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Help Desk Support Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Information technology professional job in Franklin, WI
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in InformationTechnology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 4d ago
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End User Support Specialist
Teceze
Information technology professional job in Menomonee Falls, WI
Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
Provide end-user and system support across Syncreon, CLI, and other plant locations.
Deliver onsite support for network changes, hardware installations, and system upgrades.
Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
Provide L2/L3 support for:
Windows and mac OS operating systems
End-user devices
Core infrastructure services
Participate in plant leadership meetings and weekly change management calls.
Support patching and upgrade activities in line with organizational standards.
Adhere to defined operational standards, SLAs, processes, and service objectives.
Maintain accurate documentation for service desk procedures and end-user processes.
Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
Hands-on experience with Windows OS, mac OS, SCCM, and Intune.
Exposure to manufacturing or plant IT environments is highly preferred.
Knowledge of network troubleshooting, patch management, and security remediation.
Experience managing hardware assets, printers, and scanners.
Excellent communication, coordination, and documentation skills.
Ability to work independently in an onsite plant environment.
Preferred Experience
Prior experience supporting shop floor systems in automotive or manufacturing plants.
Familiarity with ITIL processes, incident management, and change management.
Experience working with multiple plant locations and stakeholders.
$36k-63k yearly est. 1d ago
Associate System Administrator 4794
Tier4 Group
Information technology professional job in Milwaukee, WI
Title: Associate System Administrator (Intake to Pay Process Specialist)
Type: Hybrid (3 days onsite per week)
Duration: ASAP - 02/28/2026-With possible extension/conversion
Perks: Competitive Rates, Benefits, free daily lunch when onsite
Job Description:
We are seeking a process-oriented professional with strong communication and collaboration skills to support the Intake to Pay (I2P) process. This role requires a solid understanding of procurement processes and systems, along with the ability to adapt in a fast-paced, dynamic environment.
Key Responsibilities
Provide support for the Intake to Pay (I2P) process in partnership with internal teams, business owners, and functional peers.
Demonstrate knowledge of I2P processes and systems, including how they enable stakeholder workflows across the enterprise.
Document data mapping between systems supporting the I2P process.
Generate reports to monitor and improve data quality for purchase requisitions, purchase orders, contracts, and supplier information.
Understand how system configuration enables business processes.
Support ongoing innovation and process improvements to enhance efficiency in supplier-related workflows.
Build strong relationships with cross-functional groups (e.g., Legal, Risk Assurance) to streamline processes.
Participate in defining system configurations to enable business processes.
Qualifications
Bachelor's degree in Business, MIS, MITM, Engineering, or related field (or equivalent experience).
3-5 years of experience in process design, procedure development, and system configuration preferred.
Strong understanding of business needs with the ability to build trust and confidence.
Demonstrated flexibility to manage changing priorities and concurrent assignments.
Strong analytical and problem-solving skills; ability to make timely decisions with limited guidance.
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with information systems.
Excellent research, planning, and organizational skills with high personal initiative.
Must Have:
Ability to identify process improvement opportunities and build automation.
Ad hoc reporting and analysis of complex business processes.
Nice to Have:
Category Management Process experience.
Data Mapping expertise.
About the Team
We define processes, configure systems, and generate insights from the data collected to drive efficiency and innovation.
$60k-75k yearly est. 4d ago
IT Manager
ML Realty Partners
Information technology professional job in Itasca, IL
ML Realty Partners (MLRP) is a long term industrial real estate investor in the Central United States. The company provides clients with an exceptional experience at its properties. A collaborative team of accountable professionals, ML Realty Partners has a platform that will continue to strive to exceed team members' expectations, both in growth opportunities and in recognition of performance.
We are actively seeking a full-time IT Manager to provide a single point of contact for all IT-related matters ensuring technology infrastructure supports overall business objectives. Previous experience is a must.
Responsibilities include:
Develop and execute IT strategies, policies, and procedures to align technology with business objectives
Create and manage annual IT budget ensuring cost effectiveness and efficiency in all IT operations
Implement and oversee security protocols, disaster recovery, data protection ensuring compliance with company policies
Manage and monitor all installed systems and infrastructure, including servers, networks, software to ensure high availability and performance.
Diagnose and resolve hardware/software issues for employees via on-site assistance or remote access
Manage the annual cybersecurity audit process and responses and IT component of bi-annual internal audit
Conduct and document annual disaster recovery testing
Qualifications
Bachelor's degree in Computer Science, InformationTechnology, or related field
Minimum of 5+ years of experience in IT infrastructure
Leadership skills
Strong knowledge of server administration, networking, virtualization, and cybersecurity
Hands-on experience and proficiency with enterprise systems with Microsoft 365, EntraID, Active Directory
Excellent analytical and problem-solving skills to diagnose issues and develop effective solutions.
Strong verbal and written communication skills for effective interaction with stakeholders at all levels.
Benefits & Requirements
For this role, benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, vacation, holidays, and more.
Completion of a satisfactory background check is required before employment agreement can be made
Hiring Salary Range of: $100K/yr - $120K/yr. Salary and bonus compensation package to be determined by the candidate's education, experience, knowledge, skills, and abilities.
ML Realty Partners is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Please email cover letter and resume to: IT_****************************
No phone calls, please.
$100k-120k yearly 4d ago
Desktop Support Technician
Hcltech
Information technology professional job in Waukesha, WI
Job Description: -
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
$36k-47k yearly est. 4d ago
Information Technology Infrastructure Manager
Heartland Paving Partners
Information technology professional job in Glen Ellyn, IL
About the Company:
Heartland Paving Partners is a superregional, self-performing provider of commercial asphalt and concrete maintenance and repair services across the Upper Midwest and expanding into the Northeast. Committed to excellence and customer satisfaction, Heartland delivers high-quality solutions and fosters strong partnerships within the industry.
Job Description:
The Manager, IT Infrastructure will be responsible for the stability, security, and scalability of the company's IT environment, including networks, servers, cloud services, and end-user support. This role ensures business continuity through effective infrastructure planning, monitoring, and incident response, while leading a team of IT professionals and contractors.
Bachelor's degree in InformationTechnology, Computer Science, or related discipline.
7+ years of IT infrastructure management experience.
Strong knowledge of networking, cloud services (Azure/AWS), and cybersecurity.
Experience managing IT budgets and vendor contracts.
Excellent problem-solving and leadership skills.
Preferred Qualifications:
Relevant certifications (CCNP, MCSE, AWS/Azure Solutions Architect).
Experience in a multi-location, field-service or construction-related industry.
Familiarity with hybrid cloud environments.
Oversee network, server, and cloud infrastructure operations and security.
Develop and implement IT infrastructure strategies aligned with business goals.
Manage vendors and service providers for hardware, software, and telecommunications.
Ensure robust cybersecurity measures and disaster recovery plans.
Monitor system performance and implement improvements to optimize reliability.
Supervise IT support for regional offices and field operations.
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off & holidays
Heartland Paving Partners is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
$95k-125k yearly est. 4d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Information technology professional job in Geneva, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 10d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Information technology professional job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 1d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Waukegan, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$70k-96k yearly est. 3d ago
SAP Basis / IT Systems Administrator
Rustoleum 4.6
Information technology professional job in Vernon Hills, IL
Job Title: SAP Basis Consultant
Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks.
We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure.
Key Responsibilities:
Perform SAP system monitoring and resolve technical issues.
Administer SAP background jobs, transport management, and client administration.
Conduct performance optimization and system troubleshooting.
Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations.
Manage database administration for Oracle, SAP HANA, and DB2 environments.
Support SAP archiving processes and procedures.
Provide SAP security and role design expertise.
Set up and maintain IBP CI-DS, including task promotions.
Configure and troubleshoot SAP Cloud Connector.
Collaborate with cross-functional teams on SAP operations and enhancements.
Preferred Skills & Experience:
Deep understanding of SAP architecture and Basis components.
Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus.
Proven ability to work independently in a fast-paced environment.
Strong problem-solving and analytical skills.
Additional Requirements:
Availability to work during non-business hours for critical production tasks.
Excellent communication skills and ability to coordinate with global teams.
Nice to Have:
Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management).
Prior involvement in audit activities related to SAP systems.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
5+ years of SAP Basis administration experience.
Strong knowledge of SAP NetWeaver, S/4HANA, and related components.
Experience with system refreshes, upgrades, and migrations.
Proficiency in database administration (HANA, Oracle, DB2 or SQL Server).
Familiarity with OS administration (Linux/Windows/Unix).
Exposure to SAP Solution Manager.
Knowledge of SAP Security and GRC is a plus.
Experience in SAP RISE environment is a plus.
Excellent problem-solving, troubleshooting, and analytical skills.
Strong communication skills to interact with business stakeholders, auditors, and IT teams.
Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats.
Experience working in large enterprise environments.
Salary Target Range: $80,000 - $100,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
$80k-100k yearly Auto-Apply 60d+ ago
IT Support Intern - Milwaukee Property and Casualty (onsite)
Milliman 4.6
Information technology professional job in Brookfield, WI
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding, mortgage and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (****************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Milliman's Milwaukee-based Property and Casualty practice is one of the leading experts in property and casualty insurance matters. We advise clients on a wide range of issues - from estimating loss reserves to developing rating plans and evaluating mortgage collateral for government agencies, mortgage lenders, and investors. Our consulting work is supported by a powerful toolkit of analytics software solutions. As innovators in risk assessment, Milliman embraces technology and builds renowned data-driven tools that evaluate risk for a wide variety of applications.
The Opportunity
Milwaukee Casualty's IT Support team ensures that all of our technology is in seamless working order for everyone within the 80+ person practice. Our end-user systems include hardware, network storage, software, networking, and telecommunications. Just as important as your relevant technical knowledge will be your customer-oriented communication skills, as you'll be handling multiple tickets and resolving issues with attention to detail. Whether your day includes setting up equipment at a workstation, running diagnostics in a remote session, tackling challenging IT projects, IT audits, or answering an ambiguous help ticket, you'll provide solutions and expertise in response to a wide variety of requests.
This internship merges the fast pace of "break/fix" IT with exciting opportunities to find ways to enhance our existing solutions and introduce innovative technologies. This is a great opportunity for someone who wants to leverage their tech support experience and is ready to develop additional skills in a professional services environment.
The IT Support team works onsite in our office in Brookfield WI, providing IT support during Central Time business hours. The IT Support Intern will commit to a regular schedule, working at least 10 and up to 37.5 hours per week, all onsite.
Responsibilities and expectations:
* Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
* Resolve technical issues in a timely manner and research incidents with the utmost attention to detail
* Prioritize tickets based on urgency and/or priority with the information given
* Create, update, and review technical process documentation
* Contributing to IT knowledge base
* Solve technical problems on the fly
* Complete auditing tasks
* Physically install and configure new hardware, software, and systems
* Complete hardware refresh workflows
* Provide A/V support for in-office meetings
* Communicate clearly and kindly to end-users
* Follow internal approval workflows
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Complete thorough research and exhaust all possible resources when investigating an issue
* Complete compliance standards for retired assets
* Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs.
What We Are Looking For
Required:
* Some experience supporting and troubleshooting Windows 11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices)
* Knowledge of Microsoft Windows 11 and O365 environment
* Basic knowledge of TCP/IP networking
* Willing to learn and expand personal knowledge base as technology needs evolve
* Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
* Organized approach to solving problems
* Professional demeanor in oral and written communication
* Receptive to constructive feedback
* Candidate must currently be pursuing a bachelor's or master's degree
* Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 30 lbs, climb stairs, balance, stoop, kneel, crouch, and/or crawl
Preferred:
* Experience with deploying or creating images
* Exceptional attention to detail
* Willing to learn and expand personal knowledge base as technology needs evolve
* Experience using Active Directory to manage resources
* Experience supporting non-Windows platform(s) e.g. Linux or Mac, operating systems
* Previous experience working in an office or professional services environment
Location
This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 3-5 days per week, on an agreed-upon schedule, with some flexibility. Candidates must already be local to the Milwaukee area. No paid relocation assistance will be provided. The expected application deadline for this job is February 27, 2026.
Benefits
We offer competitive benefits which include the following based on plan eligibility:
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
* 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
* Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
* Transportation - Pre-tax savings for eligible transit and parking expenses.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future.
#LI-LS1
#LI-Onsite
$41k-52k yearly est. 19d ago
IT Intern in Brookfield, WI
Navistar 4.7
Information technology professional job in Brookfield, WI
International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time.
As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions.
The IT Infrastructure Internship in Brookfield Wisconsin will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities.
This internship is a 12-week, full-time program. Start dates for this program are fixed and available on the following dates only:
* May 11
* May 18
* June 1
Candidates must be able to start on one of the dates listed above and commit to the full 12-week duration. This will be an on-site position in Brookfield, WI
Responsibilities
Project
The Brookfield Datacenter is coming up at 50 years of age, and a lot of systems have come and gone, but sometimes remnants remain, such as network cabling, power cables, rack systems, etc. that are often left in place when a server or other system has been removed.
This is a hands-on project, and applicants should have comfort or willingness to use power tools and get a little sweaty and dusty.
Responsibilities include, but are not limited to:
* Assisting Building Engineer in cleaning out outdated hardware and infrastructure.
* Assisting System Engineers in installing new systems.
* Diving into system administration and network tasks.
Minimum Requirements
* Pursuing a Bachelor's or Master's degree
OR
* For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.)
Additional Requirements
* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status)
Desired Skills
* At least Sophomore standing for undergrad at the time of application
* Able to work at least 12 weeks (starting the end of May or early June through August)
* Previous applicable internships
* Self-starter
* High level of computer skills (Microsoft Applications and Internet)
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job.
The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit **********************
* International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$27-32 hourly Auto-Apply 26d ago
Information Technology Intern - Summer 2025
Iewc Us 3.7
Information technology professional job in New Berlin, WI
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues.
Responsibilities:
Serves as first and primary contact for users on hardware and software Help Desk issues. Receive and troubleshoot user help desk calls through to successful resolution.
Handles day-to-day user administration on all systems including the telephone system
Trouble shoots equipment problems and place service calls with the appropriate maintenance vendors when necessary. Coordinates outside vendor support for desktop and laptop computers.
Maintains pc images and updates/deploys them when necessary.
Makes recommendations regarding hardware and software to meet identified business needs.
Personally, keep current with application updates and industry trends in order to maximize IEWC's investment in computerized systems Performs and assumes other duties and responsibilities as may be required at the direction of the Director Information Services and Technology.
Perform other duties as assigned.
Qualifications:
Preferred college student actively pursuing a Bachelor's degree or an associate's degree in InformationTechnology.
The ideal candidate must be a highly motivated, self-directed individual capable of working under pressure within tight time frames.
Must possess a high level of initiative and energy, an enthusiasm for learning, the capability to work with minimal supervision and have a client service approach to supporting users.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
Ability to work in a Windows environment, to work with your department's business applications and with standard current computer applications.
$37k-47k yearly est. 60d+ ago
IT Support Manager
Collegis 3.9
Information technology professional job in Oak Brook, IL
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists ("ITSS") at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams.
This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues.
Primary Responsibilities, Essential Functions and Requirements:
* Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools.
* Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results.
* Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence.
* Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes.
* Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership.
* Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently.
* Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency.
* Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements.
* Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency.
* Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes.
* Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices.
* Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans.
* Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments.
* Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through.
* Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team.
* Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience.
* Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders.
* Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data.
* Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered.
* Travel to supported schools as needed (typically up to 20%).
* Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call.
Requirements
Experience and Qualifications:
* 10+ years of experience in informationtechnology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred.
* Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution.
* Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams.
* Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives.
* Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities.
* Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner.
* Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents.
* Availability for occasional evening/weekend support for critical incidents and escalation leadership.
Education, Certifications and Licensures:
* Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description
90,000-120,000
$85k-113k yearly est. 31d ago
IT Systems Administrator
Tremco Construction Products Group
Information technology professional job in Vernon Hills, IL
Job Title: IT Systems Administrator
Department: IT
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
We are seeking an experienced SAP Basis Consultant with at least 5 years of hands-on expertise in managing and supporting SAP landscapes - ECC, S/4HANA, BTP, Fiori. The ideal candidate will be responsible for system administration, performance tuning, upgrades, and ensuring the stability and scalability of our SAP environments. Experience with SAP Security concepts will be considered a strong plus.
Responsibilities:
Perform SAP Basis administration across development, quality, and production systems - ECC, S/4HANA, BTP.
Manage system installations, upgrades, patches, and support package implementations.
Monitor system performance, troubleshoot issues, and optimize performance.
Manage client copies, system refreshes, transports, and backups.
Ensure high availability, reliability, and scalability of SAP systems.
Implement best practices for change management, transport management, and system monitoring
Collaborate with functional, development, and infrastructure teams.
Support SAP security activities (user management, role design, authorization troubleshooting).
Document security processes, standards, and procedures for governance and training purposes. Implement patches, updates, and upgrades to maintain system security and functionality.
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps while generating regular reports on system performance.
Keep up to date on current technological trends and learn how those technologies would impact Rust-Oleum
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
5+ years of SAP Basis administration experience.
Strong knowledge of SAP NetWeaver, S/4HANA, and related components.
Experience with system refreshes, upgrades, and migrations.
Proficiency in database administration (HANA, Oracle, DB2 or SQL Server).
Familiarity with OS administration (Linux/Windows/Unix).
Exposure to SAP Solution Manager.
Knowledge of SAP Security and GRC is a plus.
Experience in SAP RISE environment is a plus.
Excellent problem-solving, troubleshooting, and analytical skills.
Strong communication skills to interact with business stakeholders, auditors, and IT teams.
Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats.
Experience working in large enterprise environments.
Salary Target Range: $80,000 - $100,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
$80k-100k yearly Auto-Apply 60d+ ago
IT Intern
Twin Disc, Incorporated 4.3
Information technology professional job in Racine, WI
Job DescriptionTWIN DISC, Inc. has a proud history of engineered transmission and propulsion solutions for equipment that fuels the world, feeds the globe, and creates our societies' infrastructures. Through the ingenuity of our employees, we've built a strong company that is respected throughout the world and is a leader in the markets we serve.
The IT Intern will be responsible for implementing an IT service management solution (ITSM) to improve visibility and prioritization of IT work, as well as opportunities to automate or eliminate recurring requests. The scope of this work includes defining use cases, configuring business rules, user interface design and testing. In addition, the intern will create an implementation plan and develop user training documentation.
Requirements/Qualifications:
Must be enrolled in a Bachelor's degree program in Computer Science, or other related field.
Flexible, fast learner that is results oriented
Strong communication skills with a great team player mentality
Excellent time management, organization skills, and strong work habits
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1ngLufLCO0
$36k-43k yearly est. 2d ago
SAP Basis / IT Systems Administrator
Global 4.1
Information technology professional job in Vernon Hills, IL
Job Title: SAP Basis Consultant
Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks.
We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure.
Key Responsibilities:
Perform SAP system monitoring and resolve technical issues.
Administer SAP background jobs, transport management, and client administration.
Conduct performance optimization and system troubleshooting.
Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations.
Manage database administration for Oracle, SAP HANA, and DB2 environments.
Support SAP archiving processes and procedures.
Provide SAP security and role design expertise.
Set up and maintain IBP CI-DS, including task promotions.
Configure and troubleshoot SAP Cloud Connector.
Collaborate with cross-functional teams on SAP operations and enhancements.
Preferred Skills & Experience:
Deep understanding of SAP architecture and Basis components.
Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus.
Proven ability to work independently in a fast-paced environment.
Strong problem-solving and analytical skills.
Additional Requirements:
Availability to work during non-business hours for critical production tasks.
Excellent communication skills and ability to coordinate with global teams.
Nice to Have:
Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management).
Prior involvement in audit activities related to SAP systems.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
5+ years of SAP Basis administration experience.
Strong knowledge of SAP NetWeaver, S/4HANA, and related components.
Experience with system refreshes, upgrades, and migrations.
Proficiency in database administration (HANA, Oracle, DB2 or SQL Server).
Familiarity with OS administration (Linux/Windows/Unix).
Exposure to SAP Solution Manager.
Knowledge of SAP Security and GRC is a plus.
Experience in SAP RISE environment is a plus.
Excellent problem-solving, troubleshooting, and analytical skills.
Strong communication skills to interact with business stakeholders, auditors, and IT teams.
Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats.
Experience working in large enterprise environments.
Salary Target Range: $80,000 - $100,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
$80k-100k yearly Auto-Apply 60d+ ago
IT Bench Technician
Leadingit
Information technology professional job in Woodstock, IL
What this role will entail:
Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
Accountabilities:
Handling a massive variety of client support requests from a diverse client base
Hardware deployment to clients
PC Imaging
Determine the best solution based on the issue and details provided by customers
Travel on-site to clients organization
Follow-up and update customer status and information
Identify and suggest possible improvements on procedures
Walk the customer through the problem-solving process
Indicators that this will be the role for you:
Proven experience as a IT Bench Technician or other customer support role
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Passionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTIA A+ and Net+ certifications are a plus!
1 year MSP experience REQUIRED
Experience working with network equipment
Experience working at an NOC is a plus!
More about us:
At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.
Our core values are not posters on the wall. They are who we are.
Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.
If these values describe how you show up in your work and with your clients, you will fit right in here.
Our all-inclusive total compensation and benefits package for this role includes:
Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year.
Ascension plan if applicable
We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year
We match 5% of your contributions to Guideline 401k - value of 5% of salary.
Open Door PTO policy
Company provided gear (notebook + iPhone) as well as company clothing.
Our hiring process:
Submit your application
If we like what we see, we will reach out to schedule a video interview
For a more in depth look at our jobs/benefits/hiring timeline check out ***************************
$40k-45k yearly 30d ago
IT Specialist
Search Made Easy
Information technology professional job in South Barrington, IL
Job Description
IT Specialist - Food Manufacturing
Schaumburg / South Barrington Area (Western Chicago Suburbs)
About the Opportunity:
A well-established food manufacturing company in the western suburbs of Chicago is seeking an experienced IT Specialist to maintain and enhance its technology infrastructure. This role supports manufacturing operations, R&D teams, and corporate functions, playing a key part in operational success.
Key Responsibilities:
Provide support and maintenance for hardware, software, and network systems
Partner with production and R&D on automation and operational technology needs
Manage cybersecurity policies and data protection
Support enterprise systems including ERP and production management software
Identify opportunities to leverage technology for process improvements
Ideal Candidate:
Experience in IT support within manufacturing or industrial settings preferred
Strong knowledge of network infrastructure, cybersecurity, and enterprise applications
Familiarity with automation or manufacturing technology is a plus
Excellent problem-solving, communication, and teamwork abilities
Relevant IT degree or equivalent experience
Compensation and Benefits:
Competitive salary range: $75,000 to $95,000 annually, based on experience
Comprehensive benefits package including health, retirement, paid time off, and professional development
Equal Opportunity and Privacy Notice:
Search Made Easy is an equal opportunity recruitment firm committed to non-discrimination in all hiring practices. We adhere strictly to all applicable data protection laws, including Illinois state requirements and federal regulations. For comprehensive details on our privacy practices, please visit our Privacy Policy. By submitting your application, you consent to the processing of your personal data in accordance with these policies. Only qualified candidates will be contacted. Applying does not establish an employer-employee relationship between you and Search Made Easy or its clients. If you require accommodations during the recruitment process, please notify us at *************** at the time of application. All candidate information is handled lawfully, securely, and solely for legitimate business needs related to recruitment.
$75k-95k yearly 6d ago
IT Manager - Applications Operations Center of Excellence (COE)
Reynolds Consumer Products 4.5
Information technology professional job in Lake Forest, IL
Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are you looking to build a strong career? Then we have an opportunity for you! We are searching for an IT Manager - Applications Operations Center of Excellence (COE) to join our team located at our headquarters in Lake Forest, IL.
Responsibilities
Your Role
Reynolds Consumer Products is seeking a strategic and hands-on IT Manager to lead our Applications Operations Center of Excellence (COE). This role is pivotal in ensuring operational stability, continuous support, and performance optimization of enterprise applications. The successful candidate will provide leadership across application support functions, focusing on system monitoring, functional improvements that align with business priorities, and ensure our applications portfolio effectively supports business objectives. This role will support application operations across both corporate environments and business operations locations, including manufacturing plants, distribution centers, and warehouse facilities.
You will have the opportunity to Make Great Things Happen!
Application Support Leadership:
Lead the Applications Operations COE, ensuring the reliability, performance, and availability of critical business applications across the enterprise.
Monitoring & System Health:
Implement and oversee proactive monitoring tools and dashboards to maintain real-time visibility into application health, performance, and usage trends.
Incident & Problem Management:
Act as the primary escalation point for major incidents and recurring issues. Coordinate cross-functional teams to ensure rapid incident resolution and root cause analysis.
Operational Readiness:
Ensure applications and systems are operationally ready for production use, including adequate monitoring, alerting, documentation, and support structures.
Vendor Oversight:
Manage relationships with third-party application support providers, ensuring SLA adherence, timely system upgrades, quality delivery, and alignment with internal support processes.
System Lifecycle Operations:
Own the operational aspects of system lifecycle management, including upgrade planning, patch management coordination, and operational impact assessments.
Cross-Location Collaboration:
Work closely with teams in corporate offices and business operations sites (e.g., manufacturing and warehouse environments) to ensure application performance and support align with operational needs.
Compliance & Operational Governance:
Ensure all operational support processes align with corporate governance, risk, and compliance requirements, including audit-readiness and control effectiveness.
Continuous Service Improvement:
Identify and drive improvements in application support processes, automation, performance tuning, disaster recovery planning, and incident response.
Operational Metrics & Reporting:
Develop and track KPIs to measure system availability, incident resolution times, and operational efficiency, providing transparency to IT and business leadership.
You will love it here if…
You put safety first, always.
You listen, learn, and evolve.
You are passionate about collaboration, teamwork, and achieving shared goals.
You treat all people with respect, operating ethically, and embrace inclusivity.
You are committed to improving our impact on local communities.
Qualifications
We need you to have:
Bachelor's degree in InformationTechnology, Computer Science, or related field.
8+ years of progressive IT experience, including at least 4 years in operations or application support leadership.
Experience supporting enterprise applications in both office and operational environments (e.g., factories, warehouses, logistics centers).
Strong experience with system monitoring, alerting, and incident management platforms.
Familiarity with SAP systems, particularly S/4HANA, is highly preferred.
Solid understanding of ITIL frameworks and operational best practices.
Proven success managing external vendors and hybrid support models.
Strong analytical and problem-solving skills, with a focus on service reliability.
Excellent leadership and cross-functional coordination capabilities.
Outstanding communication and stakeholder engagement skills.
Icing on the cake:
Advanced degree preferred.
If you answer yes to the following…we want to meet you!
Intellectual Curiosity: Do you have an inquisitive nature?
Problem Solving: Do you have a knack for tackling issues head-on?
Entrepreneurship: Do you enjoy taking ownership of your work?
Customer Centricity: Do you always act in the best interests of the customer, putting their needs first?
Growth Mindset: Do you focus on progress rather than perfection?
Continuous Improvement: Are you never satisfied with the status quo?
Want to know more? Check out our website or connect with us on LinkedIn!
Apply today to join a fast-growing innovative company
Not a good fit but know someone who is? Please refer them!
Local candidates only, no relocation assistance available
#LI-Hybrid
Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************.
No recruiter calls or emails please.
RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.
Posted Salary Range USD $130,000.00 - USD $140,000.00 /A Bonus Eligibility Role is eligible for 10% annual incentive provided the business meets financial goals and the individual meets their performance goals, subject to plan administration guidelines.
$130k yearly Auto-Apply 60d+ ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Antioch, IL?
The average information technology professional in Antioch, IL earns between $59,000 and $124,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Antioch, IL
$86,000
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