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Become An Information Technology Operations Manager

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Working As An Information Technology Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $114,836

    Average Salary

What Does An Information Technology Operations Manager Do

An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.

How To Become An Information Technology Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Information Technology Operations Manager jobs

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Information Technology Operations Manager Career Paths

Information Technology Operations Manager
Information Technology Project Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Information Technology Director Technical Director
Director Of Information
10 Yearsyrs
Chief Information Officer Adjunct Professor
Information Technology Director
10 Yearsyrs
Director, Technical Operations Information Technology Consultant
Information Technology Manager
8 Yearsyrs
Director Of Information Program Manager
Marketing Manager
6 Yearsyrs
Service Delivery Manager Account Executive
National Sales Manager
10 Yearsyrs
Senior Manager Controller
Operations Manager
7 Yearsyrs
Information Technology Director Senior Project Manager
Product Management Director
12 Yearsyrs
Chief Information Officer Management Consultant
Product Manager
7 Yearsyrs
Senior Project Manager Program Management Consultant
Program Manager
8 Yearsyrs
Senior Information Technology Manager Senior Operations Manager
Senior Human Resources Manager
9 Yearsyrs
Senior Consultant Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Information Technology Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Director Of Information Chief Information Officer
Senior Project Manager
12 Yearsyrs
Technical Project Manager Information Technology Manager
Technical Services Manager
8 Yearsyrs
Senior Project Manager President Of Operations
Vice President & General Manager
12 Yearsyrs
Senior Manager Engineering Director
Vice President Of Engineering
13 Yearsyrs
Service Delivery Manager Senior Manager
Vice President Of Information Technology
12 Yearsyrs
Vice President Of Information Technology Vice President
Vice President Product Development
12 Yearsyrs
Senior Consultant Product Manager
Vice President, Product Management
13 Yearsyrs
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Information Technology Operations Manager Demographics

Gender

  • Male

    83.7%
  • Female

    13.9%
  • Unknown

    2.4%

Ethnicity

  • White

    75.5%
  • Hispanic or Latino

    10.8%
  • Asian

    9.8%
  • Unknown

    3.3%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    37.8%
  • French

    11.1%
  • German

    8.9%
  • Japanese

    6.7%
  • Portuguese

    4.4%
  • Mandarin

    4.4%
  • Persian

    4.4%
  • Cheyenne

    4.4%
  • Russian

    4.4%
  • Swedish

    2.2%
  • Chinese

    2.2%
  • Korean

    2.2%
  • Arabic

    2.2%
  • Carrier

    2.2%
  • Hindi

    2.2%
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Information Technology Operations Manager

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Information Technology Operations Manager Education

Information Technology Operations Manager

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Real Information Technology Operations Manager Salaries

Job Title Company Location Start Date Salary
IT Operations Manager Precision Global Consulting Inc. New York, NY Aug 09, 2011 $217,000
FSO-Strategic Technology Advisory Services-IT Operations Senior Manager Ernst & Young U.S. LLP Dallas, TX Oct 03, 2016 $164,958 -
$180,000
Engineering IT Operations Manager Arm, Inc. San Jose, CA Oct 03, 2016 $163,000
Fso-Strat Tech Advs Srvcs-IT Operations Manager Ernst & Young U.S. LLP Chicago, IL Mar 04, 2015 $158,000 -
$161,200
FSO Strategic Technology Advisory Services (Stas)-IT Operations Manager Ernst & Young U.S. LLP Charlotte, NC Mar 02, 2016 $156,811
FSO Tech Consulting-CTO IT Operations Manager (Mult. POS.) Ernst & Young U.S. LLP Atlanta, GA Jun 17, 2016 $154,565 -
$184,700
IT Research Operations Manager SONY Pictures Entertainment Inc. Culver City, CA Sep 05, 2015 $148,767
Lead IT Operations Program Manager Microsoft Corporation Sunnyvale, CA Nov 30, 2013 $147,635
Engineering IT Operations Manager Arm, Inc. San Jose, CA Jul 26, 2010 $145,000
Principal It/Ops Program Manager Microsoft Corporation Redmond, WA Jun 21, 2013 $144,472
IT Operating Manager Keysight Technologies, Inc. Santa Clara, CA Jan 09, 2016 $142,126
Principal It/Ops Program Manager Microsoft Corporation Redmond, WA Jun 21, 2012 $140,264
Senior It/Operations Program Manager Microsoft Corporation Redmond, WA Mar 17, 2014 $140,000
IT Operations Manager Allen & Overy LLP New York, NY Mar 31, 2016 $138,200
Senior It/Operations Program Manager Microsoft Corporation Redmond, WA Jul 04, 2013 $118,000
Senior It/Operations Program Manager Microsoft Corporation Redmond, WA Jul 01, 2013 $118,000
Senior IT Operations Program Manager Microsoft Corporation Redmond, WA Dec 01, 2013 $117,381
It/Operations Program Manager Microsoft Corporation Redmond, WA Aug 20, 2015 $116,526
Manager of Treasury Operations & Information Syste Henry Schein, Inc. Melville, NY May 12, 2011 $115,005
Global IT Operations and Logistics Manager Icarnegie, Inc. Pittsburgh, PA Aug 27, 2012 $115,000
Senior It/Ops Program Manager Microsoft Corporation Redmond, WA Jun 22, 2016 $114,498
IT Operations Manager Inovalon, Inc. Bowie, MD Nov 13, 2016 $112,183 -
$122,183
IT Operations Manager Hewitt Associates LLC Lincolnshire, IL Jul 06, 2015 $99,500
IT Operations Manager Hewlett Packard Globalsoft Limited Oakland, CA Dec 10, 2010 $99,500
IT Operations Manager Hewlett Packard Globalsoft Limited Oakland, CA Nov 24, 2010 $99,500
It/Ops Program Manager Microsoft Corporation Redmond, WA Mar 11, 2011 $99,000
It/Ops Program Manager Microsoft Corporation Redmond, WA Oct 13, 2015 $98,969
Senior IT Operations Program Manager Microsoft Corporation Redmond, WA Nov 15, 2010 $98,488
Senior It/Ops Program Manager Microsoft Corporation Redmond, WA Oct 01, 2010 $98,000
IT Operations Program Manager Microsoft Corporation Bellevue, WA Aug 10, 2010 $97,900

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Top Skills for An Information Technology Operations Manager

NetworkInfrastructureCustomerServiceHardwareProceduresWindowsXPDesktopSupportServiceDeliveryStorageProjectManagementWebDataCentersVmwareInformationTechnologyOperationsActiveDirectoryPCSQLServerInformationTechnologyInfrastructureItilHelpdeskSAN

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Top Information Technology Operations Manager Skills

  1. Network Infrastructure
  2. Customer Service
  3. Hardware
You can check out examples of real life uses of top skills on resumes here:
  • Responded to critical network infrastructure failure of deployed unit in the Western Pacific Theater.
  • Managed customer service requirements for various internal and external stakeholders.
  • Converted all agency servers to virtual environment on existing hardware to increases efficiency and reduce costs.
  • Documented all processes and procedures to ensure consistency and repeatable success.
  • Defined standards around Windows image development and maintenance for Windows XP and Windows 7 builds.

Top Information Technology Operations Manager Employers

Information Technology Operations Manager Videos

Day in the Life: Los Angeles Datacenter (QuadraNet)

What Is Operations Management?

Mr.A J Bose, Executive Director Operations & Information Technology, SBI Life Insurance

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