Information technology professional jobs in Attleboro, MA

Mantra Computing, a Managed Service Provider (MSP), located in Needham MA, focused on small/medium businesses, is looking for a customer service focused Help Desk Support Specialist with 2 plus years of experience. The candidate will have strong communications skills and be a people-oriented person, responsible for working with business officers and owners, listening to their diverse business challenges and providing sound technical advice, support, and solutions. This role will be hybrid to start and will convert to fully remote once approved by management. Compensation is between 55K-75K depending on experience. Looking for full-time candidates. Minimum Technical Requirements: - Experience in M365 support and administration and/or Google Workspaces support and administration. - Desktop support for Windows 10/11. - Mac OS desktop troubleshooting support experience preferred. - Active Directory administration experience. - Firewall/VPN experience. - Network/server troubleshooting experience. - Must have experience with remote support tools. - Must have experience with ticketing systems. - Prior experience working with an MSP is a plus - Excellent troubleshooting skills. - Excellent customer service skills. - Experience with Virtual Machines is preferred. Other Considerations: - Professional presentation and attitude. - Interest in joining a small growing company. - Strong interpersonal skills. - Excellent verbal and communication skills. - Comfortable working independently. - Can deal effectively with stressful situations. Please email resume to ***************** Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Schedule: Monday to Friday On call Work Location: Hybrid remote in Needham Heights, MA 02494

ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technician to support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required. The ideal candidate will image and update PCs to bring infrastructure up to appropriate standards for our client's configuration of their environment. This role provides a great opportunity to gain hands-on experience in troubleshooting, hardware/software maintenance, and network support in a collaborative environment. A successful candidate will have good intrapersonal skills and be able to interface with management at our client to understand and design solutions to meet their needs. The Help Desk Technician will work closely with our client's management and employees to understand their needs and solve support issues. They will also work closely with other Entegration employees to ensure that standard solutions are implemented and to ensure that best practices are shared amongst all Entegration clients. Duties and Responsibilities: Work with team to image and swap out PCs across the entire network. Travel required to swap and replace equipment. Assist with technical support to end-users via phone, email, or in-person. Troubleshoot hardware and software issues for desktop computers, laptops, and mobile devices Install, configure, and maintain operating systems, software applications, and peripherals. Assist with setting up and managing user accounts, permissions, and access rights in Active Directory. Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup) Help maintain IT documentation, including hardware/software inventories and technical procedures. Collaborate with senior IT staff for escalated issues and ongoing projects. Ensure the security and privacy of networks and computer systems. Assist with routine maintenance of servers, backups, and system updates. Help team Perform analysis, troubleshooting, diagnosis, and resolution of client systems and network, including IP phone systems Work with team implement, upgrade, migrate, and maintain all Microsoft Windows pc's Collaborate with onsite and remote IT support Team members Qualifications: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). 2+ years of experience in a help desk or IT support role in a professional environment. Basic understanding of networking (TCP/IP, DNS, DHCP) and computer hardware. Familiarity with Windows operating systems. Excellent troubleshooting methodology and skills. Ability to work independently and in a team environment Candidates must always retain the highest level of professionalism. Ability to work a flexible schedule is required; may occasionally be required to work outside standard business hours with travel to other satellite locations Willingness to learn new technologies and develop professionally Microsoft Certification (MCSE or MSTP) a plus but not required. Required Technologies: Strong skills deploying, using, and troubleshooting Windows desktop operating systems Understanding of Microsoft Active Directory, Group Policy, and File and Print services Understanding of Office 365 Networking Protocols including DNS, DHCP, & TCP/IP Familiar with Enterprise Anti-Virus technologies An understanding of Terminal /RDP and or Citrix Services administration and troubleshooting Experienced deploying workstations using PDQ, MDT. Candidate must be familiar with automated trouble ticketing systems Candidate must be familiar with automated systems monitoring tools Familiarity with the following technologies is a plus, but not required: Knowledge of Dell hardware Knowledge of Windows Configuration designer Working knowledge of Cisco switches Knowledge of Windows scripting About Us: ENTEGRATION, Inc. is a leading provider of outsourcing, consulting, and systems integration services. Since 2000, ENTEGRATION has worked with medical practices of various sizes, ranging from practices with 2-3 providers in a single office to 10 or more providers spread across several offices. ENTEGRATION specializes in helping our clients implement electronic medical record (EMR) systems from start to finish, including the selection, planning, implementation and on-going support phases. Our focus on medical practices has allowed us to build specific services that today's practices require, including HIPAA security, EMR hosting, EMR off-site backup, and numerous other services. Our clients depend on us to manage their networks and ensure that they are secure, efficient, and reliable. ENTEGRATION understands medical practices and how they run, allowing us to provide the highest level of service. We strive to be more than just a vendor to our clients; we aim to be a trusted technology advisor and valuable partner. You can learn more about ENTEGRATION by visiting ******************** ENTEGRATION, Inc. is an equal opportunity employer.

Freeman Mathis and Gary, LLP is a rapidly growing, national litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT Support Specialist provides ad-hoc and planned training and support to end users across our national Firm. The primary focus is on the end user and ensuring that their needs are met so they can effectively use technology to perform their jobs. This position requires excellent customer service skills, communication skills, problem solving skills, training skills, and an expert level mastery of Microsoft Office. The IT Support Specialist works closely with other IT Team members in one or more offices, Subject Matter Experts (SME's) across functional roles, the Firm's Training Coordinator, the HR Department and the Administrative Managers. This role may at times be called on to present training to leadership or large audiences virtually or in person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Essential Job Functions: Support for all end user technical and applications software problem resolution Monitor ticketing system to ensure resolution of all incidents and/or appropriate escalation to firm technology resources in a timely manner Interact with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiatives Communicates effectively with attorneys, staff, clients and vendors Provide support & training for VOIP & Softphones, Unified Collaboration Systems, and video conferencing systems Active Directory, Office 365 Administration Support deployment of new technologies, identification of technical needs, and effectively communicating those needs to the managing partners of the firm Accurate documentation of IT service requests to ensure ticket response and resolution as well IT Processes and Policies Maintain positive vendor relationship management when necessary and escalate issues to IT Support Manager as needed Facilitate the setup and relocation of offices under tight timelines (technologies include desktop and user setup, printing, application support and many others) Additional duties as assigned Education, Experience and Skills: High School Diploma required. Bachelors' Degree preferred (IT or IS) iManage or Document Management experience preferred Five or more years' experience as an IT support specialist in a professional services environment Expert level Microsoft Office Suite, specifically Excel, Word & Outlook. OneDrive, Teams & SharePoint are highly Experience in training and development highly desired Law Firm experience a plus, working knowledge of the legal process preferred Demonstrates a high level of patience, able to meet users where they are and teach them how to self-serve to reduce their reliance on IT support going forward Self-motivated with the ability to work under little or no direction once basic job competencies are mastered Flexibility to work outside of business hours and overtime as required This position may require travel to assigned support locations and other locations as needed What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Desktop Support Specialist Onsite role Are you ready to grow your IT career? We're looking for motivated people to join our team and provide desktop support for one of our clients in Andover, MA. What You Will Do As a Desktop Support Technician, you will help keep employee computers and equipment working properly. Your tasks may include: Fixing software issues on workstations Setting up, moving, and changing PCs (IMAC work) Installing computer images Recovering and tagging IT equipment Supporting printers Helping users at a tech support desk (Tech Bar) Updating tickets and requests in the IT system Helping with other IT support tasks as needed What We're Looking For Some experience in desktop support is helpful, but not required Training is provided for entry-level candidates Basic knowledge of PC imaging Experience with incident and change management is a plus Familiarity with tools like ServiceNow, Bomgar, LapLink, or Secure Disk Wipe is helpful Preferred (Nice to Have) Dell Technician certification Experience managing IT inventory Job Requirements Must live close enough to commute to Andover, MA Must be a U.S. citizen (required for this role) Must be able to work onsite Able to lift up to 40 pounds Able to stand, walk, climb stairs, kneel, and work under desks Must pass required drug testing (paid for by the company) What's Important to Us You communicate clearly and professionally You can work on your own and as part of a team You enjoy solving problems You want regular feedback and opportunities to grow your career You value working with respectful, ethical teammates and clients

Wakefield, MA (100% On-Site) MUST BE LOCAL! About the Role We're looking for a well-rounded Desktop Support Technician to join our on-site team in Wakefield. This isn't a "restart it and escalate" position - we need someone comfortable working across desktop support, Windows administration, networking fundamentals, and the Microsoft 365 ecosystem. You'll handle Tier 1 issues efficiently and have the skills to dig into more advanced problems without needing your hand held - while knowing when to call for backup. What You'll Do Provide hands-on support for hardware, software, and connectivity issues Troubleshoot Windows desktops, laptops, and peripherals - including driver issues, OS problems, and application conflicts Support and administer Microsoft 365 accounts, licenses, and common issues (Outlook, Teams, OneDrive, SharePoint basics) Diagnose basic network issues - connectivity, DNS, DHCP, VPN, printer mapping Set up, configure, and deploy end-user systems Document support activities thoroughly and accurately Escalate appropriately, but take ownership of issues within your scope What You Bring 2+ years in desktop support, help desk, or a similar IT role Solid Windows 10/11 troubleshooting skills Working knowledge of Microsoft 365 administration (user management, basic troubleshooting) Foundational networking knowledge - you understand IP addressing, DNS, DHCP, and can use basic tools (ping, tracert, ipconfig) effectively Strong diagnostic instincts - you troubleshoot methodically, not randomly Communication skills that work with both end-users and technical teams Nice to Have Experience with Active Directory (password resets, group membership, basic account management) Familiarity with ticketing systems (Zendesk, ServiceNow, Freshdesk, etc.) What We Offer Growth opportunities within the organization Training and professional development support Competitive benefits package

FT Hybrid role, 2-3 days in Quincy, MA Candidate must work the 2nd shift - 11 AM to 8 PM EST IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practices is desired. Python or PowerShell scripting is a plus. Great communications and ability to work with our client users and customer VIP executives at their office locations. Self Starter. Able to work independently. Avid learner. Prior MSP experience is very helpful. Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key Laptop workstation setups & user onboards is the main functions with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & troubleshooting etc. Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead Some background with Windows, including Windows 11 upgrade support and rollouts to laptops Azure and AWS knowledge are key Experience supporting VP-level laptop issues Some background in MacOS workstation support Some background with InTune, Kandj,i and similar imaging and deployment software Position will be reporting into our Quincy Marina Bay office.s

This role leads and supports IT projects that improve business processes, enhance data systems, and deliver actionable insights through automation and analytics. Key Responsibilities Manage IT and business automation projects from planning through implementation Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps Design and maintain dashboards and reports in Power BI and Microsoft Fabric Support database-related work, ensuring proper design, data integrity, and relational structure Apply AI fundamentals to improve workflows and analytics Track project timelines, budgets, and communications Benefits: Health Insurance Dental Insurance Long Term Disability Employee Pension Plan Sick Pay Paid Vacation Paid Holidays Annual Bonus

Johnson Service Group, a nationally award-winning staffing firm, has an immediate opportunity for a Service Desk Technician for a global medical device client Auburn, MA Contract | Onsite | $34 - $41 per Hr. depending on qualifications We are seeking a Service Desk Technician to serve as the primary point of contact for internal employees needing technical support. This role focuses on providing deskside and phone support, resolving issues at first contact when possible, and escalating tickets to the appropriate support teams when needed. Key Responsibilities Serve as the first point of contact for IT incidents and service requests Respond to support requests via phone, remote tools, and deskside support Gather required information to diagnose and resolve technical issues Resolve issues at first contact when possible; escalate when necessary Troubleshoot hardware and software issues on desktops, laptops, printers, and peripherals Use remote support tools to assist users Manage user accounts, groups, and permissions in Active Directory Document issues, resolutions, and follow-up actions accurately Required Qualifications 1-3 years of experience in an IT support or Service Desk role in call center or with customer facing technical support Strong knowledge of Windows OS (Windows 10, Windows 11, Windows Services) Experience with remote desktop and remote support tools Ability to diagnose and resolve hardware and software issues Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) Experience using Active Directory to manage users and permissions Preferred Qualifications Familiarity with mac OS and/or Linux A+ certification Experience supporting remote users Skills & Competencies Strong communication and customer service skills Excellent time management with the ability to prioritize multiple requests Problem-solving mindset with attention to detail Professional, positive, and adaptable in a fast-paced environment Ability to work well independently and within a team Comfortable presenting recommendations to management Able to navigate conflict resolution professionally Enthusiastic about technology and continuous learning Education High School Diploma or equivalent required #D800 JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Role: IT Project Analyst Key Responsibilities Manage IT and business automation projects from planning through implementation Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps Design and maintain dashboards and reports in Power BI and Microsoft Fabric Support database-related work, ensuring proper design, data integrity, and relational structure Apply AI fundamentals to improve workflows and analytics Track project timelines, budgets, and communications MUST HAVES: · 3-5 years of proven experience managing IT projects and working cross-functionally with technical teams · Proficiency with Power BI and Power Automate strongly preferred · Working knowledge of SQL Server and database structures strongly preferred NICE TO HAVES: · Familiarity with SharePoint, Lists, Power Apps, and Microsoft Fabric preferred · Understanding of AI concepts and how to apply them in business environments preferred

IT Delivery Head - Property & Casualty Insurance (P&C) Cambridge, MA (3 Days Onsite - Hybrid) We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction. Must-Have Qualifications B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery. Proven success in large enterprise delivery and onshore-offshore models. Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management. Preferred Experience in Guidewire, Duck Creek, digital modernization, and data analytics. Ability to manage delivery teams of varying scale. Key Responsibilities Strategic Delivery & Portfolio Leadership Lead product/platform delivery and ensure alignment with client and business goals. Manage multiple P&C accounts and technology portfolios (legacy + greenfield). Define delivery strategy, track metrics, budgets, resources, and team performance. Client Engagement & Business Growth Serve as primary onshore contact for senior client leaders. Grow accounts and revenue in partnership with sales. Lead RFI/RFP responses, demos, POCs, and governance sessions. Drive client satisfaction, operational excellence, and financial outcomes. Onshore-Offshore Delivery Management Ensure seamless execution between global delivery centers. Monitor staffing, visa readiness, and Agile delivery adoption. Manage Managed Services across applications and infrastructure. Capability Building & Team Leadership Build and expand onshore delivery and consulting capability. Hire, mentor, and develop senior leaders and cross-functional teams. Foster CoPs, continuous learning, and innovation culture. Technical Governance & Excellence Guide P&C platform delivery (Guidewire, Duck Creek, etc.). Establish strong SDLC, release, configuration, and compliance frameworks. Evaluate new tools and support architecture decisions and ARBs. Stakeholder & Cross-Functional Collaboration Advise leadership on delivery strategy and industry opportunities. Partner with ADM/AMS teams to enhance offerings and market positioning. Drive efficiency, innovation, and solution development across teams.

Required Skills & Experience - 2+ years of IT experience - Experience setting up computers for new users (hardware and software setups) - Experience supporting Mac and Windows users - MS 365 and Google Workspace support experience Nice to Have Skills & Experience - Knowledge of Linux Job Description Insight Global is seeking a motivated Helpdesk Technician to join our client, an American energy storage company, based in Somerville, MA. This Helpdesk Tech will be responsible for supporting a large corporate office made up of Windows and Mac users. You will be the first point of contact for technical issues submitted via phone, email, or ticketing system. They will be responsible for providing hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals. troubleshoot and resolve end user issues through a ticketing system, as well as perform new user onboarding/offboarding, including hardware setup, user account provisioning, access configuration, connecting new computers to printers, etc. The ideal candidate will have Windows/MS 365 experience and some exposure to Google Workspace and Mac environments. Any knowledge of Linux OS is a plus. Compensation: $21-$24/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

This is a FULL-TIME direct hire role. No C2C or 3rd party candidates The role would be ON-SITE 2 days a week, and work from home 3 days a week Must have experience working with Aladdin and similar investment management platforms and systems Client can NOT sponsor or transfer work visas (this also will exclude candidates on a student visa that would need sponsorship in the future) _________________________________________________________________________________________________________ Business Systems Analyst - Investment Data Overview We are seeking a mid-level Business Systems Analyst with a strong focus on investment and reference data. This role serves as a key liaison between business stakeholders and technology teams, supporting data quality, system workflows, and production processes across investment platforms. The ideal candidate understands investment instruments, data lifecycles, and how data moves across front-, middle-, and back-office systems. Key Responsibilities Act as a business systems analyst supporting investment and reference data platforms, serving as a primary point of contact between business users and technology teams. Analyze end-to-end data flows, understanding how investment data is sourced, transformed, and consumed across multiple systems. Support and maintain reference data for multiple asset classes, including equities, fixed income, derivatives, futures, and options. Respond to daily requests from trading, compliance, operations, and reporting teams, including time-sensitive production issues. Write and execute SQL queries to analyze data issues, validate workflows, and support root-cause analysis. Monitor, enhance, and define data quality controls and exception reporting. Gather and document business requirements for new data fields, datasets, and workflow changes; partner with developers to design, test, and implement solutions. Perform production support and troubleshooting, ensuring data accuracy and system stability. Participate in Agile development activities, including backlog refinement, sprint planning, and representing business priorities. Identify and recommend process improvements to enhance data quality, controls, and operational efficiency. Required Qualifications 3 years experience working with investment platforms ideally Aladdin OR comparable systems (Bloomberg, PACE, Charles River, Calypso). 3-8 years of experience as a Business Systems Analyst, Data Analyst, or similar role within investment management or financial services. Strong understanding of investment instruments, particularly fixed income and derivatives. Hands-on experience writing SQL queries and analyzing relational data. Experience working with investment platforms such as Aladdin or comparable systems (Bloomberg, PACE, Charles River, Calypso). Proven experience supporting front- and back-office stakeholders in a production environment. Strong analytical, documentation, and communication skills. Ability to manage multiple priorities and operate effectively under tight deadlines. Willingness to participate in an on-call rotation as needed. Preferred Qualifications Experience using Python for data analysis, automation, or workflow support. Familiarity with data engineering concepts, data modeling, and data governance. Experience with Eagle PACE or similar accounting/reference data platforms. Prior experience working in Agile or Scrum-based development environments.

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: MA / Mansfield Onsite Work Full Time Start date: 18th December 2025 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Seeking a Desktop Technician with Laboratory support experience for a long-term consulting position in Cambridge, MA 02142. Desktop Technician (Contractor) Initial contract duration is 12 months, with possible extension Mon-Fri, 40 hours/week, standard business hours This role is on-site Job Summary: - Provide comprehensive IT support to research and development site - Troubleshoot computer issues for scientists, both on-site and remotely, managing IT requests through the company ticketing system - Set up lab computers and network connections - Work with vendors, perform computer hardware upgrades, and ensure seamless IT operations within the lab environment - Perform various computer, equipment, and software support tasks - Computer moves, adds and changes Qualifications: - Well rounded desktop support background - Experience working in a laboratory environment - Detail oriented - Pharmaceutical (or other regulated) industry experience is a plus

The Senior IT Compliance Analyst supports the company's security and compliance initiatives, with a primary focus on the SOX ITGC framework. This role is responsible for developing and implementing internal controls, facilitating audits, and ensuring ongoing compliance with industry standards. The position requires close collaboration with teams across accounting, sales, customer service, legal, and IT to remediate gaps and strengthen business processes. The ideal candidate brings expertise in governance, risk, and compliance, paired with strong analytical and results-driven skills. Responsibilities - Work with process owners to assess existing processes and implement improvements that enhance efficiency, standardization, and automation, ensuring that all modifications uphold SOX compliance and robust internal controls - Lead the design, implementation, and auditing of SOX ITGC, IPE, and ITACs to maintain robust internal controls. - Serve as the primary liaison with internal and external audit teams. - Ensure timely collection and organization of compliance documentation. - Execute technology compliance activities, including risk assessments, privacy impact assessments, and security control testing. - Identify, remediate, and monitor compliance gaps to drive continuous improvement. - Develop, refine, and enforce IT compliance policies and standards. Qualifications: - Education: Bachelor's degree required. - Experience: Minimum 5 years of professional IT experience, with a focus on ITGC, IPE, and ITACs. - Technical Skills: Proficiency with SQL, Active Directory, Windows Servers, O365, D365 F&O, and Fastpath. - Other Requirements: Ability to travel up to 10%, including international travel.

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

A dynamic organization is looking for an experienced IT Support Engineer to take ownership of local support operations while partnering with global teams. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and is passionate about improving systems through automation. What You'll Do: • Provide onsite and remote support for hardware, software, and collaboration tools • Troubleshoot advanced issues across Windows, Microsoft 365, and networking • Manage onboarding/offboarding, provisioning, and access control • Maintain Windows 11, M365 apps, and endpoint devices • Support conference room AV systems • Build automation scripts (PowerShell, Python, Bash) • Serve as an escalation point and mentor junior staff • Maintain documentation and knowledge articles • Handle service requests in line with SLAs • Coordinate with vendors and collaborate with regional/global IT teams • Support security, patching, and compliance efforts • Contribute to ongoing automation and process-improvement projects What We're Looking For: 4-7 years of corporate IT support experience Strong proficiency with Microsoft 365, Azure AD, Intune, and Windows 11 Solid scripting/automation skills (PowerShell, Bash, Python) Strong troubleshooting, communication, and mentoring skills Knowledge of networking fundamentals and endpoint security tools Relevant certifications (Microsoft, Azure, ITIL, Network+/Security+) are a plus

Engagement: Corp-to-Corp or 1099 Duration: 12 months We are seeking a Senior GxP IT Consultant to support the administration, compliance, and data enablement of regulated clinical and GxP systems. This role partners closely with Quality, Clinical Operations, and external vendors to ensure systems are compliant, well-governed, and operationally reliable across their lifecycle. The ideal candidate is hands-on, comfortable operating independently, and brings strong experience across CSV/CSA, GxP systems administration, clinical data platforms, and reporting/analytics. Key Responsibilities: Provide day-to-day support and oversight for regulated GxP SaaS systems, including access management, periodic reviews, incident coordination, and release activities. Support and maintain CSV/CSA documentation, including change controls, validation deliverables, and audit readiness artifacts. Lead validation activities across the full lifecycle of GxP systems including planning, testing, deployment, and periodic review. Partner with Quality, system owners, and vendors to ensure systems operate in compliance with 21 CFR Part 11, GxP, and data integrity expectations. Coordinate system updates, vendor maintenance windows, and incident resolution efforts. Support clinical data workflows and the end-to-end data lifecycle, including integrations, reporting, and downstream consumption. Develop and maintain SQL-based reports, dashboards, and data extracts to support business and operational needs. Participate in governance forums, project meetings, and validation walkthroughs as required. Contribute to process standardization and continuous improvement across regulated systems. Qualifications: Required: 10+ years of relevant experience supporting GxP projects Bachelor's or Master's in Computer Science, Information Systems, Life Sciences, Bioinformatics, or similar. Experience in clinical systems configuration, data engineering, clinical data platform delivery, or module implementations. Proficiency in SQL, Python, API development/integration, ETL tools (Informatica/Talend/Fivetran), metadata management, and data lineage practices. Strong knowledge of system validation frameworks and compliance (21 CFR Part 11, GxP, audit readiness). Excellent ability to translate business requirements into technical configurations, collaborate with cross functional stakeholders, and deliver module-based solutions. Strong verbal and written communication skills Able to work independently Critical Skills: CSV / CSA & GxP Compliance GxP Systems Administration & Account Management Release, Incident, and Vendor-led System Support SQL-based Analytics, Data Pipelines & Reporting Key Responsibilities Must Have: Strong experience supporting GxP-regulated clinical or enterprise systems Hands-on knowledge of CSV/CSA frameworks and audit readiness Understanding of clinical data platforms and data lifecycle management Proficiency with SQL and data reporting/analytics Ability to work independently and collaborate across vendors and business stakeholders Preferred: Experience working directly with vendors and business system owners Program or small-team leadership experience Familiarity with Elluminate or similar clinical data platforms Exposure to Veeva or comparable regulated SaaS platforms

Onsite - Boston, MA 6-Month Contract (+ Extensions) Join a global company where technology powers every part of the business. This hands-on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions. What you'll do: Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment Configure and maintain endpoints using modern management tools like Intune or similar Support LAN/WAN, Wi-Fi, and cloud-connected devices Assist with rollouts, upgrades, and implementation of new IT systems Provide training and guidance to users on IT tools and best practices Identify opportunities to streamline processes and take ownership of small projects What we're looking for: Experience in 1st/2nd line IT support in a corporate or global environment Comfortable supporting Windows, mac OS, and mobile platforms Familiarity with modern endpoint management, cloud apps, and hybrid systems Strong troubleshooting skills across hardware, software, and networking Self-motivated, proactive, and able to work independently while collaborating with a team If you're an adaptable IT professional who thrives in a varied, fast-paced environment and wants exposure to modern systems on a global scale, this is the role for you.