IT Delivery Head
Information technology manager job in Cambridge, MA
IT Delivery Head - Property & Casualty Insurance (P&C)
Cambridge, MA (3 Days Onsite - Hybrid)
We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction.
Must-Have Qualifications
B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery.
Proven success in large enterprise delivery and onshore-offshore models.
Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management.
Preferred
Experience in Guidewire, Duck Creek, digital modernization, and data analytics.
Ability to manage delivery teams of varying scale.
Key Responsibilities
Strategic Delivery & Portfolio Leadership
Lead product/platform delivery and ensure alignment with client and business goals.
Manage multiple P&C accounts and technology portfolios (legacy + greenfield).
Define delivery strategy, track metrics, budgets, resources, and team performance.
Client Engagement & Business Growth
Serve as primary onshore contact for senior client leaders.
Grow accounts and revenue in partnership with sales.
Lead RFI/RFP responses, demos, POCs, and governance sessions.
Drive client satisfaction, operational excellence, and financial outcomes.
Onshore-Offshore Delivery Management
Ensure seamless execution between global delivery centers.
Monitor staffing, visa readiness, and Agile delivery adoption.
Manage Managed Services across applications and infrastructure.
Capability Building & Team Leadership
Build and expand onshore delivery and consulting capability.
Hire, mentor, and develop senior leaders and cross-functional teams.
Foster CoPs, continuous learning, and innovation culture.
Technical Governance & Excellence
Guide P&C platform delivery (Guidewire, Duck Creek, etc.).
Establish strong SDLC, release, configuration, and compliance frameworks.
Evaluate new tools and support architecture decisions and ARBs.
Stakeholder & Cross-Functional Collaboration
Advise leadership on delivery strategy and industry opportunities.
Partner with ADM/AMS teams to enhance offerings and market positioning.
Drive efficiency, innovation, and solution development across teams.
Senior IT Infrastructure Project Manager (Hospital)
Information technology manager job in Boston, MA
The Senior IT Project Manager leads and delivers complex IT infrastructure, operations, and service management projects. This role ensures projects are completed on time, within scope, and within budget while meeting business objectives and maintaining regulatory, compliance, high-quality, and security standards. This role is a contract position with the potential to become an FTE position.
Key Responsibilities
Plan, execute, and close IT infrastructure and operations projects, such as data center migrations, network upgrades, cloud implementations, system integrations and application go-lives.
Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders and technical teams.
Develop detailed project plans, manage resources, and monitor progress to ensure milestones are achieved.
Identify risks, issues, and dependencies, and implement mitigation strategies to ensure successful project delivery.
Coordinate cross-functional teams, including IT engineers, system administrators, vendors, and business users.
Communicate project status, risks, and outcomes to stakeholders through regular reports and presentations.
Manage project budgets, procurement, and contracts as needed.
Ensure compliance with organizational policies, healthcare standards, and cybersecurity best practices.
Support operational readiness, transition activities, and knowledge transfer to operations teams.
Continuously improve project management processes, methodologies, and tools.
Qualifications & Skills
Bachelor's degree in Information Technology, Computer Science, or a related field; PMP or equivalent project management certification preferred.
10+ years of experience managing IT infrastructure and operations projects in a medium-to-large enterprise environment.
Strong knowledge of IT infrastructure components (servers, storage, networking, cloud platforms) and operational processes (ITIL, service management).
Proven experience leading cross-functional teams and managing vendor relationships.
Excellent organizational, planning, and time management skills.
Exceptional communication and interpersonal abilities, with the capacity to present complex technical information to non-technical stakeholders.
Analytical and problem-solving skills, with a proactive approach to risk management.
Experience with project management software and collaboration tools (e.g., MS Project, Smartsheet, Jira, Teams).
This position is remote primarily with occasional onsite visits to main campus.
Head of Technology
Information technology manager job in Johnston, RI
Head of Technology Strategy & Governance
Join an organization with a long-standing commitment to protecting businesses and strengthening their resilience. Our company works closely with major global enterprises to help them understand operational risks, safeguard their assets, and support continuity through engineering-driven solutions and insurance offerings.
They are looking for a Head of Technology Strategy & Governance, a senior leader reporting directly to the CIO. This role plays a pivotal part in shaping the direction of the technology organization and ensuring that our digital investments, operations, and workforce capabilities support long-term business goals. The successful candidate will drive strategic alignment, guide technology planning, and strengthen how IT delivers value across the enterprise.
Role Purpose
This position leads strategic planning, enterprise technology governance, IT operating model development, and performance oversight. The leader in this role will manage governance structures, coordinate technology investment practices, and oversee the Technology PMO. Working collaboratively with business and IT stakeholders, they will improve transparency, enhance resource planning, optimize project execution, and promote a culture of continuous improvement.
Key Responsibilities
Strategic Technology Planning
Define and maintain a long-range technology vision and roadmap in partnership with business and IT executives.
Ensure technology programs support organizational objectives and operational priorities.
Governance & Compliance
Develop governance frameworks, standards, and policies to drive consistency and responsible decision-making.
Monitor technology performance, risk exposure, and value delivery from technology initiatives.
Demand & Capacity Planning
Lead enterprise workforce planning across technology teams to maximize effectiveness and operational throughput.
Partner with delivery, engineering, and operations leaders to anticipate staffing needs and inform sourcing and hiring strategies.
Use data and analytics to guide workforce decisions and skills development.
Portfolio & Investment Oversight
Direct the company's technology portfolio management processes, including prioritization, budget review, and allocation of resources.
Lead the Technology PMO and ensure all projects follow common methodologies, controls, and reporting standards.
Provide executive insights on portfolio outcomes, risks, and interdependencies.
Establish governance practices that evaluate proposed investments based on strategic relevance, cost, risk, and expected business impact.
Technology Financial Management
Strengthen cost transparency and develop analytics that support financial planning, investment justification, benchmarking, and performance measurement.
Implement and maintain chargeback/showback models and cost allocation processes that reflect a service-based IT operating model.
IT Performance & Metrics
Define KPIs and performance dashboards to evaluate how efficiently the technology organization operates and adheres to governance expectations.
Stakeholder Engagement & Communication
Work alongside internal communications teams to ensure that updates on strategy, governance, and performance are effectively shared.
Maintain strong engagement with business partners through regular reporting and structured forums.
Learning, Skills & Workforce Development
Collaborate with HR and L&D to identify capability gaps and design tailored training paths for technology professionals.
Support the development of career frameworks and progression paths within the IT organization.
Promote a culture focused on learning, innovation, and knowledge-sharing.
Vendor Strategy & Sourcing
Anticipate future procurement needs and manage relationships with key technology suppliers to ensure reliable and strategic partnerships.
Knowledge Management
Ensure there are effective processes for capturing and distributing IT knowledge across the organization to drive continuous improvement.
Qualifications
Bachelor's degree in Information Technology, Business, or a related discipline (Master's degree preferred).
At least 10 years of experience in IT strategy, enterprise governance, or similar functions.
Background leading PMO operations and overseeing enterprise-wide portfolios.
Strong knowledge of governance and operating frameworks (e.g., COBIT, ITIL), enterprise risk concepts, and IT organizational planning.
Excellent communication, analytical thinking, and stakeholder management skills.
Demonstrated ability to drive transformation and influence senior leadership.
Preferred Certifications
CGEIT
TOGAF, ITIL, or PMP
CISA or comparable governance/audit credentials
Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team
Director of Information Technology
Information technology manager job in Taunton, MA
Bristol County Savings Bank has selected S&W to lead the search and selection process for its first Director of Information Technology. Founded in 1846 and headquartered in Taunton, Massachusetts, BCSB is a 179-year-old, mutual community bank that embodies the best of what a community bank can be. For generations, the bank has served consumer and business customers throughout southeastern Massachusetts and Rhode Island and beyond, having been a source of financial stability for customers and the communities it serves through good times and bad.
Reporting to the EVP/CIO, this critical leadership role will oversee the bank's IT operations, infrastructure, network security, telecommunications, and business continuity planning while managing a team of six IT professionals. The ideal candidate will have 10+ years of network management experience in a multi-site environment, including at least 5 years of managing technical staff. A strong background in VMware, Active Directory, Office 365, and firewall/network security is essential, with experience in financial services or other highly regulated industries preferred. Familiarity with Fiserv DNA or COCC Insight is a plus. This is an exciting opportunity to shape the technology strategy of a strong, community-focused institution.
If you are interested in learning more or know someone who might be a good fit, please reach out to Julia Crouter, ****************************** or anyone on our financial services team.
Laboratory IT Technician
Information technology manager job in Cambridge, MA
Our client, a leader in the biotechnology & pharmaceutical industry, is hiring an Lab IT Specialist to join their team in Cambridge, MA!
**This is a 6-month W2 contract with benefits**
As the Lab IT Specialist, you will support scientists and lab personnel by providing onsite IT support for Windows-based lab computing environments, instrument-connected systems, hardware lifecycle management, and compliance-focused desktop operations across multiple scientific labs.
Responsibilities:
Provide technical support for lab IT environments integrated with scientific instrumentation
Implement customer-specific benchtop computing configurations
Administer Windows connectivity, security policies, permissions, and group policies
Support OS, hardware, peripherals, enterprise print strategy, software packaging, and software distribution
Manage onboarding, relocation, and retirement of lab equipment and PCs
Troubleshoot complex IT and instrument-related issues, escalating as needed
Desired Skills:
1+ year experience with Windows technologies, networking, remote computing, backup systems
ServiceNow experience
Windows 11 upgrade experience
Experience with scientific instrumentation or life sciences environments
Group Policy and Active Directory experience
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Information Technology Analyst
Information technology manager job in Boston, MA
Temp IT Analyst - On-Site (Boston, MA)
Work Authorization: US Citizens or GC Holders
Type: Contract (Short-term; approx. 3 months,)
The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise.
Required Skills & Proficiencies
Advanced experience with Microsoft Operating Systems, installation, and configuration.
Advanced proficiency with Microsoft Office Suite.
Strong experience with ServiceNow.
Strong proficiency in MS Teams.
Advanced to expert knowledge of remote access technologies (Citrix, VPN).
Advanced to expert experience with mobile technologies (iOS, iPadOS).
Advanced understanding of networking concepts, cabling, and communications hardware.
Expertise in inter/intra/extranet technologies.
Strong experience with Document Management Systems (e.g., iManage/Work 10).
Strong knowledge of customer service best practices.
Solid understanding of data security principles.
Experience supporting or participating in IT projects and deployments.
Qualifications
Associate's or Bachelor's degree preferred (or equivalent hands-on experience).
3+ years of experience supporting end users with software, hardware, and networking.
3+ years supporting LAN/WAN and network systems.
3+ years installing, configuring, and maintaining client operating systems and equipment.
Prior experience in a professional services or law firm environment preferred.
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Senior IT & Development Manager
Information technology manager job in Boston, MA
:
Deerpath Capital is a leading direct lending firm specializing in providing first lien, senior debt financing to middle market companies. Deerpath is focused on providing debt capital for acquisitions, refinancings, ownership transitions and growth capital to companies in the U.S. lower middle market. Deerpath has investment offices in New York, Boston, Chicago, Los Angeles and Fort Lauderdale, as well as overseas investor relations offices in London, Seoul, Tokyo and Brisbane. The firm employs approximately 100 employees globally.
Position Overview:
Deerpath Capital is seeking a Senior IT & Development Manager to lead the firm's technology strategy and development initiatives across multiple platforms. This individual will play a pivotal role in overseeing internal system development, integrations, and reporting, ensuring our technology supports the firm's growth and operational efficiency.
Key Responsibilities:
Systems Development & Oversight
Lead and manage Salesforce development projects, including customizations, integrations, automation, and user support.
Oversee Allvue configuration and development for portfolio management, fund accounting, and investor reporting.
Design and implement SQL-based reporting systems and interactive dashboards for analytics and business intelligence.
Architect and deploy a scalable data warehouse to centralize data and streamline firmwide reporting.
AI & Automation
Identify and implement AI-driven automation to enhance reporting, workflow efficiency, and data management.
Integrate LLM and machine-learning capabilities into Salesforce, Allvue, and core data environments.
Oversee secure deployment, governance, and monitoring of AI tools, ensuring compliance and data integrity.
Project Management
Partner with business stakeholders across departments to define requirements, scope initiatives, and deliver solutions on time and within budget.
Coordinate internal and external development resources, ensuring code quality, scalability, and adherence to security best practices.
Manage technology projects using Agile or hybrid methodologies, emphasizing clear communication and accountability.
Systems Administration & Integration
Maintain, optimize, and enhance core technology platforms.
Evaluate and implement new tools and integrations between Salesforce, Allvue, and other enterprise applications to improve workflow efficiency.
Security & Governance
Collaborate with IT and Compliance teams to ensure data integrity, cybersecurity, and adherence to regulatory standards.
Contribute to the firm's data governance framework, including access controls, auditability, and security policies.
Qualifications & Experience:
Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred.
7+ years of experience in IT development, systems management, or data engineering roles.
Proven Salesforce administration and development experience (Apex, Lightning, integrations).
Skilled in SQL, relational databases, and ETL processes.
Experience with data warehousing, data modeling, and BI tools (Power BI, Tableau, or Snowflake).
Familiarity with Allvue, or the ability to develop product expertise.
Demonstrated project management experience (Agile, Scrum, or similar).
Knowledge of Python, API integrations, or modern data pipeline tools (Airflow, dbt, Fivetran).
Exposure to financial services, private credit, or private equity systems preferred.
Experience integrating cloud platforms (Azure, AWS) with enterprise applications.
Strong analytical, problem-solving, and communication skills.
Strategic mindset with a hands-on approach to implementation.
Experience with change management in system upgrades or consolidations.
Strong data governance and security awareness.
Automation mindset with the ability to identify and streamline manual processes.
Exceptional communication skills for translating technical concepts to non-technical audiences.
Experience leading small technical teams or mentoring junior developers.
Highly organized, detail-oriented, and capable of managing multiple concurrent initiatives.
Experience applying AI/ML or LLM-based tools to automate processes or enhance analytics.
Familiarity with modern AI platforms (e.g., Azure OpenAI, AWS Bedrock) or NLP/LLM integration concepts.
Understanding of AI governance, security, and safe model deployment.
Compensation Base Range: $130,000-$150,000, plus a competitive bonus
NO RECRUITERS or AGENCIES for this posting. Any unsolicited resumes sent to Deerpath will be considered Deerpath property. Deerpath will NOT pay a fee for any placements resulting from the receipt of any unsolicited resumes.
Deerpath Capital Management, LP is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected characteristics.
Vice President Information Technology
Information technology manager job in Boston, MA
The Vice President of Information Technology will lead technology strategy, governance, and execution across the firm and its portfolio companies. This role is ideal for a Private Equity technology leader with deep hands-on knowledge of hardware environments, data integrity practices, software ecosystem evaluation, and the application of AI to streamline operations and enhance value creation. The VP of IT will partner closely with investment, operations, and portfolio leadership to ensure technology investments support growth, scalability, and firm-wide strategic goals.
Key Responsibilities
Lead the firm's overall IT strategy, ensuring alignment with organizational objectives and portfolio company needs.
Oversee hardware infrastructure, including design, configuration, deployment, and performance optimization across corporate and portfolio environments.
Manage and maintain data integrity processes, including the use of SSE (Self-Service Encryption) files and other secure data-handling frameworks.
Evaluate, recommend, and implement software systems, providing expert guidance on platform selection, integration readiness, scalability, and cost-effectiveness.
Drive AI adoption across the firm and portfolio companies, identifying opportunities for automation, analytics, operational efficiency, and decision-making enhancement.
Partner with portfolio company leadership to assess IT maturity, develop technology roadmaps, and support integration or transformation initiatives.
Ensure strong cybersecurity posture, risk management practices, and compliance across all environments.
Lead and mentor internal IT teams and external partners, prioritizing collaboration, innovation, and operational excellence.
Oversee vendor relationships, contract negotiations, and budget management for enterprise IT initiatives.
Serve as an advisor to senior leadership on emerging technologies, infrastructure investments, and digital transformation opportunities.
Qualifications
10+ years of progressive IT leadership experience, with a strong background in Private Equity, investment management, or similar environments.
Demonstrated expertise in hardware configuration, infrastructure architecture, and systems performance optimization.
Hands-on experience with SSE files or similar tools used for secure data transfer and data integrity validation.
Broad knowledge of enterprise software systems with the ability to make informed recommendations based on business and technical needs.
Proven experience applying AI, automation, or machine learning solutions in a business context.
Experience partnering with portfolio companies and supporting due diligence, integration, and technology roadmap development.
Strong leadership, communication, and stakeholder management skills.
Ability to operate strategically while being comfortable with technical detail when needed.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Senior Information Technology Support Technician
Information technology manager job in Providence, RI
Senior IT Support Technician
Department: Information Technology
Providence, RI | On-site | Full-Time
Do you thrive on solving complex IT puzzles and keeping systems running like a well-oiled machine? If so, we want YOU on our team!
We're on the hunt for a Senior IT Support Technician who's not just technically sharp, but also a great communicator and collaborator. This is your chance to step into a pivotal role where your expertise will directly impact the success of our operations.
What You'll Do
Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Problem Solving: Respond to IT issues; hardware maintenance, software, networking, etc.
System Maintenance: Install, modify, and repair computer hardware and software.
Training: Train computer users and promote good computing practices within the organization.
Collaboration: Work closely with other IT staff to ensure smooth operations.
Record Keeping: Maintain accurate records of all IT-related issues and actions taken.
What You Bring
Bachelor's degree in computer science, Information Technology, or related field. Relevant certifications would be a plus.
6 to 8 years of proven experience as an IT Support Technician or similar role.
Knowledge of computer systems, hardware, and software.
Strong problem-solving skills and the ability to make strategic decisions.
Excellent communication and interpersonal skills.
In-depth knowledge of IT best practices and industry standards.
Preferred technology expertise in Windows AD, ESXI and Veeam
Why Admiral?
We're a family-owned company with over a century of history-and a vision that's always looking forward. At Admiral, you're not just taking on a role; you're becoming part of something we're building together.
Let's make great things happen.
IT Project Manager (Patient Monitoring Medical Device Implementation)
Information technology manager job in Boston, MA
Duration: 3 year initiative
Required Skills: IT Project Management, Medical Devices, Patient Monitoring
Experience managing complex hospital-based projects in a clinical setting with cross-functional teams
Experience with patient monitoring replacement projects, ideally direct NK experience
Comprehension of medical device equipment, infrastructure that supports the equipment, and the applications that support the equipment
Experience in speaking with both technical and clinical leaders in order to properly communicate updates and progress to each group
Ability to be onsite for team meetings with clinical leaders and stakeholders
Preferred degree in an engineering-related field
Biomedical experience or related field
IT Project Manager
Information technology manager job in Cranston, RI
At Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we support agencies like NASA, the Department of State (DOS), the IRS, ACL, ACF,USDA and many others, along with numerous state and local government agencies.
We work with industries like telecom, healthcare, entertainment, oil and gas offering solutions designed to meet their specific needs. We focus on improving systems, making better use of data, and updating applications to keep up with changing markets.
Position: Senior Infrastructure Project Manager
Location: Onsite - Cranston, RI
Duration: 1 Year plus
Job Description:
The Senior Project Manager has overall responsibility for overseeing Problem Management related to the Unified Health Infrastructure Project (UHIP) for the problem categorization and prioritization through problem closure and evaluation. This role will be instrumental in assisting the State team in managing enhancements to the RIBridges system and transitioning all processes to ongoing Maintenance & Operations services. This includes coordination between all UHIP-related State agencies (business and IT), specifically as well as vendors involved in business case development, requirements, application development, testing and deployment. In addition, the Sr. Project Manager will assist in leading governance activities across the project to ensure key deliverables and milestones are met in accordance to defined standards and best practices. Responsibilities of the Sr. Project Manager require strong project management, knowledge of software development processes and exceptional leadership and communication skills.
Responsibilities include:
Drive defect prioritization through comprehensive impact assessments from incident triage through defect resolution
Monitor the inflow of new problems or system defects and align to business outcomes
Work with the business to prioritize defects & partner with development teams to ensure timely issue resolution
Review proposed technical solutions to ensure they meet the business needs and SDLC standards
Develop work plans and manage timelines associated with SDLC deliverables
Provide consultative support to Agencies & Program Leadership to help enforce governance standards and best practices
Act as the key point of contact for the Agencies in managing issues and escalations
Review incident and defect metrics and performance trends to identify opportunities for improving processes or enhancing the system
Create dashboards and tools to assist the business in prioritization and release planning activities
Analyze and communicate project status effectively to project leadership
Participate in strategic improvement initiatives primarily focused on incident and problem management
Provide ongoing support for EPMO activities including deliverables management, issue oversight and escalation, metrics and reporting and other administrative tasks •Other duties as assigned
Required Skills:
8-10 years' experience as a Senior Project Manager with a proven track record managing complex IT projects
Versatile project management skills with the ability to learn quickly and work with limited oversight and supervision
Demonstrated ability to build effective partnerships with key business stakeholders and outside vendors
Proven leadership, organizational and planning skills across different types of projects
Experience with project management tools and best practices
Experience with application development and software development life cycle methodologies
Experience with ITIL practices including incident and problem management
Required knowledge of JIRA, Excel, PowerPoint
Experience with Health and Human Service systems regarding Medicaid, SNAP, Child Care Assistance, and RI Works or TANF is preferred
Education:
Bachelor's degree in MIS, Computer science or related field.
PMP certification a plus
Information Technology Project Manager
Information technology manager job in Boston, MA
PMO Partners is seeking to connect with IT Project Managers with a track record of success within higher education organizations for ongoing opportunities with our prominent higher education client in Boston. We are ideally looking for people who can be on-site 3 days a week in downtown Boston. Below is a general description of the background that our client typically looks for.
For immediate consideration, please meet with our Digital Recruiter via this link: *************************************************************
Our Higher Education client is seeking a highly experienced and motivated individual to join our team as a Senior IT Project Manager. This role is responsible for driving the successful delivery of largescale, complex IT projects and programs that support the university's strategic priorities. The Senior Project Manager will lead cross-functional teams, manage diverse stakeholder expectations, and ensure
that all initiatives are delivered within scope, schedule, and budget-while aligning to business value and user needs.
The ideal candidate will be a self-starter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also hands-on, with strong leadership and influencing skills.
This is a hybrid position that requires onsite presence in the Boston office three days per week.
Education
Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field.
PMP, Agile or other relevant project management certification(s) preferred.
Experience
8-10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed
organizations.
Demonstrated experience in delivering enterprise level technology projects, such as CRM, ERP, infrastructure, data integration, or cloudbased
systems.
Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into
actionable project plans.
Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.
Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving
environments.
Demonstrated experience in delivering enterprise level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud based
systems.
Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into
actionable project plans.
Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.
Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving
environments.
A strong history of using data driven insights to guide project planning and risk management.
Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches.
Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, or Jira.
Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.
Excellent verbal and written communication skills with experience presenting to senior leadership.
Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups.
Deep understanding of business processes and IT alignment, with the ability to deliver measurable value.
Skilled in resource planning and budgeting for largescale projects.
Selfmotivated, organized, and capable of working independently in fastpaced environments.
Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business.
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
Project Leadership & Execution
Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university
priorities and strategies.
Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.
Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.
Conduct risk assessments and implement proactive mitigation strategies.
Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content.
Stakeholder Engagement & Communication
Serve as the primary liaison between technical teams, business units, and executive sponsors.
Build and maintain strong relationships with stakeholders at all levels.
Facilitate effective communication across cross functional teams to ensure shared understanding of objectives, progress, and changes.
Present project updates, risks, and performance metrics to governance groups and leadership.
Team Leadership & Collaboration
Provide direction and support to cross functional project teams, including internal staff and external vendors.
Establish clear goals and responsibilities and promote accountability across team members.
Foster a collaborative environment that encourages innovation, ownership, and problem-solving.
Monitoring, Reporting & Financial Oversight
Track and report on project progress, milestones, risks, issues, and financials.
Develop and publish status reports, prepare and modify schedules or plans as required.
Ensure post project evaluation, lessons learned, and knowledge documentation.
Manage project budgets responsibly, identify cost saving opportunities, and ensure financial accountability.
Senior IT Program / Project Manager - PLM & Digital Asset mgmt - Hybrid - MA - No C2C
Information technology manager job in Boston, MA
We are seeking to add a talented IT /SDLC project / program manager to lead the re-platform effort of our Data Asset Management (DAM) system as well as out Product Lifecycle Management (PLM) software integration/implementation. Hybrid work model - Greater Boston area!
Local candidates only! no C2C please!
Responsibilities
As needed, provide project management to projects / workstreams identified. Execute to the standard IT PMO model.
Scheduling and facilitating necessary meetings and related action items
Pursuing iterative process improvements and collaborative conversations
Promoting consistent estimating practices for predictability and planning
Working with outside vendors and internal teams to plan and manage the project activities, provide governance and oversight, provide status and other inputs to Business, IT, and Leadership stakeholders
Proactively identify and manage project risks, dependencies, and issues (and related mitigation plans); escalate in a clear and timely manner as appropriate
Provide RAG state and status updates / slide decks for reviews and updates to the business / IT stakeholders
Track project budget and Invoice spends, as needed
Collaborate, participate, and contribute to collaborative IT PM/Agile center of excellence
Qualifications
B.S. with 7+ years' experience in a relevant technical field, including 3 years' experience as Project Manager (PM) in IT or similar field
Experience with and understanding of PLM software implementation and Digital asset management is high preferred, but not required.
Understanding of both waterfall (traditional) and agile culture, principles and methodologies
Understanding of/hands-on experience with software development life cycle
Exposure to one or more relevant domain areas such as product, merchandising, retail, marketing, manufacturing, or supply chain preferred
Demonstrated influence without authority, self-motivated with the ability to work independently and willing to take a hands-on approach and help the team to drive
#ZR
Information Technology Support Technician
Information technology manager job in Clinton, MA
Akkodis is seeking a - “IT Support Technician” for a Contract position with a client located Clinton, MA.
Pay Range: $25-$30/hr.
(The rate/salary may be negotiable based on experience, education, geographic location, and other factors.).
Responsibilities:
The IT Support Technician II is responsible for providing technical assistance in both office and production environments. This on-site position involves troubleshooting hardware, software, and network issues, and supporting staff with day-to-day IT needs. The role requires effective communication, collaboration, and a strong commitment to customer service.
Essential Duties and Responsibilities
Troubleshoot and resolve technical problems for end-users in both office and production environments.
Respond promptly to help desk tickets and provide front-line technical support for hardware, software, and basic network-related issues.
Assist with setup, maintenance, and configuration of desktops, laptops, printers, and related equipment.
Utilize ServiceNow to manage incidents, service requests, and asset tracking.
Document technical solutions, keep records current, and help maintain IT knowledge base articles.
Follow ITIL best practices in incident, problem, and change management to uphold service delivery standards and drive continuous improvement.
Collaborate with cross-functional teams to resolve technical challenges as needed.
Support Fuji Nexim production systems (experience with Fuji Nexim is considered an asset).
Ensure compliance with company safety, security, and quality protocols at all times.
Provide occasional after-hours support for urgent IT matters.
Job Qualifications / Knowledge Requirements
Ability to identify, analyze, and resolve technical issues efficiently using structured troubleshooting methods and clear communication.
Ability to work independently while managing multiple projects and adhering to established timelines.
Strong time management skills with a proven ability to prioritize tasks in dynamic environments.
Demonstrate accountability and integrity in all aspects of work, including handling sensitive information.
Experience with VOIP systems, ServiceNow, CMDB, Microsoft Active Directory, Mac OS, and local area networks is considered an asset.
Experience with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) is essential.
Education & Experience Requirements
High School diploma or equivalent required; post-secondary education in IT or related field considered an asset.
English is the primary language of communication for this role.
Minimum one (1) year of experience in desktop or IT support or an equivalent combination of education and experience.
CompTIA A+ or Network + Certifications or equivalent knowledge are considered an asset.
Physical Requirements
Ability to sit or stand for extended periods and work at a computer workstation.
Must be able to push, pull, lift, and carry up to 20 lbs. (occasionally up to 50 lbs as required).
Comfortable moving and transporting computer equipment, including monitors, cables, and peripherals.
Work is performed in both office and manufacturing environments, with appropriate safety protocols in place.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Technical Onboarding & Development Manager
Information technology manager job in Boston, MA
US CITIZENS OR GREEN CARD HOLDERS ONLY
Technical Onboarding & Development Manager - Onsite
About the role
The Technical Onboarding and Development Manager helps employees confidently use the organization's technology by leading technical onboarding, delivering practical software training, and supporting teams through system updates. They meet users at their skill level and create training that's clear, useful, and approachable. The Manager works closely with attorneys, staff, and internal teams to ensure a smooth, consistent tech experience across the firm.
Job Responsibilities
Identify training needs across the firm, including new hires, people moving into new roles, and anyone affected by new software or IT changes.
Create and maintain a clear, user-friendly training program with live, virtual, and self-paced options. Keep training materials and documentation up to date and easy to access.
Build strong relationships with teams to ensure training supports real needs. Track learning progress, adjust training when needed, and keep the end-user experience at the center of all decisions.
Maintain a helpful knowledge base, educate staff on updates, and ensure procedures are followed. Monitor training completion and report on effectiveness.
Review support tickets and user feedback to spot trends and opportunities for better training or process improvements. Partner with IT and vendors to suggest usability enhancements.
Plan and run beta tests and user acceptance testing (UAT) to ensure new software works smoothly before rollout.
Support and guide the Training Coordinator with ongoing coaching and feedback.
Requirements
Bachelor's degree in education, communications, or a related field - or equivalent experience with 7-10 years in software training, instructional design, or end-user support. Law firm experience is desirable.
Strong technical knowledge of business and legal software, with experience delivering in-person, virtual, and one-on-one training.
Excellent communicator and facilitator who can make training engaging and approachable for all levels.
Organized, proactive, and detail-oriented, with strong problem-solving skills and a commitment to discretion and client service.
Comfortable using a mix of modern and traditional training methods and managing multiple priorities effectively.
Benefits
$110k-$140k / year
Medical
Dental
Lifestyle Spinning Account
SR IT Network Solutions Manager
Information technology manager job in Marlborough, MA
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, Information Technology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
Network Admin || Boston, MA | **LOCALs Only || ** No G. C, E. A. Ds
Information technology manager job in Boston, MA
Role: Network Admin
Duration - 6 months with possible extension
Remote or onsite- Hybrid preferred - Boston location. Remote accepted in CST hours
Remote accepted in CST hours
This role will support and augment our acquisitions IT staff, ensuring the smooth operation, integration, and management of general IT systems and network infrastructure. The ideal candidate will have strong technical expertise, adaptability, and the ability to work collaboratively in a fast-paced environment.
Qualifications:
3+ years' experience in IT systems/network administration roles (MS Windows Server environments required; Linux experience a plus).
3+ years in endpoint management tools (Tanium preferred)
Experience with network configuration-switches/routers/firewalls (FortiGate and Cisco preferred).
Hands-on experience with Microsoft Active Directory & Office 365 administration.
Familiarity with virtualization platforms (VMware/Hyper-V).
Knowledge of backup solutions (Veeam/Datto/Acronis or similar) and disaster recovery principles.
Strong troubleshooting skills; able to prioritize multiple tasks/projects efficiently.
Data Center Site Selection Manager
Information technology manager job in Boston, MA
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
EMS Information Technology & Systems Director
Information technology manager job in Boston, MA
Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine. The department leverages the latest advances in both medicine and technology to bring high-quality, compassionate care to the people of Boston.
This position leads and manages technology and information systems for Boston EMS, ensuring the reliability, security, and continuous operation of critical applications and hardware. The role serves as both technical lead and project manager for complex information technology initiatives, aligning system development with EMS operational needs while supervising and supporting the information technology systems team.
DUTIES:
Oversee Boston EMS' technology and information systems, including procurement, contracts, maintenance, and sustainment. Ensure reliability of all ITS applications and hardware.
Serve as the technical lead and department project manager for multiple large-scale complex information technology and system initiatives essential to Boston EMS operations. Understand EMS operational use and ensure deliverables align with current and future needs.
Supervise the Boston EMS ITS team, offering support, guidance, and professional development opportunities.
Hands on manager, helping support and manage server and desktop hardware, operating systems, and applications for EMS environment.
Meet regularly with internal stakeholders, including the Office of the Chief, Electronic Patient Care Report (ePCR) Office, Office of the Medical Director, Field and Dispatch Operations, and Training to effectively understand and address ITS needs.
Work closely with BPHC IT services and meet weekly with BPHC Technology Services Director to ensure active communication, alignment and compliance.
Promote innovation in the provision of emergency medical services and internal processes through technology and information systems, building upon what is working well, implementing best practices and collaboratively exploring new ideas.
Lead efforts to optimize system and data security, as well as continuity of operations, including built-in redundancies and failover plans. Ensure applications critical to EMS operations remain operational 24/7/365. This includes active awareness, accessibility during off hours to address critical issues, and ability to effectively advocate for Boston EMS on matters that present risk to such systems.
Support the collaborative development and implementation of data-driven projects. May include creation of databases, reference materials, templates, and reports in various formats, including presentations, data visualization tools, and statistical software programs.
Enhance the department's overall analytics, primarily focused on department operations. Serve as a resource and content expert for the department in this process.
Build relationships and networks with other city departments to promote collaboration, sharing of best practices and informing city services.
Support the collaborative maintenance and enhancements of the department's multiple reporting and data tools.
Participate in inter-agency working groups pertinent to information technology services.
Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
Performs other duties as required.
IT Team Lead - Manufacturing and Engineering
Information technology manager job in Northborough, MA
About the Company
Trelleborg Medical Solutionsâ¯partners with the world's leading medical deviceâ and biopharmaceutical companies, collaborating from concept to commercialization to bring to market impactful solutions that improve patient quality of life.â¯It leverages decades of design and manufacturing experience, in-depth knowledge of polymer materials and a deep understanding of customer applications and end-use environments to deliver pioneering, engineered solutions for transformative health technologies. Utilizing its global quality system and engineering and manufacturing network, the company is a production partner of choice for medical device and biopharmaceutical companies.
About the Role
The TMS IS Manufacturing and Engineering Lead is responsible for driving digital transformation and operational excellence across manufacturing and engineering systems within TMS. This role ensures the successful delivery of technology solutions that support production efficiency, quality control, and engineering innovation. The Lead collaborates with cross-functional teams to align system capabilities with business needs, ensuring integration, scalability, and compliance across platforms.
Primary Responsibilities:
Lead the implementation and optimization of manufacturing and engineering systems (e.g., MES, PLM, ERP modules).
Define system requirements and translate business needs into technical specifications.
Manage system upgrades, integrations, and enhancements in collaboration with internal and external stakeholders.
Ensure data integrity, system reliability, and compliance with industry standards.
Provide technical guidance and support to manufacturing and engineering teams.
Coordinate with vendors and service providers for solution delivery and support.
Monitor system performance and drive continuous improvement initiatives.
Facilitate training and change management for new technologies and processes.
Support audits and regulatory compliance efforts related to manufacturing systems.
Qualifications:
Bachelor's degree in Engineering, Information Systems, or related field.
5+ years of experience in manufacturing or engineering systems leadership.
Strong understanding of manufacturing processes, automation, and digital tools.
Experience with MES, PLM, ERP, and related platforms.
Project management certification (e.g., PMP, PRINCE2) preferred.
Proven ability to lead cross-functional initiatives and manage vendor relationships.
International experience and familiarity with global manufacturing operations.
Competencies:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder engagement abilities.
Ability to work independently and collaboratively across teams.
High proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint.
Experience in managing complex technical projects and driving results.
Ability to mentor and guide technical resources.
Strong organizational and facilitation skills.
Practical, hands-on approach with attention to detail.
Ability to navigate ambiguity and influence change.
Pay range and compensation package
$135-160,000/yearly
Travel Requirements:
Global responsibility with travel up to 25% annually to domestic and international locations.
As a valued team member with Trelleborg, you will enjoy:
Competitive compensation: Plus, bonus opportunities!
Generous benefits package: Includes health, dental, vision, STD, LTD, life, 401k, paid time off, tuition reimbursement, and more!
Clean work environment: Enjoy working in a very clean and climate-controlled environment every day!
Greater opportunity for impact: You will impact the production of life-saving devices.
Growth and advancement: Join a global company that loves to promote from within and allows for advancement