Information technology professional jobs in Bensalem, PA - 627 jobs

We're seeking a Desktop Support Specialist to join our dynamic team. In this role, you'll leverage your 3+ years of experience to assess customer needs, identify root causes, and implement tailored solutions. Partnering effectively with various teams, you'll play a crucial role in resolving issues and requests, with a strong focus on face-to-face communication and collaboration. Key Responsibilities:Endpoint Deployment & Management: Deploy Windows and Macintosh desktops and laptops adhering to industry standards. Provide support for hardware and OS issues, ensuring devices are appropriately patched. Assist in configuring, deploying, and troubleshooting mobile apps, including enrollment in Mobile Device Management solutions. Familiarity with Dell products is a plus. Networking: Assist users in establishing and maintaining network connectivity for supported devices. Adhere to industry standards for connecting devices to networks. Interface with networking teams to configure devices and ensure seamless connectivity. Software & Collaboration Services: Install, configure, and troubleshoot software and collaboration tools. Work with tools such as Microsoft Office 365, Microsoft Teams, Zoom, Blue Jeans, and cloud storage services. Digital Equipment & Vendor Relationships: Initiate scientific equipment onboarding process in collaboration with end users and vendors. Document vendor requirements, assess infrastructure needs, and engage teams for successful onboarding. Information Security & Compliance: Ensure safety, confidentiality, and security of all sensitive data. Adhere to industry policies, alerting supervisors to issues and advising end users on best practices. Collaborate with Information Security to triage and investigate potential breaches. Projects & Special Initiatives: Support departmental projects, including deploying new capabilities and onboarding new departments. Responsibilities may include equipment setup, network configuration, software installation, and other project-specific tasks. Qualifications:3+ years of experience in a similar IT role. 50/50 Mac vs PC experience, with experience in Dell products. Strong face-to-face communication skills, interacting frequently with other groups. Patience and resilience, able to handle challenges without getting easily flustered. No college degree required; we value practical experience. Curious and proactive, demonstrating drive and initiative.

Job Title: IT support analyst Work timings: Standard time - 8am -5pm or 7 am to 4pm or 9 am to 6pm. No Weekends, No Overtimes. Work Mode: 100% Onsite Interviews: 2 rounds of Interview Contract duration: 12 months with possible extension and conversion Job Description: Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. Required Skills: Computing experience, adapting to the changes quickly, technical skills- windows 10, 11. Customer service skills- emails and chats, troubleshooting. Supervisory or Management skills would be a plus.

Hi, Akkodis is seeking a Desktop Platform Engineer with a client in Pennington, NJ. Ideally, we are looking for a candidate with strong experience with Windows OS environment, Flexera Admin Studio, Microsoft Configuration manager, VMware, VBScript Perl, PowerShell, Splunk. Pay Range: $67-$70/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Full JD:: Position Summary: Desktop Platform Engineering resource assigned with design and implementation of next generation Financial Center desktop platform within the firm. This person must have extensive knowledge and applied on the job experience with Microsoft Windows operating systems, as well as packaging technologies, virtualization, and telemetry tools. This position will also require understanding of a dispersed Branch Office technical environment, with an understanding of networking tools and terminology. Experience with windows imaging technologies, specifically Microsoft Configuration Manager, is required. Required Qualifications: Extensive knowledge and applied experience with: Windows OS environment (Windows 7 and Windows 10) Microsoft Virtualization Technologies (AppV, User Experience Virtualization) Flexera Admin Studio â Microsoft Configuration Manager VMware Hosted Virtual Desktop environments Scripting languages; VBScripts, Perl, Powershell Telemetry tools: Splunk, Aternity Desired Qualifications: Ability to troubleshoot issues and understand requirements as designated by LOB partners. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. Position Summary: The Sr. IT Technician is responsible for providing advanced technical support and troubleshooting for complex IT issues. You will work closely with other IT professionals to ensure the stability and efficiency of our IT systems. Primary Responsibilities: * Always be compliant with all company and regulatory policies and procedures. * Provide advanced technical support for hardware, software, and network issues. * Diagnose and resolve complex IT problems. * Provide senior guidance and leadership to other team members. * Perform system administration tasks, including network configuration and security updates. * Collaborate with other IT teams to implement and maintain IT infrastructure. * Develop and maintain technical documentation and knowledge base articles. * Assist in the planning and execution of IT projects. * Conduct root cause analysis and implement solutions to prevent recurring issues. * Stay up-to-date with the latest technology trends and best practices. * Assist with intake as needed. * Field work/Site visits in support of the above as needed. Education and Qualifications: * 3-5 years hands-on IT experience in a helpdesk or support role. * Associate or Bachelor's degree in Information Technology, Computer Science or related field. Work Environment: Most of your job duties will be performed from an office. Travel: Frequent travel of about 50% is required to meet with field for site support. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. AAP/EEO Statement: It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.

CompanyFederal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. Information Technology Services is seeking an undergraduate student, for our summer internship within Information Security. Students majoring in Information Security, Computer Science, Computer Engineering, Information Systems, Information Security, MIS, Information Technology or related fields may be considered. This is a paid internship (Monday- Friday, 40 hours per week) for our summer internship program (typically 10 weeks). The hourly rate for this position is $23.00 per hour. This internship will focus on information security, you will support risk management and operational responsibilities, contributing to the Bank's mission of protecting the confidentiality, integrity, and availability of its systems and data. You will have: Knowledge of Microsoft Office 365 Suite and SharePoint SIEM (Security Information and Event Management) course/experience, focus on log analysis Experience with scripting (PowerShell, Python or other languages) - Preferred Knowledge of and experience with AWS - Preferred Proactive, self-directed, and organized with strong attention to detail. Ability to multi-task in a fast-paced environment. Strong analytical, multitasking, organization, problem-solving, and time management skills. Key Projects: Phishing Monitoring and Remediation - Monitor our phishing mailbox for reports of phishing, identify campaigns and analyze emails using VMRay. Escalate potential malicious emails for remediation as necessary. AI - Assist ISA AI efforts through assessments and use case development. Monitor and Analyze Security Logs / Alerts - Support the information security team by reviewing Splunk alerts, analyzing logs, and escalating potential security threats for further investigation. Vulnerability Assessments - Assist with incoming vulnerability assessments for specific applications, services, networks and servers as required Security Awareness Initiatives - Assist in developing awareness materials and tracking user engagement to improve cybersecurity culture. Incident Response - Assist with responding to minor security events and escalating as needed. Works closely with ISA and other departments to implement security measures and support ongoing projects. Additional Information: The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system ****************”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ******************************. We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at ******************************. All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions. You will be required to complete a background investigation including drug testing as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be drug screened for the presence of marijuana. Any hiring decision based on a background investigation will be made following an individualized assessment that is job-related and consistent with business necessity and applicable law. Employment may not begin until the Bank accepts the results of the background investigation. All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States. The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time. By applying to this position, you agree you will be available to work on-site in a full-time capacity. Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed. #LI-Onsite Full Time / Part TimePart time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management Follow documented information security policies, processes, and procedures. Document new information security processes and update existing information security. Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). Administer and maintain end user accounts, permissions, and access rights. Manage connection security for local area networks and DPH web sites. Manage and ensure the security of databases and data transferred both internally and externally. Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. Research information security topics, tools, techniques, and threats as directed. Serve as an information security resource on DPH IT projects. Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. Actively promote a customer-oriented approach to maintain a secure DPH network. Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities Extensive experience with information, network, and application security concepts, methodologies, and processes Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Intern Fun: Night at the Trenton Thunder Game Volunteer events to give back to the community in which we serve. Networking events Team building games Here is what our interns said about our program! John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to learn.” Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!" Learn the quality engineering function in the software development lifecycle and assist Workday technical teams with : Developing and making improvements to test automation scripts and design. Working with other functional and technical team members to learn Human Resources & Finance business processes to implement automation tests. Working with the lead to learn automation framework. Creating automated test scripts to test Workday application. Executing automated tests to support project delivery teams. Required Qualifications and Experience: Rising senior or junior pursuing a bachelor's degree in information technology, cybersecurity or computer science. Some programming background. Adaptable to handle multiple requests at once. Work in a team-oriented environment. Minimum of a cumulative 3.0 GPA or higher (3.5 or above is preferred). Commutable to our West Trenton, New Jersey office. The Workday Technical Intern role can pay up to $21-$25. Starting Rate: $21 Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

At Mission Critical Group (MCG), we don't just manufacture electrical systems-we deliver power reliability where it matters most. From data centers to critical infrastructure, our solutions keep the world running. With more than one million square feet of U.S. manufacturing capacity, we move fast, build smart, and never compromise on quality. Job Description This role involves receiving, storing, picking, packaging, and shipping products while adhering to company policies and procedures. The employee also exercises document control and creation, packaging, and preparation for shipment or transfer to company, vendor and client sites. Other responsibilities include routinely interfacing with internal and external stakeholders and supporting production efforts as needed. Essential Duties/Responsibilities: The following list of responsibilities is not all inclusive, additional projects and/or tasks may be assigned to meet operational needs. DVM retains the right to change or assign other duties to this position should operational needs warrant. Sort, distribute, shelf/ store components received for job assignments. Prep and package materials for shipment or transfer to other company sites or vendors. Prepare accurate labeling for shipping. Move, unload, stage and store materials utilizing lifting equipment such as fork trucks, and pallet jacks. Perform inventory cycle counts Assist with assembling metalwork and the handling of sheet metal goods. Adhere to all safety regulations and procedures. Assist with routine shop and equipment maintenance. May be required to cross train, supporting other sections of the Company. Performs other duties as assigned. Qualifications Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite and related software. Demonstrate a willingness to learn and improve, recognizing that feedback is a valuable tool for professional development. Be proficient in the use of hand tools (i.e. ruler, scale, tape measure, calipers) and power tools. Ability to interpret blueprint diagrams. Ability to work independently and as part of a team. Able to pass certification to use of lifting/ moving equipment such as a pallet jack and fork truck. High dedication to quality of results to avoid rework. Education and Experience: High School Diploma or GED equivalent. 1 year of previous Inventory experience preferred. Valid driver's license. Other preferred certifications (must be willing to undergo training provided by DVM if certifications not already held): OSHA10 CPR Forklift experience and/or certification AutoCAD experience, a plus! Satisfactory completion of additional background screening. Physical Requirements: Typical of a Manufacturing/Warehouse floor. May be cold in winter, warm in summer. Noise level commensurate with machine operation, fork trucks, general industrial activity. Possess basic tools including gear wrenches, impact gun, torque wrenches, metric & standard sockets. Prolonged periods of standing, squatting, kneeling may be necessary. Regularly required to stoop, kneel, bend, crouch and lift up to 50lbs. Must be able to read, understand basic schematic/ blueprint. Must be able to communicate effectively using phones or computer software. Must be able to access and navigate each department at the assigned facilities. Must be able to travel between DVM locations as needed, some travel could require overnight stays. Additional Information DVM Manufacturing LLC is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team. About the Role: We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills. Primary Responsibilities: Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software. Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS. User creation/termination app install, printer setups. Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets. Maintain and update system documentation using ConnectWise and IT Glue. Communicate professionally with clients, providing exceptional service and support. Job Qualifications: Basic understanding of troubleshooting systems. Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach. Ability to diagnose technical issues and provide efficient solutions. Excellent multitasking skills and adaptability to rapidly changing environments. Quick learning ability for new software and troubleshooting tools. Self-motivated with a sense of urgency to meet service commitments. Recognize when it's appropriate to escalate support tickets. Strong problem-solving skills and a proactive attitude. A+ or other relevant certification Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days Paid certification assistance We are an Equal Opportunity Employer!

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management * Follow documented information security policies, processes, and procedures. * Document new information security processes and update existing information security. * Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). * Administer and maintain end user accounts, permissions, and access rights. * Manage connection security for local area networks and DPH web sites. * Manage and ensure the security of databases and data transferred both internally and externally. * Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. * Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. * Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. * Research information security topics, tools, techniques, and threats as directed. * Serve as an information security resource on DPH IT projects. * Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. * Actively promote a customer-oriented approach to maintain a secure DPH network. * Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management * Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. * Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. * Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. * Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities * Extensive experience with information, network, and application security concepts, methodologies, and processes * Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. * Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. * Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. * Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. * Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? * We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities * We offer Comprehensive health coverage for employees and their eligible dependents * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ****************************************************** Job Location Google Maps requires functional cookies to be enabled

The System Administrator's role is to ensure the stable operation of NJBio's computer network and infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, servers, desktops/laptops, software, and communication links. The System Administrator will provide technical support within our laboratory environment with a focus on laboratory-specific software and hardware. Frequently collaborate with Quality Assurance and Validation to ensure data integrity and compliance of laboratory systems. The incumbent works cross-functionally with internal departments and external resources on IT related issues. The IT System Administrator supports adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate. Manage and maintain a Hybrid Azure Active Directory environment, ensuring seamless integration and consistent performance across on-premises and cloud services. Configure and support Ubiquity networking infrastructure to ensure reliable and secure connectivity. Oversee the installation, configuration, and maintenance of various licensed software, ensuring compliance with licensing agreements. Perform regular system backups, disaster recovery operations, and security assessments to protect data integrity and confidentiality. Assist laboratory staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. Ensure desktop computers interconnect seamlessly with diverse systems, including file servers, computer conferencing systems, and laboratory equipment. Provide all levels of support for all laboratory IT-related issues, including software, hardware, and networking problems. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Maintain inventory of all equipment, software, and software licenses. Respond to emergency after-hours issues as needed. Perform other tasks and assignments as needed and specified by management. Qualifications Required Knowledge, Skills and Abilities: Familiarity with laboratory information systems (LIS), electronic lab notebooks (ELN), or scientific data management systems (SDMS) is highly desirable. Familiarity with the following laboratory Software systems: Empower 3, Masslynx, Softmax, Agilent Familiarity with the following laboratory instrumentation: HPLC, Mass Spectrometry, LCMS, NMR, FTIR Understanding of the following Pharmaceutical Regulations/Guidelines: 21CFR Part 11, GxP, GAMP 5 Familiarity with the following Quality systems: Electronic Batch Records, QMS, CSV Ability to communicate technical information, both verbal and written, to a non-technical audience. In-depth knowledge of Active Directory, Group Policy, DNS, DHCP, and file/print services. Proficiency in managing Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams. Strong understanding of computer systems, mobile devices, and other tech products. Experience in tracking IT support tickets. Strong organizational skills and attention to detail. Ability to work outside of normal business hours, including occasional nights, weekends or holidays, as needed to fulfil the business need. Proficiency with Microsoft Office Excellent verbal and written communication skills Ability to work independently and collaboratively, as required, in a team environment consisting of internal and external team members. Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines. Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects. Education and Experience Requirements: Minimum of 5 years' experience as a tier 3 Support or System Administrator Required Minimum 1 year experience in a GxP environment preferred A bachelor's degree or an equivalent combination of education and experience. Physical Demands: Ability to lift and carry up to 50 pounds Working Conditions: On-site full-time; Office environment at our Princeton, NJ location. Certificates and Licenses required: Comptia, A+, Network +, Security + Compensation: $80,000 to 85,000 per annum NJ Bio, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, sex, religion, age, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other characteristic protected by applicable federal, state, or local laws.

Job Description Centri Business Consulting provides the highest quality advisory consulting services to its clients by being reliable and responsive to their needs. Centri provides companies with the expertise they need to meet their reporting demands. Centri specializes in financial reporting, internal controls, technical accounting research, valuation, mergers & acquisitions, and tax, CFO and HR advisory services for companies of various sizes and industries. From complex technical accounting transactions to monthly financial reporting, our professionals can offer any organization the specialized expertise and multilayered skillsets to ensure the project is completed timely and accurately. We are One Firm, One Team, and One Culture. It's how we do things at Centri. And a large part of our focus is on becoming the best, most wholesome professional you can be. You're not just a number. You're part of the Centri Family. Career Advancement: Working at Centri is not just a job, it is a career path. We promote on talent, not tenure, allowing our team to take ownership of their growth & career trajectory The IT Systems Administrator is responsible for managing and optimizing Centri's entire technology ecosystem, ensuring security, reliability, and performance across all platforms. This includes Microsoft 365 and Azure environments, Check Point security infrastructure, and a diverse set of business-critical applications. The role also focuses on integrating modern productivity tools such as Microsoft Copilot and Power Platform (Power Apps, Dataverse, Copilot Studio) into the Microsoft 365 and Azure environments to drive automation and efficiency. The ideal candidate will have hands-on experience with enterprise systems administration, security best practices, and automation, while supporting a hybrid workforce and collaborating across departments. Core Responsibilities Microsoft 365 & Azure Administration Administer and optimize Microsoft 365 services (Exchange Online, OneDrive, Teams, Teams Phone, SharePoint) and Microsoft Azure resources (VMs, Storage, Networking). Integrate Microsoft Copilot, Power Apps, Dataverse, and Copilot Studio into Microsoft 365 and Azure environments to enhance automation, workflows, and business intelligence. Oversee roadmap releases for Microsoft 365 and Azure, ensuring proper testing, deployment, and documentation. Security & Network Infrastructure Manage SASE solutions, including FWaaS, ZTNA, CASB, SWG, and VPN/SDP technologies to ensure secure cloud access and robust protection against external threats. Manage identity protection and management solutions (Passwordless authentication, MFA, Conditional Access, DLP) and maintain compliance with security standards (SOC 2, ISO 27001). Collaborate with Information Security to enforce security policies and respond to incidents. Enterprise Applications & Business Systems Administer and support company-wide systems including: Finance & Accounting: FloQast, QuickBooks, Bill.com, NetSuite CRM & Marketing: HubSpot Audit & Compliance: DataSnipper, Intelligize, Trullion Security & Training: Bitwarden, KnowBe4 Reservation & Scheduling: Skedda Ensure integration, uptime, and performance of these platforms while coordinating with vendors and internal stakeholders. Automation & Optimization Develop PowerShell scripts for automation of administrative tasks and reporting. Build workflows and apps using Power Apps, Dataverse, and Copilot Studio to streamline business processes. Optimize system performance through proactive monitoring and capacity planning. Disaster Recovery & Business Continuity Manage backup and recovery strategies for Microsoft 365, Azure, and critical business systems. Support Azure Site Recovery and business continuity planning initiatives. Endpoint & Device Management Administer Microsoft Intune for device compliance, mobile device management, and endpoint security. Collaboration & Support Provide advanced technical support for Microsoft 365, Azure, Windows operating systems, and SaaS applications. Train end-users on new features and best practices. Maintain confidentiality of all client and employee information. Promote collaboration and relationship-building in a hybrid work environment. Support Firm initiatives and development opportunities. Required Skills/Abilities: Candidates must have extensive hands-on experience with all of the following: Microsoft 365 and Azure administration (Exchange, OneDrive, Teams, SharePoint, VMs, Storage, Networking). Integration and administration of Microsoft Copilot, Power Apps, Dataverse, and Copilot Studio within Microsoft 365 and Azure environments. Check Point security services (FWaaS, VPN/SDP). Identity protection and management (MFA, Conditional Access, DLP). PowerShell scripting for automation. Experience in API configuration, integration, and troubleshooting. Endpoint management via Microsoft Intune and RMM. Administration of enterprise SaaS platforms (FloQast, QuickBooks, Bill.com, NetSuite, HubSpot, DataSnipper, Intelligize, Trullion, Bitwarden, KnowBe4, Skedda). Strong knowledge of network and SASE solutions infrastructure design and maintenance. Excellent problem-solving, troubleshooting, and communication skills. Education and Experience Bachelor's degree in Computer Science or related field. Minimum of 7 years of experience in IT systems administration. Preferred Certifications: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Power Platform Functional Consultant Associate Check Point Certified Security Administrator (CCSA) Microsoft Certified: Security, Compliance, and Identity Fundamentals Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift items up to 30 pounds at times. Travel will be 25% of the time when necessary. This position is an exempt position as it relates to the fair labor standards Act. Centri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #LI-Hybrid

The IT Administrator ensures the seamless operation of our IT infrastructure. The person in this role is responsible for managing the company's IT resources, including hardware, software, insurance-specific applications, and network systems, all while supporting the team in resolving IT issues efficiently and effectively. The IT Administrator will determine best practices, conduct audits, and make recommendations for the organization. Duties/Responsibilities Manage and support the IT Support team, ensuring efficient and effective resolution of IT issues. Oversee the maintenance and administration of IT resources, including hardware, software, insurance specific software, and network infrastructure. Design, develop, modify, adapt and implement short- and long-term solutions to execute and achieve the vision for area(s) of responsibility focused on continuous improvement. Adapt plans and priorities to address resource and operational challenges. Implement resource and policy formation in functional areas of responsibility. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager. Manage relationships with multiple audiences including business and IT partners up to the Director. Periodically work directly with Agents, Policyholders for feedback, input or problem resolution. Serves as the day-to-day relationship manager with vendors. Provide input to the annual budget, ensuring that performance objectives are met at the lowest cost. Continually monitor expenses throughout the year and revises expectations as needed. Directly manage insurance carrier portals, ensuring secure and efficient user access. Collaborate with the agency management team to develop and implement long-term IT strategies and plans. Ensure compliance with IT policies and procedures and maintain up-to-date documentation. Monitor and manage IT budgets, including procurement of IT equipment and services. Stay current with emerging technologies and industry trends to ensure the agency's IT infrastructure remains robust and innovative. Oversee the implementation and management of enterprise-wide Cyber Security along with annual Cyber Security Audits to determine compliance with all associated regulatory agencies. Directly manage Managed Service Provider relationship and direct appropriate resources to accomplish long-term IT strategies. Provide direct supervision and leadership of IT staff, including hiring, training, scheduling, performance reviews, staff development, and workplace oversight. Keep abreast of emerging trends, disciplines and technologies. Uncovers and implements strategies to compete and remain competitive in the industry. Performs other duties as assigned. Required Skills/Abilities Prior supervisory or leadership experience required. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent verbal and written communication skills to convey technical information clearly. Exceptional customer service skills, with the ability to empathize and effectively communicate solutions to non-technical users, ensuring a supportive and understanding interaction every time. Proficiency in supporting and configuring Microsoft Windows and Azure Environments Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPNs). Understanding of remote support tools and ticketing systems (ex: Zoho Desk) e.g., Zendesk, ServiceNow, Freshdesk). Proficiency with PC and MS Office (Word and Excel) Ability to manage multiple tasks and priorities in a fast-paced environment. Strong attention to detail and ability to work both independently and as part of a team. A passion for learning and staying updated on emerging technologies and IT best practices. Ability to work within a team atmosphere with a willingness to ask for and receive feedback at all levels. Education and Experience Bachelor's degree, or four-year related experience required. Seven years' experience in related IT function or seven years' business experience required. Experience leading, mentoring, or coaching others Benefits Salary: $93,000 - $100,000 annually Health insurance, vision, dental, life insurance, and short-term disability insurance. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families. 401K with employer matching. PTO and paid holidays to support work-life balance. PTO is based on experience and expected to increase overtime. A casual office environment with a dedicated and professional team. About Sovereign Insurance Group Since 1959, Sovereign Insurance Group has been a leader in the nonprofit, commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization, we are poised to continue our expansion. We believe in approaching our clients, our insurance companies, and our employees with humility and always considering the other party's interests above our own. This philosophy guides us in taking our talents, our time, and industry know-how to provide the best overall results we can for our clients. Powered by JazzHR e9cZGtcHaH

Information (Default Section) Title IT Technician Permanent Part-time Overview Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution. As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work. Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance. Location Camden City Campus Department Office of Information Technology Days and Hours *See special instructions Requisition Number Position Goals * The Information Technology Technician will report directly to the Desktop Manager and maintain the hardware and software primarily on the Camden City Campus, including installation, configuration, and repairs of technology equipment within a networked environment; provides technical training and support for system users. This position provides onsite technical support at the Camden City Campus for classroom instruction, professional development, and community events, including evening and some weekend events. * The Information Technology Technician will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society. Job Description ESSENTIAL FUNCTIONS * Provide desktop support on all four campuses. * Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives; printers; laptops and other mobile devices. * Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices. * Setup and deploy mobile devices, such as iPads, Android and Windows tablets and laptops. * Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty and student-use areas. * Troubleshoot and assist with repairing network-connected, device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones). * Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications and anti-virus software; third-party applications used in teaching and administrative environments. * Coordinates/escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments. * Trains users including students, staff, and faculty, on the proper use of hardware and software. * Creates and maintains good customer service relationships with students, faculty and staff. * Assists faculty and staff in the utilization of AV equipment. * Assists with troubleshooting, making minor repairs and maintaining AV equipment used in classrooms and event rooms; arranges for repairs and maintenance as necessary. * Sets-up equipment such as microphones and auxiliary computer devices in special event locations such as the Camden Technology Center theater and banquet event rooms as well as other classrooms as needed. * Provide occassional IT/AV support at evening and weekend high-profile events and meetings. * Help maintain inventory control for all computers and computer-related equipment on all College campuses. * Provides technical support as needed for community, outside client, and county activities. * Respond to calls for support on other shifts and weekend emergency requests. * Maintains all job-related documentation, including tickets, inventory forms, request forms, and SOP documents. * Practice good communication skills with OIT department teams and other departments, faculty and students as needed to provide good customer service. * Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations. * All other duties as required of the position. Minimum Qualifications * Associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops and mobile devices; or current A+ Certification or higher certification, plus 1-2 years of work experience. * Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues. * Experience with using various software deployment methods including deployment tools, scripts and batch files. * Experience with video and sound equipment including projectors and racked AV equipment. * Excellent interpersonal skills with a focus on customer service. * Ability to work collaboratively in a team environment and on independent projects. * Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support. Benefits Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities. Special Instructions for Applicants This is a part-time, twelve-month position. A typical work week will be 25 hours over five days from 1:00pm to 6:00pm with occasional shift changes. A flexible work schedule is required with occasional evening and weekend support. The flexible schedule will be determined by the Desktop Manager in advance. This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs. Mobility to navigate to all areas of the College is required. Routine bending, stooping, kneeling and reaching. Dexterity in working with computers is mandatory. Published Salary Range $21,000 - $25,000 Job Open Date 11/25/2025 Job Close Date Open Until Filled Yes Job Category Staff Application Types Accepted Main App - Applicant Supplemental Questions

We are seeking a skilled and customer-focused Desktop Support Specialist to provide hands-on technical support to end users in a fast-paced, collaborative environment. This role requires strong experience supporting both Windows and mac OS systems, excellent face-to-face communication skills, and a passion for delivering reliable, high-quality IT solutions. This is a contract-to-hire opportunity that requires an onsite presence in Philadelphia, PA. Responsibilities Deploy, configure, and support Windows and mac OS desktops and laptops following industry standards Troubleshoot hardware, operating system, and application issues for end users Support mobile devices, applications, and enrollment in Mobile Device Management (MDM) solutions Assist users with network connectivity and coordinate with networking teams as needed Install and support collaboration and productivity tools such as Microsoft 365, Microsoft Teams, Zoom, and cloud storage services Partner with end users and vendors to support onboarding of digital or specialized equipment Ensure compliance with information security policies and protect sensitive data Participate in IT projects, including new technology deployments and onboarding new teams Requirements 3+ years of experience in a Desktop Support, IT Support, or similar end-user support role Experience supporting both Windows and mac OS environments (approximately 50/50) Hands-on experience with endpoint deployment, hardware support, and troubleshooting Familiarity with Dell hardware, MDM tools (Intune, Jamf, or similar), and Microsoft 365 Strong face-to-face communication and customer service skills Patient, resilient, and able to manage technical challenges calmly Curious, proactive, and driven to continuously learn and improve No college degree required; equivalent practical experience is valued

This position is responsible for ensuring that all primary responsibilities are delivered in compliance with the company's policies and procedures, Joint Commission standards, Licensing and Regulatory Affairs (LARA), HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As the Information Technology Technician, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization- Integrity, Compassion, Advocacy, Respect and Excellence. *Primary Responsibilities/Essential Functions:* • Serve as IT support for all users that fall under BSLS. • Prepares and builds workstations and home devices. • Performs troubleshooting of Corporate and Home level devices (Workstations, Laptops, iPads, Printers, etc.) • Handles user management across multiple applications used by BSLS. *Education & Qualifications:* • Associate degree in Information Technology or related experience preferred. • A minimum of 1 year experience in a support related field. • IT Ticketing System experience (Freshservice preferred). The expected salary range for this position is $49,000 - $60,000 per year, depending on experience, education, and qualifications.

At Mission Critical Group (MCG), we don't just manufacture electrical systems-we deliver power reliability where it matters most. From data centers to critical infrastructure, our solutions keep the world running. With more than one million square feet of U.S. manufacturing capacity, we move fast, build smart, and never compromise on quality. Job Description This role involves receiving, storing, picking, packaging, and shipping products while adhering to company policies and procedures. The employee also exercises document control and creation, packaging, and preparation for shipment or transfer to company, vendor and client sites. Other responsibilities include routinely interfacing with internal and external stakeholders and supporting production efforts as needed. As we open operations in Harleysville, the incumbent will have their own reliable transportation and the flexibility to work at and between facilities in North Wales and Harleysville, PA, as assigned. Essential Duties/Responsibilities: The following list of responsibilities is not all inclusive, additional projects and/or tasks may be assigned to meet operational needs. DVM retains the right to change or assign other duties to this position should operational needs warrant. Sort, distribute, shelf/ store components received for job assignments. Prep and package materials for shipment or transfer to other company sites or vendors. Prepare accurate labeling for shipping. Move, unload, stage and store materials utilizing lifting equipment such as fork trucks, and pallet jacks, previous experience preferred. Perform inventory cycle counts Assist with assembling metalwork and the handling of sheet metal goods. Adhere to all safety regulations and procedures. Assist with routine shop and equipment maintenance. May be required to cross train, supporting other departments. Performs other duties as assigned. Qualifications Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to arrive at work on time and to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite and related software. Demonstrate a willingness to learn and improve, recognizing that feedback is a valuable tool for professional development. Be proficient in the use of hand tools (i.e. ruler, scale, tape measure, calipers) and power tools. Ability to interpret blueprint diagrams. Ability to work independently and as part of a team. Able to pass certification to use of lifting/ moving equipment such as a pallet jack and fork truck. High dedication to quality of results to avoid rework. Education and Experience: High School Diploma or GED equivalent. 1 year of previous Inventory experience preferred. Valid driver's license. Other preferred certifications (must be willing to undergo training provided by the company if certifications not already held): OSHA10 CPR Forklift experience and/or certification AutoCAD experience, a plus! Satisfactory completion of additional background screening. Physical Requirements: Typical of a Manufacturing/Warehouse floor. May be cold in winter, warm in summer. Noise level commensurate with machine operation, fork trucks, general industrial activity. Possess basic tools including gear wrenches, impact gun, torque wrenches, metric & standard sockets. Prolonged periods of standing, squatting, kneeling may be necessary. Regularly required to stoop, kneel, bend, crouch and lift up to 50lbs. Must be able to read, understand basic schematic/ blueprint. Must be able to communicate effectively using phones or computer software. Must be able to access and navigate each department at the assigned facilities. Must be able to travel between company locations as needed, some travel could require overnight stays. Additional Information MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer. This position is within the OIT and assigned to the Department of Planning and Development's (DPD) IT unit, which is responsible for the creation of spatial data and online web applications and tools to support community planning and housing strategies. DPD regularly engages with the public, city officials and a wide array of stakeholders using geospatial data and web applications to obtain input on the formulation of neighborhood, district and housing plans and to communicate the work of the department with the public. The Department of Planning and Development is made up of multiple divisions including Philadelphia City Planning Commission, Philadelphia Historical Commission, Art Commission, ZBA, Division of Housing and Community Development, and partners with the Philadelphia Housing Development Corporation. This position will play an important role in supporting housing and planning programs by serving as the bridge between program goals and the tools staff use to deliver them. You'll help staff effectively use applications for program delivery, including supporting, maintaining, and over time contributing to the development of Quickbase applications. Your work will center on understanding user needs, improving systems and workflows, and supporting data-driven decision making. You'll provide practical, hands-on support, listening to staff challenges, coordinating enhancements, offering training, documenting processes, and helping with reporting needs. Job Description Essential Functions User-Centered Problem Solving & Support Partner with program staff and end users to understand their goals and challenges, building familiarity with the tools and workflows that support their needs. Serve as a first point of contact for user questions or concerns-handling them where possible and escalating as appropriate. Monitor the progress of each request through resolution and keep end users informed along the way. Ask thoughtful questions to clarify needs and support staff in finding practical solutions. Coordinate with colleagues or IT to resolve issues efficiently based on urgency and program impact. Keep IT management informed of emerging patterns, recurring issues, or opportunities for system improvements. QuickBase Application Maintenance & Development Assist in maintaining and updating Quickbase applications, contributing to enhancements and new features as your understanding of the platform deepens. Collaborate with staff to identify opportunities to improve workflows, automations, and data structures within Quickbase. Support the creation of new Quickbase applications aligned with evolving program needs. Document updates and system changes clearly for users and colleagues. Training & Documentation Develop clear, user-friendly guides, FAQs, and process documentation to support confident system use. Assist in training staff one-on-one or in small group settings, offering guidance that reflects a practical understanding of the tools. Provide Quickbase-related training and support as familiarity with the platform grows. Process Improvement & System Enhancement Recommend and help implement enhancements that improve usability or streamline program workflows. Work collaboratively with IT and program teams to address recurring issues and suggest improvements grounded in user experience. Adapt systems and processes to evolving program needs with an eye toward operational efficiency. Data Assistance for Reporting Pull, organize, and prepare data for program reports and dashboards. Conduct data audits to ensure consistency and accuracy. Help users understand basic system data structures to improve data quality at the source. Learning & Growth Demonstrate curiosity and initiative-continuously deepen your understanding of systems, programs, and tools. Take on increasingly complex tasks as you gain experience and insight. Qualifications Education: Bachelor's degree in a related field (e.g., public administration, urban planning, information systems, business, or a similar field) preferred Experience: 1-3 years of experience supporting end users, coordinating projects, or working with business applications. Experience with data entry, reporting, or spreadsheets (Excel, Google Sheets, etc.). Experience in customer service, administrative support, or a program support role is helpful. Preferred: Familiarity with Quickbase or other low-code platforms. Experience in local government, housing, or planning programs. Competencies, Knowledge, Skills and Abilities Experience working in QuickBase is preferred, but technical aptitude and willingness to learn is required Strong interpersonal skills: empathy, patience, and clarity in communication when working with users to understand their objectives. Curiosity and analytical mindset-comfortable asking “why” and helping others clarify needs. Excellent written and verbal communication, with an eye for creating documentation that's approachable and easy to follow. Comfortable handling multiple priorities, with a focus on delivering helpful, timely outcomes. Genuine interest in housing and planning systems or programs, and a desire to support these areas. Additional Information Salary: $45,000-$56,268 Salary cannot exceed $56,268 We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply. Please include: Resume A cover letter Please note: Applications will not be considered without a cover letter. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************