Information Technology Manager Jobs in Victoria, TX

University town90 minutes to Dallas and Shreveport200 miles to HoustonFM, IM, Occ Med, GS and Psychiatry Residency ProgramsNo state income tax BE/BC Otolaryngologist - specializing in Head and Neck Surgical Oncology to join a growing, employed practice. Required: Completion of an accredited Otolaryngology Residency program Completion of a Head and Neck Surgical Oncology FellowshipCompletion of a Facial Plastic and Reconstructive Surgery FellowshipJoin 2 ENTs and 2 APPs in an employed practice Faculty position Schedule: Monday-Friday4 hours of administrative time/week3 days in clinic/2 days in surgery Surgical First AssistShared Clinic CallEpic EMR

At Houston Methodist, the Manager System Staffing Operations position is responsible for operations management of a single or multiple departments focused on the delivery of high quality and efficient supplemental staffing support for multiple units/departments. This position implements effective supplemental staffing and scheduling strategies to meet unit/hospital needs. The Manager System Staffing Operations position maintains 24/7 accountability for supplemental staffing operations, ensuring appropriate resource allocation for continuous staffing support. This position serves as an internal consultant on staffing, scheduling and timecard management best practices. The Manager System Staffing Operations position requires strong analytical and critical thinking skills with demonstrated ability to work autonomously to meet department's strategic goals. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONS Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions. Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed. Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. Ensures that department consistently achieves desired clinical and management outcomes, including high degree of patient and physician satisfaction. Implements change, demonstrating the ability to motivate employees and follow through. SERVICE ESSENTIAL FUNCTIONS Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department. Assesses, organizes, conducts, and completes projects in support of the organization related to labor productivity, budget accountability, quality measurements and human resource data. Optimizes operations to support hospital throughput efforts and clinical initiatives to ensure efficient patient flow and quality of care. Conduct regular analysis to identify opportunities for efficient staff scheduling to support increased patient access. QUALITY/SAFETY ESSENTIAL FUNCTIONS Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable. Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions. Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety. Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). Optimizes staffing operations to provide quality care and customer service to patients maintaining excellent threshold of patient satisfaction scores. FINANCE ESSENTIAL FUNCTIONS Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness. Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. Works with operational leaders to understand the relationship between the unit staffing operations and the resulting financial performance. Acts as a resource to management on interpretation of labor productivity and staffing data. Collaborates with unit management to prepare variance analysis with regard to staffing expenses and assists with development of corrective actions as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures. Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development. Leads efforts in the development of objectives and long-range strategic staffing plans in cooperation with management; develops, implements and coordinates new programs/procedures to support staff development. Participates in leadership meetings and committees of the hospitals. Leads efforts to create an environment of personalized service and engages patients, staff, and physicians. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree WORK EXPERIENCE Five years of experience in staffing or staff scheduling or staffing agency operations or multi-site float pool operations, of which three years must have been in a people management role, preferred experience in healthcare staffing; for internal employees four years of experience in relevant field with HM performance that demonstrates leadership responsibility LICENSES AND CERTIFICATIONS - REQUIRED N/A LICENSES AND CERTIFICATIONS - PREFERRED RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences Ability to work effectively in a fast-paced environment Demonstrates flexibility and adaptability in the workplace Skilled at managing multiple projects with conflicting priorities Hands-on, high-energy, people-oriented leadership style that has strong analytical, communication, and interpersonal skills Strong ability to evaluate and develop effective process improvements to enhance efficiency of operations SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs No Business professional Yes Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist is one of the nation's leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care. Houston Methodist is an Equal Opportunity Employer. Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.

IT Infrastructure Solutions Manager (IaaS) Our client is a prominent Software Company and Managed Service Provider (MSP) that delivers cutting-edge infrastructure solutions to global clients. With a commitment to empowering organizations through reliable, scalable, and secure Infrastructure-as-a-Service (IaaS) platforms, they seek a Head of Cloud Services to lead a global team, ensuring top-tier service delivery, exceptional customer satisfaction, and operational efficiency. Role Overview: As the Head of Cloud Services, you will oversee the management and delivery of the company's cloud and IaaS solutions. This leadership role requires a highly motivated, client-focused professional with the ability to lead large, international technical teams. You will ensure SLA adherence, monitor KPIs, and drive innovation in cloud services, with a strong emphasis on security, compliance, and performance. Key Responsibilities: 1. Team Leadership & Development Lead and inspire a globally distributed cloud services team, fostering a culture of excellence, accountability, and continuous learning. Mentor and develop team members, supporting their growth through individual development plans and creating opportunities for career advancement. Promote a collaborative team environment that emphasizes high standards and client satisfaction. 2. Cloud Service Delivery & SLA Management Oversee the delivery of cloud and IaaS services, ensuring compliance with all SLAs and alignment with client expectations. Implement monthly performance reporting on service health, client satisfaction, and team productivity. Collaborate across the organization to ensure that cloud services align with the client's technology strategy and meet evolving client needs. 3. Security & Compliance Lead initiatives to enhance cloud security, including system hardening, patch management, and vulnerability management. Conduct regular security audits and partner with security leadership to address emerging threats, ensuring a resilient and secure cloud environment. Ensure that all cloud services comply with ISO 27001 standards and other relevant security frameworks. 4. Client Relationship Management & Business Development Act as a key point of contact for client escalations, ensuring a client-focused approach to issue resolution. Support business development by identifying opportunities to enhance and expand cloud services, aligning delivery with client growth objectives. Build and maintain strong client relationships, leveraging insights to inform service improvements and new offerings. 5. Innovation & Continuous Improvement Develop and implement a strategic roadmap for cloud service innovation, driving initiatives that enhance operational efficiency and client satisfaction. Identify opportunities to integrate new technologies and processes that enhance cloud performance and deliver measurable value to clients. 6. Financial & Supplier Management Oversee the cloud services budget, ensuring delivery within the allocated budget while achieving high standards of quality and cost-efficiency. Manage vendor relationships, ensuring reliable service delivery and negotiating favorable terms for cloud-related products and services. 7. Documentation, Process, & Change Management Maintain clear, accurate documentation for all cloud services, client engagements, and operational processes. Ensure that effective change control procedures, comprehensive testing, and meticulous planning are in place to maintain stability and scalability. Required Skills and Qualifications: Leadership Experience: Proven ability to lead, motivate, and develop high-performing technical teams across global locations. Cloud & Infrastructure Expertise: Strong experience in managing cloud services, including virtualization, cloud infrastructure, automation, and IaaS delivery. Client-Focused: Skilled in managing external client relationships with a commitment to delivering an exceptional customer experience. Security & Compliance Knowledge: Experience working within ISO 27001 or similar security frameworks, with a focus on secure, compliance-driven environments. ITIL Foundation: Strong understanding of ITIL best practices and their application within managed services. Analytical Skills: Strong problem-solving abilities with a strategic approach to identifying and resolving challenges. Business Development Orientation: Ability to identify new service opportunities that align with client needs and business objectives. Exceptional Communication: Strong verbal and written communication skills, with the ability to engage effectively with technical and non-technical stakeholders. This is a fantastic opportunity for an experienced cloud services leader to make a significant impact within a globally recognized MSP. If you are ready to drive innovation and excellence in cloud services, apply now to take your career to the next level.

IT Engineer/Tester (ADM/Recurrent Business, Major Telecom Infrastructure) On site in Lewisville TX (DFW) Must be local. Must be US citizen 24/7 Shift work We are looking for a number of skilled IT Engineer/Testers with experience in major telecom infrastructure to handle application testing, development, system administration, troubleshooting, and customer support. This role includes on-site and remote work on shift schedules, ensuring adherence to service level agreements (SLAs) within a dynamic telecom environment. Key Responsibilities: System Administration: Install, configure, and optimize IT systems for telecom infrastructures. Perform capacity planning, monitoring, and system tuning. Testing & Debugging: Design and execute test cases, document results, and troubleshoot as needed. Service Assurance: Manage incident responses, minimize business impact, analyze KPIs, and continually improve services. Script Development: Plan, design, and develop scripts for system monitoring and process optimization. Requirements: Technical Expertise: Proven experience in System Administration (OS, Network, DBMS) with skills in BSS, OSS, and Cloud services. Telecom Infrastructure Knowledge: Hands-on experience in telecom-specific systems, including KPI setting and monitoring. Shift Flexibility: Willingness to work in shifts for optimal customer support. Additional Information: Certifications & Training: Supplier is responsible for ensuring all necessary certifications and provides up to 40 hours of annual training. Compensation: Includes reasonable living expenses, devices, and other necessary tools, with accurate timekeeping and full accountability for all compensated time, including travel.

GA Rogers & Associates has partnered with our Las Colinas, Texas based client who is looking to identify an IT leader to join their growing team. This hands-on role is designed for someone who enjoys leading teams and making a significant impact on our client's cost-effectiveness, service quality, and overall IT operations. You will play an essential part in their journey to adopt Agile and Scrum methodologies, helping IT become a reliable partner that delivers consistent, high-quality services to the business. $140,000-$165,000 + bonus Key Responsibilities: - Launch and manage the IT Project Management Office (PMO) to ensure projects and tasks are effectively tracked and successfully completed. - Collaborate with the VP of IT to develop an annual IT plan and budget that aligns with Windows USA's broader business planning and budgeting. - Provide valuable insights and support to the IT leadership team, contributing to enterprise-wide business decisions. - Monitor and report on the performance of IT projects, comparing actual results to expected outcomes, budgets, and timelines. - Ensure that everyone in the IT department is utilizing Agile and Scrum methodologies, and facilitate project tracking in Jira. - Assist the VP of IT with central budgeting and forecasting initiatives to streamline IT spending. - Proactively plan and coordinate IT resources to effectively align project supply with demand. - Establish IT planning processes that synchronize business and IT strategies, enhancing organizational focus and priorities. - Help manage and report on the IT budget, ensuring accurate invoicing practices are maintained. - Train and guide IT team members on best practices and processes. - Provide clear and transparent reporting to the business and executive team regarding IT operations and service delivery effectiveness. - Facilitate the ongoing development and maintenance of the IT Strategic Plan and Roadmap, ensuring it supports resource management, governance, and technology approaches. - Stay informed about Windows USA's broader strategy and objectives to maintain alignment. - Oversee the creation and maintenance of IT policies and procedures, ensuring they deliver value to the organization and increase awareness and adoption. - Lead change control procedures and ensure compliance with all relevant policies. - Manage the change management process, making sure all releases comply with IT controls and enterprise standards. - Collaborate with IT and audit teams to compile compliance evidence and reporting required for audits. - Assist in optimizing IT spending and support strategic decision-making within the department. - Inspire and motivate staff to embrace new ideas and build strong collaborative relationships within the IT organization. - Mentor IT staff and work with third-party vendors as needed. - Support the recruitment, training, and performance management of IT professionals to achieve departmental goals. - Track service levels and quality of deliverables from both internal teams and third-party providers. - Provide project management leadership for assigned projects, overseeing requirements gathering, planning, and execution to stay on time and within budget. - Coordinate internal and external resources to deliver excellent service to operations and other stakeholders. - Develop detailed project plans that support company goals and enhance operational capabilities. - Guide Project Managers to ensure timely and cost-effective delivery of IT and business technology projects. Qualifications: - Education: Bachelor's degree in a computer-related field or equivalent IT experience. - 10+ years in progressive leadership roles within IT organizations, with a minimum of 5 years in a strategic planning capacity. - 5+ years of experience using Jira for Agile and Scrum project tracking. - Proven experience managing IT budgets of $1M or more. - 5+ years of managing large infrastructure and application projects. - Leadership experience in directing an IT PMO with a multi-million-dollar portfolio. - Preferably 5+ years leading teams of developers, business analysts, or systems engineers. - Experience in portfolio management, strategic planning, program management, and IT governance processes. - Familiarity with frameworks like COBIT or ITIL is a plus. - Strong problem-solving abilities with an emphasis on detail and critical thinking. - Excellent understanding of business processes and technology integration. - Proactive and self-motivated, with the ability to remain calm in challenging situations. - Proven ability to influence business and technology partners and drive positive change. - A personable leader who builds trust and confidence among team members. - A hands-on team player who contributes effectively to a collaborative environment. Certifications: PMP certification is preferred.

As an IT Leader, are you ready to step into a pivotal role where your leadership can drive innovation and strategic growth? We're on the lookout for a dynamic Director of IT Licensing & Contracts who is ready to be a key player in our client's vibrant IT department at their headquarters in north Fort Worth, TX. *This position is 100% in-office. Why This Role? Imagine being part of the world's leading distributor of electronic components. With a strong history and across North America, Europe, and Asia, they're not just a company; they're a community committed to growth and leadership that values teamwork and innovation. What Will You Do? Champion the preparation, negotiation, and management of IT contracts (software and hardware) utilizing ITIL best practices. Lead the way in IT procurement, billing, and ensuring compliance is second nature. Forge and nurture strategic vendor relationships, focusing on delivering value and standardization. Empower your team, setting clear goals and providing the training needed to elevate their potential. Develop, enhance, and support essential IT governance processes and procedures. Be the guardian of our IT document control, ensuring meticulous organization and compliance. Who Are We Looking For? A proactive leader with a bachelor's degree in computer science, business administration, finance, or legal, and seven to ten years of related experience. Strong experience with software licensing renewal, working closely with vendors on requirements, and a good understanding of terms and renewal procedures. Budget reviews, cost saving experience, and working with outside audit firms. Experience working in a large enterprise organization is preferred. You have five years of management experience and a knack for independent decision-making. Exceptional communication skills, coupled with an eye for detail and a passion for customer service. You're a team builder, ready to grow talent and foster an environment of achievement and collaboration. Why Join? Join this established company in shaping the future of technology and business services. You will find a supportive environment that encourages growth and rewards hard work. They are committed to fostering an inclusive workplace where all voices are heard, and everyone's contribution matters. Comprehensive benefits that include healthcare options such as Medical, Dental, Vision coverage, life, disability, tuition reimbursement as well as retirement plans like 401(k)/Roth plans with matching and Healthcare Savings Accounts. Receive ongoing continuous learning opportunities along with professional and personal development. You will also have access to educational assistance and various training programs. Give back to the community and participate in all kinds of opportunities offered to improve the community. If you're ready to make a significant impact and grow with a global leader, we want to hear from you. Let's have a conversation about how you can become a part of their ongoing success story. Apply now to explore this exciting opportunity! We are an equal opportunity employer who values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Job Title: IT Vendor and License Manager Hybrid Salary Range: $82,296.00 - 106,628.00 Fulltime Excellent Benefits: Medical, Dental, Vision, 401K, etc. About us Role Purpose Statement As the Vendor and License Manager you will be overseeing Sky Chefs' relationships with vendors and managing software licenses. The role is crucial in ensuring compliance with software agreements, optimizing license usage, and maintaining effective partnerships with vendors. Main Accountabilities • Manage the lifecycle of vendor relationships and software licenses, ensuring compliance with legal, financial, and organizational requirements. This role involves negotiating contracts, optimizing license usage, and managing vendor performance to support business operations efficiently. Vendor/Contract Management • Serve as the primary point of contact between internal IT teams and external vendors for contract-related matters. • Identify, evaluate, and onboard vendors for software and hardware solutions. • Develop and maintain strategic relationships with key vendors and service providers. • Manage relationships with IT vendors and service providers, ensuring contractual obligations are met. • Partner with procurement to negotiate contracts, pricing, service level agreements (SLAs), and terms with vendors. • Track vendor performance against agreed-upon service metrics, addressing any service issues or non-compliance. • Conduct regular reviews and evaluations of vendor performance and contracts. License Management • Maintain an inventory of all software licenses and related documentation. • Ensure compliance with software licensing agreements and policies. • Monitor software usage and optimize license allocations to reduce costs and improve efficiency. • Coordinate with internal teams to assess software needs and ensure that licensing is aligned with business goals. • Conduct audits of license usage and address any compliance issues with vendors or internally. • Identify risks associated with vendor relationships and software licensing, implementing strategies to mitigate those risks. • Stay updated on market trends and changes in software licensing models that may impact the business. • Collaborate with IT and procurement teams to forecast licensing needs and budget for software purchases. • Provide regular updates and reports to senior management on vendor performance, licensing status, and cost-saving opportunities. Knowledge, Skills and Experience • Bachelor's degree in Business Administration, Information Technology, or a related field. • Proven experience as a contract manager with a focus on IT contracts. • Strong understanding of IT systems, software licensing, cloud services, and related technologies. • Familiarity with IT governance frameworks such as ITIL, COBIT, and ISO standards. • Knowledge of data protection laws (e.g., GDPR, CCPA) and IT-specific regulatory requirements. • Excellent negotiation, communication, and stakeholder management skills. • Strong organizational skills and attention to detail. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Description Summary: The Information Technology Engineer II (ITEII) assists in the planning, managing and engineering of enterprise database systems. The ITE II is responsible for implementing, design, architecture, life cycle management, configuration, operations and support of the CHRISTUS database environment. This position also performs monitoring, capacity planning and performance tuning along with managing the availability of the database server environment to ensure that no unplanned disruptions or data loss occurs. The ITE II requires comprehensive technical knowledge and experience in one or more of the following enterprise database solutions; MS SQL Server, Oracle, Sybase, PostgreSQL, MySQL, MongoDB or MUMPS/CACHE. Experienced database management activities within either Oracle RAC, SQL Clustered or Shared environments or SQL AlwaysON Availability Groups. The ITE II is responsible for; install and maintain database software and patches, security compliance, capacity planning, test and upgrade software releases, build databases, maintain system level tables, provide support, monitor database instances and servers daily on Linux and Windows based platforms, provide database backup and recovery solutions, implement new technology, and create documentation. Day to day activities include integrating additions and changes into the existing database infrastructure, performance tuning, capacity planning, addressing memory and disk configurations, and automating and managing the database backup and recovery processes, problem resolution and technical support. The position also works as part of a cross-functional teams that deals with the full spectrum of database technology. Responsibilities: Strategy & Planning - Assists in overall architectural design of database standards, assists in the design of new database installations that meet the information system vision and strategy of the organization and advise on matters including memory, disk configuration, sharing host with other applications, etc. ; plans, prioritizes, and manages service requests, and routine assignments. System Engineering - Analyzes database configurations; evaluates changes and provides input to the decision-making process relative to resource requirements, and maintenance; creates backup and maintenance plans and recommendations to improve the performance and efficiency of the database infrastructure; prevents unplanned disruptions, especially of critical systems. Restores server databases from backups. System Integration - Integrates database components, subsystems, and facilities into the existing technical environment; assesses database connectivity, computing resources, and impact on other systems; maintains or improves integration and operation of systems relative to the overall environment including configuration in a SAN environment; participates as team member in cross-system projects. Manage security for database systems. System Management - Provides troubleshooting and performance tuning; monitor performance issues and indexes to ensures the systems operate efficiently and meet the needs of the organization; Troubleshoot backup and maintenance plans to address system failures, evaluate memory and disk usage and verify backup procedures; provides training to IM associates and clients as needed Training & Certification - Maintains in-depth knowledge and current certification in Database technologies. Assist other IM teams by providing technical support and guidance. Participate in after-hours support by rotating call schedule on a regular basis. Performs other duties as assigned by management or designee. Requirements: Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (5 years) required. Proven ability to build large scale content management systems that combine data from a variety of sources and formats. Strong understanding of networking fundamentals, especially where pertinent to database issues Maintain and monitor availability, security, and integrity of databases, including referential integrity checking; Strong understanding of clustering and grid technologies related to database environments Excellent written and verbal communication across teams and disciplines Experience in database replication Design database performance specifications, database backup and recovery plans, and database performance/capacity models including disk space capacity plans. Perform advanced database maintenance activities, such as partitioning, index reorganization, transporting tablespaces, and document search management. Assist in recommendation and design phases of database architectures including hardware, software, and the environment architectures thereof. Experience with Enterprise Database Solutions such as; Microsoft SQL Server versions 2016, 2019 or later. Oracle Database versions 12c, 19c or later. Knowledge of local and wide area networking on multiple platforms: Windows, Unix, Linux, Virtualization technologies; network protocols and routing; network, server, and host operating systems, IP networking, server hardware, software, and administration. A total of five (5) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required. Must have three (3) years of solid production support experience in one of the following databases: Oracle, MS SQL Server, Sybase, CACHE and/or MUMPS. Minimum of (3) years of enterprise database design and implementation of advanced relationship database components: RAC, DRS, Grid, Log Shipping, or other advance operational or disaster recovery solutions Minimum of (3) years of architecture experience in relational database high availability solutions maintaining continuous application availability such as DRS, HA, Clustering, hot fail-over or other comparable solutions. One or more of the following certifications is highly recommended Microsoft SQL Database Engineer Oracle Certified Professional Work Type: Full Time EEO is the law - click below for more information: ************ eeoc. gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6. 12ScreenRdr. pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **************.

The Workday HRIS Manager is responsible for the overall management and optimization of the company's Human Resource Information System (HRIS), with a primary focus on the Workday platform. This role ensures the effective and efficient use of Workday to meet the organization's HR and business needs, including system configuration, maintenance, and continuous improvement. The HRIS Manager will collaborate with HR, IT, and other business units to leverage technology solutions, enhance HR processes, and provide insightful data analytics. Key Responsibilities: Lead the implementation, maintenance, and administration of the Workday HRIS. Manage system configurations, security settings, and workflow processes to ensure the system meets business requirements. Coordinate and oversee system upgrades, patches, and other technical updates. Identify opportunities for process improvements and system enhancements. Collaborate with HR and other stakeholders to streamline HR operations and improve data accuracy. Develop and implement best practices for HRIS usage and data management. Create and maintain standard and custom reports, dashboards, and analytics to support HR and business needs. Ensure data integrity by conducting regular audits and data validation. Provide insights and recommendations based on HR data analytics. Lead HRIS-related projects, including system implementations, upgrades, and integrations with other systems. Develop project plans, timelines, and budgets. Coordinate with internal and external stakeholders to ensure project success. Provide tier-2 support for HRIS-related issues and troubleshoot system problems. Develop and deliver training programs for HRIS users, including HR staff, managers, and employees. Maintain user documentation and training materials. Ensure HRIS compliance with federal, state, and local laws and regulations. Manage system security and access controls to protect sensitive HR data. Conduct regular audits to ensure compliance with data privacy and security policies. Qualifications: Education: Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. Master's degree preferred. Experience: Minimum of 5 years of experience in HRIS management, with at least 3 years specifically managing Workday. Technical Skills: Proficiency in Workday HCM, including configuration, reporting, and security. Knowledge of SQL, Excel, and data analytics tools is a plus. Project Management: Proven experience in leading HRIS projects from inception to completion. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret and present complex data. Communication: Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical stakeholders. Interpersonal Skills: Strong collaboration and team-building skills, with a customer-focused approach.

Dallas/Fort Worth up to $200,000 Company: As Director of Infrastructure, you'll lead the design, implementation, and management of our infrastructure, reporting to the CTO. You'll build and guide a high-performing team, ensuring our technology is scalable, secure, and reliable. This role demands strategic vision, technical expertise, and strong leadership to drive innovation and excellence within the team. Role: Oversee the design, deployment, and maintenance of infrastructure systems, including networks, servers, storage, and cloud solutions. Create and implement a strategic infrastructure plan that aligns with business goals, driving innovation and operational efficiency. Collaborate with various teams to evaluate infrastructure requirements, identify areas for improvement, and lead optimization initiatives. Set and enforce standards, policies, and best practices to ensure a secure and compliant infrastructure environment. Continuously monitor system performance, proactively resolving issues to minimize downtime and maintain peak performance. Stay informed on emerging technologies, recommending and adopting solutions to enhance infrastructure capabilities. Manage vendor relationships and contracts, negotiating terms and ensuring service level agreements (SLAs) are met. Oversee infrastructure budgeting, including forecasting and planning for future resource needs. Lead and mentor a team of engineers and technicians, promoting a collaborative and inclusive culture focused on growth and development. Requirements: 8+ years of experience in infrastructure management, including 3+ years in a leadership role. Experience in building and managing infrastructure for high-scale, low-latency environments. Deep knowledge of cloud platforms (AWS, Azure), automation tools (Kubernetes, Terraform), and CI/CD processes (Jenkins). Familiarity with real-time data environments like those found in e-commerce, online platforms, gaming etc (e.g., Booking.com, Expedia). Ability to optimize infrastructure for both performance and cost, ensuring the business can scale rapidly. Strong leadership skills, with experience managing distributed teams and ensuring 24/7 support. Salary and Benefits $170,000 - $230,000 base salary (target $200,000) Bonus Remote work flexibility for East or Central Time Zones, with a preference for candidates near the Dallas-Fort Worth area. How to Apply Please register your interest by sending your CV via the Apply link on this page. Desired Skills and Experience Infrastructure, Kubernetes, CI/CD

The ITSM Leader is responsible for establishing and improving Sysco's IT Service Management practices globally in an Agile context, working with internal IT teams to deliver world-class IT services on an enterprise scale. Expert in ITIL, the ITSM Leader will be working closely with various process owners and managers to improve the performance of processes such as Change Management, Release Management, Incident Management, Problem Management, and Knowledge Management. The ITSM Leader will also promote service ownership by establishing a Service Catalog along with a solid Service Portfolio Management process. This role reports into the VP, Platform Services and Digital Infrastructure. Engaged and proactive champion for IT operations and service management solutions, driving continuous improvement of IT services and products through Operational Reviews, enablement, and advocacy for ITIL best practices; oversees delivery of IT services through the ServiceNow platform Respected & Trusted Team Leader with a track record of delivering against commitments and coaching teams to innovate and execute; focus on team development, enablement, and empowerment; highly effective communicator, at all levels of the organization, ensuring stakeholder alignment and inclusion. Performance Driven, Business Partner, skilled in stakeholder management and connecting service delivery solutions with business challenges; someone with a strong technology background and business acumen to maintain alignment between stakeholders and IT in day-to-day operations. Carry strategic responsibility for the performance, efficiency, and leadership of the teams in addition to the delivery of high-quality, robust, and scalable products on a regular basis. Communicates with outside partners and contributes to strategic planning for the business by translating leadership's vision of the organization's goals and priorities into KPIs and OKRs. Duties and Responsibilities: IT Operations - Continuous Improvement - Implement policies and processes for the monitoring, measurement, reporting and continuous improvement of service and component availability; provides consulting services to Senior Management related to the alignment of business needs with IT operations. Promote innovative thinking and utilization of IT resources in the business. Customer Relationship Management - Manages customer expectations; resolve customer satisfaction issues; train and educate customers on the use of technology; offer alternate solutions to customer problems (e.g., process changes); communicate IT goals, activities and accomplishments to the business. This position oversees all aspects of Service Desk operations. Platform and Tool Governance - ongoing optimization, rationalization and maturity of all applications (ServiceNow platform) under the Service Management umbrella Talent Management - Hiring, developing, and mentoring staff to fulfill the needs of department. Financial Management - Overseeing budgeting and management of assigned cost centers. Conducts root-cause analysis to prevent issue recurrence. Promotes a culture that encourages healthy issue discussion and resolution. Solicits input from both peers and business leaders, particularly concerning decisions that have broad impact and change management components. Responds to setbacks by developing alternative approaches to determine the best course of action. Accomplishes cultural change of accountability among employees by defining roles and responsibilities to ensure organizational goals are met. Builds relationships with peers and business leaders, influencing when necessary to achieve consensus. Drive and differentiate between long-term and short-term business benefits, evaluate, and automatically assess issues/risk and communicate them. Provides long-term strategic group/area planning and operational oversight for a portfolio of products, features, components, or solutions. Ensures effective prioritization and road mapping. Directs and provides guidance to leaders to develop long-term strategic plans for the division. Collaborate with finance business partner to create IT business cases. Own and manage the budget for a specific area of the organization and operate within budget constraints. Thoughtfully crafts messaging for both internal/external audiences. Master at visualizing data and ideas to effectively capture attention and influence diverse audiences. Identifies potential consequences and risk levels, analyzes multiple alternatives and benefits for a range of potential solutions. Builds a diverse staff with a variety of skills who function effectively to accomplish the mission of the organization Develops programs while analyzing multiple, diverse views and needs of other departments or external organizations. Supports a continuous improvement culture within the organization by prioritizing opportunities and execution of a transformation strategy and metrics. Education Required: Bachelors Degree or relevant experience Experience Required: 10+ years Licenses/Certifications Preferred: ITIL Certifications (Foundation, Practitioner, Intermediate, Expert, or Master). Technical Skills and Abilities: Expert knowledge of ITIL disciplines Ability to manage conflict and offer suitable resolutions Strong customer service, project management, and quality control skills Resource planning skills Keen sense of time management Strong teamwork skills and attention to detail. Excellent written and verbal communication skills Willingness to support and mentor junior staff Able to manage sensitive and sometimes confidential information Self-motivation and able to take responsibility Physical Demands: Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. 25lbs Travel Requirements: Willing and able to travel as required < 10% Work Environment: Office and Virtual Work environment #LI-HR1

Ballinger Memorial Hospital District Ballinger, TX 76821 Job Title: Director of Information Technology Employment Type: Full-Time; Exempt Position Benefits: Ballinger Memorial Hospital District offers extremely competitive salaries and excellent benefits ! All employees are enrolled in the TCDRS retirement plan, with a generous employer contribution . Full-Time employees are eligible for medical, dental, and vision insurance, short term disability and cafeteria plans. BMHD also provides $40,000 life insurance and long-term disability for all Full-Time employees. Job Description: The Director of Information Technology (IT) will play a crucial role in overseeing the technology infrastructure, systems, and software utilized within the hospital environment. This individual will lead a team of technology professionals to ensure that all technology systems are running efficiently and securely, and that staff are trained in their use. Key Responsibilities: Oversee the hospital's technology infrastructure, systems, and software. Lead and manage a team of technology professionals to ensure efficient and secure operation of all technology systems. Provide expertise in the CPSI electronic medical record system, HL7 standards, promoting interoperability reporting, PACS standards, RIS, LIS, networking, and server virtualization. Ensure staff are trained in the effective utilization of technology systems. Stay informed about industry best practices, emerging technologies, and regulatory requirements relevant to the healthcare IT landscape. Ensure compliance with relevant healthcare industry regulations such as HIPAA and HITECH. Qualifications: At least 5 years of experience in IT leadership, with a demonstrated track record of successful technology implementation and management. Experience with the CPSI electronic medical record system. Familiarity with HL7 standards and Promoting Interoperability Reporting. Knowledge of State and Government regulations and reporting. A solid understanding of healthcare industry regulations and requirements such as HIPPA and HITECH Experience with the CPSI electronic medical record system, knowledge of HL7 standards, promoting interoperability reporting, PACS standards, RIS, LIS, strong networking skills, and a strong knowledge of server virtualization is preferred Strong problem-solving and analytical skills About Us: Ballinger Memorial Hospital District offers numerous outpatient services, acute and swing bed care, and is certified as a level IV trauma ER. They also provide a clinic with physicians and mid-level providers. Ballinger Memorial Hospital District participates in and promotes activities that encourage wellness in our community. This position offers an exciting opportunity for a skilled IT leader to make a significant impact on the technological infrastructure and operations within a dynamic healthcare environment. If you possess the necessary qualifications and are passionate about leveraging technology to enhance patient care and organizational efficiency, we encourage you to apply!

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart! We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a self-motivated candidate to be part of our growing team in Plano, TX supporting data center clients. This is an entrepreneurial opportunity in one of the top markets in data centers to help fit out white space for data center REITs, colocation providers and end users. This is an opportunity to be involved in all facets of the white space fit out including physical infrastructure, structured cabling, power distribution, space planning and HVAC. This will include a primary focus on working as a project manager in a billable, professional services (consulting) capacity. The position will be focused on working on projects in the Dallas-Fort Worth Metroplex but should be available to travel to work on projects as needed. Approximately 50%-70% travel may be required at times. Most overnight travel will be within the Western half of the USA. Travel reimbursement will be provided. This is a full-time position offering full benefits, a competitive salary, paid training, and performance-based bonuses. Key Qualifications 3 to 7 years of relevant data center facilities design and build project management experience. Ability to manage client expectation and maintain status documents for client projects throughout the project re: scope, budget, billing, schedules and timeframes. Possess hands-on experience with data center design and deployment best practices - including a strong understanding of power distribution and/or structured cable design in the data center. Prior, recent experience successfully managing mid-size data center build-outs / fit outs in colocation facilities is preferred. Preferred Qualifications Strong understanding of design drawings including plans, sections and elevations. Relationships with local vendors or data center REITs. Ability to estimate projects and create sales proposals for new business opportunities with assistance from the corporate office and solution leads. Knowledge in bid documents and contractor bid levelling. RCDD, BICSI DCDC, CDCDP or PMP or related Data Center Facilities Design certifications are a plus. Responsibilities Project manage data center fit out projects who will work with data center design subject matter experts on our team to provide on-site support for data center design and build projects from inception to final handover. Work with the team to estimate projects and create sales proposals for new business opportunities with assistance from the corporate office and solution leads. Help develop RFI (Requests for Information) and RFP (Requests for Proposals) documents required for bid leveling, overseeing comparison and analysis process. Develop budget and project plans during the analysis and design phase of the project. Be a onsite PM to counsel clients and oversee subcontractors while ensuring project deliverables and client expectations are met. Manage client expectation and maintain status documents for client projects throughout the project re: scope, budget, billing, schedules and timeframes. Oversee and approve all expenses related to the project. Exhibit leadership characteristics: strong communication skills, full understanding of project requirements, good decision making and drive to exceed client expectations Tier 2 PM20 Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients. Our professional services team, which includes Workplace Technology, Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: ************* PI2132e12fdb86-26***********6

IT Operations Manager Who Are We? Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we're able to offer each member a highly personable and best-in-class experience that's consistent at each and every visit. Our vision is to introduce an elevated plasma donation experience that's grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need. We have grown from 2 to 28 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time. What You'll Do As the Information Technology (IT) Operations Manager, you will be responsible for the IT infrastructure services, security, and end-user service support. Your key focuses will be developing processes to ensure a reliable and secure environment and providing top-notch user support. Oversee IT infrastructure services, security, and end-user support, ensuring a reliable, secure, and efficient environment. Manage Azure AD/Entra ID, O365 (including SharePoint, Teams), network, and VoIP services. Lead the implementation of IT security protocols and policies across the organization and monitor to continually improve efficiency. Supervise internal IT teams and external service providers, ensuring adherence to SLAs and performance expectations. Implement and manage Service Desk operations, including extended hours and weekend coverage. Own the IT Vulnerability and Patch Management Program and support risk management efforts. Manage the lifecycle of IT hardware and software, ensuring alignment with corporate goals. Design, implement, and administer WAN/LAN components, and oversee network security. Develop and manage protocols for incident, event, and change management processes. Collaborate with HR to ensure efficient employee onboarding and offboarding, managing accounts and equipment provisioning. Who Are You? A strategic leader with experience in IT infrastructure and end-user services. A problem-solver with a strong understanding of security protocols and cloud technologies (O365, Azure AD, Entra ID). A team player who excels in managing staff performance and external vendor relationships. Thrive in a fast-paced, high-growth environment with a strong sense of accountability. Customer-focused, adaptable, and committed to maintaining a positive attitude. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication, organizational, and interpersonal skills. Qualifications: A bachelor's degree in computer science, information technology, or a related field or equivalent experience. Minimum of 5+ years of experience managing IT infrastructure, security, and service support. Minimum of 3+ years of leadership experience in an IT management role, including staff supervision. Extensive experience with O365, Azure AD/Entra ID, network security, and device management (Windows & Apple OS). Hands-on experience with IT security tools, firewalls, and related protocols. Benefits: Competitive compensation with bonus potential Medical, Dental, and Vision insurance Paid time off Company paid holidays Career growth opportunities

Job Title: IT Infrastructure Manager / Senior Manager The IT Infrastructure Manager will be responsible for managing the performance, hardware and software on physical and virtual servers hosting various applications, and for the day-to-day IT operations and infrastructure for a Manufacturing company with multiple plants and offices across the continental US. This individual will need to be very hands-on, particularly in the beginning, but able to provide tactical and strategic direction as needed. Hands-on technical responsibilities on both the Network and Server side (Wintel) and management and collaboration with a team of MSP partners and MSSP partners for Security operations. Primary office location in the Dallas DFW area. Occasional travel (about 10%) to locations in the Midwest. Job Responsibilities: Serve as hands-on technical lead, particularly in Networking areas while also managing local staff and oversee global contractors/managed services IT staff as well as any 3rd party IT partners Should excel at partnering with multiple Managed Services Providers (MSPs) and possess solid strategic planning, architecture and design skills Work with Telecom Expense Management (TEM) provider to manage wirelines and wireless telecommunications Work with Managed XDR and Managed SIEM security providers to maintain a strong cyber security posture Develop and update security, operations, and infrastructure policies, as needed Responsible for overall infrastructure strategy, design, engineering, architecture, security and maintenance of a global infrastructure environment and for creating standard policies and procedures. Present recommendations clearly and understandably to senior management. Manage and lead the effort to support and advance the migration of all global systems and infrastructure to Cloud (especially O365 and Microsoft Azure) environment. Directing and institutionalizing the effort to maintain application and server performance through policy implementation, monitoring processes, optimization policies, virtualization, and working with MSP providers and both development and operations teams. Create multiple policies and procedures on areas of best practice around equipment use, application use, change management, and incident management, as well as ensuring compliance. Manage the performance, hardware and software on physical and virtual servers hosting various applications, and for the day to day operations and development of infrastructure for the company. Ensure quality network and server/storage deployments through scripted processes Define compliance policies for all hardware and operating systems in the data center environments. Responsible for laying down strategy for Cloud Backups, Business Continuity, Disaster Recovery. Plan and manage Infrastructure projects from conception to completion. Assist in defining and managing IT Infrastructure and Telecom budget Job Requirements: 5+ years of overall hands-on technical management experience on the IT Operations, Networking, Systems/ Server and O365. The ideal candidate will have experience with the following areas: Storage, VMware, Network (CISCO), SD-WAN/SASE, Active Directory, Windows, Messaging, Exchange, Database (SQL Server), Cloud (O365, Azure) Microsoft O365 and Azure Cloud Administration Networking (CISCO); firewalls/VPN/Experience in working with ISP/WAN/SD-WAN Servers: Windows VMWare, Backup: Veeam Windows: Active Directory; Group Policy/GPO deployment; SQL Server; Patch Management Strong leadership experience, including personnel and budget management, policy definition and implementation, strategy, design & execution Excellent interpersonal and communication skills to interact with a variety of technical and non-technical teams in an effective manner and partners Certifications desirable but not required: o Microsoft Certified System Engineer (MCSE) certifications in Windows 2008 or Windows 2012; and Cloud Platform & Infrastructure. Certifications like CompTIA Network+ and CompTIA Security+ o Cisco network and technologies, CCNA(P), CCIE. ITIL/PMP Certification; expertise designing and implementing Global Infrastructure Solutions and project management experience TOGAF Architecture Certification OTHER: Type: Perm Salary Employee Pay: Base plus bonus plus benefits package Location: onsite 5x a week in office in Dallas, TX 75261 travel: 10% within USA

Locations: Atlanta | Austin | Boston | Chicago | Dallas | Denver | Houston | Miami | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Toronto | Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Senior IT Architects at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity. Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions. Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert. You're good at: Solution and application architecture and evaluation of alternative approaches Restructuring IT processes and organization Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization's IT department Evaluating an organization's IT and software architecture Assessing and implementing IT architectures Evaluating products, such as core systems Developing technical concepts development and designing of software solutions Assessing quality assurance for IT implementation Designing and implementing feasibility studies Designing work packages/modules in IT implementation projects Reviewing technical architecture and code Executing technical proofs of concept Analyzing complex IT application landscapes and status quo for IT architecture optimization Developing functional and technical online and Internet strategies Optimizing the application development processes Contribute to BCG Platinion's consulting business by: Assisting with business development through writing proposals, scoping projects Contributing to our thought leadership through written publications and speaking at events and conferences What You'll Bring You bring: Bachelors in information technology, business administration, computer science, business management, or system controls & engineering or a related field (Masters is a plus) 4+ years of professional experience in software engineering with more than 1 year in architecture discipline Superior technical knowledge, engineering rigor, and creative problem-solving Ability to explain complex technology topics to executives Extensive technical expertise and knowledge of: Various technology stacks Mainframe architecture (nice to have, but not must) Cloud native applications and cloud services architecture Integration methodologies and tools API and Microservices architecture Structured and unstructured databases and usage patterns Data analytics architecture (e.g. Data Lake) Programming paradigms and approaches (e.g. object-oriented) Process automation approaches and tooling (e.g. DevOps, AIOps) Experience in agile engineering and tooling support An agile mindset that moves past blockers and a vision to iteratively migrate to the next/modern set of architecture capabilities with a lens of business benefits/value Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey and unlocking potential to advance FOR U.S. APPLICANTS: The first year base compensation for this role is $140,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Name Broadband Network Technician I Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Where you will work: This position will be based out of Astound's Austin, TX office. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outages Emergency coax restoration Underground cable Maintenance (power supply, actives) Leakage Splicing Documentation Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Experience: 2+ years (telecom technician) Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm's; Understand the Outside Plant Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time Education and Certifications: High School Diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time positions Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Managing and documenting firewall and load-balancer architecture and configuration. Designing, deploying, and troubleshooting enterprise firewalls and load-balancers with proven experience in troubleshooting isolation and remediation. Working with firewalls and load-balancers to optimize deployment and configuration of equipment. Configuring load-balancers and firewalls to support new applications that require F5 virtual servers/pools/monitoring and firewall NAT/security policies Troubleshooting firewalls and load-balancers using packet analysis, managing support cases with external technology vendors, and performing real-time log analysis. Qualifications: REQUIRED: Four (4) years of hands-on experience configuring and supporting enterprise Palo Alto Firewalls, F5 BIG-IP Load-Balancers, and Cisco switch technologies. PREFERRED: Advanced routing protocols regarding OSPF, BGP, IPsec, and VPN technologies.

Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for nine straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. We're looking for a Network Support Specialist to join our team and provide exceptional technical assistance to our clients. You will be the network guru, troubleshooting connectivity problems, maintaining smooth operation of our systems, and implementing innovative solutions for our clients. Your day-to-day will involve: Being a network troubleshooting ninja: You will identify and resolve network issues efficiently, ensuring our clients networks stay healthy and operational. Network maintenance pro: You will proactively maintain our network systems, preventing problems before they arise. Solution architect extraordinaire: You will analyze network needs and recommend improvements to keep our systems up-to-date and efficient. Tech support hero: You will be the first line of defense for network-related issues, providing level I/II technical support. You will diagnose, troubleshoot, and resolve issues while providing exceptional customer service. Network detective: You will be a master at testing, monitoring, and analyzing network activity to ensure optimal performance. Customer service champion: You will deliver legendary customer service, adhering to our high standards and adhering to our Service Level Agreement (SLA) goals. Are you a technical whiz with a passion for helping others? We want to hear from you! Our team is dedicated to providing reliable and efficient technology services, ensuring smooth operations for our clients and we are committed to delivering exceptional customer service and technical solutions to businesses of all sizes. We invite you to apply today to contribute to our mission of delivering top-quality office technology solutions to our valued customers. Responsibilities Troubleshoot and resolve hardware and software related network issues; maintain network systems health and infrastructure. Implement basic network solutions based on client and project requirements; this includes installation of basic network and data closet equipment such as switches, wireless access points, firewalls, UPS, batteries, rack mounting equipment, and more. Collaborate with the field services team to ensure network reliability; serve as a point of escalation for intermediate-level or out-of-scope support requests; support teams by providing remote, onsite, and on-call support. This includes supporting and resolving alert tickets as needed from monitoring systems within Continuum (RMM), Datto, and other platforms. Participates in service delivery of client on-boardings, projects, upgrades, and other special tasks as assigned during business and after hours under the direction of management. Receive, prioritize, and document customer support requests via chats, emails, phone calls, and in-person, ensuring problem detection, resolution, timely closure, and capturing support time. Stay updated with the latest network technologies and best practices. Supervisory Responsibilities This job has no supervisory responsibilities. Job Overview and Requirements Provide intermediate-level remote and onsite support for customer technical support requests while maintaining company culture and providing legendary customer service. Achieve Networking Department goals for Customer Satisfaction and on time completion for projects and SLAs as defined by Service Level Objectives. Follow operational policies, processes, and procedures as they pertain to the Department's and company vision. Create, update, and maintain the completeness and currency of knowledgebases, site maps, network diagrams, and other client required SOP documentation, as required by management. Degree in Computer Science, Information Technology, or related field. 2 or more years of proven experience in network support or similar role. Strong knowledge of network systems, protocols, infrastructure, and security Current Network + or CCNA (required). CCNP or CCIE are (preferred). Why Work for Knight Office Solutions Competitive salary, with experience. Comprehensive health, dental, and vision insurance plans. Voted as a Top Place to Work in San Antonio for ten straight years. Schedule is Monday - Friday, 8:00 am - 5:00 pm. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork and collaboration. Join our dynamic team at KOS to make a significant impact on our customers' experiences through exceptional customer service. If you enjoy identifying solutions to resolve technical issues and are passionate about providing outstanding customer service, we would love to hear from you. Apply today by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise in technical support. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI9a981d80086a-26***********0