Information technology manager jobs in Utica, NY

The IT Project Manager is responsible for managing and delivering application, operations and/or business projects. Responsibilities Plans, directs, and coordinates a matrixed teams activities to manage and implement approved scope from business case through project close-out Plans, schedules, monitors, and reports on activities related to the project Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks Monitors and controls project scope, requirements and change management needs Identifies the appropriate blend of talent and resources to meet project needs and requirements Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards Monitors and reports on the progress of the resolution of high impact problems according to established standards. Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues Establishes appropriate metrics for measuring key project criteria Maintains currency on emerging technologies and project management techniques Monitors and evaluates quality of performance and product from all work within scope of responsibility Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use Directly negotiates with and functions as a liaison between functional partners, users, and suppliers Acts professionally at all times Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups Coaches and counsels members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan Mentors new Project Managers on methodology, processes, organizational structure, etc Assists with coordination of the workload of several Level I and Contract PMs on larger projects requiring multiple PMs and teams Works with various groups across the organization to define the scope of a particular project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage Contributes suggestions and works independently to implement changes to project management methodology and processes; gains consensus amongst various groups to accept the changes Qualifications Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of bachelors) Eight years related work experience PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification Required Skills Demonstrated experience in multiple project methodologies - waterfall, agile, SDLC, etc Experience in drafting both internal and external communications to convey project findings and status Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations Knowledge and experience working in information technology, healthcare, health insurance and/or similar industry Demonstrated leadership skills Demonstrated skills in developing and achieving project scope, costs, and planning Demonstrated skills in forming and fostering high performance, cross-functional teams Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. A writing sample is required with application submission Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level Experience with Quality principles and tools. Demonstrated problem solving skills Very strong analytical and business process development skills Demonstrated competence in project leadership tasks Ability to maintain poise and composure under pressure and in difficult situations

Leads research, design, and development activities to improve NYPA's energy services. Designs, constructs, and tests and operates equipment. Ensures that standards of quality, cost, safety, reliability, timeliness, and performance are met throughout all engineering activities. Applies engineering knowledge and technology, industry standards and practices to solve project, operational, or regulatory objectives. This includes wide knowledge of utility industry related engineering, operational procedures, practices, skills. Typically this does not include practice of design drawings, specifications, calculations. Responsibilities * Manage a team of engineers and/or other technical roles. Review performance; establish work performance goals and review individual goals each appraisal period. Recommends staff additions, promotions, salary increases and develop the schedules. * Ensure inspections and evaluations of existing conditions for equipment and systems for proper installation, problem identification and troubleshooting, or improvements are properly conducted. * Provide direction and oversight to the design and drafting team in the development of the project drawings * Review and approve work produced by other engineers, including designs and specifications ensuring complete, accurate and detailed modification packages, drawings and documentation. Ensure staff produce clear, concise, complete and articulate reports which explain recommendations * Oversee prioritization of requests to ensure deadlines are met. * Ensure coordination of work with other disciplines and departments for the successful development and execution of the project. * Oversee inspections and evaluations on vendor products to ensure engineering requirements and Authority needs are satisfied. Knowledge, Skills and Abilities * Knowledge of commercial, industrial and/or utility facilities and their various systems and components. * Knowledge of and extensive familiarity with current codes, standards, and regulations. * Strong verbal and written communication skills. * Demonstrated performance as a leader on multi-discipline team projects. * Excellent presentation skills with the ability to tailor presentations for a variety of audiences. * Knowledge of engineering analysis software programs required. * Leadership, communication and interpersonal relationship skills with the ability to work with various functional groups. Education, Experience and Certifications * Bachelor of Science Degree in an Engineering discipline or equivalent, from an accredited college or university * Master of Engineering Degree preferred. * Minimum of five (5) years of related work experience. * New York State P.E License preferred, or P.E License from another state, with New York State endorsement within 12 months of start date. * Experience in a lead engineer role in the electric utility industry or electrical construction. Physical Requirements Hiring Manager: Jordi Parisian Department: Transmission Grade Level: EN07M2 The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $130,000-$179,300. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email accessibility@nypa.gov. Job Segment: Drafting, Information Technology, IT Manager, Engineer, Equity, Engineering, Technology, Finance

We are seeking a proactive Information Technology Manager to oversee IT operations at Munson. The Information Technology (IT) and Network Manager serves as the strategic and operational leader for Munson's technology infrastructure, responsible for maintaining institution-wide IT systems, network security, and digital learning environments. This role develops technology standards, leads digital transformation initiatives, and ensures robust business continuity and cybersecurity policies and practices across all campus operations; this includes the Museum of Art and Pratt Munson College of Art and Design. Additionally, will lead and model the delivery of an exceptional user experience. This is a full-time, on site position located in Utica, NY. Hours are Monday through Friday 9 am - 5 pm., however availability during evenings and weekends to troubleshoot in emergency situations is necessary, OUR CULTURE: Munson is committed to community engagement and belonging. We encourage applications from all qualified candidates, regardless of background, and welcome the unique perspectives and experiences they bring. If your skills and qualifications align with this opportunity, we invite you to apply to join our team. This position will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization. ESSENTIAL JOB FUNCTIONS Systems Administration & Infrastructure Management Provides comprehensive network support across multiple operating systems and platforms Maintains and optimizes network security, backup systems, and disaster recovery protocols Coordinates equipment procurement, installation, upgrades, and configuration management Working with our outside consultant, conducts regular security assessments, vulnerability testing, and compliance audits Manages relationships with external IT vendors, cloud service providers, and technology partners, overseeing procurement and administration of external services. Collaborate with vendors to address technical issues, evaluate new technologies, and negotiate service contracts to meet organizational needs. Information Services & Digital Strategy Oversees web-based services, learning management systems (LMS), and student information systems Oversee the resolution of technical issues and service requests, serving as an escalation point for complex problems. Ensure the maintenance and optimization of IT infrastructure, including networks, servers, workspaces, classrooms, and computer labs. Implement and enforce standards and policies for networking, computing, security, and data services to maintain system reliability and integrity. Collaborates with academic departments on educational technology integration and digital pedagogy support Helps to ensures the Family Educational Rights and Privacy Act (FERPA), the General Data Protection Regulation (GDPR), and other data privacy compliance across all systems Manages cloud infrastructure, hybrid environments, and SaaS application portfolio Develops and implements data governance policies and procedures Leadership & Team Development Supervises, evaluates, and coaches a team of four IT professionals, (technicians and specialists), and student workers, fostering a culture of continuous learning. Provides guidance, support, and ongoing training to team members to enhance their technical skills and customer service abilities. Coordinate tasks and projects across the department, enduring efficient allocation of resources and timely completion of deliverables. Strategic Planning & Innovation Develops comprehensive IT strategic plans aligned with organizational goals and budget cycles Helps evaluate and recommend emerging technologies (AI, IoT, cloud services) for potential organizational adoption Develop and implement business continuity plans to mitigate risks and minimize operational disruptions during emergency situations or data loss incidents. Work with directors and department heads to establish and enforce policies and procedures governing the use of computer systems, network infrastructure, and shared electronic resources. Implements business continuity and incident response procedures Financial Management Manages annual IT budget, including capital expenditures and operational costs Negotiates contracts and manages vendor relationships to optimize value Implements cost-effective solutions while maintaining service quality standards Organizational Service Serve on interdepartmental committees as requested and complete other duties as assigned REQUIRED QUALIFICATIONS Knowledge, Skills and Abilities Bachelor's degree in Information Technology, Computer Science, or related field preferred; OR Associate's degree with relevant industry certifications and additional experience Proven experience in a supervisory/leadership role within the IT field required. Strong technical proficiency in networking, server administration, and systems management. Experience with a variety of operating systems and software platforms, including Microsoft Windows Server and Office Suite, mac OS, and Google Workspace. Knowledge of network security principles and technologies, such as firewalls, switches, and access points Demonstrated leadership ability, excellent communication and interpersonal skills with the ability to collaborate effectively with colleagues, students, and stakeholders at all levels. Professional certifications such as ITIL, CompTIA A+, or vendor-specific certifications are highly desired Experience with educational technology systems preferred but not required Ability to work collaboratively with faculty, staff, and students Technical Expertise Strong knowledge of Microsoft Server environments (2016/2019 or newer) and network infrastructure Experience with enterprise networking equipment (Fortinet, Cisco, or equivalent) Understanding of cybersecurity best practices and compliance requirements Familiarity with virtualization platforms, cloud services (Azure, AWS, Google Cloud), and backup/recovery systems Knowledge of identity management systems and access controls Leadership & Communication Strong written and verbal communication skills for diverse audiences Demonstrated project management and problem-solving abilities Experience training and mentoring technical staff Location This position is an on-site in Utica, NY. The final candidate will be required to complete a post-offer, pre-employment background check. Munson is an equal opportunity employer.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe Technology Services Engineering Manager at BHG Financial is a strategic and hands-on leader responsible for delivering exceptional end-user support across a diverse technology landscape. This role oversees the daily operations of the Service Desk team, ensuring the timely resolution of technical issues, seamless onboarding experiences, and consistent service excellence.The manager will support BHG's user endpoint systems and applications, providing front-line support for Windows 11, mac OS, iOS, Android, and AV technologies in conference rooms. The role also includes supporting Zoom, MS Teams, and other collaboration platforms to ensure smooth virtual and hybrid meeting experiences. The ideal candidate possesses a strong technical background, exceptional problem-solving skills, and a customer-first mindset, with proficiency in service management ticketing, such as Jira Service Management, and enterprise software such as Microsoft 365, VPN clients, RingCentral, and Remote Desktop. They excel at multitasking across platforms, guiding service engineers through performance management, project assignments, and professional development, while continuously improving processes and documentation. This role is critical to maintaining operational continuity, driving user satisfaction, and aligning IT support with BHG's broader infrastructure and business goals.What You'll Do Operational control: Oversee daily operations to ensure compliance with standards and achieve organizational objectives. Shift scheduling: Manage shift scheduling to optimize staff coverage and operational efficiency. KPI accountability: Monitor key performance indicators (KPIs), such as First Response Time, Resolution Time, Ticket Volume Trends, Backlog Volume, First Contact Resolution Rate, Reopen Rate, Escalation Rate, SLA Compliance Rate, Onboarding Readiness Rate, Process Improvement Implementation Rate, etc., to ensure alignment with performance targets and operational goals. Service level adherence: Address all customer cases promptly within established SLA requirements and handle them professionally. Quality assurance: Maintain high service delivery standards while continuously improving customer satisfaction. Staff Coordination: Provide guidance and performance feedback to non-supervisory staff, ensuring alignment with operational goals and fostering accountability through clear direction and support. Workflow Management: Strategically plan and oversee the workflow and time management of staff, assigning daily tasks and setting clear deadlines. Best Practices Implementation: Assess current practices, implement best practice standards, and drive continuous improvement within the team. Performance Reporting: Prepare and present comprehensive performance reports, evaluating team output and operational efficiency on Service Requests, Incidents, and Projects. IT Inventory Control: Ensure a rigorous IT inventory process is maintained, including adherence to preventative maintenance schedules and protocols. Warehousing Logistics: Responsible for the maintenance and upkeep of the IT equipment warehouse, ensuring that there is sufficient inventory on-hand to meet business needs, all equipment is organized, functional, and in optimal condition for use, and equipment is delivered in a timely fashion. Program Development: Develop and implement programs and procedures designed to enhance the effectiveness and efficiency of IT systems and operations. Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications. Training and Utilization: Facilitate the continued and expanded use of technology resources through effective implementation and coordination of training programs. Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications. What You'll Need A bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 5+ years of experience in technical support or service engineering, with a minimum of 2 years in a leadership or managerial role. Strong understanding of ITIL principles and service management best practices. Proficiency in enterprise ticketing platforms (e.g., Jira Service Management, ServiceNow, etc.) Familiarity with endpoint management tools such as Tanium, Microsoft Intune, Jamf, etc. Knowledge of Active Directory, Microsoft 365, and common desktop/network troubleshooting techniques. Deep understanding of Windows 11 system architecture, Group Policy, registry management, driver integration, troubleshooting methodologies, and integration with MDM platforms like Intune and Tanium. Proficient in managing mac OS environments, including system preferences, Terminal commands, software deployment, and integration with MDM platforms like JAMF, Intune, and Tanium. Skilled in configuring, securing, and supporting mobile devices using MDM tools (e.g., Intune, Apple Business Manager, Android Enterprise). Experience with the installation, maintenance, and support of end-user hardware and software applications on Windows, mac OS, iOS, and Android platforms. Experience with the installation, maintenance, and support of Audio-Visual hardware and software in conference rooms. Ability to work at a computer for 8+ hours/day Fine motor manipulation using a computer (mouse/keyboard) Ability to lift 50lbs several times weekly In office presence daily with the local team Travel to other locations for support needs Regular visits to the remote team Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include: •Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

JOB TITLE: Service Delivery Manager STATUS: Exempt DEPARTMENT: Service Delivery REPORTS TO: Director of Service Delivery FULL/PART-TIME: Full-Time OUR CULTURE: At Northland, we don't believe in ceilings. We encourage personal and professional development by maintaining a challenging and rewarding work environment. We believe you are the creator of your own destiny and that you will make the most of your career through hard work, dedication, and initiative. THE MISSION: The Service Delivery Manager leads a high-performing team to deliver seamless, customer-focused telecom solutions. By driving continuous improvement, empowering staff through training, and ensuring consistent execution of processes, this role fosters accountability, efficiency, and exceptional customer experiences, building trust and long-term value for both our teams and customers. HYRBID WORK: We operate in a hybrid work environment, with a minimum expectation of two remote workdays per week. However, team collaboration is a priority, and you may be required to report to either Syracuse or Holland Patent offices more frequently to support cross-office engagement and ensure alignment with your team's needs. SUMMARY ROLES/RESPONSIBILITIES: Leadership Expectations Provides hands-on leadership and daily guidance to Provisioning Specialists and Installation Technicians, maintaining team engagement and accountability. Holds ongoing conversations with managers and team members to align priorities, address challenges, and identify opportunities for process and communication improvements. Shares feedback and contributes suggestions to the Director of Service Delivery to support team success and operational excellence. Training, Development, and Continuous Improvement Identifies and delivers the tools and training necessary for team success Leads team training initiatives using resources and processes supported by People & Talent Maximizes technical staff's potential by redistributing responsibilities and encouraging skill development Understands and develops their own strengths and opportunities for growth associated with areas such as: Staffing, Process, Training & Development Team Leadership, management, engagement, and accountability Customer Experience Seeks ways to improve internal and external customer service, with a focus on earning repeat business. Ensures internal technical teams are providing the best customer service possible to manage the customer experience Service Delivery Execution Oversees the provisioning of all Northland products and services Establishes and maintains user account information for Northland employees with various telecom companies Partners with cross-functional teams and management to process requests Ensures post installation issues are minimized SUPERVISORY RESPONSIBILITIES: This role oversees a team of eight (8) Provisioners and Installation Technicians. MINIMUM JOB QUALIFICATIONS: High school degree 3+ years of experience in telecom, service delivery, provisioning, or field operations Working knowledge of Service Delivery Process Demonstrated commitment to continuous improvement and learning Excellent written and oral communications skills Ability to develop strategies to improve organizational efficiency and effectiveness PREFERRED JOB QUALIFICATIONS: Bachelor's Degree 2+ years in a leadership or supervisory role 5+ Years of telecommunications experience SCORECARD METRICS: NorthX Trouble Tickets 5 days after install 30 Day Post Cut Success After Installation >94% (Monthly) LICENSES/CERTIFICATIONS: A valid driver's license or ability to access transportation to attend work group and organization meetings is necessary. PHYSICAL ACTIVITIES AND REQUIREMENTS: The employee is subject to the following inside and outside environmental conditions: adverse driving conditions, confined spaces, heights, and noise. EQUIPMENT AND MACHINES USED: Ability to use voicemail, telephone, calculator, computer, printer. ENVIRONMENTAL CONDITIONS: The employee is subject to inside and outside environmental conditions, extreme cold, extreme heat, adverse driving conditions, confined spaces, heights, noise, vibration, hazards, atmospheric conditions, and oils. EMPLOYER'S DISCLAIMER: All offers of employment are contingent on successful results from a background check. If results are not acceptable to the company, the company reserves the right to rescind its conditional offer of employment. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee holding this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties required by their office. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

The Specialist in Poison Information Manager of the Upstate Poison Center will provide comprehensive clinical and administrative leadership to the department, which includes achievement of goals, quality and service initiatives, operational management, personnel management, recruitment and retention activities, operational and capital budget planning, preparation, and monitoring. SPI Manager will work in the SPI role approximately 30% to maintain competency and certification in the SPI role. This includes providing comprehensive and individualized management information to callers and health care providers on the care of victims of poisonous exposures, and providing follow-up support to callers and health care providers. Will provide information to the community on the prevention of poisonous exposures and contribute to real-time toxic surveillance and data collection. Will assist the Medical Director and Operations Director in ensuring clinical standards are met in the department. All clinical management, such as medical decisions and treatment protocols, telephone supervision, and case consultation is under the direction and supervision of the Poison Center Medical Director. Minimum Qualifications: Bachelor's degree in Nursing or a health-related field, and a minimum of 3 years of hospital-based clinical experience with progressive leadership responsibilities required. Excellent written/oral communication, leadership, organizational, interpersonal, and analytical skills required. RN, Pharmacist, or Physician required. Preferred Qualifications: SPI experience preferred Work Days: Monday-Friday, Days Message to Applicants: Recruitment Office: Human Resources

Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking IT Professionals and Consultants for positions with a New York State entity. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements Projects may require: analysis, data classification, design, development, testing, quality assurance, security and associated customized training for IT based applications. Additional examples of in-scope projects include, but are not limited to: Technical architecture advisory services; Business Analysis for project development; Proprietary software application development/customization, programming and Integration; Data Information Management (including data migration, data conversion, data manipulation, data Integration); Project Management Project support services - including, but not limited to; project management, project quality assurance and control, and Independent Verification & Validation (IV&V); Disaster Recovery/Business Continuity and Testing; Quality Assurance; Continuity of Operations Planning (COOP); Data Categorization; and Open-Source Software Implementation. Possible Positions Available Program Manager/Site Manager/Project Manager Business Analyst Network Engineer Systems Analyst Server Support Desktop Support Help Desk Technicians Applications Support Database Administrator Software Developer IT Security Specialist Job Application Instructions: To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.

Scope of Responsibilities: Work under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals Job Summary: Provide support to all divisions of the Kph organization through the configuration and support of employee facing hardware and software technologies. *This is not a remote position and will be based out of our Syracuse or Gouverneur, NY Office* Responsibilities Primary Job Duties: Provide timely support of issues and questions utilizing the company's ticketing system. Procure, provision, configure, upgrade, repair, and maintain end user technology including: PCs, laptops, tablets and peripherals Point of sale hardware Wireless handhelds and printers Cellular devices including phones and hotspots Maintain equipment depot to ensure requests are handled in a reasonable timeframe. Configure and support a variety of applications in use throughout the organization. Configure and support vpn, soft phone, and other tele-workforce technologies. Ensure IT policies and procedures are followed and enforced for: Asset tracking Device encryption Anti-malware protection Multi-factor authentication Patching of operating systems and applications Other operational and security related processes Analyze systems data to help ensure system conformance to standards. Document standard operating procedures and system configuration standards to drive consistency. Utilize scripting to efficiently deploy changes across multiple systems and platforms. Provide off hours on-call assistance for urgent service affecting issues. Responsible for completing all mandatory and regulatory training programs. Perform other duties as assigned Qualifications Educational Requirements: Minimum: AS Degree or higher in a technology related field. Experience 2 Years experience servicing PCs and other technology listed above. Special Conditions of Employment Drug Test Initial and continuous exclusion and sanction/disciplinary monitoring Valid driver's license. Compensation $25.00 - $27.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Top Reasons to work with our client: Flexible Paid Time Off & Company Paid Holidays! Health, Prescription, and Dental Insurance! Life and Disability Insurance! 401(k) with Company Match! Employee Assistance Program! Employee Purchase Program! Job Type : Full TimeLocation : Syracuse, New YorkPay : Competitive Pay & Benefits!Job Description What you will be doing: Maintain and prioritize a pipeline of IT projects, support requests, and initiatives Communicate project timelines and status updates to internal stakeholders Lead and develop IT team members, providing performance feedback and training opportunities Prepare and manage the department's annual budget Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation Lead planning and execution of major technology initiatives and capital improvements Work directly with customers on technology integrations Evaluate and recommend software, tools, and systems to meet evolving business needs Ensure the reliability, security, and scalability of all hardware, networking, and server systems Manage data backup, retention, and recovery strategies Maintain secure connectivity and VPN access across company locations Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS Manage custom software development efforts and third-party vendor relationships Ensure software is properly licensed, maintained, and aligned with best practices Deliver business intelligence tools and dashboards to support decision-making Promote adoption of reporting systems such as Power BI Train users to maximize the value of company systems and analytics Foster a service-focused culture that prioritizes internal user and customer needs Maintain appropriate staffing to ensure reliable IT support availability Experience you will need: 5+ years in IT management or software development leadership Bachelor's degree preferred but not required Strong knowledge of project management, system integration, and vendor oversight Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps a plus Excellent communication, organization, and leadership abilities Strong analytical and problem-solving skills Proven ability to train and develop technical teams Results-oriented approach with a focus on service and business impact Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

MINIMUM QUALIFICATIONS Education: High School Diploma or Equivalent. Training and Experience: A minimum of 3 to 5 years of experience with installing and upgrading network infrastructure, software, security patches, and equipment via the use of management tools, i.e., Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM) and Active Directory Users and Computers (ADUC). Must be compliant with Department of Defense (DoD) Directive 8410 “Information Assurance Training (IAT), Certification, and Workforce Management,” Computer Skills: IAT Level II requirements to obtain privileged network access. Security Clearance: Must possess and maintain a Secret security clearance. DUTIES AND RESPONSIBILITIES Full ownership responsibilities of the resolution process from the initial contact with the User to resolution of the Incident, Problem or Service Request. Assume responsibility for Incident, Problem and Service Request resolution regardless of the party performing the work, i.e., if the work is performed by an organization external to the Service Desk (SD), the SD is still responsible for tracking and documenting the resolution process. Support projects associated with making incremental changes to the operational artifacts in response to governance, industry, or customer requirements. Follow-up on resolved tickets to check quality, get user concurrence of ticket closure, and to report customer satisfaction. Work with operational and other teams to ensure final summary, review, analysis, resolution, and lessons learned are documented in Incident Reports for all major incidents and unplanned service outages and submitted in writing to EADS management and the COR no later than seven days of the event or issue. Establish and maintain data in the EADS error tracking database daily; document workarounds and generate known error sub-processes to facilitate quicker diagnosis and resolution for future incidents. Engage in 100% of Service Desk calls, Incidents and Services workflows, processes, and queues to immediately identify, prioritize and address performance issues that will impact the delivery of services to Users. Ensure 100% non-IT requests are properly routed to appropriate support organizations. Support projects associated with making changes to the operational artifacts in response to governance, industry, or customer requirements. Provide account sponsorship to initiate new user documentation, training, access, and orientation processes. Review user paperwork to 100% accuracy and submit to EADS CFP for creation within 48 hours of initiation of new user documentation. Provide a full range of hands-on IT-related support functions. Responsible for on-site support of computing devices (desktops, laptops, printers, etc.) and associated software. Configure, install, and troubleshoot approved laptops, desktops, printers, network- connected copiers, scanners, and other office IT equipment. Configure, install, and troubleshoot approved software elements including the operating system (OS). IAW government regulations. Maintain and upgrade software elements, including the OS. IAW government regulations. Troubleshoot software and hardware issues. Troubleshoot configuration problems. Assist users with application usage questions and concerns. Escalate hardware repair/replacement issues to EADS representatives within 12 hours, if applicable. Report to the EADS representative weekly, as specified by the government, on all performance expectations. Provide first-look capability for cryptographic equipment items. Contractor shall be able to perform operator functions on data encryption devices to include several models of KG and KIV units and secure voice systems to include STE, vIPer, DRSN, SVoIP and ECVoIP devices. Perform first-look maintenance activities on information systems. If unable to correct computer or network problems, coordinate with the help desk for further assistance. Support Air Defense System Integrator (ADSI), Joint Range Extension (JRE), Global Command & Control Systems, BCS-F and CBC2 systems and other mission systems as required. Provide user support and first-look capability for the A/V and Secure Video Teleconferencing Capacity (VTC) systems at EADS. Maintain, update, and create draft technical documentation, policies, and procedures for ensuring continuity of knowledge and operations. Capability to interact with Senior Leadership (Colonel/Civilian Equivalent - Lieutenant General) Meet these performance expectations: Route and/or assign trouble tickets within 2 hours the next business day. Complete assigned incident tickets no later than 15 days after creation. Escalate, within 24 hours, all tickets that will breach 15 days from creation. Ensure no more than 15% of all incident tickets in the backlog are more than 30 days old unless coordinated and approved by the Government. Able to resolve 50% of issues during the initial engagement with users. Follow-up with users within 72 hours of issue closure. Perform other incidental or administrative duties as required and assigned. Annual salary range is 58k to 62K starting out. SUPERVISORY/MANAGEMENT RESPONSIBLITY None

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. The Director, Global ERP Applications plays a critical role in developing and executing an ERP roadmap aligned with business goals. This role leads complex, cross-site ERP initiatives, including acquisition integrations, from planning through post-implementation, while ensuring timelines, risk, and regulatory requirements are addressed. It is a high-ownership role in a fast-paced, lean team environment. The ideal candidate is proactive, detail-oriented, and able to drive planning and execution with minimal oversight, especially during high-stakes efforts resulting from M&A. Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you. Responsibilities ERP Strategy & Execution: Partner with business leaders to develop and deliver a strategic ERP roadmap that aligns with enterprise priorities and vendor roadmaps. Own end-to-end execution of this roadmap, including proactive planning, clear deliverables, and direct accountability for results. Includes implementation, integration, and enhancement of Epicor and QAD ERP systems to support business goals across global manufacturing sites. M&A Integration: Lead ERP due diligence and integration planning during M&A activity. Execute ERP migrations for acquired sites and systems, aligning internal teams, new employees, and external partners to deliver a unified ERP landscape with minimal disruption. Project Management: Own the development and delivery of detailed ERP project plans, timelines, budgets, and resource allocations. Act as project manager for key initiatives and oversee workstreams led by consultant PMs, maintaining ownership for end-to-end delivery. Ensure consistent execution across all efforts, facilitating scope definition, milestone reviews, testing, and deployment. This role requires hands-on engagement, strong planning discipline, and clear oversight to ensure accountability, especially in a lean team environment. System Upgrades and Modifications: Plan, execute, and document ERP upgrades and enhancements, ensuring that all changes support business continuity, data integrity, and regulatory compliance. Work with business SMEs and external vendors to validate impact and readiness. Vendor and Resource Management: Manage external ERP consultants and vendors as extensions of the internal team. Lead regular reviews of deliverables, timelines, and scope, ensuring work product is complete, accurate, and aligned with project goals. Given the lean internal structure, vendor oversight is critical to ensuring quality and accountability across all ERP initiatives. Change Management and Training: Lead ERP-related change management efforts with structured communication plans and targeted training. Deliverables should be tailored to business audience needs to ensure clarity and confidence in system adoption. Risk Mitigation: Proactively identify potential project risks and develop mitigation strategies. Proactively communicate issues and challenges to stakeholders and leadership to ensure timely resolution. Cross-functional Collaboration: Collaborate across IT, business stakeholders, external partners, and SMEs to ensure ERP initiatives reflect operational realities and enterprise priorities. Confirm alignment with business partner requirements through early engagement and regular feedback loops. Stakeholder Communication: Provide regular progress updates to executive leadership and other key stakeholders, highlighting project achievements, risks, and action plans. Proactively escalate challenges, gaps, and resource requirements to address issues before they impact successful program delivery. Regulatory Compliance: Ensure ERP systems meet quality and regulatory compliance, particularly in the medical device sector, and support validation processes. Required Qualifications Bachelor's Degree in Business Administration, Information Systems, or a related technical discipline. Master's Degree or MBA is beneficial but not required. Minimum of 12 years of experience managing IT projects, with a minimum of 8 years of experience managing ERP implementation projects with at least $2 Million in spend, preferably in the manufacturing and/or medical device industry. Extensive experience managing ERP financial and operational systems, ensuring integration and optimization across business functions. Strong knowledge and experience managing all Project Management and Systems Development Lifecycle phases, ensuring structured execution from requirements gathering to deployment. Proven track record in M&A-related ERP system integrations. Experience managing cross-functional teams in a matrixed environment, with a strong focus on ERP system enhancements and deployments across multiple sites. Strong knowledge of ERP master data management and IT system governance. Exceptional verbal and written communication skills, with expertise in setting and managing stakeholder expectations. Strong negotiation and influencing skills, particularly in environments where resources may not be directly controlled. Proficiency in project management tools (e.g. MS Project, Smartsheet) and strong analytical skills for problem-solving. Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced environment. Strong presentation and leadership skills, with the ability to regularly engage and present to all levels of the organization, including executive leadership. Preferred Qualifications Project Management Professional (PMP) Certification Preferred Experience in the medical device industry, with knowledge of regulatory and quality compliance standards is preferred. Physical Demands Willingness and flexibility to travel as required (up to 10%) Compensation The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $144,000-$187,000 annually. Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The Credit & Fraud Risk Finance team delivers fact-based, decision-driven, and high-impact Net Loss Provision forecasts along with credit-risk insights and deep analytics. The team's core objective is to enable prudent financial decisions, support credit-risk strategies, and ensure strong governance and control adherence. This role operates within a highly talented group characterized by intellectual curiosity, analytical rigor, and a commitment to excellence. The Manager for U.S. Card Net Loss Provision will play a critical role in delivering reserve and provision forecasts, as well as providing deep insights across the U.S. Consumer and Small Business portfolios. The manager will collaborate closely across Finance and Risk, partnering with key stakeholders to meet business objectives, advance strategic priorities, and strengthen team culture. This role is responsible for driving accurate, comprehensive, and reliable estimates for Net Loss Provisions for the U.S. Card portfolio. It also offers opportunities to learn and leverage advanced data tools and technologies while exploring a variety of pathways to grow and expand one's career. The ideal candidate demonstrates strong quantitative and financial reasoning, excels in clear and compelling communication, possesses strong organizational skills, and is comfortable navigating ambiguity in a dynamic, fast-paced environment. **Responsibilities:** + Leverage advanced quantitative skills to support forecasting, results analysis, and U.S. Reserves and Loss Provision. + Use statistical, econometric, and other advanced modeling techniques to develop, enhance, and validate forecasting models, including data selection, performance monitoring, and governance. + Perform corporate planning and financial planning & analysis to inform key internal and external communications and strategic decisions. + Update and maintain model documentation for internal use and for external regulatory review. + Conduct sensitivity analysis and scenario planning to assess portfolio risks, potential outcomes, and performance under varying economic conditions. + Partner with cross-functional teams-including Controllership, Corporate Planning, and Risk-to align assumptions, forecasts, and strategic insights. + Perform deep dives into credit metrics and emerging trends to identify risks, opportunities, inflection points, and key drivers of portfolio performance. + Communicate analytical results, insights, and recommendations to peers and senior leadership across Finance and Risk, translating complex quantitative concepts into clear narratives. + Ability to translate complex analytical concepts into clear, actionable insights for diverse audiences. + Demonstrated thought leadership and creativity in solving complex business problems. **Minimum Qualifications:** + Bachelor's degree or higher in a quantitative field such as mathematics, statistics, data science, or engineering. + Strong understanding of statistical and predictive modeling, data extraction, and analytical techniques using complex financial databases. + Hands-on experience developing scalable models using tools such as Python, R, and Excel, with data visualization proficiency in Power BI or Tableau. **Preferred Qualifications:** + Coding skills in Python, R, and VBA preferred. + Advanced SQL skills, including experience with Postgres, Hive, and BigQuery. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Data Mgmt and Analytics **Primary Location:** US-New York **Other Locations:** US-New York-Amex - for internal use only **Schedule** Full-time **Req ID:** 25022674

Job Description Please note, this position is expected to be fully on-site at our office location in New Berlin, NY. At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits: Financial Short-term disability, long-term disability, and life insurance coverage are provided at no cost Optional benefits include enhanced life insurance and critical illness plans 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan A cash-balance pension plan Student Loan Repayment Assistance A short-term incentive plan for all employees Social Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year) 7 days of paid sick leave 10 paid company holidays Personalized paid time off after 3 years! Emotional Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelp's group and digital resources Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more! Physical Medical, dental, and vision coverage options begin on the first day of employment Health Savings Accounts (with a generous employer contribution!) YOUR PURPOSE AND FUNCTION IN OUR COMPANY: As a Junior IT Service Desk Technician, you will be the first point of contact for employees seeking technical assistance. You will respond to requests via our ticketing system, email, chat, or phone and help troubleshoot common IT issues related to hardware, software, and user accounts. This is an entry-level role designed for someone starting their career in IT, with opportunities to learn and grow under the guidance of senior technicians. You will work closely with the IT team to log issues, perform basic troubleshooting, and escalate more complex problems to experienced staff. Your role is essential in helping employees stay productive by providing timely and courteous technical support. Respond to IT support requests submitted through the ticketing system, email, chat, or phone. Gather basic information from users to understand and document the problem. Perform initial troubleshooting steps for common hardware and software issues (e.g., password resets, printer problems, application errors). Escalate complex or unresolved issues to senior IT staff. Keep accurate records of issues and actions taken in the ticketing system. Assist with setting up new computers, installing approved software, and configuring user accounts. Help maintain inventory records for IT equipment and software licenses. Follow established procedures for routine tasks such as system updates, backups, and equipment deployment. Learn and follow company IT policies and security best practices. Participate in training to expand your technical skills and knowledge of company systems. KEY CAPABILITIES FOR SUCCESS: Basic understanding of computer hardware, operating systems, and common software applications. Familiarity with Microsoft Windows 10/11 and Microsoft Office 365. Strong communication and customer service skills. Willingness to learn and ask questions when unsure. Ability to follow written instructions and established processes. Positive attitude and interest in building a career in IT support. QUALIFICATIONS: High school diploma or equivalent required; coursework or informal experience in IT preferred. CompTIA A+ certification (or working toward it) preferred. Any hands-on experience with troubleshooting computers, even in a non-professional setting (school projects, volunteer work, personal builds) is a plus. ABOUT US: As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We do the same for our employees. We are process and domain experts, focused on the solutions that deliver results for our clients and our company. We offer a great work environment, professional development, challenging careers, and competitive compensation. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer. Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. DISCLAIMER: This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees. The base pay range for this position is $22.50 to $27.00 paid on an hourly basis. The rate offered to any candidate will be reflective of the candidate's experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.

Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients. In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia. Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community. Job Description Trigyn's Direct Client is looking for Sr. Project Manager for contract assignment in Syracuse, NY. Qualifications MUST HAVE Skills: • Expert knowledge of Microsoft Project • Very strong communication skills. • Senior project management skills • Must be able to start immediately (after the appropriate background checks are completed) This is a 6 month assignment with the possibility of extension and or Temp to hire. Additional Information TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.

Job Description Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client a NON-Profit organization has an immediate need for Webex/Network administrator to join their team in Brooklyn, NY Position Overview: Our client is seeking a seeking a skilled and proactive Network Administrator to manage and administer our client's Webex Calling and Webex Contact Center environment, and Network Infrastructure. The ideal candidate will have hands-on experience with Cisco Cloud Calling technologies and a strong understanding of network (routing and switching) and voice architecture. Key Responsibilities: Administer Webex Calling architecture and Control Hub setup Manage PSTN, dial plans, trunk/route groups, and call routing Deploy services across multiple locations and networks Configure MPP phones, local gateways, and firewall settings Support advanced features: call queues, voicemail, hunt groups, auto attendants Manage users, devices, virtual lines, DECT networks, and hoteling Administer Webex Contact Center agents and queues Day to Day support of the Cisco routing and switching environment Use analytics and troubleshooting tools to monitor and resolve issues Document configurations including technical specifications, network diagrams, and operational procedures. Required Qualifications: Bachelor's degree or equivalent combination of education and experience. Experience with Webex Calling and Contact Center administration Strong knowledge of VoIP, SIP, and cloud telephony Familiarity with Cisco Control Hub, MPP phones, and gateways Proficient in dial plan and call routing configuration Skilled in troubleshooting and performance monitoring Excellent hands-on experience with Cisco routing and switching Excellent communication and documentation abilities Cisco certifications (CCNA, CCNP Collaboration) preferred

rc of Onondaga is one of the largest providers of services to people with developmental disabilities in Onondaga County serving thousands of individuals and their families and employing 500 people. With nearly 40 different sites throughout Central New York, Arc provides a wide array of services including residential, day, employment and clinical, and recreation programs. In addition to these supports and services, Arc operates two major subsidiaries: Parkside Children's Center, an integrated preschool and Monarch, a vocational program and outsourcing company with corporate partners throughout the region. A true community-based organization, Arc thrives on community involvement and inclusion, as well as relying on community membership to build its base of support. Its program participants volunteer hundreds of hours in the community each year in support of a wide variety of organizations and causes. Job Description A challenging opportunity to work with the Director of IT in creating an IT department that integrates three (3) Arc chapters located in Syracuse, Binghamton, and Oneonta. Responsible for coordinating and responding to program needs in relation to operations and customer service as well as management and administration of all network systems to include hardware and software deployment. Qualifications Must possess exceptional organizational skills and be able to interpret and implement complex information and use that knowledge to train end users. Ability to develop short/long range plans for enhancement, improvement, and/or replacement of IT equipment and/or infrastructure. Bachelor's degree in computer science or a related field. Five (5) years of increasingly responsible computer systems management experience. Advanced training in Microsoft Windows 2012 or Window 2008 Advanced Server and Active Directory preferred Additional Information Apply online at ************** All your information will be kept confidential according to EEO guidelines.

Do you want to work for a World Class Artist Materials Manufacturer? Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission. Who are we? Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service. Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products. Golden Artist Colors is seeking a: Position Title: IT Administration and Technical Support Supervisor Department: Information Systems Supervisor: Finance Director Location: Onsite in New Berlin, NY Responsibilities: Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity. Requirements: Education Required: Bachelor's Degree in Computer Information Systems Experience Desired: How much: 5-7 years Type experience: Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience. Our extensive benefits package includes: Employee Stock Ownership Plan (ESOP). Medical, Dental, and Vision Insurance 401(k) with Employer match No-cost Life Insurance and Long-Term Disability Benefits Paid Holidays and Time Off Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries. Wellness Reimbursement Program Continuing Education Reimbursement Child Care Reimbursement Paid Community Service Hours Employee Discount on Product Employee assistance program Referral Bonus program EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

About Le Moyne: Le Moyne College is a Jesuit institution and part of a 27-college network of the Association of Jesuit Colleges and Universities (AJCU) which spans the US. Le Moyne is based in Syracuse, NY and is an institution with 3,200 undergraduate and graduate students housed in three schools: Arts & Sciences, the Madden School of Business, and the Purcell School of Continuing Studies. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad. Our Mission: Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society. Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community. POSITION SUMMARY The Assistant Vice President is responsible to provide leadership and integrative management for operational units and collaborative guidance and direction for all aspects of the College's shared information and technology services, to include strategic-planning, technical guidance, security, budgeting, and coordination and integration for a broad spectrum of College IT matters. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS Job duties specific to this position: Guide and oversee the institutional information technology budgeting process, and provide leadership in cost and productivity analysis, annual operating and capital budgets, and long-term plans. Inform and assist the process of determining priorities, projects and future directions of the College's IT functions with a focus on integration of systems and ease of use. Provide direction and coordinate the review of current IT systems and methods, and the formulation of new and revised systems. Champion and guide development of and adherence to IT plans, standards and policies for the College. Manage the daily operations of the Information Technology resources. Promote and build a strong customer service orientation within the IT organization; sets high, achievable standards for services and operations; promote awareness of IT services and usage training and consulting for all constituencies. Advance and support enterprise risk management (ERM) practices including developing and maintaining an environment that ensures the confidentiality, availability, and integrity of the College's information, data, and services. Support a culture of assessment and data informed decision making including development and maintenance of data and information repositories and appropriate analytical tools. Provide guidance and counsel to the executive officers and their designees in the examination and definition of existing and proposed information systems and the design of improved and integrated systems that increase efficiency and effectiveness. Oversee and ensure the integrity and cyber security of our networks, servers, and hardware devices. Provide guidance to the Provost on matters relating to academic computing. Provide direct or indirect supervision of professional and technical staff assigned to the following service areas: Administrative and Enterprise Systems, Instructional Design and Academic Technology, Support Services, Cyber Security, Systems and Network Services. Inform, promote, and effect, the design and maintenance of an IT staffing and organizational structure that promotes the College's goals and objectives. Explore and advance sustainability through collaboration and continuous improvement, including implementation of new service models, thoughtful renewal and technology lifecycle management. Conduct performance appraisals; promote and coordinate professional development; manage employee reward, incentive and disciplinary actions. Ensures that staff members are empowered to exercise initiative and work creatively, participate productively in inter-departmental and inter-divisional teams, engage in regular professional development activities, and cooperate and communicate well with the Le Moyne community. Maintain and enhance collaborative relationships and partnerships with other professionals and associations in higher education. Manage relationships with external suppliers; negotiate contracts for the acquisition and maintenance of all systems hardware, software, and telecommunications. Maintain knowledge and understanding of current and developing information systems technology, equipment, and systems. Job expectations for all Le Moyne College employees: Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties. Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture. Supports cura personalis by treating all individuals with dignity, professionalism and kindness. Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals. Demonstrates excellent work attendance, reliability and work ethic. Attends and actively participates in required meetings and training sessions. Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness. Must complete all required federal, state, institution and department trainings. Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends. Performs a variety of related duties as assigned. QUALIFICATIONS Master's degree in business administration, information systems, or equivalent academic preparation from a regionally accredited institution 10 or more years of progressive experience that is directly related to the duties and responsibilities specified. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Strategic thinker with an open and collaborative style of leadership that fosters teamwork, sustains a learning environment for staff, and develops a service- oriented organization that engenders trust from the College community. Attentiveness to detail Knowledge and understanding of the academic and administrative functions of a College. Ability to direct multi-department technical and administrative staff. Skill in organizing resources and establishing priorities. Ability to provide strategic guidance and counsel to clientele in the assessment and development of existing and/or proposed systems. Knowledge of current trends and developments in Information Technology. Significant technical knowledge and experience in several areas of IT operations. Knowledge of financial/business analysis techniques. Skill in budget preparation and fiscal management. Experience designing, implementing, and/or managing a variety of information and technologies systems, including: enterprise applications, databases and storage, virtualization technologies, web services and electronic collaboration tools, content and document management systems, network/communications and telephony systems, desktop systems and applications, information security and risk management Additional Information: Le Moyne Benefits 403(b) Retirement contribution- (9.5% Employer match) Generous tuition coverage Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts) Health Savings Accounts- (Partially Employer funded) Basic Life & AD&D Insurance- (Employer paid) Short and Long Term Disability Insurance (Employer paid) Supplemental Life & AD&D Insurance Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.) 12 paid holidays Generous time off package 35 hour work week Pay Range: $150,000 - $195,000 annually Equal Employment Opportunity Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time. Application Instructions: To apply for this position please click the 'Apply Now' button and submit the required materials for consideration: * Cover letter outlining your interest in the position * Current resume * Contact information for 3 professional references