IT Support Concierge
Remote job
Are you an outgoing and friendly individual with a passion for technology? Do you thrive in a close-knit, collaborative team environment? This Massachusetts-based MSP is seeking a IT Support Concierge to serve as a primary point of contact for a diverse range of clients, assisting them with various technology applications. This hybrid position is based in Mansfield, MA.
We'll Provide:
Robust benefits package including PTO, 401K, profit sharing, phone expense, tuition reimbursement, and travel reimbursement
Salary range of $50,000-$55,000
Hybrid work split between client sites, in the office, and remote work
Support/mentorship from supervisors and other team members
Opportunities for continued growth and learning
What You'll Do:
Keep end users productive and secure by handling day-to-day support, and being a visible, friendly IT presence at key clients
Master the common technology applications used by our customers
Show customers areas where they can turn technology from an expense to a value and from a headache to a solution
Resolve Level 1 technical support tickets
Travel to client sites as needed (an average of 2 times per week)
Perform daily phone and zoom calls
Create training videos
Create and maintain documentation
Skills You'll Need:
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Ability to stay calm and professional with non-technical and sometimes frustrated users
2+ years in an MSP or similar multi-client IT environment
Valid license and reliable transportation - Travel is throughout Central Massachusetts and Southern Rhode Island 2 times per week
Experience providing white glove end-user technical support
Proficient with Microsoft 365
Ability to pass a background check
Nice to Have:
Experience with Autotask, Datto RMM, IT Glue, M365, Intermedia, Watchguard, Keeper Security, Breach Secure Now, Bigger Brains
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: ********************************************************************
IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
IT Analyst - The Langham, Boston
Remote job
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will work closely with the Director of IT in the day-to-day operations of the IT department as well as supporting property guests by delivering high standards in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities:
Provide technical assistance (via phone, email, or in person) and support for helpdesk tickets
Provide outstanding client and guest support in line with 5-star Hotel standards
Available for guest room and meeting room technology support as necessary
Conduct self in a most professional manner at all times to reflect the Hotel standards
Assist with the rollout of new systems and updating of existing systems in a 24/7 production environment
Maintain inventory for all hardware and software assets
Work with Director of IT to ensure strict enforcement of Infosec policies
Create and maintain ActiveDirectory user and machine accounts
Take lead on new user onboarding
Act as an onsite expert for Microsoft Office products
Under guidance of Director of IT, act as escalation point for A/V system troubleshooting
Assist with the general troubleshooting of network backbone, server, and storage components, and escalate or resolve with vendor support as necessary
Support management and staff in their utilization of remote work software
Ensure that each piece of computer equipment and the computer room are kept clean
Organize and maintain repository of software and license information
Act as “system owner” for select systems as delegated by Director of IT
Any other IT-related duties as delegated by the Director of IT
Qualifications:
2-3 years' experience supporting business systems
Candidate should have a mature and professional attitude with good written and oral communication skills
Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
An analytical approach to problems and a regard for detail and accuracy
Able to provide help and support to both guests and colleagues
Capable of seeking solutions and answers utilizing both group and external sources
A self-motivated individual able to identify, take ownership and implement new technology related procedures that will improve guest service, operations and profitability
Able to break down and relay technical information to non-technical persons
All relevant certifications acquired and up to date
Legally authorized to work in the United States
Salary Range:
$36.05 - $38.46 per hour
For more information about the property, please visit: ****************************************************
Information Technology Support Technician
Remote job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.
● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.
● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.
● Assist in implementing ongoing preventive maintenance and updates as needed.
● Ensure convening systems are updated and tested, and provide necessary support as required
● Assist in resolving critical AV system issues and be available as needed
● Assist the AV and IT department in ensuring the physical and network security of the office's systems.
● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.
● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.
● Record and update all service issues, requests, and change requests in the client's ticketing system.
● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed.
● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:
● Product updates and upgrades are subject to client policies and procedures
● System proactive maintenance and monitoring of IT equipment.
● Proactive tracking of video conferencing and convening equipment.
● Root cause analysis that may interrupt AV system and office, convincing space
● Problem Management of incidents occurring due to the monitoring agent identification
● Telephonic call answering
● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource
● Proven experience in AV/IT service desk or other tech customer support role.
● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.
● Technical ability to diagnose and resolve basic technical issues.
● Excellent verbal and written communication skills in English
● A technical, logical thought process and customer-oriented
● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation
● CompTIA's A+ and Network+ certificates
Education:
Bachelor's degree or higher with a technology focus.
Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
3.0 GPA or higher.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Our client requires all the employees working on this engagement to be COVID-19 vaccinated.
If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
IT Infrastructure and Support Manager
Remote job
We are currently engaged in an exclusive search for an IT Infrastructure and Support Manager.
This position will be responsible for assisting with a wide range of IT functions, including system administration, database management, software integration, project management and technical support.
In this role, the IT Infrastructure and Support Manager will:
Support the organization's IT infrastructure by troubleshooting issues, maintaining systems, performing upgrades, and ensuring data security.
Collaborate with cross-functional teams to enhance IT processes and provide technical guidance to colleagues.
Planning and Implementation: Assist with IT planning and implementation projects.
Security and Compliance: Assist with security and compliance policies and procedures to safeguard IT systems and maintain compliance with relevant regulations and standards.
Data Management: Assist with tasks related to data storage, backup, recovery and data
reporting/analytics as needed.
Quality Assurance: Assist with development and implementation of quality assurance procedures and internal reviews to ensure IT systems meet quality and regulatory standards.
Technical Support: Assist end - users with hardware and software technical support.
Programming and Integration: Assist with developing and maintaining automated scripts to monitor backups, system health checks and new software implementation.
The appropriate individual will have the following demonstrated skill sets:
Bachelor's Degree in Information Technology, Computer Science, or a related field desired.
A demonstrated broad understanding of various IT functions.
Familiarity with Active Directory and network configuration.
Proficiency with SQL Server database administration and troubleshooting.
Knowledge of PowerShell scripting and automation skills.
Experience with data integration and ETL processes.
Understanding of Office 365 and software installation and maintenance.
Ability to work independently and collaboratively in a team environment.
Please forward your resume with complete contact information. This role is located in Boston. Although this is a remote opportunity, there is a preference for the individual to be located in the Metro-Boston area and be available for on-site availability.
Our client is unable to sponsor Visa's for this role. No third parties please.
Information Technology Procurement Manager
Remote job
Swoon is hiring for our client for a fully remote position and this will be a 11-month contract opportunity with Benefits - Health, Dental & Vision (50% of premium is covered for contractor).
We are seeking an experienced IT Procurement Consultant to lead and support the sourcing, contracting, and vendor management of IT solutions and services. This role will partner closely with IT, Legal, Finance, and Compliance teams to develop procurement strategies aligned to business objectives, ensure regulatory compliance, and drive measurable cost savings across technology spend.
Key Responsibilities
Procurement Strategy & Planning
Develop and execute IT procurement strategies aligned with business objectives and the IT roadmap
Conduct market research and vendor analysis to identify optimal technology solutions and suppliers
Partner with IT stakeholders to identify procurement needs and create sourcing plans
Vendor & Contract Management
Build and maintain strong relationships with strategic IT vendors and internal stakeholders
Lead contract negotiations to achieve favorable commercial and legal terms
Manage vendor performance and ensure adherence to contractual obligations
Perform risk analysis on contract language and commercial terms
Procurement Operations
Manage end-to-end sourcing activities including RFIs, RFPs, evaluations, and contract awards
Develop, maintain, and digitally store procurement documentation and executed contracts
Track, document, and report cost savings and value realization
Partner with Finance and Accounting to ensure accurate and timely payment processing
Compliance & Stakeholder Engagement
Ensure procurement activities comply with applicable regulations and company policies (e.g., GDPR, HIPAA)
Collaborate with Legal and Compliance teams throughout the contracting lifecycle
Provide procurement expertise, guidance, and clear communication to IT leadership and project teams
If interested in more details, please apply!
Level 1 IT Support Specialist
Remote job
IS ON-SITE IN SOUTHAMPTON, NY
THIS IS NOT A REMOTE JOB
Important Note on Location & Housing
Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY.
Please do not apply if you are out of state or planning to relocate.
Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting.
Thank you for your understanding.
Summary: To support, maintain and expand current IT and infrastructure capabilities.
Duties and Responsibilities:
· Physical Installation and management of network, security, and phone systems
· Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices
· Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software.
· Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning.
· Perform ERP system data and user maintenance
· Responsible for procuring equipment and software as needed and within budget
· Produce reports as needed for management from multiple data sources.
Competencies:
· Proficient with Microsoft Office Suite with a strong emphasis in MS Excel
· Excellent interpersonal and customer service skills
· Firm understanding of existing network programs and capabilities
· Strong analytical and problem-solving skills
· Excellent troubleshooting ability
· Experienced working in a Windows Operating system environment
· Basic Programming and Web Design knowledge
Requirements
· Associate degree in Computer Science or equivalent experience
· At least (2) years of experience in network maintenance or user technical support preferred
· A+, Network+, and similar certifications preferred
· Perform upgrade and maintenance tasks during designated maintenance windows
· Must be able to lift up to 50 lbs.
· Must be able to communicate effectively with coworkers, managers and vendors.
· Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures.
· Must represent the company in a positive and professional manner.
· Must be able to work with minimum supervision.
IT Systems Engineer - Quant Trading Organization
Remote job
We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets.
As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments.
This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in.
Responsibilities
Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro
Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business
Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications
Implement and maintain endpoint protection solutions
Ensure compliance with enterprise security standards, device policies, and data protection frameworks
Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments
Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture
Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools
Requirements
Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro
Strong knowledge of Microsoft 365 administration, including collaboration and automation tools
Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management
Demonstrated experience implementing endpoint protection and security solutions
Broad technical background - experience in smaller environments with wide responsibility is ideal
Prior experience owning or building endpoint and M365 environments from scratch
Salary
Up to $150,000 base salary (flexible, depending on experience)
Discretionary annual bonus
Company perks
Location
Chicago (on-site)
Work from home opportunities
Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering
IT Security Administrator
Remote job
LAFCU's Security Administrator is responsible for the day-to-day operations relating to the support of the IT Security Department. This position is a crucial role and is focused on strengthening our security framework. Duties include, but are not limited to, implementing, enhancing, and maintaining protective measures for our computer systems, networks, and data. This role requires a proactive individual with a strong understanding of cybersecurity principles and best practices. This position is a full-time non-exempt hybrid remote position. It reports to the Information Security Officer remotely and/or at the employee's assigned location. The employee will be required to work remotely.
Essential Functions & Responsibilities:
Security Policy and Compliance:
• Develop, implement, and maintain security policies, procedures, and protocols.
• Ensure policies comply with legal and regulatory requirements.
• Regularly review and update policies to address emerging threats.
• Develop and maintain incident response plans and playbooks.
• Conduct tabletop exercises to test and improve response plans.
Network Security Management:
• Manage, configure, and maintain firewalls.
• Implement firewall rules and policies to protect network boundaries.
• Conduct regular firewall audits for performance and security.
• Monitor and analyze network traffic for security incidents and vulnerabilities.
• Utilize SIEM tools for real-time monitoring.
• Investigate and respond to suspicious activities and anomalies.
Endpoint and System Protection:
• Implement and manage Endpoint Detection and Response (EDR) solutions.
• Deploy EDR tools to monitor and secure endpoints.
• Analyze EDR data to detect and respond to endpoint threats.
• Monitor and support antivirus software and intrusion detection systems.
• Ensure antivirus definitions are up to date.
• Configure and manage IDS/IPS systems.
Threat Detection and Incident Response:
• Be an active participant and partner with the Managed Detection and Response (MDR) team.
• Collaborate on threat detection and response strategies
• Share insights and findings to enhance overall security posture.
• Respond to security breaches and incidents.
• Lead incident response efforts and coordinate with stakeholders.
• Conduct root cause analysis and implement corrective measures.
Vulnerability and Patch Management:
• Manage patch management processes.
• Ensure timely application of security patches and updates.
• Monitor patch deployment and resolve issues.
• Conduct regular security assessments and audits.
• Perform vulnerability assessments and penetration testing.
• Document findings and recommend remediation actions.
Qualification & Opportunities:
3-5 years as a Security Administrator or in a similar role. Strong knowledge of cybersecurity principles, protocols, and technologies. Experience with security tools and technologies such as firewalls, intrusion detection systems, and antivirus software. Familiarity with regulatory requirements and NCUA standards is a plus.
(1) A bachelor's degree in cybersecurity, computer science, information technology or a related field. Relevant certifications (e.g., CASP+, OSCP, SSCP, CEH, Firewall Certifications) are a plus.
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Excellent communication skills; detail oriented, quick learner, strong critical thinking skills; solutions driven and able to handle several tasks simultaneously, Strong technical background.
Salary:
The minimum and maximum base salary range for this position is $35.61 to $54.74 in California.
The target starting base hourly rate is between $35.61 to $40.42.
This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future.
The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise.
LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce.
Auto-ApplyIT Systems Administrator (Remote - US)
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Systems Administrator in United States.
As an IT Systems Administrator, you will play a critical role in designing, implementing, and maintaining enterprise IT infrastructure that supports both corporate operations and advanced robotics systems. You will serve as the technical escalation point for complex system issues, lead strategic infrastructure projects, and develop automation solutions to streamline operations. This role requires balancing hands-on technical expertise with strategic planning, ensuring that IT systems are secure, scalable, and reliable. You will collaborate across teams to support identity management, cybersecurity, cloud platforms, and high-availability architectures, enabling the organization to grow efficiently while maintaining operational resilience. Your contributions will directly impact the success of a cutting-edge robotics and technology environment.
Accountabilities
In this role, you will be responsible for:
Designing, implementing, and maintaining enterprise IT infrastructure including servers, networks, cloud platforms, and security systems.
Serving as an escalation point for complex technical issues, performing root cause analysis and advanced troubleshooting.
Implementing and maintaining identity management systems, SSO solutions, and directory services.
Leading major IT projects, including system migrations, infrastructure upgrades, and security enhancements.
Developing no-code automation solutions to reduce manual work and improve operational efficiency.
Designing disaster recovery and business continuity plans for critical IT systems.
Collaborating with security teams to implement advanced cybersecurity measures and compliance frameworks.
Monitoring system performance, capacity planning, and proactively resolving potential issues.
Mentoring junior IT staff and providing guidance on complex implementations.
Supporting specialized systems required for robotics operations and documenting architectural decisions and operational procedures.
Requirements
The ideal candidate will have:
5+ years of experience in IT Systems Administration, IT Infrastructure Engineering, or DevOps roles.
Expert-level knowledge of Windows, Linux, and mac OS systems.
Strong understanding of networking protocols, VPNs, firewalls, and network security.
Experience with enterprise identity management, SSO, and directory services.
Familiarity with Infrastructure as Code tools such as Terraform, Ansible, or CloudFormation.
Experience in startup or fast-growing technical environments.
Strong troubleshooting, problem-solving, and project management skills.
Preferred qualifications include certifications such as CISSP, MCSE, Okta Certified, or Apple ACMT.
Experience with containerization (Docker, Kubernetes), scripting (PowerShell, Python, Bash), high-availability architectures, and backup/disaster recovery solutions.
Knowledge of compliance frameworks like SOC2, ISO 27001, GDPR, CCPA, and NIST 63-B.
Interest or experience in robotics, IoT, or edge computing environments.
Benefits
This role offers a competitive and comprehensive benefits package, including:
Remote-first work with flexible arrangements.
Competitive base salary of $105,000 - $118,000 with equity options.
Medical, dental, and vision insurance.
Paid time off (PTO) and company holidays.
Retirement plans with company matching contributions.
Professional development and training opportunities.
Work-from-home reimbursements and technology support.
Employee assistance programs and wellness initiatives.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job's core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Auto-ApplyIT Support Administrator
Remote job
About the role
At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
3-5 years of hands-on IT support experience in a corporate environment
Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
Deep understanding of SSO, 2FA, passkeys, and password management systems
Strong knowledge of security principles and best practices with proven ability to implement them
Excellent follow-through and organizational skills-you never let tasks fall through the cracks
Experience we'd be particularly excited about
Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
Quick learners who can master new technologies with minimal guidance
Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect:
25 minute phone screen to talk through your background and interest in Thatch
30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
30 minute Zoom meeting to meet 3 members of the team
30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
Estimated Compensation Range$90,000-$115,000 USD About Thatch
We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.
Auto-ApplyIT Administrator
Remote job
The DigiTrust Group is revolutionizing cyber security and we're looking for an experienced IT Administrator to join our growing technical team. We're hackers at heart and we're on a mission to defend global organizations against information security threats.
As an IT Administrator, you'll work with our internal team of elite operators and cyber security professionals and leverage your IT expertise to build and maintain a world class internal IT infrastructure. You'll adapt solutions and resolve tough tech challenges without compromising internal security.
What you'll do
Oversee and maintain all aspects of our company's computer infrastructure, which includes maintaining internal networks, servers and systems
Provide remote technical support to our internal team for various issues, including advanced troubleshooting for complex problems with network architecture, workstations, and more
Creatively prevent and block threat actors that are attempting to bypass our security controls
Develop new strategies and IT procedures to increase efficiency and enhance workflow in our day-to-day operation
What we're looking for
Experience with Firewall/Networking Management, System Imaging, Post-Imaging Software Deployment and Software Management
Experience with Centralized Systems Configuration, User and Device Policy Best Practices, Cloud Computing and Endpoint Security Platform Management
An outstanding technical aptitude - you can quickly learn and apply knowledge on unfamiliar systems
Proven success maintaining IT structural integrity
Eligible to work in the US without sponsorship
You'll love this job if
You have a friendly, “can-do” attitude with exceptional written and verbal communication skills
You love problem solving and enjoy working through IT requests efficiently
You're unquestionably reliable and a team player
Benefits and Perks
Friendly, fun and mission-driven environment
Remote work!
Competitive benefits and flexible time off policy
The DigiTrust Group is a leading global provider of information security services. Our employees are empowered to learn and grow as we advance our mission of defending global organizations against information security threats. Join us today!
Auto-ApplyIT Administrator
Remote job
Job Description
Scout Space is building a new way to see and operate in space: with a new paradigm of data empowering every satellite to make space safer. We are a rapidly-growing team; we are deploying real solutions to orbit over the next 2 years; and our work will transform the face of spaceflight. We are looking for people that bring excitement and energy to our organization, are curious and eager to learn, and want to help drive our programs forward.
Scout Space is seeking a skilled IT Manager to establish and manage our internal IT infrastructure as we transition from managed services to in-house IT support. This role will be instrumental in maintaining our IT infrastructure and keeping it compliant with current Federal Government regulations. The IT Administrator will also play a key role in expanding our IT efforts as Scout grows as a company. Local candidates are preferred.
Responsibilities:
Establish and manage internal IT operations, creating documentation and procedures for all IT processes
Provide first-line IT support for employees, triaging hardware, software, and network issues
Implement and maintain IT security controls in alignment with NIST and CMMC standards
Administer and maintain company hardware, networks, and cloud infrastructure
Provide occasional cyber security trainings to team members
Manage user accounts, permissions, and access controls across company systems
Support the management of relationships with technology vendors and service providers
Participate in CMMC preparation and certification activities
Required Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field OR in lieu of a degree 4+ additional years of experience.
3+ years of experience in IT administration and support
Experience with CMMC and other similar compliance frameworks (NIST 800-171, ISO27001)
Strong knowledge of network infrastructure and security principles
Proficiency in managing AWS cloud services
Experience with Microsoft Azure/GCC High environment
Understanding of IT security frameworks and compliance requirements
Exceptional troubleshooting and problem solving skills
Must be eligible to hold a security clearance
Preferred Qualifications:
Certified CMMC Professional certification
Familiarity with government contracting IT requirements
Experience building in-house IT support
ITIL certification or knowledge of ITIL frameworks
Benefits:
Open Time Off
Paid Parental Leave
Medical, Dental, Vision Insurance
401k Matching
Health Savings Account, Flexible Spending Accounts, Dependent Care FSA
Wellness Stipend
Work From Home Stipend
Life Insurance
Long-term Disability plans
Commuter Benefit
Education Reimbursement
Don't fulfill all the qualifications listed above? If you still feel like you might be a good fit, please feel free to APPLY ANYWAY. We believe in a well-rounded team, and this sometimes means that someone with out-of-context knowledge can contribute just as well as someone with very explicit alignment with our capabilities needs stated.
Our positions are based in the Reston, Virginia area. This is an in-person opportunity.
Scout Space Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, a protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State.
We're Proud to Prioritize Mental Health. Scout Space has been recognized with the Bell Seal for Workplace Mental Health by Mental Health America. This certification reflects our ongoing commitment to creating a supportive environment where mental well-being is valued, protected, and openly talked about. We know that when people feel seen and supported, great work happens, and that is the kind of culture we are building here at Scout Space.
Compensation is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $120,000 - $200,000
IT System Administrator
Remote job
About the Role
The IT Support Analyst operates both independently and as part of a team to carry out IT Department initiatives. The main function of this position is to deliver Tier 1 through Tier 3 end-user support, both onsite and remotely. The analyst will also take on additional duties relating to various IT strategies that align with the objectives of our dynamic and rapidly expanding international organization.
Reports to
IT Manager
Pay Classification
Full-Time, Exempt
Responsibilities
Perform duties onsite in Tampa, FL
Deliver outstanding support to end users across a range of technical issues
Identify, investigate, resolve, and document technical problems efficiently
Respond promptly to support tickets, telephone calls, emails, and direct requests from personnel
Document, track, and monitor reported issues to facilitate timely resolution
Simulate or recreate user problems to determine appropriate solutions
Escalate support matters to relevant leadership when necessary
Contribute to the development and maintenance of Service Desk process and technical documentation
Track recurring issues and escalate them to management as required
Conduct onboarding and offboarding for employees and contractors in accordance with A-LIGN standards
Facilitate weekly new hire IT training sessions both remotely and onsite
Coordinate packing and shipment of laptops and other IT equipment for remote staff
Configure, set up, wipe, and repurpose computer equipment
Maintain Microsoft Teams Rooms functionality
Manage and update hardware and software inventory accurately
Assist with and oversee office moves and maintenance within United States offices
Complete additional tasks as directed by the IT Manager
Collaborate effectively with other IT team members to deliver exceptional service
Participate in special projects assigned by management
Minimum Qualifications
EDUCATION
An Associate degree and relevant certifications or bachelor's degree / relevant work experience
EXPERIENCE
3+ years of professional experience in an IT Help Desk or Service Desk role
Proven experience in an inbound Help Desk/call center environment
Experience working with a ticketing system, Zendesk preferred
Basic technical support knowledge - specifically around desktops, laptops, Windows, MS Office, printers, etc.
Experience supporting a Microsoft 365 environment
Proven experience with M365 MEM/Intune Administration
Possess a strong understanding of Windows, Office, Exchange Online, SharePoint Online, PowerShell, and Teams
Experience with Jamf and Mac experience is a plus
Experience with Microsoft Teams Rooms is a plus
Experience with creating and maintaining system images
Excellent troubleshooting skills
SKILLS
Ability to adapt to changing standards and expectations
Ability to work in a fast-paced environment
Ability to work individually as well as part of a team
Ability to meet tight deadlines
Ability to communicate with all levels of employees
A high degree of motivation
Benefits
Healthcare, Dental, and Vision Benefits
Employer Paid Life Insurance and Disability Insurance
EAP - Employee Assistance Program
Pet Insurance
401(k) Plan with Employer Matching
Competitive Bonus Structure
Home Office Reimbursement
Certification Reimbursement
Personalized Career Coaching
Generous Paid Time Off
Paid Office Closure December 25-January 1
Vacation Bonus
Summer Hours
About A-LIGN
A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com
Come Work for A-LIGN!
Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.
A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!
Auto-ApplyDiscovery IT System Administrator (Top Secret Clearance Required)
Remote job
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
Auto-ApplySenior Information Systems Manager
Remote job
T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance.
Responsibilities:
Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations.
Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness.
Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements.
Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions.
Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence.
Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats.
Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies.
Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs.
Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation..
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or a related field
7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects
US Citizenship required
Must be able to pass an IRS public trust investigation
Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges
Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation
Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations
Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals
Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership
Desired Skills:
Current IRS clearance desired
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplyIT Systems Administrator
Remote job
Employment Type: Direct Hire
Pay: $75k
We are seeking an experienced IT Systems Administrator to be the backbone of a corporate IT infrastructure and platforms. The IT Systems Administrator will manage on-prem and cloud-based Windows systems, AWS/Linux servers, office network, wireless, VOIP and all IT assets for multiple locations. The ideal candidate will bring in-depth knowledge of Windows, Microsoft 365/Exchange Online, Entra ID administration, AWS, and a proven track record in IT support and IT security. This is a hands-on role ensuring reliable smooth operations, drive IT process automation, comply with SLA commitments in resolving critical issues and maintain robust security systems.
Key Responsibilities
Provide IT helpdesk support to employees (remote and on-site) in line with established SLAs.
Partner with HR to onboard new hires and manage terminations.
Administer Windows and Linux servers, plus in-office systems (e.g., conference room setups).
Manage domain controllers, Active Directory, Group Policy, and replication services.
Administer Microsoft 365 and Entra ID (including Entra ID Connect and Cloud Sync).
Maintain and troubleshoot DNS, routers, WAPs, VoIP, VPN, LAN, and WAN networks.
Lead IT security efforts, including administering tools such as CrowdStrike and Proofpoint, and participate in audits.
Provide basic administration of additional SaaS and on-premises applications (e.g., Salesforce, Oracle NetSuite).
Participate in on-call rotations; lead triage and troubleshooting during urgent incidents.
Manage IT licensing, renewals, and documentation of IT support processes.
Qualifications
5-7 years of hands-on experience in IT support engineering or systems administration.
Strong knowledge of both on-premises and cloud environments.
Proficiency with Windows/Linux servers, Active Directory, and Microsoft 365/Exchange.
Experience with ticketing and collaboration tools (e.g., JIRA, Confluence, SharePoint, MS Teams).
Experience with IT security tools (CrowdStrike, Proofpoint) and security audits.
Strong scripting skills (PowerShell, Bash).
Solid understanding of networking concepts (Firewalls, Routers, TCP/IP, DNS, FTP, SSH, HTTP/HTTPS).
Excellent troubleshooting skills across applications, operating systems, networks, and systems.
Strong crisis management and problem-solving abilities.
Excellent written and verbal communication skills.
Preferred certifications: AWS, MCSA, MCSE, CCNA, CCNP+.
IT Systems Administrator
Remote job
DirectHire
IT Systems Administrator
Employment Type: Direct Hire
Pay: $75k
We are seeking an experienced IT Systems Administrator to be the backbone of a corporate IT infrastructure and platforms. The IT Systems Administrator will manage on-prem and cloud-based Windows systems, AWS/Linux servers, office network, wireless, VOIP and all IT assets for multiple locations. The ideal candidate will bring in-depth knowledge of Windows, Microsoft 365/Exchange Online, Entra ID administration, AWS, and a proven track record in IT support and IT security. This is a hands-on role ensuring reliable smooth operations, drive IT process automation, comply with SLA commitments in resolving critical issues and maintain robust security systems.
Key Responsibilities
Provide IT helpdesk support to employees (remote and on-site) in line with established SLAs.
Partner with HR to onboard new hires and manage terminations.
Administer Windows and Linux servers, plus in-office systems (e.g., conference room setups).
Manage domain controllers, Active Directory, Group Policy, and replication services.
Administer Microsoft 365 and Entra ID (including Entra ID Connect and Cloud Sync).
Maintain and troubleshoot DNS, routers, WAPs, VoIP, VPN, LAN, and WAN networks.
Lead IT security efforts, including administering tools such as CrowdStrike and Proofpoint, and participate in audits.
Provide basic administration of additional SaaS and on-premises applications (e.g., Salesforce, Oracle NetSuite).
Participate in on-call rotations; lead triage and troubleshooting during urgent incidents.
Manage IT licensing, renewals, and documentation of IT support processes.
Qualifications
5-7 years of hands-on experience in IT support engineering or systems administration.
Strong knowledge of both on-premises and cloud environments.
Proficiency with Windows/Linux servers, Active Directory, and Microsoft 365/Exchange.
Experience with ticketing and collaboration tools (e.g., JIRA, Confluence, SharePoint, MS Teams).
Experience with IT security tools (CrowdStrike, Proofpoint) and security audits.
Strong scripting skills (PowerShell, Bash).
Solid understanding of networking concepts (Firewalls, Routers, TCP/IP, DNS, FTP, SSH, HTTP/HTTPS).
Excellent troubleshooting skills across applications, operating systems, networks, and systems.
Strong crisis management and problem-solving abilities.
Excellent written and verbal communication skills.
Preferred certifications: AWS, MCSA, MCSE, CCNA, CCNP+.
Qualifications
IT Systems Administrator
IT Administrator
Remote job
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
The IT Administrator is responsible for supporting all daily network operational activities, identifying errors and threats and conducting a root cause analysis to find appropriate resolutions and mitigate further errors and threats, and develop, implement, and monitor compliance/security requirements while meeting the needs of the employees among three affiliate companies comprised of five locations in Baton Rouge, Prairieville, and New Roads. This position is service-oriented and works to continuously improve operational functions for all employees. Essential Functions
Maintains and administers computing elements, including computer hardware and software and all configurations
Recommends changes to improve systems and network configurations and determines hardware or software requirements related to such changes
Researches and recommends software and hardware products
Places orders for software and hardware products and IT, telecommunications, and copy/scanner services
Supports web access and maintains a secure systems environment
Maintains the server infrastructure
Defines procedures for monitoring and evaluates, diagnoses, and establishes work plans to resolve system issues in collaboration with third-party monitoring/back-up firm
Performs troubleshooting for hardware, software, server, and network problems
Actively and consistently supports all efforts to simplify and enhance the internal and external customer experience
Tracks equipment assets assigned to employees
Works on multiple projects simultaneously
Manages and works with IT, telecommunications, and copy/scanner vendors and negotiates and manages the contracts
Collaborates with third-party IT service providers to resolve issues and ensure prompt resolution of tickets
Performs other duties as assigned
Competencies
Knowledge of system administration tasks
Ability to make independent judgments and communicate reasoning
Effective written and verbal communication skills
Customer-service oriented
Strong analytical, problem-solving, and decision-making skills
Ability to meet deadlines, multitask, and prioritize in an environment with shifting timeframes
Ability to work independently but function within a team-oriented professional structure
Supervisory Responsibility
None. Work Environment
This position works among five office locations and can work remotely when appropriate. Work may be required to be done outside of regular office hours during nights and weekends. Physical Demands
This is largely a sedentary role, requiring use of typical office equipment such as a computer, printer, scanner/copier, and phone. This role is required to travel to all five locations as needed and lift up to 25 pounds. Required Education and Experience
Associate's degree in Computer Science, Information Technology, or other related field, certification(s), and/or equivalent number of years of relevant experience At least 3 years of experience in an IT role with demonstrated responsibility Experience with developing and/or maintaining an IT compliance program Additional Eligibility Qualifications IT certification(s) strongly preferred
Expertise with Office365 and Microsoft Teams preferred
Bachelor's degree in Computer Science, Information Technology, or other related field preferred Compensation: $65,000.00 - $75,000.00 per year
EXPERIENCEYOU CAN COUNT ON While you are working your hardest on opportunities that will define your career, Commerce Title makes sure your environment provides for you. On day one, you're welcomed into our family with a welcome bag that brands you as one of our own. Day-to-day, you'll enjoy good coffee, pets at work, endless snacks and unconditional happiness. If you follow us on Instagram/Facebook, you know that we feed people, a lot…to celebrate unofficial holidays or just for hustling hard.
OUR TEAM ISOUR MOST IMPORTANT ASSET Team members are offered a range of opportunities to improve themselves outside of the day-to-day work here: Wellness allowance for services ranging from yoga classes to spa services, Lunch and Learns, Professional Development and Life coaching classes. We're a bunch of people filled with an insatiable need to grow, to conquer, to constantly prove we're the best in the business.
OF COURSE WE COVER THE BASICS…
3 weeks PTO | Paid Parental Leave | Paid Holidays | Paid Life & AD&D Policy | Medical Care | Dental, Vision, Life, Disability, Cancer Insurance | Retirement-401k | Profit Sharing | Wellness Allowance | Continued Professional Training and Self-improvement classes | Employee Appreciation Events | Discounted Closing Costs for home purchasing | Work From Home Program | Bring your pet to work
Auto-ApplyInformation Delivery & Visualization Engineer
Remote job
Job Description for QlikView Developer:
Proficiency in QlikView scripting and development
Strong understanding of data modeling and ETL processes.
Experience with SQL and database architectures.
Familiarity with various data sources, including relational databases and flat files.
Excellent communication, analytical, and problem-solving skills.
Experience in agile development methodologies.
Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
Auto-Apply