End User Support Analyst
Information technology professional job in Houston, TX
Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.
To understand more about Clarksons and what you can expect, visit us at *****************
Role Summary
We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services.
This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery.
Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends)
What you will be doing
Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices.
Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups.
Creating and maintaining accurate knowledge documentation on a quarterly basis
Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services.
Working with the EUS Lead to identify trends and spot potential problems.
Improving and iterate on service support provision to the office.
Ensuring computers, printers and other peripherals are operational and current
Providing support with hardware and software maintenance.
Basic hardware break fix replacement
Hardware Inventory management
Managing system access, security, and spam/anti-virus controls
Customer site visits
Proactive trend analysis calls to the end user
Full JML process covering, Joiners, Movers and Leavers
Proactive room checks
Device management, including building devices.
Desk moves/ Desk set ups
To fulfil additional / ad hoc duties as needed to meet the needs of the business.
What we are looking for
Experience & Knowledge
Previous experience within an IT Support role.
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to provide technical support over the telephone, chat or face to face.
Professional manner with a strong work ethic.
Good problem-solving skills, with a solution focused approach.
Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance.
Ability to multitask effectively during busy times and remain calm during stressful situations.
A team player who can work within a framework of procedure and policies.
Self-motivated and able to use initiative.
Knowledge and some experience of products within the Microsoft Office 365 suite.
Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous.
Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups.
Able to learn quickly and work within a fast-paced environment.
Desire to learn and to undertake on-the-job training and continuous personal development.
Flexible and willing to work outside of the core hours if necessary.
History of automating repetitive tasks and scripting with PowerShell
Skills
Knowledge/experience of the following are required:
Active Directory, Entra & Intune administration
Exchange recipient and group administration (both on-prem and O365)
Experience of supporting VDI solutions
Core understanding of network fundamentals
MS Office
Apple hardware & OS (iOS, iPadOS, MacOS)
HP Hardware
Multi Factor Auth setup (MS MFA, DUO)
Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams
Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11
Knowledge/experience of the following are advantageous:
ServiceNow ITSM tool
VMware Horizon
Cisco CUCM
ITIL V3 or Above
IT Operations Specialist
Information technology professional job in Houston, TX
IT Operations Specialist
Compensation: $40 - $55/hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Operations Specialist to join their team!
Join a dynamic team as an IT Operations Specialist, where you'll provide critical support and ensure system stability. This opportunity arises as the company seeks to enhance their IT capabilities with experienced professionals. Dive into a role that offers diverse technical exposure and the chance to prove your skills in a challenging environment.
Key Responsibilities & Duties:
Provide end-user support for hardware, software, and network issues.
Troubleshoot incidents efficiently to maintain IT system stability.
Conduct light networking troubleshooting when necessary.
Deploy and configure workstations and servers.
Communicate professionally with C-suite executives during issues.
Stay proactive and improve processes during slower periods.
Required Qualifications & Experience:
5+ years in IT support, operations, or network administration.
Hands-on experience with Windows Servers and end-user support.
Proficient in light networking troubleshooting and routing/switching.
Experience deploying and configuring IT systems.
Nice to Have Skills & Experience:
CompTIA certifications or equivalent preferred.
Experience with virtualization or cloud services is a plus.
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Fully onsite M-F in City Centre, Houston.
Opportunity to work in a lean IT team.
Contract-to-hire possible, direct hire for the right candidate.
3 rounds of interviews: virtual, onsite with team, onsite with C-suite.
If you are interested in learning more about the IT Operations Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Help Desk Technician
Information technology professional job in Houston, TX
Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.
The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations.
Essential Duties/Responsibilities:
• Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests.
• Utilize remote capabilities to assist with troubleshooting.
• Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration.
• Offer desktop site support by determining the best solutions based on customer-provided details.
• Resolve issues related to installed computer software.
• Troubleshoot printer connection problems.
• Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase.
• Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access.
• Perform password resets for various websites and applications.
• Document and log incident tickets using the Service Now tracking tool.
• Provide support for mobile iOS/Android phones and tablets.
• Assist with VPN software connection issues.
• Create Cisco ISE Vendor VPN accounts.
• Manage OKTA accounts and groups.
• Support Citrix DaaS/VDI on company-issued and customer-owned devices.
Working Conditions:
• Some overtime may be required for special projects.
• Travel up to 10%.
Minimum Requirements:
• Possess multi-tasking skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure while maintaining a customer service attitude.
• Experience in troubleshooting hardware, software, and network connectivity issues.
• Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes.
• Self-motivated with attention to detail.
• Ability to organize workload, set priorities, and meet deadlines.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality of information.
• Flexibility to work rotating on-call schedules and backfill for peers when needed.
• Willing to work overtime mornings, afternoons and weekends.
Preferred Qualifications:
• On-prem ADAC/ADUC administration knowledge.
• Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin.
• Experience with OKTA support and administration.
• Proficiency in Microsoft O365 support.
• Familiarity with Service Now and JIRA ticketing systems.
• SAP support and administration knowledge.
• Citrix cloud support and administration expertise.
• Support for Windows and Mac operating systems.
• Knowledge of iOS and Android.
• Cisco ISE support and administration skills.
• Mobile Iron MDM knowledge.
• Understanding of Windows registry and environment variables.
• Experience with Oracle ODBC data source troubleshooting and DSN entry.
Additional Knowledge, Skills, and Abilities:
• Multi-tasking skills.
• Strong communication skills.
• Ability to work under pressure.
• Attention to detail.
• Decision-making capabilities.
• Time management skills.
• Ability to identify process improvements.
• Self-motivation.
• Conflict resolution skills.
• Ability to redirect problems to appropriate resources.
• Leadership qualities.
• Adaptability.
Quorum Software Support Analyst
Information technology professional job in Houston, TX
Houston, TX
Hybrid Schedule
About the Role
We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for core energy applications and related modules
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting energy software applications and related modules
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
IT Support Specialist (Bilingual)
Information technology professional job in Houston, TX
About Us
We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences.
Why This Role Matters
As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem.
A Day in the Life
Answer inbound support calls and resolve issues in real time.
Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals.
Diagnose network issues (IP conflicts, offline devices, router/switch connectivity).
Review basic logs or SQL-based data points for troubleshooting.
Document tickets clearly and completely.
Collaborate with Support Specialists on escalated or complex cases.
If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit.
Position Overview
The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively.
Responsibilities
Technical Support & Troubleshooting
Provide front-line POS support for restaurants, retail, and small business clients.
Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals.
Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration).
Perform basic SQL-related checks and assist with database incident troubleshooting.
Conduct technical research and collaborate with partners or internal teams for escalated resolution.
Documentation & Collaboration
Maintain and update troubleshooting documentation, SOPs, and FAQs.
Log accurate, detailed ticket notes for all interactions.
Report recurring issues and contribute to long-term process improvements.
Work with Support Specialists to ensure timely resolution of all cases.
What Success Looks Like (First 90 Days)
Responds quickly and professionally to all incoming support requests.
Resolves the majority of L1-level issues independently.
Demonstrates accurate troubleshooting and proper escalation judgment.
Maintains clean, complete, and consistent ticket documentation.
Receives positive merchant feedback regarding communication and clarity.
Qualification & Requirement
Technical Skills
1+ years of IT experience; POS experience in the restaurant industry is a strong plus.
Experience with Linux, Windows, and Android operating systems.
Understanding of Active Directory environments.
Basic knowledge of SQL Server/database environments.
Knowledge of computer networking (IP addressing, routing basics, switches, DHCP).
Experience with POS systems or payment hardware is preferred.
Professional Skills
Customer service, help desk, or remote support experience preferred.
Strong analytical and problem-solving abilities.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Restaurant industry experience is a plus.
Additional
Bilingual is a plus (English + Spanish, Chinese, or Vietnamese).
Must be organized, detail-oriented, and capable of working in a fast-paced environment.
Why Join Us?
Opportunity to grow within a rapidly expanding tech company.
Work directly with real-world restaurant and retail operations.
Supportive, collaborative team environment.
Direct impact on customer operations and system reliability.
IT PMO Lead
Information technology professional job in Houston, TX
IT Project Management Office (PMO) Lead
Contract-to-Hire | Houston, TX
Are you a strategic PMO leader ready to shape how an organization delivers its most important initiatives? We're partnering with a Houston-based client to find an experienced IT PMO Lead who can elevate portfolio performance, build strong governance, and guide a high-performing team through complex, enterprise-wide programs.
In this role, you'll set the vision for the PMO, strengthen organizational discipline around project delivery, and serve as a trusted advisor to senior leadership. If you thrive on bringing clarity, structure, and strategy to fast-moving environments, you'll feel right at home here.
What You'll Do
Define and execute the PMO's strategy, governance model, and operational standards.
Lead the full project and program portfolio, ensuring alignment with enterprise goals.
Build and maintain KPIs, dashboards, reporting frameworks, and portfolio visibility.
Uphold consistent project management methodologies across all teams and initiatives.
Direct budgeting, resource planning, prioritization, and portfolio optimization.
Deliver executive-level insights, recommendations, and status updates.
Drive continuous improvement efforts to increase PMO maturity and organizational effectiveness.
Coach, mentor, and develop project managers, program managers, and PMO staff.
Oversee risk, change management, and quality assurance activities.
Ensure tools, systems, and data remain accurate, standardized, and effective.
Interpret complex data to create clear executive dashboards and reports.
Ensure IT projects meet scope, schedule, budget, and quality expectations.
Maintain transparency and communication across all stakeholder groups.
Serve as a strategic advisor on project delivery, organizational alignment, and resource planning.
Lead PMO governance activities and ensure adherence to lifecycle methodologies.
Utilize PMO tools such as MS Project, Jira, Asana, Clarity PPM, Primavera, and Smartsheet.
Help foster a culture of excellence and elevate project management rigor across the organization.
Build meaningful relationships with senior leaders and influence outcomes with diplomacy.
What You Bring
10-15+ years of progressive project/program management experience.
5-7+ years in a senior PMO leadership role.
Proven success running enterprise portfolios and large-scale, cross-functional initiatives.
Experience launching, scaling, or maturing PMOs across strategic and operational areas.
Strong partnerships with executives, C-suite leaders, and boards.
Expertise managing multimillion-dollar budgets and complex resources.
Strategic, big-picture mindset with the ability to translate goals into action.
Exceptional leadership and team-building skills.
Communication, negotiation, and influencing abilities at the executive level.
Highly developed analytical, data interpretation, and decision-making skills.
Comfort handling complex, technical work with autonomy.
Technical depth in mission-critical IT program delivery.
Bachelor's degree required; Master's degree strongly preferred.
Ability to obtain/maintain federal security clearances may be required.
What We Offer
Competitive pay and a full suite of benefits: health, dental, vision, life, accident, and disability insurance.
Strong work-life balance and a supportive environment.
This is a contract-to-hire role based in Houston, Texas.
No sponsorship is available. Candidates must be able to pass a background check.
This is a contract to hire opportunity in Houston, Texas and no sponsorship can be provided.Candidates must be able to pass a background check. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.
Tier 1 Support Technician
Information technology professional job in Houston, TX
Job Title: Tier 1 IT Support Technician
Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST
6 months contract before converting to fulltime.
Full time Target Salary: $55,000-65,000
Overview
We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas.
Primary Duties
Monitor, prioritize, and resolve incoming technical support requests.
Create accounts for new team members and deprovision access for departing users.
Maintain user records, groups, and organizational structure within directory services.
Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations.
Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks.
Support senior IT staff with more advanced projects when workload permits.
Take on additional responsibilities as automation efficiencies increase.
Qualifications
Solid understanding of core IT support concepts and troubleshooting techniques.
Experience managing user accounts within directory or identity management systems.
Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365.
Knowledge of PowerShell or other scripting languages (a plus).
Willingness to learn and adopt automation and AI-driven tools.
Strong organizational habits and attention to detail.
Effective communication skills and comfort collaborating across different time zones.
Please apply with an up-to-date resume
IT Consulting & Staffing Sales
Information technology professional job in Houston, TX
Do you have a passion for driving growth, fostering strategic partnerships, and connecting businesses with exceptional talent? If so, why haven't you joined iSphere yet?
We're currently seeking a Business Development Professional who is ready to jump into the fray and help us build relationships with organizations across industries, exhibiting how the right technologies and IT talent can reshape how they do business for the better.
If you don't know iSphere, here's our story in a nutshell. For over 24 years, we've offer a wide variety of IT staffing and consulting solutions, driving innovation for businesses and tech professionals alike. We're a crew of supercharged problem-solvers, armed with leading-edge technology and a passion for delivering exceptional results. Plus, we bring a personal touch to everything we do, whether it's finding talent, building careers, or driving innovation.
What's in it for you? Take a look at our compensation package and benefits:
· Uncapped earning potential, including a competitive base salary + commission
· Medical coverage
· 401K and profit sharing
· 20 days of PTO per year
· Cell phone reimbursement
· Expense and travel reimbursement
What do we expect from you?
Required Experience and Skills:
· Experience in selling IT solutions, professional services, or staff augmentation as an account manager or recruiter
· Excellent cold calling skills
· Experience working with large enterprise or government accounts
· Proven track record of meeting and exceeding sales goals
· Competitive mindset with a persistent nature
· Strong organizational, interpersonal, and communication skills
· Ability to work efficiently and effectively in a fast-paced environment and remain calm under pressure
· Bachelor's Degree
Job Description:
· Conduct extensive market research to identify prospective clients and maintain a target client list
· Leverage your existing network and prospect new clients to identify client needs and propose suitable technology and staffing solutions
· Generate sales leads, set client meetings, and establish relationships to close viable business opportunities
· Conduct cold calling and prospecting to identify opportunities for information technology staffing and solutions
· Manage client relationships, recognize key client issues, and ensure consistent client satisfaction through regular follow-ups
· Attend networking events, sporting events, dinners, and more to build and nurture client relationships
· Manage end-to-end staffing services from job sourcing to fulfillment
· Drive the submittal process by presenting well-suited candidates to clients for interviews, job offers, and placements
· Serve as a key point-of-contact for clients, prepping, debriefing, and coaching clients throughout the interview process
· Negotiate client contracts
Goals:
· Meet at least 5 clients in person weekly
· Generate and maintain $4-5 million in annual revenue
· Maintain a minimum of 5 billing customers
A Note about Our Work Environment:
Although we have an office in North Houston, the team is 90% off-site, either from their home offices or on-site with clients for sales meetings. As a result, we will only be considering candidates who reside in major Texas metro areas. You may also be asked to come into the office 1-2 times weekly for group meetings or as needed/required.
Working in a virtual environment presents unique challenges, but it also provides those with the traits described above a great deal of flexibility and the opportunity to largely create their own schedule. Simply put, those who produce tangible results, displaying purposeful activity and generating revenue, will receive freedom and leeway in how they do their jobs.
Apply today to embark on a rewarding career journey with iSphere!
Senior IT Infrastructure Manager
Information technology professional job in Houston, TX
We are ERock!
Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability.
Enchanted Rock's dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation's most dependable microgrids - all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on.
What you'll do…
The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company's IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company's strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd".
You'll make an impact by:
Technical Leadership
Developing and executing a comprehensive IT/OT strategy aligned with future business objectives.
Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence.
Technology Management & Operations
Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments.
Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity.
Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity.
Compliance and Security
Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards.
Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk.
Project Management
Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives.
Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability.
Budget and Resource Management
Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources.
Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure.
Team Development
Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development.
Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence.
You'll sweep us off our feet if you:
Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations.
Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives.
Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security.
Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments.
Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations.
Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management.
Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system.
What you'll need:
Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience.
Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years.
Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments
Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively.
Experience in strategic planning, execution, and project management
Exceptional leadership, communication, and interpersonal skills
Strong organizational abilities and attention to detail
Ability to thrive in a fast-paced, rapidly changing environment.
Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements
Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines.
Your Rewards!
Medical, Dental, Vision, and Prescription Drug Insurance
Company-Paid Life Insurance
Disability Insurance
Paid Family Leave
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Wellness Programs and Incentives
401(k) Retirement Plan & Company Match
Paid Time Off - Sick & Vacation Time
Paid Holidays
Hybrid Work Schedule!
Cool Open-Office Concept
Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool!
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”
Customer Support and Electronics Technician
Information technology professional job in Spring, TX
Technical Support Specialist I
Spring, TX | Full-Time | In-Office | Some Travel
Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you.
What You'll Do
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
What You Bring
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Why You'll Love It Here
We invest in your growth
Clear path to Level 2 and Field Technician roles
Monday-Friday, 8am-5pm schedule
Supportive, friendly team environment
Compensation & Benefits
$45,000-$55,000 base salary
Paid holidays, PTO, benefits, and travel reimbursement
Technical Support Engineer-Houston
Information technology professional job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
Information Technology Support Engineer
Information technology professional job in Houston, TX
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Library Information Specialist
Information technology professional job in Pearland, TX
is for the 2025-2026 School Year
Starting compensation package for certified specialists is $61,594
Starting compensation package for non-certified specialists is $58,690
Primary Purpose:
The Library Media Specialist will promote the success of all students by providing a balance between print and technology while ensuring continuous access to digital resources. The Library Media Specialist will provide leadership and expertise in the selection, acquisition, evaluation and organization of information resources and technologies in all formats, as well as expertise in the ethical use of information. The Library Media Specialist will supervise and manage the school library/media center and provide services and resources that allow students to develop skills in locating, evaluating, synthesizing, and using information to solve problems. The Library Media Specialist will serve as an instructional technology specialist to ensure the library/media center is involved in instructional programs of the campus and will assist campus principals and teachers in integration and use of instructional technology.
Qualifications: Education/Certification
Bachelor's Degree (REQUIRED)
Master's degree from accredited college or university preferred
Valid Texas school librarian certificate or endorsement preferred
Special Knowledge/Skills:
Knowledge of library and information science
Ability to instruct and manage student behavior
Strong organizational, communication, and interpersonal skills
Experience:
Two years teaching experience (REQUIRED)
Experience in library/media center in public school setting preferred
Major Responsibilities and Duties:
1. Serve as primary instructional technology liaison for the campus.
2. Encourage the use of instructional technology and media to engage students and to improve learning, providing access to digital information resources for the entire learning community.
3. Promote cooperative planning and direct instruction to integrate curriculum with resource use and information on literacy and digital skills.
4. Maintaining frequent and timely communication to stakeholders through the school and library website, parent newsletter, e-mail, social media, and/or other formats.
5. Collaborate with teachers and others to support curriculum content, learning outcomes, student information needs, and information resources
6. Understand and model principles of intellectual freedom, information access, privacy and proprietary rights.
7. Perform library management operations including but not limited to developing, budgeting, purchasing, scheduling, managing and maintaining facilities and resources, reporting, grant writing, and overseeing circulation and inventory.
8. Implement the district standard of library procedures for classifying, cataloging, and processing various resources that facilitate computerization and resource sharing.
9. Align the school library/media center program to school, state and national program standards as described by ALA and ISTE.
10. Assist in the management of teacher & student logins for district provided software.
Additional Duties:
As assigned by Principal or Instructional Technologist
Knowledge, Skills, and Abilities:
Ability to perform a variety of tasks, ability to be flexible when asked to perform numerous tasks simultaneously, perform under deadlines and work in a calm, sensible and efficient manner • Ability to organize, coordinate and communicate effectively
Computer expertise in library, application software and Internet use • Displays a significant degree of professionalism and confidentiality
Ability to conform to proper standards of professional dress and appearance • Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them
Interrelations:
Contact with personnel within the district and with customers and vendors
Will be working under the direct supervision of the department supervisor in order to complete day to day tasks
Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy
Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service
Employee Punctuality and Appearance:
In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
Any deviation from assigned hours must have prior approval from the employee's supervisor
All employees are required to report to work dressed in a manner that reflects a positive image of ILTexas and is appropriate for their position
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Personal computer and peripherals, and other instructional equipment
Posture: Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion: Frequent walking
Lifting: May require regular heavy lifting (45 pounds or more) and positioning of students with physical disabilities, control behavior through physical restraint, assist non-ambulatory students, and lift and move adaptive and other classroom equipment; may work prolonged or irregular hours
Environment: Exposure to biological hazards
Mental Demands: Maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Electroneurodiagnostic-EEG- Technology Specialist
Information technology professional job in Houston, TX
We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends.
Think you've got what it takes?
Job Duties & Responsibilities
• Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances.
• Maintain the patient's safety through communication
• Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures
• Assist other technology personnel in preparation for registry or certification credentials
• Document patient information in patient's electronic medical record according to hospital and departmental guidelines
• Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations;
• Complete appropriate related documentation according to departmental and hospital guidelines
• Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• H.S. Diploma or GED Required
• REEGT Required Along With One Of The Following Licenses Or Certs:
o CLTM - Cert Exam Long Term Monitoring
o CNIM - Cert Neurophy Intropa Monitor
o RPSGT - Reg Polysomnographic Technology
o RRT CERT - Cert-Reg Respiratory Therapist
o X REPT - Evoked Potentials
• 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required
ABOUT US
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Information Technology Professional
Information technology professional job in Houston, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Technology Support I - Production
Information technology professional job in Houston, TX
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.
Job responsibilities
Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
Identify and document basic issues and potential solutions for business and technology stakeholders
Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability
Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives
Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework
Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments
Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details
Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication
Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing
Build and maintain a programming development environment including source control, editors, testing and deployment technologies
Required qualifications, capabilities, and skills
1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
In-Depth knowledge deploying and maintain monitoring and logging tools
Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints
Proficient in at least one programming language such as Python
Experience managing Cloud/Unix/Linux environment
Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace
Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning.
Proficient with relational database software development with SQL Server and/or Oracle
Preferred qualifications, capabilities, and skills
Exposure to one or more general-purpose programming languages or automation scripting
Exposure to Information Technology Infrastructure Library (ITIL) framework
Experience working with cloud base technologies and knowledge of open source technologies and tools
Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX
Experience working with scheduling tools like Autosys/Control-M
Experience working in financial services industry supporting mission critical applications
Auto-ApplyTechnology Support I - Production
Information technology professional job in Houston, TX
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.
Job responsibilities
Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
Identify and document basic issues and potential solutions for business and technology stakeholders
Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability
Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives
Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework
Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments
Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details
Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication
Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing
Build and maintain a programming development environment including source control, editors, testing and deployment technologies
Required qualifications, capabilities, and skills
1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
In-Depth knowledge deploying and maintain monitoring and logging tools
Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints
Proficient in at least one programming language such as Python
Experience managing Cloud/Unix/Linux environment
Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace
Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning.
Proficient with relational database software development with SQL Server and/or Oracle
Preferred qualifications, capabilities, and skills
Exposure to one or more general-purpose programming languages or automation scripting
Exposure to Information Technology Infrastructure Library (ITIL) framework
Experience working with cloud base technologies and knowledge of open source technologies and tools
Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX
Experience working with scheduling tools like Autosys/Control-M
Experience working in financial services industry supporting mission critical applications
Auto-ApplyLead IT Network Administrator
Information technology professional job in Houston, TX
THE ROLE
The Lead IT Network Administrator will help us modernize, standardize, maintain, and continuously improve the technology ecosystem of our growing, geographically distributed network of offices. This role will be responsible for supporting our growing team and for the execution and continuous refinement of our strategic information technology and cybersecurity plans. Role responsibilities include infrastructure support and maintenance, end-user support, product deployment, product integration, as well as selection and oversight of outsourced service providers. This position requires strong project execution skills, excellent cybersecurity acumen, and vast experience with traditional and cloud technologies common to enterprise environments. To succeed in this role, candidates must possess extensive experience with on-prem and cloud technologies from Microsoft, virtualization products, disaster recovery solutions, and network architecture.
SKILLS REQUIRED
MANAGEMENT - Leadership & Organization:
Excellent verbal and written communication skills.
Exceptional ability to organize and manage complex multi-phase projects.
Exceptional ability to multitask, prioritize, and manage time and resources effectively.
TECHNOLOGIES - Experience Required:
Enterprise Firewall, Wireless and Network Switching products.
Enterprise Backup, Replication and Disaster Recovery products.
Microsoft Exchange Online, Defender for Office 365.
Microsoft Active Directory and Group Policy.
Microsoft Hyper-V or VMware Virtualization.
Cloud Management.
Cisco Meraki Wired & Wireless Networking products.
Microsoft Defender for Endpoint or similar EDR products.
VPN and other enterprise Remote Access solutions.
Microsoft Azure AD, Azure AD Domain Services.
Microsoft Endpoint Manager, Intune and Windows Autopilot.
PRIMARY ROLE RESPONSIBILITIES:
Manage and continuously improve our hybrid-cloud Microsoft infrastructure.
Document systems and processes, track and document ongoing changes.
Support geographically distributed offices and employees.
Execute infrastructure improvement and migration projects.
Respond to infrastructure outages.
Assist with response to security incidents and alerts.
Purchase equipment and services.
Evaluate and validate new services, software and equipment.
Monitor systems for optimum performance and availability.
Stay up to date with current technologies and technical developments.
ADDITIONAL RESPONSIBILITIES
Ensure timely system and software patching.
Ensure data storage, transfer, and handling procedures comply with regulatory requirements.
Ensure all critical systems are monitored for optimum performance and availability.
Help curate a company security awareness training and phishing simulation program (KnowBe4).
Help enforce device security policies for servers, workstations, laptops and mobile devices (Microsoft Group Policy, Intune).
Help define and maintain device enrollment and onboarding procedures (Microsoft Endpoint Manager and Windows Autopilot).
Help define and maintain secure user access and SSO policies and procedures (Azure AD).
Help develop and enforce policies and procedures to protect data and IT assets.
Help make continuous improvements to company security posture and infrastructure resilience.
Help maintain and test internal incident response and business continuity plans.
The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Lead IT Network Administrator. This list is subject to change based on the needs of the company.
REQUIRED EXPERIENCE & QUALIFICATIONS
5+ years of Microsoft server, client and cloud administration experience, preferably in an enterprise environment.
Extensive experience managing geographically distributed environments with Azure and On-Prem Active Directory, Microsoft Group Policy, Microsoft Endpoint Manager, and Microsoft Intune.
Extensive experience deploying and managing enterprise backup, disaster recovery, and business continuity products.
Extensive experience deploying and managing enterprise network infrastructures and network security policies.
Must have at least one of the following exams and certifications:
Microsoft 365 Identity and Services (Exam MS-100)
Microsoft 365 Mobility and Security (Exam MS-101)
Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)
Microsoft Certified: Security, Compliance, and Identity Fundamentals (Exam SC-900)
Microsoft 365 Certified: Fundamentals (Exam MS-900)
Microsoft Certified: Azure Administrator Associate (Exam AZ-104)
Applicants without Microsoft Azure Active Directory or Microsoft Endpoint Manager certifications will not be considered.
REQUIRED EDUCATION
Bachelor's degree or higher, preferably in Computer Science or a related subject.
Microsoft 365 Enterprise Administrator Expert certification (or equivalent experience).
Other applicable industry standard certifications (preferred).
ADDITIONAL REQUIREMENTS
Ability to travel when necessary.
This position will be based full-time at our Northchase office.
This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends, may be required based on project needs.
Ability and willingness to lift objects weighing up to 30 lbs., 50 ls with assistance.
While performing the duties of this position the employee will be required to stand, sit, bend and walk for significant portions of the shift
This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
Able to understand, read, write, and speak English.
Authorized to work in the United States.
RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.
Work Environment:
While performing the duties of this position, the employee may work/enter a shop with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.
WHAT WE OFFER
Competitive Pay
Paid Time Off
Medical / Dental / Vision
401k
Employee Incentive Programs
Employee Reimbursement Programs
Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do.
ABOUT RMS
Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.
RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyProduction Technician I - Clean Room Support 2nd Shift
Information technology professional job in Sugar Land, TX
Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Production Technician I - Prep/Clean Room Support Does Each Day:
* Support cleanrooms, formulations, ILP, and compounding
* Assist in preparation, transportation, labeling, production, and processing of materials
* Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards
* Maintain Aseptic Gowning Qualification to support cleaning
* Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs)
* Manage FEFO of chemicals, pulling expired ones monthly
* Complete documentation of activities in accordance with established procedures
* Perform sterile filter integrity testing as required
Our Most Successful Production Technicians I - Prep/Clean Room Support:
* Promote active listening with team members and enjoys collaboration
* Effectively and productively engages with others and establishes trust, credibility, and confidence with others
* Are Customer Oriented
* Take initiative to identify problems and opportunities
Minimum Requirements for this Role:
* A High School diploma or equivalent
* Able to successfully complete a background check
* Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
* Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds
* Able and willing to follow strict clothing and accessory rules to support our sterile operating environment
* 18+ years of age
* Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas
Any of the Following Will Give You an Edge:
* Experience in a role requiring repetitive tasks
* Experience in a pharmaceutical manufacturing environment
* Experience with Good Documentation Practices (GDPs)
* 1-year of pharmaceutical manufacturing
* CPhT Certification
* ACPE Sterile Certification
Benefits of Working at Quva:
* Set, full-time, consistent work schedule
* Comprehensive health and wellness benefits including medical, dental and vision
* 401k retirement program with company match
* 17 paid days off plus 8 paid holidays per year
* Occasional weekend and overtime opportunities with advance notice
* National, industry-leading high growth company with future career advancement opportunities
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will."
Quorum Software Support Analyst
Information technology professional job in Houston, TX
Houston, TX
Hybrid - Onsite Monday-Wednesday.
Contract to Hire
About the Role
We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for business applications
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting business software and related applications
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams