Information Technology Operations Manager Jobs Near Me

We are searching for an Information Technology Manager to provide technical leadership in all aspects of our business. You will communicate with employees and leadership to ensure our company's technologies are used appropriately. Strategic thinking and strong business acumen are essential in this role. You will be well-versed in current technological trends and familiar with a variety of business concepts. Responsibilities: Develop technical aspects of the company's strategy to ensure alignment with its business goals Supervise system infrastructure to ensure functionality and efficiency Build quality assurance and data protection processes Monitor KPIs and IT budgets to assess technological performance Communicate technology strategy to leadership and use feedback for necessary improvements and adjustments Lead the strategy for technology platforms, partnerships and external relationships Identify, compare, select and implement technology solutions to meet current and future needs Create overall technology standards and practices and ensure adherence Track, analyze and monitor technology performance metrics Oversee all system design and changes in system architecture Keep abreast of new trends and best practices in the technology landscape Work closely with Marketing, Business Development and Operations to define and deliver new products and enhancements Manage phone systems, copiers, printers, and internet providers Buying, management, recording for documentation, licenses and invoices for all hardware and software Work with compliance for cybersecurity and data management plan Oversee and work directly with IT company Responsible for set up and termination of employees Password management for all general software Requirements & Skills: Proven experience as an IT Manager or similar leadership role Knowledge of technological trends to build strategy Understanding of budgets and business-planning Ability to conduct technological analyses and research Excellent communication skills Leadership and organizational abilities Strategic thinking Problem-solving aptitude Ability to train employees on technology Knowledge of Salesforce is a plus BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus Benefits: Competitive compensation Health benefits Bonus programs A 401 (k) retirement plan with company match A fun and friendly team of colleagues

IT Infrastructure Manager | Managed Services | $200k | Boston, MA Role: IT Infrastructure Manager Salary: $160,000 - $200,000 + Comprehensive Benefits Package Are you a seasoned IT professional with a passion for leading teams and managing cutting-edge Microsoft Azure infrastructures? Do you thrive on researching and implementing new technologies to drive business success? If you have a strong background in IT infrastructure management and are looking for an exciting opportunity to make a significant impact, we want to hear from you! About Us: Our client is an innovative and rapidly growing company based in Boston, MA, committed to leveraging technology to drive our business forward. They are currently seeking a dynamic IT Infrastructure Manager to lead the talented team and manage their robust IT infrastructure. With a hybrid work setup, you'll enjoy the flexibility of remote work while still having access to our vibrant office environment. Role Overview: As the IT Infrastructure Manager, you will oversee a team of 15 IT professionals, ensuring the reliability, scalability, and security of our IT infrastructure. Your strong expertise in managing Microsoft Azure infrastructure will be essential as you lead efforts to research, evaluate, and implement new technologies. Experience in managed services will be beneficial as you streamline our operations and enhance service delivery Key Responsibilities: Lead and mentor a team of 15 IT professionals, fostering a collaborative and high-performance culture. Manage and optimize our Microsoft Azure infrastructure, ensuring high availability, security, and scalability. Research, evaluate, and implement new technologies to enhance our IT infrastructure and support business goals. Oversee the design, deployment, and maintenance of servers, networks, and cloud-based solutions. Ensure compliance with industry standards and best practices for security and data protection. Collaborate with cross-functional teams to identify and address infrastructure needs and challenges. Manage vendor relationships and service agreements to ensure effective delivery of managed services. Monitor infrastructure performance, troubleshoot issues, and implement improvements as needed. Develop and manage budgets, timelines, and resources for infrastructure projects. Qualifications: Proven experience as an IT Infrastructure Manager or in a similar leadership role. Strong expertise in managing Microsoft Azure infrastructures. Experience with managed services and vendor management. Excellent leadership and team management skills. Strong problem-solving abilities and a proactive approach to addressing infrastructure challenges. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Bachelor's degree in computer science, Information Technology, or a related field; relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, ITIL) are a plus. Proven ability to research and implement new technologies to drive business success. Benefits: Competitive salary ranging from $160,000 to $200,000, depending on experience. Comprehensive benefits package, including health, dental, and vision insurance. Retirement savings plan with company match. Generous paid time off and holiday schedule. Opportunities for professional development and career advancement. Hybrid work environment offers flexibility and work-life balance. Collaborative and inclusive work culture. If you are a visionary IT Infrastructure Manager ready to lead a talented team and drive innovation in a dynamic environment, we would love to hear from you. Join us in shaping the future of our IT infrastructure. Apply today and be part of a forward-thinking team committed to excellence! Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are in search of a Director of Sales / Business Development to lead our efforts in providing AI, Cloud, Data, and Digital Transformation services to cater to the needs of prominent financial institutions located in the Washington DC metropolitan area. The candidate must be Local to the Washington DC Metro Area Director of Business Development is responsible for leading the sales strategy, execution, and management of our field-based AI, Cloud, Data & Digital Solutions opportunity pursuits. This position will be responsible for the management and growth of existing customer acquisition & development of new customers. We are looking for someone who has a deep understanding of the financial services industry, a proven record of accomplishment in building and leading large sales opportunities and uses creative approaches that can help the Idexcel brand flourish. It is an exciting opportunity to execute a vision to grow the Cloud, Data & Digital Solutions Business for Idexcel. Key Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Build a high-performance cloud solutions sales pipeline focused on emerging Gen AI, Cloud & Data technologies, including Cloud Application Modernization, DevOps, AI & Data science. Achieve monthly, quarterly, and annual sales targets established by the Management and execute business development, offering positioning and sales strategies across the defined geography. Develop and manage the overall sales strategies and related cadence and processes. Develop and manage metrics/success criteria for all sales personnel, programs, and activities. Work with the executive team to identify and develop strategic alliances and closely support major customers. Represent the company at customer, partner, and industry events. Consistently coach and develop sales team members.

Job Requirements : Associate degree with two or more years direct experience; or equivalent combination of education and experience. Bachelor's degree preferred Relevant IT certifications preferred Experience with Windows Desktops, peripherals, cell phones & CCTV Knowledge of installation, troubleshooting and repair, and training methods related to personal computer systems. Ability to communicate effectively to technical and non-technical audiences Competency in the Microsoft Office Suite Good problem-solving skills Good organizational skills with the ability to multitask in a fast-paced environment Ability to work well with others Must have a dedication to continually update knowledge and keep up to date on technical advances Willingness to travel up to 50% to community sites Able to sit or stand for extended periods of time. Able to use keyboard and mouse while completing assigned tasks. Bend and reach with hands and arms on a regular basis. Able to lift and carry up to 50 pounds occasionally. Job Description: Responsible for providing Tier 1 and 2 help desk assistance and support related to computer systems, hardware, or software. Responds to questions, runs diagnostic programs, isolates problems, and determines and implements solutions. Works to develop and support standard hardware and software configurations in support of technology initiatives. Provides support to all Harmony locations which may require travel. Responsibilities include but are not limited to: Provide remote support and desk-side problem resolution support for users of computer software, hardware, and peripherals. Grant access, change, and re-set passwords. Learn all internal business applications and provide Tier 1 and 2 PC/Network support and general application support to a distributed user base. Serve as the initial point of contact for troubleshooting hardware/software, PC and printer problems. Identify, troubleshoot, resolve, and escalate issues related to desktop computer hardware, software, and related equipment installation and configuration including cell phones and CCTV systems. Effectively utilize and manage the IT Helpdesk System Understanding of TCP/IP based Devices Command Line Experience Critical System Response and monitoring RMM Tool Usage Experience Other duties as assigned by management

Title: Director of IT Location: Full-time office based position near the Ho-Ho-Kus area. 1 work from home day offered a week. Company: Largest publicly held, nationwide distributor and reclaimer of refrigerants in North America. Responsibilities: The IT Director reports to the CFO and leads a team of 3-5 people, is responsible for developing the organizations IT vision and creating actionable goals. Work closely with the company's senior Leadership to improve security, infrastructure, IT systems and network. Lead the IT Team with a focus on ERP and the activities of a Business Continuity Program Ensure the IT roadmap is current and executing to achieve company goals and milestones on time and within budget Oversee IT operations and supervise IT staff and systems Develop IT strategy as it relates to the organization's infrastructure (hardware, information systems, security and communication systems) Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss Consult and influencing stakeholders across the organization to identify technology needs and to optimize the use of technology Ensure smooth delivery and operation of IT services which includes monitoring systems performance Create processes and standards for selection, implementation, and support of IT systems Oversee newly intigrated Enterprise Resource Planning (ERP) System and Customer Relationship Management (CRM) Tool. Responsible for the creation and design of the ERP system solutions architecture and implementation. Develops and maintains relationships with external IT vendors and service providers Facilitates IT security audits or investigations Provide direction, guidance, and training to IT staff Requirements: Bachelor's degree as a minimum, preferably in Computer Science, Business Information Systems, or related field 10+ IT experience; with 3+ years leading an IT Team, building strategic plans and successful execution Project or program management certification and/or lean process improvement (i.e., Six Sigma) certification preferred but not required.. Working IT knowledge of Cloud Platform, Web based skills, Electronic Data Interchange (EDI), Cyber Security and Business Continuity Concepts. Ability to assess needs relating to hardware, software, SAAS and Helpdesk. Previous experience delivering complex ERP systems solutions. Successfully led a complex, full-lifecycle ERP implementation(s) for Finance and Operations/Supply Chain. Strong leadership and decision-making skills Proficient in latest technology for IT systems and management Proficient in Microsoft Office Suite or related software. Excellent communication, interpersonal and organizational skills Must be able to work in the office fulltime - no relocation will be considered Compensation: Base salary 180-215K based on experience + 15% performance bonus and full employee benefits.

Headquartered in Colorado Springs, CO, IntraNerve Neuroscience (INN) is a national provider of neurology and telehealth services. INN is accredited by The Joint Commission and provides a range of high quality, 24/7 neuroscience services - including IntraOperative Neurophysiological Monitoring (IONM) and Continuous EEG Monitoring - positively impacting the lives of over 35,000 patients annually. Established in 2006 (and privately held), INN is committed to excellence in the field of neuroscience services and raising the standard through innovation, continuous improvement, ethical business practices, and a patient-centric approach in all we do as an organization. Position Summary INN is seeking an experienced professional to serve as the Director of Information Technology (IT), who will assume a pivotal role in developing and executing IT strategy in alignment with INN's mission in patient care. The Director of IT is responsible for overseeing the technology, maintenance, networking, security, and overall stability of information systems 24/7. This position requires ongoing research of technology, security, and healthcare trends, along with the implementation of new technology, risk management strategies, and best practices to increase company efficiencies. The Director of IT must have a strong understanding of the technology needs and cybersecurity vulnerabilities faced by the organization. This is a versatile position, requiring strong business acumen, personnel management, and project management skills, along with close collaboration with Executive Management, Business and Clinical Directors/Managers, along with INN's healthcare facility partners, consultants, contractors, and vendors. This role will serve as a strategic advisor to Executive Management on technology trends and opportunities. General Duties & Responsibilities Oversee all aspects of information technology, hardware, and software applications Oversee a growing team of IT professionals and responsive 24/7 Service Desk operations Oversee the design, development, and implementation of IT policies and procedures Plan, manage, and implement Information Security (INFOSEC) policy, risk and information governance, vulnerability management and routine assessments Implement and oversee a structured Risk Management (RA) program Maintain organizational effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies and business processes Responsible for implementing routine and ongoing training of company users, along with engagement in educational programs such as cybersecurity awareness training; provide guidance regarding industry best practices and regulatory requirements Ensure the overall security and protection of all Company data, and electronic Protected Health Information (ePHI) in accordance with HIPAA regulations Identify problematic areas within IT infrastructure and implement strategic solutions Preserve all digital and physical assets by implementing disaster recovery, file integrity and back-up procedures, information security and control structures Establish and sustain positive, collaborative working relationships with company staff and 3 rd parties (healthcare facilities, vendors, contractors, and consultants) Organize and lead regular meetings with company staff and 3 rd parties; offer feedback based on INN business operations, processes, experience, and risk Deliver documentation and reports on implemented IT solutions Stay current with emerging technologies, industry trends, and technical developments Oversee annual IT budget and report to VP of Finance & Executive Management Adhere to HIPAA HITRUST guidelines and regulatory requirements Available 24/7 for in the event of mission-critical or patient care emergencies Key Results Areas (KRAs) Regular, ongoing Risk Analysis (RA), INFOSEC Policy, and staff training initiatives Stability and redundancy of all IT systems, infrastructure, and security measures Healthy, collaborative relationships across departments and with all external parties Maintain excellent customer satisfaction relative to professional, 24/7 timely IT support Continuous improvement and specialized training/pathways of all IT team members Continuous cost-containment measures and budget recommendations within IT Knowledge, Skills, Abilities, and Other Characteristics Strong leadership, technology, and analytical skills Excellent written and verbal communication skills Strong attention to detail and commitment to accuracy Ability to understand and communicate to others complex business processes High level of integrity, ethics, and professionalism In-depth knowledge of healthcare information management and best practices Analytical mindset with strong problem-solving capabilities Ability to understand and communicate complex business and/or technical processes Ability to interpret and explain complex business and/or technical information Ability to prioritize effectively and handle shifting priorities in a professional manner Ability to work as a team player with people of all backgrounds and experience levels Ability to work with deadlines in a demanding healthcare and business environment Ability to effectively manage employees, coach, counsel, and discipline as necessary Ability to take initiative, use sound judgment, and make independent decisions Education, Experience, and Certifications Bachelor's Degree (required) in computer science, information management, business, or relevant field; Master's Degree (preferred) in healthcare, business, or relevant field 10+ years of progressive IT experience, including project and staff management 3+ years of experience in healthcare information management Experience in project management, risk management, regulatory compliance, software implementation, policy writing and administration, databases, programming, delivering training and education material, customer/stakeholder relationship management Experience with Microsoft Azure, AWS, and cloud-based applications Compensation & Benefits Company Paid Health Insurance Coverage Available Dental & Vision Insurance Coverage Available Company Paid Life, Short-Term, and Long-Term Disability Insurance Paid Time Off (15 Days Annually) Paid Company Holidays Paid Sick Time (3 Days Annually) Company 401(k) Match Annual Continuing Education Allowance Job Type: Full-time, Exempt Schedule: Monday through Friday Work Location: In-Office (Remote Work Available) Reporting Structure: Reports to Executive Management Review Structure: 30-Day, 90-Day, & Annual Reviews Applications for this position are accepted on an ongoing basis. The posting will remain open until the position is filled. Interested candidates are encouraged to apply the same day they view this posting.

Join our award-winning Managed Service Provider, recognized as one of DMV's "50 Great Places to Work." We're celebrated not just for our exceptional employee programs, growth, and innovation but also for our commitment to creating a work environment that prioritizes work-life balance, values every team member, and supports career advancement. We offer a comprehensive range of services including cyber security, cloud computing, professional services, and managed services. Our team-oriented culture ensures a challenging yet enjoyable work atmosphere that brings out the best in everyone. We are seeking a versatile System Engineer to consult, implement, and manage a broad spectrum of solutions. The ideal candidate is a “jack of all trades” who thrives in a dynamic environment, working with both enterprise-level clients and SMBs. In this role, you will be responsible for customizing solutions across a diverse technical stack, contributing to meaningful projects, and advancing your career with us. We support professional growth with up-front certification costs, salary increases, and ample opportunities for career progression. Responsibilities: Provide comprehensive IT support and technical project consulting to a diverse range of business clients. Manage back-end systems and consult with end users to resolve technical issues. Plan, implement, and deploy computer, server, and cloud-based solutions tailored to client needs. Handle network reconfigurations and printer setups to ensure seamless operations. Provide VoIP deployment, firewall management, virus/malware cleanup, and ongoing help desk support for end users. Configure and install computer systems, as well as various Windows servers. Manage migrations for M365 and G-Suite environments. Build and migrate Azure environments to meet business objectives. Implement virtualization solutions using Hyper-V or VMware, including setting up new infrastructure and completing physical-to-virtual (P2V) migrations. Qualifications: Must have: Experience working with a Managed Service Provider (MSP). Expertise in VMware or Hyper-V virtual environments. Experience with Microsoft 365 (M365) migrations. Strong understanding of Windows Server, Active Directory, DNS, and DHCP. Experience with networking (LAN/WAN), routers, switches, firewalls, and VPN setup and management. Familiarity with backup and disaster recovery solutions (e.g., Veeam, Datto, or similar). Knowledge of security best practices, including firewall configuration and antivirus solutions. Experience with RMM (Remote Monitoring and Management) tools like ConnectWise, Kaseya, or SolarWinds. Benefits: 100% Health/ Vision/ Dental 401k+ Company Match PTO + Holidays + Sick Days Hybrid work from home Bonus program Certification paid up front Profit Sharing

We have been retained to fill a full-time Sr Manager of IT Infrastructure position for our client that is an investment bank specializing in M&A advisory services, representing sellers and buyers of companies worldwide. At this company, you are welcomed into a collegial environment where every individual has the opportunity to make an impact in a powerful and significant way. Please read before applying: This job is located in Richmond, VA and will require an average of 3 days a week onsite. In order to be considered, you must be able to work in the U.S. without sponsorship and be located in the greater Richmond region. Overview: The Senior Manager, IT Infrastructure brings an experienced, pragmatic technical skillset to lead the IT Infrastructure Engineering Team. This leader will be responsible for designing, implementing, optimizing and supporting a wide range of enterprise IT infrastructure technologies utilized across the firm. This position will lead a core team of engineers in the execution of infrastructure backlog, initiatives and operations. Core Responsibilities: • Provide technical direction over a collaborative team of engineers, vendors and third-party providers (where appropriate) to deliver and manage the IT infrastructure environment, including network, server, storage, telephony, Active Directory / Entra, M365, email, Azure and related MS digital workplace technologies. • Fostering a close-knit team that receives coaching, mentoring, and training focused on security, uptime, response time, and efficient delivery, with clear ownership and priority definitions, individual development plans, and a collaborative support structure. • Partner and collaborate with cross-functional teams to ensure alignment, prioritization and progress in the planning and delivery of tactical efforts and strategic projects. Perform enhancement work and support requests according to established service levels, budgets, and compliance standards. • Foster a culture of continuous improvement, prioritization, innovation, and proactive problem-solving within the technology infrastructure and security team. • Develop and implement a comprehensive IT Infrastructure strategy and roadmap focused on eliminating technology and process debt, ensuring availability, incident readiness and continued functionality enhancements. • Redefine, implement and extend IT operational standards in line with ITIL best practices. Ensure that all relevant platforms and processes are supported with operational playbooks, checklists and schedules that are well managed and measurable. • Define key metrics regarding IT infrastructure health, performance and availability and prepare/deliver as part of broader KPI set reported on regular schedule. • Define and lead a comprehensive, multi-platform initiative focused on on premise to cloud migration of data center resources and the modernization and simplification of telephony and centralized secure file storage. • Ensure technology risk-related requirements and processes are executed timely and effectively. Support risk and security assessments as required by parent company and / or external assessors. • Monitor environment for security concerns/findings and raise concerns with the Security Team (and other partner teams) as needed. • Ensure team members have individual development plans, clear definitions of ownership and priority and training where needed. • Participate in annual Technology planning cycle, develop and manage the IT Infrastructure budget with internal teams, vendors and stakeholders. Manage prospective and incumbent vendor relationships and continually assess product roadmaps for ongoing fitness for purpose. Job Specific Competencies, Education & Experience: • 10+ years of experience designing, implementing, troubleshooting and supporting enterprise Microsoft environments, M365 / Azure deployments and Office suites. • 10+ years directly leading / managing technical teams in large-scale corporate technology settings. • Passion for technology, innovation, and learning of new skills while ensuring an exceptional customer experience. • High degree of technical creativity and the ability to lead the continuous improvement of platform sustainability, functionality and performance. • Highly collaborative and able to partner productively and influence among staff, peers and stakeholders. • Proficiency in gathering stakeholder needs, using these to establish technical vision and ensure that Infrastructure projects are additive and impactful to the business. •Proficiency in situational leadership and the ability to apply talent management techniques to optimize the team's performance. • Proficiency in organizing, prioritizing and executing workload and communicating plans and progress. • Expert level of knowledge in Windows desktop operating systems. • Expert level of knowledge in Active Directory / Entra maintenance, configuration and enterprise identity management (IAM / PIM / PAM / SSO). • Expert level of knowledge in Azure tenant architecture, configuration, security, monitoring and support. • Expert level knowledge of virtual environments and their design, configuration, administration and security. • Expert level of knowledge in Windows server operating systems, administration and security. • Advanced level of knowledge of applying risk-based security architecture and hardening concepts in a complex Microsoft oriented environment. • This role is in office, full-time. This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time.

We're seeking a passionate Program Manager to join our growing IT consulting firm! You'll be responsible for overseeing Program projects, ensuring smooth workflow, and leading a team of talented individuals. Requirements Proven ability to drive strategic initiatives, including recruitment, marketing, and business development. Experience in building and managing high-performing teams to deliver innovative solutions. Strong project management skills, including the ability to prioritize tasks, manage timelines, and communicate effectively with stakeholders. Proven track record in managing large-scale recruitment programs involving diverse technical roles. Demonstrated ability to collaborate effectively with recruitment teams, proactively identify and escalate hiring bottlenecks, and provide accurate and timely updates to CEO. Call stakeholders, candidates if needed when in need to meet the hiring targets and own the outcome. Own and manage Program projects from conception to completion, utilizing Trello boards and other project management tools. Collaborate with clients and internal teams to define project scope, timeline, and deliverables. Develop and execute project plans, keeping a close eye on deadlines and budgets. Foster a "get things done" attitude within your team, promoting efficient problem-solving and a results-oriented approach. Provide mentorship and guidance to team members, helping them develop their skills and expertise in Program. Identify and mitigate potential project risks, proactively implementing solutions. Track project progress, gather data, and generate reports to measure success. Excellent communication and interpersonal skills, with the ability to motivate and inspire a team. A "can-do" attitude and a willingness to go the extra mile. Other Details: Location: Reston, VA. This is a Remote job, but local candidates are preferable Length: 2+ years, long term The difference between something good and something great is attention to detail - AVM Consulting.

ADP is hiring a Director of Service Technology. Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you intrigued by technology and how it can help solve business problems? Are you a leader looking to transform a team as it faces new opportunities at an ever-increasing pace? Well, this may be the role for you. In this role, you will be responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will lead a team that maintains and supports these networks throughout the HRO. You will be responsible for leading the team through implementing new and innovative technologies in your space and aligning with leaders across the HRO for successful rollouts of these new platforms and features. You carry the weight of ADP's service reputation and client satisfaction in your hands. Every day, you will use your technical awareness and ADP partnerships to lead and align your team and business stakeholders to incorporate and support innovative and enhanced product capabilities. You will leverage your leadership expertise to establish the direction of your team's daily activities, coach and develop your team members, create an overall productive and enjoyable working environment for your team, and manage and resolve partner escalations. To thrive in this role, you will have a communication style that builds rapport and establishes trust with your stakeholders and your team making it easy to understand and take action on your initiatives. Your aptitude for technology will shine. Pace should not scare you. As a result, your team and stakeholders will lean into your vision and lean into you for their confidence in our communications strategy. You will find not only a career here but lasting friendships in a company that values inclusion. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: ***************************** Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** What you'll do: What you can expect on a typical day: Functional Area Support. You will help the HRO's various functional areas manage their communications strategies through IVR, Genesys Voice and Chat channels, and Co-Browse solutions. This may include enhancements to systems or changes to current routing options based on business changes or uncovered challenges. Support might also involve your team partnering with CAET or other ADP partners to resolve individual user issues as they arise. Team Organization. You will provide team members leadership, guidance, and direction to ensure quality work and tasks are completed according to scheduled timelines. You will align your team with the most important programs and projects. This may include detailed program management for new functionality as well as ongoing product training for new associates and continuing education for existing associates. Learn. You will maintain a current knowledge of the technologies involved in Omni Channel communications, including those that are being utilized by the Enterprise, as well as the potential for emerging technologies. Experience: You have 8+ years of experience in relevant skills gained and developed in the same or similar role. TO SUCCEED IN THIS ROLE: At least two years of administrator experience with Genesys or similar technology. Technical support experience. A working knowledge of Genesys chat and IVR or similar technologies. Excellent leadership and people management skills, with at least one year of experience as a team leader or manager. Experience documenting process flows in PowerPoint or Visio and articulating them. Strong communication and collaboration skills and experience engaging with leaders and stakeholders at all levels of the organization, problem-solving, planning, system administration, and a strong customer service focus. You will have a Bachelor's degree or equivalent. For additional comfort in the role: Product or Project Management experience. Experience leading a technical support team. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be owners, and challenge one another's ideas to find the best solution. Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

Role is 100% remote but PM may need to travel to construction sites occasionally. The Senior IT Project Manager will lead and manage the IT portion of Multiple large Casino construction projects in different states. Each project will consist of phases. One phase will be the temporary facility implementation, and then permanent facilities. The Senior IT PM will work with and oversee existing IT Project Managers and help guide the creation of a reusable project plan for future construction and IT implementation projects. Responsibilities • Project Management: Lead and manage the IT Construction Project, including planning, execution, monitoring, communication, and closing phases. • Template Creation: Create a reusable project plan for future construction and IT implementation projects. In charge of gathering, storing, and distributing all projects artifacts. • Supervision: Provide oversight and support the IT Project Management team. • Stakeholder Engagement: Collaborate with key stakeholders, including senior leadership, IT staff, Construction team, and external vendors, to ensure project alignment with goals and objectives. • Resource Allocation: Coordinate and allocate resources effectively to ensure project milestones are met. This includes managing project teams, budgets, and timelines. • Risk Management: In charge of identifying, assessing, and mitigating project risks and issues that could impact the quality and timely delivery of projects. • Communication: Facilitate discussion, decision making, and conflict resolution effectively with all stakeholders and team members. Aid in removing blockers occurring within the project, that can slow on-time delivery. • Quality Assurance: Ensure that all project deliverables meet the highest quality standards and comply with regulatory requirements. • Reporting: Provide regular project updates to senior leadership, including status reports, progress metrics, and performance evaluations. • Vendor Management: Liaise with third-party vendors to ensure that project requirements are clearly communicated and met. Skills and Qualifications • Minimum of 7-10 years of experience in IT project management, with a focus on Construction projects • Must be proficient with Smartsheet, and all its functions. • Proven ability to lead cross-functional teams and manage complex IT projects • Strong communication skills to coordinate with team members, vendors, and management. • Excellent time management and organizational skills, to keep the project on schedule. • Project management skills to start and finish projects successfully. • Demonstrated understanding of Project Management processes, strategies, and methods • Strong sense of personal accountability regarding decision-making and supervising teams • Experience working in a high-level collaborative environment and promoting a teamwork mentality. • Ability to predict challenges and to proactively head-off obstacles. • Strong analytical and problem-solving skills, with a focus on delivering practical and innovative solutions. Travel: PM may need to travel occasionally to construction sites in multiple Sates

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. IT Security Analyst Contract: 1 Year Hybrid: 1 day a week, potentially more based on need Richmond, VA Top 3 skill sets: -Technical Proficiency -Incident Threat Analysis -Communication & Collaboration Responsibilities: -Monitor security alerts and incidents using Nozomi, Sentinel, and Purview. -Assist in investigations of security events. -Implement and manage security policies and rules in Sentinel & Purview. Requirements: 6 years of IT security analyst experience with Nozomi, Sentinel & Purview TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

Who are we? At Scalian, we are a leading multinational engineering consulting firm with 5000 specialists and over 30 years of experience. We are specialized in Digital Systems (IT & Software and Systems Engineering) and Industrial Performance (Quality Assurance, Supply Chain, and Project Management). Our expertise serves various technological sectors such as the aerospace, defense, rail, and energy industries while providing distinctive support to their development and operations. Are you an experienced Infrastructure Project Manager? If your answer is yes, it's your lucky day as we are looking for a dynamic and talented person to join our team in the US! What will your role be? Scalian is seeking an experienced Infrastructure Project Manager to oversee the design, installation, testing, and documentation of IT components. The role involves both business domain and cross-business domain execution and management, spanning Corporate and Support Functions, Engineering Solutions, Marketing/Sales/Customer Support Services, Programs, Manufacturing, Supply Chain, and Quality and PSL (Professional Services and Logistics). Activities: Develop project plans and associated milestone deliverables, from Requirements gathering to Go-live and Operational viability Interact and develop trust relationships with business counterparts Collaborate with both business and technical teams to resolve operational issues and propose improvement plans Monitor and report on solution deployment and project progress, ensuring adherence to budget, scope, schedule, and quality Contribute to IT Asset consistency management and ensure updates in Project planning Coordinate actions with all stakeholders involved in the project Conduct regular steering committee reviews and/or weekly/bi-weekly status updates What skills and qualifications are we looking for? 5+ years IT Project Management Ability to manage multiple projects at one time. Experience in a global office / high tech industry Soft skills - presentation, interpersonal skills Technical skills in Project Management Tools Deep understanding of one or more Business domains including Engineering, Manufacturing, Customer Services, HR, Finance, Legal, PSL and ect... Why join us? To acquire experience in different critical industries and projects while working for the same company; To have a competitive salary and a great benefits package To access trainings that focus on expanding your knowledge while staying up to date with cutting edge technologies and best practices; To have a clear career development plan that suits your goals; To have the possibility of working abroad through our mobility program thanks to our international presence; To join a dynamic, specialized and fast-growing group where communication is key and where every team member is valued. To be part of a team where having fun is essential.

Do you want to play a key role in enhancing the Cybersecurity program for a Fortune 200 company and national brand that has also been listed on the Fortune 100 Best Places to Work for the past 20 years in a row. Do you enjoy working in a collaborative environment where your experience and ideas can shape the direction and development of critical cybersecurity information risk management capabilities? Do you want to work with a team of talented professionals that have highly advanced technical knowledge and be the subject matter expert in information security risk management, third party risk management, and business continuity? Then your job search begins and ends here…. I. BRIEF POSITION SUMMARY: The Information Risk Manager is a critical leadership role that demands a comprehensive blend of technical expertise and strategic relationship management across information risk functions, including information security risk management, third party risk management, privacy operations, and business continuity. This individual is tasked with leading the development, implementation, and continuous refinement of an Information Risk Management framework, aligning with industry standards such as ISO 27001/2 and NIST 80030. Beyond technical responsibilities, this role is pivotal in fostering strong relationships with stakeholders, including business owners, regulatory bodies, third-party vendors, and internal teams, to ensure cohesive risk management strategies. The Information Risk Manager will oversee security policies, conduct risk assessments, manage security awareness training, and lead initiatives in business continuity, third-party security due diligence, and cyber regulatory readiness. This role serves as the information risk subject matter expert and strategic advisor in all facets of information risk management to all levels across the organization. II. THE DAY TO DAY Lead the adoption and adaptation of a comprehensive information risk management framework, integrating privacy operations, security controls design & implementation, and continuous improvement mechanisms, while maintaining strong leadership and stakeholder relationships. Develop and manage security policies and procedures, ensuring compliance with legal, regulatory, and industry standards. Conduct thorough risk assessments, identifying potential threats and vulnerabilities, and implement robust security measures to protect organizational assets, with a focus on transparent communication and collaboration with stakeholders. Oversee the design and delivery of security awareness training and communications programs, enhancing the security culture within the organization and engaging with stakeholders to ensure widespread adoption and understanding. Manage business continuity risk & resiliency planning, ensuring the organization's ability to operate during and recover from adverse events, while working closely with stakeholders to align continuity plans with business needs. Conduct third-party security due diligence and vendor risk assessments to safeguard against third-party risks, collaborating with stakeholders to ensure third-party practices align with organizational security standards. Lead cyber regulatory readiness initiatives, preparing the organization for compliance with current and future security and privacy regulations, and engaging with regulatory stakeholders to ensure alignment and readiness. Engage in strategic board reporting, providing insights and updates on the organization's security posture and risk management efforts, and fostering strong relationships with leadership to support informed decision-making. Foster a culture of continuous improvement, regularly reviewing and enhancing security and risk management practices, with a focus on stakeholder feedback and collaboration to drive organizational resilience and security. III. EDUCATION AND/OR EXPERIEINCE Bachelor's degree in Technology, Computer Science, Business, or a related field. Master's degree or relevant professional certification (e.g., CRISC, CIA, CIPP, CISM, GIAC, CISSP) is preferred. CRISC and CISA required. A minimum of 10 years of leadership experience in information risk management or a similar role, with a focus on leadership and stakeholder management. Proven expertise in information security, information risk management, and compliance frameworks (NIST, CIS, ISO27001/2, etc.). Demonstrated leadership in privacy operations, security awareness training, business continuity, and third-party risk management, with a track record of successful stakeholder engagement and collaboration. Strong understanding of cyber regulatory environments and experience in senior leadership reporting and communication, with the ability to build and maintain effective stakeholder relationships. Extensive experience in information risk assessment, policy development, and incident response management, with a focus on strategic stakeholder communication and collaboration. Excellent communication skills, with the ability to effectively lead teams, influence stakeholders, and drive organizational change through strong leadership and stakeholder relationships. Excellent analytical, problem-solving, and decision-making skills; high level of accuracy and attention to detail. Strong leadership and organizational skills; ability to manage multiple projects and teams in a fast-paced environment. Exceptional interpersonal and communication skills, both written and verbal, with the ability to explain complex compliance issues to stakeholders at all levels. Demonstrated leadership - ability to gain consensus across teams without direct reporting responsibility. Strong leadership skills, with the ability to manage and mentor a team of risk management professionals. Dedication and commitment to top-quality service and to exceeding customer expectations. Proven ability to influence without authority the information risk management direction of others. Ability to build relationships that help overcome obstacles and time constraints to successfully deliver remediation to completion. IV. WORK ENVIRONMENT This role operates in a dynamic, fast-paced office setting, reporting directly to the VP, Chief Information Security Officer. The environment demands high levels of focus, collaboration, adaptability, and strategic stakeholder engagement to manage multiple, simultaneous demands and ensure the organization's security risk and compliance posture.

Seeking a highly skilled Technical Program Manager to lead and manage complex technology projects for federal and commercial clients. This individual will oversee cross-functional teams, ensuring project goals are achieved on time and within budget. The ideal candidate will have a strong combination or a technical and business background, proven leadership skills, and the ability to drive multiple technical initiatives to completion while delivering measurable value to the organization. Primary Responsibilities: Lead high level and detailed technical design with senior technical staff to create compliant and efficient architecture. Oversee scoping and funding of technical resources required to deliver the technical design across teams. Drive implementation of technical tasks, monitoring key dependencies and reporting risks/issues/blockers. Collaborate with stakeholders to define program objectives, scope, deliverables, and success metrics. Oversee multiple, simultaneous projects, ensuring alignment with organizational goals and objectives. Develop and manage program budgets, schedules, and resources while maintaining accountability for results. Work closely with cross-functional teams, including engineering, product management, and external vendors, to ensure successful program execution. Identify risks and opportunities and proactively develop mitigation and contingency plans to ensure seamless project delivery. Produce detailed program status reports for stakeholders, including performance metrics and actionable insights. Lead change management efforts to ensure smooth adoption of new processes, technologies, or systems. Act as a liaison between technical teams and business stakeholders to ensure clear communication and shared understanding of priorities. Drive continuous improvement initiatives to optimize program delivery and team performance. Oversee multiple project teams, ensuring program goals are reached Skills/Qualifications: 9+ years of experience working on technical/software engineering teams fielding capability up to Enterprise-scale systems. 7+ years of experience as a software/technical engineering manager, technical lead, or technical manager with Agile processes. Knowledge of solutions architecture, web technologies, relational databases, networks, Cloud, and security. Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership. Exceptional leadership, time management, facilitation, and organizational skills Outstanding working knowledge of change management principles and performance evaluation processes. Ability to develop and communicate new concepts via written and spoken interaction; apply them accurately throughout an evolving environment; organize, schedule, and coordinate work phases; and determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of complex problems. Ability to quickly adapt to a changing environment and quickly learn new technology concepts, including software and hardware. Strong analytical and problem-solving skills for design, creation, and testing. Education/Experience Requirements: Bachelor's degree in Business Administration or a Technical Discipline. Proven track record of successfully managing and delivering complex technology solutions within federal or commercial environments. Clearance: U.S. citizenship required Possesses or can obtain OPM Position of Public Trust or DoD Secret clearance. Desired Certifications: PMP Certification Certified ScrumMaster (CSM) PMI Agile Certified Practitioner (PMI-ACP) SAFe Program Consultant (SPC) or equivalent certifications Work Location: Fairfax, VA - Hybrid

We are seeking a skilled and experienced Network Manager to lead a commercial program in the DC Metro area. This role involves overseeing the design, implementation, and maintenance of network systems to support data, voice, and audio communications. The ideal candidate will have extensive experience in network management, including leadership of technical teams and expertise in both classified and unclassified IT environments. Location: Arlington, VA (Onsite) Key Responsibilities: Network Management: Supervise the design, analysis, planning, modification, and maintenance of networks and network components to ensure optimal performance for data, voice, and audio communication activities. Team Leadership: Manage and mentor a team of Network Analysts, Network Engineers, NOC Analysts, and Security Engineers, providing guidance and support to ensure effective team performance. Capacity Planning: Direct the analysis of short- and long-term capacity needs for switching, routing, transmission, and signaling. Network Design and Evaluation: Conduct network architecture design, feasibility studies, cost assessments, and internal performance and traffic analysis. Continuously evaluate new technologies to enhance network efficiency and customer experience. Technical Specifications: Provide detailed specifications and schematics for network architecture, hardware, and software selection. Develop tools and solutions to address current and future business needs. System Testing: Oversee the testing and validation of network systems to ensure reliability and performance. Technical Expertise: Maintain up-to-date knowledge of network and computer hardware/software interconnections, including routers, switches, firewalls, hubs, bridges, and gateways. Operational Leadership: Administer and execute policies, processes, and procedures affecting team workflow. Lead daily operations and ensure effective coordination of network activities with customer Points of Contact (POCs). Qualifications: Education: Bachelor's Degree required; a degree in STEM or Business preferred. Experience: Minimum of 10 years in Network Management, with experience in managing geographically dispersed sites and large end-user bases. Certifications: ITIL v3 Practitioner certification required; ability to obtain ITIL 4 Managing Professional within the first six months. CCNP (or equivalent, such as CCDP) is required. Technical Knowledge: Proven experience with Zero Trust Networks and a deep understanding of Zero Trust Security Principles. Leadership Experience: At least 5 years of experience managing network engineers of varying levels. Preferred Skills: Experience in Enterprise IT Managed Services Background supporting both classified and unclassified IT environments Take2 is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Roles and Responsibilities: Job Title: IT Security Monitoring Analyst Duration: 12 months **This is an onsite role in Richmond, VA 8am - 5pm EST and must have 6+ years of related experience** Top 3 skill sets: -Technical Proficiency -Incident Threat Analysis -Communication & Collaboration Monitoring and analyzing security events and alerts to detect potential threats using Microsoft Sentinel. Develop and maintain rules, filters, and use cases within the Security Information and Event Management (SIEM) system to improve detection capabilities. Developing and maintaining security monitoring processes and procedures. Identifying and responding to security alerts in Operational Technology (OT) environments. Collaborating with IT, OT, and security teams to enhance overall security posture. Generating detailed reports on security incidents and trends. Qualifications: Proven experience with Microsoft Sentinel.**Required experience** Strong understanding of security monitoring and incident response. Excellent analytical and problem-solving skills. Ability to work effectively in a team-oriented environment. Strong communication skills, both written and verbal.

Vaco has partnered in the search for an IT Project Manager for a full-time role, working onsite in Roanoke, VA. INDUSTRY: Industrial Automation, specializing in custom control solutions across various industries. PAY: up to $88,500 with a full benefits package LOCATION: Roanoke, VA - onsite *NO C2C. Open to candidates who can work on W2 without sponsorship.* YOU WILL: Lead/Manage the project teams - delegation, risk management, planning and scheduling. Manage customer interactions and expectations through the full project lifecycle. Track and Manage project financials, including budget management, procurement management, invoice and change order management. Collaborate with Product Development Team on future projects, products and solutions. REQUIREMENTS: BS degree: preferred in - electrical engineering, engineering technology 3+ years in IT project management Project Management software: Procore strongly preferred. OSHA 10 or 30 training preferred. Project Management Professional (PMP) preferred.

Required Skills & Experience (This is a contract until end of May 2025*****) * Active secret clearance * 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience. * technical background in SW, IT or Communications preferred * Experience managing the design and installations of complex SW, IT or Communications related systems, to include management of construction and deployment schedules, subcontractors, and vendors. * Experience managing complex Microsoft Project or other project management software plans. * Experience working in a government contracting environment. Nice to Have Skills & Experience * Certification in Project/Program Management (e.g. PMP, PgMP, CAPM, PMI-ACP, PRINCE II, etc.). Job Description Insight Global is looking for an IT Project Manager for one of our clients in Norfolk, VA. This is an onsite role. This is a multi-faceted role, requiring the candidate to simultaneously manage multiple small to mid-scale IT and Communications systems installation projects, both locally and via remote means. The ideal candidate has strong project tracking experience and experience coordinating with IT and government personnel. The PM must have experience with Microsoft project. Essential Job Responsibilities Managing complex IT and Communications engineering projects to include: * Decomposing and refining tasking into project objectives by reviewing project proposals and plans, while conferring with management. * Assisting in the definition of project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility. * Determining project responsibilities by identifying project phases, resource requirements, and other necessary elements. * Determining project schedules by studying project plans and specifications, calculating time requirements, and sequencing project elements. * Maintaining project schedules by monitoring project progress, coordinating activities and resolving problems. * Coordinating amongst various teams in different engineering disciplines to present a unified, integrated product to project stakeholders. * Preparing project status reports by collecting, analyzing, and summarizing information and trends, and recommending actions. * Defining, generating, and reviewing project requirements documentation. * Monitoring projects to ensure work scope, schedule, and budget are well defined and maintained. * Performing risk management to minimize project risks. * Meeting budgetary objectives and making adjustments to project constraints based upon financial analysis. * Ensuring that project management methodologies used are in line with organizational processes. * Leading a teams of project engineers to complete Complex IT and Communications System installations. * Engaging with and managing the work of subcontractor installation companies. Compensation: $48/hr to $57/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.