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ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology manager job in Miami, FL
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
$122.9k-213.4k yearly 3d ago

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IT Director, Ancillary Operations
Femwell Group Health 4.1
Information technology manager job in Miami, FL
We are seeking a strategic, hands-on IT Director, Ancillary Operations to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Director will also provide cross-functional support to the full Ancillaries portfolio. This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems. Essential Job Functions Technology Strategy & Leadership • Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals. • Support technology planning for new site launches, system upgrades, and service line integrations. • Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams. Systems & Infrastructure Oversight • Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications. • Ensure seamless interoperability between ancillary systems and referring practices. • Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals. • Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture. Stakeholder Liaison & Process Optimization • Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites. • Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions. • Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations. Cybersecurity & Compliance • Ensure HIPAA and HITECH compliance across all ancillary IT environments. • Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies. IT Operations & Support • Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations. • Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites. • Facilitate training and communication with non-technical end users Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field. • Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred. Experience: • 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments. • Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software. • Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems. • Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings. Skills: • Exceptional communication and stakeholder management skills. • Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows. • Technically proficient with strong problem-solving, vendor management, and project coordination skills. • Able to bridge the gap between clinical operations and technical infrastructure. Preferred Experience: • Experience supporting women's health or OB/GYN-focused practices. • Implementation of new outpatient or diagnostic center technologies. • Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.
$111k-147k yearly est. 4d ago
Service Delivery Manager
Ampcus Incorporated 4.5
Information technology manager job in Palm Beach Gardens, FL
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success. Job Title: Service Delivery Manager Location(s): Palm Beach Gardens, FL Job Description: The Service Delivery Manager (SDM) is a strategic and operational leader responsible for ensuring the seamless delivery of services to clients. This role is highly customer-facing and demands a proactive approach to managing client relationships, service quality, and operational excellence. The SDM will lead cross-functional teams, drive continuous improvement, and ensure that service level agreements (SLAs) and key performance indicators (KPIs) are consistently met. Key Responsibilities: Strong understanding of Operations, ITIL and Delivery management methodologies and best practices. Excellent communication, interpersonal, and presentation skills. Ability to build relationships and work effectively with diverse teams. Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities. Experience with all management tools, Reporting, Operation and other technologies. Knowledge of organizational behavior and development. Commitment to collaboration, integrity, and excellence. Adaptability, resilience, and proactive problem-solving. Commitment to collaboration, integrity, and excellence. Strong understanding of IT infrastructure, service management tools (e.g., ServiceNow, Jira), and cloud platforms. Excellent communication, negotiation, and interpersonal skills. Proven leadership and team management capabilities. Analytical mindset with a focus on data-driven decision-making. Ability to thrive in dynamic, fast-paced environments. Managing daily operations & Leading team meetings and discussions with Service Reviews.Developing and implementing strategic plans & Overseeing projects from inception to completion. Maintaining communication with stakeholders. Customer Engagement & Relationship Management: Act as the primary point of contact for clients, ensuring high levels of satisfaction and trust. Conduct regular service reviews and client meetings to assess performance and gather feedback. Resolve escalations swiftly and professionally, maintaining transparency and accountability. Service Delivery Oversight: Oversee end-to-end service delivery processes, ensuring alignment with client expectations and business goals. Monitor SLAs, KPIs, and operational metrics to ensure consistent service excellence. Lead incident and problem management efforts, including root cause analysis and preventive actions. Team Leadership & Collaboration: Manage and mentor service delivery teams, fostering a culture of ownership, collaboration, and continuous learning. Coordinate with internal departments (e.g., IT, support, operations and Delivery) to ensure smooth service transitions and implementations. Facilitate training and development programs to enhance team capabilities. Process Improvement & Governance: Identify and implement service improvement initiatives to enhance efficiency and customer experience. Ensure compliance with ITIL, Operations and other service management frameworks. Maintain documentation of service processes, client interactions, and performance reports. Financial & Strategic Management: Manage budgets related to service delivery, ensuring cost-effective operations. Contribute to strategic planning and roadmap development for service delivery enhancements. Projection, Project activity budget knowledge required Required Qualifications: Experience: 10-12 years in service delivery or technical support roles, with at least 9-10 years in a customer-facing Delivery leadership position. Education: Bachelor's or Master's degree in Engineering, IT, or Business Administration. Certifications: ITIL Foundation or higher, PMP or Six Sigma etc as an Advantage. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$80k-115k yearly est. 6d ago
Director, Data Center Engineering
LVI Associates 4.2
Information technology manager job in Miami, FL
Industry: Data Center / Critical Infrastructure About the Role We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments and the modification of existing assets. This role serves as the technical cornerstone for project execution-bridging sales strategy, engineering design, permitting, and consultant management. You will oversee multidisciplinary engineering initiatives and manage architectural and engineering (A&E) consultants through formal design and permitting phases. With a focus on innovation and execution, you'll ensure every data center development is built on a strong, scalable, and compliant technical foundation. Key Responsibilities Engineering Leadership Own all engineering efforts related to data center infrastructure, including new builds and expansions. Coordinate civil, structural, mechanical, and electrical (CSME) disciplines to deliver integrated, cost-effective solutions. Translate sales and solutions engineering inputs into actionable design programs. Validate technical feasibility, cost, and delivery schedules during planning stages. Provide technical oversight from site planning through execution to maintain design integrity. A&E Consultant Management Manage A&E consultants from conceptual design through permit sets and construction documentation. Act as primary liaison for contractual negotiation and scope coordination under AIA agreements. Drive permitting strategy with local authorities and consultants to ensure compliance and entitlement. Align technical deliverables with broader project milestones in collaboration with legal, real estate, and construction teams. About You 5-10 years of experience in data center, critical infrastructure, or industrial engineering roles. Strong technical background across civil, structural, mechanical, and electrical systems. Proven experience managing A&E consultants and delivering large-scale infrastructure projects from concept to permit-ready status. Familiarity with AIA contracts, permitting processes, and jurisdictional design reviews. Ability to integrate engineering strategies into commercial development initiatives. Exceptional leadership and cross-functional communication skills. Deep knowledge of data center system design, code compliance, and construction integration. Strategic mindset with a focus on execution, risk mitigation, and scalable infrastructure design.
$102k-131k yearly est. 1d ago
Information Technology Professional (IT Support) (Hialeah)
Us Navy 4.0
Information technology manager job in Hialeah, FL
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
$45k-67k yearly est. 1d ago
North America OSS/BSS Solutions Sales Director
MBR Partners 2.8
Information technology manager job in Miami, FL
A Telecoms software business focused on OSS/BSS solutions is seeking a highly motivated Sales Lead to expand its North American business. The role involves building a sales pipeline, attending trade shows, and leading presentations. Candidates should be familiar with BSS/OSS applications and be able to manage multiple clients. The position requires approximately 40% travel and offers flexible salary levels. #J-18808-Ljbffr
$110k-163k yearly est. 1d ago
Service Delivery Manager
Aqualis
Information technology manager job in Delray Beach, FL
About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water. Description Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair. Performing general environmental maintenance activities. Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer. Disposing of sediment, trash, and debris from stormwater systems. Performing physical labor in a variety of weather conditions. Completing maintenance & inspection reports and tracking crew expenses Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW) Position Requirements Basic requirements: Background check and drug test are part of the pre-employment process Ability to acquire and maintain a DOT Health Card; Ability to maintain insurable status under the company's auto policy Possess an analytical approach to stormwater drainage management Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.) The ASDM must be willing to travel and be away from home 4-5 days per week Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs Location Delray Beach, FL Category Environmental Services Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Number of Openings 1 Base Compensation Min $21.00 / Hr. Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality. We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law. Tags Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance This position is currently accepting applications.
$21-24 hourly 5d ago
IT Systems Manager, Firm Operations
Crete Professionals Alliance
Information technology manager job in Aventura, FL
Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 30+ regional offices, 1,000+ dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the Top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Position Overview We are seeking a highly skilled IT Systems Manager with deep expertise in enterprise infrastructure and cloud technologies and proven leadership in M&A integration playbook execution to oversee and continually improve our firm's cloud-centric IT environment. This role is responsible for ensuring reliable, scalable, and secure systems that support our partner firms across the organization and meet enterprise standards. The ideal candidate brings strong experience in global enterprise IT operations, cloud-first architecture, and application support within the CPA or professional services industry and high growth platform companies. Key Responsibilities IT Operations & Enterprise Support Provide support to firm operations including service desk, endpoint management, patching, monitoring, and incident response. Ensure stable support for tax, audit, workflow, and document applications commonly used by CPA firms. Establish ITIL-aligned processes that enhance reliability, uptime, and partner-firm satisfaction. Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations. Assist firms with life cycling technology assets and implementing industry leading solutions such as cloud-based platforms, LAN/WAN infrastructure, firewalls/VPN's, and backup systems M&A Integration Leadership Lead the planning, due diligence, and execution of IT integration playbooks, ensuring smooth technology alignment and rapid adoption of corporate standards. Assess acquired firm infrastructure, identity, and application landscapes to design structured and relevant technology roadmaps. Coordinate cross-functional projects, timelines, communications, budgets, resource allocations, and change management. Systems & Infrastructure Lead the configuration, optimization, and governance of Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services. Assist firms with maintenance, configuration, and support of on-premises, hybrid, and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools. Ensure a modern, seamless end-user experience across all partner firms through standardization, automation, and proactive monitoring. Oversee identity and access management using Microsoft Entra ID, including Conditional Access, MFA, SSO integrations, identity governance, and privileged identity management. Maintain secure, scalable identity architecture that supports cross-firm collaboration and onboarding of acquired or partner entities. Manage and optimize Azure services including compute, storage, networking, virtual desktops, security services, and hybrid-cloud integrations. Design and maintain scalable infrastructure architectures aligned with best practices in availability, performance, and cost management. Oversee Azure governance, resource organization, policies, and automation frameworks for consistent standards across partner firms. Support the implementation and management of modern security platforms including Microsoft Defender XDR, Intune, and other security-related tools. Leadership & Strategic Alignment Manage and mentor IT staff, promoting a culture of excellence, innovation, and continuous improvement. Ensure all systems adhere to firm, client, and industry regulatory requirements relevant to CPA and professional services. Contribute to the development of technology standards, cloud strategy, and long-term infrastructure roadmaps. Work closely with partner firms and business leaders to align technology with organizational goals and operational needs. Qualifications Required: Bachelor's degree in IT, Computer Science, or equivalent experience. 5-8+ years managing enterprise IT environments with strong focus on Microsoft 365, Entra ID, and Azure. Demonstrated experience in building and maintaining reliable, scalable cloud systems. Experience supporting CPA/professional services applications and operations. Proven success leading M&A technology integration projects for high-growth platform companies. Strong communication, leadership, and project management skills. Preferred: Microsoft certifications (AZ-104, MS-102, SC-300/400, AZ-305, or equivalent). ITIL certification and/or experience with mature ITSM processes. Experience implementing Zero Trust, cloud governance, and automation frameworks. Background in hybrid and cloud-only modernization initiatives. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
$94k-132k yearly est. Auto-Apply 40d ago
STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845
State of Florida 4.3
Information technology manager job in Miami, FL
Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATE FROM: PRIMROSE LAURIENT Senior HR Administrator DATE: October 24, 2025 RE: POSITION AVAILABLE Computer Programmer - Information Systems Location: E.R. Graham Building 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview: The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m. The Job Responsibilities are: * Developing and designing business management applications * Developing, designing, and maintaining websites * Developing and maintaining the SQL Server * Creating statistical reports and business intelligence dashboard * Performing other related duties as assigned The Minimum requirements are: * Two (2) years of experience in computer operations, systems analysis or programming * Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.) * Working knowledge of the development of business applications utilizing SQL databases The Preferred Qualifications and Skills are: * Associate of Science Degree in Computer Technology * Proficiency with the C#, VB.Net and XML programming languages * Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher) * Proficient with Microsoft PowerBi and SSRS. * Proficiency developing web services, SOAP, XML * Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies * Familiarity with any version of Microsoft Access / VBA Specific Skills and Characteristics: The Successful Candidate must be able to: * Possess and demonstrate significant knowledge of computer programming * Possess and demonstrate excellent written and oral communication skills * Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines * Manage multiple priorities simultaneously * Be team oriented * Be adaptable to change * Work effectively with all levels of staff and outside agencies Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
$50.4k-94k yearly Easy Apply 60d+ ago
IT Manager / Systems Administrator
Nexgen Technologies, LLC 4.1
Information technology manager job in Boca Raton, FL
NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform. Position Summary Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms. This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills. Key Responsibilities Systems Administration & Security Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management Administer CCaaS accounts, including Nobelbiz and 8x8 Maintain security posture and assist with SOC 2 and HIPAA compliance efforts Endpoint Management Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari Troubleshoot hardware and software issues for remote team members Service Desk & Support Manage Jira Service Desk, including workflow configuration, automation, and SLA management Provide technical support for internal systems and the NexGen Virtual Workplace platform Support third-party integrations and web applications, including audio/video and browser-related issues. Collaborate closely with operations and customer support teams on issue resolution Participate in a rotating on-call schedule for after-hours support Platform Support Work within agile framework (Scrum/Kanban) for project delivery and issue tracking Document processes, configurations, and troubleshooting procedures Document solutions and maintain knowledge base articles. Continuously improve automated support responses and results accuracy Help build dashboards for systems monitoring Qualifications 5+ years of experience in IT administration or systems engineering Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams) Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD) Demonstrated expertise in Zoho CRM, Support, WorkDrive, Billing, and Vault administration Proficiency with Jira Service Desk administration and workflow management Strong experience configuring Windows and mac OS devices for enterprise use Solid understanding of agile methodologies (Scrum, Kanban) Excellent troubleshooting and problem-solving skills Strong written and verbal communication skills for technical and non-technical audiences Self-directed work style with ability to manage priorities in a fast-paced startup environment Bachelor's degree in information technology, Computer Science, or a related field. Preferred Experience supporting AWS-based SaaS platforms Familiarity with SOC 2 and/or HIPAA compliance requirements Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.) Background in identity management and SSO implementations Prior startup or small team experience Work Environment Hybrid position Must be physically located in the South Florida region Participation in a rotating on-call schedule is required Collaborative work with operations, customer support, and engineering teams Who You Are A collaborative team player who thrives in demanding, dynamic environments. You balance technical precision with practical problem-solving, communicate clearly with both technical and non-technical stakeholders, and take ownership of systems to ensure reliability and optimal performance. Compensation & Benefits Salary commensurate with experience. Benefits package details provided during the interview process. Equal Opportunity Employer
$93k-123k yearly est. 15d ago
IT Director - Infrastructure & Support
Polaris Pharmacy Services
Information technology manager job in Fort Lauderdale, FL
WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support. Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement. If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us. Job Summary: As an IT Director, you will be responsible for overseeing the company's entire IT infrastructure, managing a team of IT professionals, and ensuring the effective and efficient operation of all IT systems and services. The ideal candidate will have a strong background in IT management, exceptional leadership skills, and a proven track record of successfully implementing IT strategies aligned with business objectives. Supervisory Responsibilities: This position oversees IT roles Duties/Responsibilities: Team Leadership & Management Supervise and mentor a team of 6 server and desktop engineers and a considerable number of vendor team members. Foster a culture of accountability, continuous improvement, and customer service excellence. Conduct regular performance reviews and provide coaching and development opportunities. Develop and execute IT strategies and initiatives that align with the organization's goals and objectives. Establish and enforce IT policies, procedures, and standards to ensure compliance with relevant regulations and best practices. Vendor & Service Management Manage a $2M/year Managed Service Arrangement (MSA), ensuring vendor performance aligns with contractual obligations and service level agreements (SLAs). Serve as the primary liaison between internal stakeholders and several external service providers. Develop and monitor IT budgets, controlling costs and optimizing resource allocation. Operational Excellence Establish and manage key performance metrics including: Mean Time to Repair (MTTR) Available System Time Help Desk Ticket Closure within SLA Ticket reduction Drive root cause analysis (RCA) for recurring incidents and implement corrective actions. Develop methods and solutions to provide 24x7x365 availability to pharmacies. Maintain and enhance the IT service catalog to ensure clarity and alignment with business needs. Oversee the design, implementation, and maintenance of the company's IT infrastructure, including networks, servers, databases, and applications. Infrastructure Enhancements and Optimization Oversee an Azure environment running Commercial Off The Shelf (COTS), semi-custom, and fully bespoke applications. Migrate on premise servers to cloud. Advise on multi-site, multi-zone, and localized architectures to provide continuous availability. Network design and optimization activities. Telephony and call routing management leadership and guidance for supporting team members. Incident & Problem Management Oversee incident response and escalation processes to ensure timely resolution. Lead post-incident reviews and ensure documentation of lessons learned. Process Improvement Optimize Azure Cloud utilization and expense. Identify and implement process improvements to enhance system uptime and user satisfaction. Collaborate with cross-functional teams to align IT support with business objectives. Implement advanced monitoring / telemetry tools. Evaluate and recommend new technologies, tools, and systems to improve the efficiency and effectiveness of IT operations. Qualifications Required Skills/Abilities: Actively engaged with a bias for action. Vendor and Managed Services Partner (MSP) management. Incident management coordination through resolution. Strong knowledge of IT infrastructure, systems, and security principles. Demonstrated ability to develop and execute strategic IT plans that align with business objectives. Excellent leadership and people management skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving abilities, with a focus on innovation and continuous improvement. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Proven track record of successfully managing large-scale IT projects and delivering results on time and within budget. Knowledge of relevant regulatory requirements and best practices in IT governance and compliance. Up to 25% travel required. Preferred Skills/Abilities: SQL monitoring and basic query writing Advanced Monitoring Tools (e.g. Dynatrace, Data Dog, Application Dynamics) Pharmacy system support (e.g. Softwriters Frameworks, Red Sail PioneerRx) Batch scripting writing skills Networking and SD-WAN management Telephony and IP Phone Systems configuration knowledge QUALIFICATIONS/COMPETENCIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree is a plus. Proven experience in a senior IT leadership role, with a minimum of 10 years of relevant experience. Process Improvement Certification (e.g. 6 Sigma) preferred Support Framework Certification (e.g. ITIL, ISO9000) preferred
$118k-176k yearly est. 11d ago
Senior IT Network Administrator
ICBD
Information technology manager job in Fort Lauderdale, FL
Job Description Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. The following are duties and responsibilities that the Senior IT Network Administrator shall provide: Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security. Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting. Participate in on-call rotations and provide Tier 3 support for network-related incidents. Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X). Standardize network configurations and maintain detailed documentation and templates. Plan and execute network build-outs for new office locations in coordination with internal teams and vendors. Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking. Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls). Ensure secure and scalable hybrid connectivity between on-prem and cloud environments. Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability. Enforce cloud network security standards and ensure compliance with internal and external regulations. Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH. Develop and maintain security best practices across all network environments. Automate network tasks and configurations using Ansible, Terraform, or similar tools. Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management. Collaborate with cross-functional teams and external partners to align network initiatives with business needs. Provide mentorship to junior administrators and contribute to team knowledge sharing. Evaluate and recommend emerging technologies to enhance network efficiency and security. Requirements The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, information technology, or a related field and: 8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role. Proven experience managing enterprise network infrastructure across multi-location environments. Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet). Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X). Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco). Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity). Working knowledge of hybrid cloud networking (Azure, AWS, GCP). Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell). Understanding of Zero Trust principles and modern security architectures. Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark). Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms. Strong problem-solving and analytical skills with a focus on uptime and continuity. Excellent documentation and communication skills for technical and non-technical audiences. Ability to multitask and adapt in a fast-paced, dynamic environment. Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program. Recruiter ID: #LI-JW1
$91k-119k yearly est. 5d ago
Senior IT Network Administrator
ICBD Holdings
Information technology manager job in Fort Lauderdale, FL
Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office About ICBD ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. The following are duties and responsibilities that the Senior IT Network Administrator shall provide: Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security. Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting. Participate in on-call rotations and provide Tier 3 support for network-related incidents. Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X). Standardize network configurations and maintain detailed documentation and templates. Plan and execute network build-outs for new office locations in coordination with internal teams and vendors. Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking. Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls). Ensure secure and scalable hybrid connectivity between on-prem and cloud environments. Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability. Enforce cloud network security standards and ensure compliance with internal and external regulations. Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH. Develop and maintain security best practices across all network environments. Automate network tasks and configurations using Ansible, Terraform, or similar tools. Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management. Collaborate with cross-functional teams and external partners to align network initiatives with business needs. Provide mentorship to junior administrators and contribute to team knowledge sharing. Evaluate and recommend emerging technologies to enhance network efficiency and security. Requirements The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, information technology, or a related field and: 8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role. Proven experience managing enterprise network infrastructure across multi-location environments. Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet). Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X). Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco). Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity). Working knowledge of hybrid cloud networking (Azure, AWS, GCP). Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell). Understanding of Zero Trust principles and modern security architectures. Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark). Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms. Strong problem-solving and analytical skills with a focus on uptime and continuity. Excellent documentation and communication skills for technical and non-technical audiences. Ability to multitask and adapt in a fast-paced, dynamic environment. Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program. Recruiter ID: #LI-JW1
$91k-119k yearly est. Auto-Apply 34d ago
IT Infrastructure Manager
Four Squared Solutions
Information technology manager job in Fort Lauderdale, FL
IT Infrastructure Manager (Windows) Employment Type: Full-time Seniority Level: Senior Environment: Mid-sized, fast-paced organization We are seeking an experienced and hands-on IT Infrastructure Manager (Windows) to lead and manage the administration of our Windows-based IT systems and messaging platforms. This role is vital to the successful operation, security, and scalability of our enterprise environment, which includes Active Directory, Exchange Server, Office 365, and Azure AD. The ideal candidate is a self-driven, senior professional who thrives in a hands-on role and has extensive experience in managing Windows Server environments, Exchange systems, and other core Microsoft technologies. This position will require a deep understanding of Windows Server (2016/2019/2022), Exchange (on-prem and hybrid), and Microsoft 365 services, as well as a proactive approach to system optimization, troubleshooting, and security compliance. Key Responsibilities: Windows Systems Administration: Manage and maintain Windows Server (2016/2019/2022) infrastructure, including Active Directory, Group Policy, DNS, DHCP, file/print services, and network shares. Monitor system performance, availability, and capacity to ensure a stable and secure operating environment. Implement and enforce security measures (e.g., patch management, vulnerability remediation, security policies) to maintain system integrity and compliance with organizational standards. Administer virtualization environments using VMware or Hyper-V, ensuring optimal resource allocation and system performance. Messaging & Exchange Administration: Oversee and support Exchange Server environments (2016/2019) and hybrid Exchange Online setups, managing mail flow, connectors, retention policies, transport rules, and public folders. Troubleshoot mail delivery and handle anti-spam/anti-malware configurations to ensure secure and reliable communications. Execute migrations and upgrades, such as moving from Exchange to Exchange Online or migrating mailbox data between environments. Microsoft 365 / Office 365 Administration: Manage Microsoft 365 tenant services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory. Administer M365 security tools such as DLP, M365 Defender, Conditional Access, and MFA, to ensure user and data security. Manage user provisioning, license assignments, and access controls via Azure AD/Entra, ensuring proper permissions and compliance. Utilize PowerShell scripting to automate administration tasks, streamline reporting, and improve operational efficiency. Leadership & Collaboration: Provide leadership and technical direction to a small team of IT professionals, ensuring they are aligned with organizational goals and standards. Collaborate with other IT teams to support cross-functional projects and ensure smooth system integrations and operations. Mentor junior administrators and foster a culture of continuous learning and improvement within the IT department. Qualifications: Required: 8+ years of hands-on experience in a Windows systems administration role, with a strong background in Windows Server, Active Directory, Exchange, and Office 365. Proven expertise in managing hybrid environments, including on-prem and cloud solutions (Exchange Server, M365, Azure AD). Advanced knowledge of Windows Server (2016/2019/2022) and related technologies, with a focus on security, performance tuning, and troubleshooting. Strong PowerShell scripting skills for automating administrative tasks and system management. Solid understanding of networking principles and security best practices for enterprise IT infrastructure. Ability to manage complex IT environments and handle critical incidents or system outages effectively. Preferred: Bachelors degree in Information Technology, Computer Science, or a related field. Microsoft certifications such as: Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Experience with VMware or Hyper-V virtualization platforms. About Us: At Four Squared Solutions, we provide innovative IT staffing, managed solutions, and consulting services that empower organizations to thrive. Headquartered in South Florida, we help our clients build dynamic IT teams and deliver exceptional technology solutions. We believe in connecting great people with great opportunities, fostering success both for individuals and businesses. Equal Opportunity Employer (EOE): Four Squared Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual based on sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable laws. We comply with all employment eligibility verification requirements.
$92k-124k yearly est. 60d+ ago
Senior IT Specialist
Atria Physician Practice New York PC
Information technology manager job in Palm Beach, FL
ABOUT ATRIA Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member's care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. ROLE Atria's IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on Senior IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria's customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees. With regard to corporate IT systems, the Senior IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic's IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The Senior IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality. With regard to clinical IT systems, the Senior IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices. The Senior IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory, provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles. This role will report to the Chief Information Officer as part of the Product & Technology organization. ESSENTIAL FUNCTIONS Support “help desk” function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices Support IT and AV within Atria's healthcare clinic including hospitality-led member suites User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ..), Imaging (Ambra, Syngo, ..), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables Where appropriate, support Atria's policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data Onsite printers, fax, scanners, and ongoing maintenance where required Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc. Continually identify opportunities to optimize budget for IT Support onsite and remote troubleshooting through diagnostic techniques Provide end user training as needed Maintain asset inventory across end user and organizational assets Provide timely and accurate updates on IT risks, issues, resolutions and expenditures Requirements BSc/BA in IT or Computer Science or relevant field preferred Minimum of 5 years' experience in a Senior IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria's services Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech Experience with new office setup across networking, devices, and infrastructure Vendor management with demonstrated ability to drive vendor's customer service and cost terms Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses Ability to diagnose and resolve technical issues across all areas of responsibility Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti) Proficiency in English, spoken and written, and proactive communication skills Commitment to high quality customer service akin to luxury service brands Organized and detail oriented Thrives a fast-paced start-up environment with changing requirements and uncertain work hours On site in Palm Beach, Florida Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire Flexible Time Off 401k contributions and 4% match starting after 6 months Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure Fitness Perks including Wellhub + Time to give back and make an impact in underserved communities
$78k-106k yearly est. Auto-Apply 60d+ ago
Senior Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services, LLC
Information technology manager job in Miami, FL
Senior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: ******************* #CJ
$91k-118k yearly est. Auto-Apply 60d+ ago
IT Network Administrator
Chenmed
Information technology manager job in Miami, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc. + Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications. + Manages and maintains network devices, wired and wireless, at all offices. + Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center. + Assists with workstation, printer, IoT, and MIoT, network installation as needed. + Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment. + Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations. + Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures and knowledge bases. + Participate in the IT Operations on-call support rotation. + Ensures that a remarkable level of customer service is provided at all times. + Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: + Technical understanding of network design and setup + Understanding of client/server and web applications + Basic understanding of scripting and automation + Knowledge of firewalls, switches, wireless access points + High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills + Excellent phone and communication skills + Strong interpersonal skills + Ability to work independently as well as, in a team environment + Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift + Ability to document all activities and instructions + Ability to work with all end user skill levels + Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software + Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time + Spoken and written fluency in English + This job requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + AA/AS degree in an Information Technology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required + A minimum of 3 years' experience working within a dedicated, multi-tier technical team required + A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred + At least one (1) entry level certification (Network+, CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket system) + Experience configuring routers and/or switches via a CLI or terminal interface + Experience managing data facilities and familiarity with their design **PAY RANGE:** $68,346 - $97,636 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
$68.3k-97.6k yearly 60d+ ago
Senior Director - Infrastructure & Cloud Operations
Cendyn
Information technology manager job in Boca Raton, FL
We are seeking a highly skilled and experienced Senior Director of Infrastructure & Cloud Operations to lead the design, implementation, and management of our Cloud/SaaS platform and operations. You will be responsible for the strategies and operational plans to ensure the availability, scalability, performance, and security of our Cloud platform. You will report to the CTO/SVP of IT and work closely with cross-functional teams, including product management, engineering, information technology, customer success, and security to drive innovation and efficiency in our SaaS operations. You will have responsibility for release management, cloud provisioning and FinOps, monitoring and observability, site reliability engineering (practices and processes) to create highly reliable and scalable solutions and code red (outage escalation processes), etc. This role requires a strong technical background in SaaS/Cloud computing, excellent leadership skills, and a proven track record of successfully managing large-scale SaaS/Cloud Environments. Responsibilities: Manage the design and implementation of the environment and processes for SaaS/cloud operations and monitoring systems. Lead and manage a team of engineers responsible for designing, implementing, and supporting our private and public Cloud platforms. Oversee the deployment, monitoring, and maintenance of product releases ensuring high availability, scalability, and performance. Ownership of reporting on platform performance/availability (SLAs) Collaborate with cross-functional teams to implement best practices, standards, and policies related to SaaS/Cloud infrastructure architecture and operations. Drive continuous improvement efforts to optimize performance, reliability, cost-efficiency, and security. Identify potential points of failure and effectively implement processes that support the rapid growth and improve the overall delivery of current products as well as acquired products. Provide technical guidance and mentorship to team members, fostering their professional growth and development. Establish and maintain effective communication channels with stakeholders, providing regular updates on infrastructure projects and initiatives. Develop and manage the infrastructure budget, ensuring cost-effective allocation of resources. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. 10+ years' experience working as a Director or Senior Director with demonstrated success in operating mission critical software services in a SaaS/Cloud environment such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, or other enterprise SaaS/cloud platforms. 5+ years of firsthand experience in 24x7x365 SaaS/Cloud Operations. 5+ years of experience managing data center operations. Hands-on platform engineering and/or SRE experience Demonstrated experience in designing and implementing highly available, scalable, and secure Cloud infrastructure solutions. Proficient in infrastructure automation (IaC) tools such as AWS CloudFormation, Ansible, or Chef. In-depth understanding of DevOps principles and practices, including CI/CD pipelines, containerization. Experience with infrastructure monitoring, logging, and analytics tools (e.g., DataDog, NewRelic, LogicMonitor). Experience setting up and maintaining an on-call system (PagerDuty, OpsGenie) Experience in setting up / running Terraform or similar automation tools. Experience in engaging, negotiating cloud discount agreements and managing overall relationships with cloud providers. Experience in working with Engineers across multiple countries / time zones. Experience in setting up and running SRE teams. Hands on experience with code Has the ability to own budgets / costs and strong urge / desire to beat them. Solid understanding of cybersecurity principles and best practices related to Cloud infrastructure. Strong leadership and managerial skills, with the ability to effectively lead and motivate a diverse team across different time zones. Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization. Work Schedule: Monday through Friday, accommodating a work schedule that involves managing teams across multiple countries and time zones. EEO Statement: Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn's employees to perform their job duties may result in discipline up to and including discharge. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$94k-148k yearly est. 6d ago
IT Support Technician
Wheelhouse It 3.6
Information technology manager job in Fort Lauderdale, FL
At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support. Requirements: 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers Technical certifications or training equivalent to A+ and Network+ preferred Prior experience in an MSP or support environment highly desirable Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others Local candidates only Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding. Responsibilities: Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations Work directly with clients and internal staff of varying technical abilities Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments Participate in projects when needed Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply. If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team!
$16-19 hourly Auto-Apply 60d+ ago
Senior IT Coordinator- Team Lead ( Fort Lauderdale)
Pkfod Careers
Information technology manager job in Fort Lauderdale, FL
About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Locations: Fort Laurderdale, FL The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available. Essential Duties: IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users). Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal). Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation. Handle business-critical IT tasks and systems administration. Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests. Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA. Ability to work directly with vendor support to resolve issues when required. Communicate announcements as required for maintenance windows, unplanned outages and application deployments. Contribute to technician knowledgebase as needed. Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need. Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc). Research and evaluate emerging technologies, hardware, and software. Own and lead projects, solutions, and key responsibilities within a larger business initiative. Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations. Escalate incidents with accurate documentation to suitable senior manager/director, when required. Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users. Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons. Qualifications: Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred. Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred. Demonstrated leadership skills. Strong written, oral communication skills and documentation skills. Strong interpersonal skills, with a focus on rapport building and active listening skills. Strong organizational skills and attention to detail. Service management - experience managing end user expectations and end user satisfaction. Ability to work as part of a global team and independently with remote supervision and support. Experience that is preferred but not essential: Experience in an IT role with an Accounting/Advisory firm. Industry certifications. Workstation imaging and distribution, configuring/moving desktop equipment. Demonstrated expertise in the Active Directory management and security. Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules. Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management). Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration. Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks). Experience with MS Exchange/O365/MS Teams/Sharepoint administration. Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker). Experience with PowerShell and/or automation tools (e.g. MS Flow). Experience with network and server management tools (e.g. Pulseway, LogicMonitor). Familiarity with the fundamental principles of ITIL. Deploying pre-packaged software using distribution tools and processes as requested by end users. Compensation & Benefits: Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-LC1 #LI-Hybrid
$85k-117k yearly est. 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Sunrise, FL?

The average information technology manager in Sunrise, FL earns between $47,000 and $123,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Sunrise, FL

$76,000

$47,00010%

$76,000Median

$123,00090%

What are the biggest employers of Information Technology Managers in Sunrise, FL?

The biggest employers of Information Technology Managers in Sunrise, FL are:

Grant Thornton
Franklin Templeton
Biostem Technologies
Biostem Technologies, Inc.

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Zippia Careers
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Information Technology Manager Sunrise, FL Jobs

Information technology manager jobs in Sunrise, FL - 762 jobs

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Service Delivery Manager

Director, Data Center Engineering

Information Technology Professional (IT Support) (Hialeah)

North America OSS/BSS Solutions Sales Director

Service Delivery Manager

IT Systems Manager, Firm Operations

STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845

IT Manager / Systems Administrator

IT Director - Infrastructure & Support

Senior IT Network Administrator

Senior IT Network Administrator

IT Infrastructure Manager

Senior IT Specialist

Senior Discovery IT System Administrator (Top Secret Clearance Required)

IT Network Administrator

Senior Director - Infrastructure & Cloud Operations

IT Support Technician

Senior IT Coordinator- Team Lead ( Fort Lauderdale)

Learn more about information technology manager jobs

How much does an information technology manager earn in Sunrise, FL?

What are the biggest employers of Information Technology Managers in Sunrise, FL?