Information technology manager jobs in San Antonio, TX - 224 jobs

🌟 Now Hiring: Head of Service Delivery International SOS is expanding, and we're looking for an experienced Head of Service Delivery to lead our global operations and ensure exceptional support for beneficiaries of our client travel policies. This is a senior leadership role overseeing service delivery, operational excellence, and team performance across a high‑impact, fast‑moving assistance environment. 🔑 Key Focus Areas Oversee end‑to‑end delivery of assistance services across the Compass platform Lead and develop a global team of Operations Managers and Coordinators Serve as the primary escalation point for complex cases and operational issues Ensure compliance with SOPs, KPIs, and quality standards Drive productivity, continuous improvement, and best‑practice adoption Collaborate closely with medical, operational, and insurance partners Manage staffing, training, performance, and workforce planning Support business continuity and operational resilience initiatives 🎯 What We're Looking For Strong leadership experience within healthcare operations, assistance services, or a related environment Proven ability to manage teams, streamline processes, and deliver high‑quality service Excellent communication and decision‑making skills Experience in customer‑focused, high‑volume operational settings At least 5 years in a management or leadership capacity Solid understanding of healthcare insurance products (preferred) Proficiency with case management systems, CRM/call‑center tools, and standard business software 🌍 Why Join Us This role sits at the heart of our mission: ensuring travelers receive timely, high‑quality support when they need it most. You'll shape the operational backbone of a global platform and lead a team committed to excellence.

A leading higher education institution in San Antonio seeks a Vice President for Information Services and Chief Information Officer. The role involves providing strategic vision for technology initiatives and overseeing digital transformation efforts. The ideal candidate will possess extensive experience in information technology leadership, a strong understanding of cybersecurity, and a passion for enhancing educational outcomes. This position represents a unique opportunity to influence technology in a mission-driven environment. #J-18808-Ljbffr

A leading events management organization in San Antonio is seeking a Chief Information Technology Officer. The role involves establishing the technology vision, leading IT initiatives, and managing a team. Ideal candidates will have a Bachelor's degree in computer science, 10 years of management experience, and a track record in optimizing IT effectiveness. Strong leadership skills and experience in the hospitality industry are preferred. Competitive salary and benefits offered. #J-18808-Ljbffr

Requirements & Qualifications Bachelor's degree in Mechanical, Electrical, or Industrial Engineering (business aptitude required) 3-5+ years of experience in engineering programs, product development, or technical business execution Strong experience with Natural Gas / Propane gaseous fuel engines in: Heavy-duty on-road Commercial vehicle Industrial engine markets Solid knowledge of: Engine controls & fuel systems ECMs, CFVs, mixers, sensors, regulators Powertrain systems for gaseous-fuel engines Experience working with or selling to OEM customers (preferred) Proven project/program management experience with complex technical systems Strong relationship-building and technical/business negotiation skills Excellent communication skills; self-starter, independent thinker, and team player Key Responsibilities Manage Engine OEM customer accounts, supporting development and production programs Act as the first line of technical interface for customers and internal engineering teams Lead customer programs, projects, and relationships regionally and globally Serve as a trusted technical consultant on products, systems, and applications Liaise with internal teams (Product Engineering, Manufacturing, Quality, Applications, etc.) to manage customer requests Develop and execute customer contracts and agreements Prepare and submit quotes, proposals, and RFQ responses; coordinate pre-quote reviews Participate in product development design gate reviews Support creation of product/system FMEAs (internal and external) Contribute to global and regional pricing strategies (service and production) Identify and pursue new business opportunities and adjacent markets Provide insight into customer forecasts, orders, and receivables Gather and assess customer technology trends and competitive intelligence Lead contract reviews and ensure compliance with agreed T&Cs Develop and track program timelines, RASICs, and open-issue lists Identify and remove roadblocks to ensure successful program execution

Requisition # 10004000_COMPANY_1.3 Job Title Information Assurance Technician Job Type Full-time Master at Arms - TX US Category Information Systems Job Description The Information Assurance Technician (IAT) is located at the NTTC Lackland AFB TX in the Information Technology (IT) Support Directorate (N6) and provides IT technical support for the NETC TRANET-U, the Navy and Marines Corps Intranet (NMCI), NTTC Lackland legacy computer equipment and Air Force computing environment as well as functions as one of the NTTC Lackland's Information Assurance Officers (IAO) on both the Navy and Air Force systems. The Information Assurance Technician works closely with NTTC Lackland and CENSECFOR N6 staff in the accomplishment of the daily workload. The IAT interfaces with 20 command staff, Air Force Communications Squadron personnel and student personnel to ensure IT training equipment is available and meets minimal DoD and DON standards for information security. Additionally, the IAT works closely with military, government civilians, and other contractors in support of the Navy and Marine Corps Internet (NMCI). MINIMUM QUALIFICATIONS Education: Bachelor's degree in an approved program from an accredited University or baseline certification of CompTIA Security + (CE) (or equivalent) Training and Experience: A minimum of four (4) years in an information technology and security management capacity Possess a valid state driver's license Per DoD Manual 8140.03 (Cyberspace Workforce Qualification and Management Program and 22 SECNAV M-5239.2 (Cyberspace Information Technology and Cybersecurity Workforce Management and Qualification Manual). The following technical requirements apply to the incumbent functioning as a DoD Cyberspace Workforce Framework (DCWF) Code 411, Technical Support Specialist: A minimum of four (4) years of experience in Information Assurance (IA) technology or a related field. o Documented experience in a Computing Environment (CE) Capability to apply basic knowledge of IA concepts, practices, and procedures within the CE Be capable of functioning under the direction of the CE Manager Maintain Cyberspace IT and Cybersecurity Workforce (Cyber IT/CSWF) certification in accordance with DoD Manual 8140.03 (Cyberspace Workforce Qualification and Management Program) Already possess minimum baseline certification as described in SECNAV M 5239.2 CompTIA Security+ CE or have attained an Bachelor's Degree in an approved subject area, Candidates must obtain and maintain the following certifications or qualifications: Computing Environment Certification Acquire CE certification or qualification as described by DoDM 8140.03 and SECNAV 5239.2M. Maintain operating system (OS) and computing environment (CE) qualification as required. A valid training certificate or commercial certification is required as evidence. Update qualification or certification as OS and CE changes. Meet the Continuous Education or Sustainment Training requirements as appropriate for the aforementioned certifications, currently 20 hours per fiscal year or what is required to maintain certification; whichever is greater. Additionally, the IAT must also: o Be competent in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas. Since input data usually come from diverse sources is responsible for recognizing probable conflicts and integrating diverse data elements and sources. Possess general knowledge of the mission, objectives, terminology, and management practices in the activity, the agency, and the department to recognize probable areas of interaction and overlap between proposed applications and existing systems. Knowledge of state-of-the-art practices of data automation to advise on alternative approaches in application system development and/or problem resolution. Possess knowledge of department, agency, command, and installation information processing procedures and standards as they relate to coordination of requirements, processing requests, and documentation. Possess ability to communicate orally and in writing. o Possess ability to apply knowledge of current automation technology and practices Possess knowledge of information processing standards and procedures Possess ability to analyze data to troubleshoot problems, to evaluate established methods and procedures, and to perform similar analytical functions. Possess ability to interact with a diverse user community and respond to a wide range of requests. Must be able to resolve problems that involve routine operations and work with senior specialists on problems that are more complex. Possess knowledge of customer support and service principles and methods o Possess working knowledge of guidelines primarily consist of Federal, agency and 23 local regulations, policies, standards, and objectives, and existing systems that provide useful models. The employee uses judgment in routine assigned projects. Guidelines also consist of local information systems standards, precedents, equipment manufacturer's manuals, systems software documentation, and activity established practices. The employee deals with a great variety of automation problems though, and must rely on his/her own judgment, initiative, and resourcefulness when guidance is not readily available, or when the guidance is not applicable or non-specific. Guidelines range from general to specific in nature with technical assistance available from senior analysts. The employee uses judgment in interpreting, adapting, and applying guidelines to specific assignments, then analyzes the result and recommends necessary changes. Possess an understanding of work schedules, special priority projects, and finished reports in terms of accuracy, soundness of decisions and recommendations, and overall completeness. Security Clearance: Must possess and maintain a Secret security clearance. DUTIES AND RESPONSIBILITIES Functions in an Information Assurance (IA) Workforce Technical capacity as an IAT Level I for NTTC Lackland legacy assets. In this role, the contractor will: Recognize a potential security violation, take appropriate action to report the incident as required by regulation, and mitigate any adverse impact, Apply instructions and pre-established guidelines to perform IA tasks within CE, Support, monitor, test, and troubleshoot hardware and software IA problems pertaining to their CE, Apply CE specific IA program requirements to identify areas of weakness, o Apply appropriate CE access controls, Install and operate the IT systems in a test configuration manner that does not alter the program code or compromise security safeguards, Conduct tests of IA safeguards in accordance with established test plans and procedures, Implement and monitor IA safeguards for CE system(s) in accordance with implementation plans and standard operating procedures, Apply established IA security procedures and safeguard and comply with responsibilities of assignment, Comply with system termination procedures and incident reporting requirements related to potential CE security incidents or actual breaches, Implement applicable patches including IA vulnerability alerts (IAVA), IA vulnerability bulletins (IAVB), and technical advisories (TA) for the CE operating system(s), Install, test, maintain, and upgrade CE operating systems software and hardware to comply with IA requirements, Understand and implement technical vulnerability corrections, Enter assets in a vulnerability management system, Apply system security laws and regulations relevant to the CE being supported, Implement DoD and DoD Component password policy, Implement specific IA security requirements and countermeasures, As necessary, provide documentation, drawings and completes tests, patching, updating and other activities for systems, hardware and software to achieve Authority to Operate (ATO) through the Risk Management Framework. Function as Assistant Activity Customer Technical Representative (ACTR) for Navy and Marine Corps Intranet. In this role, the contractor will: Assist with Track "Move, Add, Change (MAC) Requests", Assist in the creation and deletion of NMCI accounts, Provide end user with IT support for all CE operating systems, peripherals, and applications. Support includes specification, installation and installing of computer systems and peripherals with established standards and guidelines Assist with managing user-shared folders, groups, and email public folder permissions, Inventory NMCI assets and maintain user location, Assist users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, Order, inventory, and dispense computer and printer consumables, 21 Assist with imaging, deploying and updating mobile devices and tablets Inform and train users on NMCI policy changes, Assist with maintaining user and asset data in various NMCI management systems such as NET Assist with user support services such as data migration, Assist with local NMCI maintenance actions as NTTC Lackland is a NMCI remote site, Other NMCI duties and functions as required. Function as Alternate NTTC Lackland Navy representative with the Air Force Communications Squadron dealing with Telephones and telephone systems (TCO), Air Force ground radio program and Air Force Unit Communications Requirements Manager (UCRM), as necessary, in: Assist users with general computer problems and coordinate with Air Force Help Desk and Base Operations personnel when additional assistance is required Maintain records of Air Force radios as well as maintenance of Motorola radios. Function as a Resource Management Representative. In this role, the contractor will: Coordinate the procurement, maintenance, management and disposition of various peripheral data equipment and communication devices, Manage telecommunication systems and equipment to include Land Mobile Radio (LMR) handhelds, mobiles and infrastructure, Coordinate Video Teleconferences (VTC) services to include installation, setup and maintenance. Assists with other duties assigned to NTTC Lackland N6. In this role, the contractor will: Assist with the maintenance of the Command's NETC hosted public web site. Provide basic technical support for Command's My Navy Portal (MNP)/SharePoint page Assist with the naval messaging system to include the distribution and sending of naval messages. Provide technical support with PAO functions including pictures and videos Serve in the capacity of an IT functional representative to direct IT issue to the appropriate source. Provide system updates and information as appropriate to each end user. Coordinate maintenance of current equipment and future projects. Provide end user technical support and troubleshooting with network equipment to include NMCI, TRANET, and Legacy workstations, digital scanners, and printers. Initiate and track documents for access (SAAR-N and IAA Annual training) Submit requests to create, move, or delete accounts as necessary. Manage IT inventory for NTTC Lackland and coordinate moves or changes to existing and future equipment with CENSECFOR Headquarters (N6). Perform other incidental and related duties as required and assigned. SUPERVISORY/MANAGEMENT RESPONSIBLITY None

****This is 2nd shift 10AM - 10PM shift. A-side Sunday, Monday, Tuesday, every other Wednesday. This role is on-site. TEKsystems is looking for a network operations center (NOC) support technician for their Midstream OT support team (OTRC). Previous experience within a NOC, and Cisco Routing and Switching experience are required. Experience with Network Monitoring tools like Solar Winds and ITSM/ticketing systems like ServiceNow are also requirements. Staff must possess excellent communication skills as they will work directly with non-technical business clients and field / system / network engineers that work in oil and gas facilities / field offices. Experience with system administration is a plus. The staff must be proactive, self-starting, and able to work with minimum supervision. The OTRC Tier 1 - OT NOC Administrator serves as the first line of defense for Operational Technology (OT) systems, providing real-time monitoring, incident response, and basic troubleshooting. This role ensures system availability and performance while escalating complex issues to Tier 2 or engineering teams. Candidate will understand how to use ticketing systems, understand information displayed in red light/green light dashboards, and follow documented troubleshooting processes. Typical tasks include verifying power to network devices, engaging carriers for circuit support, verifying service is fully restored and escalating to higher tiers as needed. A general understanding of network topologies is required. Key Responsibilities: Monitoring & Incident Response * Continuously monitor OT systems (SCADA, PLCs, HMIs, and related infrastructure) using established tools * Respond promptly to alarms, alerts, and incidents within defined SLAs * Perform initial troubleshooting to resolve common technical issues and minimize downtime System/Network & Application Support * Provide basic support for OT servers/network and applications, including patching and performance checks * Assist with routine maintenance tasks to ensure system health Documentation & Reporting * Maintain accurate records of incidents, actions taken, and resolutions * Update operational documentation and procedures as needed * Generate routine reports on OT system performance and availability Escalation & Collaboration * Escalate unresolved or complex issues to Tier 2 or engineering teams following established protocols * Collaborate with cross-functional teams to implement changes and enhancements *Additional Skills & Qualifications* Qualifications * Associate's degree or equivalent experience in a technical field (e.g., Computer Science, Electrical Engineering) * Experience in a Network Operations Center (NOC) or similar environment, preferably with OT systems * Proficiency with monitoring and alerting tools * Strong understanding of networking (TCP/IP, VLANs, routing, switching) * Familiarity with Windows Server administration is a plus * Effective communication and teamwork skills. * Willingness to work rotational shifts (nights, weekends, holidays) * Industry certifications (CompTIA Network+, CCNA, ISA/IEC 62443) are a plus *Job Type & Location* This is a Contract position based out of San Antonio, TX. *Pay and Benefits*The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in San Antonio,TX. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Application deadline: Jan 19, 2026 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Manager of Construction is a strategically significant role on the Data Center Construction team dedicated to leading, mentoring, and coaching our team of skilled Construction Managers. You will hire & lead a diverse and creative team solving fascinating problems constructing Amazon Data Centers. You will manage a fast-moving, intelligent team of professionals and the regional construction program delivering data center capacity to support Amazon's growth in Amazon Dedicated Cloud - West Regions. Our Data Center Construction team owns and drives the construction life cycle from pre-construction, through procurement, to managing the onsite construction work. The manager will be expected to dive deep and know construction management; inspire and think big about the construction management program; and support, grow, and nurture the team delivering efficient and sophisticated electrical and mechanical systems to our customers. This position requires that the candidate selected be a US Citizen. Key job responsibilities The Manager of Construction will be responsible for: * Hiring and developing new Construction Managers & Project Engineers. Coach, mentor, and lead a large Construction Management team. * Strategic and tactical management of construction capacity delivery within their region. * Communicate and provide guidance to Finance during the development and execution of capital budgets. * Coordinate with various teams supporting the data center development and launch. * Develop and manage metrics quantifying performance within their region. * Coordinate with Business Development on land and facility acquisition. * Manage the safety, cost, and quality of the data center deliverable. Additionally, should possess the following abilities: * Ability and drive to learn our Data Center technology and construction process through training on various campuses. * Ability and drive to quickly align to our unique culture and Leadership Principles, which describe how Amazon does business, how our leaders lead, and how we keep the customer at the center of our decisions. * Ability to lead, motivate, and train subordinates. * Ability and willingness to think creatively and build innovative solutions to reduce cost and duration with no impact on quality and reliability. * Ability to perform complex business case analysis to justify the project scope and present the justification to management in a high-level review. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications * 2+ years of management experience * 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience * Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field * Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units * Experience in management * Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution * Experience hiring, developing, and managing high-performing technical teams Preferred Qualifications * Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA * Experience owning the operation of a mission-critical team or product * Experience with large-scale technical operations or large-scale compute farms * Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************** USA, CO, Denver - 153,200.00 - 254,500.00 USD annually USA, TX, San Antonio - 153,200.00 - 254,500.00 USD annually

Yorktown Systems Group is seeking a qualified Network and Technical Support Manager to support the Joint Base San Antonio (JBSA) Mission Training Complex (MTC) Contract with operations, simulations, training, logistics, Cybersecurity, and IT (Cyberspace) support. JBSA MTC can distribute training and exercises to various locations within the Army North (ARNORTH) and Army South (ARSOUTH) Areas of Responsibility (AOR). The MTC provides individual through collective training and sustainment on Army Command and Control Information Systems (C2IS), the Command and Control Warfighting Function (WfF), and the Army's approach to Mission Command (MC) using a variety of tools and Army fielded systems. MTCs support simulations-driven collective training events for Army units at every echelon to include Joint, Combined, and Multinational key environments, and provide individual sustainment training on Army C2IS using a variety of tools and Army fielded systems. These tools and systems enable MTCs to create Training Environments that replicate Operational Environments as accurately and realistically as possible to support demanding and realistic training for small units (Squad through Company), medium units (Battalion through Brigade), and large units (Echelons Above Brigade). Live, Virtual, Constructive, and Gaming (LVC-G) models and simulations create realistic and challenging training events that closely replicate conditions a unit would face on the battlefield. You will provide support for individual through collective MC, WfF training, mission rehearsal, the Military Decision Making Process (MDMP), the Army Design Methodology (ADM), the Joint Operational Planning Process (JOPP), Games for Training (GFT), and constructive simulations exercises. Constructive simulation training exercises include planning, preparation, set-up, execution, and recovery. These training events and exercises may occur concurrently or separately. You will assist the Government in providing constructive simulation, GFT resources, and adaptive and responsive training for the individual through echelons above Brigade (EAB). Our team will be capable of combining events into a simultaneous synthetic environment using the simulations and C2IS fielded to JBSA MTC. Specific duties may include, but are not limited to: The NTSM shall serve as the overall communications architect for the JBSA with coordination responsibility with outside agencies and stakeholders. The NTSM shall create and establish communications architecture, coordinate communications plans, configure communications equipment, and assist in installing equipment and circuitry in support of distributed exercises. The NTSM shall coordinate all aspects of the communications architecture and exercise support plans with communications planners at other simulation facilities, Network Enterprise Center(s) (NEC), theater signal assets, and participating tactical units. Manages distribution of data, voice, and VTC over both LAN and WAN in both classified and unclassified modes for simulations and stimulation networks. Serves as the Technical Support Lead (TSL) and shall conduct overall management coordination for all technical, networking, simulation, exercise design, and administrative support. The TSL assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events. The TSL provides strategic solutions for standardizing technology, technical documentation, and technical support models across the JBSA and supported spokes. The TSL attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events. Requirements Required Qualifications: Possess a Bachelor's degree in Network Management or a related field; 10 years recent network engineering or similar experience may be substituted in lieu of a Bachelor's degree. Five years' experience in Network architecture design and implementation. Five years' experience troubleshooting and maintaining server platforms and network devices, to include firewall configuration. Meet DoD 8570.01-M, DoD 8140.03 Baseline Computing Environment (CE) Certification Requirements at Information Assurance Management Level II (IAM II). US Citizen Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves. Three years' experience on a senior Military Staff. Desired Qualifications: Bachelor's degree in Computer Science or Information Management. Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, encryption devices, and services. Capable of quickly developing/attaining knowledge of specific product lines to assist the government with optimizing network enclaves to meet requirements for complex training environments. Understand and assist the Government with the implementation of RMF through the Assessment and Authorization process, as well as the RMF Assess Only process as required to ensure the authorized use of software, networks, and systems in support of training. Experience configuring and managing network and server devices. Experience with Visio and creating detailed network diagrams. Experience with eMass or other RMF databases. Experience with filling encryption devices with COMSEC keys using Simple Key Loader (SKL) or COMSEC fill devices. Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves Understanding of the Risk Management Framework (RMF) Assess and Authorize process and associated Cybersecurity requirements. Demonstrate understanding of installation, configuration, and troubleshooting Constructive Simulation hardware and software to stimulate C2IS. Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies. Demonstrate strong understanding of Army modeling and simulation concepts and tools. Demonstrate understanding of the principles, methods, and techniques used in database development, load strategy design and implementation, security, and change management. Demonstrate familiarity with evolving technologies likely to be used in future simulation architectures. Clearance: Requires a Secret Security clearance. Top Secret/SCI is preferred. Location: JBSA, TX / San Antonio, TX Travel: Some travel may be required

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. This Information Technology Manager Business Partner & Product Manager position within the Refining IT department will have leadership of the Asset Reliability and Asset Health Monitoring teams. Alongside Product Management responsibilities, this position will require partnership and regular collaboration with relevant stakeholders in Refining Reliability & Mechanical Integrity, the Refining Asset Health Monitoring team, and Midstream Reliability teams. This role will be expected to lead in the strategic planning, roadmap development, and delivery, of transformational capabilities and enablement of value-based outcomes that target Reliability improvements across the enterprise. Strong influence, strategic outlook, and communication skills are necessary to drive growth and results with both newly forming and existing business teams focused on Reliability outcomes. An intentional focus will be expected on the evaluation and extension of capabilities between Refining and Midstream Business Units, leveraging lessons learned and multiplying benefits when applicable. A successful candidate will be a unifying force across many different teams and skillsets contributing to Reliability improvements within Refining & Midstream, as well as Digital groups such as Architecture, Software Engineering, Cybersecurity, and Analytics & Innovation. Key Responsibilities + Manages daily operations of the team, providing guidance, mentorship, and driving a culture of innovation and continuous improvement. Oversees recruitment, development, retention, and performance to build strong talent. + Plans and leads low- to medium-complexity IT projects, ensuring they are delivered on time, within budget, and adhere to quality standards. + Ensures the availability, reliability, and security of technology systems. Collaborates with key stakeholders and internal groups to identify needs, deliver effective solutions, and support business objectives. + Lead the end-to-end lifecycle of digital products and solutions-from ideation through delivery and support-by orchestrating cross-functional collaboration across development, QA, and operations to ensure timely, high-quality releases aligned with IT standards and governance. Champion a culture of continuous improvement and innovation by leveraging performance metrics and user feedback to identify and act on opportunities. Embed practices that foster long-term sustainability, operational resilience, and service excellence. Proactively manage risks with a strong emphasis on cybersecurity, data integrity, and regulatory compliance. + Align product roadmaps with business strategy and long-term objectives, especially within enterprise and Oil & Gas industry contexts. Champion technology-driven process improvements through cloud, cybersecurity, data governance, and digital transformation initiatives that foster innovation and a culture of continuous improvement. + Build strong business partnerships to gather, prioritize, and translate requirements into actionable digital product roadmaps aligned with both short-term needs and long-term business strategies. Serve as a bridge between business units and IT delivery, translating complex needs into initiatives, managing expectations, resolving issues, and fostering continuous engagement. + Oversee budgets, timelines, and vendor relationships to ensure cost-effective and timely delivery of IT services. Make strategic decisions on resource allocation and contract negotiations that align with business priorities and drive transformational outcomes. + Act as a change agent by driving the adoption of IT solutions through strategic and structured change management programs that prioritize user experience. Provide support for tailored training and documentation to foster connection, build trust, and maximize value realization. + Engages senior cross functional leaders and proactively addresses and resolves issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, marketing, analytics, and customer support teams, as needed. + Excellent communication skills to effectively interact with stakeholders and executive teams to gather requirements, present architectural proposals, and collaborate with cross-functional teams + Organizes stakeholder priorities and works with teams in order to align needs with resources ensuring cadence with customer value, business value, and strategic fit. Consults with leadership, and various teams to provide value-driven priority and strategic decision-making. + Delivers product innovation, definition, deliverables planning (roadmap), and design of entirely new products to deliver against team and company goals. Education and Experience + Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required. + 10+ years of diversified IT experience required. + 3 or more years of direct or indirect leadership experience required. + Experience delivering IT products or services aligned with business strategy, including oversight of project timelines and vendor relationships required. + Experience driving change management initiatives, ensuring adoption, and achieving short- to medium-term business goals required. + Experience adapting and executing plans based on established strategies and organizational objectives required. + Proven experience leading cross-functional teams, including management of exempt professional staff preferred Skills + Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC's overall business strategy. + Business Acumen - Applies knowledge of MPC's business, industry, and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy. + Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results. + Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue. + Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale. + Energizing the Organization - Creates a purposeful, engaged, optimistic workforce. + Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills. + Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams. + Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. + Data-Driven Decision Making - Applies data to make informed decisions with a priority on using real-time data, analytics, and insights to optimize operations, improve safety, and enhance the company's competitive edge. + Digital Awareness - Actively explore, learn, and implement emerging digital tools, technologies, and trends. Involves seeking out new information, asking insightful questions, and testing innovative approaches to understand how digital solutions can create value, improve processes, or enhance experiences. Demonstrates openness to change, continuous learning, and adapting to the evolving digital landscape. + Influencing Others - The ability to garner support for initiatives by gaining the respect of others and inspiring trust and confidence. MINIMUM QUALIFICATIONS:- Bachelors Degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.- 10+ years of diversified IT experience - 3+ years of direct or indirect leadership experience - Proven experience leading cross-functional teams, including management of exempt professional staff. - Demonstrated ability to deliver IT products or services aligned with business strategy, including oversight of project timelines and vendor relationships. - Experience driving change management initiatives, ensuring adoption, and achieving short- to medium-term business goals. - Demonstrated ability to adapt and execute plans based on established strategies and organizational objectives. As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: San Antonio, Texas Job Requisition ID: 00020036 Location Address: 539 S Main St Education: Bachelors: Information Technology (Required) Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Job Title: Director of IT Network Services Location: Texas-Based, Hybrid (On-site during training; hybrid schedule thereafter) Term: Direct Hire A leading financial institution is seeking an experienced Director of IT Network Services to lead its network and telecommunications operations. This strategic leadership position oversees infrastructure and applications that support enterprise data networks, perimeter security, telephony (H323/SIP), video services, and auxiliary systems. The ideal candidate will bring strong technical expertise, leadership, and innovation to ensure enterprise-wide stability, security, and scalability. Key Responsibilities Lead the network and telecommunications team, providing strategic direction, mentorship, and operational oversight. Design and maintain secure, cost-effective, and compliant network environments. Drive infrastructure innovation to ensure high availability, performance, and resilience. Collaborate across IT teams to provide input on strategic planning, budgets, and service capacity. Oversee vendor relationships, ensuring accountability, performance, and adherence to service standards. Develop and implement automated incident response, disaster recovery, and business continuity solutions. Serve as a technical advisor to executive leadership, providing expert guidance and recommendations. Technical Expertise Required Deep understanding of L2/L3 protocols, including TCP/IP (v4 & v6), EIGRP, OSPF, QoS, and BGP. Expert knowledge of firewall and VPN concepts. Strong experience with telephony protocols (H323 and SIP). Proven understanding of security principles such as authentication, authorization, access control, confidentiality, and integrity. Experience in risk and impact assessments and implementing effective mitigation strategies. Relevant certifications such as CISSP or CCNP preferred; CCDP a plus. Qualifications High School Diploma or GED required. 5+ years of relevant technical experience, including 3+ years in a leadership or management capacity. Experience in program management and cross-functional communication. Bachelor's degree in Computer Science, Information Services, or a related field preferred.

Position Description IT (Information Technologists) generally design, operate, or maintain technology products. Not limited to employment with technology companies, IT specialists may work with any businesses, agencies, or organizations that use technology or manage large amounts of information. Regardless of the sector, IT specialists usually provide similar services related to software, hardware, databases, Web resources, networks, and enterprise systems. IT specialists will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system of integration of multiple systems. With information technology constantly changing, specialists must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in their current system. Essential Functions maintains information technology systems (PC & LAN equipment) provides IT operations functions to offices for the organization's standard hardware, software, and voice/data network solutions responsible for the purchase, installation, and life-cycle maintenance of PCs, servers, and LAN network, connectivity equipment as appropriate, provides escalated on-site support of hardware, software, and network connectivity issues. acts as the primary point of communication between TIS and operating, business, and functional units. performs local administration and operates functions as appropriate in accordance with standards, policies, and procedures. Duties in cooperation with TIS, local operations staff and key users, provides strategic, budgeting and disaster recovery/business continuity planning to offices and staff in multiple operating, business and functional units. Responsible for local inventory maintenance and software license management. Monitors security compliance in accordance with TIS standards, policies, and procedures. Responsible for maintenance of systems documentation such as TIS operations manuals. Serves as the technical and communications liaison to and from stakeholders and office key users for TIS communications, initiatives, needs assessments, etc. Responsible for procurement, installation, and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems, and other software) Provides new staff with PC/account setup and orientation.

Job Description Lead the Fun as a SipIT Shift Leader! Are you ready to shake things up and lead a team in a fast-paced, fun, and refreshing environment? SipIT is looking for an enthusiastic Shift Leader to join our growing family of frozen beverage enthusiasts! About Us At SipIT, we're all about crafting delicious frozen beverages that are conveniently packaged for To-Go enjoyment. Whether it's a boozy treat or a virgin delight, we believe everyone deserves a sip of happiness in the comfort of their own home. If you're passionate about creating memorable customer experiences and love a good frozen drink, you'll fit right in! What You'll Do as a SipIT Shift Leader As a Shift Leader, you'll be the go-to person ensuring smooth operations during your shift. Your leadership will help create a welcoming and efficient environment for both customers and team members. Here's a sneak peek at your responsibilities: - Lead by Example: Motivate and guide your team to deliver top-notch service with a smile. - Customer Experience: Ensure every customer leaves with a great drink and an even better experience. - Team Support: Assist in training, mentoring, and supporting team members to be their best. - Operations Management: Oversee daily tasks like opening/closing procedures, inventory checks, and maintaining a clean, organized workspace. - Problem Solving: Handle any challenges that come your way with a positive attitude and quick thinking. What We're Looking For No prior experience? No problem! We're looking for someone with: - A friendly and approachable personality. - Strong communication and leadership skills. - A knack for multitasking and staying cool under pressure. - A passion for delivering great customer service. Why Join SipIT? While we don't offer specific benefits, we do promise a fun and supportive work environment where you can grow and make a difference. At SipIT, we value teamwork, creativity, and a shared love for frozen beverages. Ready to Lead the SipIT Team? If you're excited about the idea of being a part of a company that's all about good vibes and great drinks, we'd love to hear from you! Apply today and take the first step toward a refreshing new career. SipIT - Where Every Sip is a Celebration! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Title: IT Technician Zephyrus Engineering Limited is known for transforming ambitious projects into realities through expert engineering and advanced technology. We drive innovation, using cutting-edge solutions to tackle complex challenges in infrastructure, design, and technology. Were looking for an IT Technician who's eager to make an impact, supporting our teams and ensuring flawless digital operations. If you're passionate about technology, problem-solving, and ready to work at the forefront of engineering solutions, this is your chance to shine. Role Summary: As an IT Technician at Zephyrus Engineering Limited, you will play a critical role in maintaining and optimizing our tech infrastructure to keep our engineering and project teams connected, secure, and efficient. This role requires a hands-on problem solver who can address both urgent technical issues and routine system upkeep, all while delivering an exceptional IT experience to our employees. From supporting day-to-day operations to assisting with tech upgrades, you'll be essential in driving smooth IT operations across all departments. Key Responsibilities: - System Maintenance and Troubleshooting: Diagnose and resolve hardware, software, and network issues swiftly, ensuring minimal disruption to workflow. This includes computers, servers, peripherals, and network components. - Helpdesk Support: Provide responsive, professional support to employees, assisting them with a range of IT issues, from troubleshooting to guiding on best practices. - Hardware & Software Setup: Manage the installation, configuration, and upgrades of company hardware, software, and network devices for new hires, project deployments, and system improvements. - Network Administration: Oversee network health, performing routine monitoring, diagnostics, and troubleshooting for switches, routers, firewalls, and wireless systems. - Data Security & Compliance: Assist in implementing and monitoring data security protocols to protect sensitive information and prevent breaches, aligning with industry standards and regulatory compliance. - System Backup & Recovery: Perform regular data backups and support recovery processes to ensure data integrity and business continuity. - Inventory Management: Track and manage IT assets and inventory, ensuring that all equipment is accounted for, up to date, and properly stored. - Documentation & Reporting: Maintain detailed records of technical support, system maintenance, configurations, and updates to assist in troubleshooting and future audits. - Training & Support: Offer technical training to end users on new systems, software, and best practices to empower employees in their technology use. - Collaboration & Project Support: Work closely with the IT Manager and cross-functional teams to support and implement technology solutions aligned with company goals. Qualifications: - Education: Associate or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). - Experience: - 2+ years in IT support, preferably in an engineering or technical environment. - Proven experience troubleshooting network, hardware, and software issues. - Technical Skills: - Strong knowledge of Windows, Mac OS, and Linux operating systems. - Familiarity with Active Directory, VPNs, and firewalls. - Experience with network troubleshooting tools and diagnostic software. - Proficiency with Microsoft Office Suite, Google Workspace, and other productivity tools. - Knowledge of cyber security protocols and data protection best practices. - Soft Skills: - Excellent communication skills with the ability to explain technical issues in simple terms. - Strong organizational skills and attention to detail. - Ability to work independently as well as part of a collaborative team. - A proactive approach to problem-solving and a strong sense of responsibility. What We Offer: - Competitive Salary with performance-based incentives. - Comprehensive Benefits Package: Medical, dental, vision, and retirement options. - Professional Development: Training and certification opportunities to support your growth. - Work-Life Balance: Flexibility that respects both productivity and personal time. - Cutting-Edge Technology: Access to the latest IT tools and software to keep you at the top of your game. - Innovative Environment: Work alongside talented engineers and professionals who push boundaries in technology and engineering. Why Zephyrus Engineering Limited? Zephyrus Engineering Limited combines top-tier engineering with tech-forward solutions to drive results that matter. By joining our team, you'll be stepping into a role where your work directly supports groundbreaking projects that shape communities and industries. If you're looking for an opportunity to grow in a fast-paced, high-impact environment where every day presents new challenges and rewards, wed love to meet you. Ready to Join Us? Apply now with your resume and a cover letter detailing your IT experience and why Zephyrus Engineering is the perfect fit for your career path. Take your next step in a tech-driven, inspiring environment, apply today and become part of a team where your contributions matter.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM's ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $67,000 - $126,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Under administrative direction, is responsible for coordinating systems analysis, maintenance and development activities through direct and indirect staff. Lead teams in the areas of scheduling, technical direction, future planning and standard practices. Participate in budgeting and capital equipment processes and quality improvement activities for the organization. Working conditions are primarily inside an office environment. Exercises direct supervision over assigned staff. This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason. * Candidate must reside within a 100 mile radius of the City of San Antonio. * Work Location City Tower - 100 W. Houston Street, San Antonio, TX 78205 Work Hours 7:45 a.m. - 4:30 p.m., Monday - Friday Essential Job Functions * IT Business Management: Manages staff within assigned area, conducting hiring, training and performance review activities as required. Supports budget processes and conducts fiduciary activities as appropriate to ensure appropriate allocation of funds. Supports procurement processes related to services and/or products necessary for the organization. * Supports department-wide IT strategic and operational planning activities. * Customer Business Requirements: Works with business partners to understand business needs. * Customer Technology Planning: Provides input to business technology planning within their functional area. Identifies and researches alternative technologies, evaluates current staff and technical resources, and identifies alternatives for addressing business objectives. * IT Initiatives: Manages the implementation of IT initiatives to support business strategy. * Technical Solution Identification and Procurement: Participates with end users and management in the identification and evaluation of information systems requirements, and develops plans to insure the completion of these activities. Develops plans for the completion of major applications. Coordinates the acquisition of approved hardware and software including the planning for migration, installation, and training. * Service Quality: Provides high-quality services at optimal cost to customers. * Business Process Improvement: Develops and implements technologies to improve the performance of a business process and increase efficiency and effectiveness. * Vendor Management: Manages vendor relationships to maximize value to the business. * Technical Standards: Contributes to the development of standards and recommends changes to systems/applications. Provides technical and business expertise. * Staff Resource Optimization: Identifies the roles, skills and knowledge required. Ensures staff has the resources and skills needed to support all work initiatives. Participates in IT workforce deployment activities. * End User Training: Manages the development and delivery of training for internal IT users to ensure productive use of existing and new systems. * Performs related duties and fulfills responsibilities as required. Job Requirements * Bachelor's degree from an accredited college or university. * Three (3) years of relevant technical and business experience, to include one or more business and technical processes. * Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Preferred Qualifications * Three (3) years of experience in technical and managerial roles supporting enterprise applications within large, complex organizations. * Three (3) years of experience directly supervising development teams throughout the analysis, planning, development, implementation, and ongoing support of technical solutions. * Three (3) years of experience delivering high-quality support to IT customers. * Demonstrated proficiency in leading teams using Agile methodologies. * Strong proficiency in System Development Life Cycle (SDLC) processes and best practices. * Proven ability to manage multi-million-dollar budgets and oversee large-scale project implementations. * Valid Class "C" Texas Drivers License. Special Instructions * A current resume must be attached to your application. Applicant Information * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. * Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. * If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities * Knowledge of system environments. * Knowledge of core managerial functions such as budgeting, procurement, personnel management, and finance. * Knowledge of current information technology management theories and practices. * Knowledge of management and supervisory principles and techniques. * Knowledge of current organizational hardware and software capabilities. * Knowledge of methods and techniques involved in the completion of information system planning including security administration, operational capacity planning, and cost benefit analysis of alternative technologies. * Knowledge of quality principles and tools, especially root cause analysis and problem solving. * Skill in effectively planning, organizing, controlling and supervising the work of subordinates. * Skill in establishing and communicating clear expectations regarding work performance for both the individual and/or team. * Skill in a variety of communication methods to present complex issues to diverse audiences. * Skill in creating an environment for improving customer satisfaction and promotes an atmosphere that establishes customer satisfaction as a key value in the organization. * Skill in utilizing a personal computer and utilizing associated software programs. * Ability to operate a computer keyboard and other basic office equipment. * Ability to learn and adapt to the ongoing changes of the City culture. * Ability to clearly communicate goals and priorities of the organization as they relates to technical issues. * Ability to demonstrate a solid understanding of the current knowledge exchange and technology interface issues (including e-business aspects) between own and closely related units of the organization. * Ability to demonstrate a solid understanding of project management tools; plan development, metrics, cost and effort estimation, schedule development, risk analysis, monitoring of production and compliance, project progress tracking. * Ability to demonstrate a solid understanding of business and technical problem solving skills. * Ability to influence other employees to work together to support the mission and goals of the City of San Antonio. * Ability to establish and maintain effective working relationships with City staff and the general public. * Ability to successfully launch and deliver a single IT project. * Ability to communicate clearly and effectively. Work Complexity and Examples * Manages small teams of individuals in IT.

We are seeking an IT Operations Senior Systems Analyst for the IT Operations Department. In this role, you will oversee the administration of Credit Human's core systems and data center infrastructure to ensure continuous operations, reliable daily and nightly job processing, and high system availability. You'll serve as the subject matter expert for physical and virtual server integration, supporting AIX, Linux, and Windows environments. You will coordinate outsourced resources, support disaster recovery and business continuity efforts, and analyze new business requirements for setup, configuration, coding, and testing within automation, WLA, and RPA platforms. This position also includes Tier III responsibilities and close collaboration with the IT Core Operations Manager. If you have information technology and analyst experience you should apply right away! Highlights: Lead integration and administration of AIX, Linux, and Windows servers supporting mission‑critical core systems Drive performance optimization and ensure peak efficiency across core system transactions and data center operations Shape automation initiatives by configuring and testing WLA & RPA solutions based on new business requirements Strengthen infrastructure resilience through disaster recovery planning, failover execution, and root‑cause analysis of issues Improve quality and efficiency by evaluating processes, documenting procedures, and implementing continuous infrastructure enhancements Experience: Required Experience with virtual environment technologies Experience in provision, configuration, and maintenance of servers Experience or familiarity with batch job scheduling and business process automation Preferred Experience with Episys Jack Henry software applications Experience with AIX, Windows and Linux Operating Systems Education: Required High School Diploma or equivalent Preferred Bachelor's Degree in Information Technology or related field Licenses & Certifications: Preferred ITIL 4 Foundation Skills & Knowledge: Required Strong analytical, troubleshooting skills, organizational skills, problem solving abilities to support complex environment Ability to adapt quickly to new technologies and changing business requirements Strong interpersonal, analytical, written and verbal communication skills Strong customer service skills Attention to detail Ability to identify and define business and technical requirements Power-Shell skills and VBScript skills Understanding of Active Directory Basic programming skills Database Administration skills Preferred DBA expertise Project Management Experience WLA & RPA Experience Schedule: Monday-Friday, 8:30 am-5:30 pm Salary Range: $82,117.10 to $90,449.45 Level of Work: 2B Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers. Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

This position will be responsible for maintaining, troubleshooting, and optimizing our IT infrastructure, as well as providing technical assistance to end users. RESPONSIBILITIES Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and network devices. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure the stability and security of our IT environment. Troubleshoot and resolve hardware, software, and network issues, either independently or by collaborating with the appropriate teams or vendors. Provide technical support and guidance to end users, both in person and remotely, ensuring timely resolution of their IT-related inquiries and problems. Manage user accounts, permissions, and access rights across various systems and applications. Assist in the evaluation, selection, and implementation of new technologies and software solutions to improve efficiency and productivity. Develop and maintain documentation, including user manuals, standard operating procedures, and knowledge base articles. Conduct training sessions to educate users on IT best practices and promote proper use of technology resources. Stay up to date with emerging technologies and industry trends, and make recommendations for their integration into our IT infrastructure. Ability to diagnose and resolve hardware and software issues and provide technical support to end users. Must adhere to all Metromont and OSHA safety rules and regulations. Housekeeping as necessary to maintain work area, tools, and equipment in a clean and orderly manner. SCOPE OF AUTHORITY This position has no supervisory responsibilities Works independently with little supervision Reports to the Director of IT CHARACTERISTICS (Knowledge, Skills, and Abilities) Excellent problem solving and analytical skills Attention to detail and accuracy Customer-focused Clear and effective written and verbal communication skills Strong organizational and prioritization abilities Self-motivated Willingness to learn new skills Able to maintain confidentiality of company and associate information Able to adapt to changes in work schedules, tasks, or processes Values and demonstrates safe working behaviors Must be bi-lingual (English and Spanish) EDUCATION AND TECHNOLOGY Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) Proven experience as an IT Generalist or similar role, with a broad understanding of IT systems, hardware, software, and networks Strong knowledge of Windows and mac OS operating systems, as well as Microsoft Office Suite and other common software applications Familiarity with networking concepts and protocols, such as TCP/IP, DNS, DHCP, and VPN Experience with Active Directory, Group Policy, and user management in a Windows environment Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) preferred Experience with virtualization technologies, such as VMware or Hyper-V preferred Familiarity with cloud computing platforms, such as Microsoft Azure or Amazon Web Services (AWS) preferred Knowledge of IT security best practices and experience implementing security measures preferred WORK ENVIRONMENT / SCHEDULE Typical schedule is Monday-Friday, 8 AM-5 PM Some projects and support may require after-hours and/or weekend work Typically works inside an office environment Some work in the plant may be required PERSONAL PROTECTION EQUIPMENT (PPE) Steel-toed shoes Safety Glasses High-visibility Vest Ear Plugs Hard Hat PPE is required when working in the plant. PHYSICAL REQUIREMENTS This is an office position which requires sitting, standing, and walking. Must be able to lift to 50 lbs. Disclaimer: This job description is not intended to be all-inclusive. Other duties as assigned may be required. All associates are expected to conduct themselves in a manner that is consistent with Metromont's core values and to actively participate in all company safety, training, and observation programs.