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What is an Information Technology Operations Manager

An information technology operations manager is responsible for providing technical support to ensure smooth operation in an organization. He/she maintains the organization's IT infrastructure and provides solutions to end-users in resolving tech issues. They also determine the organization's hardware and software needs and conduct regular maintenance and upgrades to guarantee optimal operational performance for everyone.

To be successful in their role, information technology operations managers must have the relevant technical skills as well as considerable work experience in the field. They should also have analytical skills, leadership skills, analytical skills, and excellent communication skills to accomplish their responsibilities.

Most information technology operations managers work full time in an office setting. They work at least 40 hours a week from Monday to Friday from 9 to 5. Sometimes they are required to work overtime when there are IT issues that demand their immediate attention.

There is more than meets the eye when it comes to being an Information Technology Operations Manager. For example, did you know that they make an average of $54.0 an hour? That's $112,330 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.

What Does an Information Technology Operations Manager Do

There are certain skills that many Information Technology Operations Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Business skills and Communication skills.

Learn more about what an Information Technology Operations Manager does

How To Become an Information Technology Operations Manager

If you're interested in becoming an Information Technology Operations Manager, one of the first things to consider is how much education you need. We've determined that 63.9% of Information Technology Operations Managers have a bachelor's degree. In terms of higher education levels, we found that 13.6% of Information Technology Operations Managers have master's degrees. Even though most Information Technology Operations Managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an Information Technology Operations Manager. When we researched the most common majors for an Information Technology Operations Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Information Technology Operations Manager resumes include Master's Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become an Information Technology Operations Manager. In fact, many Information Technology Operations Manager jobs require experience in a role such as Information Technology Manager. Meanwhile, many Information Technology Operations Managers also have previous career experience in roles such as Systems Administrator or Information Technology Project Manager.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Accenture Jobs (10)
  2. Citigroup Jobs (8)
  3. Lockheed Martin Jobs (10)
  4. Northrop Grumman Jobs (19)
  5. AT&T Jobs (17)
Average Salary
$112,330
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
186,862
Job Openings
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Average Salary for an Information Technology Operations Manager

Information Technology Operations Managers in America make an average salary of $112,330 per year or $54 per hour. The top 10 percent makes over $158,000 per year, while the bottom 10 percent under $79,000 per year.
Average Salary
$112,330
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12 Information Technology Operations Manager Resume Examples

Learn How To Write an Information Technology Operations Manager Resume

At Zippia, we went through countless Information Technology Operations Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Information Technology Operations Manager Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Accenture Jobs (10)
  2. Citigroup Jobs (8)
  3. Lockheed Martin Jobs (10)
  4. Northrop Grumman Jobs (19)
  5. AT&T Jobs (17)

Choose From 10+ Customizable Information Technology Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Information Technology Operations Manager Resume

Information Technology Operations Manager Demographics

Information Technology Operations Manager Gender Distribution

Male
Male
85%
Female
Female
15%

After extensive research and analysis, Zippia's data science team found that:

  • Among Information Technology Operations Managers, 14.7% of them are women, while 85.3% are men.

  • The most common race/ethnicity among Information Technology Operations Managers is White, which makes up 70.1% of all Information Technology Operations Managers.

  • The most common foreign language among Information Technology Operations Managers is Spanish at 40.8%.

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Information Technology Operations Manager Education

Information Technology Operations Manager Majors

22.6 %

Information Technology Operations Manager Degrees

Bachelors

63.9 %

Associate

16.5 %

Masters

13.6 %

Top Colleges for Information Technology Operations Managers

1. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

4. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

10. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216
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Top Skills For an Information Technology Operations Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.8% of Information Technology Operations Managers listed Procedures on their resume, but soft skills such as Analytical skills and Business skills are important as well.

1. New Hampshire

Total Information Technology Operations Manager Jobs:
482
Highest 10% Earn:
$184,000
Location Quotient:
1.26
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Pennsylvania

Total Information Technology Operations Manager Jobs:
3,105
Highest 10% Earn:
$173,000
Location Quotient:
1.22
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Michigan

Total Information Technology Operations Manager Jobs:
1,607
Highest 10% Earn:
$194,000
Location Quotient:
0.95
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Information Technology Operations Managers

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Top Information Technology Operations Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Information Technology Operations Managers and discovered their number of Information Technology Operations Manager opportunities and average salary. Through our research, we concluded that Microsoft was the best, especially with an average salary of $130,797. Intel follows up with an average salary of $125,063, and then comes Northrop Grumman with an average of $142,627. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an Information Technology Operations Manager. The employers include Rockwell Automation, Stanley Black & Decker, and Zuora

Most Common Employers For Information Technology Operations Manager

RankCompanyZippia ScoreAverage Information Technology Operations Manager SalaryAverage Salary
1$150,899
2$146,420
3$143,270
4$142,627
5$141,321
6$141,069

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