Information technology operations manager entry level jobs - 91 jobs

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Title: Channel Operations Manager Location: United States; Remote, EST Experience: Mid-Senior Level Job Function: Business Transformation Employment Type: Full Time Industry: Computer and Network Security Job Summary We'relooking for a Channel Operations Manager who wants to build and scale the systems, processes, and data that power Keyfactor'sglobal channel motion. The Channel Operations Manageris responsible formanaging,optimizing, and improving the systems, processes, and data that support Keyfactor'sglobal channelgo-to-marketmotions. This role is part of the RevOpsorganization (Business Transformation) and focuses on operational excellence rather than direct partner engagement. The person in this rolewill own the day-to-day administration and enhancement of the Partner Portal,maintaindata quality for partner program operations, ensure channel-related CRM processes are functioning effectively, and support reporting needs for channel leadership. Acting as a critical operational resource, the Channel Operations Manager collaborates closely with CAMs,Operations,Finance and Business Analytics to drive scalable, efficient processes and high-quality data that enable informed business decisions. This is a global role, working with US, EMEA and APAC teams Applicants must hold US citizenship or US permanent resident status. Job Responsibilities Partner Portal Operations & Optimization Oversee the day-to-day functionality, performance, and user experience of the Partner Portal. Partner with the Business Analytics team for advanced reporting requests and datadeep-dives. Prepare insights that support decision-making for the SVP and VP of Channel Sales. Cross-Functional Collaboration Act as the operational right hand to SVP/VP Channel, ensuring alignment on priorities, program needs, and process enhancements. Participate in cross-departmental initiatives related to system integrations, partner experience improvements, and revenue enablement. Providesubject-matterexpertiseon channel operations during cross-functional project planning and execution. Implement system updates, enhancements, and configuration changes to improve usability and partner engagement. Coordinate feedback from Channel Account Managers (CAMs) and internal stakeholders toidentifyimprovements and manage a backlog of portal enhancements. Develop andmaintaindocumentation, user guides, and internal enablement materials for portal functionality. Channel Process Optimization Champion process improvements across channel and resale workflows to support scalability and operational excellence. Partner with cross-functional teams (Channel Sales, Sales Ops, IT, Finance, Legal) to refine systems and processes related to partner onboarding, deal registration, renewals, and program compliance. Ensure alignment with broader RevOps standards, system architecture, and governance requirements. CRM & Systems Management (Salesforce & Related Tools) Support administration and optimization of Salesforce channel-related objects, workflows, and reporting structures. Ensure accuracy of channel data, including partner records, tier assignments, program compliance, and account mapping. Troubleshoot system issues, coordinate fixes with IT/CRM teams, and test updates prior to deployment. Maintain system rules, validation, and data governance for channel-related fields andautomations. Partner Program Administration Maintainaccuratepartner program tiering according to program rules and criteria. Support program audits and ensure partner compliance with program requirements. Coordinate updates to partner program assets and information in relevant systems, including the Partner Portal and internal documentation. Reporting & Insights Build andmaintainbasic operational reporting for Channel leadership (e.g., partner tiering, portal usage, deal registration trends). Strong analytical skills. Self-motivated with the ability to manage projects to completion with minimal oversight. Able to thrive in a fast-paced, deadline-driven environment. Demonstrated ability to influence, motivate, and mobilize team members and business partners. Ability to use original thinking to translate goals into the implementation of new ideas and design solutions. Minimum Qualifications, Education, and Skills High School diploma, or equivalent experience. Strong business and technology acumen. Experience managing or participating in cross-functional projects. Strong knowledge of Microsoft Operating Systems and products. Significant experience in a similar role. Strong company software technology knowledge. Significant Salesforce experience or another CRM. Experience managing or working with Partner Portals or similar partner-facing platforms. Proficient in Microsoft Windows and Office. Strong oral and written communication skills. Strong organizational, multi-tasking, and time management skills. Strong collaboration skills within a team and other areas. Strong interpersonal skills. Travel Requirements Up to 10% travel time required. #LI-DNI Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Generous paid parental leave globally. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings - followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make "it" happen. Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time. Keyfactor Privacy Notice

Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence. Summary of Responsibilities Identify and implement technical solutions to improve productivity, quality, yield, and cost. Lead and monitor project improvement plans and develop standardized work procedures. Lead to improve reliability and working ratio and reduce line stops of coating line Maintaining environmental compliance. Ensure compliance with safety protocols for employees, contractors, vendors, and visitors. Conduct safety audits and report recurring issues to the Management Team. Provide engineering solutions to long-term operational and quality challenges. Design and execute testing plans to validate process improvements and cost reduction strategies. Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues. Analyze production data to support operational goals and lead corrective actions. Review daily production reports and KPI performance to identify and address issues. Participate in required safety, environmental, and leadership training. Deliver technical training and ongoing support to operations personnel. Drive achievement of business plan objectives. Perform other duties as assigned. Minimum Qualifications Bachelor's degree in a relevant field. Proven experience in a manufacturing or industrial operations environment. Strong analytical skills with the ability to interpret data and drive decisions. Excellent judgment and decision-making capabilities. Demonstrated ability to lead change, improve processes, and manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong communication, interpersonal, and organizational skills. Ability to build and maintain effective internal and external relationships. Proven leadership skills with the ability to influence and develop teams. Collaborative mindset and team-oriented approach. Must be able to work in an industrial environmental setting. Preferred Qualifications Experience in a Hot Dip Galvanizing Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence. Summary of Responsibilities Identify and implement technical solutions to improve productivity, quality, yield, and cost. Lead and monitor project improvement plans and develop standardized work procedures. Lead to improve reliability and working ratio and reduce line stops of coating line Maintaining environmental compliance. Ensure compliance with safety protocols for employees, contractors, vendors, and visitors. Conduct safety audits and report recurring issues to the Management Team. Provide engineering solutions to long-term operational and quality challenges. Design and execute testing plans to validate process improvements and cost reduction strategies. Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues. Analyze production data to support operational goals and lead corrective actions. Review daily production reports and KPI performance to identify and address issues. Participate in required safety, environmental, and leadership training. Deliver technical training and ongoing support to operations personnel. Drive achievement of business plan objectives. Perform other duties as assigned. Minimum Qualifications Bachelor's degree in a relevant field. Proven experience in a manufacturing or industrial operations environment. Strong analytical skills with the ability to interpret data and drive decisions. Excellent judgment and decision-making capabilities. Demonstrated ability to lead change, improve processes, and manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong communication, interpersonal, and organizational skills. Ability to build and maintain effective internal and external relationships. Proven leadership skills with the ability to influence and develop teams. Collaborative mindset and team-oriented approach. Must be able to work in an industrial environmental setting. Preferred Qualifications Experience in a Hot Dip Galvanizing Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

Responsible for all information technology operations activities, including computer operations, data and operations support. Monitor budgets and expenses within department and accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods. KNOWLEDGE/SKILLS/ABILITIES * Analyzes, reviews and measures service level performance against agreed upon service level agreements (Service Level Agreements) with the business and operating-level agreements with service providers (internal and external). * Works closely with the business and service providers to negotiate and agree on service level requirements off any proposed new services and changes to existing services. * Works with the business and service providers to define the proper metrics and KPIs in evaluating service delivery quality and performance levels. Produces regular reports on service performance and achievement to stakeholders. * Organizes and maintains the service level review process with the business and service providers. Initiates any actions required to maintain or improve service levels. * Acts as a change agent to implement and manage quality improvement processes in service delivery management. JOB QUALIFICATIONS Required Education Bachelor's Degree or equivalent combination of education and experience Required Experience 5-7 years Preferred Education Graduate Degree or equivalent combination of education and experience Preferred Experience 7-9 years To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $80,412 - $188,164 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Manager, Technical Services, you will lead and actively contribute to a high-performing team responsible for supporting clients across the full technical lifecycle, from integration through post-launch optimization and ongoing support. This is a highly hands-on role, requiring deep technical expertise alongside strong people leadership, operational rigor, a passion for client service, and a bias for action. You will work closely with Onboarding, Client Success, Product, Engineering, and other cross-functional partners to ensure technical issues are resolved efficiently, escalations are managed effectively, and system improvements are identified and driven forward. You will set the technical and operational bar for your team, while remaining directly involved in complex client issues, critical integrations, and high-impact initiatives that improve reliability, scalability, and the overall client experience. What You'll Do: Lead, coach, and develop a team of Technical Services Engineers, setting clear expectations around technical quality, responsiveness, and client experience. Remain hands-on by actively engaging in complex integrations, escalations, and critical client issues as needed. Own the technical support and post-integration experience for clients, ensuring consistent delivery of high-quality outcomes. Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align priorities, improve workflows, and close gaps across the client lifecycle. Take accountability for end-to-end issue management, including prioritization, root cause analysis, resolution, and stakeholder communication. Drive proactive identification of recurring issues, operational bottlenecks, and technical risks, and lead initiatives to address them at scale. Establish, refine, and enforce processes, documentation, and best practices that improve efficiency, quality, and predictability. Monitor team capacity, ticket volumes, and performance metrics, and adjust resourcing or priorities as needed to meet business demands. Contribute to the development of tools, reporting, and internal enablement that improves troubleshooting and empowers partner teams. What You Bring: Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience. Experience in a technical, customer-facing role within a SaaS, digital marketing, or technology-driven environment, including people leadership responsibilities. Familiarity with affiliate marketing or the broader digital marketing ecosystem is strongly preferred. Strong hands-on technical background, with experience supporting and troubleshooting client integrations on SaaS platforms. Proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related systems. Demonstrated ability to analyze logs, data, and system behavior to diagnose and resolve complex issues. Experience leading teams in fast-paced, high-volume support or technical services environments. Clear, confident communication skills in English, with the ability to translate complex technical concepts for both technical and non-technical stakeholders in a calm, professional, and solution-oriented manner. A proactive, ownership-driven mindset, with the ability to anticipate problems, drive improvements, and lead through ambiguity. Strong organizational and prioritization skills, with attention to detail and a focus on execution and outcomes. Salary Range: $110,000 - $135,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_Columbus

The Commercial Lending Systems Manager is responsible for the development and supervision of the Commercial Lending Systems team members. This person will provide overall leadership to the department and serve as additional support in the absence of any team member. Essential Functions Provide leadership for the Commercial Lending Systems team members Monitor to ensure re-occurring tasks are performed Ensure total document and data integrity attributes to comply with CECL data points Collaborate with key strategic partners as needed (i.e. Third-party vendors, Compliance, Legal, Credit, and Lending departments) Establish and negotiate contracts or contract amendments with third party vendors Identify and develop appropriate SOX controls to mitigate risk Create, adjust, and maintain performance metrics for headcount, Service Level agreements, and efficiency Manage, research, and remediate inquiries and complaints from internal and external customers within established Service Level Agreements (SLAs) Identify risks and develop plans to mitigate Conduct, or participate in, the hiring, coaching, developing and supervising of team members, including one-on-one progress and coaching sessions and identifying and training team members that demonstrate high potential for succession planning purposes Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting Develop, manage and implement the ongoing design of operations, servicing, and documentation procedures, method and work systems, accountable for updates to department procedures according to Northwest's established guidelines Serve as point person in the preparation of responses to examiners, auditors, and internal audit as requested Create and maintain the Business Continuity Plan for the department Monitor reports to assure timely resolution of system exceptions Drive technical improvements of the appropriate loan support systems Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Lead special projects as assigned Remain current on all pending and proposed regulatory changes affecting compliance and attend webinars/trainings covering regulatory and compliance issues Display corporate leadership in support of the strategic plan, including providing recommendations regarding future direction Contribute as an active member of the Shared Services Management team Education, Experience and Skills preferred Bachelor's degree in business administration / finance 8-12 years of experience in Banking 8-12 years of managerial experience Experience as a system administrator for any of the following: Abrigo, CreditLens, nCino, LaserPro Experience as a system administrator for CRM platforms This position is based onsite Monday - Thursday with Friday as an optional work from home day. #LI-CW Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job DescriptionDescription: **100% On Site in Cincinnati, OH** Leading company in Plumbing, Sewer and Water headquartered in Cincinnati, OH. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. $120k-$130k + benefits package to include home internet, phone and parking. Responsibilities: · Manages day-to-day operations to ensure both new and current IT initiatives are completed within agreed upon timeframe and delivered to user expectations. · Communicates with decision makers and stakeholders to ensure understanding of deliverables and negotiate expectations · Develop and assign project tasks to team members and serve as a team lead to challenge, motivate, and evaluate team member progress. Monitor project status and results against budget and schedule · Assist in the design, development and implementation of IT processes, procedures, and policies in accordance with the IT strategy and vision · Remains current with developments in the field of technology and management and evaluates feasibility of incorporating newest solutions into IT projects, workflows, processes, and procedures. Utilizes sources including technical publications, industry networking, vendor communications, conferences and user groups. Advises, counsels, and educates stakeholders on the competitive and/or financial impact of options · Performs analysis of network needs and contributes to design of network architecture, integration and installation · Maintains network hardware and software, including servers, peripherals, network nodes, terminals and wiring · Coordinates with other departments to understand and meet their requirements · Evaluates network hardware and software requirements and capabilities and makes recommendations · Checks systems to optimize performance and to initiate recovery action after system failures · Establishes budgetary requirements for equipment replacement · Establishes and controls systems access and security · Plan for business continuity/disaster recovery and coordinate testing with employees · Manage procurement of IT assets · Plan and conduct performance reviews for direct reports · Train, coach, and mentor team members · Oversee the development, implementation and administration of staff training procedures and policies · Oversee development and communication of all systems documentation · Accurately communicates pertinent information. Assists in the development and implementation of quality improvement programs for assigned department(s) Experience Requirements: · Requires five or more years of related technical and managerial experience · Extensive infrastructure and application support experience using any ITIL based ticketing and incident management systems · 3+ years' experience in implementing and supporting VMware vSphere environments · 5+ years' experience implementing and supporting Microsoft Windows Server environments · 2+ years' experience supporting VMware Horizon virtual desktop environments · 3+ years' experience in implementing and supporting storage area networks · Microsoft Exchange administrative experience preferred · F5 Big-IP administrative experience preferred · Demonstrated progressive experience in the management of a technical support team · Ability to motivate and direct staff members · Strong customer service orientation · Proven analytical and problem-solving abilities · Ability to effectively prioritize and execute tasks · Good written, oral, and interpersonal communication skills · Ability to present ideas in business-friendly and user-friendly language · Willing and able to be on call for support escalations · Willing and able to be in pager rotation with the rest of the infrastructure staff Education Requirements: · Bachelor's degree or equivalent combination of education and experience is required Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************. About Eliassen Group: Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Child Guidance & Family Solutions, a small Akron-based not-for-profit organization, is seeking a qualified and mission-driven IT Manager! The Information Technology Manager is responsible for overseeing the IT infrastructure, cyber security, and operations of the agency. This on-site position leads systems management and ensures the efficiency of all IT operations and key technologies. The IT Manager also maintains HIPAA-compliant systems and drive the optimization of both on-premises and cloud-based infrastructure, and is responsible for strategic planning, project leadership, vendor management, and ensuring that IT services align with the agency's mission and objectives. Benefits: Health Insurance Dental and Vision Insurance 401(k) with Employer Match Short and Long Term Disability Life Insurance Paid Time off - Vacation, Sick and Personal Days Paid Holidays Employee Assistance Program Public Service Loan Forgiveness Program Responsibilities: Oversees and maintains infrastructure in a diverse IT environment, including Windows Server, DNS, DHCP, VMware/Hyper-V virtualization, and network devices. Administers Microsoft 365, Exchange Online, SharePoint, Azure AD, Intune, and Citrix services. Manages and secures network infrastructure, including Mitel VoIP systems, VPN configurations, firewalls, and endpoint security. Supervises IT staff and interns and ensures effective team collaboration. Provides training for internal and remote users; provides desktop/laptop support, assists with troubleshooting issues, and resolves technical tickets using remote diagnostic tools. Required Qualifications: Bachelor's degree in information systems management, computer science or related area; commensurate experience may be considered in lieu of degree. 3-5 years' experience in IT management or systems administration; experience training and supervising staff. Knowledge of a wide range of computer systems, software applications, hardware and communications systems, and experience working with current technologies. Demonstrated experience in designing, leading and implementing corporate-wide programs or projects. Child Guidance & Family Solutions (CGFS) is a nationally recognized behavioral health agency serving children, teens, adults and families with mental health concerns in Northeast Ohio. But we're a whole lot more! For more than 80 years, we've provided innovative and effective mental health services and integrated care of mind and both through strategic partnership, sustainable programs that enrich our community. We advocate for the health of our youth and provide hope for families! Apply now to be part of a team that truly cares and Make a Difference! Child Guidance & Family Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

With the stabilization of our SAP S/4HANA RISE and Cloud First transformation, The Marzetti Company has entered a new phase-transitioning from platform implementation to ongoing business transformation. Our intentionally nimble technical landscape is maintained, improved, and continuously optimized through the capabilities of a centralized Business Transformation team within the Information Technology (IT) department. The Program Manager may lead a team of Project Managers and/or Project Admins that is responsible for managing enhancements, projects, and programs. The role will be responsible for balancing the delivery of operational work, enhancements, and projects across three major IT delivery areas of Data, Analytics, & AI Programs. The role will plan strategies, provide advice to stakeholders, review, advise and sometimes lead projects, audit and QA project plans and execution, and be responsible for risk and issue management and escalation to senior management. The Program Manager will support the Director of IT Portfolio Management, the VP of Data, Analytics, AI, and Infrastructure and other relevant stakeholders in project selection, prioritization, feasibility, and resource management for their Program(s). This position will also include facilitating collaboration and management of portions of the Marzetti AI Council. This role will collaborate closely with all levels of IT leadership to advance and refine the organization's internal portfolio management processes and tools. The Program Manager will drive greater efficiency and effectiveness in program execution by optimizing portfolio management systems such as Microsoft, SAP, ServiceNow, and Planisware, ensuring seamless integration of project planning and financial management across the enterprise. Responsibilities Essential Functions / Primary Responsibilities Leadership * Build and lead high-performing matrixed teams; provide coaching and mentorship. * Directly supervise staff/subcontractors; oversee hiring, training, performance, and issue resolution. * Monitor program/project activities for accuracy, quality, and consistency. * Benchmark performance and drive continuous improvement in program/portfolio management. Program Governance & Oversight * Manage intake and portfolio alignment within IT hierarchy and standards. * Translate corporate strategy into a data & AI program roadmap. * Define scope, objectives, metrics, and charters for initiatives. * Manage budgets, forecasts, and cloud/AI training costs. * Maintain schedules, monitor RAG status, and mitigate risks. * Enforce stage gate compliance; train/support PMs and admins. * Oversee staffing, resourcing, and project execution. * Audit project plans and track benefits realization. * Report status, risks, and progress to stakeholders. AI Program Leadership * Partner with AI Council and enterprise architects to guide AI strategy. * Manage AI use-case pipeline and prioritization (e.g., forecasting, predictive, generative). * Define standards for model lifecycle (development, deployment, monitoring). * Oversee ethics, responsible AI, risk controls, and compliance (GDPR, CCPA). * Ensure adoption through organizational change management and training. Data Analytics Leadership * Prioritize analytics initiatives across business units. * Ensure data quality, lineage, and master data processes. * Enable scalable, governed analytics platforms with architecture teams. * Advance dashboards, self-service, and advanced analytics capabilities. Stakeholder & Change Management * Act as liaison between business and IT leadership. * Drive adoption of AI and analytics solutions through communication/training. * Track and communicate value realization to executives. Vendor & Technology Management * Govern vendor relationships and ensure SLAs/contract compliance. * Recommend standards for BI tools, AI frameworks, and ML platforms. * Support RFPs, renewals, sourcing, and cost optimization. Reporting & Continuous Improvement * Deliver KPIs, dashboards, and executive updates. * Capture lessons learned and share best practices. * Monitor emerging AI/analytics trends and recommend pilots. * Establish standards for project reporting and documentation. Qualifications Experience & Requirements * Bachelor's in business, IS, or related field; or equivalent experience. * 8+ years IT project management (increasing size/complexity). * 3+ years business-facing delivery in analytics, custom dev, or AI. * Proven success coordinating large/multiple projects. * Manufacturing industry experience preferred. * Skilled in estimation, scheduling, risk/issue management, lifecycle adherence, budget/benefits tracking. * PMP certification preferred. Experience & Requirements * Bachelor's in business, IS, or related field; or equivalent experience. * 8+ years IT project management (increasing size/complexity). * 3+ years business-facing delivery in analytics, custom dev, or AI. * Proven success coordinating large/multiple projects. * Manufacturing industry experience preferred. * Skilled in estimation, scheduling, risk/issue management, lifecycle adherence, budget/benefits tracking. * PMP certification preferred. Essential Functions / Primary Responsibilities Leadership * Build and lead high-performing matrixed teams; provide coaching and mentorship. * Directly supervise staff/subcontractors; oversee hiring, training, performance, and issue resolution. * Monitor program/project activities for accuracy, quality, and consistency. * Benchmark performance and drive continuous improvement in program/portfolio management. Program Governance & Oversight * Manage intake and portfolio alignment within IT hierarchy and standards. * Translate corporate strategy into a data & AI program roadmap. * Define scope, objectives, metrics, and charters for initiatives. * Manage budgets, forecasts, and cloud/AI training costs. * Maintain schedules, monitor RAG status, and mitigate risks. * Enforce stage gate compliance; train/support PMs and admins. * Oversee staffing, resourcing, and project execution. * Audit project plans and track benefits realization. * Report status, risks, and progress to stakeholders. AI Program Leadership * Partner with AI Council and enterprise architects to guide AI strategy. * Manage AI use-case pipeline and prioritization (e.g., forecasting, predictive, generative). * Define standards for model lifecycle (development, deployment, monitoring). * Oversee ethics, responsible AI, risk controls, and compliance (GDPR, CCPA). * Ensure adoption through organizational change management and training. Data Analytics Leadership * Prioritize analytics initiatives across business units. * Ensure data quality, lineage, and master data processes. * Enable scalable, governed analytics platforms with architecture teams. * Advance dashboards, self-service, and advanced analytics capabilities. Stakeholder & Change Management * Act as liaison between business and IT leadership. * Drive adoption of AI and analytics solutions through communication/training. * Track and communicate value realization to executives. Vendor & Technology Management * Govern vendor relationships and ensure SLAs/contract compliance. * Recommend standards for BI tools, AI frameworks, and ML platforms. * Support RFPs, renewals, sourcing, and cost optimization. Reporting & Continuous Improvement * Deliver KPIs, dashboards, and executive updates. * Capture lessons learned and share best practices. * Monitor emerging AI/analytics trends and recommend pilots. * Establish standards for project reporting and documentation.

Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $56,395 and $71,340, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Marketing Data Manager is a key strategic staff member working to directly impact the application rate, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division. The marketing data manager ensures the strategic, accurate and timely delivery of all marketing messages to prospective students and applicants, parents of prospective students and applicants, high school guidance counselors, community based organizations and alumni across multiple channels including direct mail, e-mail, text messages and social media platforms on behalf of the units of the Enrollment Management Division (Office of Undergraduate Admission, Office of University Financial Aid (undergraduate), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment). This position independently manages project management software, calendars, and communication strategies to execute and ensure projects meet key deadlines. The marketing data manager creates multiple complex queries to identify intended message recipients (audiences) using various data in an enrollment management content management system. The marketing data manager plays a significant role on the Enrollment Management Marketing team managing email, direct mail delivery and quality control while researching, writing and designing content, and serving as a key advisor to the Director of Recruitment and Strategic Initiatives. This position is 40% remote. ESSENTIAL FUNCTIONS * Manage quality control and deployment of all email, direct mail and social media based marketing messages that align with the goals established by Enrollment Management leadership. This requires high-level knowledge and understanding of enrollment management and project management technologies/software as well as data, and admissions processes. Responsible for complex queries using various data points and sources available in Slate, the Enrollment Management CRM, in order to identify recipients of specific targeted messages based on the specific message, and in order to achieve intended goals of the specific message. This function requires a clear and distinct understanding of the intended audience and desired outcome of each communication, communication series, and overall communication strategy. The ability to understand and draw from complex databases/ datasets, which include multiple constituencies, to target specific populations is critical. Research, create, and execute queries to ensure the timely and accurate delivery of millions of email messages, direct mail pieces, and text messages delivered annually by the Division of Enrollment Management. Plan, create, and execute queries across highly complex data sets related to Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and professional), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment to ensure the timely and accurate delivery of all direct mail campaigns initiated from the Office of Undergraduate Admission. Responsible for daily review of email campaigns and queries. Regularly evaluate and advise division leadership on opportunities for improved effectiveness of email campaigns based on variables selected, as well as progress toward goals. Monitor the success of campaigns and make recommendations to the Director of Strategic Marketing and Recruitment based on research findings. Provide division leadership with analysis of email deliverability and communication effectiveness including but not limited to open rates, click-through rates, funnel statistics and platform/device metrics as well as make recommendations to improve marketing performance and audience interactions. This requires a level of independent work. Judgement is essential to successfully analyzing data, message content and complex queries. (50%) * Develop and manage a monthly content calendar for Office of Undergraduate Admissions social media channels which include Facebook, Instagram and Twitter. Independently develop and pitch content ideas to the director. Research stories and contact students and campus members for content. Develop content and review submitted content. Post and monitor content daily or multiple times a day on Twitter, Instagram and Facebook depending on content availability and enrollment management goals. Independently determine content to retweet/repost content daily to enhance interactions and engagement on admission accounts. Review and manage content for accessibility standards and compliance. Work collaboratively with University Marketing and Communications to coordinate content and develop ideas that reach the various audiences impacted by Undergraduate Admission goals. Manage relationships with campus community to encourage university partnership in social media takeovers and engagement with admission content. Review and monitor account performance daily with the goal of building followers and enhancing content performance for the goals of recruitment and retention. Monitor and respond to appropriate engagement on the accounts. Monitor social media trends. (10%) * Plan, develop and deploy online registration forms and provide data management for Scholarship Programs, Campus Open Houses, Off-Campus Information Sessions and Special Programs. Plan communication sequences to optimize attendance at events and to maximize applications for scholarship programs, off-campus recruitment events and on-campus events. Monitor registrations of on and off-campus events and scholarship programs and modify existing communication campaigns as needed to achieve strategic goals. (10%) * Research and write compelling content (including copy and headlines) as well as select and edit photography for web content for the Office of Undergraduate Admission and in collaboration with the Office of Orientation and New Student Transitions and Office of University Financial Aid. Independently develop and pitch story ideas to leadership. Liaison with the Office of Orientation and New Student Transitions for weekly meetings, newsletter content, targeted communication, and queries. (6%) * Work with university-approved vendors to quote and order merchandise and recruitment materials for the division, in alignment with procurement office policies. (6%) * Play an essential role in the planning and execution of integrated, large-scale, long-term recruitment/marketing campaigns, including making recommendations to the Director of Strategic Marketing based on recruitment goals and past performance of the intended audience. (6%) * Design, edit and layout basic recruitment materials including letters, invitations, postcards, flyers. Develop ad-hoc reports from Enrollment Management Customer Relationship Management software for Director of Strategic Marketing and Communications. Develop ad-hoc data imports/exports from Enrollment Management Customer Relationship Management software. Research and write compelling content (including copy, subjects and headlines) as well as select and edit photography for HTML email communications delivered by the division of enrollment management (including but not limited to: First-Year Newsletter, Parent Newsletter, recruitment email, event promotions), including ensuring cross-platform compatibility and deliverability as well as compliance with CAN-SPAM regulations. Independently develop and pitch story ideas to leadership. Assist in the management of social media accounts that support the application, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division, including but not limited to writing status updates, selecting and posting photos/links and responding to questions from other users as well as students and parents. Seek out new, interesting, media content relating to Case Western Reserve University enrollment and higher education. This role is essential in drafting and delivering web, and social media content on behalf of the Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and profession), Enrollment Operations, Strategic Marketing and Communications, Orientation and New Student Transitions and the Vice President for Enrollment. Proofread/edit/layout official correspondence from the Division of Enrollment Management to ensure accuracy before release. (10%) NONESSENTIAL FUNCTIONS Perform other duties as assigned. (2%) CONTACTS Department: Collaborative office environment; works as part of a four-member team. Regular contact with all Enrollment Management staff including directors and the vice president to exchange information and verify scope or complexities of data. University: Regular contact with campus staff, internal communication managers, University Marketing and Communications social media managers, Student Affairs, and Academic Support, including faculty to exchange information and gather content for communications via email, newsletters and social media. External: Frequent contact with prospective students and their parents/guardians; guidance counselors; university alumni; media inquiries; product vendors; freelance writers, editors, photographers, graphic designers to exchange information. Students: Regular contact with student office workers; interns; tour guides and student ambassadors to exchange information. SUPERVISORY RESPONSIBILITY May be responsible for directing the work of seasonal work-study student employees. QUALIFICATIONS Experience: 5 years of work experience in professional communications required. Experience with content management systems and project management software required. Experience using Slate to create, schedule and send emails strongly preferred. Education: Bachelor's degree required; Concentration in marketing, journalism, English, business preferred. REQUIRED SKILLS * Experience with content management systems and project management software required - Slate experience strongly preferred * Ability to understand and manage complex datasets related to admission and financial aid. * Ability to write queries involving multiple variables using complex Boolean logic * Proven ability to manage deadlines and complex content calendars required * Proven ability to manage a high volume content calendar of communications including email, text messages, direct mail, social media and other media * Attention to various details is required * Excellent written and oral communication skills required; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly. * Understanding of undergraduate admission audiences, processes, policies, and procedures as well as enrollment management goals is required * Ability to work in close quarters with colleagues in a fast-paced, goal driven environment. * Proficiency on both Windows and MacOS operating systems required * Experience with Microsoft Office (esp. Excel and Access) and Adobe Creative Suite required * Experience with HTML, CSS, Javascript and Liquid Markup strongly preferred * Experience with social media platforms (Facebook, Instagram, Twitter), content development calendars and management tools (Hootsuite), performance management strongly preferred. * Experience working as part of a team required * Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors, and customers face-to-face while also possessing an ability to work independently and use judgement when completing projects and analyzing complex queries * Ability to work under pressure and meet deadlines. Individual must be mature, professional, and possess meticulous attention to detail. * Support for training staff in Slate. WORKING CONDITIONS Office setting, with meetings and activities in buildings throughout the campus. Occasional conference travel may require airline, hotel and rental car reservations. Ability to work outside regular business hours to maintain deadlines, oversee social media engagements and to respond to fast-changing competitive environment is possible. This position is 40% remote. Hybrid Eligibility This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .

Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Purpose: Develops, executes and manages information technology strategies for Metro Parks and maintains the integrity of the technology environments supporting the various parks and departments within Metro Parks. This includes providing strategic leadership, oversight, and management of the Metro Parks' information technology services, facilities, hardware, software, and IT staff. Example of Duties Responsibilities: Manages the evaluation, review, and selection of computer equipment, software applications, and telecommunications equipment for all work units. Recommends optimal solutions by weighing the build, buy, or wait options based on understanding of budget and/or time issues. Manages the timely and cost effective delivery of these items. Oversees all IT-related purchasing and budget usage; works with Finance Director to develop and implement annual IT budget. Develops and implements long-range purchasing program for hardware and software. Assures the security of the computer systems and plans disaster recover protocols. Manages the e-mail functions and coordinates with other staff members for website function. Researches, designs, and implements voice and data networks. Troubleshoots hardware and software problems for upgrade, repair, or replacement. Assists parks and work units with their computer, telephone and networking needs. Reviews and sets up service contracts for technology and telephone systems. Oversees and directs telecommunications and technology consultants and vendors. Creates and executes project work plans. Manages project scope or requirement changes. Manages multiple and competing demands while determining the impact on time and budget. Revises plans as appropriate to meet changing requirements of projects. Develops and implements policies and procedures as related to information technology. Researching emerging technology for possible future needs. Provides training to Metro Parks' staff relating to information technology in a language easy to understand for non-technical individuals. Supervises information technology staff including approving leave requests, conducting performance evaluations, establishing goals, administering discipline if warranted, and assigning projects/work. Qualifications Education/Experience: Possession of a Bachelor's Degree in Information Technology, Computer Science or related field and significant experience providing information technology services in an organization or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Demonstrated understanding of computer security systems. Broad knowledge of the various aspects of voice and data technologies. Strong understanding of complex computer structures and the ability for repair, upgrade, replacement, or re-installation to computer systems or network control devices. Ability to create training programs, internal systems and editable documents. Must have a thorough knowledge of the organization's software to assist users in problem resolution. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Ability to deal with and defuse difficult, stressful situations calmly. Mathematical Skills: Ability to perform math related to budgets, contracts, reports, etc. consistent with the essential functions of the position. Ability to proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Ability to design and produce concise and accurate reports that provide management with meaningful data for decision-making. Uses critical and systems thinking. Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, etc. Lifting of computer equipment is regularly required during service activities. Work Environment: The employee regularly works in an office environment, but is required to work in outdoor weather conditions as needed to address networking, outdoor camera, and telephone line, etc. issues. Outdoor work may occur in extreme weather conditions. The employee is required to travel to parks throughout the District and to other locations as necessary. Any Additional Information: Exhibits a customer service-oriented demeanor. Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. Candidate must successfully complete a background investigation, including a criminal record check, driving record check, references, and finger printing. Supervision Received: Finance Director/Treasurer Given: Information Systems Technician FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies. Duties and Responsibilities: Essential Job Functions/Key Accountabilities: Electronic Giving Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality. Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests. Create standard and customized pledge sites to the expectation of the company. Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales. Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection. Provide troubleshooting assistance, answer questions, and training. Conduct regular audits of pledge sites and assist with external audits as needed. Review and make recommendations about software modifications and enhancements to improve processes. Data Management Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database. Provide reports and analysis of data upon request of department or organizational leadership. Use of multiple reporting tools Review procedures and make recommendations on improving efficiency. Training and Support Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features. Other Duties Other responsibilities as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required Education and Experience: Minimum bachelor's degree or equivalent combination of education and experience in a related field. 5 years of computer accounting, finance, and reporting. Preferred Education and Experience: Master's degree preferred Specialized Knowledge, Skills & Abilities (KSA) Relationship building skills Strong interpersonal communication Customer service abilities Excellent computer skills Analytical thinking Report writing Complex research and problem-solving Excel Spreadsheets Proactive, flexible and team player Ability to juggle competing priorities Self-motivated Attention to detail and accuracy Skilled with general accounting techniques and procedures Account receivable Reconciliations and auditing skills Strong computer skills to include Microsoft Office Suite, CRM, and donor databases Work Environment/Physical Demands (if any): The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Working conditions are normal for an office environment which includes but not limited to the following: Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear Employees may need to occasionally lift up to 25 lbs The noise level in the work environment is usually minimal UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.

**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now! **Job Description** We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2. **What You'll Do** + Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships + Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements + Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently + Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs + Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled + Build and maintain strong relationships with key stakeholders within state governments and public sector agencies + Mentor and guide State Account Managers within their region, fostering a high-performance team environment **What You'll Need** Required: + Bachelor's degree in Business, Public Administration, or a related field + At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients + Reside in a western state, preferably Utah, North Dakota or New Mexico + Demonstrated success in achieving sales targets and managing complex client programs + Strong understanding of public sector procurement processes and contracting + Excellent leadership, communication, and negotiation skills **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $110,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

As a Design Technology Manager, you will be responsible for delivering a Building Information Modeling (BIM) strategy, processes, and promoting the benefits of digital technology. You will support project teams to ensure that projects operate efficiently and effectively. The Design Technology Manager will work closely with project teams, REVIT committee members, IT, and firm leadership to continue to improve MA Design's digital processes. The role of the Design Technology Manager involves the following duties: BIM Standards + Workflow Management Provide leadership and support to project teams on BIM and digital delivery practices Support project teams in adhering to BIM requirements, protocols, workflows, and quality standards. Facilitate coordination meetings to resolve BIM issues and optimize workflows. Audit studio BIM practices, identifying technical gaps, inefficiencies, and inconsistencies Technical Support + Troubleshooting Liaise between project teams and leadership to align BIM strategies with organizational goals. Act as the primary point of contact for BIM-related queries and issues; oversee Revit committee efforts, including Revit tools and families development. Provide technical support and maintenance of core design technologies. Setting up and managing the digital platforms where project models are stored to be shared. Training + Development Facilitate training sessions to upskill project teams in BIM tools and processes. Document lessons learned and best practices to inform future projects. Ensure that staff has access to appropriate tools and equipment required Innovation + Technology Drive adoption of digital delivery methods and new technologies across projects. Maintain current knowledge of design software, industry developments in digital practice, and applicable techniques. Evaluate, recommend, and integrate new technologies, tools, and workflows to enhance digital delivery capabilities - including automation, data-driven design, and AI-assisted processes. Coordinate integration of BIM with other digital tools and AEC platforms. Skills and Qualifications Strong understanding of BIM software (advanced knowledge of Autodesk Revit required), related technologies, and project delivery methods. Advanced knowledge of architectural standard documentation and project development across all design phases. Experience with Dynamo, Grasshopper, Python, or other scripting/programming tools for process automation preferred. Familiarity with visualization tools (e.g., Enscape, Twinmotion). Familiarity with AI tools and experience integrating AI tools into design or project delivery workflows. Ability to lead teams, manage stakeholders, and facilitate effective communication Experience in managing BIM projects and implementation of BIM execution plans Skill in identifying and resolving technical issues and design conflicts Familiarity with both industry-wide and project -specific BIM standards and protocols Bachelor's degree in Architecture, Engineering, Construction Management, or related field. Why choose MA? Rooted in a set of core values, we prioritize our people above all else. We have cultivated a collaborative and inclusive culture where every voice is celebrated and every contribution is recognized. We firmly believe in nurturing the growth and development of our team members, offering continuous opportunities for learning, mentorship, and professional advancement. By joining our talented team at MA Design, you will embark on an extraordinary journey fueled by creativity and innovation. As an integral part of our passionate team, you will contribute to making a positive and lasting impact on the world through the transformative power of design. Together, we will craft spaces that not only fulfill their functional purpose but also leave an enduring impression on those who experience them. Our comprehensive benefits package includes: Medical, dental, and vision insurance Health Reimbursement Arrangement Options for Health Savings Account and Medical/Dependent Care Flexible Spending Accounts Basic life insurance coverage provided by MA Opportunities for additional life insurance, disability, critical illness, and accident coverage Leadership opportunities Paid time off (PTO) bank merges sick, vacation, and personal time, which allows you to the flexibility to use your paid time off as you see fit Seven paid holidays, plus two half-day paid holidays and two floating paid holidays 401(k) profit sharing plan and retirement savings advising Certification and licensure assistance Ongoing career development and advancement opportunities Mentorship program Impromptu get-togethers Workstation flexibility, including a cafe space, hoteling stations, and standing desk compatibility Flexible Schedule Opportunities for community engagement with our CSR partners Casual atmosphere with a supportive and collaborative team Core Values Always Passionate Give More Than You Get Relentlessly Innovative Stronger Together Energetically Optimistic Get Comfortable With Being Uncomfortable Treat Others As They Want To Be Treated MA Design provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. In addition to federal law requirements, MA Design complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. MA Design expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MA Design's employees to perform their job duties may result in discipline up to and including discharge.

Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies. Duties and Responsibilities: Essential Job Functions/Key Accountabilities: Electronic Giving Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality. Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests. Create standard and customized pledge sites to the expectation of the company. Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales. Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection. Provide troubleshooting assistance, answer questions, and training. Conduct regular audits of pledge sites and assist with external audits as needed. Review and make recommendations about software modifications and enhancements to improve processes. Data Management Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database. Provide reports and analysis of data upon request of department or organizational leadership. Use of multiple reporting tools Review procedures and make recommendations on improving efficiency. Training and Support Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features. Other Duties Other responsibilities as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required Education and Experience: Minimum bachelor's degree or equivalent combination of education and experience in a related field. 5 years of computer accounting, finance, and reporting. Preferred Education and Experience: Master's degree preferred Specialized Knowledge, Skills & Abilities (KSA) Relationship building skills Strong interpersonal communication Customer service abilities Excellent computer skills Analytical thinking Report writing Complex research and problem-solving Excel Spreadsheets Proactive, flexible and team player Ability to juggle competing priorities Self-motivated Attention to detail and accuracy Skilled with general accounting techniques and procedures Account receivable Reconciliations and auditing skills Strong computer skills to include Microsoft Office Suite, CRM, and donor databases Work Environment/Physical Demands (if any): The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Working conditions are normal for an office environment which includes but not limited to the following: Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear Employees may need to occasionally lift up to 25 lbs The noise level in the work environment is usually minimal UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.

A Quality Assurance Lead job in San Antonio, Texas or Findlay Ohio is available courtesy of Akkodis. This is a lead role where you will develop and drive the overall testing plan, with a focus on coordination and execution, not hands on test script creation. Prior testing experience is valuable, but this role is not building test scripts. Will consider remote for this position - this is a contract opportunity. Pay: $55 - $60 depending on experience Quality Assurance Lead Responsibilities: * This role will develop and drive the overall testing plan, with a focus on coordination and execution, not hands-on test script creation. * While prior testing experience is valuable, the role is not responsible for building test scripts or performing day-to-day testing unless absolutely necessary. * The individual will work hand-in-hand with the Program Manager and a dedicated testing team to manage execution. * Heavy emphasis on collaboration, alignment, and cross-functional coordination. * Familiarity with testing processes is important and will be an advantage, though this role remains primarily oversight and leadership-focused. Qualifications: * Bachelors Degree * Planning, developing and executing plans * QA/Testing experience * Some travel to San Antonio, TX If you are interested in this Quality Assurance Lead job in San Antonio, TX or Findlay, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records. Pay Details: $55.00 to $60.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

UASI is a nationally recognized leader in Health Information Management, delivering solutions that support optimization and strategic alignment across the mid-revenue cycle. We are currently seeking a Project Manager to join our team. The Project Manager will serve as the vital link between internal and external stakeholders and the development team. This role is responsible for translating high-level business needs into actionable technical requirements, managing the Scrum lifecycle, and ensuring that our development pipeline remains prioritized and aligned with our strategic goals. The ideal person will be driven by the goal of effectively and efficiently meeting timelines for product and feature launch and helping clients gain the most value from our solutions. Responsibilities include: Sprint Management: Lead and facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, backlog grooming, and retrospectives. Help test and validate completed work. Documentation & Story Writing: Author clear, concise user stories and technical issues that provide the development team with the necessary context to execute work effectively. Backlog & Prioritization: Collaborate with leadership to plan and prioritize the product backlog, ensuring the team is always working on the highest-value tasks. Stakeholder Engagement: Field questions from users and stakeholders, providing updates on project status and gathering feedback to refine requirements. Requirements include: Education: Bachelor's degree in Business, Information Technology, or a related field. Certifications: PMP or Certified Scrum Master (CSM) is a strong plus. Domain Experience: Previous experience in a healthcare setting is highly preferred. Technical Literacy: Sufficient technical background to understand development workflows and write "useful" tickets that describe technical work to be done. Medical Domain Knowledge (Bonus): Familiarity with medical coding, HCC audits, or Value-Based Care (VBC) workflows. Data Tools: Experience with Power BI and SQL for reporting or data visualization is a significant plus. Low/No Code Database: Familiarity with low/no code database solutions (like Quickbase) highly valued. Communication: Exceptional verbal and written communication skills, with the ability to "translate" between technical and non-technical audiences; train and explain to internal and external users; and engage with potential outside vendors while maintaining a positive “do what it takes” attitude. Ability to work in a hybrid environment in Cincinnati, OH. Why UASI? UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer competitive pay and an excellent benefit package. Apply today to help us deliver meaningful, high-quality solutions!

PREMIER HEALTH - SYSTEM SUPPORT 110 N MAIN ST, DAYTON, OH 45402 Full-Time / 8:00 am - 5:00 pm The Manager of Compliance for Physician Company provides leadership and oversight for the physician company's compliance program. Reporting directly to the Chief Compliance Officer, this role is crucial in ensuring adherence to all applicable federal, state, and local regulations, as well as Premier Health's internal policies and procedures. The Manager will collaborate extensively with the Compliance team, Senior Leadership, physicians, and staff across the organization to develop, implement, monitor, and continuously improve effective compliance strategies. This position requires a strong understanding of physician company operations, coding and billing practices, and relevant healthcare regulations. Education: * Minimum: Bachelor's degree in health information management, Business Administration, Healthcare Administration, or a related field. Licensure/Certification/Registration: * Certified in Healthcare Compliance (CHC) or must obtain certification within one year of employment. Experience: * Minimum of 7-10 years of progressive experience in healthcare compliance, preferably within a physician company setting. * Demonstrated expertise in electronic health record (EHR) systems and the ability to quickly adapt to new systems. * Proven experience with ICD-10 and CPT/HCPCS coding, as well as physician billing rules and regulations. * Strong understanding of Medicare and Medicaid regulations. * Experience working effectively with physicians, senior management, and staff at all levels of an organization. * Experience adhering to professional standards and compliance with federal, state, and local regulations, as well as organizational policies and procedures, including Premier Health Bylaws, Rules, and Regulations. Knowledge and Skills: * Comprehensive knowledge of healthcare compliance laws, regulations, and best practices. * Strong analytical, problem-solving, and investigative skills. * Excellent interpersonal, communication (written and verbal), and presentation skills. * Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment. * Proficiency in Microsoft Office 1 365 applications (Word, Excel, PowerPoint, Outlook, etc.). * Demonstrated ability to work independently and collaboratively as part of a team. * Strong leadership, team management, and mentoring skills. * Ability to handle confidential information with discretion and professionalism. Responsibilities: * Compliance Program Management: Lead and manage the daily operations of the Corporate Compliance Program for Premier Health's physician company, ensuring alignment with industry best practices and regulatory requirements. This includes developing, implementing, and maintaining comprehensive policies, procedures, work plans, and training programs. * Risk Assessment and Mitigation: Conduct regular and thorough compliance risk assessments to proactively identify potential vulnerabilities and develop effective mitigation strategies. Investigate and resolve compliance-related incidents and issues, ensuring timely and appropriate corrective actions and reporting. * Auditing and Monitoring: Oversee compliance auditing and monitoring activities for physician the company with a focus on coding, billing, documentation, and other key risk areas. Conduct detailed reviews of medical records, document audit findings, and prepare comprehensive written reports with actionable recommendations. * Regulatory Expertise: Maintain current and comprehensive knowledge of relevant federal and state regulations, including but not limited to Medicare and Medicaid regulations, HIPAA, Stark Law, Anti-Kickback Statute, and other applicable healthcare regulations. * Coding and Billing Compliance: Possess a strong understanding of coding and billing practices for the physician company, including ICD-10, CPT/HCPCS coding, APCs, DRGs, and other relevant coding and reimbursement methodologies. * Training and Education: Develop and deliver engaging and effective compliance training programs for employees at all levels, including physicians, nurses, administrative staff, and other relevant personnel. Create and update training materials to reflect current regulations, best practices, and organizational policies. * Collaboration and Communication: Foster strong working relationships with workforce members, physicians, business partners, and leadership across the organization. Communicate compliance-related information clearly and concisely through various channels, including presentations, written reports, and training sessions. * Reporting and Oversight: Provide regular and comprehensive reports on compliance activities to the Chief Compliance Officer, senior management, and relevant committees. Oversee and report on key compliance functions, including conflict of interest disclosures, exclusion screenings (for board members, vendors, employees, and non-staff), compliance hotline management and resolution, work plan progress, annual reports, and responses to special requests or compliance guidance. * Team Leadership: Supervise, mentor, and develop compliance staff, conducting performance evaluations, providing feedback, and creating professional development plans. Foster a positive and collaborative team environment. * Policy and Procedure Development: Directly or indirectly responsible for the development, implementation, and maintenance of compliance policies and procedures that address relevant regulatory requirements and organizational risks.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications SKILLS REQUIREMENTS:Sound written and oral communication skills required Demonstrates strong leadership and project management skills within a team environment Must be able to adjust to multiple demands, shifting priorities, and rapid change Must be results and goal oriented, possess sound judgment and ability to apply critical thought processes when developing solutions EDUCATION & EXPERIENCE REQUIREMENTS:SAP/GRC experience strongly preferred Bachelor's degree in Management Information Systems, Computer Science or similar degree CISA preferred1-3+ years large public accounting firm or general industry IT audit experience preferred Must be experienced in performing audits within a multi-platform, networked environment Specific Skills Needed: Seeking an individual with the ability to learn quickly, attention to details, strong communication skills (written and verbal) and reliable. Specific skills: audit background, developed Policy and Procedures, project management skills, information security background (optional), HITRUST knowledge (optional) Additional Information $23/hr 6 MONTHS