Information technology manager jobs in Washington

Title: Service Desk Manager Employment Type: Full-Time, Onsite - Bellevue, WA Pay Rate Range: 120K - 150K BENEFITS: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. PTO, paid holidays, and legal insurance. ROLE & RESPONSIBILITIES We are seeking a Service Desk Manager with previous MSP experience who will be focused on leading service desk operations within an MSP environment Lead, mentor, and develop the Service Desk team, ensuring high-quality support and timely resolution of tickets and escalations. Manage day-to-day service desk operations in an MSP environment, ensuring SLAs are consistently met or exceeded. Oversee ITIL-based service management processes, including ticket tracking, performance metrics, and knowledge base development. Serve as the primary point of escalation for complex technical issues and client concerns. Implement process improvements and automation to increase efficiency, reduce response times, and improve customer satisfaction. Partner with internal teams and vendors to manage client environments and deliver reliable IT services. Coordinate infrastructure refreshes, migrations, and end-user technology rollouts. Manage vendor relationships, contracts, and service agreements to ensure cost-effective and high-quality service delivery. Assist in IT budgeting, resource planning, and strategic roadmap development for service desk growth. Foster a customer-focused culture within the IT support team, aligning service delivery with business and client needs. ESSENTIAL QUALIFICATIONS 8+ years of IT experience, including 5+ years managing service desk or IT support operations within an MSP. Proven ability to lead and grow technical teams in a fast-paced, client-focused environment. Strong knowledge of ITIL practices, ticketing systems (e.g., JIRA, ServiceNow), and service desk metrics. Hands-on experience with Microsoft 365, Active Directory, Azure AD, and common endpoint management tools. Experience managing infrastructure upgrades, migrations, and multi-site IT environments. Excellent leadership, communication, and client-facing skills. Strong background in vendor management, budgeting, and MSP service delivery models. BONUS QUALIFICATIONS ITIL certification CompTIA A+, Network+, or equivalent certifications Experience with service desk automation and reporting tools Background in project management or service delivery leadership WHY AVERRO? Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. View our privacy policy here: *******************************************

If you value loyalty and integrity, are a results-oriented leader with a passion for excellence, a commitment to fostering a collaborative culture, and a desire to shape the future of a thriving organization, we invite you to explore this exciting opportunity! We are seeking a talented, dynamic leader to join our executive team in the role of Director, Technology Operations. This individual will oversee all aspects of the company's information technology, including network, cybersecurity, and related infrastructure operations. Reporting directly to the COO, the Director will collaborate with the executive team to define and execute a technology roadmap that supports the company's business goals. The successful candidate must align with our company's values and culture and demonstrate the leadership qualities to empower and inspire their teams. Key Qualifications: Cultural Fit: The most crucial aspect of this role is the ability to blend seamlessly into our company culture, which values collaboration, innovation, and integrity. The ideal candidate should be open to aligning with our established business model (i.e., learn and understand why we do things the way we do them before suggesting improvements). Intellectual Curiosity: You must genuinely desire to understand the finer details of the business. You should demonstrate an ability to dig deep into processes, strategies, and data, consistently seeking out opportunities for improvement and innovation. Intellectual curiosity drives your approach to problem-solving and strategic execution. Client-Facing Skills: You may have the opportunity to represent the company in external engagements, definitely on a daily basis and likely as a contributor in quarterly meetings with client representatives. Communicating effectively and developing long-term relationships built on trust and mutual respect is important. People and Management Skills: Leadership excellence is paramount. We are looking for an individual who can lead, manage, and develop high-performing operational teams. You should demonstrate empathy, adaptability, accountability and the ability to inspire and influence at all levels of the organization. A strong track record in managing diverse teams and driving results is required. Key Responsibilities: Working out of our Seattle office, your primary focus as the Director is overseeing and managing NWA's IT operations, ensuring efficiency, security, and alignment with business goals. Oversee and manage all IT operations, including network and data center security, data management, cybersecurity, and technical support areas Develop and implement IT operations policies and best practices Manage, lead, and provide guidance to the IT operations team Collaborate with stakeholders to define business and systems requirements for new technology implementations, using both waterfall and agile methodologies. Ensure effective and efficient delivery of IT operational services Facilitate the annual strategic IT planning process to include major priorities, risks, and budgetary considerations. Plan and manage budgets related to IT operations Ensure all IT operations activities are performed within the parameters of applicable laws, codes, and regulations Evaluate technology risks and ensure NWA's disaster recovery plan remains up to date Continually evaluate current company technology and infrastructure; and recommend changes as necessary Maintain a strong focus on cyber security to ensure our systems, network and processes are secure. Support critical systems and respond to operational needs outside of standard business hours, including evenings and weekends when necessary. Who you are: Ethical & Credible: You exemplify high ethical standards, trustworthiness, and honesty in your personal and professional life. Loyal & Committed: Your work history demonstrates stability, dedication, and reliability. Experienced. While specific industry experience is less critical, a minimum of 10 years' relevant experience (i.e., Manager, Director, Sr. Director, of IT operations, etc.) is required. A deep expertise in IT architecture, infrastructure management, cybersecurity, and emerging technologies. Educated. BS degree in Computer Science, Information Systems, or related field experience. MBA preferred. Successful. Proven history of driving digital transformation and implementing cloud-based solutions. Exceptional communication skills, with the ability to engage and align both technical and non-technical stakeholders. Strategic Leader. Ability to think both strategically and tactically, with a long-term vision for company success. Strong leadership and team-building skills, with a track record of developing and leading high-performing IT operations teams. Why join our leadership team: We offer a rare opportunity for an accomplished visionary executive to join a highly respected third-party benefits administrator with a 66-year legacy of delivering exceptional service. As we embark on the next phase and plan for our future, we are seeking dynamic leaders who are energized by strategic challenges and poised to drive transformative change. What We Offer: Competitive Salary & Benefits: Salary range $162,000 - $219,000. A comprehensive benefits package, including health, dental, vision, 401(k), and more. Professional Growth: Opportunities to lead transformative initiatives and work with a dedicated team of professionals. How to Apply: To apply for the Director, IT Operations position, please submit your resume, cover letter, and any relevant portfolio work to Kelly Johnson at *********************. We look forward to learning how your expertise can shape the future of NWA. NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

IT Systems Administrator - 6 month contract role Hybrid: 3x a week onsite Compensation: $42-50/hr Our client is seeking a skilled and proactive IT Systems Administrator to join their team. This role is ideal for someone who thrives in a dynamic environment and is passionate about maintaining and enhancing IT infrastructure. The position requires onsite presence twice a week, offering a balanced hybrid work model. About the Role As the IT Systems Administrator, you will be responsible for managing, maintaining, and improving the company's IT systems, servers, and networks. You'll play a key role in ensuring system reliability, security, and performance while supporting end-users and collaborating across teams. Key Responsibilities Install, configure, and maintain servers, networks, and IT infrastructure components Monitor system performance and conduct regular maintenance to ensure optimal operation Provide technical support to end-users, resolving hardware and software issues efficiently Implement and maintain security protocols to safeguard data and systems Document system configurations, procedures, and troubleshooting guides Collaborate with IT staff, vendors, and stakeholders on project planning and execution Apply updates, patches, and configuration changes in line with industry best practices Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Minimum of 3 years' experience in IT systems administration Proficient in managing Windows and Linux servers and networks Experience with virtualization technologies such as VMware or Hyper-V Familiarity with cloud platforms like AWS or Azure is a plus Skilled in scripting and automation (PowerShell, Python preferred) Strong understanding of IT security principles Excellent troubleshooting and communication skills Certifications such as CompTIA Network+ or Microsoft Certified: Azure Administrator are highly desirable Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws. For contract positions, hired candidates will be employed by Prime Team for the duration of the contract period and be eligible for our company benefits. Benefits include medical, dental and vision. Employees are covered at 75%. We offer a 401K after 6 months, we do not provide paid holidays or PTO, sick time is offered in accordance with local laws.

Coastal Administrative Services, Inc. The IT Systems Administrator is a full-time, in-house technical resource responsible for managing and maintaining CAS's core IT infrastructure and providing hands-on support to employees across all departments. This role replaces the historically outsourced support model and brings essential day-to-day oversight in-house, ensuring faster response times, tighter control over system security, improved uptime, and better alignment with operational priorities. The IT Systems Administrator will manage identity and access, workstation deployment, email routing and distribution lists, Office 365 administration, hardware/software troubleshooting, and general Tier 1-2 technical support. The role also supports internal automation initiatives and collaborates closely with Operations, Implementation, and Software teams. Key Responsibilities Identity, Access, and Directory Management Administer Microsoft Active Directory (user accounts, security groups, GPOs, password resets, permissions). Maintain Azure AD management, MFA configuration, and security policies. Provision and de-provision accounts across all CAS systems (O365, VBA, Egnyte, SharePoint, VPN, Proprietary Tools). Email & Collaboration Systems Build and maintain Office 365 mailboxes, aliases, shared mailboxes, and distribution groups. Manage O365 policies for retention, encryption tools, and device compliance. Troubleshoot mail flow, quarantined messages, blocked senders, and external connector issues. Endpoint & User Support Serve as the primary point of contact for day-to-day tech issues: hardware, software, connectivity, VPN, printers, VoIP. Perform remote support using integrated tools. Manage workstation setup and standardization (PC desktop-laptop systems, docking stations, monitor configs). Maintain inventory of company hardware, laptops, and peripherals. Productivity & Workflow Tools Provide Tier 1/2 administrative support for: Asana project/task management (workspace structure, permissions, project templates). Egnyte / SharePoint file access issues. Basic Microsoft Office troubleshooting for Excel, Outlook, Teams, Word, PowerPoint. Automation, Scripting & Technical Operations Use PowerShell, Python, VBA, C#, or Java when needed to: Automate recurring system tasks. Run scheduled server operations. Opportunities to Support internal tools (CRAB, CAVA, CORE, Visual Basic-VBA macros, daily task automations). Create and maintain task scheduler jobs and light-weight scripts to improve efficiency. Assist with QA/test environments for software updates, integrations, and deployments. Security & Compliance Implement and monitor security policies for MFA, device protection, encryption, and access controls. Assist with SOC1 audit requests (e.g., screenshots, data flow verification, access logs). Maintain compliance with HIPAA, ERISA, data privacy, and TPA-specific security standards. Conduct periodic reviews of user permissions, distribution lists, and system access. Vendor & Infrastructure Coordination Coordinate with contracted outsourced vendors for escalated server/network infrastructure issues. Provide hands-on support for Internet, firewall, VPN, file server migrations, and system upgrades. Required Skills & Experience 3-5+ years experience in IT Systems Administration or comparable role. Strong understanding of: Active Directory / Azure AD Office 365 Admin Center (email, security, device management) PowerShell scripting Endpoint management and general IT troubleshooting Windows Server fundamentals Working experience with: Python, Visual Basic, or other scripting languages (Java/C# a plus, not mandatory) Remote support tools Ticketing systems and task management workflows (Asana preferred) Experience supporting medium-sized organizations (50-150 staff) strongly preferred. Knowledge of HIPAA compliance (preferred but can be trained). Soft Skills & Behavioral Expectations Strong documentation habits and follow-through. Excellent communication with non-technical users. Ability to prioritize high-volume requests and manage concurrent tickets. Comfortable operating in a fast-moving TPA environment with shifting priorities. Proactive problem-solving mindset identifies issues before they escalate. Reporting Structure Reports to: VP of Operations Collaborates with: All Departments Leadership for escalated items External technical vendors

Job Title: IT Project Manager III We are seeking a highly skilled IT Project Manager to oversee a large-scale software migration project with a SaaS partner. This role manages the full project lifecycle, ensuring scope, cost, schedule, and quality objectives are met. The ideal candidate will have strong IT project management experience, excellent communication skills, and the ability to lead cross-functional teams to successful delivery. Length: 24 month contract Location: North Creek Associate Vendors: We are accepting applications from candidates who are currently authorized to work in the US for any employer without sponsorship. We are not accepting C2C for this role. Role & Responsibilities Manage the entire project lifecycle from project definition through implementation Develop and maintain project plans, timelines, and budgets Drive project milestones and manage deliverables Establish and maintain effective communication with project teams, stakeholders, and external partners Provide day-to-day direction to project resources and ensure effective change management Prepare documentation, status reports, and other required project artifacts Focus on IT initiatives, including software migration and integration projects with SaaS partners Required Qualifications Proven experience managing IT projects, preferably large-scale software migrations Strong knowledge of MS Project, Visio, Excel, and Word Excellent oral and written communication, leadership, and interpersonal skills Experience managing budgets, schedules, and scope for multi-million-dollar projects Strong analytical, decision-making, and problem-solving abilities Desired Qualifications Experience with SaaS implementations and vendor management Familiarity with change management methodologies Knowledge of IT compliance, security, and operational best practices About Proliance: Proliance Consulting is a Seattle-based staffing firm specializing in IT and digital marketing roles. We connect top-tier talent with leading companies across the United States, offering contract, contract-to-hire, and direct placement opportunities. Our approach emphasizes building authentic relationships, ensuring transparent communication, and delivering tailored solutions that align with both candidate aspirations and client needs. Committed to fostering an inclusive and equitable workplace, we prioritize continuous learning and cultural awareness to support diverse professionals in thriving environments. Why Work for Us? At Proliance Consulting, we prioritize the well-being and satisfaction of our consultants, which is reflected in our strong reputation and 5-star reviews on Google. We offer a comprehensive benefits package that includes medical and vision coverage through Regence, with Proliance covering 50% of employee premiums and 25% for dependents. We also provide dental insurance through Delta Dental, a competitive 401(k) with matching options, and direct deposit for convenience. Our team members enjoy paid safe and sick time, paperless pay statements, and the opportunity to earn referral bonuses through our Employee Referral Program. We believe in supporting our people both professionally and personally-because when you thrive, we thrive. Proliance Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proliance Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

The Senior Service Delivery Manager The Sr. Manager, Service Delivery Management will manage a range of the following service areas: Smart ServiceDesk Cloud and Hybrid IT Workplace collaboration (AV) IT Asset Management DataCenter and Al Automation Engineering Data Engineering Network Coordination Services IoT (Internet of Things) Application Engineering Project Management The Sr. Manager, Service Delivery Management is responsible for the execution and management of services provided to clients. The Sr. Manager is responsible for ensuring that SLAs are met, and service expectations are delivered. The Sr. Manager works directly with internal teams and clients to creatively solve problems to manage operations efficiently. This role involves overseeing the day-to-day activities of service delivery, ensuring that client needs are met in a timely and efficient manner. This role may involve supporting multiple clients simultaneously, requiring a strong understanding of service management and emerging technologies. The Sr. Manager, Service Delivery Management will lead the innovation, transformation, and implementation of technological and digital strategies that will increase stakeholder engagement, client/program retention, revenue growth, and relationship expansion. The Sr. Manager, Service Delivery Management is responsible for building and maintaining a high performance culture. This leader must operate with fearless transparency, empowering team members to take action in a high-pressure environment while maintaining relentless customer focus and creating a culture of radical accountability . Key Deliverables: Leadership - Ability to influence executive stakeholders, shape service strategy, develop teams, and lead leaders. Contribute to strategic decisions while maintaining alignment with delivery, practice, and sales leadership through regular updates on key actions and outcomes. Cultivate a high-performance culture, empowering teams to manage the end-to-end delivery of customer engagements, from simple to complex. Manage client, leadership, and team expectations with a focus on alignment and driving successful outcomes. Create a culture that respects and values the total person to ensure the development of high-performing teams. Lead awareness sessions on organizational, unit, and customer policies and procedures, ensuring full understanding and compliance across the team. Act as a trusted liaison with senior client stakeholders, fostering strong relationships and collaboration at all levels. Manage global and/or regional organizational and unit-level initiatives, including recruitment, knowledge sharing, and the definition of new services. Contribute to internal and external audits, championing ESAT and CSAT efforts to drive continuous improvement. Collaborate on strategic company initiatives to ensure effective representation of the organization's services. Adapt to varying time zones, with frequent early or late meetings required for internal teams and client engagements. Relentless Customer Focus - Ability to drive client satisfaction, retention, and long-term partnerships. Deliver committed services and SLAs to clients, ensuring project scope, IT infrastructure specifications, and business needs are aligned, including contingency planning, business continuity, resource allocation, and succession planning. Manage projects by overseeing and optimizing costs, timelines, risks, and resources, using tools and data-driven insights for improved decision-making and outcomes. Generate revenue by expanding and communicating services offered to clients. Identify and address CSAT and ESAT action items, providing proactive solutions to reduce TCO and enhance service performance. Conduct regular reviews with customers, management, and teams, tracking action items and ensuring logical closure, especially for escalations. Provide periodic reporting to customers on service performance and to management on project status, maintaining relevant documentation (e.g., MSA, Scope, SLAs, etc.). Oversee resource management, including rotation schedules, and communicate incidents, scope creep, and escalations promptly. Manage program opportunities and expectations by understanding client requirements, defining solutions, and drafting proposals while maintaining strong vendor relationships. Innovation & Transformation - Strong knowledge of emerging technologies (Al, cloud, automation). Contribute to the adoption of emerging technologies, Newgen solutions, and organizational IPs to elevate customer experience and service performance, working closely with Practice teams to align client programs with innovative technologies. Seek out opportunities to grow accounts by effectively identifying issues for clients; offer solutions that transform delivery services. Engage with transformation initiatives, drive digital strategy, and engage with executive-level stakeholders to shape and execute the vision for a key portfolio of clients. Contribute to the definition, measurement, analyzing, improving, and controlling of operations and service management processes to continuously enhance efficiency and sustained service excellence. Be curious about operational metrics for both people and programs; identify trends early and address them proactively. Pivot quickly to manage multiple client requests with changing priorities. Financial Acumen - Experience managing P&L, revenue growth, and cost efficiencies. Partner with leadership to accurately forecast operational budgets, including resource allocation. Contribute to the delivery of an established revenue growth goal while capturing defined cost efficiencies within the book of business. Drive business growth by optimizing service delivery profitability, managing multi-million-dollar P&L, and ensuring sustainable revenue expansion. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways. Role Description The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks. Qualifications 10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration; Experience managing programs consisting of multiple sub-projects and delivery teams; Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on; Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature; High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations; Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity; Prior consulting experience is strongly preferred.

IT Support + AV We are looking for an IT support technician to support growth in both Seattle and Bellevue, they want somebody able to work in both offices. -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -AV Support (Google Meets) -Documentations $34.79 per hour + PTO federal holidays. W2 contract Requirements: -1-2 + years experience working as IT support/service desk; -Jira + AV Support -Excellent client facing and problem solving skills, creative thinking and sociable personality

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Job Title: IT Desktop Support/AV Technician Job Type & Location: Onsite || Site Address: One Microsoft Way, Redmond WA 98052 Requirement : 5 days a week (Monday to Friday) The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs. Responsibilities Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities. Manage and track loaner/spare devices using customer-provided systems. Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting. Manage conference room accounts (add/remove users, password resets, ownership updates). Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes). Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). Coordinate with third-party vendors and procurement teams when required. Support equipment replacement or reset during failures under guidance from central IT. Ability to work at height when required (ladder/lift). Maintain communication with onsite/offsite teams to report changes, issues, or updates. Ensure proper coverage during leaves and follow site operational processes/SOPs. Must-Haves 2-4 years of experience in IT and AV support. Hands-on troubleshooting experience with desktops, laptops, and meeting room devices. Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets). Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex). Ability to perform physical tasks, including lifting equipment and working at height. Strong communication, customer service, and documentation skills. Ability to follow SOPs, ticketing processes, and escalation guidelines. Good-to-Haves Experience using ITSM tools (ServiceNow, Jira). Exposure to AV control systems or room management systems. Basic understanding of AV-over-IP or networked AV environments. Experience working in enterprise or fast-paced onsite environments. Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). Audio Visual Support Basic understanding of networking and TCPIP Basic understanding of fiber, copper, network infrastructure Crestron Fusion Hardware support Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\) Ability to explain work with and differentiate between different connection types & troubleshoot connectivity Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details. Experience working in an enterprise environment with Crestron/Fusion at the server and application layer Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified CompTI certA A+ OEM Certifications

To support the fast growth and manage the massive content on the platform, the infrastructure team is building hyper-scale data centers globally that host hundreds of thousands of servers. We are looking for a Site Acquisition Manager who will be responsible for leasing and acquiring datacenter capacity primarily in the Americas market. This role will drive communication with markets to identify pipelines and develop significant hyperscale deals to enable global growth of our products. Additional responsibilities include performing analytics and conducting market research on targeted metros and regions, new countries, metros, and target locations, developing acquisition opportunities, and commercial terms with landlords and stakeholders, making executive proposals on acquisitions, and constructing and negotiating leases and related real estate agreements. The Site Acquisition Manager will work closely with our engineering, capacity planning, and operations teams as well as with various global teams and leaders. We are looking for an experienced data center acquisition expert to lead the initiative, your responsibilities will include: Responsibilities: * Work with stakeholders to understand capacity needs and site requirements in assigned metros/regions. Conduct data center market analysis, lead site acquisition strategy and drive executive decisions accordingly. * Engage and bring qualified suppliers onboard and drive the end to end site acquisition / procurement process, including due-diligence and recommend lease deals. * Manage existing lease portfolio and continuously drive a long term acquisition strategy for both cost efficiency and quality assurance. * Work with cross-functional business partners to negotiate and prepare executable contracts. We are looking for an experienced data center acquisition expert to lead the initiative, your responsibilities will include: * Work with stakeholders to understand capacity needs and site requirements, identify and select pipelines for potential capacity growth opportunities * Lead cross-functional teams to evaluate, select, negotiate and recommend leases for approval * Lead cost analysis and collaborate the due-diligence process to qualify the site which meets ByteDance business needs, present deal summaries and lease abstracts to key decision-makers for financial approval * Drive large cross-functional teams, including government relationships, compliance, legal, finance and engineering partners to complete the full evaluation and push deals to execution.Minimum Qualifications: * Bachelor Degree in Engineering, Business, Supply Chain, Finance, or other relevant fields; Master's degree or MBA preferred. * Organizational, coordination and project management with proven experience leading complex initiatives to successful completion in a timely manner * Proof track of record to lead significant data center deals to decision and execution. Deep insights in land development, various infra ownership and full life cycle management of infra deals. * Strong analytical, communication and negotiation skills. Executive communication and engagement experience. Preferred Qualifications: * 5 years of relevant professional experience in tech infrastructure procurement, supply chain management, construction or facility management.

We are looking for a Data Center Planning Manager, with experience in developing infrastructure strategies and programs to join the Strategic Planning Team. In this role, you'll be part of the team that builds Meta's global data center capacity roadmap and develops infrastructure scaling strategies that set the direction for one of the fastest growing infrastructures in the world and enables Meta's Artificial General Intelligence goals. As a Data Center Planning Manager, you will be accountable for driving investment decisions that cover billions of dollars and help scale our data center footprint efficiently to meet our AI goals as well as growing product and service needs. This is a unique opportunity where you will be responsible for developing and leading transformational strategic initiatives from inception, driving recommendations to executive leadership, and bringing them through implementation. This is an individual contributor role, where you're at home rolling up the sleeves and being in the details, as well as thinking big picture, project manage complex initiatives, and partner with teams to challenge the status quo. This role will look for sound experience in large scale infrastructure/hardware planning and technical project management, driving transformational planning and capacity initiatives, and an understanding of servers, networks, and data center operations. This is a highly cross functional role where you will be expected to partner with our data center capacity stakeholders (capacity engineering, network engineering, construction, site selection, network, finance). **Required Skills:** Data Center Planning Manager Responsibilities: 1. Leverage technical skills and expertise, to Identify and build large transformational programs and initiatives across Infrastructure that scale Meta's Data Center footprint efficiently 2. Develop new Data Center planning strategies that focus on meeting Meta's Artificial General Intelligence goals through AI deployments, improvements in reliability, cost and operational efficiency, improvements in data center power utilization, and service placement optimizations 3. Develop detailed project evaluation plans for data center plan changes and set the pace to drive closure 4. Own the communications strategy for data center planning changes which include executive level and detailed project briefs and status updates 5. Use technical judgment to drive new project evaluations, technology reviews, challenge proposals and build consensus **Minimum Qualifications:** Minimum Qualifications: 6. Undergraduate degree in Computer Science, Operations Research, Supply Chain Management, Computer Science, Electrical Engineering, Mechanical Engineering, or Chemical Engineering 7. 12+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy Consulting, Capacity Planning, Supply Chain Planning 8. Experience in completing multiple cloud/infrastructure/hardware efficiency or optimization projects 9. Technical experience in infrastructure, hardware or similar designs 10. Experience collaborating and working with internal and external organizations and individuals 11. Bachelor's degree in a directly related field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 12. Masters Degree or MBA **Public Compensation:** $162,000/year to $229,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

_corporate_fare_ Google _place_ Atlanta, GA, USA; Reston, VA, USA; +4 more; +3 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Atlanta, GA, USA; Reston, VA, USA; Lenoir, NC, USA; Kirkland, WA, USA; New Albany, OH, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 10 years of experience in program or project management. + 7 years of experience in a leadership role. + Experience with Construction Environmental Health and safety practices and regulations. **Preferred qualifications:** + 10 years of experience managing cross-functional or cross-team projects. + Certified Safety Professional certificate or other applicable EHS certification. + Experience working with different stakeholders managing best practice implementation and delivering EHS programs that provide impact to the business strategy. + Knowledge of data center and mission critical construction process both new build construction and operations. + Ability to work with Data Center teams for the purposes of incorporating EHS scopes in design, execution and delivery of builds. + Able to travel up to 30% of time to projects, sites, and as needed **About the job** A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. In this role, your primary function is to ensure the implementation and conformance of the Google Environmental, Health and Safety (EHS) requirements as appropriate. You will require a broad range of activities that includes but not limited to: people management, strategic planning, interfacing, coaching, advising, technical support within construction and operations. The US base salary range for this full-time position is $221,000-$311,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Own Construction EHS programs for data center builds and be an EHS advisor to Google stakeholders. Review and ensure construction EHS resource needs are identified as appropriate and mobilized as necessary. + Work with the construction EHS team and key stakeholders to manage projects and EHS aspects associated with new site planning, development and expansion. + Monitor and ensure Google's legal obligations are met at all stages of construction. Collaborate with General Contractors (GCs) and ensure that GC's Site Safety Plan aligns with Google's minimum requirements and EHS requirements. + Interface and support construction management teams at site by delivering current, accurate and timely data on Contractor EHS performance, including: leading and lagging key performance indicators (KPI's), trends, incident management, environmental monitoring, EHS metrics and other data that enable DC construction teams to make informed and timely decisions. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

The IT Administrator will be a part of the CYREN IT Team, providing user support, and assisting with installation and maintenance of the CYREN global IT Infrastructure Responsibilities: Administration and maintenance of a heterogeneous IT infrastructure, with Windows Clients, Linux Servers and Microsoft Infrastructure (AD, DNS, DHCP, Exchange, Lync) Manage installation, configuration, setup, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware (First & Second Level-Support to the user during their daily work) Perform system backups and restoration of systems as required in accordance with the CYREN policies and procedures Perform configuration management, testing and troubleshooting of all systems Provide the necessary expertise to ensure all system nodes and supporting networks are maintained in an operational state Recommend organization-wide standards and best practices including developing policies and procedures Provide status updates and reports as needed Rollout and maintain PCs/Notebooks/Servers Requirements: At least 7 years of experience with user support / system administration Very good knowledge of Microsoft Windows Environments: Windows Clients, Office 2010/2013, Windows Server 2008/2012, Infrastructure Services (Active Directory, DNS, DHCP, WINS, GPO, Exchange, Lync, SharePoint) Extensive knowledge of server, PC and associated equipment (printers, VOIP phone devices) Experience with various software products (i.e., Symantec Backup Exec or NetBackup, McAfee) Excellent interpersonal and verbal communication skills Must be flexible and be a “team player” Preferred experience, but not required: Configure/integrate/maintain Linux systems in Microsoft environments Configure/integrate/maintain network equipment (e.g. Cisco, Juniper, Lancom, Checkpoint) and Storage Area Network (SAN)/Network Area Storage (NAS) Software packaging and automated rollout/OS Installation Education: Finished apprenticeship in the IT area Other: Fluent German and English -oral and written communication skills Position Overview The IT Administrator will be a part of the CYREN IT Team, providing user support, and assisting with installation and maintenance of the CYREN global IT Infrastructure Responsibilities: Administration and maintenance of a heterogeneous IT infrastructure, with Windows Clients, Linux Servers and Microsoft Infrastructure (AD, DNS, DHCP, Exchange, Lync) Manage installation, configuration, setup, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware (First & Second Level-Support to the user during their daily work) Perform system backups and restoration of systems as required in accordance with the CYREN policies and procedures Perform configuration management, testing and troubleshooting of all systems Provide the necessary expertise to ensure all system nodes and supporting networks are maintained in an operational state Recommend organization-wide standards and best practices including developing policies and procedures Provide status updates and reports as needed Rollout and maintain PCs/Notebooks/Servers Requirements: At least 7 years of experience with user support / system administration Very good knowledge of Microsoft Windows Environments: Windows Clients, Office 2010/2013, Windows Server 2008/2012, Infrastructure Services (Active Directory, DNS, DHCP, WINS, GPO, Exchange, Lync, SharePoint) Extensive knowledge of server, PC and associated equipment (printers, VOIP phone devices) Experience with various software products (i.e., Symantec Backup Exec or NetBackup, McAfee) Excellent interpersonal and verbal communication skills Must be flexible and be a “team player” Preferred experience, but not required: Configure/integrate/maintain Linux systems in Microsoft environments Configure/integrate/maintain network equipment (e.g. Cisco, Juniper, Lancom, Checkpoint) and Storage Area Network (SAN)/Network Area Storage (NAS) Software packaging and automated rollout/OS Installation Education: Finished apprenticeship in the IT area Other: Fluent German and English -oral and written communication skills

Primary Accountability This onsite IT Support Services Specialist Tier I Position is a member of a cross-functional high performance team. This exciting, at times challenging, position provides support for applications, connectivity and workflows commonly found on healthcare desktop computing devices. Moreover, this position requires the technical acumen to install applications and perform some Windows OS and desktop application configuration common to support service tasks. The individual must have a strong ability and desire to effectively assist customers, a willingness to continue to learn and grow while working as a valuable team member. Description of Primary Responsibilities Serve as a Support Service Technician and IT liaison to non-clinical, clinical staff and providers. Take the personal initiative to engage customers, team members, vendors, and technical support specialist, and consultants to solve technical IT related issues. Demonstrate an effective professional acumen to work successfully in a customer care first diverse team environment. Take ownership to effectively engage and interact with team members to escalated end-user issues and provide first-line support to drive end user issue resolution. At times, provide assistance to the team as cross-coverage. As an IT customer liaison, at times, travel to distant CBHA facilities to effectively assist customers and identify opportunities to improve the customers IT ecosystem. At times, work non-production hours to perform duties which otherwise impact healthcare delivery. At times, provide remote technical support during on-call hours. Develop and deliver end-user basic support materials and training for existing or new applications. Develop and discuss with end-users proper use of applications, IT policies, and procedures. Document, update, and maintain internal IS support services workflows and policies. Actively participate in Support Service Help Desk meetings, Sprints, Engineering Design Meetings, and Departmental Meetings. Technical Knowledge A basic working knowledge and experience in: MS Windows 7-11 and basic understanding of Microsoft Server functions. Learning, researching, installing, updating, and maintaining desktop applications. Virtual applications and virtual desktops delivery. Active Directory, Group Policy Objects (GPO), and file security. Security roles and principles. Client-Server-Database application delivery model. IP Schemes, Networking TCP/IP, gateways, DNS and DHCP. Application workflow mapping. Change control management practices. The implementation of small to mid-size projects using project management strategies including constructing tasks, timelines while providing reports and updates. Responsibilities Professional Development Promote a positive work culture and uphold clinic policies and procedures while meeting the organizations behavior standards. Successfully work in a team environment and promote an eagerness to assist with larger projects to continue to learn and gain technical expertise. Consideration of the way the work affects other employees outside the department or functional area. Must uphold confidentiality at all times in regards to activities, reports, financials, patient health information and other proprietary information. Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization of current workload in response to changing circumstances. Ability to work well as part of a high performance team and communicate current project developments with team members. Devise effective solutions to situations encountered based on general goals and desired end-user outcomes. Self-motivated with a personal desire for further development with certifications and training. Qualifications Requirements Bachelor's degree in computer science or related field from a recognized center for higher education and 1 year of work (or internship) related experience; OR an Associate's degree in computer science or related field from a recognized center for higher education with 2 years of work related experience; OR no professional degree, but 4 years of experience in information technology with progressive advancements in IT. Licenses & Certification At least one or in the progress of obtaining one of the following: Microsoft MCSE, MCSA, MCM, other MS certification; Citrix (any), VMware (any); industry standard professional level certifications like CompTIA A++ or Net +. Benefits: Please click here for an overview of our General Description of Benefits

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

The Interim Executive Director of the Center of Excellence for Information & Computing Technology provides statewide leadership to strengthen Washington's technology workforce and advance Bellevue College's role as a catalyst for innovation and economic mobility. Reporting to the Vice Provost, the Interim Executive Director builds and sustains partnerships with employers, labor, education providers, and state agencies to identify emerging Information and Computing Technology skill needs and align education and training pathways across the 34 community and technical colleges. The Interim Executive Director leads statewide initiatives that translate industry insights into actionable guidance for program design, curriculum innovation, and sector strategy. This role oversees research, communication, convenings, and grant development to ensure the Center remains a trusted resource for Washington's technology ecosystem. Working collaboratively across divisions and with regional and statewide partners, the Interim Executive Director advances Bellevue College's "Be Bold" priorities by promoting access, industry-responsive learning, and measurable workforce impact. Through this work, the Interim Executive Director positions Bellevue College and the Center of Excellence as leaders in preparing Washington's workforce for the rapidly evolving technology landscape. This interim temporary position is anticipated to end in July 2026. Pay, Benefits & Work Schedule Position Salary Range: $97,166/year - $140,891/year The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hire starts no higher than $108,097/year based on Bellevue College Exempt salary schedule. We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc. The employee is scheduled to work 40 hours per workweek. This position is exempt from the overtime provisions of the Fair Labor Standards Act, which means that you are not eligible for overtime pay. About The College Bellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve. As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion. We are dedicated to creating an environment where creativity and innovation thrive, and where the contributions of every employee help shape both the success of our students and the vitality of the region. At Bellevue College, you will find a community that supports your goals, values your voice, and celebrates your impact. For more about Bellevue College's impact, visit Facts at a Glance. About the Department The Center of Excellence for Information & Computing Technology (ICT) at Bellevue College is one of Washington State's designated Centers of Excellence, serving a statewide mission while being integrated into Bellevue College's Academic Affairs division. As a statewide resource, the Center conducts labor-market research, supports curriculum and program innovation, provides professional development, and convenes employers, labor partners, educators, and state agencies to strengthen Washington's technology workforce. Its efforts help the state's 34 community and technical colleges respond to emerging skill needs in areas such as cloud computing, cybersecurity, software development, networking, data analytics, and artificial intelligence. Through research, partnership development, and sector leadership, the Center enhances cross-system collaboration and advances equitable access to high-demand technology careers, contributing to both regional and statewide economic mobility. Essential Functions Strategic and Statewide Sector Leadership * Lead statewide efforts, in collaboration with industry and CTC partners, to strengthen Washington's ICT workforce and maintain the Center's role as a trusted, industry-responsive statewide resource. * Build and sustain relationships with technology employers, labor, government, and workforce agencies to identify emerging trends, skill needs, and industry priorities and apply insights across curriculum, strategy, representation, and collaboration. * Convene statewide ICT stakeholders and advisory bodies to align goals, share best practices, and advance coordinated workforce and education strategies. * Represent Bellevue College and the Center on statewide and regional ICT councils, boards, and workgroups, ensuring alignment with institutional priorities and sector needs. * Communicate and collaborate effectively with diverse partners' industry, K-12, higher education, and workforce systems to deliver measurable impact and shared outcomes. * Advance initiatives that position Bellevue College and the Center as statewide catalysts for inclusive economic growth and technology workforce innovation Program and Sector Innovation * Translate industry research and labor-market intelligence into actionable guidance for Washington's 34 community and technical colleges, in alignment with State Board of Community and Technical College guidelines. * Lead the development of sector strategies and support statewide partners in designing agile, technology-aligned programs and pathways. * Guide curriculum innovation and identify emerging technologies, skills, and competencies needed to sustain Washington's ICT competitiveness. * Facilitate collaboration among industry experts, faculty, and college leadership to strengthen program relevance, quality, and student outcomes. * Maintain and align advisory structures to ensure ICT education reflects current workforce needs and sector best practices. * Support statewide initiatives that expand equitable access to high-demand ICT programs, apprenticeships, and career-connected learning. Operational and Fiscal Stewardships * Provide leadership and oversight for Center operations, including budgeting, grants, contracts, and resource allocation. * Ensure compliance with state, federal, and contractual requirements for Center deliverables and fiscal accountability. * Manage grant development, proposal writing, and reporting to support the Center's long-term sustainability. * Oversee statewide communications, including website, research publications, outreach materials, and sector reports. * Implement streamlined processes and project management practices to ensure accurate, timely, and high-quality deliverables. * Monitor outcomes and operational performance to align Center activities with Bellevue College's strategic priorities. Collaboration and Institutional Integration * Work collaboratively with Academic Affairs, Student Affairs, and cross-campus teams to align ICT initiatives with college-wide priorities. * Support Bellevue College's Be Bold strategic plan by advancing initiatives grounded in values, innovation, and measurable student and community impact. * Partner with institutional leaders to promote data-informed decision-making and coordinated workforce pathways. * Contribute to ATD/Aspen-aligned initiatives that strengthen equitable access, career-connected learning, and economic mobility. * Foster a culture of unity, collaboration, and continuous improvement across Center projects and statewide networks. * Lead with an outward mindset that prioritizes shared accountability, relationship-building, and alignment across systems. Other Duties * Serve on college and statewide committees, task forces, and advisory groups as assigned. * Support special projects, statewide initiatives, and emerging priorities that advance Bellevue College's mission, strategic plan, and workforce leadership goals. * Performs other duties as assigned. Minimum Qualifications * Master's degree from an accredited institution in information technology, computer science, education, business, public administration, workforce development, or a related field; or equivalent related experience and education such as Bachelor's degree in a relevant field combined with additional, progressively responsible professional experience may substitute on a year-for-year basis for the master's requirement. * Five (5) years of progressively responsible leadership experience in technology workforce development, sector partnerships, higher education, economic development, or a closely related field. * Demonstrated experience convening, leading, and sustaining partnerships with technology employers, industry associations, labor organizations, education providers, or statewide workforce agencies. * Experience analyzing labor-market data and emerging technology trends-including artificial intelligence (AI) and related innovations-and translating them into actionable workforce or educational strategies. * Proven ability to lead complex, multi-stakeholder initiatives requiring collaboration across systems, institutions, and industry partners. * Experience overseeing budgets, grants, or contract-funded initiatives with a strong record of fiscal accountability and compliance. * Excellent communication and interpersonal skills, with demonstrated ability to work effectively diverse communities and represent the institution in statewide settings. * Commitment to advancing student success, access, and inclusive opportunity in technology workforce pathways. Preferred Qualifications * Doctoral degree or an equivalent combination of advanced education and significant professional experience in information technology, computer science, workforce development, higher education leadership, public administration, or a related field. * Demonstrated leadership in statewide or multi-institution workforce initiatives, particularly those involving technology sectors or emerging digital skills. * Experience collaborating with Washington's Community & Technical College system, the State Board for Community and Technical Colleges, or similar statewide higher education and workforce agencies. * Proven success developing or scaling ICT programs of study-including curriculum design, labor market validation, community engagement, and program evaluation. * Experience leveraging artificial intelligence (AI), cloud computing, cybersecurity, or emerging technologies to inform workforce strategies, program innovation, or sector research. * Experience managing complex grants, public-private partnerships, or sector-wide initiatives that require coordination across education, industry, and government sectors. * Demonstrated ability to design and facilitate high-impact statewide convenings, advisory groups, or industry councils. * Evidence of inclusive leadership that fosters collaboration, shared accountability, and continuous improvement across diverse teams and stakeholders. * Experience developing communications, reports, dashboards, or strategic research products that translate technical trends into actionable insights for educators and policymakers. Conditions of Employment Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties. Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. Sexual Misconduct and Background Check: Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law. Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners. Reference Check: Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. Other Information * This position is NOT eligible for relocation allowance. * This position is NOT eligible for sponsorship for employment-based visa. EEO Statement Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at ********************************** The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, ************, Office C227, and EEOC/504 Compliance Officer, ************, Office B126. Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu. Apply for Job * Explore Jobs * Sign In * New User

Azure IoT Cloud Infrastructure Specialist Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines. Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.

We are looking for a Data Center Planning Manager, with experience in developing infrastructure strategies and programs to join the Strategic Planning Team. In this role, you'll be part of the team that builds Meta's global data center capacity roadmap and develops infrastructure scaling strategies that set the direction for one of the fastest growing infrastructures in the world and enables Meta's Artificial General Intelligence goals. As a Data Center Planning Manager, you will be accountable for driving investment decisions that cover billions of dollars and help scale our data center footprint efficiently to meet our AI goals as well as growing product and service needs. This is a unique opportunity where you will be responsible for developing and leading transformational strategic initiatives from inception, driving recommendations to executive leadership, and bringing them through implementation. This is an individual contributor role, where you're at home rolling up the sleeves and being in the details, as well as thinking big picture, project manage complex initiatives, and partner with teams to challenge the status quo. This role will look for sound experience in large scale infrastructure/hardware planning and technical project management, driving transformational planning and capacity initiatives, and an understanding of servers, networks, and data center operations. This is a highly cross functional role where you will be expected to partner with our data center capacity stakeholders (capacity engineering, network engineering, construction, site selection, network, finance). Minimum Qualifications * Undergraduate degree in Computer Science, Operations Research, Supply Chain Management, Computer Science, Electrical Engineering, Mechanical Engineering, or Chemical Engineering * 12+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy Consulting, Capacity Planning, Supply Chain Planning * Experience in completing multiple cloud/infrastructure/hardware efficiency or optimization projects * Technical experience in infrastructure, hardware or similar designs * Experience collaborating and working with internal and external organizations and individuals * Bachelor's degree in a directly related field, or equivalent practical experience Preferred Qualifications * Masters Degree or MBA Responsibilities * Leverage technical skills and expertise, to Identify and build large transformational programs and initiatives across Infrastructure that scale Meta's Data Center footprint efficiently * Develop new Data Center planning strategies that focus on meeting Meta's Artificial General Intelligence goals through AI deployments, improvements in reliability, cost and operational efficiency, improvements in data center power utilization, and service placement optimizations * Develop detailed project evaluation plans for data center plan changes and set the pace to drive closure * Own the communications strategy for data center planning changes which include executive level and detailed project briefs and status updates * Use technical judgment to drive new project evaluations, technology reviews, challenge proposals and build consensus About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.