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Service Delivery Manager - Apple Information Security
Apple 4.8
Information technology manager job in Seattle, WA
**Role Number:** 200***********
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We're a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other's ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it!
We are seeking a strategic and results-oriented leader in Service Delivery to drive and advance our security service portfolio, ensuring consistent delivery excellence, operational efficiency, and customer satisfaction. This role will drive the evolution, optimization, and continuous improvement of our security service offerings, aligning capabilities with business objectives and emerging security needs. The ideal candidate will possess a strong blend of technical or security expertise, leadership skills, and a customer-centric approach.
**Description**
The Service Delivery Manager will be responsible for influencing and driving transformational change to across the organization. This is an opportunity to play a key role in shaping the future of our service offerings. You must be passionate about service excellence and continuous improvement.
**Minimum Qualifications**
+ Demonstrated ability to manage, lead, and inspire teams while driving transformational organizational change
+ Expertise with service delivery management; overseeing the end-to-end delivery of managed services
+ Experience leading teams in a matrixed environment including working with security engineering, engineering managers, software developers, and other cross-functional teams
+ Strong problem solving skills; with the ability to lead through ambiguity to deliver incremental value to our customers
+ Exceptional communication and presentation skills
**Preferred Qualifications**
+ Experience in leading an MSP (managed service provider) or MSSP (managed security service provider) organization
+ Expert knowledge of service management frameworks (e.g. ITIL) and security best practices.
+ CISSP and related security certifications is a plus
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .
$107k-143k yearly est. 7d ago
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Supplier Technical Program Manager, Project Kuiper
Amazon.com, Inc. 4.7
Information technology manager job in Bellevue, WA
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and weve designed the system with the capacity, flexibility, and performance to se Program Manager, Technical, Manager, Program, Project Management, Project, Business Services
$142k-191k yearly est. 3d ago
Data Center Construction Manager
Artech L.L.C 3.4
Information technology manager job in Quincy, WA
Role Title: Construction Manager 5
Duration: 6 to 18 months contract
Pay Rate: $80/hr to $100/hr on W2
Years of experience required: 10+ years of experience
Degrees or certifications required: OSHA 30-hour Construction Safety or equivalent; PMP or CM certification preferred.
Best vs. average: Working knowledge of BIM coordination and digital document control.
Top 3 skills:
5+ years in construction management or field coordination, preferably in mission-critical or datacenter projects.
Familiarity with Division 01 specifications, QA/QC processes, commissioning protocols, and digital project management tools.
Proficiency in ACMS, and web-based project management platforms (e.g. Procore)
The Construction Manager will provide on-site and administrative support to the Project Manager (PM) or Datacenter Delivery Project Manager (DCD PM) to ensure efficient execution of construction activities in compliance with project specifications, safety standards, and quality requirements. This role is critical for maintaining schedule integrity, coordinating subcontractors, and supporting commissioning and turnover processes.
Key Responsibilities
Project Coordination & Documentation
Assist PM/DCD PM in managing Requests for Information (RFIs), submittals, and change orders.
Maintain accurate logs for RFIs, permits, and submittals in Owner-approved systems (e.g., ACMS, project management software).
Prepare and distribute meeting agendas and minutes for various meetings.
Scheduling & Reporting
Support development and maintenance of construction schedules, including Level 2 and Level 3 commissioning milestones.
Provide weekly and monthly progress reports, including look-ahead schedules, safety snapshots, and resource forecasts.
Site Management & Security
Enforce site security protocols per approved Site Security Plan, including access control and visitor escort procedures.
Coordinate with security vendors and maintain compliance with Owner's security requirements.
Quality Assurance & Commissioning Support
Assist in QA/QC walkdowns, issue tracking, and NCR resolution using ACMS.
Support commissioning activities (L2-L3), including script preparation, tagging processes, and coordination with CxA and vendors.
Safety & Compliance
Ensure adherence to Environmental, Health, and Safety (EHS) requirements and participate in safety audits and training.
Qualifications
Experience: 5+ years in construction management or field coordination, preferably in mission-critical or datacenter projects.
Knowledge: Familiarity with Division 01 specifications, QA/QC processes, commissioning protocols, and digital project management tools.
Skills: Strong organizational, communication, and problem-solving skills; ability to manage multiple priorities under tight deadlines.
Certifications: OSHA 30-hour Construction Safety or equivalent; PMP or CM certification preferred.
Tools & Systems
Proficiency in ACMS, and web-based project management platforms (e.g. Procore)
Working knowledge of BIM coordination and digital document control.
Reporting Structure:
Reports directly to the Project Manager or DCD PM and collaborates with QA/QC, commissioning teams, subcontractors, and Owner representatives.
$80-100 hourly 1d ago
Director of Global Data Center Capacity & Onboarding
Fleet Data Centers
Information technology manager job in Mercer Island, WA
A data center solutions provider is seeking a Director of Capacity Engineering to lead server rack integration across their global footprint. Responsibilities include overseeing customer onboarding, managing the lifecycle of physical capacity, and collaborating with cross-functional teams to enhance operational excellence. The ideal candidate will have over 12 years in data center operations and a strong technical background. The expected salary range is $180,000-$225,000, along with comprehensive benefits including 100% employer-covered health insurance.
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$180k-225k yearly 2d ago
Information Technology Professional (IT Support) (Spokane)
Us Navy 4.0
Information technology manager job in Spokane, WA
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$58k-75k yearly est. 2d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology manager job in Seattle, WA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 2d ago
Technical Program Manager
IFG-International Financial Group 4.3
Information technology manager job in Redmond, WA
Client: Fortune 10
Role: Program Manager
Type: Contract
Interface with clients on technical and business issues from project initiation through delivery. Drive program/project schedules and status reports. Create and/or review multiple functional specifications that will be used as tools in making decisions as to how the product or service will be implemented. Provide Product Managers & Product Unit Managers with technical and/or analytical information. Organize cross functional activities ensuring the program/project is completed on schedule and within budget constraints.
Typical Day in the Role
Purpose of the Team: The purpose of this team is to work on P0 priority items - security networking, incident management
Key projects: This role will contribute to running projects across OPG. So the scale is large. One of the biggest requirements is for somebody who has experience working with large-scale products and does not mind interacting with large groups of people. Because we need inputs from across the org, we need to drive these initiatives across 150 service teams. Assisting in a couple of things, which in RNR team shorter incident management also being one of them.
Typical task breakdown and operating rhythm: The role will consist of 60% collaboration with outside teams 40% collab within the team.
Program/Execution Skills:
Drives end-to-end program ownership: roadmaps, dependencies, risks, alignment.
Skilled at building and landing governance frameworks and program operating rhythms.
Comfortable with Ambiguity → Structure → Action.
Excellent at coordinating eng + finance + PM + leadership.
What is the ideal background of a candidate for this role?
Data & Analytical Skills
Cost/perf dashboards
Metrics & telemetry
Excel/PowerBI (even if not heavy modeling)
Experience with SRE, livesite processes, incident/root cause workflows.
Familiarity with COGS modeling, Azure cost drivers, or cloud finance analytics.
Understanding of AI agent orchestration or automation programs.
Program management within M365, Azure, or platform-scale services.
Top 3 Must-Have HARD Skills & years of experience for each:
Understanding of Azure compute, storage, networking fundamentals
Expertise in building and managing program roadmaps, dependency trackers, risk logs
Ability to analyze cost trends, variances, and savings opportunities
$113k-160k yearly est. 2d ago
Senior Information Technology Program Manager
Project Fixers (Francis Consulting LLC
Information technology manager job in Seattle, WA
Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways.
Role Description
The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks.
Qualifications
10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration;
Experience managing programs consisting of multiple sub-projects and delivery teams;
Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on;
Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature;
High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations;
Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity;
Prior consulting experience is strongly preferred.
$120k-171k yearly est. 5d ago
Manager III, GTM Systems & Operations
Promethean, Inc. 4.1
Information technology manager job in Seattle, WA
At Promethean... We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.
Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.
As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.
The Manager III, GTM Systems & Operations combines people leadership with process and systems expertise to drive operational excellence across the go-to-market organization. This role leads a team of Sales Operations Analysts and ensures GTM processes and tools-such as Salesforce, HubSpot, Outreach, and CPQ-are optimized for scalability, efficiency, and data integrity. The position emphasizes team development, process governance, and cross-functional alignment to enable revenue growth and informed decision-making. Responsibilities:
Lead and develop a high-performing team of Sales Operations Analysts through coaching, workload prioritization, and performance management to deliver reporting, forecasting, pipeline management, and system support.
Own GTM process governance and optimization, ensuring workflows (lead routing, opportunity management, renewals, forecasting) are documented, efficient, and aligned with business objectives.
Maintain accountability for GTM systems ecosystem (CRM, CPQ, marketing automation, sales engagement tools) with a focus on scalability, data integrity, and user adoption-not just technical configuration.
Partner cross-functionally with Sales, Marketing, Finance, RevOps, and Customer Success to align systems and processes with revenue strategy and operational goals.
Oversee reporting and analytics frameworks, ensuring dashboards and insights are accurate, actionable, and support leadership decision-making.
Drive continuous improvement initiatives across GTM processes and tools, identifying opportunities to enhance efficiency, user experience, and data reliability.
Manage vendor relationships and tool evaluations, ensuring new technologies and enhancements meet evolving business needs.
Requirements:
5-7+ years of experience in Sales Operations, Revenue Operations or GTM Systems management.
Deep expertise in Salesforce CRM (admin/config; coding a plus) and hands-on experience with one or more GTM tools, including HubSpot, Outreach, Marketo, Gong, CPQ platforms, and BI/analytics tools such as Tableau, Power BI, or Looker.
Proven experience leading teams and managing cross-functional projects.
Strong understanding of SaaS GTM processes, including lead management, opportunity progression, closed-won, and renewal workflows.
Analytical and problem-solving skills, with the ability to translate complex business requirements into scalable system solutions and process improvements.
Hands-on, builder mindset with strong attention to detail, curiosity, and a focus on continuous improvement across systems and workflows.
Excellent communication and collaboration skills, capable of influencing stakeholders across functions.
Base Range: $ 104,000 - $131,000 + Bonus Eligible
For business reasons, Promethean does not employ individuals who work remotely in San Francisco, San Jose or Oakland.
Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.
Our benefits include: * Medical, Dental, and Vision Insurance * Spending Accounts (FSA and HSA) * Disability Programs * 401(k) Retirement Plan with Matching * Generous PTO and Holidays * Paid Maternity and Parental Leave Program with Child Care Subsidy * Paid Volunteer Time Off * Reward and Recognition Program * Well-Being Programs (For example, company-wide health challenges) * And more!
Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.
For information regarding personal information we collect and our use of such data please see our privacy policy: 2I83hwP
Please contact if you have an accessibility request at any point during the hiring process. #Promethean #EdTechJobs
$94k-122k yearly est. 5d ago
Manager, IT Category Management
Blue Cross and Blue Shield of North Carolina 4.3
Information technology manager job in Boise, ID
The Manager, IT Category Management, is responsible for directing all sourcing and vendor contracting activities within the assigned categories. This role supervises staff engaged in the sourcing process for high-value and complex goods, services, or projects and initiatives. The incumbent focuses on reducing organizational costs by implementing effective sourcing strategies, tools, and processes. Coordination with third-party vendors, business owners, and the legal team is essential for the preparation, analysis, and negotiation of vendor contracts. Additionally, this position supports business owners across all functional areas in technology vendor selection and ensures that vendor obligations are documented in alignment with business requirements.
What You'll Do
Manage staff responsible for the development and execution of sourcing strategies in one or more technology categories.
Direct and train staff in conducting sourcing events, including development of project work plan, category profile, category strategy, minimum requirements and evaluation criteria, solicitation
Guide staff in the development and implementation assorted bid documents and requests (i.e. RFP, RFI, RFQ); and manage status reporting and performance metrics of sourcing and category management activities.
Understand, analyze and forecast complex market and industry dynamics and share subject matter expertise and industry knowledge within the established portfolio of products and services
Partner with stakeholders to develop business and sourcing strategy and source products and services using proven tools, processes, and analytics to drive and achieve business results.
Coordinate the evaluation and analyses of sourcing results from a total cost of ownership perspective, and provide optimization recommendations
Lead cross-functional teams responsible for complex vendor negotiations, including those that require specialized subject matter expertise, nonstandard risk mitigation solutions, and coordination of multiple arrangements.
Proactively establish and foster successful, positive working relationships with vendor personnel. Drive vendor engagement through formal and informal transactions.
Manage contract management function and facilitate effective collaboration with Corporate Compliance, Legal, Audit and Risk Management and other internal stakeholders for compliance activities to ensure regulatory conditions are met.
Develop new procedures, training, initiatives, specifications and recommendations for process or policy changes and improvements, as appropriate.
What You Bring
Bachelor's degree or advanced degree (where required)
8+ years of experience in related field.
In lieu of degree, 10+ years of experience in related field.
Bonus Points
8+ years Technology procurement experience Highly Preferred
Procurement experience at a healthcare company Highly Preferred
Procurement experience with key vendors including IBM, Microsoft, Salesforce, ServiceNow, Cognizant, Accenture, NTT Data and HCL Technologies
Experience purchasing hardware and software through Value Added Resellers
What You'll Get
The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community.
Work-life balance, flexibility, and the autonomy to do great work.
Medical, dental, and vision coverage along with numerous health and wellness programs.
Parental leave and support plus adoption and surrogacy assistance.
Career development programs and tuition reimbursement for continued education.
401k match including an annual company contribution
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
$107,901.00 - $172,642.00
Skills
IT Procurement, Negotiation, Strategic Sourcing, Vendor Procurement
$107.9k-172.6k yearly 4d ago
Data Integrity Program Manager
Teleion 3.7
Information technology manager job in Seattle, WA
The position is remote but candidate must be living in the following states to be considered: Florida (FL), Georgia (GA) , Illinois (IL), Iowa (IA), Nevada (NV), North Carolina (NC), Pennsylvania (PA), Texas (TX), Washington (WA), Virginia (VA)
We are seeking a Data Integrity Program Manager to strengthen our clients' data quality, integrity, and operational readiness. This role will drive business rule governance, data validation processes, and monitoring frameworks that ensure consistent, trusted data across analytics, reporting, and operational systems. The ideal candidate is detail-oriented, adaptable to consulting delivery, and comfortable interfacing with both business and technical stakeholders.
Key Responsibilities
Develop and operationalize business rule governance standards, including rule definitions, taxonomies, naming conventions, and change controls.
Review, rationalize, and maintain a catalog of ~1,000+ existing business rules; assess relevance, classify, retire, or consolidate where appropriate.
Design and implement data quality processes to measure, track, and improve data integrity across source and downstream systems.
Create hierarchies and management schemes for business rules to support lineage visibility, traceability, and scalable maintenance.
Establish data monitoring and alerting workflows to proactively detect quality issues in production environments; AI or ML-driven anomaly detection preferred.
Partner with subject matter experts, data owners, and product teams to translate business logic into enforceable data rules and controls.
Support metadata enrichment, lineage documentation, and stewardship activities to improve observability and compliance.
Participate in tool evaluations and process automation opportunities to enhance governance maturity and reduce manual work.
Contribute to client-facing presentations, documentation, and decision artifacts as part of ongoing project delivery.
Minimum Qualifications
3+ years of experience in data governance, data quality, data operations, or similar discipline.
Experience defining business rules or data validation logic across multiple systems.
Familiarity with data governance concepts (stewardship, metadata, lineage, data policies, glossaries, etc.).
Strong analytical and problem-solving skills with high attention to detail.
Ability to translate business requirements into structured rule definition and enforcement criteria.
Excellent communication skills, especially in clarifying ambiguity across technical and non-technical audiences.
Comfortable operating in a consulting delivery model including client-facing work and structured documentation practices.
Preferred Qualifications
Exposure to AI/ML-enabled anomaly detection, monitoring or observability tooling.
Knowledge of SQL, data modeling, ETL/ELT processes, or cloud data platforms (Snowflake, Databricks, BigQuery, Redshift, etc.).
Experience managing large-scale rule catalogs or metadata repositories.
Experience within regulated data environments (financial services, healthcare, or public sector) is a plus.
Characteristics for Success
Comfortable untangling complex legacy logic and disparate business rules.
Bias toward structure, standardization, and continuous refinement.
Curious about how data flows end-to-end and what breaks along the journey.
Able to influence without authority in data stewardship and decision forums.
This is a full time roles and Teleion offers full benefits, PTO, holiday, 401(k). See how other employees have reviewed us on Glassdoor.
Required: Eligibility to work in the United States without sponsorship presently or in the future.
Teleion has made the Seattle Business Magazine Washington's 100 Best Place to Work list!
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Teleion is Minority owned and an Equal Opportunity Employer - We welcome all races, sexual orientations, gender identities, veterans, religions and disabilities
$120k-157k yearly est. 5d ago
Service Delivery Manager
Aqualis
Information technology manager job in Olympia, WA
About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water.
Description
Who is AQUALIS?
AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water.
Why work at AQUALIS?
AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.
Where do YOU fit in?
The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM).
Specific duties include:
Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion
Identifying and documenting stormwater drainage issues needing repair.
Performing general environmental maintenance activities.
Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer.
Disposing of sediment, trash, and debris from stormwater systems.
Performing physical labor in a variety of weather conditions.
Completing maintenance & inspection reports and tracking crew expenses
Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW)
Position Requirements
Basic requirements:
Background check and drug test are part of the pre-employment process
Ability to acquire and maintain a DOT Health Card;
Ability to maintain insurable status under the company's auto policy
Possess an analytical approach to stormwater drainage management
Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.)
The ASDM must be willing to travel and be away from home 4-5 days per week
Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs
Location
Olympia, WA
Category
Environmental Services
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Non-Exempt
Number of Openings
1
Base Compensation Min
$22.00 / Hr.
Base Compensation Max
$24.00 / Hr.
On Target Earnings
EOE Statement
AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality.
We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.
Tags
Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance
This position is currently accepting applications.
$22-24 hourly 7d ago
PRE-SALE PROJECT MANAGER - STRATEGIC BUSINESS
Day Wireless Systems 4.2
Information technology manager job in Lacey, WA
The Pre-Sale Project Manager is responsible for the overall coordination, implementation, execution, control, and completion of high-profile proposals at Day Wireless Systems. This position is responsible for gathering and orchestrating the Strategic presale process from Proposal Request to Contract Execution and Award. This role ensures that projects align with company strategy, commitments, and goals.
The SB Project Manager will coordinate team efforts and manage third-party contractors or consultants to deliver proposals successfully. The position involves defining project objectives, overseeing quality control, and managing a range of critical disciplines. The primary focus will be on ensuring timely quote delivery and contract execution for Strategic Business (SB/SBI) customers, achieved through meticulous tracking, organization, and management of all SB activities. Effective coordination and communication with internal departments, external subcontractors, vendors, and customers will be essential. Additionally, this role will collaborate closely with the Regulatory Affairs Coordinator and the Accounting Department to ensure the incorporation of appropriate country-specific details and taxes into each proposal and subsequent contract. The overall job functions can be broadly divided into three categories: Intake & Tracking, Proposal Coordination and Contract Coordination.
Additionally, this role will serve as backup for SB account executives, maintaining frequent follow-ups and updates between clients and our internal teams, and performing administrative tasks as required.
Key Responsibilities:
Own the full scope of each presales project; leading the information gathering from sales where necessary, to ensure that all project scope is addressed in the response and accurate exclusion list is developed.
Analyze project blueprints and specifications to ensure precise quantity takeoffs and cost estimates.
Collaborate closely with project managers to understand project requirements, timelines, and budget constraints.
Conduct due diligence to determine the best market value costs for materials, labor, and equipment.
Solicit and evaluate competitive bids from subcontractors, vendors, and suppliers.
Stay current with industry trends, construction methods, and materials costs.
Communicate with subcontractors and suppliers (domestic and international) to obtain timely proposals and quotes.
Update opportunities in NetSuite with presale data for tracking purposes.
Lead communication and progress reporting during presales through NetSuite and Teams.
Coordinate internal communications requirements for each proposal, including emails, calls, and meetings as needed.
Generate detailed cost estimates covering labor, materials, equipment, and overhead expenses.
Foster strong relationships with subcontractors and suppliers to secure favorable pricing and terms.
Act as backup for SB account executives, ensuring consistent client communication and timely updates throughout project phases.
Track the status of active proposals using Microsoft Planner Teams.
Facilitate frequent follow-up and updates between clients and internal teams to ensure project progress and client satisfaction.
Identify areas for improvement and develop strategies for enhancement.
Perform administrative tasks as required to support project management and operational efficiency.
Provide direction and support to project team members, ensuring alignment with company methodologies.
Build, develop, and maintain vital business relationships for project success and future growth.
Present and defend estimates to management and clients as necessary.
Coach, mentor, motivate, and supervise employees project team members.
Ensure adherence to company policies, procedures, and industry regulations.
Qualifications
Qualifications:
Bachelor's degree in construction management, Engineering, or related field preferred, or equivalent practical experience.
Proven experience as a Construction Estimator or in a similar role within the construction industry.
Proficiency in construction estimating software and MS Office Suite.
Experience in NetSuite, Paycom and Teams is a plus.
Strong analytical skills with exceptional attention to detail.
Ability to conduct due diligence and determine best market value costs.
Excellent communication and negotiation skills, adept at building and maintaining relationships.
Ability to work independently and collaboratively in a team environment.
Familiarity with local building codes, regulations, and construction practices.
$87k-133k yearly est. 2d ago
Data Center Site Acquisition Manager (Americas) - Seattle
Tiktok 4.4
Information technology manager job in Seattle, WA
To support the fast growth and manage the massive content on the platform, the infrastructure team is building hyper-scale data centers globally that host hundreds of thousands of servers. We are looking for a Site Acquisition Manager who will be responsible for leasing and acquiring datacenter capacity primarily in the Americas market. This role will drive communication with markets to identify pipelines and develop significant hyperscale deals to enable global growth of our products. Additional responsibilities include performing analytics and conducting market research on targeted metros and regions, new countries, metros, and target locations, developing acquisition opportunities, and commercial terms with landlords and stakeholders, making executive proposals on acquisitions, and constructing and negotiating leases and related real estate agreements. The Site Acquisition Manager will work closely with our engineering, capacity planning, and operations teams as well as with various global teams and leaders.
We are looking for an experienced data center acquisition expert to lead the initiative, your responsibilities will include:
Responsibilities:
* Work with stakeholders to understand capacity needs and site requirements in assigned metros/regions. Conduct data center market analysis, lead site acquisition strategy and drive executive decisions accordingly.
* Engage and bring qualified suppliers onboard and drive the end to end site acquisition / procurement process, including due-diligence and recommend lease deals.
* Manage existing lease portfolio and continuously drive a long term acquisition strategy for both cost efficiency and quality assurance.
* Work with cross-functional business partners to negotiate and prepare executable contracts.
We are looking for an experienced data center acquisition expert to lead the initiative, your responsibilities will include:
* Work with stakeholders to understand capacity needs and site requirements, identify and select pipelines for potential capacity growth opportunities
* Lead cross-functional teams to evaluate, select, negotiate and recommend leases for approval
* Lead cost analysis and collaborate the due-diligence process to qualify the site which meets ByteDance business needs, present deal summaries and lease abstracts to key decision-makers for financial approval
* Drive large cross-functional teams, including government relationships, compliance, legal, finance and engineering partners to complete the full evaluation and push deals to execution.Minimum Qualifications:
* Bachelor Degree in Engineering, Business, Supply Chain, Finance, or other relevant fields; Master's degree or MBA preferred.
* Organizational, coordination and project management with proven experience leading complex initiatives to successful completion in a timely manner
* Proof track of record to lead significant data center deals to decision and execution. Deep insights in land development, various infra ownership and full life cycle management of infra deals.
* Strong analytical, communication and negotiation skills. Executive communication and engagement experience.
Preferred Qualifications:
* 5 years of relevant professional experience in tech infrastructure procurement, supply chain management, construction or facility management.
$117k-188k yearly est. 60d+ ago
Data Center Site Selection Manager
Meta 4.8
Information technology manager job in Boise, ID
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in a directly related field, or equivalent practical experience
10. Bachelor's degree in Business, Civil Engineering, City Planning or related
11. 10+ years of experience in site selection and data center or other capital project or infrastructure development
12. Experience leading real estate negotiations including contract formation and contract negotiations
13. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
14. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
15. Experience communicating commercial, market and contractual details to all organizational levels
16. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
17. Advanced technical degree, law degree
18. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$202,000/year to $273,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$202k-273k yearly 6d ago
Associate Director of Tech Services
Jubilant Bhartia Group
Information technology manager job in Spokane, WA
Jubilant HollisterStier LLC, Spokane's Largest Manufacturing Company, and well-established member of the business community, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. Jubilant HollisterStier is a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.
Job Description:
The Associate Director of Technical Services is responsible for providing technical expertise to develop, validate, and enhance manufacturing processes.
* Transfer technology for new products from the development site(s) to the manufacturing site
* Transfer technology to Manufacturing during the process validation of submitted/approved products
* Plan and manage successive phases of developmental and transfer activities including production of research, Scale-Up, Exhibit/Registration for ANDA submission, component changes and process validation batches.
* Provide technical support to manufacturing (i.e. review SOPs, Protocols, reports, etc.)
* Perform all supervisory duties including for exempt level scientists and hourly technicians. Assigning daily work, hiring, performance management, training and other managerial duties.
* Write and manage department SOPs, training, etc. to ensure regulatory compliance and operations enhancement.
* Coordinate investigation and closure of incidents.
* Coordinate media fills and related SOPs
Qualifications:
* Bachelor's Degree in Science, Engineering or related field required. Master Degree desired.
* Minimum 10 years of related experience required
* Supervisory and Managerial experience required.
* Pharmaceutical and FDA Regulated Industry experience required.
* Advanced vocational/specialized knowledge required
* Microsoft Word, Excel, and PowerPoint experience required
* Exposure to allergens Working in aseptic areas required
* Prolonged sitting and standing required
Shift: Weekday days, Monday-Friday
Compensation & Benefits:
This is an on-site, full-time position located in Spokane, WA.
* Hiring Wage: $130,275 - $191,100 annually depending on experience, with opportunity for growth, promotion and annual raises. Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibit outstanding performance over a period of time in the role
* Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
* Life, AD&D, Short and Long Term Disability
* 401(k) with company match
* Generous paid time off plan
* Employee Assistance Program
Unlock your potential with Jubilant HollisterStier! If you're seeking a dynamic and rewarding career, we welcome your application today!
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* Please click on the Spokane, Wa. Link*
Jubilant HollisterStier is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you require assistance applying for a position, please contact our HR Department at:
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$130.3k-191.1k yearly 56d ago
Data Center Repair Manager
EOS Technologies 4.1
Information technology manager job in Kuna, ID
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms.
This role may require up to 10% travel domestically and internationally.
KEY RESPONSIBILITIES:
Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures.
Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues.
Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards).
Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations.
Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims.
Maintain and update documentation for incident resolution, root cause analysis, and repair procedures.
Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols.
Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows.
Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement.
ESSENTIAL CRITERIA:
Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support.
5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments.
Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO).
Demonstrated experience in troubleshooting and repairing server, storage, and network hardware.
Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog).
Excellent problem-solving skills and ability to work under pressure in high-availability environments.
Strong communication and leadership skills with a customer-focused mindset.
Valid driver's license and ability to travel between data center sites as needed.
DESIRABLE CRITERIA:
Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials.
Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms.
Familiarity with scripting for automation (e.g., Bash, Python) is a plus.
Experience working in a 24/7 operational environment with on-call responsibilities.
PHYSICAL REQUIREMENTS:
Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
Three-dimensional vision, ability to judge distances and spatial relationships.
Ability to identify colors and give and receive information through speaking and listening skills.
Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.
EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
Meals, snacks, drinks, and desserts provided
10 Days of Paid Time Off (PTO) annually
12 Paid Holidays
6 Sick Days (available after 90 days of employment)
401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#NAMERHV
$77k-108k yearly est. Auto-Apply 2d ago
IT Programmer I, II, III (Junior to Senior/Lead)
P1Fcu
Information technology manager job in Post Falls, ID
Join our team as an IT Programmer at the level that matches your experience-I (Junior), II (Intermediate), or III (Senior/Lead). In this role, you'll leverage the full suite of Symitar and Alkami programming tools to design, test, and deploy code into production. You'll enhance applications, generate reports, refine user interfaces, and integrate third-party solutions. For Level III, you'll also provide leadership and mentorship to junior programmers, oversee project execution, and ensure alignment with organizational goals.
Key Responsibilities
Core duties for all levels include:
Utilize Alkami & Symitar's programming tools (RepGen, SymForm, SymConnect, PowerFrame, SymXchange, SDKs, APIs) to analyze, develop, test, debug, and implement code.
Streamline and maintain code for efficiency and automation.
Develop interfaces and integrate third-party applications.
Use APIs to connect systems and automate workflows with languages like Python and JavaScript.
Participate in the full Software Development Life Cycle, including requirements analysis and documentation.
Provide technical support, troubleshoot issues, and ensure SLA compliance.
Engage in code reviews, quality assurance testing, and production deployments.
Additional expectations by level:
Level I (Junior): Focus on learning, supporting development tasks, and assisting with troubleshooting.
Level II (Intermediate): Independently handle complex coding tasks, integrations, and contribute to solution design.
Level III (Senior/Lead): Lead projects, mentor team members, review code for quality, and act as a technical resource for strategic initiatives.
Qualifications
Knowledge and Skills Experience
Required for all levels (I, II, III):
Working knowledge of HTML, XML, Java, JavaScript, Python, ASP, .NET, and Visual Basic.
Preferred / Progressively Expected:
Level I (Junior): Familiarity with and exposure to HTML, XML, Java, JavaScript, Python, ASP, .NET, and Visual Basic, and SQL/basic database concepts.
Level II (Intermediate): Hands-on experience with Symitar PowerOn, SymForm PDF, SymXchange development; ability to consume web services (SOAP or RESTful); experience with workload automation tools like SMA Technologies OpCon.
Level III (Senior/Lead): Advanced proficiency in Symitar and Alkami tools; strong understanding of Microsoft IIS, web applications, and orchestration; proven ability to lead projects and mentor team members.
Education / Certifications
BS degree in Computer Science, Software Engineering, or a related field.
Equivalent experience may be considered for Level I; advanced certifications or leadership training preferred for Level III.
Interpersonal Skills
All levels require strong communication and collaboration skills.
Level III: Additional ability to motivate, influence, and guide team members; handle sensitive and confidential matters with discretion.
ADA Requirements
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to regularly perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
$63k-97k yearly est. 11d ago
Director of Information Technology
Zak Designs 2.8
Information technology manager job in Airway Heights, WA
Full-time Description
The Director of InformationTechnology at Zak Designs directs and coordinates development and production activities of the InformationTechnology Department by performing the following duties personally or through subordinates. Manages IT staff; manages the setup, monitoring, maintenance, development, upgrade and support of all IT systems, including servers, PCs, operating systems, Macs, telephones, iPhone, iPad, software applications and peripherals.
Manages the day-to-day operations of the InformationTechnology Department staff.
Plans Company's informationtechnology needs and strategy. Interfaces with corporate management on InformationTechnology capabilities and requirements and corporate direction.
Responsible for developing, implementing and supporting both short- and long-term informationtechnology plans.
Provides expertise and support during system upgrades, installations, conversions and file system maintenance.
Oversees systems development, enhancements and integrations of new systems with existing systems.
Develops the IT staff to meet the changing needs of users, groups and offices, new projects and technologies.
Develops training guides and best practices, including providing written procedures and guidance to IT staff and to end-users.
Oversees provisions of end-user services, including help desk and technical support services.
Keeps current with the latest technologies and determines that new technology solutions and implementations will meet business and system requirements.
Helps manage financial aspect of the IT Department, including purchasing, budgeting and budget review.
Develops and implements all IT policies and procedures, including those for security, disaster recovery, purchasing and service provisions.
Manages servers, network hardware and equipment.
Manages telecommunications infrastructure.
Negotiates and administers vendor, consulting contracts and service agreements.
Supports Zak Designs' overall mission and follows all standards, policies, procedures, and confidentiality guidelines.
Confers with department heads involved with proposed projects to ensure cooperation and further define new projects, or system enhancements.
Develops computer and communications systems including telecommunications, internet, intranet, telephone, iPhones, iPads, Mac computers and related systems.
Cross-trains all positions within the IT Department to ensure 100% business coverage. This may be during other than normal work hours.
Other related duties as assigned.
SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (B. A.) from four-year college or university; or eight to ten years related experience and/or training; or equivalent combination of education and experience.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, employees or company and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to tactfully deal with various personalities throughout the company and deal effectively and professionally with internal and external customers.
Must be proficient in utilizing computer programs for processing data and writing reports.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, hear.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The employee will occasionally work near moving mechanical parts.
EOE, including disability/vets
Salary Description $92,700 to $100,000 Annually DOE
$92.7k-100k yearly 12d ago
Network Support Specialist II
Polk State College 4.3
Information technology manager job in Spokane, WA
This is a professional/technical support position reporting to the Network Technologies Engineer. The position is responsible for activities relating to college-wide technical, telecommunication and network management and support training and assistance. An employee in this position is expected to utilize independent judgment in making decisions in accordance with established professional guidelines, technical standards and college policies and procedures.
Essential Functions/Duties
Essential Functions/Duties:
* Maintain regular attendance.
* Manage inventory of networking equipment and departmental equipment.
* Administer, Configure, and Maintain College Networking Environment (LAN, WAN), Virtualized Servers, and VoIP system. Azure/AD.
* Administer, Configure, and Maintain College Backup System.
* Document Network Changes as well as maintain and Enforce Security Best Practices.
* Assist Network Technologies Engineer on tasks as directed.
* Work with vendors/contractors to facilitate networking projects.
* Provide one-on-one end-user technical support and interaction with customers in a highly professional and competent manner.
* Commute between campuses as needed to resolve problems.
Typical Qualifications
Required Skills:
* Ability to work independently with the responsibility for planning details of procedures and methods to obtain definite objectives and to make decisions within the broad limitations of policies and professional standards.
* Experience with Microsoft Technologies including Server, Exchange, DFS, DNS, DHCP, File/Print Servers, IIS, Active Directory, Group Policy, and Webex.
* Experience with Azure and active directory (AD): Provisioning resources and maintaining the cloud environment by adding new servers or databases as needed.
* Experience with Cisco Technologies including VOIP, Routing, Switching, and Wireless.
* Experience with Server Virtualization technologies.
* Experience in programming/scripting to enhance network management functions and capabilities.
* Experience with structure cabling termination methods and standards.
* Good organizational skills, with special attention to detail. Good oral and written communication skills. Ability to work well with others. Good human relations skills. Ability to maintain confidential information.
* Certification Required: CCNA.
* Recommended Certifications: CCNP, AZ-800.
* Four years of networking experience is recommended.
* Must possess demonstrable experience in MS Office, MS Project, and Visio.
Working Conditions/Additional Information
* Must be able to come in on weekends and holidays as needed to complete planned projects.
* Must be able to work proficiently in a busy, multi-office work area.
* Must be flexible and able to adapt well to changes.
Salary and Benefits Information
* This position is level C17.
We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.
Required Education
* Graduation from a standard high school (or equivalent) is required.
* CCNA Certification required.
Preferred Education:
* A 2-year degree or equivalency in InformationTechnology or Networking Engineering from an accredited school or college is preferred.
Required Experience:
* Two years of InformationTechnology work experience with two years of direct support of network and/or telecommunication systems.
Preferred Experience:
* Recommended Certifications: CCNP, AZ-800.
* Four years of networking experience is recommended.
Supplemental Information
Submissions that do not include all parts of the following required information will not be considered:
* a resume.
* an electronic job application (all sections MUST be completed).
* CCNA certification.
Important Information
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
* Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
* To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
* Polk State College is a drug-free workplace.
* Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
* Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
* Polk State College does NOT provide relocation assistance for this position.
Equal Opportunity Statement
Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, gender transition, marital status, genetic information, disability, or pregnancy in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Title IX Coordinator
999 Avenue H, NE
Winter Haven, FL 33881
************
*******************
We encourage applicants to provide feedback of their experience or request help at ****************.
$72k-90k yearly est. Easy Apply 44d ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Spokane Valley, WA?
The average information technology manager in Spokane Valley, WA earns between $82,000 and $172,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Spokane Valley, WA