Information Technology Manager Jobs in Waverly, MI

This is a contract role through Magnit for Consumer's Energy in Jackson, Michigan. This role is fully onsite to Jackson, Michigan and candidates must reside in a commutable distance to the office. Job Title: Network Operations Center Business Support Consult Client Details Job Position : Network Specialist Client : CMS Energy Location : Jackson, Michigan Duration : 11+ Months (Possibilities of Extensions) Maximum budget $40/hr on W2 and onsite role it is Job Duties: This role will be responsible for continuously monitoring network systems, servers, and applications to ensure optimal performance and uptime. This role involves responding to alerts, troubleshooting issues, and coordinating with internal teams and external vendors to resolve network and system problems efficiently. Key Responsibilities: Continuously monitor network systems, servers, and applications for performance issues. Respond to alerts and troubleshoot network, system, and application issues to minimize downtime. Perform L1 triage for detected issues with network devices and core IT infrastructure. Participate in the development and implementation of network maintenance and upgrades. Create, prioritize, and assign trouble tickets to the correct workgroups, ensuring timely resolution. Escalate critical issues to the appropriate teams and communicate updates to stakeholders in real time via multiple channels. Coordinate with internal teams and external vendors to resolve network and system issues in a timely manner. Create solutions using monitoring and automation tools to proactively detect and address network and infrastructure issues. Contribute to the development and improvement of standard operating procedures (SOPs) for NOC operations. Stay abreast of the latest industry trends and advancements in network technology. Work on shifts that are outside of normal business hours to ensure that the team can operate 24 hours 7 days per week. Proven experience in network operations, system administration, or a similar role. Understanding of IT infrastructure, networking protocols, routing, and switching. Strong analytical and critical thinking skills with keen attention to detail. Ability to work independently as well as part of a collaborative team. Ability to diagnose and resolve network and system issues in a fast-paced, high-pressure environment. Ability to work in a challenging environment and manage multiple tasks simultaneously. Ability to adapt to evolving technologies and prioritize tasks in a dynamic environment. Ability to work on shifts scheduled outside of normal business hours, including nights and weekends. Education/Experience Requirements: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience. Certifications such as CompTIA A+, CompTIA Network+, CCNA or equivalent are highly desirable. 5+ Years of experience in the Information Technology field is preferred. 2 years of experience in the Information Technology field is required.

Plans, schedules, implements and maintains scalable vulnerability scans using modern vulnerability management scanning tools for high-complexity devices. While ensuring safe and timely scanning that has minimal/no impact on scan targets, provides troubleshooting of technical issues with scans. Supports vulnerability management scanning and reporting tools. Conducts internal vulnerability audits of servers, network devices, applications, and other devices. Interfaces with internal and external auditors, providing detailed information on remediation efforts. Conducts data analysis of vulnerability management data, often integrated with other data sources, to measure the effectiveness of vulnerability remediation. Data analysis tasks includes large datasets, which include structured, semi-structured, and unstructured data. Interfaces with other agencies to make recommendations on how to improve the security posture and reduce the number of security related vulnerabilities. Conducts trend analysis, creates dashboards using data scripting to provide metrics on the performance of security responsibilities, and controls, and creates new reports for management based on those collected metrics across multiple agencies. Escalates as appropriate. Requirement: 5+ Years' IT Security Experience Experience with vulnerability management scanning and reporting tools. Experience with trend analysis and creating dashboards using data scripting to provide metrics on performance. Ability to work independently and efficiently. Interested candidates can send their updated resumes at ********************* Job Posted by ApplicantPro

** CareWell Services** ** Battle Creek, MI 49017 **Title: IT Manager/Director** **Reports to: Chief Operating Officer** **FLSA Status: Full time (40-hour work week)** **Impactful Role:** Take on a leadership position where your expertise directly influences the efficiency and innovation of our IT operations. **What we offer:** **All-Encompassing benefits package:** Matching up to 3% 401(k) plan (vested on day one of enrollment), three medical/dental insurance plans which includes two plans that are no cost to the employee, generous PTO of 3 weeks your first year, short-term disability, a flex spending account, employer paid life insurance with the option of adding spouse and children. Thirteen paid holidays. AFLAC specialty insurance. **Life-Work Harmony:** If you are seeking a career where your personal well-being is valued as much as your professional contributions, CareWell Services is the place for you. This is why we foster a supportive, hybrid culture to allow you to bring your best self to work. We offer a work environment to give you a balanced approach between your personal and professional life. **Position Summary:** **Key Responsibilities:** Oversee IT operations, ensuring efficient and effective technical support. Collaborate with the Chief Operating Officer to drive IT strategy and innovation. In this role you will provide comprehensive technical support and ensure our IT systems run smoothly. Manage vendor relationships and IT contracts, advising on improvements and budgeting while staying current with technology trends. Enhance data analysis and reporting, collaborating with various departments to optimize our IT systems. Additionally, maintain IT documentation, support conference room equipment, train end-users, manage IT inventories, and troubleshoot technical issues. Be part of a dynamic team that values innovation, collaboration, and professional growth. Apply now to make a significant impact on our IT operations! As a non-profit organization, CareWell Services is an accredited organization that qualifies in the Student Aid - Public Service Loan Forgiveness (PSLF) program. Please visit our website at

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Title/ Designation: IT Director Public Sector_Govt. exp preferred_w2 Duration 8 Months Location: Lansing MI Description: We are looking to fill a position for IT Director in Lansing MI. Qualifications Skills: 10 years of experience in the field. Experience as an IT Director or equivalent role Practical experience supporting executive leadership as consultant, chief of staff or equivalent Practical experience as an IT or business consultant Additional Information Practical experience in Program/Project Management Experience working in large, complex Information Technology organizations Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Master's Degree Practical experience in the Public Sector

OBJECTIVE IT Manager, Application Development Objective To lead the development and support of team members related to application software development. Collaborate with business and technical areas to deliver software and systems that meet or exceed the goals of the business. To identify, initiate action, and implement Information Technology (IT) Division process improvements. RESPONSIBILITIES IT Manager, Application Development Responsibilities Provide effective management and leadership to application developers at all levels. Develop and build a team of application developers to support assigned enterprise systems. Establish effective working relationships with business partners and IT Managers. Collaborate with business partners, operations, vendors, system integrators, and other IT teams to facilitate the development of business application software throughout the software development lifecycle. Communicate, clearly and concisely, the job expectations and service standards for departmental and individual performances. Set expectations, encourage efficiencies, and ensure quality of work is met. Select, promote, discipline, and terminate employees in accordance with corporate guidelines. Guide and coach employees in setting professional development goals and building plans to meet those goals. Utilizing an employee self-appraisal and feedback, write and deliver performance appraisals to detail progress. Manage resources to ensure that assignments are in line with business strategies and corporate priorities. Help define, estimate, and prioritize projects and maintenance activities. Participate in the development and updating of resource plans. Negotiate contract terms, conditions, and price of proposed software, professional services and training solutions as needed to support business objectives. Prepare proposals and recommendations for senior management as requested. Be knowledgeable of technological changes in application packages, best practices, development tools, systems analysis techniques, testing tools and techniques, project methodologies, hardware and operating systems which support business objectives. Facilitate and or participate in discussion to ensure open lines of communication with Project Management Office, project managers and other key roles on corporate plan projects. Participate in escalated topics and issues as needed. Monitor workloads and make staffing recommendations to ensure a high level of customer experience and aid in the retention of staff. Resource team members to corporate plan projects as needed. Establish and integrate departmental measures, metrics, and targets to drive performance and monitor results. Establish, monitor and report on an annual operating budget. Be knowledgeable of business practices of the organization. Stay abreast of current and future industry trends and developments that will assist in meeting objectives. Serve as technical lead on division and corporate plan projects or system outages. Coordinate technical tasks and work closely with leadership. Work closely with Internal Audit on processes or guidelines when requested. Participate in the development of departmental and division planning, and other strategic documents which support business objectives. QUALIFICATIONS IT Manager, Application Development Qualifications Required Bachelor's degree in computer science or related field is preferred, or equivalent work experience may be considered. Designations in AINS and/or FLMI required or are actively being pursued. One to three years of management experience, or a minimum five years of team leadership experience required. Knowledge of information technology concepts, techniques and processes required. Familiarity with the relationship between hardware, software, networks, security, and general business processes required. General knowledge of insurance company operations required. Proven ability to build and maintain constructive business relationships. Record of project and staff development successes. Preferred Three or more years of technology leadership experience in a property/casualty or life insurance company preferred. This is a Hybrid position working both remotely from the State of Michigan and from the Farm Bureau Home Office located in Lansing, Michigan. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19

Job Description IT Technician - $20-$30/hr+ DOE We are currently hiring a Low Voltage IT Technicians with 1+ year of experience performing low voltage cable installation in a commercial environment. Pulling and routing CAT 5, CAT 6, CAT6A, etc. cable in a new construction commercial environment Terminating phone jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels) Installing support structures (ladders, racks, j-hooks) Image laptop desktop using SCCM PXE mode Updating ticket on IT service management tool with proper work notes Install, configure, desktop software and hardware Assist in the setup and deployment of new computer equipment O365 Support, Investigate and troubleshoot software and desktop issues. Cable Technician Requirements: Recent experience performing low voltage / structured cabling installations in a commercial setting Familiarity with BICSI, EIA, TIA, or NEC Standards Datacenter experience is a plus Rack and stack work, closet work, putting together server racks, patch panels Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a huge plus Ability to read and understand schematic and line diagrams Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc. Compensation: Competitive starting pay $20-30/hr depending on experience Get paid weekly! Referral Bonuses of up to $250 for referrals that result in a placement Company DescriptionOutsource is the Nation's leading provider of low voltage and electrical talent. We work EXCLUSIVELY in electrical and low-voltage, and have been placing candidates of all levels with the right companies since 1998 so we know a thing or two about making a good match. Outsource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.Company DescriptionOutsource is the Nation's leading provider of low voltage and electrical talent. We work EXCLUSIVELY in electrical and low-voltage, and have been placing candidates of all levels with the right companies since 1998 so we know a thing or two about making a good match. \r \r Outsource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for IT Director in Lansing MI. Qualifications 10 years of experience in the field. Experience as an IT Director or equivalent role Practical experience supporting executive leadership as consultant, chief of staff or equivalent Practical experience as an IT or business consultant Practical experience in Program/Project Management Experience working in large, complex Information Technology organizations Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Master's Degree Practical experience in the Public Sector Additional Information In person interview is acceptable.

The Lansing Board of Water & Light (BWL) has an opening for a Network Administrator 3 - 5 in Lansing, MI The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide redundancy, quality of service, and capacity planning solutions. The LBWL data centers will be a primary focus. Administrator 3: Starting Salary Range: $91,746 - $111,930 Essential Functions: Able to complete most level 3 tickets related to network administration, including basic route/switch and ACI configuration without assistance. Able to independently complete all level 2 support tickets related to network administration without assistance. Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support. Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators. Competently execute nearly all on-call tasks with limited assistance from more senior system administrators. Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership in planning upgrades and patching. Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP. Competent with Layer 2 and Layer 3 switching. Actively monitors the health of network resources including conducting capacity planning for future budget years. Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement. Independently author standards document for use within the department. Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise. Competent with the majority of the core technologies in use at LBWL. Self-prioritize most work with limited guidance from IT management. Executes a training plan as defined in annual performance evaluation process. Demonstrates a clear customer service/IT is a support organization mentality in all interactions. Expected to comply with all BWL policies and Work rules. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Required: CCNA required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.) Bachelor's Degree in Information Management, Computer Science or similar. 5 to 7 years of experience as a Network Administrator. Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices Knowledge designing and implementing VLANs. Mastery of all level 1 abilities and skills. Ability to work effectively with vendor technical support such as TAC. Ability to work in a team environment. Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience. Ability to retrieve data from computerized, typed, and written sources. Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies. Strong written and oral communication skills. Administrator 4: Starting Salary Range: $101,876 - $125,358 Essential Functions: Able to complete most level 3 tickets related to network administration and the data center, including basic route/switch and ACI configuration without assistance. Able to independently complete all level 2 support tickets related to network administration without assistance. Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support. Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators. Competently execute nearly all on-call tasks with limited assistance from more senior system administrators. Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership in planning upgrades and patching. Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP, OSPF and ACI Datacenters. Competent with Layer 2 and Layer 3 switching. Actively monitors the health of network resources including conducting capacity planning for future budget years. Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement. Independently author standards document for use within the department. Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise. Plan and execute the technical roadmap for technologies where the system administrator is designated as primary technology in the LBWL footprint. Provide mentoring and training to less senior system administrators in both technical and professional areas. Actively engaged helping both peers and junior personnel raise the bar on their performance. Research and determine new technologies to be deployed to meet evolving needs at LBWL. Competent with the majority of the core technologies in use at LBWL. Self-prioritize most work with limited guidance from IT management. Executes a training plan as defined in annual performance evaluation process. Demonstrates a clear customer service/IT is a support organization mentality in all interactions. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Required: CCIE required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.) Bachelor's Degree in Information Management, Computer Science or similar. 8 to 10 years of experience as a Network Administrator. Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices Knowledge designing and implementing VLANs. Mastery of all level 1-3 abilities and skills. Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges. Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment. Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience. Ability to retrieve data from computerized, typed, and written sources. Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies. Strong written and oral communication skills. Administrator 5: Starting Salary Range: $113,246 - $140,425 Essential Functions: Able to complete most level 3 tickets related to network administration, including basic route/switch and ACI configuration without assistance. Able to independently complete all level 2 support tickets related to network administration without assistance. Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support. Able to participate in the on-call rotation with as needed assistance from system administrators or more vendor technical support. Competently execute nearly all on-call tasks with limited assistance from more vendor technical support. Technically competent to be assigned as the primary resource for LBWL in most core technologies at LBWL and able to demonstrate technical leadership in planning upgrades and patching. Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP. Competent with Layer 2 and Layer 3 switching. Actively monitors the health of network resources including conducting capacity planning for future budget years. Clearly exhibit leadership in leading small technical teams to complete relatively complex technical tasks or technology roll outs without guidance or intervention from management. Independently author standards documents for use within the department. Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise. Plan and execute the technical roadmap for technologies where the network administrator is designated as primary subject matter expert in the LBWL footprint. Provide mentoring and training to less senior network administrators in both technical and professional areas. Able to assist peers and more junior personnel with accurate prioritization of small and large tasks Actively engaged helping both peers and junior personnel raise the bar on their performance. Able to proactively manage communication and presentation of information in a manner that leads to desired outcomes. Research and determine new technologies to be deployed to meet evolving needs at LBWL. Competent with the majority of the core technologies in use at LBWL. Self-prioritize most work with limited guidance from IT management. Executes a training plan as defined in annual performance evaluation process. Demonstrates a clear customer service/IT is a support organization mentality in all interactions. Clearly tuned in with managerial and enterprise priorities. Expected to comply with all BWL policies and work rules. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Required: CCIE required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.) Bachelors or Graduate Degree in Information Management, Computer Science or similar Technical Bachelors. MBA may be considered. 15+ years of experience as a Network Administrator. Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices Knowledge designing and implementing VLANs. Network architecture and certification as available. Mastery of all levels 1-4 abilities and skills. Demonstrated ability to remain technically current as technologies evolve and execute in a technically agile manner. Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges. Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment. Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience. Ability to retrieve data from computerized, typed, and written sources. Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies. Strong written and oral communication skills. Physical Requirements / Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to move about inside the office environment. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must communicate frequently with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/ below the knee level, or reach above head. On occasion, may need to use stairs. Constantly works in a temperature-controlled office environment. Why Should You Apply? Competitive salary, employee development, and opportunity for professional growth. Robust time off benefits including vacation, free choice, sick leave, paid holidays. Compreh

IT TECHNICIAN I ST JOHNS OFFICE Spicer Group is seeking a knowledgeable and experienced IT Technician for our Water Resources Service Group. The job involves responding to IT trouble tickets and may include installing printers and software. The individual will create or modify database applications under a project manager's supervision and assist with various projects as directed. Responsibilities include providing end-user support for hardware and software, performing minor repairs and maintenance, and coordinating with users to resolve issues with minimal disruption. The role also entails setting up new users, conducting system maintenance tasks, and communicating with vendors and service providers to address problems. The position requires physical presence and serves as the first level of support when on call. Additional duties may be assigned as needed. THE COMPANY Spicer Group is a multi-disciplinary engineering, surveying, and planning company. We have offices in Saginaw, St. Johns, Manistee, Traverse City, Dundee, Byron Center, East Lansing, Standish, Bingham Farms, and Atlanta, Georgia. Spicer Group prides itself on our core values of commitment to growth, great client relationships, excellent services and solutions, maintaining a team environment, and having integrity in all we do. We are seeking a candidate who will strive to uphold these values. Spicer Group offers a comprehensive benefits package including sick, vacation, and holiday pay; fitness membership reimbursement; a 401(k)-match program; profit sharing; health, dental, and vision insurance options; and much more! A TYPICAL DAY ON THE JOB Responds to IT trouble tickets; may be asked to install printers, software or other miscellaneous requests. Creates or modifies database applications in a team environment under the supervision of a project manager Assists with projects as directed by project manager, department head, or principal of firm Provides end user computer hardware and software support for the firm's applications software Performs minor hardware repair and maintenance Coordinates with end users to resolve hardware/software issues in a manner minimizing disruption Sets up new users to the system; creates menus and assigns passwords Performs system/file maintenance tasks, e.g., file sizing, purging Contacts software and hardware vendors as needed to communicate and resolve program problems Contacts service providers as needed to communicate and resolve hardware/software problems Serves as first level support when on call Physical presence is an essential function of this job. The list of specific duties and responsibilities is intended to be representative of the tasks performed within this classification. The omission of a specific duty or responsibility does not preclude assigning duties not listed herein if such duties and responsibilities are a logical assignment to the position. EDUCATION AND EXPERIENCE REQUIREMENTS Associates degree or certification in Computer Science or Information Technology or equivalent experience Experience in desktop support role Familiarity with networking fundamentals and concepts Experience with Directory services (AD, Open Directory, LDAP) Database Experience (MYSQL, MSSQL, Access, FileMaker) PREFERRED EXPERIENCE Web programming experience A+ certification or equivalent Mac certification

As the Director of Infrastructure you will play a pivotal role in building and leading a high-performing team responsible for the design, implementation, and management of our infrastructure landscape. Reporting directly to the Chief Technology Officer (CTO), you will have the opportunity to shape our technology backbone, ensuring scalability, reliability, and security. This role requires a strategic mindset, hands-on technical expertise, and exceptional leadership skills to foster a culture of innovation and excellence within the infrastructure team.What you will do Lead the design, implementation, and maintenance of our infrastructure systems, including network, servers, storage, and cloud services Develop and execute a comprehensive infrastructure strategy aligned with business objectives, driving innovation and efficiency Collaborate with cross-functional teams to assess infrastructure needs, identify opportunities for optimization, and drive innovation initiatives Establish and enforce best practices, standards, and policies to maintain a secure and compliant infrastructure environment Monitor system performance and proactively address issues to minimize downtime and ensure optimal performance. Evaluate emerging technologies and trends, making recommendations for adoption to enhance infrastructure capabilities and efficiency Manage vendor relationships and contracts, negotiating agreements and ensuring service level agreements are met. Develop and manage infrastructure budgets, forecasting future needs and resource requirements Build and develop a talented team of engineers and technicians, fostering a collaborative and inclusive environment where team members can thrive and grow What skills and experience you bring Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred Minimum of 8 years of experience in infrastructure management, with at least 3 years in a leadership role Proven track record of building and leading high-performing infrastructure teams, fostering a culture of collaboration and innovation Strong understanding of networking, virtualization, cloud computing, and storage technologies. Demonstrated ability to design and manage infrastructure that supports high-scale, low-latency SaaS applications Experience with cloud-native architectures, distributed systems, and real-time data processing is essential. Deep understanding of cloud platforms (AWS, Azure, GCP) with a proven track record of optimizing performance and cost Familiarity with containerization (Docker, Kubernetes) and serverless architectures is a plus Experience in mentoring and developing engineering talent is important Expertise in implementing and maintaining high availability, fault-tolerant systems. Knowledge of security best practices, including encryption, access control, and compliance with industry standards. Experience in automating infrastructure processes, deploying CI/CD pipelines, and adopting new technologies to improve performance and reliability Experience with infrastructure automation and configuration management tools (e.g., Ansible, Terraform, Puppet) Deep knowledge of security best practices and compliance requirements (e.g., GDPR, HIPAA, SOC 2) Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve common goals Strong analytical and problem-solving abilities, with a focus on driving results and continuous improvement Effective communication skills, with the ability to convey complex technical concepts to non-technical stakeholders Relevant certifications (e.g., AWS Certified Solutions Architect, Cisco CCNA/CCNP, CISSP) are a plus ABOUT KODDI Koddi is a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi's platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue. We are committed to driving innovation and growth in the commerce media space. As part of that commitment, we've launched Koddi Academy-a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, Commerce Media Foundations, to deepen your expertise and stay ahead in the evolving world of commerce media. You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy.

Essential Duties and Responsibilities Responsible for mentoring and fostering the overall development of the Network Systems and Helpdesk employees, including; selection and hiring, training and ongoing development, coaching, and promotion and performance evaluation. Oversee all Network Systems projects encompassing the entire development life cycle from analysis, research, and design, configuration, testing/quality assurance, documentation, deployment, maintenance, and support. Ensure Network and Helpdesk employees meet deadlines and deliver necessary resources on their assigned tasks.. Lead team meetings and conduct written and/or verbal presentations to department, management, and staff. Approves schedules, assigns work to, approves and arranges for training as necessary, and develops and communicates the career progression and advancement opportunities for Network Systems and Helpdesk team employees. Oversees the research and analysis of designated technology hardware and software systems, and coordinates the feasibility, cost justification, selection, and purchase of said systems. Reviews and negotiates Information Technology vendor contracts for competitiveness and performs or oversees vendor due diligence as prescribed by company policy. Ensures the networks are secure and perform within established guidelines in relation to established credit union's policies and procedures. Ensures Network and Helpdesk team employees coordinate with vendors for the repair and maintenance, routine or otherwise, of network, program, and telecommunications hardware, software, and other equipment. Oversees periodic audits of software and network system usage and connections to ensure compliance with the company's Safeguarding Member Information Standards and Procedures, company policies and to guard against unauthorized users and to prevent the introduction of any undesirable or destructive software. Provides guidance and direction to other management and staff for special system capabilities or problems and resolutions. Determines action for any system problem, hardware problem, or usage problem whereby the integrity of the credit union networks or systems could be compromised. Leads the ongoing development and testing of Network Systems disaster recovery. Ensures critical operations and data files are backed up and stored off-site. Leads in the development of the operating budget for the Network Systems team. Coordinates all scheduling of vacation, other time off, and training for team employees. Also approves employee's time cards. Qualifications Knowledge, Skills, and Abilities Required Must be able to communicate with members, staff, and individuals in the community in a professional manner. This will require excellent written, verbal, and interpersonal communication skills along with the ability to present and explain information effectively for non-technically inclined individuals. A bachelor's degree or actively pursuing a bachelor's degree in computer science or a technology or business related field at an accredited college or university. Must have proven project management skills with projects of varying complexity and experience. Must be able to attend conferences, seminars, and training sessions out of the area. Experience in drafting a Request for Proposal (RFP) is helpful. Strong knowledge of Cisco Systems equipment, network design, network protocol analysis, telecommunications design and analysis, and Microsoft Active Directory. Work requires the ability to understand complex computer and network system operations. This understanding involves the computer operating systems as well as numerous user programs and applications. Requires an analytical mind and problem solving skills. Multi-task orientation to handle and manage a number of projects at once while remaining flexible to changing requirements and priorities. Ability to meet deadlines in a timely manner and collaborate effectively in teams with all levels of the organization. Additional Information If you would like more information on this opportunity, please contact CareerSearchCosultants.com through this job ad. You can also check out the community at www.baycityarea.com.

Our client, a Multi billion dollar Global Consumer Products Organization with a focus on employee satisfaction and motivated by a team environment where the management truly works to engage their employees is looking for a Sr Deployment Analyst to facilitate and manage activities in the deployment of systems solutions as a member of the Deployment Team. Job Description The Senior Deployment Analyst works with stakeholders - both leadership and subject matter experts from the business and IT - to assist in the successful implementation of business solutions. This position facilitates and manages activities in the deployment of systems solutions as a member of the Deployment Team. This entails the following key activities: Managing project go-lives including site readiness, support, and communications Performing risk and contingency planning for system go-lives Planning and managing pre go-live Business Simulations to confirm solution Managing transition of the solution to the long term production support team Defining and monitoring solution stabilization metrics after go-live Qualifications Associate's Degree required in Technology, Business, Engineering or related field, Bachelor's Degree preferred At least 4 years of experience with SAP or equivalent ERP system including at least 6 months of experience with Deployment/Cutover activities, SAP preferred 1 year of experience with Microsoft Office (Excel, Word and PowerPoint) required, advanced Excel skills including v-lookup preferred Project Management experience using Microsoft Project and/or Microsoft Project Server, 2 years preferred Good leadership skills in the following areas: communication, change management, technology, and general business analysis Ability to translate technical concepts into various forms of documentation Ability to develop an understanding of business processes Understanding of the technology architecture and infrastructure for IT solutions Ability to understand the value of IT solutions within the context of Client's business environment Negotiation and influence management skills Ability to lead people and project work, and interact with varying levels of management Ability to work within a virtual team environment, including virtual resource management Advanced presentation, organization and facilitation skills Experience managing a matrix project team (team without your direct reporting responsibility authority) Experience working on multiple projects simultaneously Experience with project planning, scheduling, tracking and reporting Experience with change management, project risk mitigation, and issue management Proven leadership skills Excellent verbal and written communication skills Successful track record of managing large IT deployments Ability to work effectively in a high-pressure environment Must be able to work additional hours and weekends as required by project deployment activities Ability to travel up to 10% of the time domestically and internationally Additional InformationWork with blue Stone, one of the leading IT Staffing and Consulting companies in the United States. As a result of our rapid growth, we are constantly searching for talented technical professionals with all levels of information technology and communication skills. e-mail resumes to [email protected] phone ************

Security Comments: Position Description: Please ensure you attach the Cover Sheet (attached), valid Right to Represent with hybrid work schedule acknowledged and confirmed by candidate, and the candidate's resume with full legal first name, and last name ONLY. (Refer to Bid Submission Requirements) Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use Formstack link: *************************************************************************************** The State of Michigan is looking for: Programmer 6 - Web Services Developer Max Bill Rate: BR/hour Top Skills & Years of Experience: Minimum of 10 years of experience in Java Minimum of 5 years of experience in Spring Framework Minimum of 5 Years of experience in developing and consuming Rest APIs Minimum of 3 Years of experience in Oracle/SQL Minimum of 2 Years of experience in React Will close submissions on 12/6 at 10am EST Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Current candidate pictures must be uploaded if interview is confirmed. Vendor must also join interview at beginning of meeting to validate candidate. Duration: 1 year with possible extension. On-site: Candidates MUST be located in MI within a commutable distance (1-1.5 hours) at time of submission. Position will be hybrid work schedule onsite 2 days onsite, Tuesday and Wednesday. Manager is not interested in candidates who will need to relocate. NO REMOTE ONLY. Full Job Description Attached

Security Comments: Position Description: Please ensure you attach the Cover Sheet (attached), valid Right to Represent with hybrid work schedule acknowledged and confirmed by candidate, and the candidate's resume with full legal first name, and last name ONLY. (Refer to Bid Submission Requirements) Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use Formstack link: *************************************************************************************** The State of Michigan is looking for: Programmer 6 - Web Services Developer Max Bill Rate: -/hour Top Skills & Years of Experience: Minimum of 10 years of experience in Java Minimum of 5 years of experience in Spring Framework Minimum of 5 Years of experience in developing and consuming Rest APIs Minimum of 3 Years of experience in Oracle/SQL Minimum of 2 Years of experience in React Will close submissions on 12/6 at 10am EST Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Current candidate pictures must be uploaded if interview is confirmed. Vendor must also join interview at beginning of meeting to validate candidate. Duration: 1 year with possible extension. On-site: Candidates MUST be located in MI within a commutable distance (1-1.5 hours) at time of submission. Position will be hybrid work schedule onsite 2 days onsite, Tuesday and Wednesday. Manager is not interested in candidates who will need to relocate. NO REMOTE ONLY. Full Job Description Attached

The Chief Belonging Officer (CBO) is a senior leadership role that reports directly to the College President and serves as a key member of the President's Leadership Council. The CBO provides strategic leadership to cultivate an environment where every student, faculty member, and employee feels a strong sense of belonging. The CBO will facilitate initiatives designed to enhance community engagement with local organizations, ethnic affinity groups, and other internal and external stakeholders. Additionally, this role ensures that the College's curriculum and operations promote equity and are free from bias, working closely with the Human Resources and Academics departments to advance these objectives. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIES The Chief Belonging Officer will: Lead Belonging Initiatives: Develop and implement strategies that create a welcoming college environment where all individuals feel a sense of belonging and support across campus and throughout the College service area. Curriculum Support: Partner with the Academic Deans and the Chief Academic Officer to review course materials, ensuring that the College's curriculum is free from racial, ethnic, and cultural bias. Offer guidance on integrating diverse perspectives into the curriculum. Community Engagement: Establish and maintain relationships with ethnic and cultural college affinity groups, community organizations, and civic leaders to foster connections between the College and the broader community. Serve as the College's representative at community events to promote its commitment to belonging. Support for Academics: Collaborate with faculty and academic leaders to integrate belonging practices within instructional programs, ensuring that all students are supported and represented in course content and teaching methods. Support for Student Services: Collaborate with student services staff and student services leaders to integrate belonging practices within student support services, advising, residency, and recruitment, ensuring that all student identities are recruited and supported during their academic journey at Jackson College. Collaboration with Human Resources: Work with the Human Resources Office to implement recruitment, retention, and professional development practices that reflect a multicultural awareness and promote a workplace where all identities are respected and included. Advise Senior Leadership: Serve as a strategic advisor to the President and the President's Leadership Council on issues related to belonging and community engagement, helping to shape the College's overall Strategic Agenda and goals. Organize Training and Events: Lead the planning and facilitation of events, workshops, and training programs that promote a culture of belonging across the College. Focus on issues such as unconscious bias, cultural competency, and fostering belonging environments. Assessment and Reporting: Create and implement metrics to evaluate the effectiveness of belonging and engagement initiatives. Regularly report findings to the College President and senior leadership, offering recommendations for continuous improvement. Conflict Resolution: Act as a resource to the Chief Student Services Officer for resolving concerns related to identity, ensuring a safe and belonging environment for all members of the campus community. SUPERVISORY RESPONSIBILITIES The CBO will supervise the Affinity Liaisons. Responsibilities include oversight, training, and ensuring that activities align with the College's belonging goals. The CBO will serve as the Chairperson of the Inclusive Excellence Committee, providing a structure and supervision and goal setting that aligns with the College's belonging goals. CONTACTS AND PURPOSE OF CONTACTS Internal: Engage with faculty, staff, and senior leadership to promote belonging initiatives throughout the campus. Ensure alignment of these initiatives with the College's overall goals. External: Build and nurture partnerships with community organizations, ethnic advocacy groups, and civic leaders to promote belonging and ensure that Jackson College remains connected to its surrounding community. Minimum Qualifications QUALIFICATIONS Education and Experience A Master's degree in a related field such as Public Administration, Education, Higher Education, Educational Leadership, Sociology, Cultural Studies, Human Resources, or directly related field, is required. At least five years of experience leading belonging or inclusion initiatives within higher education or a similarly complex organization, including curriculum and teaching practices that integrate belonging practices with instructional programs. Proven success in engaging with community groups and building partnerships is required. Skills and Abilities Excellent leadership, communication, and interpersonal skills, with the ability to work collaboratively across departments and with external stakeholders. Strong experience in curriculum development and the ability to guide academic leaders in eliminating bias and promoting inclusive practices. Experience in designing and delivering professional development programs that reflect cultural sensitivity and support a sense of belonging. Work Environment This position operates in a standard office environment, with frequent participation in campus events and community activities. Reasonable accommodations will be made for individuals with disabilities. “This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.” Supplemental Information Jackson College only accepts on-line applications though this system. For assistance with this, please call ************. Please use your legal first and last names on your application. If you are hired you will have the opportunity to identify and utilize your preferred name. The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner. It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter that includes your salary requirements and an unofficial transcript for the degree required must be attached to your application. Applications will be rejected if incomplete. When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your resume/vita, transcripts, etc. Instructions will also be found there. The College reserves the right to request proof of degree or certification at a later date, if these documents are required as part of the qualifications for the position. Final candidates will be subject to a criminal background as part of the employment process. If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered. Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need. A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires. Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.

IT ENGINEER Department: Information Technology Reports To: Director of Information Technology FLSA Status: Exempt Location: Lansing, MI THE COMPANY Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With nine locations across North America and a global network of collaborative partners, Invio Automation's geographic footprint provides customers with a presence in key markets where local service and support are valued. Invio Automation's Solutions division specializes in single station robotic cells, multi-station fabrication & assembly lines, bonding & welding technologies, vision systems, and packaging process. Application capabilities within our Solutions division include thermal bonding, web handling, force plotting, heat staking, high viscosity pumps, precision dispensing, impulse bag sealing, and needle bending. Invio Automation's Technologies division includes highly differentiated Autonomous Mobile Robots (AMRs) for heavyweight applications, turnkey assembly lines, welding automation, and custom lift-assist & secure tools for safety critical applications. DESCRIPTION The IT Engineer will be responsible for day-to-day support of Invio's Service Desk requests and technology services. We're a company that believes that strong, best-in-class systems are essential for long-term growth. At a high level, our goals are to ensure that our everyday operations exceed our customers' expectations and that Invio Automation employees are fully enabled to complete the work in front of them. IT is critical to these goals. The qualified candidate is expected to be a self-starter, proactive, and ensure our internal customers receive a positive experience when engaging with IT at Invio Automation. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the first point of contact for employees seeking technical assistance. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by the employee. Walk the employee through the problem-solving process. Direct unresolved issues to the next level of support personnel. Record events and problems including the final resolution in the Service Desk System. Identify and suggest possible improvements on procedures. Qualifications: To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to unpredictable demands and uncertainties is a requisite to delivering superior results and exceeding the expectations of our internal and external customers. Other Skills and Abilities: Experience with Active Directory and Windows Server 2019+. Experience with Microsoft Product Suite, including Office 365. Experience with deploying/upgrading Windows 10/11 Operating Systems using Intune. Experience with Cisco Meraki Firewalls and Access Points Experience in CAD/Controls software deployment, such as Autodesk, SolidWorks, Rockwell, Creo, etc. Ability to work collaboratively with a team to solve business problems with current technology. High energy, strong interpersonal skills, able to manage stressful situations with a positive attitude. General understanding of networking and switching. EDUCATION A two or four year degree in an IT related field is preferred. Minimum two years of IT experience required. INVIO AUTOMATION'S CORE VALUES We take pride in the reliability of our team and the difficult problems we solve for customers. We deliver real customer value that positively impacts the lives of those around us. We are dependable . Relationships and trust matter. Our ingenuity and desire to improve lives will complement our suite of solutions . We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver. We believe exceptional service is better demonstrated than said.

Job Description Seeking a IT Technician in Caledonia, MI Pay: $26 per hour Shift: Must be flexible Weekend Rotation On-call Rotation: Approximately once every 5-7 weeks Key Responsibilities: Install, maintain, and troubleshoot network cabling infrastructure (CAT 3/CAT 5/CAT 6 copper, fiber, coaxial) Conduct physical installation of circuits and cabling support structures (cable trays, J-Hooks) Coordinate with customers to install and troubleshoot premise equipment (switches, routers, etc.) Perform vendor escorts and hardware installations (hard drives, RAM) Utilize testing equipment for cable systems testing Interpret and address critical alerts promptly Provide exceptional customer service in a fast-paced environment Support end-to-end issue resolution Document actions accurately using ticketing systems Contribute to network management and customer support optimization Adapt to 24/7 shift scheduling Collaborate effectively in a team with professional communication Required Skills and Experience: Certifications preferred not mandatory: CompTIA (A+, Network+, Security+), OSHA 10, First Aid/CPR, Ladder & Scaffold Safety, Fire Extinguisher Training, HazMat Training Experience: 1-2 years of experience in Telecom industry or Information Technology discipline Why Apply: This team offers the opportunity to work with state-of-the-art technologies in a dynamic and rewarding environment. They value teamwork, innovation, and professional growth. If you have the required skills and experience, we invite you to apply and become part of our clients dedicated team of professionals committed to excellence in Information Technology.

About Us Contemporary Amperex Technology Kentucky (CATK) is the US battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in research, development and manufacturing of battery energy storage system for vehicles, grid scale, and maritime applications. In 2024, CATL accounts for over 37% of global EV battery installed capacity. CATL has been the largest battery manufacturer in the world for the last 7 years. The Company is committed to providing cutting-edge solutions for global new energy applications. Our Vision Strive to be a global premier innovative technology corporation, deliver excellent contribution to green energy resolution for mankind, and provide a platform of pursuing the spiritual and material well-being for employees! Job Overview: To better serve the global auto industry electric vehicle trend in the United States, CATL, through its U.S.-based subsidiary, CATK, is seeking a talented and experienced IT Systems Engineer to join our local team. As an IT Systems Engineer at CATK, you will play a key role in integrating and optimizing enterprise systems such as ERP, OA, SRM, WMS, QMS, and others. You will be responsible for demand analysis, system design, implementation, troubleshooting, and performance optimization. Additionally, you will oversee the construction, maintenance, and support of operation systems and mobile applications, providing technical expertise and ensuring seamless functionality. Essential Functions: Lead the demand analysis, scheme design, and implementation promotion of ERP, OA, SRM, WMS, QMS, and other enterprise systems to meet business requirements and enhance operational efficiency. Troubleshoot and optimize performance of ERP, OA, SRM, WMS, QMS, and other systems to ensure reliability and effectiveness. Develop and maintain operation systems and mobile phone applications, including construction, operation, maintenance, and technical support. Collaborate with cross-functional teams to integrate business requirements with information systems, improving overall business performance and user satisfaction. Ensure seamless database operation, configuration, and maintenance, leveraging proficiency in programming languages such as Python, C/C++, Java, or JavaScript as needed. Document system configurations, procedures, and best practices to facilitate knowledge sharing and support continuous improvement initiatives. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience in integrating and optimizing ERP, OA, SRM, WMS, QMS, and other enterprise systems in a manufacturing environment. Strong understanding of business systems and logic, with the ability to align technology solutions with business objectives. Proficiency in at least one programming language (Python, C/C++, Java, JavaScript, etc.) and database operations. Experience in system troubleshooting, performance optimization, and maintenance. Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders. Ability to maintain a full-time work schedule with regular in-person attendance is required for this position. Ability to interact professionally with individuals of varied backgrounds and skill level. Physical Requirements: Ability to move around work sites, which may include walking, standing, and climbing ladders or stairs. Flexibility to bend, kneel, or crouch, particularly when inspecting installations or troubleshooting. Capability to lift and carry moderate weights, typically up to 25-50 pounds. Occasional lifting of heavier items may be required. Ability to work in various environments, including offices, construction sites, and manufacturing facilities. Willingness and ability to travel to various job sites, which may require driving or other forms of transportation. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. ***CATK is an Equal Opportunity Employer*** The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

**About FireKeepers Casino Hotel** “FireKeepers offers a FUN work environment and an attractive benefits package with comprehensive health care, bi-annual discretionary incentive bonuses, tuition reimbursement, ongoing training and opportunities for advancement, and SO much more!” **About FireKeepers Casino Hotel** “FireKeepers offers a FUN work environment and an attractive benefits package with comprehensive health care, bi-annual discretionary incentive bonuses, tuition reimbursement, ongoing training and opportunities for advancement, and SO much more!” **About FireKeepers Casino Hotel** “FireKeepers offers a FUN work environment and an attractive benefits package with comprehensive health care, bi-annual discretionary incentive bonuses, tuition reimbursement, ongoing training and opportunities for advancement, and SO much more!” **IT Technician II** Shift: Varied Date Posted: 11/12/2024 Job Code: ITTechII Employment Status: Full-time Location: FireKeepers Casino Hotel Address: 11177 Michigan Ave City: Battle Creek State: MI Country: United States of America Pay Range: Hourly Pay Starting at $26.17 **SCOPE OF POSITION:** The Information Technology (IT) Technician II will perform 2nd-level remote and desk-side support for end users of PC-based systems across all departments. Helps evaluate, plan, and execute projects related to hardware and software including operating systems, peripherals, office applications, networks, computer operations, phone systems, and POS devices. P rovides guidance as a coach/mentor for a team of IT Tech I's and serves as an escalation point for more complex and in-depth tasks. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** The following is a list of the primary duties and responsibilities of Information Technology (IT) Technician II. Other duties may be assigned as deemed necessary by business requirements and management . All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices. * Identifies symptomatic trends within our Service Management Tool/ Work Order system and applies appropriate remedy including planning and execution of steps to resolve and engages Tech I's through assigning tasks. * Serves as lead for scheduled events, ensuring advance setup and verification, with both IT and appropriate departments. * Establishes asset management/ IT inventory processes and documentation for life-cycle of company technical assets. * Leads and conducts the on-boarding of new hire IT Technicians to ensure training is accurate, applicable, and comprehensive. * Provides end-user support in a timely and courteous manner and delegates as required to ensure timely resolutions. * Creates, monitors, and evaluates service requests across shifts to ensure timely resolution and customer satisfaction. * Resolves service request Technician II escalations and provides feedback for team development. * This position may work directly with the LAN Administrator, Network Operations, IT Security, and Database Development, at Managements discretion, to engage in projects and advancement of skillset. * Evaluates and forecasts hardware inventory in relation to business and support needs. * Configures system management platforms to deploy, on scale, operating system images and applications utilizing Microsoft System Center Configuration Manager (SCCM). * Installs hardware, software, operating systems and business applications including: computer implementations, software packaging/deployment, and application support. * Performs administrative functions such as writing reports, maintaining accurate records, developing SOP's, and contributing to Support Services knowledgebase. * Informs IT management of problem trends and provides detailed status reports. * Provide exemplary user support and interact positively with guests, coworkers, and supervisors. Greet guests positively, treating each person respectfully and in a professional manner. Demonstrates skill in dealing with user and guest concerns using active listening skills to determine symptoms and to gain comprehensive understanding of issues as they arise. * Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance. * Prioritizes tasks, handles multiple projects simultaneously. * Maintains the highest level of confidentiality. **MINIMUM REQUIRED QUALIFICATIONS** An applicant's education, training, and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing and methods. The requirements listed below are representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities: * I can perform the essential functions of this job without accommodations * I can do this job with accommodations *supporting documentation will be required as pursuant to Tribal Code* Proficiency in both written and verbal English communication is required. Two year combination of a technical degree or certification and three years Information Technology support related experience. Must demonstrate effective research, organization, and project management skills. Must possess effective communication skills, advanced experience supporting PC's, peripherals, software, and hardware with superior troubleshooting and analytical skills. Must be able to work independently as well as in a team environment. Must be at least 21 years of age. **GENERAL OR PREFERRED QUALIFICATIONS** Bachelor's degree in Information Technology and three years of work experience in Technical/ Desktop Support. Net+ or MS Certified Professional (MCP) preferred. Professional experience as an escalation point of contact or lead. Gaming related experience preferred. **LANGUAGE SKILLS** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to research and collect resources for knowledgebase, SOP's, and projects. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Proficiency in both written and verbal English communication is required. **MATHEMATICAL SKILLS** Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. **REASONING ABILITY** Must demonstrate ability to identify and define issues, collect and document appropriate logs/ data for analyzation, and demonstrates effective analytical and systematic troubleshooting skills. Ability to interpret an extensive variety of technical documentation. **PHYSICAL & ENVIRONMENTAL DEMANDS:** The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. The duties of this position require the ability to sit/stand at a computer, regularly perform daily walks and property assessments, and frequently assist Team Members desk-side. IT Technician II is required to lift up to 40lbs, work on ladders, handle inventory in the IT warehouse, run cabling and perform cable management under and around desks and workstations. Must be able to work in a busy and dynamic casino environment, including exposure to flashing lights, loudness, and crowds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *INDIAN PREFERENCE* *Indian preference will be applied in the selection of qualified applic