Post job

Information technology operations leader work from home jobs

- 327 jobs
  • IT Professional - Financial Education & Wealth Strategy Consultant (Remote)

    Build Your Legacy Now

    Remote job

    At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote
    $52k-81k yearly est. 1d ago
  • Manager, Revenue Cycle Apps Service Reliability - IT Services - Full Time REMOTE

    Solutionhealth

    Remote job

    Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
    $102k-138k yearly est. Auto-Apply 5d ago
  • IT Service Manager (IN-Remote)

    Snapscale

    Remote job

    About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.
    $98k-131k yearly est. 38d ago
  • IT Manager, Finance & Operations (Remote-Within NC)

    Vontier Corporation

    Remote job

    Looking for an opportunity to tap into cross-functional teams and capabilities? As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations. This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter) What you will do: * Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget * Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio * Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support * Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed * Responsible for any security compliance activity pertaining to in-scope applications * Responsible for user and system administration of the applications * Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes * Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency. Who You Are: * Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem. * Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance * Results-oriented with experience in application maintenance and support * Enjoy coaching and building up others to accelerate their career journey * Excited to learn and adopt new technologies that can deliver value * Comfortable working in a fast-paced culture with strong prioritization and communication skills * Focused on customer service and able to balance standardization with unique customer needs * An out of the box thinker who is courageous and not afraid to challenge status quo * A strong believer in the importance of continuous process improvement The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. This role is eligible for Bonus potential. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. WHO IS GILBARCO VEEDER-ROOT Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. #LI-KS1 #LI-Hybrid WHO IS VONTIER Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at **************** At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let's enable the way the world moves! "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $135k-170k yearly 6d ago
  • IT Services Manager

    Alu Like 2.9company rating

    Remote job

    ABOUT ALU At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century. African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses. We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities. HOW WE WORK The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding. ABOUT THE ROLE The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance. This is both a strategic and hands-on role requiring deep operational maturity and security discipline. ROLE RESPONSIBILITIES 1. IT Service Management, Platform Uptime & Operational Security Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services). Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows. Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts. Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc). 2. IT Support Team Leadership & Secure Operations Lead and coach the IT Support team to deliver secure, responsive support. Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines. Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices. Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes. 3. Vendor & Contract Governance with Security Controls Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms) Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations Support contract evaluations, renewals, and procurement processes 4. Cybersecurity, Threat Prevention & Compliance Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA) Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles). Conduct regular access reviews, audit trails, configuration audits, and logging reviews. Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the Cybersecurity Audit & Remediation Plan (2025). Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints. Own security awareness training and phishing simulations to reduce user risk. Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis. Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness. 5. System Lifecycle Support & Documentation Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs. Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning. Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies. Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews Maintain documentation and workflows related to user identity management, system roles and access policies 6. Service Governance & Continuous Improvement Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews Track and report service quality and security posture metrics to leadership. Establish and improve internal ITSM practices, aligning with frameworks such as ITIL Participate in technology governance forums and audit response processes to ensure service accountability\ Contribute to risk registers, audit responses and compliance certification efforts. Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards. QUALIFICATIONS Bachelors degree in Information Technology, Computer Science or a related field ITIL certification or equivalent experience in IT Service Management required Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar) Cloud platform security knowledge (Google Admin, AWS, GCP, Azure) Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2) EXPERIENCE AND SKILLS 8+ years in IT operations or service management, with 5+ years in leadership Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems) Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance Experience leading IT audits, compliance reviews and security hardening initiatives Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches
    $89k-124k yearly est. Auto-Apply 11d ago
  • IT Systems Engineering Manager

    Waseyabek Development Company LLC

    Remote job

    Safari Circuits, GR LLC., a leading electronics manufacturing services provider in Grand Rapids, Michigan, is seeking a proactive and technically skilled IT Systems Engineering Manager to oversee local IT operations while serving as the Cybersecurity Domain Lead. This role combines hands-on infrastructure management with strategic leadership in cybersecurity compliance and risk mitigation. The ideal candidate will ensure the reliability, security, and efficiency of site-level IT systems while driving initiatives aligned with national cybersecurity standards such as NIST 800-171 and CMMC Level 2. This is an on-site position with flexibility to work remotely as projects permit. Key Responsibilities: Manage all IT operations at the site level, including infrastructure, network administration, and end-user support. Lead cybersecurity initiatives, including vulnerability assessments, incident response planning, and compliance documentation. Oversee the implementation and integration of ERP systems with internal databases and analytics platforms. Maintain and enhance SharePoint-based Quality Management Systems (QMS) with automated workflows and access controls. Drive the company's CMMC Level 2 compliance program, including development of the System Security Plan (SSP), POA&Ms, and technical evidence. Coordinate with corporate IT and cross-functional teams to ensure alignment of cybersecurity policies and IT standards. Support cloud migration efforts, including Microsoft 365 services such as Exchange Online, Teams, OneDrive, and SharePoint. Monitor and report on IT performance metrics, security posture, and system uptime. Mentor junior IT staff and promote a culture of security awareness across the organization. Manage all IT operations at the site level, including infrastructure, network administration, and end-user support. Qualifications: Bachelor's degree (or higher) in Engineering, Information Technology, Cybersecurity, Computer Science, or related field. 5+ years of experience managing IT operations in a manufacturing or industrial environment. Strong understanding of cybersecurity frameworks (NIST 800-171, CMMC) and risk management practices. Experience with ERP systems and MES integration. Proficiency in Microsoft 365, SharePoint, SQL, and Power BI. Preferred: Experience leading cybersecurity audits and compliance programs. Familiarity with ISA-95 standards and industrial automation systems. Background in teaching or training technical subjects is a plus. Experience leading cybersecurity audits and compliance programs. Benefits 401(k) matching Health insurance Life insurance Paid time off Tuition reimbursement Promotion opportunities Climate-controlled facility EEO Statement Safari Circuits, LLC. is an Equal Opportunity Employer. Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category.
    $101k-139k yearly est. Auto-Apply 19d ago
  • Manager, IT Systems Support

    Sandbox VR 3.9company rating

    Remote job

    Who We Are We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget! Since launching in 2017, we've become the location-based VR industry leader. As we continue to expand globally, there's never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment. Sandbox VR is looking for a collaborative Manager, IT Systems Support to play a key role in ensuring the reliability, performance, and growth of our global retail technology systems. You'll collaborate closely with vendors, internal teams, and store operations to deliver stable, efficient IT solutions that power our customer experience around the world.What You Will Be Doing: Provide technical solutions and troubleshooting across Windows environments, networking, and hardware for the System & IT team. Communicate directly with hardware and software vendors to identify and implement effective fixes and system improvements. Ensure seamless system performance across all global retail stores, including occasional on-call support to resolve urgent technical issues and document permanent solutions. Plan and execute system tests and updates, including Windows patches, firmware or BIOS upgrades, and other configuration changes. Roll out and oversee system updates for Hong Kong and international retail locations. Lead and manage the Global IT Tier 1 and Tier 2 support teams, ensuring timely and effective issue resolution. Develop and maintain IT support processes and policies to deliver consistent, high-quality service. Monitor IT system performance and proactively identify areas for improvement. Collaborate across departments to align IT support with organizational goals and operational needs. Oversee the IT ticketing system, ensuring adherence to SLAs and efficient issue tracking. Train IT staff and end-users to maximize technology effectiveness and adoption. Conduct regular performance evaluations and guide professional development for IT support staff. Manage departmental budgets, forecasts, and cost controls. Lead and support hardware and software deployment projects, including new store installations (with potential global travel). Stay current with technology trends to recommend system upgrades and efficiency improvements. Build and maintain strong relationships with vendors and negotiate contracts for hardware, software, and support services. Create and maintain clear documentation for IT systems, support processes, and user guides to promote knowledge sharing. What We're Looking For: 5+ years of experience in IT systems support or management, including oversight of teams with 5 or more direct reports. Proven ability to work cross-functionally with global teams, partners, and departments across multiple time zones. Broad technical expertise across network infrastructure, workstations, laptops, Windows environments, Sandbox VR's proprietary platforms, and third-party applications. Strong analytical and troubleshooting skills with a detail-oriented approach to diagnosing system issues, interpreting logs and dashboards, and identifying root causes. Hands-on experience managing server rooms, servers, structured cabling, and communication networks. Demonstrated experience with system performance tuning and capacity planning. Proficiency in remote deployment, configuration, and support of operating systems across desktops, tablets, and mobile devices. Solid understanding of information security principles and best practices across systems and user devices. Familiarity with MDM (Mobile Device Management) solutions. Bachelor's degree in Information Systems or a related field, or equivalent practical experience/certifications. Technical proficiency with Windows 10 and 11 (hardware and OS), mac OS (hardware and OS), and iOS/tablet hardware. What We're Offering: 4% 401k match Significant equity grants in a rapidly growing organization Robust medical benefits Full remote work from any of our currently approved US states Generous internet & phone stipend Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $82k-115k yearly est. Auto-Apply 54d ago
  • IT Support Manager

    Sangoma

    Remote job

    Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee the IT support operations, ensuring our clients receive timely and efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zone. Your Role: Manage, mentor, and develop a team of IT support technicians. Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service. Develop and implement IT support policies, procedures, and best practices. Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement. Analyze and report on support metrics to identify areas for improvement. Serve as a point of escalation for advanced technical support issues. Maintain a comprehensive knowledge base of support procedures and technical solutions. Ensure team adherence to service level agreements (SLAs) and quality standards. Develop training programs for staff to enhance technical skills and customer service capabilities. Stay current with industry trends and emerging technologies to continuously enhance support services. Participate in IT projects and initiatives to improve overall business operations. Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base. Requirements Your Background: Bachelor's degree in Information Technology, Computer Science, or a related field. 7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role. Strong understanding of IT service management (ITSM) frameworks. Proven leadership and team management skills. Excellent problem-solving and analytical abilities. Exceptional verbal and written communication skills. Ability to work in a fast-paced environment and manage competing priorities. Strong customer service orientation and a commitment to excellence. Familiarity with ticketing systems, remote support tools, and network troubleshooting. Preferred: ITIL certification or other relevant IT service management certifications. Experience working in the telecommunications or software industry. Knowledge of VoIP technologies and Unified Communication systems. Proficient in using performance metrics and KPIs to drive team effectiveness. Benefits What We Offer: Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period Flexible PTO plan & Company Holidays Employee Stock Option Purchase Plan 401K with matching Entrepreneurial work environment partnered with high-growth career opportunities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. You must be authorized to work in the United States full-time for any employer. No agencies, please.
    $75k-112k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator (Remote - US)

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Systems Administrator in United States. As an IT Systems Administrator, you will play a critical role in designing, implementing, and maintaining enterprise IT infrastructure that supports both corporate operations and advanced robotics systems. You will serve as the technical escalation point for complex system issues, lead strategic infrastructure projects, and develop automation solutions to streamline operations. This role requires balancing hands-on technical expertise with strategic planning, ensuring that IT systems are secure, scalable, and reliable. You will collaborate across teams to support identity management, cybersecurity, cloud platforms, and high-availability architectures, enabling the organization to grow efficiently while maintaining operational resilience. Your contributions will directly impact the success of a cutting-edge robotics and technology environment. Accountabilities In this role, you will be responsible for: Designing, implementing, and maintaining enterprise IT infrastructure including servers, networks, cloud platforms, and security systems. Serving as an escalation point for complex technical issues, performing root cause analysis and advanced troubleshooting. Implementing and maintaining identity management systems, SSO solutions, and directory services. Leading major IT projects, including system migrations, infrastructure upgrades, and security enhancements. Developing no-code automation solutions to reduce manual work and improve operational efficiency. Designing disaster recovery and business continuity plans for critical IT systems. Collaborating with security teams to implement advanced cybersecurity measures and compliance frameworks. Monitoring system performance, capacity planning, and proactively resolving potential issues. Mentoring junior IT staff and providing guidance on complex implementations. Supporting specialized systems required for robotics operations and documenting architectural decisions and operational procedures. Requirements The ideal candidate will have: 5+ years of experience in IT Systems Administration, IT Infrastructure Engineering, or DevOps roles. Expert-level knowledge of Windows, Linux, and mac OS systems. Strong understanding of networking protocols, VPNs, firewalls, and network security. Experience with enterprise identity management, SSO, and directory services. Familiarity with Infrastructure as Code tools such as Terraform, Ansible, or CloudFormation. Experience in startup or fast-growing technical environments. Strong troubleshooting, problem-solving, and project management skills. Preferred qualifications include certifications such as CISSP, MCSE, Okta Certified, or Apple ACMT. Experience with containerization (Docker, Kubernetes), scripting (PowerShell, Python, Bash), high-availability architectures, and backup/disaster recovery solutions. Knowledge of compliance frameworks like SOC2, ISO 27001, GDPR, CCPA, and NIST 63-B. Interest or experience in robotics, IoT, or edge computing environments. Benefits This role offers a competitive and comprehensive benefits package, including: Remote-first work with flexible arrangements. Competitive base salary of $105,000 - $118,000 with equity options. Medical, dental, and vision insurance. Paid time off (PTO) and company holidays. Retirement plans with company matching contributions. Professional development and training opportunities. Work-from-home reimbursements and technology support. Employee assistance programs and wellness initiatives. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $105k-118k yearly Auto-Apply 60d+ ago
  • IT Support Administrator

    Thatch

    Remote job

    About the role At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you. What you'll do Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture Background we're looking for 3-5 years of hands-on IT support experience in a corporate environment Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials Deep understanding of SSO, 2FA, passkeys, and password management systems Strong knowledge of security principles and best practices with proven ability to implement them Excellent follow-through and organizational skills-you never let tasks fall through the cracks Experience we'd be particularly excited about Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish Quick learners who can master new technologies with minimal guidance Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities People who thrive in fast-paced environments and can adapt quickly to changing priorities What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect: 25 minute phone screen to talk through your background and interest in Thatch 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role 30 minute Zoom meeting to meet 3 members of the team 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles Estimated Compensation Range$90,000-$115,000 USD About Thatch We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.
    $90k-115k yearly Auto-Apply 5d ago
  • IT Administrator

    Commerce Title 4.1company rating

    Remote job

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Vision insurance The IT Administrator is responsible for supporting all daily network operational activities, identifying errors and threats and conducting a root cause analysis to find appropriate resolutions and mitigate further errors and threats, and develop, implement, and monitor compliance/security requirements while meeting the needs of the employees among three affiliate companies comprised of five locations in Baton Rouge, Prairieville, and New Roads. This position is service-oriented and works to continuously improve operational functions for all employees. Essential Functions Maintains and administers computing elements, including computer hardware and software and all configurations Recommends changes to improve systems and network configurations and determines hardware or software requirements related to such changes Researches and recommends software and hardware products Places orders for software and hardware products and IT, telecommunications, and copy/scanner services Supports web access and maintains a secure systems environment Maintains the server infrastructure Defines procedures for monitoring and evaluates, diagnoses, and establishes work plans to resolve system issues in collaboration with third-party monitoring/back-up firm Performs troubleshooting for hardware, software, server, and network problems Actively and consistently supports all efforts to simplify and enhance the internal and external customer experience Tracks equipment assets assigned to employees Works on multiple projects simultaneously Manages and works with IT, telecommunications, and copy/scanner vendors and negotiates and manages the contracts Collaborates with third-party IT service providers to resolve issues and ensure prompt resolution of tickets Performs other duties as assigned Competencies Knowledge of system administration tasks Ability to make independent judgments and communicate reasoning Effective written and verbal communication skills Customer-service oriented Strong analytical, problem-solving, and decision-making skills Ability to meet deadlines, multitask, and prioritize in an environment with shifting timeframes Ability to work independently but function within a team-oriented professional structure Supervisory Responsibility None. Work Environment This position works among five office locations and can work remotely when appropriate. Work may be required to be done outside of regular office hours during nights and weekends. Physical Demands This is largely a sedentary role, requiring use of typical office equipment such as a computer, printer, scanner/copier, and phone. This role is required to travel to all five locations as needed and lift up to 25 pounds. Required Education and Experience Associate's degree in Computer Science, Information Technology, or other related field, certification(s), and/or equivalent number of years of relevant experience At least 3 years of experience in an IT role with demonstrated responsibility Experience with developing and/or maintaining an IT compliance program Additional Eligibility Qualifications IT certification(s) strongly preferred Expertise with Office365 and Microsoft Teams preferred Bachelor's degree in Computer Science, Information Technology, or other related field preferred Compensation: $65,000.00 - $75,000.00 per year EXPERIENCEYOU CAN COUNT ON While you are working your hardest on opportunities that will define your career, Commerce Title makes sure your environment provides for you. On day one, you're welcomed into our family with a welcome bag that brands you as one of our own. Day-to-day, you'll enjoy good coffee, pets at work, endless snacks and unconditional happiness. If you follow us on Instagram/Facebook, you know that we feed people, a lot…to celebrate unofficial holidays or just for hustling hard. OUR TEAM ISOUR MOST IMPORTANT ASSET Team members are offered a range of opportunities to improve themselves outside of the day-to-day work here: Wellness allowance for services ranging from yoga classes to spa services, Lunch and Learns, Professional Development and Life coaching classes. We're a bunch of people filled with an insatiable need to grow, to conquer, to constantly prove we're the best in the business. OF COURSE WE COVER THE BASICS… 3 weeks PTO | Paid Parental Leave | Paid Holidays | Paid Life & AD&D Policy | Medical Care | Dental, Vision, Life, Disability, Cancer Insurance | Retirement-401k | Profit Sharing | Wellness Allowance | Continued Professional Training and Self-improvement classes | Employee Appreciation Events | Discounted Closing Costs for home purchasing | Work From Home Program | Bring your pet to work
    $65k-75k yearly Auto-Apply 60d+ ago
  • IT Administrator

    The Digitrust Group

    Remote job

    The DigiTrust Group is revolutionizing cyber security and we're looking for an experienced IT Administrator to join our growing technical team. We're hackers at heart and we're on a mission to defend global organizations against information security threats. As an IT Administrator, you'll work with our internal team of elite operators and cyber security professionals and leverage your IT expertise to build and maintain a world class internal IT infrastructure. You'll adapt solutions and resolve tough tech challenges without compromising internal security. What you'll do Oversee and maintain all aspects of our company's computer infrastructure, which includes maintaining internal networks, servers and systems Provide remote technical support to our internal team for various issues, including advanced troubleshooting for complex problems with network architecture, workstations, and more Creatively prevent and block threat actors that are attempting to bypass our security controls Develop new strategies and IT procedures to increase efficiency and enhance workflow in our day-to-day operation What we're looking for Experience with Firewall/Networking Management, System Imaging, Post-Imaging Software Deployment and Software Management Experience with Centralized Systems Configuration, User and Device Policy Best Practices, Cloud Computing and Endpoint Security Platform Management An outstanding technical aptitude - you can quickly learn and apply knowledge on unfamiliar systems Proven success maintaining IT structural integrity Eligible to work in the US without sponsorship You'll love this job if You have a friendly, “can-do” attitude with exceptional written and verbal communication skills You love problem solving and enjoy working through IT requests efficiently You're unquestionably reliable and a team player Benefits and Perks Friendly, fun and mission-driven environment Remote work! Competitive benefits and flexible time off policy The DigiTrust Group is a leading global provider of information security services. Our employees are empowered to learn and grow as we advance our mission of defending global organizations against information security threats. Join us today!
    $69k-107k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    Pacific Staffing

    Remote job

    Employment Type: Direct Hire Pay: $75k We are seeking an experienced IT Systems Administrator to be the backbone of a corporate IT infrastructure and platforms. The IT Systems Administrator will manage on-prem and cloud-based Windows systems, AWS/Linux servers, office network, wireless, VOIP and all IT assets for multiple locations. The ideal candidate will bring in-depth knowledge of Windows, Microsoft 365/Exchange Online, Entra ID administration, AWS, and a proven track record in IT support and IT security. This is a hands-on role ensuring reliable smooth operations, drive IT process automation, comply with SLA commitments in resolving critical issues and maintain robust security systems. Key Responsibilities Provide IT helpdesk support to employees (remote and on-site) in line with established SLAs. Partner with HR to onboard new hires and manage terminations. Administer Windows and Linux servers, plus in-office systems (e.g., conference room setups). Manage domain controllers, Active Directory, Group Policy, and replication services. Administer Microsoft 365 and Entra ID (including Entra ID Connect and Cloud Sync). Maintain and troubleshoot DNS, routers, WAPs, VoIP, VPN, LAN, and WAN networks. Lead IT security efforts, including administering tools such as CrowdStrike and Proofpoint, and participate in audits. Provide basic administration of additional SaaS and on-premises applications (e.g., Salesforce, Oracle NetSuite). Participate in on-call rotations; lead triage and troubleshooting during urgent incidents. Manage IT licensing, renewals, and documentation of IT support processes. Qualifications 5-7 years of hands-on experience in IT support engineering or systems administration. Strong knowledge of both on-premises and cloud environments. Proficiency with Windows/Linux servers, Active Directory, and Microsoft 365/Exchange. Experience with ticketing and collaboration tools (e.g., JIRA, Confluence, SharePoint, MS Teams). Experience with IT security tools (CrowdStrike, Proofpoint) and security audits. Strong scripting skills (PowerShell, Bash). Solid understanding of networking concepts (Firewalls, Routers, TCP/IP, DNS, FTP, SSH, HTTP/HTTPS). Excellent troubleshooting skills across applications, operating systems, networks, and systems. Strong crisis management and problem-solving abilities. Excellent written and verbal communication skills. Preferred certifications: AWS, MCSA, MCSE, CCNA, CCNP+.
    $75k yearly 1d ago
  • IT Administrator

    Scout Space

    Remote job

    Job Description Scout Space is building a new way to see and operate in space: with a new paradigm of data empowering every satellite to make space safer. We are a rapidly-growing team; we are deploying real solutions to orbit over the next 2 years; and our work will transform the face of spaceflight. We are looking for people that bring excitement and energy to our organization, are curious and eager to learn, and want to help drive our programs forward. Scout Space is seeking a skilled IT Manager to establish and manage our internal IT infrastructure as we transition from managed services to in-house IT support. This role will be instrumental in maintaining our IT infrastructure and keeping it compliant with current Federal Government regulations. The IT Administrator will also play a key role in expanding our IT efforts as Scout grows as a company. Local candidates are preferred. Responsibilities: Establish and manage internal IT operations, creating documentation and procedures for all IT processes Provide first-line IT support for employees, triaging hardware, software, and network issues Implement and maintain IT security controls in alignment with NIST and CMMC standards Administer and maintain company hardware, networks, and cloud infrastructure Provide occasional cyber security trainings to team members Manage user accounts, permissions, and access controls across company systems Support the management of relationships with technology vendors and service providers Participate in CMMC preparation and certification activities Required Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field OR in lieu of a degree 4+ additional years of experience. 3+ years of experience in IT administration and support Experience with CMMC and other similar compliance frameworks (NIST 800-171, ISO27001) Strong knowledge of network infrastructure and security principles Proficiency in managing AWS cloud services Experience with Microsoft Azure/GCC High environment Understanding of IT security frameworks and compliance requirements Exceptional troubleshooting and problem solving skills Must be eligible to hold a security clearance Preferred Qualifications: Certified CMMC Professional certification Familiarity with government contracting IT requirements Experience building in-house IT support ITIL certification or knowledge of ITIL frameworks Benefits: Open Time Off Paid Parental Leave Medical, Dental, Vision Insurance 401k Matching Health Savings Account, Flexible Spending Accounts, Dependent Care FSA Wellness Stipend Work From Home Stipend Life Insurance Long-term Disability plans Commuter Benefit Education Reimbursement Don't fulfill all the qualifications listed above? If you still feel like you might be a good fit, please feel free to APPLY ANYWAY. We believe in a well-rounded team, and this sometimes means that someone with out-of-context knowledge can contribute just as well as someone with very explicit alignment with our capabilities needs stated. Our positions are based in the Reston, Virginia area. This is an in-person opportunity. Scout Space Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, a protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State. We're Proud to Prioritize Mental Health. Scout Space has been recognized with the Bell Seal for Workplace Mental Health by Mental Health America. This certification reflects our ongoing commitment to creating a supportive environment where mental well-being is valued, protected, and openly talked about. We know that when people feel seen and supported, great work happens, and that is the kind of culture we are building here at Scout Space. Compensation is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $120,000 - $200,000
    $63k-91k yearly est. 26d ago
  • IT Data Solutions Develop Associate

    Advocate Health and Hospitals Corporation 4.6company rating

    Remote job

    Department: 10706 Enterprise Corporate - Business Analytics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00AM-4:30PM - Flexible Pay Range $32.45 - $48.70 Major Responsibilities: Analyze, develop, and improve BI solutions to meet business needs. Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data. Support the translation of business requirements into well-designed BI solutions that meet organizational goals. Provide accurate and complete documentation for all tasks, following industry standards. Provide support for BI solutions, including problem analysis, design, implementation, and testing. Manage project work and requests using appropriate tools and methodologies. Support training and educating users on reporting tools and support upgrades/changes in all phases. Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations. Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification. Complete projects, requests and work that advance EHR and BI skills. Licensure, Registration, and/or Certification Required: Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role. Additional/alternative certification as appropriate based on BI solution & EHR platform. Education Required: Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing Experience Required: No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred. Knowledge, Skills & Abilities Required: Demonstrate analytical and logical thinking, creativity, communication skills Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes. Understanding or proficient with database querying and query design Knowledge of BI tools Broad based knowledge and understanding in both hardware and software Proficient with Microsoft products Understanding of EHR workflows and reporting Understanding or proficient with data visualization concepts Physical Requirements and Working Conditions: Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to normal office environment. Remote work environment This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $32.5-48.7 hourly Auto-Apply 60d+ ago
  • IT System Administrator

    A-LIGN External

    Remote job

    About the Role The IT Support Analyst operates both independently and as part of a team to carry out IT Department initiatives. The main function of this position is to deliver Tier 1 through Tier 3 end-user support, both onsite and remotely. The analyst will also take on additional duties relating to various IT strategies that align with the objectives of our dynamic and rapidly expanding international organization. Reports to IT Manager Pay Classification Full-Time, Exempt Responsibilities Perform duties onsite in Tampa, FL Deliver outstanding support to end users across a range of technical issues Identify, investigate, resolve, and document technical problems efficiently Respond promptly to support tickets, telephone calls, emails, and direct requests from personnel Document, track, and monitor reported issues to facilitate timely resolution Simulate or recreate user problems to determine appropriate solutions Escalate support matters to relevant leadership when necessary Contribute to the development and maintenance of Service Desk process and technical documentation Track recurring issues and escalate them to management as required Conduct onboarding and offboarding for employees and contractors in accordance with A-LIGN standards Facilitate weekly new hire IT training sessions both remotely and onsite Coordinate packing and shipment of laptops and other IT equipment for remote staff Configure, set up, wipe, and repurpose computer equipment Maintain Microsoft Teams Rooms functionality Manage and update hardware and software inventory accurately Assist with and oversee office moves and maintenance within United States offices Complete additional tasks as directed by the IT Manager Collaborate effectively with other IT team members to deliver exceptional service Participate in special projects assigned by management Minimum Qualifications EDUCATION An Associate degree and relevant certifications or bachelor's degree / relevant work experience EXPERIENCE 3+ years of professional experience in an IT Help Desk or Service Desk role Proven experience in an inbound Help Desk/call center environment Experience working with a ticketing system, Zendesk preferred Basic technical support knowledge - specifically around desktops, laptops, Windows, MS Office, printers, etc. Experience supporting a Microsoft 365 environment Proven experience with M365 MEM/Intune Administration Possess a strong understanding of Windows, Office, Exchange Online, SharePoint Online, PowerShell, and Teams Experience with Jamf and Mac experience is a plus Experience with Microsoft Teams Rooms is a plus Experience with creating and maintaining system images Excellent troubleshooting skills SKILLS Ability to adapt to changing standards and expectations Ability to work in a fast-paced environment Ability to work individually as well as part of a team Ability to meet tight deadlines Ability to communicate with all levels of employees A high degree of motivation Benefits Healthcare, Dental, and Vision Benefits Employer Paid Life Insurance and Disability Insurance EAP - Employee Assistance Program Pet Insurance 401(k) Plan with Employer Matching Competitive Bonus Structure Home Office Reimbursement Certification Reimbursement Personalized Career Coaching Generous Paid Time Off Paid Office Closure December 25-January 1 Vacation Bonus Summer Hours About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com Come Work for A-LIGN! Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn. A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!
    $60k-88k yearly est. Auto-Apply 15d ago
  • Senior IT Analyst

    Auria 3.9company rating

    Remote job

    Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
    $89k-116k yearly est. Auto-Apply 47d ago
  • IT Engineer II

    Affirm 4.7company rating

    Remote job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm's growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development-building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you'll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems. What You'll Do Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise. Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability. AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management. Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards. Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity. Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement. What We Look For 3-5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment. Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD). Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript). Strong communication and stakeholder management skills-capable of bridging business goals with technical implementation. Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment. Pluses Experience with workflow automation platforms such as Okta Workflows, Workato, Zapier, Tines, or equivalent. Familiarity with AI-assisted development (e.g., Copilot, ChatGPT, CodeWhisperer) and its applications in IT and automation. Knowledge of SaaS management and governance frameworks, including lifecycle management and license optimization. Background in cloud-based infrastructure (e.g., AWS, GCP, or Azure) and DevOps practices. Strong analytical mindset and a passion for improving team productivity through smarter systems design. Experience working with distributed, cross-functional teams and influencing outcomes across multiple stakeholders. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT): $115,000 - $155,000 USA Sapphire base pay range (all other U.S. states): $102,000 - $142,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $115k-155k yearly Auto-Apply 4d ago
  • IT Engineer II

    Meltwater 4.3company rating

    Remote job

    Description IT Engineer IIMeltwater is seeking an IT Engineer to play a vital role in ensuring the stability, security, and scalability of our IT systems and services. This role focuses on building and maintaining SaaS and infrastructure systems across cloud and on-premise platforms, leveraging a wide range of modern technologies to enable efficient business operations.What You'll Do: Administer, optimize, and secure identity and access management systems. Manage cloud infrastructure services. Configure and maintain collaboration and productivity platforms. Administer and support email systems, ensuring high availability and security. Implement and maintain endpoint management solutions such as InTune and Jamf. Oversee networking infrastructure to ensure secure and reliable connectivity in our offices. Manage VOIP telephony and unified communications systems. Maintain PKI and certificate management. Develop and maintain IT documentation and processes. Monitor system performance, proactively identifying and resolving issues. Collaborate with security teams to implement and maintain best practices for protecting company assets. Own and drive IT projects and initiatives that enhance the scalability and efficiency of IT operations. What You'll Bring: 3-5 years of experience in IT engineering, administration, or a related role. Proficiency in administering identity platforms such as Entra ID. Strong knowledge of networking concepts and experience with Meraki devices. Experience with endpoint management tools like InTune and Jamf. Knowledge of enterprise email and security solutions (Google. Exchange Online, Mimecast). Familiarity with collaboration and productivity tools (Slack, Zoom, Jira, Confluence). Understanding of IT security practices and certificate management (Digicert). Hands-on experience managing cloud services (AWS, Azure, GCP). Strong troubleshooting skills and ability to resolve technical issues efficiently. Excellent communication and collaboration skills to work across teams. What We Offer: Enjoy private health insurance through MetLife for you and your dependents, complementing your state medical coverage Benefit from a company-matched Savings Fund to help you grow your financial security Receive monthly grocery vouchers to support your everyday essentials Enjoy an additional day off on your birthday, promoting a healthy work-life balance Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Lago Alberto Street #375 Office 201 11320, Mexico City Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $89k-114k yearly est. Auto-Apply 47d ago
  • Information Delivery & Visualization Engineer

    Hexaware Technologies 4.2company rating

    Remote job

    Job Description for QlikView Developer: Proficiency in QlikView scripting and development Strong understanding of data modeling and ETL processes. Experience with SQL and database architectures. Familiarity with various data sources, including relational databases and flat files. Excellent communication, analytical, and problem-solving skills. Experience in agile development methodologies. Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
    $78k-101k yearly est. Auto-Apply 60d+ ago

Learn more about information technology operations leader jobs