Information technology manager jobs in Shreveport, LA - 20 jobs

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Manager, IT Software Lifecycle & Vulnerability Remediation to join our Digital Nexus Technology organization. This is a hybrid work opportunity. Responsibilities: * Manage Agile squads in the end user computing estate, coaching contributors on proper methodologies to enhance burndown and velocity * Investigate, analyze, troubleshoot, resolve, and report on operating system and application vulnerabilities to address end-of-support or end-of-life software to ensure the stability and security of the desktop environment through automated, packaged solutions * Collaborate with application owners, including planning and execution of upgrades, patches, replacements, decommissioning, including over-the-shoulder support for desktop systems when required to maintain system integrity and security * Create and maintain documentation, including operational procedures, knowledge articles, user reference guides, and project plans; perform system health checks and create test plans and cases for new applications and tool offerings, recommending and implementing enhancements where needed * Manage and enhance deployment schedules as needed; act as point of escalation for Level 3 support and major incidents, working with partners and vendors when needed to resolve complex technical issues * Work with all business, engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user experience * Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: * Minimum five years of recent experience in leading Agile squads and managing second level or higher IT engineering or operations in a medium-to-large enterprise environment * Bachelor's degree from an accredited college or university if preferred; Agile certifications are a plus * Strong knowledge of Jira, Windows 11, Mac OS, Linux, Hybrid Join, Co-management, Intune Management, Entra, Active Directory, Group Policy, Virtualization (Citirx,VMWare), Bitlocker, Office Suite (M365), Browsers (Chrome, Edge, FireFox), SharePoint, PowerBI, SQL, Visio, PowerShell, Service Now, MEM/MECM/SCCM * Solid understanding of software and vulnerability management concepts in a large enterprise * Exceptional customer service skills with the ability to work with onshore & offshore business units and interact with individuals at all levels of responsibility and authority * Strong verbal and written communication, problem solving, analytical, and independent judgment skills to support an environment driven by customer service and teamwork; ability to positively influence, mentor and be a credible source of knowledge to less experienced team members * Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: ********************************************************************** KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

IT Technician DEPARTMENT: Operations REPORTS TO: FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed Support user onboarding and offboarding, including account setup, access management, and equipment deployment Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience 1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment Skills and Abilities Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site or Remote (Venue/Location) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

IT Technician DEPARTMENT: Operations REPORTS TO: FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities * Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution * Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment * Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed * Support user onboarding and offboarding, including account setup, access management, and equipment deployment * Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience * 1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment Skills and Abilities * Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently * Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge * Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment * Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site or Remote (Venue/Location) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

CDM Smith is seeking a Geospatial Technology Leader to join our Digital Engineering Solutions team. This individual will lead the Geospatial Technology group within the Digital Engineering Solutions team, helping to drive strategic architecture, engineering and construction (AEC) initiatives through advances in GIS and mapping technologies, reality capture, remote sensing, the internet of things (IoT)/sensors, and custom solutions and workflows for AEC professionals. The Geospatial Technology group will lead the firm in best practices for these types of technologies, helping to set the CDM Smith Way for our AEC design, planning, and construction practices, while also keeping the firm ahead of the curve with new and emerging technologies in this space, including the geospatial technology elements of digital twins. This position is for a person who has demonstrated leadership capabilities, is business savvy, experienced with geospatial technologies for the AEC industry, and enjoys framing a problem, shaping and creating solutions, and helping to lead and champion implementation. As a member of the Digital Engineering Solutions team, the Geospatial Technology group will also engage in research and development and provide guidance and oversight to the AEC practices at CDM Smith, engaging in new product research, testing, and the incubation of innovative ideas that arise from around the company. The ideal candidate will have a proven record as a team leader and expert in the field of AEC geospatial technology, with a mindset of continuous learning and curiosity leading to tangible results. - Lead, monitor, supervise, and evaluate the Geospatial Technology group. This includes aligning the group to the Digital Engineering Solutions team's goals and objectives. This further includes providing guidance, instruction, training, and leadership skills to inspire the group to perform at their optimum, working efficiently together and maximizing the team's potential. - Motivate and inspire the Geospatial Technology group by creating an environment that promotes positive communication, encourages bonding of group members (both within the Geospatial Technology group and across the broader team as a whole), and demonstrates flexibility. - Display excellent interpersonal skills to build quality relationships with the team and across the organization, be goal-driven, and manage the day-to-day activities of the team efficiently. - Achieve goals that contribute to the growth of the organization. - Help to identify and prioritize business use cases. - Provide oversight and management of the various geospatial technology efforts for AEC-related needs. - Help lead vendor relationships such as Esri. Help establish relationships with other geospatial technology vendors as applicable. - Establish common standards, best practices, etc. for CDM Smith's AEC practices from a geospatial technology perspective. Work closely with CDM Smith's Information Technology team and support the IT infrastructure, cyber security, and other IT-related organizational policies. - Be a collaborative partner to our business line stakeholders by understanding the business needs, the key strategic objectives of the business line stakeholders, and what those stakeholders need to achieve their strategic objectives. Be seen by the business line stakeholders as an extension of their team. - Help drive the business strategy, working with leadership to identify and prioritize problems best suited for custom solution and workflow development. Effectively translate business challenges into advanced digital solutions and help quantify the various types of risks and rewards for solutions to be prioritized. - Manage staff, evaluate performance, mentor, and plan career paths, approve paid time off (PTO) and training, ensure human resources (HR) policies are followed and make recommendations regarding staffing decisions. - Present to both internal and external audiences as needed. - Assist the business with marketing, communications, and business development descriptions and activities from a technology perspective as needed. - Assist with internal and external website descriptions and strategic company communications campaigns as needed. - Perform other duties as required. \#LI-LP1 \#LI-REMOTE **Job Title:** Senior Manager, Geospatial Technology **Group:** COR **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. - 12 years of relevant experience with at least 4 years in a supervisory or leadership capacity. - Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 0% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Expert ability to lead teams of managers and staff. Team-oriented, positive, collaborative and reliable, actively communicating, listening, and being accountable and respectful to others. - Proven leadership capabilities with the ability to organize, plan, prioritize, and to manage time and changing priorities. - Possesses excellent written and oral communication skills and ability to interact with varying levels of staff, including senior management and vendors. Ability to communicate well with people from both technical and non-technical backgrounds. Passionate about creating clarity by using accessible language. - Expert knowledge and proven ability to plan and oversee large and highly complex geospatial technology programs and projects. Inquisitive, with a desire to ask questions and gain a deeper understanding of business issues. - Innovative and able to imagine new solutions to any problem. - Business-oriented with a solid understanding of business requirements and vernacular. - Ability to develop a deep knowledge of business units and build positive relationships, both horizontally and vertically. Passionate about helping business lines drive their success with custom digital tools. - Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams. - Advanced organizational and decision-making skills. Highly detailed or less detailed as appropriate. - Advanced ability to understand the function and capabilities of new technology trends. Curious. Stays abreast of current and upcoming technologies and tools. - Confident in challenging perceptions and biases of individuals diplomatically at every level of the organization to enact improvements. - Ability to operate in a high-energy, high-intensity, and evolving environment. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $148,637 **Pay Range Maximum:** $260,166 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Fully Remote or Hybrid Work Options may be considered for successful candidate. **Additional Pay Range Information:** The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success. You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule. * Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F. This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion. KEY RESPONSIBILITIES * Help define, manage, and assist with the supplier management governance processes and procedures. * Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development. * Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations. * Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services * Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams. * Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area. * Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust. * Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement. * Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work. * Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies. * Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment * Support businesses to adopt new technologies and drive transformation and cost savings initiatives * Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems * Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management * Ensure vendor supplier engagement where cross functional IT support and alignment is required * Ensure customer satisfaction targets for site customer feedbacks are achieved * Develop roadshow and showcase initiatives and support customer training requirements. MUST HAVE * Minimum 3 years of IT experience with increasing technical and operational responsibilities * Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services * Minimum 3 years of experience working with contracting, managed service and third parties (internal and external) * Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects. * Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users WE VALUE * Bachelor's degree in technical degree or business * Strong communication and customer service and support skills * Ability to listen and to communicate effectively in proactive manner at all levels of the organization * Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills * Ability to function in a collaborative environment with business clients * Ability to take proactive steps in managing problems * Facts oriented approach, problem-solving mentality, critical thinker * Solid understanding of infrastructure and business support related experience in Honeywell is a plus * Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences * Ability to provide clear and concise reporting * A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes * Six Sigma certified and ITIL certification is a plus US Citizen requirement: Must be a US Citizen due to contractual requirements. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.

As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success. You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F. This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion. MUST HAVE Minimum 3 years of IT experience with increasing technical and operational responsibilities Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services Minimum 3 years of experience working with contracting, managed service and third parties (internal and external) Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects. Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users WE VALUE Bachelor's degree in technical degree or business Strong communication and customer service and support skills Ability to listen and to communicate effectively in proactive manner at all levels of the organization Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills Ability to function in a collaborative environment with business clients Ability to take proactive steps in managing problems Facts oriented approach, problem-solving mentality, critical thinker Solid understanding of infrastructure and business support related experience in Honeywell is a plus Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences Ability to provide clear and concise reporting A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes Six Sigma certified and ITIL certification is a plus US Citizen requirement: Must be a US Citizen due to contractual requirements. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets. KEY RESPONSIBILITIES Help define, manage, and assist with the supplier management governance processes and procedures. Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development. Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations. Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams. Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area. Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust. Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement. Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work. Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies. Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment Support businesses to adopt new technologies and drive transformation and cost savings initiatives Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management Ensure vendor supplier engagement where cross functional IT support and alignment is required Ensure customer satisfaction targets for site customer feedbacks are achieved Develop roadshow and showcase initiatives and support customer training requirements.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **POSITION SUMMARY** We are seeking an experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This role is pivotal in ensuring the delivery of high-quality, reliable technology releases through close collaboration with Application Development, Infrastructure, Security, and other cross-functional teams. The ideal candidate will drive architectural alignment, risk mitigation, and process optimization championing automation and governance across the IT organization. **_What we expect of you_** + Lead and own the Change & Release Management and Governance processes for Aetna LOB. + Evaluate architectural solutions & system integrations to identify dependencies & potential impacts. + Manage end-to-end enterprise change releases, including coordination with IT teams, checkout testing, severity assessment, business impact analysis, and executive-level reporting. + Represent Aetna LOB in Change Advisory Board (CAB) meetings; validate enterprise changes, drive risk analysis and support change releases including weekend on call schedule. + Review and certify change plans for clarity and completeness; ensure execution teams understand risks, timing, and implementation instructions. + Collaborate with development, QA, performance, and capacity teams to assess risks and define mitigation strategies, exercise authority to halt changes when necessary. + Partner with Infrastructure, Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies. + Drive continuous improvement initiatives and defect remediation in partnership with IT and business stakeholders. **REQUIRED QUALIFICATIONS** + 7+ years in senior IT leadership roles managing complex teams and driving process improvement, standard operating procedure (SOP) development, and issue resolution. + 3+ years designing scalable, distributed applications using microservices & API-driven architecture. + 3+ years working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). + 3+ years' experience implementing best practices in observability, monitoring, chaos engineering, incident/problem management, and performance optimization. + 3+ years' experience of network security, firewalls, virtualization, and remote access. + 3+ years' of experience in change validation, post-deployment verification, and defining success criteria. + 3+ years' experience in Release, Change, Incident & Service Management, with working knowledge of ITIL. + Exceptional communication and stakeholder management skills, including executive-level engagement, ability to lead cross-functional teams, including offshore/onshore vendor teams. + Strong innovation mindset with a focus on automation and customer service excellence. **PREFERRED QUALIFICATIONS** + Experience with monitoring/logging tools such as Splunk, Grafana, New Relic, or AppDynamics. + Familiarity with IT security, compliance, operations, and application development. + Experience implementing and improving SRE metrics in distributed environments. + Proficiency with SharePoint, ServiceNow, and ITIL frameworks. **EDUCATION** Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). **BUSINESS OVERVIEW** Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. **Pay Range** The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 03/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Description & Requirements Maximus is currently hiring a remote System Modernization Project Manager. The Health and Human Services (HHS) Systems Modernization Project Manager will be responsible for the planning, development, delivery, deployment, and oversight of Integrated Eligibility (SNAP, TANF and Medicaid) software solutions and modernization activities in alignment with program goals, schedules, and budgetary constraints. The role requires coordination with internal and external stakeholders and adherence to established project and program management standards. *This position is contingent upon contract award. * Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Serve as a senior level individual contributor or project manager depending on project. - Manage the resource allocation process within the functional unit and work cooperatively with senior management to ensure utilization goals. - Serve as the central point of contact and primary interface for all project related issues. - Manage client expectations effectively. - Maintain and provide availability information for all resources. - Facilitate team design discussions to ensure appropriate solutions are implemented. - Ensure the project is in compliance with established standards and procedures. - Ensure all appropriate costs are included in quarterly forecasts. - Manage, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. - In some instances this manager may be responsible for a functional area and not have any subordinate employees. - Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. - Follow processes and operational policies in selecting methods and techniques for obtaining solutions. - Act as advisor to subordinate(s) to meet schedules and/or resolve problems. - Develop and administer schedules, performance requirements; may have budget responsibilities. - Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. - Often must lead a cooperative effort among members of a project team. - Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals. - Provide guidance to subordinates within the latitude of established company policies. - Recommend changes to policies and establish procedures that affect immediate organization(s). Minimum Requirements - Bachelor's Degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes required. - Experience researching state Medicaid enrollment documentation and regulations required. - Experience defining and designing Medicaid enrollment and reconciliation solutions required. - Experience speaking with the client/users to understand their specific eligibility business processes required. - Minimum of three (3) years' experience in the last five (5) years leading a project for a health and human services organization required. - Must be willing and able to work a shift that supports the Alaska Standard Time zone. Preferred Skills and Qualifications: - Experience in technical leadership. - Strong ability in agile product management techniques. - Ability to rapidly prioritize competing requirements. - Ability in technical work estimation techniques. - Ability to understand and simplify customer requirements. - Ability to communicate end user feedback to technical and design leads. - Strong communication skills (both written and oral). - Proven knowledge of industry standards. - Project Management Professional (PMP) certified. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 155,000.00

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Mgr IT Applications Join us in delivering cutting-edge technology solutions for the world's best brands. + Apply your IT knowledge and experience to solve complex and constantly evolving technology challenges in the context of an energetic, entrepreneurial culture. + Work on Sedgwick's industry-leading proprietary technologies and platforms - with like-minded technology experts aligned on the same goals. + Deliver innovative customer-facing technology solutions to clients who representvirtually every industry and comprise some of the world's most respected brands. + Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. + Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. + Enjoy flexibility and autonomy in your daily work, your location, and your career path. + Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. **PRIMARY PURPOSE OF THE ROLE** : To manage activities associated with software development in a business environment; to be responsible for management and development activities for a group, section or product; and to be responsible for feasibility studies, time and cost estimates, and the establishment and implementation of applications, systems and programs. ESSENTIAL RESPONSIBILITIES MAY INCLUDE + Manages software development team(s) and activities associated with project development/implementation as assigned. + Assists in projecting software and hardware requirements across multiple platforms and technologies; displays strong depth of knowledge in specific business subject areas. + Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications, systems and programs. + Consults with and directs colleagues in other information systems sections to coordinate activities. + Prepares and provides activity and progress reports to management regarding the activities of the applications systems and programming section. + Manages development colleagues including answering questions, setting priorities, establishing goals and meeting deadlines. + Responsible for managing timely deliverables for assigned projects, including serving in role of project manager as assigned; ensures all projects follow Sedgwick software development lifecycle (SDLC). + Defines projects through research and discussions or meetings with corporate management, business partners and clients. + Monitors and maintains data integrity. + Thorough knowledge of systems and development and project management **QUALIFICATIONS** + Bachelor's degree with major in IS or Management required. Major in Information Systems or Management strongly preferred. + Ten (10) years of related experience or equivalent combination of education and experience required to include five (5) years of systems and development experience and three (3) years supervisory or project management experience required. + Detailed knowledge of PL/SQL & Oracle Database development + Detailed knowledge of Oracle PL/SQL Run Time improvement + Detailed knowledge of Near Real Time Oracle ETL processes a plus + Experience in ETL PL/SQL development a plus + Experience in documenting ETL Technical Design a plus **This position requires proven hands-on experience with Oracle PL/SQL and ETL.** **TAKING CARE OF YOU** + Career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more. \#IT \#informationtechnology \#LI-TS1 **NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

POSITION: Institutional Technology Systems Specialist POSITION DESCRIPTION: Responsible for supporting ETBU applications and systems along with related data integrations. The role will involve troubleshooting issues, optimizing performance, and providing ongoing support for the applications and systems in use. This role requires a deep understanding of systems management, strong SQL skills, and the ability to translate data into meaningful insights for stakeholders. This position receives direction from and reports directly to the Director of lnstitutional Technology. The position begins November 2025, or when filled. POSITION REQUIREMENTS: Education/Certification: An earned associate's degree in Computer Science-lnformation Systems is required. Special Knowledge/Skills: Must be familiar with various computer software programs including Microsoft Word, Excel, and Outlook. Strong analytical and problem-solving skills Excellent communication and documentation skills Knowledge of scripting languages (e.9., Powershell, Python) Proficiency in SQL and reporting tools (SSRS, Power Bl, Crystal Reports, Tableau, lnfomaker, etc.) Ability to manage multiple priorities and handle time-sensitive issues Strong attention to detail and commitment to delivering high-quality results Must have and maintain a valid driver's license Experience: 3 years of experience in systems administration, programming, and/or report writing. Christian Commitment: The Employee must be a professing Christian believer with a demonstrated personal relationship with Jesus Christ. Employee must be a model of Christ-like character, servant leadership, integrity, ethics and biblical/moral truths. Employee must support ETBU's distinct Christ-centered educational mission and share the institutional commitment to the integration of biblical faith and academic learning. Employee shall possess a commitment to Christ-centered, faith-integrated service and devotion to students' intellectual enlightenment, spiritual formation, servant leadership development, and career preparation. Employee shall be cognizant and committed to the values, traditions, and history of Baptists. Employee agrees that he or she is an active member of a local Baptist church or Christian denominational church, and regularly attends church. Further, as a servant leader and role model for the students of ETBU, employee is required to participate in the life of the University via institutional meetings, Chapel services, prayer emphases, discipleship programming, committee participation, local community ministry/service, and campus activities and events. Employee provides active support of the spiritual, intellectual, and educational ideals, values, activities, and objectives of East Texas Baptist University; and conforms to Christian standards of faith and service. THE UNIVERSITY: East Texas Baptist University is a Christ-centered liberal arts university affiliated with the Baptist General Convention of Texas. As an institution affiliated with Texas Baptists (BGCT), ETBU uses the Bible and the 1963 Baptist Faith and Message as the theological framework and basis for institutional mission, governance, and policy. ln compliance with federal law, the University does not discriminate on the basis of race, sex, national or ethnic origin, age, disability, or military service in employment. Under federal law, East Texas Baptist University may discriminate on the basis of religion in order to fulfill its mission. Mission Statement As a Christ-centered institution, East Texas Baptist University educates students by integrating biblical faith and learning to develop mind, body, and soul through community engagement to prepare graduates to be Christian servant leaders in their calling to God and humanity. Core Commitments of East Texas Baptist University Embracing Faith - Ensure the integration of biblical faith in curricular and co-curricular experiences including service opportunities while embracing our Baptist heritage. Engaging Minds - Equip students through excellence in teaching, research, and scholarship to explore God's truth and providing the knowledge and skills for academic success, degree completion, employment opportunity, and lifelong learning. Empowering Leaders - Develop and deploy Christian servant leaders for their callings to God and to humanity. Enhancing Community - Create an environment conducive to the development of the whole person through relevant facilities, resources, and services which allows a diverse and growing community to utilize their God-given gifts both locally and globally. APPLICATIONS: For additional information contact: Dan Roessner Director of Institutional Technology ****************** ************ DEADLINES: Applications will be accepted until the position is filled. lnterviews will begin as suitable applications are received.

About the role: The Samsara Security team is looking for a Technical Program Manager (TPM) to join our team to help drive key strategic initiatives across Samsara's Security Program. In this role, the candidate will work with Samsara's rapidly growing Security teams to drive strategic cross functional projects, spanning across Security Engineering, Client Platform Engineering, Incident and Threat Detection and Risk and Compliance. As part of this role, you will have the opportunity to work across multiple teams and organizations at Samsara, including the Samsara Security teams, Risk and Compliance, Product Security and Engineering in order to execute on key security priorities. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Incorporate new AI technologies and ways of working to help scale processes and visibility; Provide technical project and program management for highly impactful, cross-functional Security projects. You will support multiple projects and report progress on planned execution; Provide operational support to engineering leads to ensure smooth, on time delivery of projects and key initiatives; Work closely with stakeholders to ensure cross functional projects are scoped and delivered on time; Communicate current status of security and compliance initiatives; Support teams and individuals in planning and executing roadmaps, releases, and work backlogs; Assist in driving security audit efforts across multiple compliance frameworks (e.g. SOC 2, ISO, and GovRAMP) Assist with improvement of measurable KPIs and surrounding processes for the Security team; Help establish a strong culture for program management at Samsara by developing and contributing to a community of practice. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: 1-4 years Project or Program Management in a fast paced, technical company; Experience with managing priorities across multiple teams; building processes and coordinating tight schedules. Strong communication and problem-solving skills. Ability to learn and work with systems teams to collaboratively implement security improvements across the organization. Experience with Agile practices and utilizing tools to drive insights, such as JIRA, Confluence, Tableau, and other reporting tools. A proven track record for being data and technology driven, with experience in AI tooling and methods. An ideal candidate also has: Experience working on Information Security and/or Compliance programs. Experience in driving strategy planning and roadmap definition. Has a passion for data and enthusiasm for improving efficiencies. Self-starter in learning how to use and apply new technologies (e.g. AI)

Manage small, medium, and large enterprise IT projects which overlap varies departments within the Health System. Works to ensure that projects are delivered on time and within budgetary constraints. Essential Duties and Responsibilities IT Project Managers are responsible for overseeing all aspects of any project in a company's IT department, which includes managing a team of employees to ensure projects are completed on time and within their specified budgets. Some of an IT Project Manager's day-to-day duties include: * Setting project goals and coming up with plans to meet those goals * Maintaining project time frames, budgeting estimates, and status reports * Managing resources for projects such as computer equipment and employees * Coordinating project team members and developing schedules and individual responsibilities * Implementing IT strategies that deliver projects on schedule and within budgets * Use project management tools to track project performance * Assist with managing project portfolio and executive reporting * Conduct risk assessments for projects * Organizing meeting to discuss project goals and progress Qualifications/Requirements: * Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration * Project management and leadership skills for managing projects and the teams involved with them * Strong written and verbal communication skills to coordinate with team * Analytical and problem-solving to handle any issues that occur during project completion * Organization and time management skills to keep projects on track and within budget * Excellent resource planning and scheduling skills

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment. Key Responsibilities: Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites. Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport. Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment. Adhere strictly to all client security policies and data destruction protocols. Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues. Ensure all work is performed in accordance with health and safety standards. Required Qualifications & Skills: Proven experience as an IT Support Technician, Field Technician, or similar hands-on role. Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance. Familiarity with hardware from major vendors like HP, Dell, and Cisco. Ability to methodically follow instructions and checklists with a high degree of accuracy. Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg). Excellent organizational and documentation skills. Preferred Qualifications: CompTIA A+ or equivalent certification. Prior experience with IT Asset Disposition (ITAD) or data center migration projects. Awareness of data security standards (e.g., NIST 800-88).

As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success. You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule. + Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F. This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion. KEY RESPONSIBILITIES + Help define, manage, and assist with the supplier management governance processes and procedures. + Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development. + Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations. + Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services + Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams. + Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area. + Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust. + Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement. + Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work. + Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies. + Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment + Support businesses to adopt new technologies and drive transformation and cost savings initiatives + Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems + Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management + Ensure vendor supplier engagement where cross functional IT support and alignment is required + Ensure customer satisfaction targets for site customer feedbacks are achieved + Develop roadshow and showcase initiatives and support customer training requirements. MUST HAVE + Minimum 3 years of IT experience with increasing technical and operational responsibilities + Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services + Minimum 3 years of experience working with contracting, managed service and third parties (internal and external) + Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects. + Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users WE VALUE + Bachelor's degree in technical degree or business + Strong communication and customer service and support skills + Ability to listen and to communicate effectively in proactive manner at all levels of the organization + Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills + Ability to function in a collaborative environment with business clients + Ability to take proactive steps in managing problems + Facts oriented approach, problem-solving mentality, critical thinker + Solid understanding of infrastructure and business support related experience in Honeywell is a plus + Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences + Ability to provide clear and concise reporting + A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes + Six Sigma certified and ITIL certification is a plus US Citizen requirement: Must be a US Citizen due to contractual requirements. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (******************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Posting Title: Network Relations Manager - LouisianaPosition Summary:This is an individual contributor role. Acts as the primary resource for assigned, high profile providers and/or groups (i. e. local, individual providers, small groups/systems) to establish, oversee, and maintain positive relationships by assisting with or responding to complex issues regarding Medicaid policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education needs. Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships. Monitors service capabilities and collaborate cross- functionally to ensure that the needs of constituents are met and that escalated issues related but not limited to, claims payment, contract interpretation or parameters, and accuracy of provider contract or demographic information are resolved. Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination. Performs credentialing support activities as needed. Educates Medicaid providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures. Meets with key Providers at regular intervals to ensure service levels meet expectations. Manages the development of agenda, validates materials, and facilitates external provider meetings. Collaborate cross-functionally with the implementation of large provider systems, to manage cost drivers and execute specific cost initiatives to support business objectives and to identify trends and enlist assistance in problem resolution. May provide guidance and training to less experienced team members. Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills. Collaborate with Provider Enablement & Strategy on Provider-facing communications, desktops, workflows, external trainings, reporting needs, and HUB support. Other duties as assigned. Required QualificationsMinimum of 3 years' experience in Medicaid Managed Care business segment environment servicing providers with exposure to benefits and/or contract interpretation. Minimum of 2 years' experience working with providers and contracts in the behavioral health sector. A minimum of 5 years' work experience in healthcare. Working knowledge of business segment specific codes, products, and terminology. Travel within the defined territory up to 50-80% of the time. Candidates must reside in the state of Louisiana and within one of the following parishes:St. Landry, Evangeline, Acadia, Lafayette, St. Martin, Iberia, Vermilion, Avoyelles, Rapides, Vernon, Grant, Winn, LaSalle,Catahoula, Concordia, Sabine, Natchitoches,DeSoto, Red River, Caddo, Bossier, Webster, Claiborne, Bienville. Preferred QualificationsKnowledge of Medicaid Regulatory Standards for Network Access, Credentialing, Claim Lifecycle, Provider Appeals & Disputes, and Network Performance Standards. Experience in Medical Terminology, CPT, ICD-10 codes, etc. EducationBachelor's degree preferred or a combination of professional work experience and education. Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$54,300. 00 - $119,340. 00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 03/16/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Role Summary A key leadership role accountable for the end-to-end solution development for large, outsourced service opportunities (>£50m) in the UK public sector, across our key markets - Health and Wellbeing, Employability and Skills, Clinical Assessments, and Customer Service. Working closely with the Business Development Director to pursue opportunities, driving market/user research, defining service blueprints and developing solutions that differentiate us from the competition and positively impact citizens. Management and governance of all solution work streams, including operations, technology, commercial, HR and implementation. Customer • Build an understanding of the market and bid opportunity to develop a tailored solution. • Understand the client industry and gain an appreciation of the business drivers, constraints, and opportunities in that vertical market. • Be pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions. • Fully understands the client business, functional and non-functional requirements. • Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives. • Understand what represents the very best from a service provider in the given sector. Operational Excellence • Owns, manages and leads the solution and solution team to develop an end-to-end solution or proposition which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target. • Develop the overall vision and high-level design for the project / programme and ensure effective communication to the various stakeholders. • Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution. • Design solutions which offer lean and effective processes. • Work closely with technical leads to ensure development of appropriate systems/Information & Communication Technology for the solution. • Ensure a full understanding of the pricing approach, working with the finance and commercial leads. • Re-utilise existing Maximus capabilities wherever appropriate. • Review current services, synergies with other Maximus contracts, identify improvements, research trends, adopt good practice and assessing costs, etc. • Understand and support the Maximus business lifecycle and bid process. • Ensures that the proposed solutions are aligned with Maximus policies, standards and guidelines and have achieved delivery and technical assurance prior to submission to the customer. • To create bid narrative and act as final editor on all written material that forms part of the solution response. • Ensure that both functional and non-functional requirements are robust, documented and understood clearly by both the customer and the key roles within the bid/programme team. • Identify and review the specific risks associated with the solution. • Contribute to the risk and issues register to ensure these are recorded with mitigations and cost impacts. • Be responsible for the governance of the complete solution covering all Business Process Outsourcing service and technology aspects. • Support an effective handover to the transition team to implement the solution. People and Culture • Stakeholder management within the client procurement team and wider client stakeholders. • Manage the client's expectations and understand where Maximus can deliver their requirements using standard offerings where possible. Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet the client's requirements. • Stakeholder management within bid teams and wider Maximus stakeholders. • Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders. • Build and shape local partnership agreements/subcontractors/partners. Qualifications and/or Experience • Demonstrable experience working within business transformational environments and directing transformational business development opportunities. • Referenceable work winning success • Proven experience managing large teams across multiple projects. • Varied understanding of commercial models and implementation of these. • Prior experience of Public Sector bidding within Employability, Health, Justice or Contact Centre environments • Prior experience working within outsourced environments, including management of partners and sub-contracting arrangements • Proven ability working with key stakeholders, building relationships across all levels including board and C-Suite level. Individual Competencies • Ability to comprehend complex business opportunities and identify potential change initiatives. • Highly developed collaboration skills to work across teams internally and externally to deliver solutions. • Ability to influence others to adjust behaviours and act on change initiatives. • High level of presentation skills, with ability to reduce complex issues into simple concepts that others can relate. • Exceptional time management skills, delivering priorities to standards and deadlines with a logical and commercial approach. • Excellent communication skills, both written and verbal, when interacting with team colleagues and internal/external stakeholders. • Meticulous attention to detail, capable of working effectively both on their own and as part of a team. • Practical and pragmatic with ability to cut through problems to deliver value for colleagues and the organisation. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 0.00 Maximum Salary £ 0.00

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Posting Title: Network Relations Manager - Louisiana Position Summary: This is an individual contributor role. Acts as the primary resource for assigned, high profile providers and/or groups (i.e. local, individual providers, small groups/systems) to establish, oversee, and maintain positive relationships by assisting with or responding to complex issues regarding Medicaid policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education needs. Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships. Monitors service capabilities and collaborate cross- functionally to ensure that the needs of constituents are met and that escalated issues related but not limited to, claims payment, contract interpretation or parameters, and accuracy of provider contract or demographic information are resolved. Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination. Performs credentialing support activities as needed. Educates Medicaid providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures. Meets with key Providers at regular intervals to ensure service levels meet expectations. Manages the development of agenda, validates materials, and facilitates external provider meetings. Collaborate cross-functionally with the implementation of large provider systems, to manage cost drivers and execute specific cost initiatives to support business objectives and to identify trends and enlist assistance in problem resolution. May provide guidance and training to less experienced team members. Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills. Collaborate with Provider Enablement & Strategy on Provider-facing communications, desktops, workflows, external trainings, reporting needs, and HUB support. Other duties as assigned. Required Qualifications Minimum of 3 years' experience in Medicaid Managed Care business segment environment servicing providers with exposure to benefits and/or contract interpretation. Minimum of 2 years' experience working with providers and contracts in the behavioral health sector. A minimum of 5 years' work experience in healthcare. Working knowledge of business segment specific codes, products, and terminology. Travel within the defined territory up to 50-80% of the time. Candidates must reside in the state of Louisiana and within one of the following parishes: St. Landry, Evangeline, Acadia, Lafayette, St. Martin, Iberia, Vermilion, Avoyelles, Rapides, Vernon, Grant, Winn, LaSalle, Catahoula, Concordia, Sabine, Natchitoches, DeSoto, Red River, Caddo, Bossier, Webster, Claiborne, Bienville. Preferred Qualifications Knowledge of Medicaid Regulatory Standards for Network Access, Credentialing, Claim Lifecycle, Provider Appeals & Disputes, and Network Performance Standards. Experience in Medical Terminology, CPT, ICD-10 codes, etc. Education Bachelor's degree preferred or a combination of professional work experience and education. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $119,340.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 03/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** CVS is seeking a **Senior Network Analyst** to join our Retail Network Operations team. This role is vital in ensuring the stability, resiliency, and security of enterprise-wide connectivity across **9,500+ retail locations** . The ideal candidate will have extensive experience in troubleshooting network issues, coordinating with vendors and field technicians, and leading the installation and maintenance of network services and hardware. **Key Qualifications** + **Network Troubleshooting & Resolution:** Diagnose and resolve connectivity issues affecting retail stores. + **Vendor & Field Coordination:** Work closely with service providers and field technicians to identify and resolve infrastructure problems. + **Hardware Deployment & Upgrades:** Lead efforts to install new network services, replace outdated hardware, and ensure optimal network performance. + **Operational Stability & Security:** Maintain and enhance the reliability and security of CVS's retail network infrastructure. + **Incident Response & Documentation:** Support incident management, document resolutions, and implement proactive measures to prevent future disruptions. **Required Qualifications** + 5+ years of experience in **network operations, troubleshooting, and vendor coordination** . + Strong knowledge of **WAN/LAN, firewalls, VPNs, and network monitoring tools** . + Experience in managing network security and compliance within a retail environment. + Excellent problem-solving, communication, and coordination skills. **Preferred Qualifications** + Certifications such as **CCNA, Network+, or equivalent** . + Experience working with SD-WAN technologies and cloud-based networking solutions. + Ability to **manage large-scale retail network infrastructures** and implement best practices in network security. **Education** Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.