Information Technology Assurance Specialist
Information technology professional job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Computer Forensic Analyst
Information technology professional job in Richmond, CA
Facility Location
F & TSD LABORATORY
2501 RYDIN RD, FLOOR 2S
RICHMOND CA 94850
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE)
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Endpoint Support Technician
Information technology professional job in Sacramento, CA
📍 Sacramento, CA (100% Onsite)
🕒 12-Month Contract
💰 $33-$43/hour
🏭 Industry: Utilities
About the Role
A leading utilities organization is seeking an Endpoint Support Technician to provide hands-on IT operational support within IT Platform Services. This role will play a key part in a Windows 11 Lifecycle initiative while supporting daily endpoint operations across multiple office locations.
This is a fully onsite, customer-facing role ideal for a technician who enjoys troubleshooting, hardware lifecycle support, and working in a structured enterprise environment.
Key Responsibilities
Provide onsite IT endpoint support across multiple office locations
Support Windows 11 lifecycle initiatives, including deployments and user assistance
Perform desktop, laptop, and peripheral hardware/software troubleshooting
Execute computer lifecycle replacements and hardware refreshes
Conduct user, hardware, and software inventory management
Support conference rooms, committee meetings, and board meetings
Log, track, and resolve issues through the client ticketing system
Maintain consistent client support during standard business hours
Occasionally travel between local office locations using a personal vehicle
Required Qualifications
Minimum 2 years of enterprise IT support experience
Recent hands-on technical support experience (within the last 3 years)
Strong experience troubleshooting Windows 11
At least 2 years supporting desktops, laptops, and tablets in a domain environment
At least 2 years of Windows OS and user profile support
Imaging and deployment experience (minimum 2 years)
Experience installing, maintaining, and diagnosing computer hardware and peripherals
Experience with OS and hardware lifecycle replacements
Ability to travel between local office locations (within Sacramento)
Preferred Qualifications
CompTIA certification (A+ or similar)
Experience with ServiceNow or similar ticketing systems
Software installation and deployment experience
Strong troubleshooting skills for software-related issues
IT Support Technician (TEMP)
Information technology professional job in Modesto, CA
AT LEAST 6 MONTHS*
Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting.
This contractor must be able to work independently, manage multiple tasks, and follow established IT processes.
ESSENTIAL JOB DUTIES:
Technical Skills
Hardware & System Support
Windows 10/11 troubleshooting
Laptop and desktop hardware diagnostics & repair
Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required)
Basic understanding of Active Directory (password resets, account unlocks, group membership checks)
Software & Tools
Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus)
Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment
Operational Skills
Ability to handle multiple tickets simultaneously without dropping assigned tasks
Comfortable communicating with all levels of the organization, including executives
Ability to ask clarifying questions when needed and follow standard procedures
Strong documentation habits-notes in tickets, steps taken, and resolutions
Must be able to work on-site at Modesto headquarters
Key Responsibilities
Serve as technician handling daily assigned service desk tickets
Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable)
Provide support for conference rooms, Surface Hubs, and audio/video equipment
Perform basic user account support (password resets, MFA troubleshooting, access issues)
Assist with routine IT tasks such as:
Updating machines
Running Windows updates
Tracking and maintaining asset inventory
Supporting new-hire setups as needed
Escalate issues appropriately to senior staff when out of scope
Nice-to-Have (Not Required)
Intune / Autopilot experience
Familiarity with managing laptops in bulk (refresh cycles)
Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices)
Experience with conference room technology
Requirements and Qualifications:
4-6 years in an IT support or help desk role
Ability to operate independently (we cannot train from scratch)
Candidate must be reliable, proactive, and comfortable in a fast-paced environment
Professional and respectful communication
Follows procedures and does not deviate from process without approval
Takes responsibility for work (no blame-shifting)
Team-oriented mindset
Ability to prioritize tasks correctly
Strong problem-solving without relying heavily on escalation
EDUCATION AND/OR CERTIFICATIONS DESIRED:
Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings
Experience with Active Directory, device management, and user lifecycle administration
Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise
Ability to document and present solutions clearly and concisely
Valid driver's license and ability to travel between supported local locations as needed
A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements.
TESTING REQUIREMENTS:
Candidates will participate in assessments that are specific to position skillset needs.
Culture Index Survey
Help Desk Technician
Information technology professional job in San Jose, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Information Technology Operations Manager/Director
Information technology professional job in San Francisco, CA
Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints.
This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus.
This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them.
Essential Responsibilities:
Lead, coach and develop a team
Manage multiple vendors, monitor invoicing, contracts, and SLAs
Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery
Maintain IT Operations operating and capital budget
Coordinate and ensure IT service maintenance while balancing system availability
Incident management (research, identify, track, and communicate incidents and problems within purview)
Establish and maintain proactive system and enterprise network monitoring
Identify key reports providing metrics for IT services (system availability, incident management, problem management)
Establish appropriate SLAs and metrics to measure and report regularly
Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB
Work with vendors to determine “out-of-box” solutions where appropriate
Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users
Develop, test, and maintain a proven disaster recovery/business continuity planning solution
Work closely with Information Security expert(s) to insure security of enterprise
Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines
Requirements:
5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS
Strong technical proficiency with Microsoft Active Directory and related technologies
Strong technical proficiency with Microsoft 365
Proven tenure working to provide critical IT services
ITIL knowledge and experience a major plus
Experience and technical understanding of the following:
Data networking
Cloud Services
Microsoft Windows
Microsoft 365 Tenant Management
Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.)
Endpoint management
Data center operations
VoIP/UCaaS solutions
Virtual Desktop solutions
Information security
Networking, including WiFi and SD-WAN
VPN
Senior Information Technology System Administrator
Information technology professional job in Los Angeles, CA
Job Title: IT System -Infrastructure Technology Engineer
Contract to hire
is based in San Pedro, CA and its 100% onsite.
Summary of Job
Proven experience in Datacenter infrastructure management, CISCO and DELL infrastructure, Virtualization with VMWare.
Good capability, understanding of systems infrastructure administration, configuration, licensing, deployment process and support.
Experience with running automated patching process, management of infrastructure assets and firmware.
Experience with Nutanix, with hyperconverged platforms is an advantage.
Understanding of Continuous Improvement/LEAN/Six Sigma.
Understanding of administrating DELL Tanzu stack, Kubernetes clusters and its virtualization.
About the Role
We are seeking an experienced System Administrator to join our IT Infrastructure team at our container terminal operations. This role is critical to maintaining and optimizing the technology systems that support our 24/7 port operations, ensuring high availability and performance of systems that enable cargo handling, vessel operations, and terminal management.
Key Responsibilities
Virtualization & Infrastructure Management
Manage and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and related components
Perform capacity planning, performance tuning, and optimization of virtualized infrastructure
Deploy, configure, and troubleshoot virtual machines to support terminal operations
Manage hyperconverged infrastructure platforms including vSAN deployments
Support Nutanix environments and assist with expansion projects
Server Administration
Administer Windows Server environments (2016 through 2025), including Active Directory, DNS, DHCP, and Group Policy
Manage and support Linux systems (Ubuntu and RHEL distributions) for various operational applications
Implement security patches, updates, and configuration changes across server estate
Monitor system performance and proactively address capacity and performance issues
Storage & Infrastructure
Manage SAN/NAS storage systems, including provisioning, monitoring, and capacity management
Configure and maintain Fibre Channel and iSCSI storage connectivity for ESXi hosts and physical servers
Troubleshoot storage performance issues and optimize storage network configurations
Manage LUN provisioning, zoning, and multipathing configurations
Support backup and disaster recovery solutions
Work with Cisco UCS compute platforms for infrastructure deployments
Participate in infrastructure refresh and upgrade projects
Operational Support
Provide Level 2/3 support for infrastructure-related incidents and service requests
Participate in on-call rotation to support 24/7 terminal operations
Document systems, procedures, and infrastructure configurations
Collaborate with network, security, and application teams on integrated solutions
Support disaster recovery planning and testing activities
Required Qualifications
3-5 years of experience in system administration roles
Strong hands-on experience with VMware vSphere (ESXi, vCenter)
Proficiency with Windows Server administration (2016 or newer)
Solid experience with Linux administration (Ubuntu and/or RHEL)
Understanding of storage technologies including SAN/NAS concepts and protocols (Fibre Channel, iSCSI, NFS)
Experience with scripting and automation (PowerShell, Bash, Python)
Strong troubleshooting and problem-solving skills
Excellent documentation practices
Ability to work in a 24/7 operational environment with on-call responsibilities
Preferred Qualifications
Experience in maritime, logistics, or industrial/operational environments
Hands-on experience with hyperconverged infrastructure (vSAN, Nutanix)
Familiarity with Cisco UCS platform (UCS Manager, Fabric Interconnects)
Experience with Fibre Channel switching and fabric management
Knowledge of iSCSI best practices and performance tuning
VMware VCP certification
Red Hat Certified System Administrator (RHCSA) or similar Linux certification
Experience with infrastructure monitoring tools
Knowledge of container technologies (Docker, Kubernetes)
Understanding of high-availability and disaster recovery design principles
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $170 K to $190 K per year
Benefits:
Comprehensive benefits including medical, dental, vision, disability, life and AD&D insurance, retirement savings with company match, paid parental and transitional leave, PTO, wellness programs, tuition reimbursement, adoption assistance, and an Employee Assistance Program-supporting colleagues and families across health, financial, and work-life needs.
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
Senior Lead IT / Systems Administrator
Information technology professional job in San Ramon, CA
About the Company
At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business.
About the Role
We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success.
You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team.
The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus.
RESPONSIBILITIES
Leadership & Team Management:
Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel.
Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth.
IT Infrastructure & Operations Management:
Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability.
Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments.
Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions.
Maintain oversight of all IT assets, including hardware, software, and cloud services.
Develop and maintain disaster recovery and business continuity plans to safeguard business operations.
Strategic Planning & Project Management:
Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives.
Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable.
Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions.
Security & Compliance:
Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations.
Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection.
Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks.
Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected.
Vendor & Stakeholder Management:
Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled.
Lead negotiations and procurement for IT services, equipment, and software.
Collaborate with other departments and business units to understand and support their technical needs.
User Support & Training:
Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency.
Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues.
Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting.
QUALIFICATIONS
Education: Bachelor's degree in Information Technology, Computer Science, or related field.
Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management.
Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management.
Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems.
Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies.
Proven success in managing IT budgets, resources, and complex projects.
Technical Skills
Solid understanding of networking protocols (TCP/IP, DNS, DHCP)
Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments.
Experience with database management (MSSQL Server).
Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne).
Soft Skills:
Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams.
Strong problem-solving, analytical, and troubleshooting abilities.
Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences.
Strong project management skills, able to prioritize and manage multiple projects simultaneously.
Results-oriented with a proactive, “can-do” attitude.
Preferred Qualifications:
Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL.
Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus.
WORKING CONDITIONS:
Primarily office-based in San Ramon, CA with occasional remote work flexibility.
Evening or weekend work for system maintenance, upgrades, or emergency support.
Evening or weekend work to provide IT and systems support for scheduled live productions.
Limited travel to other company locations may be required.
COMPENSATION
The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications.
PAC-12 OVERVIEW
The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape.
Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University.
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Information Technology Application Support
Information technology professional job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Network System Administrator
Information technology professional job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Oracle Application Specialist
Information technology professional job in Los Angeles, CA
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
IT Support
Information technology professional job in Santa Monica, CA
The IT Desktop Support Specialist is a single point of contact for end users to receive both onsite and remote support within the organization's client computing environment. This role includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal performance. The position will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
Main Tasks And Responsibilities
Technical Support
Respond to and resolve technical support tickets in a timely and efficient manner.
Provide support for desktops, laptops, printers, conference rooms systems, and other peripheral devices.
Troubleshoot hardware, software, and network connectivity issues.
User Assistance
Assist employees with technical queries and guide them in using IT tools effectively.
Set up new user accounts and configure systems for onboarding.
Help Executives in setting up important conference calls via MS Teams or Zoom
Maintenance & Upgrades
Perform routine maintenance on computer systems and software.
Install, configure, and update hardware and software as required.
Conduct research on desktop products in support of procurement and development efforts. Evaluate and recommend products for acquisition.
Documentation
Maintain accurate records of support requests and resolutions in the ticketing system.
Document technical procedures and user guides for common issues.
Accurately document instances of desktop equipment or component failure, repair, installation, and disposal.
Help maintain inventory recordkeeping of IT assets.
Collaboration
Escalate complex issues to senior IT staff or relevant departments when necessary.
Work closely with team members to ensure IT systems meet user needs.
Liaise with third-party support and PC equipment vendors.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Minimum Qualifications
Degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Minimum 4 years of experience in IT support or a related role in a small-to-med size office (25+ users/devices).
Technical Skills
Hands-on hardware troubleshooting experience.
Knowledge of Windows and mac OS operating systems including mobile devices like Apple and Android.
Familiarity with common office productivity and collaboration software (e.g., Office 365, Microsoft Office Suite, Google Workspace, MS Teams, Zoom).
Knowledge of mobile device management and security solutions like Microsoft Intune and Defender.
Understanding basic networking concepts (IP addressing, Wi-Fi troubleshooting).
Knowledge of web conferencing solutions and how to operate and troubleshoot.
Experience with helpdesk ticketing systems is a plus.
Soft Skills
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.
Ability to conduct research into technology issues and products as required.
Effective interpersonal skills and relationship-building skills.
Strong written and oral communication skills.
Ability to present ideas in a user-friendly language.
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Strong customer-service orientation.
IT Support Technician
Information technology professional job in Santa Monica, CA
IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician
Our client is a global leading high tech company:
-Over 6,500 employees across 20+ offices;
-Fast growing;
-Cutting edge AR and VR technologies, 3D printing, etc.
They are looking for an IT technician to join their US team:
-Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF,
-Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;
-Building good relationship with 3rd party software/hardware vendors;
-Documentations
Initially 11 months full time contract till the end of 2025 with option to extend yearly. W2 employer contract offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica (2772 Donald Douglas Loop N, Santa Monica, CA 90405)
Requirements:
-2 + years experience working as IT support/service desk;
-Working knowledge in troubleshooting Linux (Red Hat) / Windows/ Mac OS X/Mac/Apple technologies
-Storage Systems - Synology (nice to have)
-3D printers (nice to have)
-Excellent client facing and problem solving skills, creative thinking and sociable personality
IT Systems administrator
Information technology professional job in El Segundo, CA
Salary Range: $100k to $115k
About the Role
We are looking for a skilled IT Systems Administrator to help maintain, secure, and optimize our IT infrastructure. In this role, you will be responsible for server and network operations, ERP infrastructure support, security and compliance, and automation initiatives that keep systems running reliably and securely.
This is an excellent opportunity for a hands-on systems professional who enjoys solving complex problems, improving performance, and working cross-functionally in a fast-paced technical environment.
What You'll Be Responsible For
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure
Network Management: Ensure reliable and secure network operations including firewalls, VPNs, switches, and wireless access points
ERP Infrastructure Support: Deploy and support backend infrastructure for ERP systems, including databases (e.g., MS SQL Server), application servers, and storage
Security & Compliance: Implement security controls, patch management, vulnerability scanning, and ensure compliance with standards such as GDPR and SOC 2
Disaster Recovery & Backups: Design, test, and maintain disaster recovery plans and backup strategies to support business continuity
User Support & Onboarding: Provide Tier 2/3 technical support, manage employee onboarding/offboarding, and maintain IT asset inventory
Automation & Optimization: Develop scripts and automation (PowerShell, Bash, Python) to streamline administration and improve efficiency
Monitoring & Reporting: Monitor system health and performance; produce reports on uptime, resource utilization, and security events
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support
Core Competencies
Strong problem-solving and troubleshooting skills
High attention to detail in system configuration and documentation
Effective collaboration and communication across technical and non-technical teams
Adaptability in a changing technology landscape
Strong security mindset and awareness of cybersecurity best practices
What We're Looking For
3-5 years of experience as a Systems Administrator or in IT infrastructure support
Hands-on experience supporting ERP environments (SAP, Oracle, NetSuite, Odoo, Microsoft Dynamics preferred)
Experience maintaining high-availability environments (99.9%+ uptime)
Proven success implementing security controls and supporting audits or vulnerability reduction
Experience with automation, cloud migration, virtualization, or infrastructure modernization projects
Technical Skills
Windows Server and/or Linux administration
Virtualization platforms: VMware, Hyper-V, KVM
Networking: TCP/IP, DNS, DHCP, firewalls, VLANs
Cloud platforms: Azure, AWS, or GCP
Backup & recovery tools: Veeam, Acronis
Monitoring tools: Zabbix, Nagios, PRTG, Datadog
Education & Certifications
Education:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ or Security+
VMware Certified Professional (VCP)
Senior Information Technology Analyst
Information technology professional job in San Francisco, CA
As a Sr. IT Analyst based in San Francisco, you'll be one of the go-to technical resources for the affiliates we support in our Shared Services team. In this hybrid role, you'll provide hands-on support for a wide range of hardware, software, and cloud services in a Microsoft-centric environment. You'll work closely with experienced staff to document legacy processes, resolve day-to-day IT issues, and proactively identify opportunities to automate and streamline support. Your strong communication skills, initiative, and growth mindset will help ensure a seamless technology experience for our users.
This position is responsible for providing technical assistance and support related to the company's IT operations, activities, systems and users across multiple sites. This includes responding to support needs, executing troubleshooting steps, gathering information, isolating problems, escalating issues, monitoring systems availability, managing tickets and meeting SLA's. Candidates should have a mix of technical and customer service skills. These functions are performed in support of the company's users, systems, facilities and data centers.
Responsibilities
Provide operational and end user support for IT systems and activities, including:
Windows AD, Azure, and AWS environments
Server deployment, management and monitoring
Audio-Visual systems, including Poly equipment and Teams Rooms
Telephony systems, including Teams Voice and mobile devices
O365 services, including Exchange Online, Intune, SharePoint, Teams
User accounts and permissions
Printers and copiers
Shadow senior team members to extract and document tribal knowledge, focusing on undocumented processes and troubleshooting steps.
Identify repetitive support tasks and propose self-service or automation solutions.
Provision, deprovision, install, maintain, and support users, applications and devices. Coordinate repair of company devices.
Provide technical support, guidance, and training to users.
Troubleshoot and diagnose hardware and software problems. Ensure full resolution within a timely manner.
Ensure adherence to corporate standards.
Monitor and report system performance.
Maintain system and training documentation. Perform log review and maintenance.
Assist and coordinate with other members of the IT team.
Perform other related duties as assigned.
This position is primarily located in our San Francisco office, supporting multiple offices, including local and remote users and requires occasional travel to supported sites.
General office environment: Ability to sit for long periods of time and to move about an office.
Supervisory responsibility: None
Qualifications/Required
Knowledge, Experience and Skills:
Background in O365 applications and services, including Microsoft Office, Teams, Exchange, SharePoint, Intune, Power Apps, etc. Experience with Jira, Adobe and Sage is helpful.
Background in end user support & training. Excellent customer service and interpersonal skills, including the ability to communicate technical information, both verbally and written, to a wide range of users.
Experience in IT systems and network administration, including specific knowledge of Windows Server and Microsoft Azure. Experience with AWS is helpful.
Experience in a broad range of IT systems (hardware, software, printers, firewalls, routers, etc.).
Must be self-motivated, and possess the ability to work reliably and responsibly, both independently and in a team environment.
Excellent troubleshooting, problem solving, critical thinking and analytical skills. Excellent attention to detail, and good work habits under pressure.
Readily adaptable to the changing needs of the business, with ability to manage multiple priorities.
Ability to collaborate with multiple parties to solve problems.
Ability to prepare reports, conduct investigations, and review documents/logs.
Ability to learn and support new and fast-changing technologies.
Ability to use sound judgement, identify next steps to be taken, and develop appropriate solutions
Educational Qualifications:
Bachelor's Degree in relevant field or other relevant professional experience.
5+ years of network administration and helpdesk experience.
IT certifications or equivalent experience.
Formal education in a business field is preferred.
Pay Range:
The starting base pay for this position in the San Francisco Bay area is as shown below. The actual base pay is dependent upon a variety of factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This position is also eligible for a discretionary annual bonus, paid time off, and a benefits package including but not limited to company-sponsored medical, dental, vision, and a generous 401(k) match.
$120,000/year - $140,000/year
Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka America, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka America, Inc. is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting *********************.
IT Support Technician Level 2 (MSP)
Information technology professional job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Enterprise Network Systems Administrator
Information technology professional job in Los Angeles, CA
We're looking for an experienced Enterprise Network Systems Administrator (ENSA) to help design, maintain, and secure enterprise-wide network infrastructure. This role works under the direction of a Principal Network Systems Administrator (PNSA) and plays a critical role in aligning network operations with business goals.
If you believe networks should be rock-solid, secure, and quietly brilliant-this one's for you.
What You'll Do
As an ENSA, you'll be responsible for the health, security, and performance of enterprise networks, including:
Managing and maintaining enterprise computer systems and network infrastructure
Installing, configuring, and troubleshooting hardware and software
Supporting and enhancing cybersecurity measures
Monitoring network performance and resolving issues proactively
Maintaining systems including VPNs, routers, mainframes, and physical network hardware
Updating virus protection and security tools to safeguard data and communications
Collaborating with IT teams and business users to identify system needs and resolve issues
Supporting end users, including training and documentation where needed
Creating user guides and instruction manuals for network usage
In short: you keep the digital highways open, safe, and fast.
Required Skills & Experience
Experience
5+ years of broad experience with networking services and protocols
3+ years (within the last 4 years) as a Network Systems Administrator or similar role
2+ years (within the last 4 years) in a security monitoring role
Education
Bachelor's degree in IT, Computer Science, or a related field
(Equivalent experience may substitute on a year-for-year basis)
Core Competencies
Customer service & stakeholder communication
Problem-solving, critical thinking, and decision-making
Project management, risk management, and quality assurance
Configuration, data, and information management
IT architecture, performance assessment, and technology planning
Technical Skills
Experience with tools and platforms such as:
Cisco ATA, ACI, APIC, Prime, VoIP Call Manager
CACTI, eCloud, Elastic Search, ITM, Open NMS
nGenius, NetScout, SCOM, UTR
McAfee, MVISION
StruxureWare, SecureWorks WAF
Wireshark, Web CTRL
Preferred Skills
WiFi (802.11) deployments
Cisco controller-based wireless solutions
Meraki technologies
Systems/Network Administrator
Information technology professional job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
A bachelor's degree in information technology and 4-6 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
Information Technology Instructor
Information technology professional job in San Francisco, CA
About the Role
This role designs and delivers technology training for attorneys and professional staff across a global, multi-office environment. Training is delivered in classroom, remote, and hybrid formats, with a strong focus on consistency, quality, and user adoption. The position works closely with IT teams, trainers, attorneys, staff, and vendors to support firmwide technology initiatives and ensure effective day-to-day use of systems and applications.
Key Responsibilities
Deliver training on standard hardware, software, and specialized legal technology
Facilitate training via group sessions, one-on-one coaching, workshops, and virtual delivery
Support consistent new-hire technology orientation across offices
Create and maintain training materials and e-learning content
Assess training needs and design customized programs for attorney and staff groups
Provide high-level training support and promote effective technology adoption
Contribute to firmwide training initiatives and continuous improvement efforts
Qualifications
5+ years of experience in technical training and content development
Experience supporting attorneys and legal staff in a law firm or legal services environment
Strong knowledge of Windows OS and Microsoft 365 applications
Experience delivering virtual training using collaboration tools
Familiarity with e-learning authoring tools and Learning Management Systems
Strong communication, collaboration, and project management skills
If this sounds like a good fit, apply now!
System Network Administrator
Information technology professional job in Hopland, CA
is not available to 3rd parties, C2C, or Consulting firms.
Our client in the Wine Industry is seeking a Network Administrator, located in Mendocino County. The Network Administrator will play a crucial role in building, optimizing, maintaining, and supporting their company's IT and OT infrastructure. This position involves assisting with the daily administration of their network, servers, user endpoints, and critical operational technology systems that keep their bottling lines running. You will gain hands-on experience across a wide range of technologies, including Azure Cloud, Cisco Meraki Wi-Fi, Microsoft Office 365, Entra ID, Active Directory, various operating systems, and the network aspects of their plant floor OT systems. This role offers significant learning opportunities in a unique manufacturing setting.
Responsibilities:
1. Network Support & Maintenance:
o Assist in monitoring, managing, and troubleshooting the VMWare, Windows Servers, Cisco Meraki Wi-Fi network infrastructure across office and production areas.
o Help maintain wired network connectivity (switches, cabling, patch panels).
o Respond to network-related alerts and perform basic diagnostics (ping, traceroute, DNS checks, DHCP verification).
o Assist with basic configuration changes on network devices .
o Support network connectivity for OT devices on the plant floor (PLCs, HMIs, SCADA systems, sensors, line controllers).
2. Project Management:
o Oversee site specific IT projects to ensure timely completion and alignment with company goals. This includes managing resources, setting milestones, and tracking progress.
o Develop and maintain project documentation, including project plans, schedules, and status reports.
o Manage vendor relationships and ensure that external services and products meet project requirements.
o Ensure compliance with company policies and industry standards throughout the project lifecycle.
Systems Administration:
o Provide Tier 2 support for Windows Desktop and Server Operating Systems
o Azure Cloud Administration and best practice design for growth
o Perform user account management within Active Directory (creating users/groups, password resets, group policy application).
o Assist with user and device management within Microsoft Entra ID (formerly Azure AD) and support hybrid identity synchronization.
o Support the Microsoft Office 365 suite (Exchange Online, Teams, SharePoint, OneDrive) including user administration and basic troubleshooting.
o Assist with server backups, patching, and routine system maintenance tasks.
5. User & End-Point Support: o Provide timely and effective technical support to end-users for hardware, software, and network issues via phone, email, or in-person.
o Install, configure, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
o Assist with software deployment and updates.
6. Documentation & Inventory: o Maintain accurate documentation of network configurations, procedures, and IT/OT assets.
o Assist with IT hardware and software inventory management.
Required Qualifications:
• College degree in Information Technology, Computer Science, or a related field, OR equivalent combination of education, certifications (e.g., CompTIA Network+, A+), and work experience.
• 3-7 years of experience in an IT support role (Help Desk, Desktop Support, IT Technician).
• Fundamental understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, WiFi principles).
• Experience managing Windows Operating Systems (Desktop and/or Server).
Familiarity with Entra and Active Directory user and group management.
• Exposure to Microsoft Office 365 administration.
• Hands-on experience with Cisco Meraki dashboard (monitoring, basic configuration).
• Experience with Microsoft Entra ID (Azure AD) concepts or administration.
• CompTIA Network+, Security+, CCST, or Microsoft certifications (e.g., AZ-900, MD-102).
• Basic scripting knowledge (PowerShell).
• Familiarity with virtualization concepts (VMware, Hyper-V).
• Experience working in a manufacturing or industrial environment.
• Understanding of basic IT security principles.
• Exposure to OT systems (PLCs, SCADA, HMIs) or industrial networking is a strong plus.