Information Technology Operations Manager
Information technology manager job in Pico Rivera, CA
Who We Are:
Feit Electric has been at the forefront of global lighting innovation for 45+ years. We combine best-in-class design, manufacturing expertise, and cutting-edge technology to deliver smarter, safer, and more energy-efficient home products.
The IT Operations Manager is a hands-on, strategic leader responsible for ensuring performance, reliability, and continual improvement of the company's core IT services. This full-time, on-site position oversees infrastructure, Microsoft 365 administration, service desk operations, cybersecurity, vendor management, and IT project execution.
With a strong foundation in ITIL-aligned service management, Microsoft enterprise platforms, and operational leadership, the IT Operations Manager is expected to implement proactive standards, drive measurable improvements, and support business objectives through effective technology delivery. This role emphasizes high-quality service, system availability, user enablement, and risk mitigation through disciplined execution and innovation.
Specific Responsibilities
Operational Excellence & Governance
Define and monitor KPIs for network uptime, ticket resolution, patching cadence, M365 health, and system availability.
Implement and maintain ITIL-based practices, including Incident, Change, and Configuration Management.
Develop and enforce SOPs, runbooks, and support workflows; lead monthly operations reviews with metrics and exception reporting.
Continually assess and enhance security posture across infrastructure and user endpoints.
Project & Initiative Delivery
Plan and lead technical projects, including infrastructure upgrades, cloud migrations, security enhancements, and system integrations.
Collaborate with internal stakeholders to define requirements, success criteria, and timelines; maintain project documentation and risk logs.
Lead business continuity planning and disaster recovery preparedness, including risk mitigation and alternative communications strategies.
Microsoft 365 Administration
Serve as SME for Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune, Security & Compliance).
Drive M365 adoption and collaboration value across the business; respond to alerts and usage trends.
AI & Automation Enablement
Explore and implement AI tools that improve IT efficiency and service delivery.
Partner with business units to identify AI opportunities in workflows, reporting, and support automation.
Establish KPIs to measure AI adoption and impact on performance or cost reduction.
Vendor & Subscription Management
Manage vendor relationships, contracts, SLAs, and escalations for ISPs, managed services, cloud platforms, and enterprise applications.
Oversee licensing and subscription compliance for Microsoft, Adobe Creative Cloud, SQL Server, Windows Server, and more.
Ensure timely support renewals for Meraki, Palo Alto, and other OEMs.
Procurement & Budget Alignment
Track IT spend and align purchase activity with budget targets and refresh cycles.
Proactively seek service improvements and cost-saving opportunities through vendor analysis.
Requirements / Competencies
Minimum 10 years of IT experience with at least 5 in IT operations or infrastructure leadership.
Proven success in managing complex environments that include hybrid infrastructure, Microsoft 365, security platforms, and enterprise networking.
Track record of effective change management, and operational governance.
Hands-on expertise with Microsoft 365 admin center, Intune/Endpoint Manager, Exchange Online, and related PowerShell administration.
Experience leading technical projects delivering on-time, scope and budget.
Experience with security operations, vulnerability management, and compliance.
Excellent communication skills with the ability to communicate across levels.
Passion for proactive excellence, continuous improvement, and business-aligned IT service delivery.
What You'll Get:
Collaborative, innovation-driven environment with a global impact.
Competitive compensation, comprehensive benefits, and professional growth opportunities
Salary Range: Exempt / Salary with a range of $160,000.00 to $185,000.00 annually.
Application Instructions:
Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements.
Additional Data:
The position is onsite Monday through Friday in our Pico Rivera, CA office. Position does not offer relocation package. No remote work available for this position.
Equal Opportunity Employer:
Feit Electric is an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Information Technology Risk Manager
Information technology manager job in Pomona, CA
This hybrid role supports both the organization's information technology operations and its risk management programs. The ideal candidate will ensure reliable system performance, safeguard data and infrastructure, and help manage workplace safety, injury claims, and compliance efforts. This position requires a proactive, detail-oriented professional who can balance technical responsibilities with strong administrative and communication skills.
Essential Responsibilities
Information Technology Operations
Maintain the organization's technology environment to ensure stability, security, and strong end-user support.
Install, configure, and manage operating systems, applications, and various IT hardware.
Troubleshoot issues related to computers, software, and network connectivity.
Support the upkeep of network components, including servers, switches, routers, and firewalls.
Administer user accounts, permissions, and email systems across the organization.
Implement and oversee backup, recovery, and data security procedures.
Track and document IT assets, software licensing, and system configurations.
Assist with system upgrades, technology rollouts, and ongoing IT improvement projects.
Provide user training related to new tools, processes, and IT policies.
Partner with external vendors and service providers when specialized support is needed.
Risk Management
Oversee programs related to workers' compensation, employee safety, and liability exposures.
Manage workers' compensation claims from initial incident reporting through final closure.
Act as the primary contact between employees, management, TPAs, insurance carriers, and medical partners.
Ensure compliance with OSHA requirements, including reporting and recordkeeping.
Coordinate modified-duty and return-to-work processes.
Handle general liability, auto, and property claims.
Conduct investigations related to accidents, incidents, and third-party matters.
Collaborate with legal representatives, adjusters, and internal stakeholders to facilitate timely claim resolution.
Maintain thorough documentation, reports, and claim records.
Develop and support safety initiatives, training programs, and related policies.
Qualifications
Required
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
2-4 years of hands-on experience in IT support, systems administration, or related technical roles.
Strong verbal and written communication skills, a professional and positive demeanor, and the ability to work independently or within a team.
Preferred
Master's degree in a relevant discipline.
Skills & Competencies
Broad understanding of IT systems, administration practices, and modern support methodologies.
Familiarity with risk management principles, regulatory compliance, claim processes, and program evaluation.
Ability to problem-solve, collaborate with diverse teams, and handle confidential matters professionally.
Strong organizational skills with the ability to manage multiple concurrent priorities in a fast-paced environment.
Self-directed with the ability to oversee multiple projects at once.
Proficiency with Microsoft Office (Word, Excel, Outlook) and general business software tools.
Senior Information Technology System Administrator
Information technology manager job in Los Angeles, CA
Job Title: IT System -Infrastructure Technology Engineer
Contract to hire
is based in San Pedro, CA and its 100% onsite.
Summary of Job
Proven experience in Datacenter infrastructure management, CISCO and DELL infrastructure, Virtualization with VMWare.
Good capability, understanding of systems infrastructure administration, configuration, licensing, deployment process and support.
Experience with running automated patching process, management of infrastructure assets and firmware.
Experience with Nutanix, with hyperconverged platforms is an advantage.
Understanding of Continuous Improvement/LEAN/Six Sigma.
Understanding of administrating DELL Tanzu stack, Kubernetes clusters and its virtualization.
About the Role
We are seeking an experienced System Administrator to join our IT Infrastructure team at our container terminal operations. This role is critical to maintaining and optimizing the technology systems that support our 24/7 port operations, ensuring high availability and performance of systems that enable cargo handling, vessel operations, and terminal management.
Key Responsibilities
Virtualization & Infrastructure Management
Manage and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and related components
Perform capacity planning, performance tuning, and optimization of virtualized infrastructure
Deploy, configure, and troubleshoot virtual machines to support terminal operations
Manage hyperconverged infrastructure platforms including vSAN deployments
Support Nutanix environments and assist with expansion projects
Server Administration
Administer Windows Server environments (2016 through 2025), including Active Directory, DNS, DHCP, and Group Policy
Manage and support Linux systems (Ubuntu and RHEL distributions) for various operational applications
Implement security patches, updates, and configuration changes across server estate
Monitor system performance and proactively address capacity and performance issues
Storage & Infrastructure
Manage SAN/NAS storage systems, including provisioning, monitoring, and capacity management
Configure and maintain Fibre Channel and iSCSI storage connectivity for ESXi hosts and physical servers
Troubleshoot storage performance issues and optimize storage network configurations
Manage LUN provisioning, zoning, and multipathing configurations
Support backup and disaster recovery solutions
Work with Cisco UCS compute platforms for infrastructure deployments
Participate in infrastructure refresh and upgrade projects
Operational Support
Provide Level 2/3 support for infrastructure-related incidents and service requests
Participate in on-call rotation to support 24/7 terminal operations
Document systems, procedures, and infrastructure configurations
Collaborate with network, security, and application teams on integrated solutions
Support disaster recovery planning and testing activities
Required Qualifications
3-5 years of experience in system administration roles
Strong hands-on experience with VMware vSphere (ESXi, vCenter)
Proficiency with Windows Server administration (2016 or newer)
Solid experience with Linux administration (Ubuntu and/or RHEL)
Understanding of storage technologies including SAN/NAS concepts and protocols (Fibre Channel, iSCSI, NFS)
Experience with scripting and automation (PowerShell, Bash, Python)
Strong troubleshooting and problem-solving skills
Excellent documentation practices
Ability to work in a 24/7 operational environment with on-call responsibilities
Preferred Qualifications
Experience in maritime, logistics, or industrial/operational environments
Hands-on experience with hyperconverged infrastructure (vSAN, Nutanix)
Familiarity with Cisco UCS platform (UCS Manager, Fabric Interconnects)
Experience with Fibre Channel switching and fabric management
Knowledge of iSCSI best practices and performance tuning
VMware VCP certification
Red Hat Certified System Administrator (RHCSA) or similar Linux certification
Experience with infrastructure monitoring tools
Knowledge of container technologies (Docker, Kubernetes)
Understanding of high-availability and disaster recovery design principles
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $170 K to $190 K per year
Benefits:
Comprehensive benefits including medical, dental, vision, disability, life and AD&D insurance, retirement savings with company match, paid parental and transitional leave, PTO, wellness programs, tuition reimbursement, adoption assistance, and an Employee Assistance Program-supporting colleagues and families across health, financial, and work-life needs.
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
Information Technology System Administrator
Information technology manager job in Los Angeles, CA
IT System Administrator III
Assignment: 6-Month W2 Contract (potential to extend or convert)
Pay: Up to $57/hour
About the Role
A major public-sector organization responsible for delivering essential water resources and infrastructure services to Southern California is seeking an experienced IT System Administrator III. This journey-level role supports enterprise systems across hybrid Windows and Linux environments, focusing on database, web, and application administration.
You will play a key part in maintaining, troubleshooting, and optimizing Microsoft and open-source platforms that support mission-critical operational and business systems.
Key Responsibilities
Administer, configure, and maintain Microsoft Windows Server 2012+ environments.
Manage Microsoft SQL Server (2012+): installation, upgrades, performance tuning, backup/recovery.
Provide SharePoint system administration including site support and maintenance.
Configure and manage web servers such as IIS, Apache, and Apache Tomcat.
Monitor systems for performance, availability, and security.
Troubleshoot and document system, application, and infrastructure issues.
Support Senior Administrators with system implementations, upgrades, and technology initiatives.
Perform installation, upgrade, and patch management for enterprise applications.
Maintain confidentiality, security best practices, and data integrity.
Qualifications
Education
Bachelor's degree in Computer Science, Information Systems, or related field + 4 years of relevant experience, or
Master's degree + 2 years of experience.
Professional Experience
Hands-on experience deploying, configuring, and managing:
Windows and Linux servers
Web servers (IIS, Apache, JBoss, WebLogic)
SharePoint
Microsoft SQL Server
Desired Skills & Attributes
Strong expertise with Windows Server, SQL Server, SharePoint, IIS, Apache.
Solid understanding of data management, security, and system testing.
Excellent communication, documentation, and problem-solving skills.
Ability to work independently or collaboratively within a team.
High attention to detail and ability to maintain confidentiality.
It Director
Information technology manager job in Orange, CA
About the Opportunity
InfoSend, Inc. - a national leader in secure data processing, print, mail, and digital communication solutions serving public-sector and highly regulated industries - seeks an accomplished IT Director to oversee the company's technology and lead enterprise-wide modernization and innovation initiatives.
The IT Director will oversee all technology operations, software development, cybersecurity, and infrastructure to ensure InfoSend's platforms are secure, scalable and positioned for future growth.
This role is a member of InfoSend's senior leadership team and partners closely with executive management and other senior leaders to align technology strategy with corporate priorities.
Key Responsibilities
Technology Vision & Strategy
Define and execute InfoSend's long-term technology roadmap, aligning innovation and investment with corporate growth objectives
Lead modernization initiatives across data processing, print and mail production systems, and digital delivery platforms
Evaluate emerging technologies to enhance automation, operational efficiency, and client integration capabilities
Serve as the principal technology advisor to executive leadership and provide strategic guidance on infrastructure, cybersecurity, and product evolution
Represent InfoSend's technology vision in client discussions, audits, and industry engagements
Software Development & Programming Oversight
Direct all software and programming functions supporting client implementations, data processing, and system integrations
Oversee development standards, architecture, and secure coding practices to ensure performance and maintainability
Partner with the Programming Manager and cross-functional teams to deliver new solutions, enhancements, and custom integrations that meet client needs
Champion agile methodologies and continuous improvement to accelerate deployment cycles and strengthen delivery quality
Infrastructure, Security & Compliance
Promote InfoSend's cybersecurity and data-protection initiatives, fostering a security-first culture across all teams
Oversee the architecture, maintenance, and scalability of InfoSend's enterprise infrastructure across on-premises environments
Ensure maximum uptime, security, and disaster-recovery readiness for all production systems
Lead InfoSend's cybersecurity and compliance programs, maintaining adherence to SOC 2, HIPAA, and PCI-DSS standards
Manage technology audits, risk assessments, and data-protection initiatives to safeguard client information and proprietary assets
Oversee IT vendor management, contract negotiation, and strategic technology partnerships
Leadership & Organizational Development
Lead a multi-disciplinary technology organization of 20+ professionals
Build, mentor, and inspire a high-performing technology organization spanning infrastructure, programming, cybersecurity, and DevOps disciplines
Foster collaboration between technical and client-facing departments to ensure unified execution and communication
Define performance metrics, service levels, and accountability frameworks that promote excellence and transparency
Partner with HR and the executive team to plan staffing, succession, and professional development for technology personnel
Collaboration & Representation
Collaborate closely with the President and other executives to align technology strategy with business, financial, and operational priorities
Participate in strategic planning, budgeting, and risk-management activities
Engage with clients and partners to present InfoSend's technology capabilities, support audits, and contribute to RFP and compliance documentation
Represent InfoSend at conferences, industry panels, and client meetings as a thought leader in secure communications technology
Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field (Master's or MBA preferred)
10+ years of progressive technology leadership experience, including at least 5 years in a senior leadership role overseeing infrastructure and software development
Proven success managing enterprise-scale environments in highly regulated or data-centric industries
Expertise in Microsoft and Linux infrastructure and server virtualization
In-depth knowledge of software development life cycles, agile methodologies, cybersecurity, and data-protection frameworks
Strong leadership, financial acumen, and communication skills
Employment contingent upon successful completion of a background check and drug screening
Preferred Attributes
Experience in industries governed by strict data-privacy and audit requirements (e.g., healthcare, utilities, insurance, or government)
Demonstrated success in technology modernization or digital-transformation initiatives
Familiarity with print and mail production environments, data workflows, and large-scale client onboarding
Track record of aligning technology investments with measurable business outcomes
Why Join InfoSend
As InfoSend's IT Director, you will define and lead the technology direction of one of the nation's most trusted customer-communication providers. You'll oversee the platforms, systems, and teams that enable secure delivery of millions of critical documents every month across print, mail, and digital channels.
This is a unique opportunity to shape InfoSend's technological future-driving innovation, strengthening security, and ensuring excellence in every client interaction.
Compensation range: $175,000-210,000/year
We offer full benefit package, 401(k) with employer match, paid time off, sick time, and bonuses
IT Systems Administrator
Information technology manager job in El Segundo, CA
Salary Range: $90k to $115k
We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.
Key Responsibilities and Outcomes:
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption.
Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs.
Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities.
Security Awareness - Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
Proven success in maintaining >99.9% system uptime across production environments.
Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications for the Role
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
Certifications (Preferred):
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ / Security+
VMware Certified Professional (VCP)
Experience:
3-5 years of experience as a systems administrator or IT infrastructure engineer.
Experience supporting ERP systems is a strong asset.
Technical Proficiencies:
Windows Server and/or Linux Administration
Virtualization technologies (VMware, Hyper-V, KVM)
Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
Cloud platforms (Azure, AWS, or GCP)
Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
Director of Information Technology/Chief Technology Officer
Information technology manager job in Los Angeles, CA
The Capital Law Firm, P.C. is a high-performing, rapidly scaling personal injury law firm built on speed, precision, innovation, and world-class client service. We leverage modern technology to power our legal operations, streamline communication, and deliver the best client experience in the industry.
We are hiring for a senior technology leader and are open to considering candidates at either the Director of Information Technology or Chief Technology Officer level. The final title and compensation will be based on experience, technical expertise, and leadership depth.
We are seeking a forward-thinking technology executive, ideally with experience in a law firm or professional services environment, to lead our firm's IT strategy, infrastructure, cybersecurity, and system integrations. This role will oversee the evolution of our technology ecosystem across platforms such as FileVine, HubSpot, Aircall, AWS, Zapier, and a growing suite of AI-powered tools that support automation, data intelligence, and operational excellence.
What You'll Do
Lead and execute the firm's end-to-end IT strategy, including infrastructure, cybersecurity, data management, and technology roadmap.
Oversee and optimize core platforms including FileVine (case management), HubSpot (CRM), Aircall (telephony), AWS (hosting and storage), Zapier (automation), and AI-driven tools used across the firm.
Develop and manage integrations between systems to improve workflow automation, data visibility, and cross-departmental efficiency.
Maintain and support our Microsoft 365 environment, SharePoint, Teams, and internal communication workflows.
Manage networking, servers, cloud environments, device inventory, backup systems, disaster recovery planning, and internal help desk operations.
Implement best-in-class cybersecurity measures, monitoring, and firmwide compliance standards.
Evaluate, implement, and refine new legal tech solutions to support scaling operations and continuous improvement.
Lead vendor, MSP, and software provider relationships; negotiate contracts and ensure high-value service delivery.
Support firmwide training, documentation, and change management to maximize adoption of new tools and features.
Guide, mentor, and develop IT staff while serving as the senior escalation point for advanced technical challenges.
Partner with leadership and operations to align technology with firm objectives and ongoing growth.
Work closely with the COO, CEO, and department managers to align technology initiatives with firmwide strategic goals, support growth objectives, and ensure IT solutions enhance operational performance at every level.
Who You Are
10+ years of progressive IT experience, including at least 5 years in a senior leadership or director-level role.
Strong experience with cloud systems, networking, cybersecurity, Microsoft 365, and enterprise-level applications.
Hands-on experience with FileVine, HubSpot, Aircall, AWS, Zapier, or similar legal and operational platforms (preferred).
Demonstrated success integrating systems, building automations, and leveraging AI to enhance workflows.
Skilled at managing complex projects, leading through change, and executing in a fast-paced environment.
Excellent communicator who can bridge technical and non-technical stakeholders.
Strategic thinker who can build long-term vision while managing daily operational needs.
Detail-oriented, resourceful, collaborative, and committed to delivering secure, reliable, high-performance IT solutions.
Compensation & Benefits
Salary: $150,000 to $250,000, based on experience.
Seniority-based PTO program
14 paid holidays per year
Medical, dental, and vision insurance
Life insurance
Disability Insurance
401(k) plan
Referral Program
Friday Breakfast
Free Onsite Parking
Opportunity to shape a high-growth firm's entire technology ecosystem.
Why Join Us
At The Capital Law Firm, P.C., technology is at the heart of how we deliver exceptional results for our clients. As our Director of Information Technology, you'll have the opportunity to lead meaningful improvements, shape our firm's digital infrastructure, and be part of a collaborative, forward-thinking culture that values innovation, accountability, and growth.
The Capital Law Firm, P.C., is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. The Capital Law Firm, P.C., makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Sr. Director IT, FICO Solution Architect (202907)
Information technology manager job in Corona, CA
BCTG's direct client is looking for a Sr. Director IT, FICO Solution Architect. We are looking for a trailblazer of end-to-end solutions! You'll be steering the ship with a powerful vision for managing SAP architecture, design, and governance. Lead the charge in adopting cutting-edge Artificial Intelligence (AI) and automation technologies across the organization, collaborating with internal business leaders, IT, and external partners. Your mission? Supercharge employee productivity and tackle the electrifying challenges of our global supply chain. Ready to make an impact and ride the wave of innovation?
The Impact You'll Make
Develop and execute IT strategies related to SAP FICO ensuring alignment with financial and business objectives. Provide technology leadership and expertise to evaluate appropriate solutions and for software evaluations.
Build and lead a global SAP FICO team within modules such as General Ledger, Accounts Receivable, Accounts Payable, Asset Accounting , Financial Supply Chain Management, Bank Communication Management, and Treasury Management, as well as their integration with other SAP Modules.
Oversee the strategic planning, development, and implementation of SAP FICO applications to support business objectives.
Deliver on large scale SAP transformational projects partnering with cross functional teams and adhering to the project timelines.
Identify inefficient business processes and systems across finance and automate using digital solutions. Analyze business requirements, prioritize based on solution cost/benefit analysis, present to leadership, and lead successful implementation roadmap.
Develop and maintain strong relationships with vendors and partners to delivery best in class solution that fit's and enables business requirements.
Be an active member of the IT leadership team within the organization. Ensure that digital transformation roadmaps and strategies align with the overall organizational goals and objectives.
Partner closely with end-to-end solution verticals to understand requirements and ensure no business risk, quality and deliver the project on budget and timeline.
Who You Are
Prefer a Bachelor's Degree in the field of -- Business or related technical degree
More than 10 years of experience in an IT business applications organization.
More than 7 years of experience in working with SAP FICO, analytics and integrations.
Computer Skills Desired: Experience with SAP ECC/S4 in FICO area. Proven track record of leading SAP platform operations, hands on experience with S/4 implementations, stakeholder management skills, and a deep technical
knowledge of the SAP ecosystem. Preferred Certifications: N/A
Additional Knowledge or Skills to be Successful in this role: N/A
This position has an estimated annual salary of $182,250 - $225,00.
Senior Technical Production Manager - Live Events
Information technology manager job in Los Angeles, CA
ShowPro is looking to bring on a Senior Project Manager to lead technical production of live events from concept to completion. The primary responsibility of this role is ensuring all technical elements - including audio, video, lighting, staging, and rigging - are delivered on time and within budget. You will collaborate closely with internal teams, clients, vendors, and production crews to bring world-class live experiences to life.
ShowPro provides full-service technical production services for live events in experiential, corporate, sports/eSports, awards shows, festivals, and more. The majority of our projects are based on the West Coast and concentrated within Southern California.
Key Responsibilities
● Oversee all phases of live event technical production - from pre-production planning through onsite execution and post-event wrap.
● Develop and manage budgets, production schedules, and technical details of various types of events.
● Coordinate AV, lighting, scenic, staging, rigging, and power with internal teams and third-party vendors.
● Serve as primary point of contact for technical crews, clients, and venue personnel during planning and onsite operations.
● Lead production meetings and site visits; provide technical guidance during creative planning.
● Manage freelance and in-house technical teams.
Qualifications
● 7+ years of experience in technical production management
● Proven track record managing large-scale events with complex technical requirements
● Deep understanding of AV, lighting, staging, and rigging systems
● Experience with Vectorworks
● Excellent leadership, organizational, and communication skills
● Ability to remain calm under pressure and solve problems in real time
● Willingness to travel and work flexible hours, including nights and weekends
● Background in live entertainment, experiential marketing, and corporate events
Preferred Experience
● Familiarity with other industry-standard tools (Adobe Creative Suite, Excel, PowerPoint and Keynote)
Director of Technical Services
Information technology manager job in Santa Ana, CA
Now Hiring: Director of Technical Services
About Aquafinity
Aquafinity is a leader in delivering innovative aquatic system solutions designed for excellence, reliability, and sustainability. We serve a wide range of clients across commercial, institutional, and recreational sectors, providing top-tier water systems supported by unmatched technical expertise and customer care.
The Director of Technical Service plays a key leadership role within Aquafinity's Technical Services division, overseeing field operations, technician development, customer technical support, and project execution.
This individual will lead a team of skilled field technicians, manage complex installation and maintenance projects, and ensure service operations align with Aquafinity's standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management.
Key Responsibilities
Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement.
Oversee day-to-day service operations, including scheduling, workload management, and field efficiency.
Provide advanced technical support for internal teams and customers, including troubleshooting and training.
Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards.
Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution.
Support departmental budgeting, expense tracking, and revenue forecasting.
Identify opportunities for growth through enhanced service offerings and preventative maintenance programs.
Qualifications
Bachelor's degree in Construction Management, Engineering, or related field preferred.
15+ years of experience in aquatics, technical service, or project management.
Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or ability to obtain within 6 months).
Strong leadership and interpersonal skills with a proven ability to manage and develop teams.
Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry.
Proficiency with ERP systems and project management tools.
Excellent communication, problem-solving, and organizational skills.
Why Join Aquafinity
Opportunity to lead a high-performing technical service team.
Collaborative environment focused on innovation, safety, and excellence.
Competitive compensation and benefits package.
Career growth and professional development opportunities.
Ready to lead with purpose and technical expertise?
Apply today to join Aquafinity as our next Director of Technical Service and help shape the future of our service operations.
Information Technology Application Support
Information technology manager job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
IT Technical Lead
Information technology manager job in Torrance, CA
Technical Lead - Agile, Scrum, SaaS, PaaS
Responsibilities will include:
Coordinate with project managers to develop budgets and timelines
Oversee the design, testing, and deployment processes
Intervene when development is behind schedule
Coordinate and Organize Dev Work
Keep the backlog clean, scoped, and prioritized
Help define sprint goals and ensure tasks are realistically sized
Translate stakeholder requests into clear action items
Own QA and Delivery Hygiene - QA features before launch and coordinate testing
Log bugs, verify fixes, and handle regressions quickly
Keep track of what's released, what's blocked, and what's broken
Execute Lightweight Technical Work
Skillset:
Bachelor's Degree or equivalent
Minimum of 8 years of experience managing highly complex technical projects involving large teams
Agile Scrum Master Certification preferred
2 years of Agile Scrum Master experience preferred
Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements
Must be extremely knowledgeable in project management tools and techniques
Superior verbal and written communication skills with excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information
Excellent understanding of SaaS/PaaS technology components and their deployment.
Excellent project management skills, including planning, tracking, and reporting.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Strong problem-solving skills and the ability to mitigate risks effectively.
Experience in maintaining strategic alliances with technology partners.
Excellent communication skills, both written and verbal.
Ability to lead and motivate technical teams to achieve project goals.
Senior Information Technology Project Manager
Information technology manager job in Irvine, CA
We are seeking an experienced and highly capable Senior Project Manager to join our dynamic organization. This exciting opportunity calls for a skilled professional to lead cross-functional teams in the successful delivery of complex projects within the manufacturing, distribution, and ordering domains. If you thrive in a fast-paced environment, excel at managing multiple projects concurrently, and are a results-driven project management professional with a passion for driving complex initiatives to successful completion, this role is the perfect fit for your talents.
Start date: Immediate
Duration: 6+month W2 contract
Location: Hybrid in Irvine, CA
Compensation: Starting at the W2 Hourly Rate of $70 plus benefits. The offered compensation to a successful candidate will be dependent on several factors that may include (but are not limited to) the type and length of experience within the industry, education, etc.
Key Responsibilities:
Develop and execute comprehensive program plans, and budgets for initiatives focused on manufacturing, distribution, and ordering functions.
Lead cross-functional teams consisting of developers, business analysts, and subject matter experts to ensure successful delivery of projects within scope, schedule, and budget.
Manage and prioritize multiple projects concurrently, monitoring project progress, dependencies, risks, issues, and action items; proactively identify and mitigate potential roadblocks to ensure successful project outcomes.
Closely tracks project budgets, resourcing and utilization.
Establish and maintain strong relationships with internal stakeholders and external vendors/partners.
Manage to PM Operating Model (meetings, status reporting).
Familiar with Change Request process
Maintain up-to-date project documentation in the PMO departmental repository and in ServiceNow.
Adheres to the PMO defined processes, methodologies, and minimum required documentation. Work with stakeholders and the project team to complete required SDLC deliverables and approvals (Charter, BRD, Design Doc, Test Plan, UAT), etc.
Creates and communicates status reporting at all levels.
Tracks and reports team hours and budget on a weekly basis
Required Skills and Qualifications:
Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred.
Extensive experience (10+ years) managing IT programs/projects.
Proven track record of leading complex implementation projects from inception to completion
Ideal candidate brings a breadth of experience with enterprise applications such as ERP or CRM (for example: Oracle, SAP, ServiceNow, Workday) that support business functions (for example: HR, Finance, Manufacturing, Supply Chain, Data Warehousing, etc.)
Executive presence leading meetings and strategic discussions with Executive and Senior leadership teams, including presentations to large groups of all levels (C-Level to staff)
Effective written and verbal communications.
Previous experience working within Waterfall environments
Ability to work independently and collaboratively in a team environment including project team members, external vendors, consultants, etc.
Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
Project Management Professional (PMP) certification preferred.
Project Management tools such as MS Project.
IT Project Manager
Information technology manager job in Lake Forest, CA
We are seeking an IT Project Manager for a 9-12 month contract who will be onsite at our client in the Lake Forest area of California.
This person will be responsible for managing multiple large IT projects around legacy apps, including QAD . The project manager will work with both the Functional and IT organization to deliver projects on-time, within established budget, and within approved scope. Project Manager will work with Business Partners and cross-functional teams to manage, communicate, and escalate as necessary issues and risks.
Primary Duties and Responsibilities
Manages and directs cross functional project teams on IT projects.
Develops, coordinates, and maintains integrated project timelines for all assigned projects
Facilitates the IT definition of project scope, goals, deliverables, project tasks and resource requirements
Aligns with business project owner on scope of project
Responsible for IT resource planning, IT guidance, budget estimation, and change control
Schedules and facilitates project oversight meetings at all levels as needed to discuss issues, risks, project status, business engagement, testing, and implementation
Works closely with program managers and functional leaders to ensure projects meet all metrics including quality, savings, budgets and schedules
Works with resource managers and individual contributors to identify and assign the right resource at various stages of the project life cycle
Ensures that all the technology projects follow approved procedures for Program Management, SDLC, Procurement, and Production Change Control
Identifies and solves project issues effectively and manages risks
Excellent vendor manager who is able to review SOWs/RFPs and gather stakeholders feedback and able to keep vendors accountable to timelines and deliverables
Able to manage to a project budget and execute decisions that are fiscally responsible
Coordinate and lead IT test scenarios and IT requirements testing
Owns defect tracking and resolution. Coordinates with the business to prioritize defect resolution
Education and Experience Profile
Bachelor's degree in Business or Information Technology. Equivalent experience will be considered in lieu. MBA or advanced degree desired
Minimum of 5 years of experience in a combination of areas such as operations, program/project management, finance, information technology, CRM/ Digital Commerce Platforms, ERP Systems, Application Development or IT Infrastructure. SAP experience desired. Proven project leadership experience required. Strong analytical skills required
Project Management Certification (PMI) a plus
Experienced in Microsoft Project to plan, track and manage complex projects
Working knowledge of IT project finances including capitalization
Experience with recognized Enterprise Resource Planning applications (such as SAP, QAD, JD Edwards, SAGE 100), Service Now, JIRA/Confluence and SharePoint preferred
Required Skills
QAD experience in a big PLUS !
Ensures Accountability - Holding self and others accountable to meet commitments
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Directs Work - Providing direction, delegating, and removing obstacles to get work done
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders
Ability to work with all levels of internal and external stakeholders and to negotiate timelines that maximize resource utilization, adhere to IT delivery commitments, and meet business timelines and objectives
Able to work with business and IT teams to manage scope and follow procedures for amending scope when necessary
Able to see into the future, anticipate roadblocks, plan for the unexpected, forecast project spending and timelines based on solid project plans and negotiate resource commitments when projects vary from schedule
Able to follow-through on actions, maintains a high-do/say ratio, completes work and closes projects
Able to manage and build rapport with a diverse work-force of local, remote, and international team members
Able to analyze information, organize facts, separate fact from fiction, present, influence, persuade, and lead
Able to leverage past experiences and institutional knowledge without “reinventing the wheel”
Proficient in the use of Microsoft office computer systems and applications, with intermediate to advanced skill levels in ERP/MRP Systems, spreadsheets, word processing, presentations, Microsoft Project, and project management
IT Project Manager
Information technology manager job in Irvine, CA
GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations.
Role Description
This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA.
IT Project Manager
Salary Range: $70,000~$130,000 a year
Requirements
Bilingual in English and Korean
At least 3 years of experience in IT project management
At least 3 years of experience in software development
8 or more years of IT experience
Team player who thrives on accomplishments both individually and as a shared team effort
Strong attention to deadlines and budgetary guidelines
Excellent presentation and communication skills
Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system
Experienced in supervising and mentoring (preferred)
Physical Requirements
Normal office duties
Work may require occasional weekend and/or evening work.
Responsibilities
Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish
Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome
Report and manage costs and revenues of IT projects
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
Structure and manage integrated, multitrack performance databases
Develop and maintain partnerships with third-party resources, including vendors and researchers
Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones
Job Type & Work Schedule
Full-time, Monday to Friday
Employee Benefits
Health Insurance including medical, dental and vision
401K plan with company matching
Paid vacation and sick leave
Paid Holidays
Annual discretionary bonus
Complimentary lunch
Work Location
Irvine, CA 92602
If you are interested, please send your resume via email at **********************
Please state which position you are applying for in the subject heading.
GIT America Inc. is an Equal Opportunity Employer.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.
Information Technology Project Manager
Information technology manager job in Downey, CA
Senior IT Project Manager - Lead Capital Projects and Innovation
W2 2-year contract with potential to extend or convert FTE
Located in Downey California
Join a dynamic organization where your leadership in IT project management will drive transformative capital initiatives. As a Senior IT Project Manager, you'll coordinate complex projects, liaise with stakeholders, and ensure seamless delivery of technology solutions that impact our organization's growth and efficiency. If you thrive in fast-paced environments, possess strong strategic planning skills, and excel at bridging technical ideas with business goals, this is your opportunity to make a meaningful impact.
What You'll Bring to the Table:
Proven experience leading capital projects with a comprehensive understanding of project lifecycle methodologies, particularly in IT and construction environments.
Skilled in developing and managing project budgets, timelines, and resource allocation to ensure on-time, on-budget delivery.
Exceptional communication skills, capable of translating technical details for diverse audiences, including executive committees and vendors.
Strong organizational skills with the ability to prioritize multiple projects while maintaining attention to detail.
Adept at risk management, organizational change, and stakeholder engagement, ensuring project alignment with strategic objectives.
Self-motivated, innovative, and well-organized with a proactive approach to problem-solving and facilitation.
Nice to Have Skills:
PMP certification or similar project management credentials.
Experience with SDLC standards, healthcare IT standards
Familiarity with external vendor management and cross-organizational collaboration.
Knowledge of the latest project management tools and dashboard reporting techniques.
Prior experience working in a healthcare or medical center environment.
Preferred Education and Experience:
Bachelor's degree in Business, Information Technology, or related field; a Master's degree is a plus.
4-5 years of relevant project management experience, including managing capital projects involving IT infrastructure or construction.
A minimum of three years managing project budgets and financials within a healthcare or organizational setting.
Other Requirements:
Ability to work partially remote; candidates should be within 20-30 miles of Downey CA.
Availability for occasional onsite visits, approximately once or twice a month.
The hourly pay rate for this position is $60.00-$70.00. Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Information technology manager job in Orange, CA
Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Employment type: Contract to hire
The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations.
Key Responsibilities:
Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.).
Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements.
Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central.
Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations.
Lead or support ERP upgrade and migration projects, including data validation and user training.
Ensure compliance with internal controls and financial reporting standards.
Document system configurations, workflows, and procedures.
Provide end-user support and training for financial modules and related applications.
Qualifications:
Bachelor's degree in computer science, Information Systems, Finance, or related field.
5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules.
Strong understanding of financial processes and accounting principles.
Experience with AL programming, C/AL, and extensions development.
Familiarity with Power BI, Jet Reports, or other reporting tools is a plus.
Excellent problem-solving, communication, and project management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax).
Knowledge of cloud-based ERP deployments and Microsoft Azure.
CPA or accounting certification is a plus but not required.
Network Administrator
Information technology manager job in Burbank, CA
Onsite for first 90 days in Burbank, hybrid thereafter. Contract-to-hire. No 3rd party vendors, please.
We are seeking a skilled Network Administrator with hands-on Fortinet experience to support and optimize a complex enterprise network environment. This role will be responsible for maintaining high-availability infrastructure across LAN/WAN, data center networks, wired/wireless systems, and converged services while serving as an escalation point for advanced network issues.
Key Responsibilities
Administer and support FortiGate firewalls, including configuration, VPN, SD-WAN, security policies, logging, and firmware upgrades
Serve as Tier III escalation for network incidents, outages, and performance issues
Maintain and troubleshoot enterprise LAN/WAN infrastructure across multiple locations
Manage routing, switching, VLANs, ACLs, and QoS across Cisco and/or Juniper environments
Support data center network technologies and connectivity
Monitor network health, capacity, and uptime using tools such as Auvik or similar
Assist in network change control, documentation, and standards improvements
Collaborate with MSP partners and internal IT teams to ensure efficient issue resolution
Contribute to continuous improvements in network performance, resilience, and security posture
Required Qualifications
3+ years of experience supporting enterprise or service provider networks
Fortinet experience required - FortiGate firewalls (NSE 4 or higher strongly preferred)
Demonstrated experience resolving escalated networking issues (Tier 2/3)
Strong understanding of TCP/IP networking, routing, switching, VPN, network security, and wireless technologies
Preferred / Nice-to-Have Skills
Cisco or Juniper switching experience
CCNA or higher certification
MSP environment exposure including:
Auvik or similar network monitoring platform
ConnectWise RMM and PSA tools or comparable solutions
Experience with converged services (voice/video over IP), SD-WAN, and data center networking
Systems/Network Administrator
Information technology manager job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
Minimum of four years of experience in the related field. Or a bachelor's degree in information technology and 2 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $70,000 and $100,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
IT Engineer L2 (Managed Services Industry)
Information technology manager job in Fullerton, CA
Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career.
What You'll Do:
Resolve escalated, complex technical issues beyond Level 1 capabilities
Act as a go-to expert for troubleshooting systems, applications, and network infrastructure
Manage incident tickets with SLA compliance and clear communication
Assist with designing, testing, and deploying solutions to improve system reliability
Document processes, resolutions, and best practices to empower the support team
Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives
Drive continuous improvement through process automation and system optimization
Must-Have:
Strong experience in advanced technical troubleshooting within an MSP environment
MSP industry experience is a must
Ability to work humbly, collaboratively, and with a strong work ethic
Excellent communication and documentation skills
Passion for learning and improving IT service delivery
Compensation: $31+/hour + benefits and bonuses
Location: Fullerton, CA
Benefits:
Health insurance coverage
Generous PTO and paid holidays
Sick leave
Mileage reimbursement for onsite visits
Certification cost reimbursement
Bonus eligibility