Become An Information Technology Operations Manager
Where do you want to work?
Working As An Information Technology Operations Manager
- Making Decisions and Solving Problems
- Communicating with Supervisors, Peers, or Subordinates
- Getting Information
- Coordinating the Work and Activities of Others
- Guiding, Directing, and Motivating Subordinates
Deal with People
Make Decisions
Stressful
$114,836
Average Salary
What Does An Information Technology Operations Manager Do
How To Become An Information Technology Operations Manager
Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience.
EducationMany top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).
College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.
Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.
Work Experience in a Related OccupationMany top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.
Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.
Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.
Important QualitiesCommunication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.
Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.
Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.
Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.
Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.
Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.
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Information Technology Operations Manager jobs
Information Technology Operations Manager Career Paths
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Information Systems Manager 4.6 years
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Information Technology Director 4.6 years
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Senior Information Technology Manager 4.5 years
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Information Technology Systems Manager 4.4 years
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Information Technology Manager 4.4 years
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Senior Information Technology Specialist 4.4 years
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Regional Information Technology Manager 4.2 years
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Information Technology Support Manager 4.0 years
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Senior Information Technology Engineer 3.9 years
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Senior Manager Infrastructure 3.9 years
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Information Technology Specialist Lead 3.7 years
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Corporate Information Technology Manager 3.7 years
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Director, Technical Operations 3.6 years
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Infrastructure Manager 3.5 years
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Information Operator 3.4 years
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Information Technology Officer 3.4 years
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Information Technology Team Leader 3.4 years
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Information Technology Technical Lead 3.3 years
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Information Technology Contractor 2.1 years
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Project Manager 6.7%
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Systems Engineer 5.5%
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Operations Manager 4.9%
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Network Engineer 4.8%
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Network Technician 4.4%
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Systems Analyst 3.4%
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Team Leader 3.4%
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Consultant 3.2%
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Manager 3.1%
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Program Manager 2.9%
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Project Manager 6.5%
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Consultant 3.9%
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Operations Manager 3.2%
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Program Manager 3.0%
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Systems Engineer 2.9%
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Senior Manager 2.8%
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Manager 2.3%
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Average Length of Employment
Top Careers Before Information Technology Operations Manager
Top Careers After Information Technology Operations Manager
Information Technology Operations Manager Demographics
Gender
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Male
83.7% -
Female
13.9% -
Unknown
2.4%
Ethnicity
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White
75.5% -
Hispanic or Latino
10.8% -
Asian
9.8% -
Unknown
3.3% -
Black or African American
0.6%
Languages Spoken
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Spanish
37.8% -
French
11.1% -
German
8.9% -
Japanese
6.7% -
Portuguese
4.4% -
Mandarin
4.4% -
Persian
4.4% -
Cheyenne
4.4% -
Russian
4.4% -
Swedish
2.2% -
Chinese
2.2% -
Korean
2.2% -
Arabic
2.2% -
Carrier
2.2% -
Hindi
2.2%
Information Technology Operations Manager
Unfortunately we don’t have enough data for this section.
Information Technology Operations Manager Education
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University of Phoenix
31.7% -
University of Maryland - University College
6.1% -
University of Washington
5.3% -
Western Governors University
4.9% -
Colorado Technical University
4.9% -
Webster University
4.1% -
George Mason University
4.1% -
Arizona State University
3.7% -
Regis University
3.7% -
Capella University
3.7% -
Stanford University
3.3% -
University of Houston
3.3% -
Bellevue University
3.3% -
Community College of the Air Force
2.8% -
Texas A&M University
2.8% -
Southern Methodist University
2.8% -
Roosevelt University
2.4% -
Pennsylvania State University
2.4% -
New Jersey Institute of Technology
2.4% -
University of Texas at Arlington
2.4% -
Business 22.7%
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Computer Science 15.3%
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Information Technology 11.9%
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Management 4.3%
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Information Systems 3.2%
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Project Management 3.1%
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Computer Networking 2.7%
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Computer Engineering 2.6%
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Finance 2.3%
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Communication 1.4%
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Marketing 1.4%
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Psychology 1.4%
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Accounting 1.4%
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Education 1.3%
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Engineering 1.3%
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Bachelors
41.9% -
Masters
24.3% -
Other
18.8% -
Associate
8.6% -
Certificate
3.9% -
Diploma
1.4% -
Doctorate
1.0% -
License
0.1%
Schools
Majors
Degrees
Information Technology Operations Manager
Unfortunately we don’t have enough data for this section.
Real Information Technology Operations Manager Salaries
Job Title
|
Company
|
Location
|
Start Date
|
Salary
|
|---|---|---|---|---|
| IT Operations Manager | Precision Global Consulting Inc. | New York, NY | Aug 09, 2011 | $217,000 |
| FSO-Strategic Technology Advisory Services-IT Operations Senior Manager | Ernst & Young U.S. LLP | Dallas, TX | Oct 03, 2016 | $164,958 - $180,000 |
| Engineering IT Operations Manager | Arm, Inc. | San Jose, CA | Oct 03, 2016 | $163,000 |
| Fso-Strat Tech Advs Srvcs-IT Operations Manager | Ernst & Young U.S. LLP | Chicago, IL | Mar 04, 2015 | $158,000 - $161,200 |
| FSO Strategic Technology Advisory Services (Stas)-IT Operations Manager | Ernst & Young U.S. LLP | Charlotte, NC | Mar 02, 2016 | $156,811 |
| FSO Tech Consulting-CTO IT Operations Manager (Mult. POS.) | Ernst & Young U.S. LLP | Atlanta, GA | Jun 17, 2016 | $154,565 - $184,700 |
| IT Research Operations Manager | SONY Pictures Entertainment Inc. | Culver City, CA | Sep 05, 2015 | $148,767 |
| Lead IT Operations Program Manager | Microsoft Corporation | Sunnyvale, CA | Nov 30, 2013 | $147,635 |
| Engineering IT Operations Manager | Arm, Inc. | San Jose, CA | Jul 26, 2010 | $145,000 |
| Principal It/Ops Program Manager | Microsoft Corporation | Redmond, WA | Jun 21, 2013 | $144,472 |
| IT Operating Manager | Keysight Technologies, Inc. | Santa Clara, CA | Jan 09, 2016 | $142,126 |
| Principal It/Ops Program Manager | Microsoft Corporation | Redmond, WA | Jun 21, 2012 | $140,264 |
| Senior It/Operations Program Manager | Microsoft Corporation | Redmond, WA | Mar 17, 2014 | $140,000 |
| IT Operations Manager | Allen & Overy LLP | New York, NY | Mar 31, 2016 | $138,200 |
| Senior It/Operations Program Manager | Microsoft Corporation | Redmond, WA | Jul 04, 2013 | $118,000 |
| Senior It/Operations Program Manager | Microsoft Corporation | Redmond, WA | Jul 01, 2013 | $118,000 |
| Senior IT Operations Program Manager | Microsoft Corporation | Redmond, WA | Dec 01, 2013 | $117,381 |
| It/Operations Program Manager | Microsoft Corporation | Redmond, WA | Aug 20, 2015 | $116,526 |
| Manager of Treasury Operations & Information Syste | Henry Schein, Inc. | Melville, NY | May 12, 2011 | $115,005 |
| Global IT Operations and Logistics Manager | Icarnegie, Inc. | Pittsburgh, PA | Aug 27, 2012 | $115,000 |
| Senior It/Ops Program Manager | Microsoft Corporation | Redmond, WA | Jun 22, 2016 | $114,498 |
| IT Operations Manager | Inovalon, Inc. | Bowie, MD | Nov 13, 2016 | $112,183 - $122,183 |
| IT Operations Manager | Hewitt Associates LLC | Lincolnshire, IL | Jul 06, 2015 | $99,500 |
| IT Operations Manager | Hewlett Packard Globalsoft Limited | Oakland, CA | Dec 10, 2010 | $99,500 |
| IT Operations Manager | Hewlett Packard Globalsoft Limited | Oakland, CA | Nov 24, 2010 | $99,500 |
| It/Ops Program Manager | Microsoft Corporation | Redmond, WA | Mar 11, 2011 | $99,000 |
| It/Ops Program Manager | Microsoft Corporation | Redmond, WA | Oct 13, 2015 | $98,969 |
| Senior IT Operations Program Manager | Microsoft Corporation | Redmond, WA | Nov 15, 2010 | $98,488 |
| Senior It/Ops Program Manager | Microsoft Corporation | Redmond, WA | Oct 01, 2010 | $98,000 |
| IT Operations Program Manager | Microsoft Corporation | Bellevue, WA | Aug 10, 2010 | $97,900 |
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Top Skills for An Information Technology Operations Manager
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Top Information Technology Operations Manager Skills
- Network Infrastructure
- Customer Service
- Hardware
- Responded to critical network infrastructure failure of deployed unit in the Western Pacific Theater.
- Managed customer service requirements for various internal and external stakeholders.
- Converted all agency servers to virtual environment on existing hardware to increases efficiency and reduce costs.
- Documented all processes and procedures to ensure consistency and repeatable success.
- Defined standards around Windows image development and maintenance for Windows XP and Windows 7 builds.
Top Information Technology Operations Manager Employers
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