Information technology professional jobs in Anderson, IN - 704 jobs
All
Information Technology Professional
Information Technology Specialist
Computer Technician
Information Technology Technician
Information Technology Internship
Computer System Technician
Information Engineer
Information Technology Analyst
Technical Support Specialist
Application Specialist
Information Technology Administrator
Network Technician
Technical Expert
Support Associate
Production Support Technician
Road Construction Equipment Products Application Specialist Sign-On Bonus and Relocation Offered
Brandeis MacHinery & Supply Company
Information technology professional job in Indianapolis, IN
Can be located in the Indianapolis or Fort Wayne Area
RPAS Objective:
The objective of this RPAS position is to grow current relationships and develop new target road industry accounts. This role will also show the customer the commitment and expertise Brandeis brings to their business. The focus of this position shall be on all paving and milling contractors in Brandeis's Indiana territory and developing a thorough understanding of their applications and how the products supplied by our vendors for these applications can be best utilized.
Overview:
The RPAS will be expected to achieve a level of expertise enabling him to perform startup, demonstration, and diagnose operational application issues. The RPAS is expected to become a liaison with the customer and Brandeis personnel in an effort to be proactive in expediting solutions for customers. The RPAS will work closely with the sales reps to coordinate demos, startups and product application training with customers in their territories. The focus of the RPAS will be to build relationships with job foremen, crew superintendents, and other operations personnel of the targeted accounts in order to be a resource for these individuals and provide assistance needed to help promote and support our products. The RPAS is expected to be the primary point of contact with our road development products vendors to obtain relevant information from these suppliers to facilitate the functions described herein. He should be perceived by these suppliers to be our “Application expert” on all issues related to road development products.
RPAS Duties & Responsibilities:
1. Perform Machine Deliveries/ Walk-arounds and Operator Training.
Perform new machine deliveries.
Perform machine walk-around and familiarization with owner / operator.
Perform machine start up, systems integrity / operations training for product demonstrations and Customer purchased machines.
Perform warranty due diligence, explanation and documentation.
Perform manufacture post-delivery machine inspections.
2. Develop & Maintain excellent customer relationships, i.e.: External, Internal.
Develop and maintain relationships with the proper customer personnel.
Coordinate communications between Brandeis, Customer Technicians, Superintendents and Manufacturers on potential problems or issues, and provide guidance on and, if applicable, estimates/quotes for appropriate corrective measures.
Take ownership of road development Customer issues and follow-up through closure of issues.
Insure that targeted road development Customers within Brandeis territories are familiar with available Brandeis product and service offerings.
3. Perform Machine inspections at regular intervals.
Visit road development customer jobsites to observe, inspect machines and report to sales and service how machines are performing.
Be familiar with road development Customer machines & applications.
Train customers continuously on proper operation and general maintenance.
4. Assist in creating and maintaining CRMseries customer and machine computer data based information
Machine files are to reflect make, model, serial number, service meter reading, etc.
Customer files are to reflect address, contact names, phones, etc.
Call files are to reflect date, contact name, subject discussed, opportunities, etc.
5. Market Brandeis Product Programs, Sales, Service & Parts.
The RPAS will be a resource to the sales functions for the road development products to assist Brandeis Sales Department by making recommendations as to the products and specifications that would best fit the customer's work environment, personnel, and applications.
Work in conjunction with machine sales to offer special product support or warranty programs.
Work with Sales Reps and PSR's to develop Road products programs and solutions that show customers value.
Position Requirements:
Relative 2 yr. College Degree or Technical/Diesel College Graduate or relative Military Training Program minimum. 4 yr. College Degree preferred.
Mid- Level Computer experience (MS Office, Outlook, etc.)
2+ Yrs. College & 5+ yrs. utility/construction/mining, road development equipment industry experience or 10+ yrs. utility/construction/mining, road development equipment industry experience.
Prior industry repair/maintenance shop management experience preferred.
Positive personality, team player, problem solver, self-starter, outstanding integrity, superior communicator.
Able to travel overnight on a regular basis for product training, or company related business.
Be available to work at night on occasion for new machine delivery start up or Customer application / machine diagnosis.
Must pass background check, employment physical and drug screen.
$57k-89k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
DAI Functional/Technical Expert
CSCI Consulting 3.7
Information technology professional job in Indianapolis, IN
CSCI is seeking an experienced Defense Agencies Initiative (DAI) Expert to support our DoW and Defense Agency clients. This role requires deep hands-on expertise operating, the DAI ERP solution, with strong functional knowledge of federal financials, workflows, and reporting. The ideal candidate will have experience supporting DAI implementations or sustainment efforts across Defense agencies, with the ability to troubleshoot issues, evaluate capabilities, and guide stakeholders through system functionality and best practices.
Responsibilities
Serve as the subject matter expert (SME) for DAI, functionality, workflows, and financial modules (Order to Cash (O2C), Cost Accounting (CA), Procure to Pay (P2P), Budget to Report (B2R)
Assist to define DAI setups, user roles, and business processes to meet mission and compliance needs
Support financial managers and end users in navigating DAI, submitting transactions, troubleshooting errors, and understanding system behaviors
Analyze financial data extracted from DAI to support budget formulation, execution, reconciliation, and financial reporting
Document system changes, configuration updates, standard operating procedures (SOPs), and functional requirements
Provide training, job aids, and guidance to government users, ensuring accurate and compliant use of DAI functionality
Collaborate with cross-functional teams, including system owners, financial staff, auditors, and integration partners, to maintain alignment and resolve issues
Support audit readiness efforts by validating financial system outputs, ensuring appropriate controls, and assisting with documentation and evidence requests
Recommend enhancements to financial workflows, reporting capabilities, and system usage to improve operational effectiveness
Minimum Requirements
Bachelor's degree in Finance, Accounting, Information Systems, Business, or a related field
5+ years of hands-on experience configuring or operating DAI within a Defense Agency environment
Deep understanding of DAI functional modules and their integration with federal financial workflows
Strong grasp of federal appropriations, budget execution, Treasury reporting, and Defense financial management processes
Ability to analyze financial data from DAI and translate system outputs into actionable insights
Experience troubleshooting DAI errors, workflow failures, transaction issues, and data discrepancies
Proficiency with data tools such as Excel, SQL, Power BI, or similar platforms
Strong written and verbal communication skills, with the ability to brief senior stakeholders
Excellent organizational and problem-solving skills
U.S. Citizenship required; ability to obtain a security clearance
Creativity and adaptability in problem-solving
Ability to work with clients to understand their needs
Professional presence
Preferred Skills
Understanding of DoD financial structures, appropriations, and audit requirements and how they map into DAI
Experience supporting Air Force, DFAS, DLA, DHRA, or other Defense components using DAI
Familiarity with Oracle EBS/Oracle ERP, DEAMS, or related financial systems
Experience with workflow optimization, process mapping, or financial system modernization efforts
Demonstrated ability to work independently and within a high-performing, multi-disciplinary team
Strong customer-service orientation and confidence engaging with government clients
Ability to work in a team environment, as well as independently
Strong customer and vendor relationship skills
Demonstrated ability to comply with data standards and policies
Motivation to learn new technologies and methodologies that demonstrate value
Past experience working with a federal agency / state or local government agency
Department of War experience is a plus!
About CSCI
CSCI is an award-winning informationtechnology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed!
At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again!
Benefits of Working at CSCI
Competitive salaries
Generous Paid Time Off (PTO) package
Paid holidays aligned to the Federal calendar
Full health benefits including medical, dental, vision, and life insurance
401(k) retirement plan
Team building events
Professional development support
Legal
CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to with any questions.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team.
E-Verify
CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit*********************
California Consumer Privacy Act (CCPA) Notice
As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA).
This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations.
By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant:
Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process.
Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process.
Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies.
Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law.
For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team.
Disclaimer
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
$75k-99k yearly est. 2d ago
Delivery Support Associate
NSC 4.8
Information technology professional job in Indianapolis, IN
Preferred: Bi-lingual Spanish speaking
The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk).
Key Accountabilities
Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries.
Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome.
Process necessary background checks and drug tests required for jobs.
Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday.
Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates.
Provide timecard and billing adjustment as needed to ensure proper payout and invoicing.
First point of contact for trouble shooting any onboarding and payroll issues.
Work with each recruiting team on ensuring job boards are up to date.
Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active.
Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process.
Contribute to front of the office duties as needed per office.
Other duties as assigned.
Minimum Experience Requirements
High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
Prefer experience with human resources processes, employee onboarding, and/or payroll process experience.
Previous experience with delivering exceptional customer service.
Ability to work independently
Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information.
Judgment and decision-making ability.
Strong customer service/client relations skills.
Organizational and multi-tasking skills.
Communication skills (oral and written).
Ability to handle stress successfully.
Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications.
Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems.
Able to initiate and embrace change.
Time management skills (ability to multi-task).
Interpersonal skills.
$23k-33k yearly est. 5d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Richmond, IN
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$55k-78k yearly est. 14d ago
IT Support Specialist
On-Board Companies 4.5
Information technology professional job in Indianapolis, IN
Function: IT & Security
Reports to: Manager, IT
The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs.
This role will be asked to work a hybrid schedule out of our downtown Indianapolis office.
Key Responsibilities:
Provide first-level technical support to internal users, resolving hardware and software issues.
Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed.
Install and configure computer systems, software, and peripheral devices.
Assist in the setup of new users' accounts and equipment.
Maintain and update IT documentation, including manuals, procedures, and configurations.
Create knowledge base articles to assist users in resolving common issues.
Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points.
Troubleshoot network connectivity issues.
Skills and Experience Needed:
Bachelor's degree inInformationTechnology, Computer Science, or related field preferred.
1-3 years of experience in IT support, preferably in a SaaS environment.
Basic technical knowledge of IT systems, network administration, and cybersecurity..
Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems.
Basic understanding of networking concepts.
Strong problem-solving and communication skills.
Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus.
Competencies
Accountability
Creating an Inclusive Environment
Initiating Action
Adaptability
Customer Focus
Managing Conflict
Building Partnerships
Dealing with Ambiguity
Decision Making
Business Acumen
Driving for Results
Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indianain 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
Company provided equipment (laptop, software, etc.)
Employment with a growing, casual, fun, philanthropic minded company
Employer paid extended health benefits, including health spending account (CAN based employees)
US Based Employees
Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
Medical Flexible Spending Accounts available.
Dependent Care Flexible Spending Accounts available.
Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher).
Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
Paid Time Off (PTO)/Holiday
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
$30k-42k yearly est. Auto-Apply 22d ago
Computer Field Tech Position- Indianapolis IN
BC Tech Pro 4.2
Information technology professional job in Indianapolis, IN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC)
Department of Defense
Information technology professional job in Indianapolis, IN
Apply IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ENTERPRISE SERVICES, CLOUD PROJECT MGMT OFC, ZTAJ Apply Print Share * * * * Save * This job is open to * Requirements
* How you will be evaluated
* Required documents
* How to apply
Summary
Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information.
Summary
Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information.
Overview
Help
Accepting applications
Open & closing dates
01/08/2026 to 01/22/2026
Salary $107,428 to - $144,481 per year Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Indianapolis, IN
Cleveland, OH
Columbus, OH
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
13
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status Yes
Announcement number DFAS-DHA-ML-12858136-26 Control number 853664500
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All US Citizens.
Duties
Help
* Manages the cloud computing architecture for DFAS which includes the front-end platforms, servers, storage, databases, software, delivery, networks required to manage cloud storage.
* Conducts complex research and continuous validation of rapidly-evolving cloud technologies to develop enterprise-wide strategies, techniques and procedures for all DFAS cloud-based application.
* Plans, organizes, and determine scope and depth of system(s) and controls which are largely undefined.
* Provides expert input in the development of contract language to ensure system, network, and operational security requirements are met.
Requirements
Help
Conditions of employment
* U.S. Citizenship or National
* Suitable for Federal Employment
* Registered for Selective Service (if applicable)
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
* Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
* In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
Qualifications
Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.
Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized experience is defined as the Subject Matter Expert for hardware, software, storage and backups ran and created on UNIX systems; including experience with Continuity of Operations (COOP) as it relates to UNIX systems.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
We may use this announcement to fill additional vacancies within 90 days of the closing date.
Education
Education is not substitutable for specialized experience at this grade level.
Additional information
* Moving expenses WILL be paid.
* Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
* As a condition of employment, you may be required to serve a 1 year probationary period during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.
* This position is exempt from the Fair Labor Standards Act.
* Travel requirement is occasional.
* This position is covered by a bargaining unit.
* This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.
* Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA).
* PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
* Males born after 12-31-59 must be registered or be exempt from Selective Service (see ********************
* Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here).
* The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
* Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
* All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
* Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement.
DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions inprofessional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
* Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
You must provide a complete Application Package which includes:
* Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at *******************************************************************
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
* Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
* Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation.
* Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.
* Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/22/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must provide a complete Application Package.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the application and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
You must provide a complete Application Package which includes:
* Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at *******************************************************************
* Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
* Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
* Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
* Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation.
* Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.
* Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
* Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
* Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
* Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/22/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$107.4k-144.5k yearly 14d ago
IT Helpdesk Specialist
Marian University (In 4.1
Information technology professional job in Indianapolis, IN
As part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks applicants for an IT Help Desk Specialist. The IT Help Desk Specialist/AV will promote Marian University's Catholic Franciscan mission and identity by providing technical assistance and support related to computer systems, hardware, or software. The Help Desk Specialist will respond to client requests, isolate problems, and determine and implement solutions. Additionally, this individual will manage software support applications as well as various helpdesk ticket tasks and customer support.
Essential Duties and Responsibilities:
* Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
* Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware.
* Respond to customer service requests either in person or over the phone.
* Train end users and other IT employees.
* Maintain daily performance of computer systems.
* Ability to troubleshoot problems in order to provide solutions.
* Install, modify, and repair computer hardware and software.
* Run diagnostic programs to resolve problems.
* Help Tier 3 to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
* Build and deploy computers for users and new employees.
* Ability and flexibility required as part of the "on-call" team and schedule.
* Other Duties as assigned.
Required Qualifications:
* Knowledge of and commitment to the mission of Marian University
* Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 and all Office versions.
* Experience with Active Directory.
* Excellent communication skills and telephone etiquette.
* Strong organizational skills.
* Detailed oriented with the ability to multitask.
* Previous experience in an IT Service Desk role.
* Incident management experience - managing incidents including business expectations and communication maintaining SLA compliance.
* Ability to work closely with others in a team environment yet also highly motivated with an ability to work independently.
* After hours support as requested.
For Consideration All Applications Require:
* Cover Letter
* Current resume or CV
* Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
* Responses to the supplementary mission & identity questions.
Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application:
****************************
Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.
$57k-70k yearly est. 60d+ ago
AV Production Support Technician
One Diversified, LLC
Information technology professional job in Indianapolis, IN
How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
What You'll Do:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologiesin critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Biannual preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$47k-79k yearly est. 36d ago
IT Help Desk Technician
Crew Carwash 3.7
Information technology professional job in Indianapolis, IN
The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year
Free carwashes, naturally 😊
Industry-leading training
Incredible growth potential
Tuition reimbursement and paid IT certifications
Group health, dental, and vision
401K with company match
Crew's expectations:
Work schedule is generally 10a-8p, 5 days per week and includes 1 weekend day each week.
Provide level 1 telephone/email support for all Crew locations.
Respond to incoming ticketing portal break/fix and new IT requests.
Repair, image, and configure new IT assets for deployment at Crew locations.
Troubleshoot application and hardware issues to resolve problems for users.
Possess initiative and motivation with a “get the job done” attitude.
Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's or Bachelor's Degree inInformationTechnology highly preferred.
Must possess the ability to deal tactfully with customers, team members, and the general public.
Focused on quality while maintaining a sense of urgency.
We're Really in the People Business, We Just Happen to Wash Cars!
$30k-41k yearly est. 10d ago
IT Specialist
Infracore
Information technology professional job in Indianapolis, IN
Infracore is growing and looking for an IT Specialist to join our team of elite IT professionals.
Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies.
We believe in fostering an employee-centered culture through collaboration and providing opportunities, training, and resources for employees to become their most successful self. We stand for each other's success with core values based on Integrity, Commitment, and Trust.
Key Responsibilities:
Contribute to enterprise IT initiatives and business-critical IT projects including overseeing account security setup system during rollouts.
Manage Active Directory users, groups and GPOs.
Identify and resolve gaps in documentation, including IT processes, configurations, checklists and diagrams.
Partner with front line service staff to support service desk escalations and be client and vendor interfacing.
Maintain and monitor laboratory computer endpoints for compliance and security.
Play a significant role in administration of back-end IT systems.
Take ownership of the maintenance of key systems, client backup infrastructure and backup processes and client systems monitoring infrastructure under the direction of IT Manager/Director:
Maintenance key systems on a daily, weekly, monthly, quarterly (DWMQ) maintenance plan for the client. Maintenance tasks may include upgrading and patching hypervisors, virtual servers, cloud servers (AWS or Azure)
Test restores on a weekly, monthly and quarterly basis. Documents any issues with the process, informs their manager and ensures issues are resolved quickly to ensure the integrity of client's backup system
Ensure business-critical systems are monitored and that alerting is configured to notify personnel of potential issues with systems.
Make modifications to existing PowerShell scripts, for example, adding a different license type to an employee onboarding PowerShell script, or replacing one function/API call with an updated one.
Identifies ways to improve department efficiency through creative ideas and solutions to further scripting and automation of common tasks, recommending tools to improve efficiency and removing redundant steps from an existing process.
Manage (service settings, service policies) of the Microsoft 365 ecosystem including Exchange Online, Teams, SharePoint and OneDrive.
Manage a small (< 10 VM) virtualized server environment on VMWare or Hyper-V, including deploying VMs, configuring networking, security, backups, managing snapshots and patching
Manage enterprise backup solutions including Veeam and Azure Backup, including creating and editing jobs, monitoring jobs, troubleshooting failed backups and performing test restores
Configure cybersecurity measures, such as multi-factor authentication, SSL certificates, disk/device encryption and public key infrastructure (PKI)
Mentors and trains fellow team members as appropriate.
Requirements
High school diploma or general education degree (GED); or equivalent combination of education, certifications and experience
3+ years of relevant work experience in an Enterprise IT department troubleshooting a wide variety of end-user issues
Strong experience with Azure Active Directory and Azure MFA
Working knowledge of MS365 ecosystem
Working knowledge of common security risks including phishing, password re-use and social engineering
Working knowledge of networking, such as DNS, TCP/IP, ARP, Subnetting and Wi-Fi
Experience working in an enterprise IT ticketing system
Experience with PC and Mac hardware components
Working knowledge of physical server infrastructure, including servers, RAID, redundant power supplies, UPS infrastructure
Perform updates on network devices such as switches, routers and firewalls
Working experience with Windows Serverand common services such as DFS, NPS, DHCP, DNS, File and Print
Preferred Skills and Experience:
Experience in a laboratory setting.
Knowledge of common legal compliance initiatives such as SOX, HIPAA, CCPA and ISO
Benefits
Company Benefits and Perks:
Medical, Dental, Vision
Employer paid Life & Long-Term Disability Insurance
401(k) matching
Vacation, Sick and Holiday pay
Ongoing professional and leadership development
Certification path and reimbursements
Cell phone reimbursement
Employee Assistance Program
Social events
$62k-87k yearly est. Auto-Apply 15d ago
You don't see the right position? Let us create it with you
Browning Day 3.6
Information technology professional job in Indianapolis, IN
Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems.
We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for!
Requirements:
Satisfactory completion of a background screening.
Authorization to work within the US
$51k-69k yearly est. 60d+ ago
Manager, Catalyze360 IT Contracts & Business Operations
Eli Lilly and Company 4.6
Information technology professional job in Indianapolis, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Organization Overview
Lilly Catalyze360 is a comprehensive approach to enabling the early-stage biotech ecosystem by democratizing access to infrastructure, expertise, and resources. Through its interconnected pillars-Lilly Ventures, Lilly Gateway Labs, Lilly ExploR&D, and Lilly TuneLab-Catalyze360 strategically removes barriers that traditionally block bold science from becoming life-changing medicines, providing biotechs with flexible combinations of capital, physical lab space, R&D capabilities, AI/ML tools, and decades of enterprise learning.
Job Summary
The Manager of IT Contracts & Business Operations is responsible for negotiating fee-for-service IT contracts across the Lilly Catalyze360 organization. This role requires a proactive, self-driven individual with deep expertise in AI technologies and IT infrastructure and services who can navigate technical complexity while securing favorable commercial terms. The ideal candidate stays current on emerging AI/ML and other IT trends, understands their practical business applications, and can translate that knowledge into well-structured agreements that protect Lilly's interests while enabling innovation. This individual will provide contract matter expertise for IT engagements and collaborate with legal, finance, and technical stakeholders to structure agreements that balance business needs, risk mitigation, and cost optimization. The role has potential to expand into managing Business Operations IT pilots and systems implementations as well.
Key Responsibilities
* Negotiate complex contracts for a variety of Catalyze360 IT needs, including IT professional services, software license, software development, service level, SaaS/PaaS/IaaS, and AI/ML agreements as well as associated change orders
* Serve as the primary interface between Business Operations and IT/business stakeholders, translating technical requirements into contractual terms and managing vendor relationships to ensure alignment with business objectives
* Collaborate cross functionally with IT/business, legal, finance, and other stakeholders to structure IT agreements that balance business needs, risk mitigation, and cost optimization
* Identify and mitigate business risks throughout the contracting process, including protecting sensitive confidential information and privacy
* Manage multiple concurrent IT contract negotiations while monitoring performance and vendor compliance
* Potential to oversee implementation, configuration, and ongoing management of Contract Lifecycle Management (CLM) and other systems to optimize contracting processes and ensure compliance
* Potential to structure and oversee Business Operations pilot programs and promote adoption of successful pilot solutions
Minimum Requirements
* Education: Bachelor's degree from an accredited college or university
* Experience: 3+ years of experience with a variety of IT contract negotiations (including IT professional services, software license, software development, service level, and SaaS agreements) in the biotechnology/ pharmaceutical or other regulated industry
* Work Authorization: Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
Additional Skills/Preferences
* Experience
* Demonstrated experience negotiating contracts for AI/ML applications across drug discovery and development
* Prior experience designing and coordinating pilot programs, proof-of-concept initiatives, or technology evaluations
* Experience with Contract Lifecycle Management (CLM) system implementation and optimization
* Skills
* Strong understanding of and fluency with IT architecture, cloud infrastructure, software development lifecycle, and enterprise technology solutions
* Advanced expertise in Intellectual Property frameworks for AI/ML efforts
* Deep understanding of IT security requirements, compliance frameworks including privacy regulations, and data governance in regulated industries
* Ability to work through competing priorities with speed and agility in a highly collaborative environment with diverse stakeholders
* Excellent communication skills with ability to engage diverse stakeholders including technical, legal, and finance team members
* Strong analytical and problem-solving capabilities with strategic thinking and an entrepreneurial mindset
Additional Information
* Travel up to 10% US as needed for stakeholder engagement and vendor meetings.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$69,000 - $165,000
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
$69k-165k yearly Auto-Apply 6d ago
IT Application Administrator
Inpwr
Information technology professional job in Indianapolis, IN
Job DescriptionSalary:
InPwr, Inc. is looking for an IT Application Administratorto join our dynamic team!
We are an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, and Naples, FL. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we believe in building it better, focus on complex opportunities, and taking the electrical design to the next level, with licenses in over forty states and projects across the nation.
WeInPwrpeoplethroughpersonalcommitment,relentlessdedication,anddrivingresultstogether.
Come Join our Team!
IT Application Administrator - Summary
This position plays a vital role in InPwrs InformationTechnology strategy. While our general IT focuses on hardware, networks, security, and technical support, the Application Administrator is key in helping manage and administrate the various applications and platforms used within the company.
In this role, you will work with many key LOB applications to administer and manage users/roles, act as a key liaison between business units and IT, centralize application/platform license management, coordinate support needs with third-party vendors, and oversee application/platform support and maintenance processes. Your efforts will help reduce project inefficiencies, establish consistent practices across departments, and ensure seamless collaboration with IT, subject matter experts, and other stakeholders.
Essential Functions
Manage Autodesk Build users and roles, assign to jobs, research automations and integrations
Manage and maintain Microsoft SharePoint environment permissions, periodic reviews of SharePoint security, structure, and storage
Administer users and roles across most other company applications and platforms, perform access audits, onboard and offboard users as necessary, support user needs
Organize and maintain an updated inventory of InPwrs application and platform portfolio and perform periodic reviews to determine obsolete or duplicated efforts
Oversee the procurement, tracking, renewal, and compliance of software licenses in coordination with IT and authorized approvers
Implement an approval process for any new applications or platforms requested by business units, and assist with setup, triage, and support controls for any new additions or major upgrades
Develop a deep understanding of application and platform integrations to support system efficiency - without direct project-level execution
Assist Learning & Engagement (L&E) to configure program packages and documentation for onboarding initiatives
Engage with business unit subject matter experts (SMEs) across platforms to align best practices and maintain systematic protocols
Skills and Requirements
Knowledge of Autodesk Build administration and management
Knowledge of Microsoft SharePoint (cloud) administration and management
Business systems knowledge familiarity with construction/engineering software platforms (e.g. Oracle Primavera, Bluebeam PDF, Trimble Spectrum, Trimble Accubid, Autodesk products, etc.)
Experience managing user roles, permissions, and platform access across multiple applications
Strong knowledge of software asset management (SAM), license tracking, compliance, and renewals
Integration Awareness Understanding of how enterprise applications connect and share data (e.g., ERP, BIM, project management systems)
Process Improvement Ability to identify inefficiencies and streamline workflows through automation or standardized practices
Collaboration & Communication Strong ability to act as a liaison between business units, IT, and SMEs; clear communicator with both technical and non-technical audiences
Project Coordination Skilled in setting up, maintaining, and documenting systems for new and ongoing projects
Training & Onboarding Support Experience working with learning teams to configure onboarding packages and support adoption of tools
Problem-Solving Analytical mindset to troubleshoot software-related issues and improve processes
Attention to Detail Highly organized in maintaining inventories, lists, and compliance documentation
Physical Function
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at times
Must be able to access and navigate each department at the organizations facilities
Benefits:
Medical,Dental,VisionandLifeInsurance100%companypaidforemployees
Paidvacation&holidays
401(k)companymatch
30-daypaidsabbaticalevery5yearsofemployment
Companyprovidedsafetycertifications
Familyfocusedculture
Stableemploymentwithagrowingcompany
Highlycompetitivesalary
Working/Environment/PhysicalDemands to successfully perform the essential functions of this job. This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. The employee must occasionally lift and/or move up to 15 pounds. Employees in this position must be physically able to efficiently perform the essential functions of the position.
EEO,DrugFreeWorkplace
Safety has always been our priority. Along with the usual protocols to protect our workforce, vendors, and business partners, weve implemented additional safety standards, specifically in response to minimizing the possibility of transmission of the COVID-19 virus. Along with CDC recommended guidelines associated with hand-sanitization and safe-distancing, weve established procedures to reduce exposure and susceptibility. These include providing personnel with appropriate PPE, limiting non-essential foot traffic, added cleaning protocols, and encouraging open lines of communication for feedback, questions, and concerns. Employment contingent upon successful completion of background investigation and drug screening. Smoke-free workplace. Drug-free work environment according to Federal Law.
InPwr Inc is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status. Our hiring process includes drug & alcohol screening, E-verify, driving record, and background check. InPwr Inc. is an Equal Opportunity Employer and a Drug-Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit us at **************** to apply online!
$62k-86k yearly est. 15d ago
Desktop Support Tech
SMC Corporation 4.6
Information technology professional job in Noblesville, IN
PURPOSE A Desktop Support Technician (DST) role is the initial point of contact for the SMC end user, the face of the IT department. The DST role is primarily involved with IT incident management. They are responsible for monitoring our support desk phone queue and ticketing system. The DST will resolve issues as they are reported and work proactively to minimize downtime. The Desktop Support Technician will also assist with installing, configuring, and maintaining software, hardware, and peripheral equipment as time permits.
ESSENTIAL DUTIES
❑ Provide customer support and troubleshooting of desktop devices, mobile/phone devices, printer devices, audio/visual equipment, and other related IT devices
❑ Ensures that end-user environments are effectively maintained and supported
❑ Provides remote support (users exist in multiple geographic locations throughout North America)
❑ Works with team members to monitor the incoming call queue and the ticketing system
❑ Document all customer contacts
❑ Work efficiently to resolve incidents, identify, and escalate the problem and consistently maintain departmental SLAs within acceptable levels
❑ Assist with the deployment of desktop devices, mobile/phone devices, printer devices, audio/visual equipment, and other related IT devices
❑ All other duties as assigned
PHYSICAL DEMANDS / WORK ENVIRONMENT
❑ Collaborative team environment in a shared workspace
❑ General office, computer room, warehouse, and factory areas
❑ Off-hours work and travel as required
❑ Sitting for long periods
❑ Physical demands require the person to regularly stand, walk, and use various warehousing equipment
❑ Minimum lifting requirements of 25 pounds
MINIMUM REQUIREMENTS
❑ High school diploma or equivalent. Associate degree or greater preferred
❑ Highly self-motivated and directed with an attention to detail and a strong customer service orientation
❑ Basic understanding of ITSM Principles or ITIL4 Foundations certification is preferred
❑ Previous troubleshooting and issue resolution skills is a plus
❑ A+ and / or MCSA Certification preferred
❑ Excellent interpersonal communication skills
For internal use only: IT001
$33k-42k yearly est. 60d+ ago
Manufacturing IT Specialist - EAM
Belden 4.8
Information technology professional job in Richmond, IN
Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.
Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.
Job Summary
Belden is seeking a highly skilled and motivated SAP Manufacturing Analyst with knowledge in EAM/PM to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining S4/Hanna solutions to optimize manufacturing plant maintenance processes and enhance operational efficiency. The SAP Manufacturing Analyst will work closely with cross-functional teams to gather requirements, configure S4/Hanna modules and provide ongoing support to ensure seamless operations.
Ideally, the person in this role would reside somewhere within the Easter US Time Zone.
Key Responsibilities:
* Collaborate with business stakeholders to gather requirements and translate them into an S4/Hanna solution.
* Work in conjunction with external systems integrators and vendors to ensure the timely delivery of quality solutions.
* Configure and customize S4/Hanna modules to meet business needs, including Production Planning, Shop Floor Control, Plant Maintenance and Performance Analysis.
* Develop and maintain documentation, including functional specifications, test plans and user manuals.
* Provide end-user training and support to ensure successful adoption of S4/Hanna.
* Conduct system testing, troubleshooting and performance tuning to optimize system performance and reliability.
* Stay current with industry trends and best practices in S4/Hanna technologies and recommend process improvements and enhancements.
Qualifications:
* Bachelor's degree in computer science, information systems, or related field; master's degree preferred.
* 5+ years of SAP ECC & S/4 Hanna experience with EAM, PM, PP, MM, WM and related master data.
* Strong understanding of manufacturing processes, including Plant Maintenance, Shop Floor Control and Production Planning.
* Strong understanding of user-centered design principles and best practices.
* Strong project management skills, with the ability to effectively plan, execute, and control IT initiatives within budget and timeline.
* Excellent communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders with the ability to effectively collaborate and influence stakeholders.
* Strong problem-solving skills, including the ability to identify and resolve complex technical issues.
* SAP certification(s) in relevant modules is a plus.
Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.
* ----
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Nearest Major Market: Richmond Indiana
$63k-91k yearly est. 9d ago
IT Security Analyst
Heritage Environmental Services, LLC 4.4
Information technology professional job in Indianapolis, IN
Exciting Opportunity to Join Our Legacy of Environmental Leadership! About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.
Why Arcwood?
* Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
* Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
* Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
* Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.
Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.
Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.
Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.
IT Security Analyst
As the IT Security Analyst you will play a key role in monitoring, assessing, and maintaining the integrity of infrastructure, systems, and data in collaboration with all Heritage IT departments. This role will assist the Company Security team and Managed Service Providers with technical and security-related daily activities and projects, while utilizing a wide range of security-related technologies designed to protect the Company's sensitive data, assets, and infrastructure.
Essential Functions & Requirements:
* Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
* Continuously monitors configurations, systems and platform assessments and manages / responds to alerts and activity from endpoint EDR platforms, Syslog and SIEM collectors, vulnerability management platforms and network security / firewall platforms
* Conducts system configuration audits to identify vulnerabilities and completes routine and targeted maintenance activities to ensure compliance
* Assists in the development, implementation and management of the IT Security Awareness program
* Responds to security incidents and conducts thorough investigations while documenting findings to prevent future breaches; assists the Company IT Service Desk with security-related tickets
* Monitors, evaluates and responds to end-user risky behavior alerts and provides support to employees on security best practices and measures
* Monitors multi-factor authentication requests and changes as needed
* Conducts proactive threat-hunting using existing systems and performs risk assessments to identify potential threats and weaknesses
* Proactively informs other Company IT functions of any new or emerging security threats
* Maintains an updated awareness of latest security trends, threats, and technologies to ensure the organization's defenses are current
* Completes regular and consistent reviews with MSPs to evaluate performance and procedures
* Maintains priority of all tasks or projects established in the IT Security strategic plan
* Travels up to 25% of the time, with overnight stays required
* Takes on additional duties as assigned to support the team and organization
Education:
* Bachelor's degree in cybersecurity (required)
* CompTIA Sec+ certification (required)
* CISSP certification (preferred)
* CISA, CRISC and / or Cloud Security certification (preferred)
Experience:
* 2+ years of proven experience in an IT Security Analyst or similar role, with experience utilizing the below technologies / processes (required) -OR-
* In lieu of a degree, 6+ years of proven experience in an IT Security Analyst or similar role, with experience utilizing the below technologies / processes (required)
* SIEM or Log Analysis
* Email security platform (Proofpoint, Abnormal Security)
* IT security awareness (Proofpoint)
* Endpoint detection and response (SentinelOne)
* Data protection tools (Varonis)
* Vulnerability analysis
* End-user protection
* Cloud services security
* NIST 800-53, 800-171, and / or CMMC (preferred)
Competencies:
* Proven oral and written communication skills, with the ability to interface with all levels of the organization
* Excellent problem-solving skills to conduct investigations and identify solutions to active or potential security threats
* Maintains the ability to stay calm when working under pressure
* Commitment to providing an excellent employee experience to support the organization's IT security strategy
* Regular and predictable attendance to perform the functions and requirements of this role
Benefits, Compensation, & Workforce Diversity: Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement. Equal Opportunity Employer - Veterans & Disabilities
A post-offer drug screen and background check will be required.
$73k-100k yearly est. 60d+ ago
Health Information Technology (HIT) Specialist
Damien Center 3.6
Information technology professional job in Indianapolis, IN
Health InformationTechnology Specialist (HIT Specialist)
Health InformationTechnology Team
Damien Center Values
Dignity-Collaboration-Accountability-Access-Quality-Innovation
Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.
Position Summary:
The Health Operations Specialist plays a crucial role in managing and maintaining health information at Damien Center. This position involves utilizing electronic health records and other computerized systems to accurately enter, update, and retrieve sensitive health data. Ensuring the integrity of health information, the specialist verifies that patient data is correct, accessible, and secure.
Duties and Responsibilities:
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
Provide Tier 1 technical support for core clinical systems, including, but not limited to, the Electronic Medical Record (EMR), Pharmacy Dispensing System (PDS), Electronic Dental Record (EDR), and the central reporting platform, MARQE (Managing, Analyzing, and Reporting for Quality Engagement).
Triage incoming help desk tickets, distinguishing between break/fix issues and enhancement or project-related requests, and escalate to Tier 2 support when appropriate.
Apply machine learning techniques to monitor and analyze user activity across the EMR, enhancing security, identifying anomalies, and supporting compliance with access control policies.
Troubleshoot and resolve basic technical issues such as password resets, system navigation questions, and user access concerns.
Accurately document all support interactions and ticket details using approved tracking systems to ensure seamless escalation and resolution.
Deliver user support and guidance, including one-on-one assistance and group training sessions, as directed.
Assist in managing system-wide automations utilizing the Microsoft Power Platform.
Assist superusers in onboarding new staff and providers, ensuring proper training on supported systems and workflows.
Collaborate with superusers to maintain clear, user-friendly documentation and training materials for the EHR and related systems.
Support Tier 2 teams with system maintenance tasks, including performance optimization, software updates, and application of security patches.
Monitor and process incoming documents from the fax server to ensure timely integration into patient records.
Assist in the management and deployment of mobile devices in accordance with the MDM policy of Damien Center
Participate in assigned committees to support organizational initiatives and cross-functional collaboration.
Perform special assignments and additional duties as needed to support departmental and organizational goals.
Education and/or Experience:
Bachelor's degree OR 2 - 4 years of healthcare experience using an EMR, PDS, or EDR required.
Exceptional computers skills in a Microsoft Windows environment required.
Strong understanding of EHR systems and healthcare processes required.
Familiarity with (eClinicalWorks) is a plus.
Complete EHR training with 90 days of start required.
Must complete and pass the following courses within 90 days. (Coursera-Certificate Provided)
The Critical Role of IT Support Staff in Healthcare
Health InformationTechnology Fundamentals
Operations and Patient Safety for Healthcare IT Staff
Healthcare Data Security, Privacy, and Compliance
Excellent communication and interpersonal skills.
Problem-solving abilities and a willingness to assist others.
Attention to detail and data accuracy.
Ability to work effectively in a fast-paced healthcare environment.
Perform special assignments and projects as needed.
*Work or lived experience may substitute for education requirements on a case-by-case basis.
Knowledge, Skills, and Abilities:
Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
Physical Demands:
The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor.
Office setting, with sustained use of a computer.
The noise level in the work environment is minimal to moderate.
Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.
FLSA Status: Hourly, Full-time, Non-Exempt
Leader: Director of IT
Salary: $24.00-25.60
Benefits:
150 hours of PTO in the first year followed by 195 hours per year moving forward.
12 paid holidays
Medical coverage options include a PPO plan or a HDHP.
Dental & Vision plans
Health Saving Account or Flexible Spending Account
Dependent Care Flexible Spending Account
Employee Assistance Program
403b Retirement Account with 5% matching and 100% vesting after 90 days
Life Insurance @ 2 times the annual salary
Voluntary Life Insurance Plan including spouse and child coverage options
Short- & Long-Term Disability Plans
Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges
Professional Development Opportunities
Tuition Assistance
Annual performance review that includes an annual performance-based salary increase
Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption.
Damien Center is an Equal Opportunity Employer
Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.
Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please apply at ********************************
This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at any time.
Powered by ExactHire:191049
$24-25.6 hourly 9d ago
IT Support Tech
Global Channel Management
Information technology professional job in Indianapolis, IN
IT Support needs 2+ years experience
IT Support requires:
Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
Basic understanding of multiple operating systems (Windows, Mac, iOS)
Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.
Onsite position with occasional travel to Lilly other sites within Indianapolis which is in a 10 mile radius
100% onsite 5 days a week.
IT Support duties:
Proactively work with customers
$34k-56k yearly est. 60d+ ago
Event IT Technician (Legends Global Merchandise)
Asmglobal
Information technology professional job in Indianapolis, IN
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
THE ROLE
Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help out with any Legends locations. The person filling this position will have success if they possess the ability to work in a fast-paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. 35% travel is required.
ESSENTIAL FUNCTIONS
Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals.
Establish and test network connectivity (wired and wireless) to ensure reliable POS operations.
Prepare and stage equipment prior to event launch.
Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly.
Provide on-site IT support for staff and troubleshoot hardware/software issues.
Safely dismantle and pack POS and IT equipment for return shipment.
Document system performance and report any issues for follow-up.
Support end-user applications and perform software updates as needed.
Maintain compliance with security policies and data protection standards.
Participate in special projects and provide after-hours support when required.
Provide on-site support for local and/or special events (with travel required as needed up to 35%).
Provides after-hours, on-call support for end-users as assigned.
Special projects, requests, and other duties assigned.
Asset Management of Point-of-Sale systems, connection points, scanners, and printers.
Maintain an event schedule.
Maintain Point of Sale portals, with discounts, product, and user access.
Create ERP events that tie into the point of sale.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duties above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support.
Preferred pre knowledge of point of sale systems such as AtVenu, Square, or Retail Cloud.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site LGM Indianapolis, IN
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$31k-57k yearly est. Auto-Apply 7d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Anderson, IN?
The average information technology professional in Anderson, IN earns between $47,000 and $103,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Anderson, IN
$70,000
Job type you want
Full Time
Part Time
Internship
Temporary
Information Technology Professional jobs by location