Information technology manager jobs in Riverside, CA

Title: IT Technician Duration: 3 Months with the possibility of extension The IT Technician specializes in supporting Apple devices (mac OS and iOS) within an enterprise environment. This role focuses on providing technical assistance for MacBooks, iPhones, iPads, and related Apple services, while also supporting general desktop and end-user technologies. The ideal candidate is highly skilled in Apple device management, customer service, and troubleshooting in a fast-paced, service-oriented IT organization. Key Responsibilities: Provide Tier 1 and Tier 2 support for mac OS and iOS devices, including MacBooks, iPhones, and iPads. Administer and support Apple device management using Jamf Pro, including enrollment, configuration, patching, and scripting. Troubleshoot hardware and software issues on Apple devices, including OS updates, application errors, and connectivity problems. Support Apple ecosystem services such as Apple School Manager, iCloud, AirDrop, and Apple ID management.Assist with mobile device management (MDM) policies and compliance using Microsoft Intune. Respond to and resolve user inquiries via ServiceNow, remote tools, phone, or in-person support. Document support activities, resolutions, and escalation paths in accordance with ITIL practices. Collaborate with other IT teams to ensure seamless integration of Apple devices with enterprise systems (e.g., Active Directory, Exchange, VPN). Participate in device provisioning, onboarding/offboarding, and lifecycle management for Apple hardware. Qualifications: Associate's degree in Computer Science, Information Technology, or related field; or equivalent professional experience. 2-4 years of experience in desktop support, with a strong emphasis on Apple device support. Excellent verbal and written communication skills with a focus on customer service. Ability to work independently and manage multiple priorities in a dynamic environment. Proficiency in: Microsoft Intune and MDM policy enforcement Networking fundamentals (TCP/IP, DNS, DHCP) Integration with enterprise systems (Active Directory, Exchange, VPN) Preferred Attributes: Experience supporting Apple devices in a corporate or educational environment. Familiarity with automation, patch management, and security best practices for mac OS and iOS. Strong analytical and problem-solving skills with a proactive approach to issue resolution. Passion for Apple technologies and staying current with updates and best practices.configuration management software, desktop communications software, operating system software and internet directory services software

Chief Technology Officer (CTO) Location: Full-time On-Site (CA) Type: Full-Time | Founding Team Opportunity Float is an early-stage aerospace company developing advanced airship systems for large-scale cargo applications. We are focused on solving hard aerospace problems and translating ambitious concepts into real, tested hardware. Our team is small, execution-driven, and building a new airship platform from first principles. The Role As Chief Technology Officer, you will own Float's technical vision and execution end-to-end. You will be responsible for defining system architecture, setting engineering priorities, and leading the development of Float's airship platform from early concepts through prototyping, testing, and production-intent designs. This is a hands-on leadership role for a deeply technical builder. You will work directly with early hardware, guide critical design tradeoffs, and build a high-caliber engineering team capable of executing in a complex, safety-critical aerospace environment. Responsibilities Own and define the overall technical architecture of Float's airship platform Lead the design, prototyping, and validation of flight-critical systems Drive system-level trade studies across structures, propulsion, energy, controls, and manufacturing Ensure designs balance performance, safety, manufacturability, and scalability Guide early prototype development, testing, and iteration with hands-on technical involvement Build, mentor, and lead a world-class engineering team Establish engineering standards, documentation, and review processes appropriate for an early-stage aerospace program Collaborate closely with company leadership on technical roadmap and execution strategy Interface selectively with partners, vendors, and regulatory stakeholders as needed (Note: External-facing responsibilities are focused on technical credibility and execution, not sales or marketing.) Qualifications MS or PHD in Aerospace, Mechanical, or Electrical Engineering. Deep experience in aerospace, systems engineering, or complex hardware platforms Proven track record taking hardware systems from concept through prototype and test Strong system-level thinking and engineering judgment across multiple disciplines Experience leading and scaling small, high-ownership engineering teams Comfortable operating in ambiguity and making decisions with incomplete data Bias toward execution, validation, and building real hardware Nice to Have Experience with experimental, unconventional, or large-scale aerospace platforms Background in energy, propulsion, avionics, or safety-critical systems Familiarity with manufacturing-scale hardware development Exposure to certification-aware or regulated design environments Prior experience at an aerospace startup, skunkworks program, or founding team Why Join Us This is a rare opportunity to shape the core engineering DNA of a company redefining how cargo moves across the planet. You'll take on meaningful responsibility early, build groundbreaking vehicles, and grow alongside a world-class team pioneering the future of sustainable air mobility.

Hours: Full Time (Contract to Hire) The role Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs. What you'll do Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules. Combines core IT operations with hands-on support for live events and broadcast environments. Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems. Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms. Install, configure, and maintain hardware and software across onsite environments. Ensure network and endpoint security, including patching, access control, encryption, and monitoring. Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.). Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments. Maintain asset inventories and ensure timely provisioning of equipment. Develop and document IT processes, SOPs, and system configurations. Provide onsite hands-on support for escalated tickets and urgent operational issues. Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs. What you'll bring Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred) Expertise with Windows, mac OS, and cloud-based admin environments Experience managing identity management platforms (Okta, Azure AD, Google Workspace) Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management Experience supporting production, studio, or hardware-intensive teams a plus Outstanding attention to detail Excellent communication skills and ability to operate with urgency in a fast-paced environment We'll be extra pumped if you have Experience in tech, media, SaaS, gaming, or immersive environments AV/production network experience (NDI, Dante, broadcast systems) Experience with cloud networking (AWS, Azure, GCP) Certifications such as CCNA/CCNP, Network+, Security+, or equivalent Experience supporting hardware used in XR, AI, or 3D production workflows Our Culture Impact: Play a crucial role in our growth journey. Culture: Join a vibrant team valuing creativity and collaboration. Growth: Thrive in a fast-paced, dynamic environment. Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience. CCPA Notice for California Job Candidates: Please review our CCPA notice at ***************************************************************** The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.

Senior IT Auditor - $85k - $105k El Monte, CA (Hybrid) Direct Hire JPC - 19812 Solugenix is looking for a Senior IT Auditor. This is a direct hire opportunity in El Monte, CA (Hybrid). The Senior IT Auditor is responsible for Information Technology (IT), Information Security (IS), and Integrated Audits, as well as special projects under the direction of IT audit management. The Senior IT Auditor will assist Internal Audit management with project planning, execution, and reporting. Qualifications: Bachelor's degree in Accounting, Finance, Information Technology or a related field is required. Minimum 3 years of IT/IS audit-related work experience in a public accounting or private industry internal audit, including at least 2 years in a Bank or Financial Services industry, is required. Must have a CISA, CISM or CISSP certification. Familiarity with one or more of the following areas is highly desirable: IP networks infrastructure (network topology, switches, routers, firewalls, intrusion detection/prevention). Windows Active Directory (policies, structure, elements). Databases (SQL, Oracle, DB2, monitoring tools). Mobile technologies (data leakage prevention, BYOD security). Cloud Computing. Standards/Frameworks (CoBIT 5, ITIL, ISO 15504, ISO 20000, ISO 27000, ISO 31000, ISO 38500, NIST series 800 guidance). Knowledge and understanding of Information Technology operating systems, including mainframe, MS Windows, UNIX, and Linux. Deep understanding of risk assessment, audit methodology, and IT audit execution. Strong time management and organizational skills, including the ability to manage multiple projects and competing priorities. Excellent verbal and written communication skills; interpersonal and presentation skills - ability to work closely and collaboratively with people at all levels in the department and within the organization. Strong analytical thinker and detail-oriented with the ability to proactively identify issues and assist in resolution. Excellent computer skills, Proficient in Microsoft Office Products (i.e., Excel, PowerPoint, Word, etc.). Responsibilities: Under the direction of IT Audit management, owns the execution of assigned key audit process areas (i.e., planning, testing, reporting and remediation testing activities) for IS, IT, and Integrated Audits in accordance with professional and department standards. Responsible for owning and executing assigned audit process areas from start to finish, including planning, audit execution (according to a risk-based approach), recommending internal control improvements (including operational enhancements or efficiencies), preparing audit reports and conducting remediation testing activities. Effectively manage the budget and deadlines and provide timely project updates to management for assigned audits. Demonstrate experience in IT, IS, IT application controls, business process control reviews, systems development/project reviews and IT general computer controls. Ensure the assigned audit deliverables (e.g., planning memo, audit report) meet department guidelines, and the conclusions are properly supported. Ensure assignments are completed within established time frames and that delays/issues/concerns are communicated to Internal Audit management in a timely manner. Partner with process owners to promote and support a culture of continuous process improvement and efficiency, driving toward standardized practices. Stay abreast of emerging IT/IS risk issues in the areas applicable to the Bank. Obtain and maintain a general understanding of business activities, objectives, applicable laws, regulations, and associated risks to the Bank and industry. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $85,000 to $105,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is one of the largest commercial banks in Southern California. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world.

Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central) Employment type: Contract to hire The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations. Key Responsibilities: Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.). Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements. Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central. Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations. Lead or support ERP upgrade and migration projects, including data validation and user training. Ensure compliance with internal controls and financial reporting standards. Document system configurations, workflows, and procedures. Provide end-user support and training for financial modules and related applications. Qualifications: Bachelor's degree in computer science, Information Systems, Finance, or related field. 5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules. Strong understanding of financial processes and accounting principles. Experience with AL programming, C/AL, and extensions development. Familiarity with Power BI, Jet Reports, or other reporting tools is a plus. Excellent problem-solving, communication, and project management skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax). Knowledge of cloud-based ERP deployments and Microsoft Azure. CPA or accounting certification is a plus but not required.

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment

Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace. Objectives of this role Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Work with internal and external partners to communicate project status, activities, and achievements Responsibilities Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action. Required skills and qualifications: Proven success in an IT role A bachelor's degree in information technology and 4-6 years of experience. Strong Windows Server Administration experience / Linux Administration experience a plus Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP Experience managing cloud infrastructure Professional certifications preferred Experience with Office 365 Administration Experience using PowerShell scripting and automation preferred. Ability to lift 50 or more pounds The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position. Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!

Michael Baker International is seeking a skilled Traffic Signal & ITS Systems Integration Specialist to join our growing team in Santa Ana, CA. This role is essential in supporting traffic signal and Intelligent Transportation System (ITS) projects across multiple jurisdictions. You'll lead efforts in system integration, troubleshooting, and upgrades for traffic signal communications and control systems, while collaborating with local agencies and Caltrans to improve regional mobility. You'll also play a key role in mentoring staff and supporting team development. RESPONSIBILITIES Maintain, expand, and repair traffic signal communication and control systems. Diagnose and resolve traffic flow and system issues; recommend and implement improvements. Design and integrate ITS components including CCTV cameras, fiber optics, wireless interconnect, and Ethernet-based systems. Upgrade and maintain central traffic management systems. Collaborate with city engineers, technical staff, and Caltrans on multi-jurisdictional coordination and signal timing plans. Provide system integration, signal timing, and implementation support for regional projects such as RTSSP. Install and integrate signal hardware/software with agency central systems. Deliver ongoing maintenance and support for traffic signal communications and ITS infrastructure. Supervise and mentor junior staff, providing technical guidance and training to support professional growth. Assist in developing team capabilities through knowledge sharing, training initiatives, and process improvement. Support project planning and resource allocation to ensure efficient and timely delivery of services PROFESSIONAL REQUIREMENTS 7-10 years' experience with traffic signal systems and ITS technologies. Strong troubleshooting and integration skills for complex systems. Familiarity with Caltrans standards and multi-agency coordination. Ability to work collaboratively with public agencies and technical teams. Experience with regional synchronization programs (e.g., RTSSP) preferred Hands-on expertise in upgrading central traffic management systems preferred Knowledge of serial and Ethernet-based communication systems preferred COMPENSATION The salary range for this position is $120,000-$190,000. This will be dependent on the experience and expertise of the incoming candidate. This role is also eligible for a discretionary bonus based upon corporate and individual performance BENEFITS We offer a comprehensive benefits package including: Medical, dental, vision insurance 401K Retirement Plan Health Savings Account (HSA) Flexible Spending Accounts (FSA) Life, AD&D, short-term and long-term disability Professional and personal development Generous paid time off #LI-AR1 #LI-HYBRID

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) Provide IT support for large numbers of remote employees throughout US Seek 3rd Party IT Support Vendors for remote locations Manage IT Budget Recruit, train and support help desk representatives and technicians Manage the help desk team and evaluate performance Establish best practices through the entire technical support process and set customer service standards Ensure customer service is timely and accurate Contribute to improving customer support by actively responding to queries and handling complaints Follow up with customers to identify areas of improvement Develop daily, weekly, and monthly reports on help desk team's productivity Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Provide customer feedback to the appropriate internal teams like product developers Create project plans to support longer-term projects Work with the Vietnam IT team to understand and roll out Global IT initiatives Look for ways to improve the existing process Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software

The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) Provide IT support for large numbers of remote employees throughout US Seek 3rd Party IT Support Vendors for remote locations Manage IT Budget Recruit, train and support help desk representatives and technicians Manage the help desk team and evaluate performance Establish best practices through the entire technical support process and set customer service standards Ensure customer service is timely and accurate Contribute to improving customer support by actively responding to queries and handling complaints Follow up with customers to identify areas of improvement Develop daily, weekly, and monthly reports on help desk team's productivity Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Provide customer feedback to the appropriate internal teams like product developers Create project plans to support longer-term projects Work with the Vietnam IT team to understand and roll out Global IT initiatives Look for ways to improve the existing process Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software " /> Email Opening Apply Now Title IT Support Manager Category Information Technology Number of Openings 1 Location Irvine Head Office Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Description The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: * Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) * Provide IT support for large numbers of remote employees throughout US * Seek 3rd Party IT Support Vendors for remote locations * Manage IT Budget * Recruit, train and support help desk representatives and technicians * Manage the help desk team and evaluate performance * Establish best practices through the entire technical support process and set customer service standards * Ensure customer service is timely and accurate * Contribute to improving customer support by actively responding to queries and handling complaints * Follow up with customers to identify areas of improvement * Develop daily, weekly, and monthly reports on help desk team's productivity * Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations * Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved * Provide customer feedback to the appropriate internal teams like product developers * Create project plans to support longer-term projects * Work with the Vietnam IT team to understand and roll out Global IT initiatives * Look for ways to improve the existing process * Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software Position Requirements MINIMUM REQUIREMENTS: * Bachelor's degree or equivalent experience in a related field * Minimum 5+ years of experience in IT Support * Experience in a start-up environment is a plus * Strong communication skills, including the ability to be influential and persuasive with stakeholders * Ability to effectively manage, develop, and train the service desk team * Ability to travel in the future to conduct review or setup of IT systems in various locations in US * Must be able to lift 30-50lbs if required * Salesforce, SAP, Cloud-based (Google, AWS, MS Azure) experience is a plus * Enterprise IT Support experience is a plus * Ability to work with teams in various time zones * Vietnamese as a secondary language is a plus * Working knowledge of creating project plans in either Excel or MS Project Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need. Open Date 12/5/2025 Req Number INF-25-00001 About the Organization Welcome to the Future of Mobility. VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam. VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year. Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge. Starting at Salary Range $100,000 - $120,000 EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need. This position is currently accepting applications. Apply Now

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Site Manager to join our team and drive our relationships with hyperscale clients to new heights. Job Description: The Data Center Site Manager, (DCSM) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The DCSM serves as an expert technical resource reporting to the Regional Director and interacting with On-Site Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, standby diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems. Responsibilities: Core Responsibilities will include but not limited to: * Empowering a culture of safety, security, compliance, and transparency in all aspect of datacenter activities * Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development * Financial administration of site activities and staff members, tracking budgets, payments and pay cycles. * Managing and overseeing datacenter site services, resources, and deployment across the data center for the client in Montreal * Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels * Analyzing production operations and initiate corrective actions to ensure operational stability * Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion * Learn, live, and coach the Salute culture and values. Lead through change and challenge by bringing clarity, generating energy, and delivering success * Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. * Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades * Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions * Rapid response, investigation, and management of indoor emergency situations and air quality complaints * Have a complete working knowledge on creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work * Monitor performance/note deficiencies of service contractors and recommend changes as necessary * Managing the workload across all shifts and resources, ensuring a balanced approach to work activity, tasks and the accomplishment of results and outcomes. * In collaboration with the Human Resources manager, performing the functions and planning regarding shift cycles, people and resource deployment, payment, salaries, and other related staff activities, as they may arise * Perform other related duties and responsibilities as assigned by management Additional responsibilities will include but not limited to: * Manage multiple complex projects simultaneously * Estimate cost of client installations * Analyze and interpret complex project documents such as AutoCAD and Visio * Analyze and propose solutions with limited information * Interpret instructions furnished in written, oral, diagram or schedule form * Advanced analytical and quantitative skills * Excellent verbal and written communications skills to effectively respond to sensitive and complex issues * The ability to create effective presentations and communicate with both internal and external customers * A demonstrated commitment to customer service for both coworkers and customers * Experience developing operating and maintenance standards and project tracking/management documents * Knowledge of applicable laws and ordinances in performing data, communications, and MEP projects * The skill to provide oversight to team members for guidance and coaching * Experience working well under pressure with a proactive approach * Excellent attention to detail, strong organizational skills, and a willingness to accept new ideas and procedures * Experience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reports * Enhance existing skill sets * Direct operations, technical and engineering personnel to ensure established processes and procedures are followed * Perform, or oversee and manage the periodic audits of maintenance MOPs, equipment SOPs and Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practice * Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation * Collect and report operating metrics for sites to track and monitor site performance and efficiency * Coordinate major activities among sites and track major outstanding issues to resolution * Provide input for and drive the development of client improvement solutions to include accurate descriptions, savings potential, and cost estimates * Develop operating standards, processes, and procedures, rules, and regulations * Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics * Manage relationships with customer, property management and internal teams and external stakeholders, where applicable and required. Qualifications: * A minimum of 3+ years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems * High school diploma or general education degree (GED) and two+ years' experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience * Knowledge of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units * Good observation skills and problem-solving ability * As a condition of employment, the employee must successfully complete a background investigation If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at ************* for more information.

ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more - all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. IT Rocket Lab's IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations. DIRECTOR, IT INFRASTRUCTURE Based onsite at Rocket Lab's headquarters in Long Beach, CA, the Director of IT Infrastructure reports to the Vice President of IT and develops IT support system strategies, processes and procedures to deliver reliable, repeatable, and scalable information technology solutions to meet Rocket Lab's expanding business needs. This employee will ensure the efficient delivery of technology to meet the needs of Rocket Lab employees while ensuring high level of security and compliance standards. WHAT YOU'LL GET TO DO: Development of a high performing team of IT engineers, located around the world, with priority on enabling our engineers to design, develop, and manufacture world class technology products and solutions. Leader in computing, storage, network, OS, and Devops technologies required to support a dynamic engineering company that is developing the latest Rocket and Satellite technology. Defines and manages IT infrastructure priorities with business leaders including Space Systems and Launch Operation teams to ensure aggressive business priorities are achieved by the team. Develops industry leading processes and procedures for managing global infrastructures services across many Rocket Lab facilities, with on-premises infrastructure as well as cloud-based infrastructure, while delivering high availably and uptime. Ensures fleet of infrastructure equipment meets Rocket Lab security and compliance standards. Develops relationships with vendors for procurement of IT software and hardware. Negotiates most favorable agreements for Rocket Lab. Develop strategy for 24x7 global support model. YOU'LL BRING THESE QUALIFICATIONS: 12+ years' experience with increasing responsibility in IT infrastructure with Operations, Data Centers, Virtualization, O365, Networks, Support, and Security. Bachelor's degree or equivalent years of experience (16+ years total work experience). IT leadership in a globally diverse organization. Experience in high tech, engineering and/or manufacturing organizations. U.S. citizenship is required, due to program requirements. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Experience in a high-availability 24/7 Cloud/AWS/Azure and On-Prem environment. Technical expertise in components like Windows, Linux, VMWare, iSeries, Networking, SAN, Switches, Firewall, Wifi and Access Points, etc. Experience with M&A (due diligence, integration planning, execution) and impacts on IT. Prior experience in rapid growth environment. ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing. Must be physically able to commute to buildings. Occasional exposure to dust, fumes and moderate levels of noise. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one component of our total rewards package at Rocket Lab. Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company's discretion. Base Pay Range (CA Only) $175,000 - $225,000 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at ***********************.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential. Key Responsibilities Systems & Network Administration Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment. Manage user accounts, permissions, and access within various systems and applications. Monitor network performance and ensure reliability, security, and minimal downtime. Software & Application Support Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems). Ensure integrations between lab software and client systems operate smoothly. Provide technical support and training to staff on hardware and software use. Cybersecurity & Data Protection Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption. Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information. Monitor systems for security breaches, vulnerabilities, and unauthorized access. Equipment Management Maintain inventory of all IT assets and ensure timely upgrades or replacements. Coordinate repairs or vendor support for specialized dental equipment and technology. Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems. IT Support & Troubleshooting Serve as the primary point of contact for all technical issues, providing timely resolution. Document processes, updates, troubleshooting steps, and system changes. Train new hires on equipment, systems access, and IT protocols.

Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations. Job Description Monitor and respond quickly to incoming requests related to IT issues Maintain computer systems and act as support if any system goes down. Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user PCs, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Qualifications 3-5 years of system admin and/or helpdesk experience Working knowledge of computer systems, PC repair, and network management Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Ability to deploy, configure, and support operating systems on desktop and mobile Understanding and appreciation for information security within systems and user devices. Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time. Additional Information All Mariners Church Staff: Love Jesus and call themselves Christians. Embrace a high biblical standard of personal conduct and lifestyle. Agree to and adhere to the church's statement of faith and leadership commitment. Attend Mariners Church. We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment: Health insurance (medical, dental and vision) 403b Retirement Saving Plan Paid vacation Paid time off to serve Discounts at the Mariners Cafe and Bookstore Tuition discount for Mariners Church Preschool Opportunity to attend ministry events and conferences Working alongside a community of supportive, like-minded believers

The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations. Primary Responsibilities * Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows. * Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations. * Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity. * Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management. * Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements. * Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms. * Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies. * Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions. * Coordinate upgrades, patches, and version migrations with minimal disruption to operations. * Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures. * Provide user support and training for Service Desk staff and system stakeholders.

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking Installation and configuration of medium sized hybrid networks Administration and maintenance of firewalls Installation and configuration of Windows and Linux servers, often in virtual environments Administration of analogous functions in cloud environments Administration and maintenance of servers and common applications Perform system backups and restorations, assist in the assurance of backup integrity Schedule and coordinate system maintenance & upgrades Provide technical support via telephone, chat, email support or tickets. Installation and configuration of JAVA web application from customer environment Qualities you must possess Enthusiasm for installing and maintaining IT environments. Continuous adherence to the highest level of ethical standards and all Company policies and procedures. Ability to understand complex requirements Attention to detail with good verbal and written communication Preferred Skills and Experience BS in Computer Science/Engineering from an accredited College/University Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11 Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers Working experience in day-to-day operations of LANs, WANs and VPNs Working knowledge of Dell Server, Sonicwall, and Dell Switches Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration Working experience in Amazon AWS and Microsoft Azure Working experience in Linux Servers with Dockers - Ubuntu and CentOS Working knowledge of Jboss and Wildfly Knowledge of working in Linux and MS Windows environments Ability to work independently and in a team environment, using good judgment and initiative Excellent written/verbal communication skills, time management and analytical skills Ability to multi-task and switch tasks frequently throughout the day is a must Additional Desired Skills and Experience Public Safety domain and technology experience iOS, Android Mobile deployments NOSQL experience (e.g., MariaDB) Oracle and SQL database script writing Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Job Description The IT Manager is responsible for overseeing the planning, implementation, and management of FEI-Zyfer's information technology systems and infrastructure. This role ensures secure, reliable, and efficient IT operations while supporting business objectives and maintaining compliance with NIST Cybersecurity Framework (NIST CSF), Cybersecurity Maturity Model Certification (CMMC/CRSS), and applicable regulatory standards. KEY RESPONSIBILITIES Infrastructure & Operations Oversee installation, configuration, and maintenance of hardware, software, networks, servers, and VOIP phone systems Maintain IT equipment inventory and ensure proper lifecycle management of assets. Monitor and manage system performance, availability, and capacity. Cybersecurity & Compliance Develop, implement, and maintain IT policies, procedures, and strategies aligned with business, NIST CSF, and CMMC/CRSS requirements. Ensure data security, privacy, and compliance with industry and defense-related cybersecurity standards. Conduct cybersecurity risk assessments, vulnerability scans, and security audits in accordance with NIST and CMMC frameworks. Implement technical and administrative safeguards, including access control, encryption, patch management, and incident response. Lead efforts in business continuity, disaster recovery, and secure backup systems. Coordinate with Quality/Compliance teams to ensure cybersecurity controls align with AS9100 and customer/DoD requirements. Stay current on evolving regulatory requirements, threat intelligence, and best practices. Support & Training Lead internal helpdesk, providing end-user technical support, troubleshooting, and cybersecurity awareness training. Collaborate with Engineering, Operations, and Compliance teams to ensure IT systems support secure manufacturing processes. ERP & Vendor Management Support ERP implementation, integrations, and continuous improvement. Evaluate vendor proposals, negotiate contracts, and monitor vendor cybersecurity compliance. Ensure third-party systems and cloud solutions adhere to NIST and CMMC standards. JOB REQUIREMENT The applicant MUST have the following qualifications: Required Skills & Abilities Strong knowledge of network infrastructure, server administration, and enterprise software. Experience in manufacturing IT environments and ERP systems. Proficiency with Microsoft Office, SQL, Adobe, firewall appliances (e.g., SonicWall), and VOIP systems. Experience with cybersecurity practices, risk management, and compliance with NIST & CMMC frameworks. Familiarity with vulnerability management tools, SIEM solutions, and incident response processes. Excellent leadership, project management, and team-building skills. Strong problem-solving, analytical, and communication abilities. Ability to manage multiple priorities and adapt to rapidly changing technologies. Education & Experience Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field. 5+ years of IT experience, including system administration, cybersecurity, and infrastructure management. Experience with programming languages, operating systems, enterprise backup/recovery, virtualization, and cloud computing. ERP implementation experience required. Relevant cybersecurity certifications (e.g., CISSP, CISM, Security+, CMMC RP, or equivalent) preferred. Microsoft Certified Solutions Expert (MCSE) or equivalent is a plus PHYSICAL & WORK ENVIRONMENT REQUIREMENTS Ability to sit and work at a computer for extended periods. Manual dexterity for frequent use of hands and fingers. Visual acuity for reading technical documents, code, and screens. Occasional lifting of equipment (up to 50 lbs.). Office-based role with occasional after-hours support for cybersecurity incidents, emergencies, or maintenance. U.S. Citizenship is required. EOE/Disability/Veteran Powered by ExactHire:185950

Reports to: Department Manager Type: Full-Time Schedule: 1st Shift Responsible for supporting the company's network, computers, software, systems and technology Job Description: Manage and troubleshoot incoming I.T. support requests; including hardware, software, networking and peripheral device issue. Experience configuring, managing and patching Windows based PCs and Servers. Must have extensive knowledge of Microsoft Office suite applications. Ability to track, order, manage and configure computer equipment and user accounts for varying services and systems. Must have good organization and documentation skills and ability to prioritize work. Experience setting up domain users, managing OU permissions and maintaining account and network passwords. Experience managing security applications including enterprise AV, Backup and other software as well as familiarity with security best practices. Able to work overtime as needed and/or support facilities after hours by phone or computer. Firewall configuration O365 administration VOIP phone configuration Mobile device management Other duties as assigned POSITION QUALIFICATIONS Competency Statement(s) Accountability -Ability to accept responsibility and account for his/her actions. Accuracy -Ability to perform work accurately and thoroughly. Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience. Communication, Oral -Ability to communicate effectively with others using the spoken word. Ethical -Ability to demonstrate conduct conforming to a set of values and accepted standards. Goal Oriented -Ability to focus on a goal and obtain a pre-determined result. Honesty / Integrity -Ability to be truthful and be seen as credible in the workplace. Initiative -Ability to make decisions or take actions to solve a problem or reach a goal. Judgment -The ability to formulate a sound decision using the available information. Responsible -Ability to be held accountable or answerable for one's conduct. Reliability -The trait of being dependable and trustworthy. Working Under Pressure -Ability to complete assigned tasks under stressful situations. Time Management -Ability to utilize the available time to organize and complete work within given deadlines. Physical Demands: Must be able to consistently lift, carry, push, and pull up to 50-75 lbs. This is a physically active job. That requires vision, average sight, touch, and MUST be able to wear PPE. Education: Associate's Degree (two year college or technical school) Required, Field of Study: Information Systems Experience: 3 plus years of experience in IT infrastructure Computer Skills: Proficient in all MS applications Certifications & Licenses: MCSA preferred Benefits: Compensation Range $30 to $ 37 per hour (DOE) Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a Employer Match Generous Paid Time Off program 8 Holidays and 1 Floater Holiday On-the-job training WORK ENVIRONMENT Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work to address urgent issues. Valence Surface Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Valence Surface Technologies participates in the E-Verify program to ensure employment eligibility of newly hired employees where required. This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.