Manager Technical Support, Neurology
Information technology manager job in Irvine, CA
The Manager of Technical Support, Neurology plays a critical role in satisfying both department and customer technical needs and develops short- & long-term technical service strategies to meet those requirements. This individual manages and improves the technical service function, activities and processes. Key success factors include having experience in medical technical service and demonstrating strong leadership to drive team performance and deliver exceptional customer satisfaction.
The role combines deep technical expertise with strong customer relationship skills and focuses on driving successful service outcomes aligned with business goals.
Essential Functions and Main Duties:
Plans, organizes and controls resources to meet productivity requirements.
Liaises with sales support, customer support, repair center, warehousing and quality assurance to ensure prompt shipment of products.
Reviews current work practices to identify areas in which quality or productivity could be improved.
Ensures all quality and standard operating procedures are being followed.
Responsible for maintaining legible and accurate records including quality and assembly and other procedures to comply with regulatory requirements; Quality Systems Regulations and Standard Operating Procedures.
Provides leadership, support and direction to direct reports in accordance with the service business unit's strategic imperatives. Including but not limited to writing performance evaluations of direct reports and hiring and developing staff. Supervises staff to ensure company safety procedures, policies and administrative procedures are implemented and followed.
Encourages an environment based on teamwork and continuous improvement.
Maintains health and safety standards for the workplace and individuals.
Select, manage, develop, and hold accountable team members to meet department deliverables and responsibilities. Complete company people management requirements. Exhibit manager competencies.
Adheres to all company policies, procedures, and business ethics codes.
Duties may be modified or assigned at any time based on business need.
Qualifications
Education / Certification / Experience Required:
Bachelor's degree in biomedical, clinical, electrical engineering, computer science or related discipline; relevant education and experience accepted in lieu of degree.
Certified in EEG, IOM, EP/EMG or PSG preferred.
5+ years of related experience in medical technical service.
2+ years of people management experience, including driving results through others, leading teams or projects, and providing training.
Related experience in the medical device industry or other related industries.
Level and compensation depend on location, experience, education and skills.
Competencies Required:
Familiarity with FDA Medical Device Reporting regulations preferred.
The ability to work effectively under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
Strong people skills for coaching and feedback
Presentation skills
Ability to understand implications of work and make recommendations for solutions.
Ability to define project scope, statement of work, work breakdown schedule, sub-tasks, and required resources on new Technical Support department projects.
Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English.
Able to work effectively both independently and in a collaborative team environment.
Compensation
The anticipated range for this position is $78,000 - $120,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.
Perks and Benefits
Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America
Working Conditions
Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday-Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company's discretion.
Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 25 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision. More specific details may be provided as needed or requested. Reasonable accommodation may be requested by contacting Human Resources.
Travel: Approximately 5%
Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including COVID), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.
Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.
Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at **********************************.
Director of Applications
Information technology manager job in Fontana, CA
Director of Estimating - Manufacturing & Power Systems
Travel: ~25-30% domestic & international
Compensation: $170,000-$210,000 base + ~15% bonus | Unlimited PTO | Relocation available
Relocation assistance packages provided for qualified candidates
Overview
We are seeking a Director of Estimating to lead and elevate the estimating function for a growing manufacturer of custom power distribution and protection systems. This new position offers an opportunity to refine how projects are scoped, priced, and executed-ensuring accurate, competitive, and profitable bids from the start.
Working closely with the General Manager, this leader will own the estimating strategy across multiple product lines and markets, including utilities and data center infrastructure. The Director will play a hands-on role in improving tools, processes, and team alignment, and will serve as an advocate for the estimating department at the leadership table.
About the Role
The Director of Estimating will oversee a well-established but evolving department consisting of estimators, applications engineers, and project coordinators, with one direct report (Estimating Manager). The goal: to strengthen bid accuracy, shorten turnaround times, and improve margins on high-volume, custom-engineered projects ranging from $250K to $3M.
This individual should bring a mix of technical expertise, business acumen, and leadership presence-capable of bridging the gap between estimating, engineering, and operations while mentoring teams and influencing process change.
Key Responsibilities
Lead all estimating activities across multiple facilities, ensuring consistency, accuracy, and profitability.
Develop and implement improved estimating tools, templates, and processes that drive efficiency and bid success rates.
Partner closely with the GM and executive leadership to evaluate bid opportunities, assess risk, and align on pricing strategy.
Mentor and guide the Estimating Manager and team, setting clear expectations and fostering professional growth.
Strengthen collaboration across engineering, operations, and business development to support rapid, high-quality proposal delivery.
Review and approve all major estimates and terms, ensuring compliance with internal standards and market competitiveness.
Monitor market and technology trends to inform cost reduction initiatives and estimating best practices.
Engage directly with clients as needed to ensure proposal clarity, credibility, and customer confidence.
Travel periodically to other facilities (approximately one week every two months) and to client sites as needed.
Qualifications
Bachelor's degree in Engineering, Construction Management, or related technical field (preferred).
Minimum 8 years of estimating experience in manufacturing, utilities, or related industrial sectors.
Strong understanding of civil, mechanical, and electrical systems and their cost drivers.
Proven ability to lead and develop technical estimating teams.
Skilled in interpreting blueprints, electrical/mechanical drawings, and commercial bid documents.
Excellent communication, analytical, and organizational skills.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with AutoCAD or SolidWorks a plus.
IT Project Manager
Information technology manager job in Irvine, CA
GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations.
Role Description
This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA.
IT Project Manager
Salary Range: $70,000~$130,000 a year
Requirements
Bilingual in English and Korean
At least 3 years of experience in IT project management
At least 3 years of experience in software development
8 or more years of IT experience
Team player who thrives on accomplishments both individually and as a shared team effort
Strong attention to deadlines and budgetary guidelines
Excellent presentation and communication skills
Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system
Experienced in supervising and mentoring (preferred)
Physical Requirements
Normal office duties
Work may require occasional weekend and/or evening work.
Responsibilities
Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish
Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome
Report and manage costs and revenues of IT projects
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
Structure and manage integrated, multitrack performance databases
Develop and maintain partnerships with third-party resources, including vendors and researchers
Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones
Job Type & Work Schedule
Full-time, Monday to Friday
Employee Benefits
Health Insurance including medical, dental and vision
401K plan with company matching
Paid vacation and sick leave
Paid Holidays
Annual discretionary bonus
Complimentary lunch
Work Location
Irvine, CA 92602
If you are interested, please send your resume via email at **********************
Please state which position you are applying for in the subject heading.
GIT America Inc. is an Equal Opportunity Employer.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.
Senior IT Project Manager
Information technology manager job in Downey, CA
Immediate need for a talented Senior IT Project Manager. This is a 06 months contract opportunity with long-term potential and is located in Downey, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-91724
Pay Range: $56 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Partially Remote - they will need to be remote local (within 20-30 miles of Downey is ideal).
The manager is seeking a candidate to oversee the IT component of the construction project, with an emphasis on network-related responsibilities.
This role encompasses managing cabling installations, wiring, computers, phones, printers, and the associated applications.
Additionally, the candidate must possess a solid understanding of construction processes and requirements.
Understand networks, and how that works, and how it's connected.
Candidate will not be working with new hospitals. Will be doing smaller projects, like renovations, new flooring, etc.
They will have to know how to read a blueprint/floor plan.
Travelling is required locally.
This PM will be focused on one service area, so 1-2 hospitals.
PMP is not required but preferred.
Network facility services this group manages the entire project, with all the vendors, all the resources.
This person will only manage the IT portion (IT vendors, IT resources, etc.)
Key Requirements and Technology Experience:
Key Skills; Cabling, Networking, Capital Project, Lifecycle Refreshers, blueprint, floorplan
Minimum three (3) years' experience working on Capital project(s) involving the implementation of project life cycle methodologies
Minimum three (3) years' experience managing project budgets.
Bachelor's degree in business administration, Computer Science, MIS or related field.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
IT Support Technician
Information technology manager job in Chino, CA
IT Support Technician - Part-Time - Job Description
About Us:
Shin Yen Retail Property Management is a premier commercial real estate company with a diverse portfolio of shopping centers and retail properties. We are committed to excellence in property management, investment, and client service. As part of our continued growth, we are seeking a proactive and skilled IT Support technician to join our team. This role ensures the smooth operation of office technology and IT systems, supporting both operational efficiency and employee productivity.
Position Overview:
The Part-Time IT Support technician will provide technical support across our office environment, maintain IT infrastructure, and assist in implementing technology solutions. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to manage IT needs for a growing commercial real estate office in a professional and timely manner.
Key Responsibilities:
Technical Support & Troubleshooting
Provide day-to-day IT support to employees for hardware, software, and network issues, both on-site and remotely.
Install, configure, and maintain computers, printers, phones, and other office technology.
Troubleshoot and resolve issues with operating systems, applications, peripherals, and connectivity.
Assist employees in using office software, collaboration tools, and other IT systems.
Network & Systems Maintenance
Monitor and maintain local area networks (LAN), Wi-Fi, and VPN connections.
Assist in server and cloud system maintenance, including backups and security updates.
Ensure proper configuration and security of devices, user accounts, and software.
IT Administration & Documentation
Maintain accurate IT inventories and records of equipment, software licenses, and configurations.
Track support requests, resolutions, and recurring technical issues.
Prepare IT reports and recommendations for management on technology improvements and upgrades.
Cybersecurity & Compliance
Implement and monitor IT security best practices, including antivirus, firewall, and access controls.
Assist in ensuring compliance with data protection policies and regulatory requirements.
Support secure handling of sensitive company and tenant information.
Project & Vendor Support
Assist in technology-related projects, such as system upgrades or new software rollouts.
Coordinate with third-party vendors and service providers for IT support and maintenance.
Recommend and help implement technology solutions to improve office efficiency.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
2+ years of IT support or help desk experience in an office environment.
Proficiency in Windows and/or Mac operating systems, Microsoft Office Suite, and common business software.
Basic knowledge of networking, servers, and cybersecurity practices.
Excellent organizational and problem-solving skills, with attention to detail.
Strong verbal and written communication skills, capable of assisting non-technical staff.
Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco.
Experience supporting offices with 20+ employees or managing small-scale IT infrastructure.
Job Type: Part-time
Pay: $22.00-$24.00 per hour
Schedule:
Monday to Friday
No weekends
Work Location: In person
Development Project Manager
Information technology manager job in Newport Beach, CA
BCT Development is a rapidly growing ground-up multifamily development company headquartered in Newport Beach, CA. We are looking for a seasoned Development Project Manager to join our team and help scale the overall organization.
What we're looking for:
As a Project Manager, you will organize and be responsible for all aspects of the development process, beginning with conceptualization, through entitlements, and ending with successful completion of the project and turnover to asset management. This includes site feasibility to identify constructability and path to entitlements, conceptual site plan development and oversight, providing guidance and management of the site drawing package, direct client interaction for status, scope updates and schedule management.
This is an exciting opportunity for a an experienced self-starter to contribute to a rapidly growing organization. We are a very well-capitalized firm and are looking to deploy capital and scale quickly.
We offer a competitive salary and a comprehensive benefits package. If you are a results-driven leader with a passion for real estate and a desire to make a significant impact, this role is for you.
Responsibilities:
Initiate and organize the creation of the overall development concept with a specific focus on target customer(s), project identity and market positioning.
Lead the initial planning process, including direction of conceptual design and evaluation of options in the context of entitlement path and desired product type.
Direct all pre-development activities with 3rd party professionals (e.g., A&E), specifically including pre-closing design and entitlement work, resolution of due diligence issues, and satisfaction of closing contingencies (contractual and imposed by Investment Committee).
Prepare requests to the Investment Committee for capital investment and pre-development expenditures. Efficiently and clearly present (i.e., advocate and defend) key facts, strategic vision, challenges, risks, and investment considerations.
Ownership of project entitlements, including, developing entitlement approval strategy and action plan, coordinating and attending hearings through completion of all entitlement approvals, coordinating design to include entitlement required documentation, and active tracking of contractual obligations with city and related jurisdictions, including but not limited to the Development Agreement and Environmental Mitigation Measures.
Provide leadership to project team and maintain comprehensive working knowledge of construction progress.
Plan, organize, and conduct regular project team meetings to maximize likelihood of achieving schedule, budget, and quality objectives.
Prepare monthly reports, including updates regarding budget, schedule, and market conditions. Evaluate potential impacts to business plan and investment returns.
Collaborate with the Asset Management Team throughout the entire process, specifically including creation and execution of marketing/leasing plans, consultation regarding potential change orders (i.e., scope or quality changes), and other key strategic decisions related to the business plan.
Promote collaboration across multiple disciplines (i.e., asset management, construction, other developers, acquisitions, finance, etc.) to solicit valuable input; ensure that team members are well-informed. Encourage active dialogue, open debate, and a healthy exchange of ideas.
Qualifications:
Minimum of 3-5+ years of hands-on real estate experience preferably with a focus on multifamily. While the industry experience likely is not limited to the development role, the candidate should have progressive accomplishments that demonstrate increased responsibility in a variety of related functions (e.g., site acquisition, design & permitting, construction, etc.)
An undergraduate degree, preferably with an engineering, construction, real estate, architecture, or business major
Strong project management experience, including selecting, contracting, and managing consultants, design professionals and general contractors
Proficiency with Microsoft Excel as the Developer will produce, review, and analyze relatively complex project budgets and financial projections
Strong knowledge of the Southern California market and submarkets
A self-starter with a proven track record and the ability to manage large projects
Strong work ethic and attention-to-detail
Possess strong interpersonal skills
Entrepreneurial mindset
Technical Manager, Traffic/ITS
Information technology manager job in Santa Ana, CA
Michael Baker International is seeking a skilled Traffic Signal & ITS Systems Integration Specialist to join our growing team in Santa Ana, CA. This role is essential in supporting traffic signal and Intelligent Transportation System (ITS) projects across multiple jurisdictions. You'll lead efforts in system integration, troubleshooting, and upgrades for traffic signal communications and control systems, while collaborating with local agencies and Caltrans to improve regional mobility. You'll also play a key role in mentoring staff and supporting team development.
RESPONSIBILITIES
Maintain, expand, and repair traffic signal communication and control systems.
Diagnose and resolve traffic flow and system issues; recommend and implement improvements.
Design and integrate ITS components including CCTV cameras, fiber optics, wireless interconnect, and Ethernet-based systems.
Upgrade and maintain central traffic management systems.
Collaborate with city engineers, technical staff, and Caltrans on multi-jurisdictional coordination and signal timing plans.
Provide system integration, signal timing, and implementation support for regional projects such as RTSSP.
Install and integrate signal hardware/software with agency central systems.
Deliver ongoing maintenance and support for traffic signal communications and ITS infrastructure.
Supervise and mentor junior staff, providing technical guidance and training to support professional growth.
Assist in developing team capabilities through knowledge sharing, training initiatives, and process improvement.
Support project planning and resource allocation to ensure efficient and timely delivery of services
PROFESSIONAL REQUIREMENTS
7-10 years' experience with traffic signal systems and ITS technologies.
Strong troubleshooting and integration skills for complex systems.
Familiarity with Caltrans standards and multi-agency coordination.
Ability to work collaboratively with public agencies and technical teams.
Experience with regional synchronization programs (e.g., RTSSP) preferred
Hands-on expertise in upgrading central traffic management systems preferred
Knowledge of serial and Ethernet-based communication systems preferred
COMPENSATION
The salary range for this position is $120,000-$190,000. This will be dependent on the experience and expertise of the incoming candidate. This role is also eligible for a discretionary bonus based upon corporate and individual performance
BENEFITS
We offer a comprehensive benefits package including:
Medical, dental, vision insurance
401K Retirement Plan
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Life, AD&D, short-term and long-term disability
Professional and personal development
Generous paid time off
#LI-AR1 #LI-HYBRID
Auto-ApplyIT Systems Manager
Information technology manager job in Laguna Niguel, CA
Information Technology Systems Specialist
***Preferred Experience in Restaurant365 and Aloha POS System
Auto-ApplyIT Specialist III - Firewall Operations Program Manager
Information technology manager job in Irvine, CA
This recruitment is open on a continuous basis until filled and will supplement an existing eligibility list that will expire on 12/5/2025. This is a continuous recruitment and interested applicants should submit their application as soon as possible. This recruitment may close at any time without notice.
Understanding thatpeople are the foundation for success, the City of Irvine offers a workplace culture that embraces Humility, Innovation, Empathy, Passion, and Integrity. Apply your passion for public service in the City of Irvine, nationally ranked for safety, educational institutions, business enterprises, and quality of life, by joining our One Irvine team!
The City is seeking a skilled Information Technology Specialist III - Firewall Operations Program Manager to design, deploy, and manage enterprise firewalls across on-premises, cloud, and hybrid environments. The role involves developing security policies, monitoring threats, and ensuring optimal performance. The ideal candidate will have expertise in Palo Alto Networks firewalls, cloud security, and network protocols, and will collaborate with cross-functional teams to maintain a secure and high-performance firewall infrastructure.
Your Impact
* Design, deploy, and manage enterprise-grade firewalls across on-premises, cloud, and hybrid environments.
* Develop and maintain firewall rules, policies, and configurations to ensure optimal security and performance.
* Monitor firewall logs, alerts, and threat intelligence feeds to detect and respond to security incidents.
* Define and enforce security policies related to access control, segmentation, VPN, and intrusion prevention.
* Continuously review and optimize firewall policies to align with industry best practices and regulatory requirements (e.g., NIST, CIS, CJIS).
* Work with the SOC team to investigate and remediate security events involving firewall traffic.
* Participate in an On-Call rotation and may involve evening and weekend support as needed.
* Ensure firewall infrastructure maintains high availability and performance.
* Integrate firewall infrastructure maintains high availability and performance.
* Integrate firewall solutions with SIEM, SOAR, and other security tools.
* Support internal and external security audits by providing documentation and reports.
* Work closely with infrastructure and application teams to ensure secure connectivity and application security.
* Stay updated on the latest firewall technologies, AI technologies, zero-trust network architectures, and evolving cyber threats.
* Find additional information in the Information Technology Specialist IIIjob description.
Minimum Qualifications
* Bachelor's degree in Computer Science or closely related field.
* Six (6) years of information technology experience, with two (2) of those years performing highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more functional area or in a closely related or emerging information technology field.
* Any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Best Fit
* Expert knowledge of Palo Alto Networks firewalls, including Panorama, Prisma Access, GlobalProtect VPN, and Threat Prevention.
* Strong understanding of firewall rule management, security zones, NAT, and application-layer filtering.
* In-depth knowledge of network protocols (TCP/IP, BGP, OSPF, DNS, DHCP, IPSec, SSL/TLS).
* Knowledge of cloud-based firewall security, including Palo Alto Prisma Access, AWS/Azure firewalls, and hybrid cloud environments.
* Strong analytical and problem-solving skills to assess firewall risks and implement effective solutions.
* Ability to collaborate with cross-functional teams, including network engineers, security analysts, cloud architects, and application engineers.
* Excellent verbal and communication skills for documenting firewall policies, writing reports, and presenting security recommendations.
* Oversee security projects from initiation to closure, ensuring alignment with organizational goals, risk management strategies, and compliance requirements.
* Supervisory experience is preferred to effectively manage and support team members.
Your Team
The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day.
Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS).
The Process
The selection process will include an examination and conduct a background investigation prior to appointment which includes aPublic Safety Polygraph exam. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.
Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
IT Support Manager
Information technology manager job in Irvine, CA
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) Provide IT support for large numbers of remote employees throughout US Seek 3rd Party IT Support Vendors for remote locations Manage IT Budget Recruit, train and support help desk representatives and technicians Manage the help desk team and evaluate performance Establish best practices through the entire technical support process and set customer service standards Ensure customer service is timely and accurate Contribute to improving customer support by actively responding to queries and handling complaints Follow up with customers to identify areas of improvement Develop daily, weekly, and monthly reports on help desk team's productivity Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Provide customer feedback to the appropriate internal teams like product developers Create project plans to support longer-term projects Work with the Vietnam IT team to understand and roll out Global IT initiatives Look for ways to improve the existing process Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software " />
Email Opening Apply Now Title
IT Support Manager
Category Information Technology Number of Openings 1 Location Irvine Head Office Full-Time/Part-Time -unspecified- Exempt/Non-Exempt Exempt Description
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations.
RESPONSIBILITIES & KEY ACTIVITIES:
* Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts)
* Provide IT support for large numbers of remote employees throughout US
* Seek 3rd Party IT Support Vendors for remote locations
* Manage IT Budget
* Recruit, train and support help desk representatives and technicians
* Manage the help desk team and evaluate performance
* Establish best practices through the entire technical support process and set customer service standards
* Ensure customer service is timely and accurate
* Contribute to improving customer support by actively responding to queries and handling complaints
* Follow up with customers to identify areas of improvement
* Develop daily, weekly, and monthly reports on help desk team's productivity
* Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations
* Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved
* Provide customer feedback to the appropriate internal teams like product developers
* Create project plans to support longer-term projects
* Work with the Vietnam IT team to understand and roll out Global IT initiatives
* Look for ways to improve the existing process
* Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software
Position Requirements
MINIMUM REQUIREMENTS:
* Bachelor's degree or equivalent experience in a related field
* Minimum 5+ years of experience in IT Support
* Experience in a start-up environment is a plus
* Strong communication skills, including the ability to be influential and persuasive with stakeholders
* Ability to effectively manage, develop, and train the service desk team
* Ability to travel in the future to conduct review or setup of IT systems in various locations in US
* Must be able to lift 30-50lbs if required
* Salesforce, SAP, Cloud-based (Google, AWS, MS Azure) experience is a plus
* Enterprise IT Support experience is a plus
* Ability to work with teams in various time zones
* Vietnamese as a secondary language is a plus
* Working knowledge of creating project plans in either Excel or MS Project
Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
Open Date 10/23/2025 Req Number INF-25-00001 About the Organization Welcome to the Future of Mobility.
VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.
Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.
We welcome you to join the charge.
Starting at Salary Range $100,000 - $120,000 EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
This position is currently accepting applications.
Apply Now
Information Technology Professional
Information technology manager job in Buena Park, CA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Senior Manager, Quality Systems (ONSITE)
Information technology manager job in Rancho Cucamonga, CA
About New World Medical
Founded in 1990, New World Medical is a mission-driven company focused on preserving and enhancing vision through innovative ophthalmic surgical devices, including the Ahmed Glaucoma Valve and Kahook Dual Blade. We partner closely with eye care professionals to deliver tools that improve clinical outcomes and patient care. Guided by our core values - Gratitude, Collaboration, and Impact, we strive to make a meaningful impact in eye health worldwide. In support of our global mission, we proudly donate surgical equipment to charitable organizations to expand access to quality eye care.
Benefits starting Day One:
Medical, Dental, and Vision Insurance
401(k) with Profit Share
Bonus Opportunities
Flexible Work Schedules
Free Onsite Daily Lunches to foster team connection
Career Development Program
Tuition Assistance (after 1 year of service)
Cell Phone & Home Office Stipends
Wellness & Employee Assistance Programs
Company Events & Recognition
And more!
Be part of something meaningfuljoin the team at New World Medical.
JOB SUMMARY:
The Senior Manager, Quality Systems is a strategic and operational leader responsible for the oversight, development, and continuous improvement of New World Medicals Quality Management System (QMS). This role ensures compliance with global regulatory standards while driving enterprise-wide quality initiatives. As a key member of the QA/RA leadership team, the Senior Manager collaborates with executive leadership to align quality strategies with business objectives, enhance organizational readiness, and foster a culture of compliance, accountability, and innovation. The role also serves as a visible champion for quality excellence across the organization, influencing long-term planning, policy development, and digital transformation of quality systems.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Lead and manage core QMS programs, including full ownership of the Corrective and Preventive Action (CAPA) system, ensuring timely investigation, resolution, and closure of quality issues.
Oversee the Document Control system, ensuring accurate, compliant, and efficient management of controlled documents, records, and change control processes.
Maintain and enhance the Training Management System, ensuring training compliance across departments and alignment with regulatory and procedural requirements.
Lead the selection, validation, and implementation of QMS software solutions, ensuring systems meet business needs, regulatory requirements, and scalability goals.
Monitor and interpret evolving regulatory standards and industry guidelines (e.g., FDA QSR, ISO 13485, ISO 14971, MDR), and proactively implement updates to the QMS to ensure continued compliance.
Serve as a key advisor to executive leadership on quality system performance, risk mitigation strategies, and regulatory trends.
Drive audit readiness and lead internal and external audits, contributing to successful inspections with zero major findings.
Champion enterprise-wide continuous improvement initiatives that enhance system efficiency, reduce CAPA cycle time, and improve training completion rates.
Lead cross-functional collaboration with Manufacturing, R&D, Regulatory Affairs, and IT to ensure quality system integration, scalability, and sustainability.
Direct and support root cause investigations and corrective/preventive actions, achieving measurable reductions in recurring quality issues.
Provide leadership, coaching, and development to direct reports, improving team engagement, capability, and performance outcomes.
Represent the Quality function in strategic planning sessions, regulatory inspections, and executive-level forums.
Influence policy development, long-term quality planning, and organizational decision-making to support business growth and regulatory compliance.
KNOWLEDGE, SKILLS AND ABILITIES:
Expert-level understanding of quality system principles and global regulatory frameworks in the medical device industry.
Proven ability to lead and develop high-performing teams and influence cross-functional and executive stakeholders.
Strong strategic thinking, organizational, and communication skills.
Advanced analytical and problem-solving capabilities with a focus on data-driven decision-making.
High level of integrity and discretion in managing confidential and sensitive information.
Effective stakeholder engagement and customer interface skills.
Experience with QMS software platforms and validation methodologies (e.g., GAMP 5, 21 CFR Part 11 compliance).
EDUCATION AND EXPERIENCE:
Bachelors degree in a scientific or engineering discipline required; Masters degree preferred.
Minimum of 10 years of experience in Quality Assurance or Regulatory Affairs within a regulated industry, preferably medical devices.
Minimum of 5 years in a leadership role managing quality systems and teams.
Demonstrated experience presenting to executive leadership and contributing to strategic planning.
Experience leading QMS software implementation and validation projects.
Preferred certifications: ASQ (CQA, CQE, or similar), PMP, or equivalent.
PHYSICAL REQUIREMENTS:
Must be able to remain in a stationary position at least 50% of the time.
Occasionally move about inside the office and travel to and from office buildings to access file cabinets, employee offices, office machinery, etc. This may include, but is not limited to, bending and walking.
Must be able to operate a computer and other office productivity machinery, such as a computer printer, computer keyboard, calculator, etc.
Ability to listen and speak with employees and vendors. Must be able to exchange accurate information in these situations.
Occasionally lift up to 25 pounds and transport to other offices. This may be performed with reasonable accommodation.
View and type on computer screens for long periods of time.
This description reflects managements assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
Compensation details: 172000-196000 Yearly Salary
PIbf7a5068d72f-31181-38996546
IT Administrator (Riverside, California)
Information technology manager job in Riverside, CA
Founded in 2011, Fullscript started by solving one problem: helping practitioners access and prescribe the products they trust to deliver integrative care. What began as a simple solution has evolved into a health intelligence platform that powers every part of care.
Today, 125,000 practitioners rely on Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. They support over 10 million patients who use Fullscript to stay connected to their care plans, making it easier to stay engaged and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and strengthen the connection between practitioner and patient. When everything practitioners need is in one place, they can focus on what matters most:
helping people get better.
🎟️ This is your invitation. Bring your ideas. Bring your grit. Bring your care for people. Join us and shape the future of care.
About the Role:
We're looking for a motivated and detail-oriented IT Administrator to join our IT team. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment. Working on site in our California Distribution Center, you'll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives.
What you'll do:
Monitor support channels and take ownership of user issues through to resolution, escalating as needed.
Work on site in our California DC - providing technical support to our users, and warehouse equipment.
Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.).
Accurately log tickets and maintain clear documentation.
Assist with onsite IT support.
Support provisioning and deprovisioning of users and devices.
Report or escalate integration issues appropriately.
Support physical site improvements (e.g. equipment installs/removals).
Configure systems and follow IT processes and standards.
Participate in departmental projects under guidance.
What you bring to the table:
Basic understanding of computer systems, networks, and common enterprise software.
Ability to follow documented processes and complete defined tasks independently.
Eagerness to learn and accept feedback constructively.
Clear written and verbal communication skills.
Ability to manage time, prioritize tasks, and ask for help when needed.
Comfortable sharing knowledge in team channels like Slack, documentation, or in meetings.
Bonus if you have:
Experience with helpdesk or ticketing systems (e.g. Zendesk, Jira, ServiceNow).
Familiarity with Mac and Windows operating systems.
Experience working with SaaS tools or enterprise environments.
Familiarity with networking, Network + certification.
What we can offer you:
Generous PTO and competitive pay.
Fullscript's RRSP match program for financial health.
Flexible benefits package and workplace wellness program.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.
Why Fullscript
Great work happens when people feel supported, trusted, and inspired. You'll join a team that:
⬦ Values innovation. We stay curious and keep finding smarter ways to make care better.⬦ Supports growth. We learn together and take on new challenges that drive impact.⬦ Puts people first. We win as a team and leave egos at the door.
📌 Apply now. Let's build the future of healthcare together.
A Few Things to Know
We're grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive, we're not able to review or respond to individual inquiries about open roles via email, LinkedIn, or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email accommodations@fullscript.com for support.
All employment offers are contingent upon the successful completion of background checks, conducted in compliance with applicable federal, state, and provincial laws.
We also use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.
Learn More About Fullscript
🌐 ******************* @fullscript HQ on instagram📺 Let's make healthcare whole
Auto-ApplyIT Administrator
Information technology manager job in Ontario, CA
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
At Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
Flipp's IT team manages the technology service delivery and systems that support business operations, ensuring reliability, security, and scalability to meet organizational needs.
The IT Administrator is the first point of contact for all IT support requests. For low to medium-complexity issues, you will solve them independently and for those that are beyond their capabilities, will work with other team members (or the Director/Manager) to resolve them. Additionally, the IT Administrator leads the implementation of IT projects and other operational activities, as assigned.
Please note: this is a hybrid role where you will be required to come into the office for a minimum of 3 days per week.
What you'll get the opportunity to do:
* Resolve all low-to-medium complexity IT support requests sent by team members; complex IT support requests would be handled by the manager/director or handled by the analyst under the guidance of the manager/director. These requests include, among other things, troubleshooting requests, access privileges requests, IT assets upgrade requests, new laptop/mobile requests and other technical support requests, assisting vendors where required, .
* Lead implementation of low-to-medium complexity IT projects and assist in the implementation of complex IT projects planned as part of IT initiatives.
* Perform other duties in relation to the IT program as assigned by the manager/director, such as following processes as defined by the manager/director to uphold the operational excellence as set out by the manager/director and maintaining IT assets inventory.
What you'll bring to the team:
* 1-3 years as a help desk technician or other technical customer application/ Hardware support role, inclusive of troubleshooting environments with both PC/Mac and iOS/Android, Vmware Workforce1, Microsoft Office Suite, Google Workspace suite, network - wired & Wifi / printer / laptop / Audio Video setup and configuration, User account administration, technical documentation creation, Imaging and asset management.
* A+
* HDI-CSR
* Network + / CCNA
Our promise to each other:
What we bring:
* An inclusive, collaborative environment where your voice matters
* A remote first environment
* The tools and opportunities you need to grown and develop
* Every opportunity to own your success
What you bring:
* Your authentic self, everyday
* Your best work, from anywhere
* An appetite for learning, curiosity, and a growth mindset
* Motivation, initiative and the mind of an entrepreneur
Here's how to apply:
If you're interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you're prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
A member of our recruitment team will respond to you in the coming weeks.
Auto-ApplyIT Service Desk Ticketing System Administrator (Onsite: Artesia, NM. - REF1883T)
Information technology manager job in Artesia, CA
The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations.
Primary Responsibilities
* Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows.
* Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations.
* Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity.
* Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management.
* Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements.
* Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms.
* Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies.
* Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions.
* Coordinate upgrades, patches, and version migrations with minimal disruption to operations.
* Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures.
* Provide user support and training for Service Desk staff and system stakeholders.
IT Systems Administrator
Information technology manager job in Anaheim, CA
Job Description
Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments
Key Tasks and Responsibilities (What you will be doing!)
Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking
Installation and configuration of medium sized hybrid networks
Administration and maintenance of firewalls
Installation and configuration of Windows and Linux servers, often in virtual environments
Administration of analogous functions in cloud environments
Administration and maintenance of servers and common applications
Perform system backups and restorations, assist in the assurance of backup integrity
Schedule and coordinate system maintenance & upgrades
Provide technical support via telephone, chat, email support or tickets.
Installation and configuration of JAVA web application from customer environment
Qualities you must possess
Enthusiasm for installing and maintaining IT environments.
Continuous adherence to the highest level of ethical standards and all Company policies and procedures.
Ability to understand complex requirements
Attention to detail with good verbal and written communication
Preferred Skills and Experience
BS in Computer Science/Engineering from an accredited College/University
Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11
Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers
Working experience in day-to-day operations of LANs, WANs and VPNs
Working knowledge of Dell Server, Sonicwall, and Dell Switches
Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration
Working experience in Amazon AWS and Microsoft Azure
Working experience in Linux Servers with Dockers - Ubuntu and CentOS
Working knowledge of Jboss and Wildfly
Knowledge of working in Linux and MS Windows environments
Ability to work independently and in a team environment, using good judgment and initiative
Excellent written/verbal communication skills, time management and analytical skills
Ability to multi-task and switch tasks frequently throughout the day is a must
Additional Desired Skills and Experience
Public Safety domain and technology experience
iOS, Android Mobile deployments
NOSQL experience (e.g., MariaDB)
Oracle and SQL database script writing
Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium).
cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO.
cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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ZXQvFskJuU
Manager, Payor Contracting & Network Development
Information technology manager job in Laguna Hills, CA
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
AmeriPharmas Benefits
Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and team-building events
Casual Fridays
Job Summary
The Manager, Payor Contracting & Network Development is responsible for effectively managing strategic payer relationships and ensuring the successful negotiation and execution of contracts. This role serves as the primary liaison between AmeriPharma and its payers, focusing on establishing genuine, long-term, community-oriented partnerships. The manager will oversee optimization the development, negotiation, and compliance of payer contracts, while strategically assessing opportunities to improve financial performance, operational efficiency, and contract terms. The manager will ensure alignment with AmeriPharma's contracting standards while proactively identifying opportunities for relationship enhancement and contract optimization. A deep understanding of the specialty pharmacy, infusion therapy, and healthcare contracting landscape will be essential for success in this role.
Duties and Responsibilities
Develop sincere business relationships with payers, advocate for mutual interests and ensure theorganizations best interests are advanced.
Engage strategically with payers to foster associations that advance AmeriPharma's community commitments.
Lead the drafting, negotiation, and execution of payer contracts to ensure favorable and equitable terms for AmeriPharma.
Monitor financial performance across payer contracts, ensuring compliance, maintaining fairness and consistency across all payer agreements, and identifying areas for improvement or adjustment.
Oversee the payer relation team to implement and maintain payer contracts, ensuring cross-functionalalignment and execution.
Maintains organizational documents for educating appropriate subsidiaries on managed care contracts,including but not limited to contract databases and matrixes.
Facilitates problem solving of escalated contractual, payer policy and operational issues through collaboration with managed care organizations and internal stakeholders.
Collaborate with practices to develop effective payer contracting strategies that optimize network accessand reimbursement.
Guide practices through contract negotiations, providing support and expertise to achieve beneficial outcomes.
Coordinate with various internal teams to assess the impacts of payer contracts on different divisions.
Manage contract-related challenges and opportunities within assigned areas.
Serve as a subject matter expert on pharmacy and medical contracting including but not limited to managed care; specialty, long-term care, and home infusion networks; Pharmacy Service Administration Organizations (PSAOs); Pharmacy Benefit Management (PBMs) and other relations.
Ensure that contracts meet all regulatory requirements and incorporate effective strategies for dealing withpayer-specific policies.
Contribute to the strategic direction of payer contracting, ensuring contracts align with company goals andmarket demands.
Stay informed on industry trends, regulatory changes, and payer-specific policies that could affect contractperformance, and enhance awareness within theorganizations business models.
Communicate policies and procedures clearly to payers, addressing inquiries confidently to ensure clarityand efficiency.
Stay informed on healthcare market trends, proposing strategic adjustments to contracts to enhance AmeriPharma's market position.
Analyze financial data to inform decision-making and contribute to leadership discussions.
Ensure the accurate creation and documentation of all payer contracts, synthesizingcomplex information into clear and concise contract terms.
Present complex contract terms and performance data in a professional and understandable manner to internal stakeholders.
Oversee contract performance and compliance through detailed reporting and regular evaluations.
Demonstrate knowledge of payment methodologies for commercial and government payers, aligningdepartmental processes accordingly.
Lead and oversee payer contracting projects and coordination efforts within the organization for new contract opportunities, risks, and challenges, ensuring goals are met and the organizations objectives are supported.
Maintain a working knowledge of government healthcare plans and advocate for effective contracts withinthose frameworks.
Understand commercial insurance models, incorporating insights into contract negotiations to ensureeffectiveness.
Represent AmeriPharma with confidence and enthusiasm, establishing credibility in all payer discussions.
Required Qualifications
Possess a deep understanding of both government programs (Medicare, Medicaid, TriCare) and commercialinsurance models to inform payer contract terms.
Ability to manage large volumes of complex contracts and projects while adhering to deadlines.
Familiarity with claims adjudication and resolving non-compliance issues.
Proficiency in word processing, spreadsheets, databases, and scheduling applications.
Exceptional verbal communication skills for presenting complex topics clearly.
Experience in synthesizing extensive data into concise summaries.
Willingness to travel for negotiations and relationship-building activities.
Education and Experience Requirements
Bachelors Degree from an accredited institution or equivalent experience.
6+ years of experience in pharmacy contracting, pharmacy quality improvement, and/or pharmacy regulatoryand payer compliance.
5+ years of professional experience in contract management or payer relations role, particularly within thehealthcare space (specialty pharmacy and/or infusion therapy preferred).
3+ years of experience in writing, negotiating, and managing healthcare payer contracts.
Proven experience in managing relationships and negotiating with health plans, PBMs, and other payerorganizations.
Required Skills
Skilled in developing and implementing performance improvement plans to enhance team efficiency and
productivity.
In-depth knowledge of pharmacy systems, workflows, and claims adjudication, with expertise in claim
rejections and resolutions.
Strong ability to manage customer expectations, resolve service-related issues, and foster positive relationshipswith clients.
Proficient in Microsoft Office and communication platforms, with excellent verbal and written communication skills to facilitate clear information exchange.
Demonstrated ability to interpret and apply industry guidelines, ensuring compliance, accuracy, and risk management.
Expertise in fostering effective working relationships with payers, staff, and coworkers to enhance collaboration and team morale.
Strong analytical, problem-solving, and decision-making skills, with a focus on achieving measurable outcomes.
Focused on continuous quality improvement, actively reviewing and self-monitoring work for optimal results.
Maintains confidentiality and works independently, demonstrating strong prioritization, time management, anddelegation skills.
Excellent interpersonal skills, with a track record of providing exceptional customer service and displaying keen organizational and attention-to-detail abilities.
Ability to manage multiple tasks, delegate appropriately, and thrive in high-pressure environments, balancing workload across team members while ensuring quality delivery.
Pay Range: $130,000-$170,000 Annually, DOE
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
Physical Requirements
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be anexhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and otherduties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.
Delivery Network Manager
Information technology manager job in Ontario, CA
Job DescriptionAbout SwiftX
SwiftX is dedicated to providing high-quality, local U.S. courier services and building the next generation e-commerce logistics network in North America.
Our leadership team comes from leading Chinese tech companies and global international logistics firms, bringing together exceptional expertise and management experience.
Position Overview
The Delivery Network Management Supervisor will oversee the onboarding, contract management, and performance optimization of our DSP network across the U.S. This role is critical in ensuring operational excellence, cost efficiency, and risk mitigation while supporting the company's growth and scalability.
Key Responsibilities
DSP Network Management
Lead DSP onboarding, contract negotiation, and exit management.
Establish and maintain strong relationships with DSP partners.
Ensure compliance with company policies, pricing, and performance standards.
Pricing & Policy Management
Manage DSP pricing structures, cost approvals, and audit mechanisms.
Develop and optimize network-wide policies to improve delivery efficiency and cost-effectiveness.
Risk Management & Compliance
Identify and mitigate operational and financial risks within the delivery network.
Implement contract compliance reviews and performance risk assessments.
Enforce safety, service quality, and regulatory compliance standards.
Performance Optimization
Analyze DSP performance metrics to ensure service-level excellence.
Implement continuous improvement strategies for route optimization, cost reduction, and capacity management.
Collaborate with operations and strategy teams to scale network efficiency.
Requirements
Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field.
3-5 years of experience in last mile delivery company.
Strong knowledge of DSP (Delivery Service Provider) contract management, vendor negotiations, and risk controls.
Analytical mindset with strong problem-solving and financial analysis skills.
Excellent communication and relationship management abilities.
Experience with DSP or 3PL network management preferred.
Why Join SwiftX
Be part of a dynamic and rapidly growing logistics company shaping the future of last-mile delivery.
Competitive compensation and benefits package.
Career development opportunities in a high-impact, fast-paced environment.
Benefits
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K
· Medical insurance, Dental and Vision Insurance, STD/LTD
Delivery Network Manager
Information technology manager job in Ontario, CA
SwiftX is dedicated to providing high-quality, local U.S. courier services and building the next generation e-commerce logistics network in North America.
Our leadership team comes from leading Chinese tech companies and global international logistics firms, bringing together exceptional expertise and management experience.
Position Overview
The Delivery Network Management Supervisor will oversee the onboarding, contract management, and performance optimization of our DSP network across the U.S. This role is critical in ensuring operational excellence, cost efficiency, and risk mitigation while supporting the company's growth and scalability.
Key Responsibilities
DSP Network Management
Lead DSP onboarding, contract negotiation, and exit management.
Establish and maintain strong relationships with DSP partners.
Ensure compliance with company policies, pricing, and performance standards.
Pricing & Policy Management
Manage DSP pricing structures, cost approvals, and audit mechanisms.
Develop and optimize network-wide policies to improve delivery efficiency and cost-effectiveness.
Risk Management & Compliance
Identify and mitigate operational and financial risks within the delivery network.
Implement contract compliance reviews and performance risk assessments.
Enforce safety, service quality, and regulatory compliance standards.
Performance Optimization
Analyze DSP performance metrics to ensure service-level excellence.
Implement continuous improvement strategies for route optimization, cost reduction, and capacity management.
Collaborate with operations and strategy teams to scale network efficiency.
Requirements
Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field.
3-5 years of experience in last mile delivery company.
Strong knowledge of DSP (Delivery Service Provider) contract management, vendor negotiations, and risk controls.
Analytical mindset with strong problem-solving and financial analysis skills.
Excellent communication and relationship management abilities.
Experience with DSP or 3PL network management preferred.
Why Join SwiftX
Be part of a dynamic and rapidly growing logistics company shaping the future of last-mile delivery.
Competitive compensation and benefits package.
Career development opportunities in a high-impact, fast-paced environment.
Benefits
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K
· Medical insurance, Dental and Vision Insurance, STD/LTD
Auto-ApplyIT Infrastructure & Security Administrator
Information technology manager job in Garden Grove, CA
Job Description
The IT Manager is responsible for overseeing the planning, implementation, and management of FEI-Zyfer's information technology systems and infrastructure. This role ensures secure, reliable, and efficient IT operations while supporting business objectives and maintaining compliance with NIST Cybersecurity Framework (NIST CSF), Cybersecurity Maturity Model Certification (CMMC/CRSS), and applicable regulatory standards.
KEY RESPONSIBILITIES
Infrastructure & Operations
Oversee installation, configuration, and maintenance of hardware, software, networks, servers, and VOIP phone systems
Maintain IT equipment inventory and ensure proper lifecycle management of assets.
Monitor and manage system performance, availability, and capacity.
Cybersecurity & Compliance
Develop, implement, and maintain IT policies, procedures, and strategies aligned with business, NIST CSF, and CMMC/CRSS requirements.
Ensure data security, privacy, and compliance with industry and defense-related cybersecurity standards.
Conduct cybersecurity risk assessments, vulnerability scans, and security audits in accordance with NIST and CMMC frameworks.
Implement technical and administrative safeguards, including access control, encryption, patch management, and incident response.
Lead efforts in business continuity, disaster recovery, and secure backup systems.
Coordinate with Quality/Compliance teams to ensure cybersecurity controls align with AS9100 and customer/DoD requirements.
Stay current on evolving regulatory requirements, threat intelligence, and best practices.
Support & Training
Lead internal helpdesk, providing end-user technical support, troubleshooting, and cybersecurity awareness training.
Collaborate with Engineering, Operations, and Compliance teams to ensure IT systems support secure manufacturing processes.
ERP & Vendor Management
Support ERP implementation, integrations, and continuous improvement.
Evaluate vendor proposals, negotiate contracts, and monitor vendor cybersecurity compliance.
Ensure third-party systems and cloud solutions adhere to NIST and CMMC standards.
JOB REQUIREMENT
The applicant MUST have the following qualifications:
Required Skills & Abilities
Strong knowledge of network infrastructure, server administration, and enterprise software.
Experience in manufacturing IT environments and ERP systems.
Proficiency with Microsoft Office, SQL, Adobe, firewall appliances (e.g., SonicWall), and VOIP systems.
Experience with cybersecurity practices, risk management, and compliance with NIST & CMMC frameworks.
Familiarity with vulnerability management tools, SIEM solutions, and incident response processes.
Excellent leadership, project management, and team-building skills.
Strong problem-solving, analytical, and communication abilities.
Ability to manage multiple priorities and adapt to rapidly changing technologies.
Education & Experience
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
5+ years of IT experience, including system administration, cybersecurity, and infrastructure management.
Experience with programming languages, operating systems, enterprise backup/recovery, virtualization, and cloud computing.
ERP implementation experience required.
Relevant cybersecurity certifications (e.g., CISSP, CISM, Security+, CMMC RP, or equivalent) preferred.
Microsoft Certified Solutions Expert (MCSE) or equivalent is a plus
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Ability to sit and work at a computer for extended periods.
Manual dexterity for frequent use of hands and fingers.
Visual acuity for reading technical documents, code, and screens.
Occasional lifting of equipment (up to 50 lbs.).
Office-based role with occasional after-hours support for cybersecurity incidents, emergencies, or maintenance.
U.S. Citizenship is required.
EOE/Disability/Veteran
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