Information technology professional jobs in Cedar Rapids, IA - 190 jobs
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U.S. Navy 4.0
Information technology professional job in Iowa City, IA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$65k-88k yearly est. 20d ago
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Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Cedar Rapids, IA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-56k yearly est. 8d ago
Technical Specialist, Line Design
ITC Holdings 4.7
Information technology professional job in Cedar Rapids, IA
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for contributing to project scoping, designing, and issuing transmission line designs per the scope.
Interfaces with internal ITC departments and applies scope and requirements from initiation of project through design, construction, and as-built completion.
Reviews and responds to inquiries on the impact of proposed projects and external entities' requests for modification to and coordination with ITC transmission line facilities.
Provides technical support and recommendations to field personnel and contractors for the installation, maintenance, and troubleshooting of system components.
Prepares, manages, records, and confirms accurate documentation of ITC assets.
Applies ITC standards and specifications to align with current practices and industry standards & requirements.
Attends meetings and educational sessions to increase professional knowledge and skills.
REQUIREMENTS
Bachelor's degree in Construction Management, Engineering Technology, or relevant, equivalent experience and/or education (minimum of two (2) years of related experience).
Knowledge of transmission line design, construction, and maintenance functions.
Knowledge of applicable codes and standards including National Electrical Safety Code (NESC), American Concrete Institute (ACI) and American Institute of Steel Construction (AISC) preferred.
Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Knowledge in and user of PLS-CADD with ability to design transmission lines and specify material with minimal oversight.
Ability to learn and utilize job-specific software.
Possess sound analytical problem-solving and documentation skills.
Ability to communicate effectively both verbally and in writing with peers and superiors inside and outside the Company.
Ability to multi-task and work under minimal supervision in a team environment.
Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
$56k-70k yearly est. Auto-Apply 11d ago
Computer Field Tech Position- Cedar Rapids IA
BC Tech Pro 4.2
Information technology professional job in Amana, IA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Client Relationship Analyst
15 Ms Investment Mgmt
Information technology professional job in Cedar Rapids, IA
Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA
Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Assist Fas/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems
Assist with data entry for key client needs such as new account opening and financial planning at the direction of the Fas/PWAs/teams
Supporting the Fas / PWAs / teams' marketing strategy (e.g., website maintenance)
Assist Fas / PWAs/ teams in delivering against their business plan and client service model
Remaining current on all policies, procedures and new platforms
Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with Fas/PWAs/teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Industry experience is a plus
Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multi-task
Goal oriented, self-motivated and results driven
Reports to:
Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$50k-75k yearly est. Auto-Apply 7d ago
On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW
Geeks On Site 3.1
Information technology professional job in Cedar Rapids, IA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Sr Actuarial Support Analyst - Reserving
UFG Career
Information technology professional job in Cedar Rapids, IA
UFG is currently hiring for an Actuarial Support Senior Analyst whose focus will be to support the actuarial team by collecting and analyzing data, preparing reports, coordinating projects, and collaborating with our internal partners to ensure financial accuracy and mitigate risk. Tasks for this role could include reserve appraisal work, designing and maintaining financial models, identifying and developing process efficiencies and overall quality of work improvements.
This position will maintain and populate current models used in the reserving process and will support actuarial modernization efforts. This includes database management and/or external vendor software migration efforts as well as other special project work as needed. The position will support interactions with external partners and/or audit support.
Essential Duties and Responsibilities:
Data Analysis and Reporting
Collect and compile data from various sources, departments, and systems for actuarial analysis
Identify and develop process efficiencies and overall quality of work improvements
Support the preparation of monthly, quarterly, and year-end financial reports, including statutory annual statements
Assist with building and maintaining financial models and projecting future trends
Assist with reserve appraisal work
Risk Management and Compliance
Support the analysis of statistical information related to various factors to assess risk
Work with internal and external auditors to ensure successful audits and examinations of the company's financial practices
Technical Support
Maintain records, databases, and filing systems for efficient information retrieval
Utilize statistical software, mainframes, and platforms for data analysis and reporting
Job Specifications:
Education:
BS in Mathematics, Actuarial Science, Statistics or related field required
Experience:
4+ years of related commercial P&C experience required
2+ years of finance experience preferred
Knowledge, skills & abilities:
Proven ability to work with Excel, Power Point, Word
Strong SQL and VBA skills
Comfort with database management
Strong verbal and written communication skills
Strong attention to detail and focused on the delivery of high-quality work
Ability to work independently to achieve results and meet deadlines
Working Conditions:
General Office Environment
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $71,598 - $94,396, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
Annual incentive compensation
Medical, dental, vision & life insurance
Accident, critical Illness & short-term disability insurance
Retirement plans with employer contributions
Generous time-off program
Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
$71.6k-94.4k yearly 60d+ ago
Technical Support Specialist - Base44
Wix Ltd. 4.3
Information technology professional job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
* Operate with minimal supervision and substantial discretion on matters of significance.
* Assist users with product-related issues, offering timely and effective solutions.
* Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
* Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
* Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
* Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
* This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
* 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations.
* Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
* Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
* Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
* Effective and adaptable when things move fast and plans are still evolving.
* Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
* Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
* Hands-on tinkering with "vibe coding" - side projects or small experiments you can show.
* Strong technical writing for specifications, runbooks, and incident reports
* Comfortable inspecting network requests and spotting errors in the console.
* Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
$42k-60k yearly est. 48d ago
Deskside Support Technician
Collabera 4.5
Information technology professional job in Cedar Rapids, IA
Established in 1991, Collabera is one of the fastest growing end-to-end informationtechnology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position: Deskside Support Technician
Location: Cedar Rapids, IA
Duration: Contract (6 to 12 + months)
Job Description:
ROLE AND RESPONSIBILITIES
Perform varying degrees of problem analysis and resolution of software and hardware issues relating to desktops and laptops. Perform the below activities while adhering to Service Level Agreements (SLA) and be able to independently prioritize based on urgency.
• Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software
• Become familiar with local and regional infrastructure, key contacts, and escalations in regards to other teams in the business
• Demonstrate outstanding understanding and communication when working with clients
• Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job)
PREFERRED SKILLS AND COMMON TASKS ON THE JOB
Experience-based Windows 7 support
• BitLocker encryption
• Configuration/imaging
• Crash/BSOD resolution
• Installation environment
• General Windows OS troubleshooting
Hardware support and troubleshooting
• Troubleshooting hardware issues
• Replacing desktop/laptop hardware
• Installation of peripheral devices
Microsoft Office proficiency
• Proficiency in Word, Excel, Lync, Outlook, Access, PowerPoint (usage and support)
• Visio, Project (support)
• Able to create documentation and contribute to KB articles
• O365 support
Basic network troubleshooting
• Experience working with basic network hardware (switches)
• Troubleshooting connectivity issues
• Thorough understanding of wireless/wired networks
Customer service skills
• Comfortable working with people in a professional setting
Able to provide a calming demeanor when frustrated with the customer to reach a positive conclusion
Additional Information
$51k-69k yearly est. 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology professional job in Marion, IA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$50k-67k yearly est. 23d ago
Help Desk Support 3
360 It Professionals 3.6
Information technology professional job in Coralville, IA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging InformationTechnology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
Thanks and Regards,
Ankur Bhatia
$31k-51k yearly est. 60d+ ago
Thermal System Specialist - Dubuque, Iowa
Vertiv 4.5
Information technology professional job in Cedar Rapids, IA
A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.
RESPONSIBILITIES
ROLE
Relies on extensive experience and judgment to plan and accomplish work related goals
Perform a extensive amount of extremely difficult and challenging work related tasks
Requires no direct supervision while leading and directing others
Support start-up and commissioning activities for assigned projects
Ensure sufficient man-power on site each day to perform start-up and site testing work
Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
Provide first level of tech support assistance to speed up problem resolution
Provide daily status reports to Service management and sales rep
TECHNICAL
Render on site and phone assistance to customers.
Communicate with appropriate Technical Support/Engineering on equipment issues
Provides Technical Support on-site or via Telephone to CE's
Assist contractors as required during installation and commissioning of assigned projects
Provides OJT to CE's on various types of equipment in the field
Implement Field Change Notices (FCN) according to published guidelines
Keep current on Safety Bulletins, Field Change Notices, and Service Tips
SAFETY
Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines - “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel.
ADMINISTRATION
Provide accurate and timely reporting according to company guidelines;
Time cards, expense reports, mileage reports, ticket closure, forms, et al.
Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
Provide estimated time of arrival to the Customer Response Center (CRC) where applicable
Assist with scheduling by working within the guidelines
Delegate team tasks as needed
Maintain company property according to company policies;
Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.
CUSTOMER SATISFACTION
Provide proper and adequate communication to internal and external customers
Provide estimated time of arrival to the customer where applicable
Strive to provide all customers a “first time fix” for their equipment
Maintain customer satisfaction rates according to company guidelines
Attend Customer/Contractor Meetings as required
PERFORMANCE
Maximize productivity by combining service opportunities
Complete all work in an efficient and timely manner
Capable of making technical and commercial decisions under pressure
Properly evaluate site and equipment for appropriate billing status
Maintain productive utilization rate according to company guidelines
Perform inventory cycle counts according to company guidelines
Adhere to company dress code and safety regulations
Understand and comply with company startup/escalation processes and procedures
In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates
Maintain proper and adequate level of internal communications
Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.
QUALIFICATIONS
Required experience (One of the following)
Minimum 5 years relevant industry/commercial experience and leadership experience
Minimum 3 years Liebert product experience
Required education
Must have High School Diploma or a accredited GED
1-2 year HVAC Diploma or Technical School Degree
EPA 608 refrigerant license - Level 2 or Universal
Interpersonal Skills
Professional
Leader
Reliable
Team Player
Must be very proficient with electrical / electronic test equipment and fundamentals
Must be very proficient in reading and interpreting electrical line diagrams and blueprints
Technical skills
Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions
Independently perform fix/repair techniques based on knowledge
Ability to perform proper brazing techniques
Capable of completing tasks and return unit to full operating conditions
In depth knowledge on Liebert Products and the ability to lead
Capable to train and supply instructions to other CEs
Ability to summarize and report all work related tasks performed
Project Management skills & experience a plus
Strong skill sets:
Ability to schedule and coordinate work schedules for other associates and subcontractors
Ability to provide technical support via telephone or in person to other associates or vendors
Ability to instruct on the job training to other associates
Ability to delegate work activities to associates in a work group based upon skill level
Outstanding communication skills
Customer service skills
Troubleshooting skills
Safety procedures
Superior organizational and planning skills
Computer skills
Mechanical aptitude
Strong communication skills
Ability to communicate with all levels within the customer organization
Strong verbal communication
Excellent written skills
Able to manage stressful situations
Excellent time management ability, capable of working without direct supervision.
PHYSICAL & ENVIRONMENTAL DEMANDS
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
Extreme cold (below 32*)
Extreme heat (above 100*)
Noise Level (Medium / High need to shout to be heard)
Working around moving machinery (fork-lifts, tractors)
Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
Work outdoors (no effective protection from weather)
WORKING CONDITIONS:
Travel is required
Flexible schedules (weekends, evenings, and holidays)
Valid driver's license
Hour/Day on-call availability through a national paging system
Valid U.S. passport required
Deployable in the event of emergencies
Must be at least 18 years old
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
**********************
. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
$66k-94k yearly est. Auto-Apply 60d+ ago
Help Desk Support
Arete Technologies 4.5
Information technology professional job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for
computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal
Information technology professional job in Iowa City, IA
The University of Iowa Health Care Medical Center Downtown (located at 500 E. Market Street, Iowa City, IA) is seeking a full-time Clinical/Technical Specialist.
This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UIHC clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved.
A career with University of Iowa Health Care is more than a job. Here, you're part of something greater, something bigger. Our downtown campus is a 194-bed hospital (located at 500 E Market Street, Iowa City) providing a community-based model of care while directly connected to the expertise, technology, collaboration, and support of our entire health system. Join the team at our downtown campus. You'll find meaning and purpose knowing that your work helps make all of Iowa better.
Position Responsibilities
A. Provide Specialty Clinical/Technical Service
• Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing.
• Identify training gaps and proactively assess educational needs.
• Maintain and update equipment and supplies used in instrument reprocessing.
• Performs all duties performed by the Central Service technicians as needed.
B. Provide Education
• Provide health education and feedback to individual staff members relative to department operations.
• Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators.
C. Collaborate/Communicate with Health Care Team
• Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care.
• Communication to a variety of audiences through data.
D. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education
• Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc.
• Knowledge and compliance to accreditation agencies such as The Joint Commission.
• Identify and communicate variances and create action plans to address them.
• Assists to ensure staff are compliant with policies, procedures, and regulations.
E. Human Resources Management
• Supervises technical activities of technician staff in UIHC Central Sterilizing Services.
• Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding.
• Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury.
• Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved.
• Supports management during HR procedures and communicate any issues to HR and CSS leadership.
Education Requirements
• Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing.
Experience Requirements
• Must possess and maintain certification through a nationally recognized central sterilizing service training program such as HSPA (Healthcare Sterile Processing Association) or CBSPD (The Certification Board for Sterile Processing and Distribution).
• Proficient in computer software applications such as Word, Outlook, and Excel
• Excellent written and verbal communication skills.
• A minimum of 2 years related experience working in a medical field that includes a sterile processing component.
Desired Qualifications
• Familiarity with UIHC supervisory functions such as ELMS and performance reviews.
• Experience managing in a union environment.
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
· Resume
· Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Emilio Villagrana at ***************************.
Additional Information Compensation Contact Information
$51k-85k yearly est. Easy Apply 60d+ ago
Managed IT Services Senior Associate, Tier 2
RSM 4.4
Information technology professional job in Cedar Rapids, IA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
* Provide phone and email technical support for end-users to resolve any hardware or software issues
* Technicians will be in a phone queue answering calls from clients during peak hours
* Support and troubleshoot workstations, servers and network related issues
* Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
* Monitor and troubleshoot client backups
* Escalate client issues through the proper channels
* Manage cases according to defined case impact and priority
* Maintain client security standards and confidentiality of information
* Clearly document support issues and all resolution steps in RSM's ticketing system
* Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption
* Update cases and communicate with clients as required until issue is closed
Required Qualifications:
* 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role.
Preferred Qualifications:
* Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment
* Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required
* Bachelor's degree (BA/BS) from an accredited 4-year school is a plus
* Experience with Office 365 Administration and associated workloads including Email and SharePoint
* Fundamental understanding of TCP/IP Networking
* Experience with firewalls, such as Cisco, SonicWALL and Meraki
* Experience with VMWare ESX hosts and vSphere Client for administration
* Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration.
* Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN
* Experience with Apple Hardware and MAC OS X
* Experience with enterprise mobile devices
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $67,000 - $126,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$67k-126.5k yearly Easy Apply 12d ago
Enterprise Applications Specialist
NISC
Information technology professional job in Cedar Rapids, IA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Position Overview
The Enterprise Applications team is an internal IT team that develops and supports foundational CRM software that helps empower NISC's internal and external users.
The team is looking to fill the role of Enterprise Applications Specialist. This role will be a key contributor to optimizing and supporting the sales cycle through CRM platforms with an emphasis in sales and product management. This position plays a pivotal role in ensuring that sales teams have reliable, secure, and user-friendly tools to manage leads, opportunities, quotes, and customer interactions. Additionally, this role will need to assess with monitoring and testing application functionality, identifying and resolving bugs, and ensuring seamless integration across sales systems. The specialist will collaborate closely with users to troubleshoot issues, validate configurations, and ensure that software solutions meet the specifications set by sales stakeholders.
Work Schedule
Hybrid (after an initial training period) from one of our office locations:
Cedar Rapids, IA
Lake Saint Louis, MO
Mandan, ND
Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
Essential Duties
Assists users with basic and moderate application support efforts across select enterprise software applications, including logins troubleshooting, training, and research.
Ability to write documentation for processes and testing scenarios while serving as point of contact in reviewing and maintaining SOPs (Standard Operating Procedure) and requirements across all enterprise applications as needed.
Ensures highest customer service experience and satisfaction while handling advanced customer support inquiries.
Assist with the software release process by ensuring that release notes and update sets are properly documented as well as available to internal and external clients.
Assist with performing data hygiene across enterprise tools and frameworks.
Assists with maintain pricing within the product catalog, and pricing and contract templates.
Translate stakeholder input into clear, functional requirements using standardized formats.
Assist in collaborative sessions with stakeholders across departments to identify business needs, challenges, and desired outcomes.
Assist with creating wireframes, flowcharts, and other visual aids to support requirement clarity and stakeholder engagement.
Assist with all general database maintenance (cleaning obsolete queries, maintaining records according to style guides, accurately updating information on all records).
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
Performs on-site or remote training to users in real time and provides access to other training resources as needed.
Assist with root cause and problem-solving activities to continually improve processes and quality.
Responds to users in an accurate, effective, and timely manner.
Demonstrates courtesy, patience, and generosity.
Utilizes logic and reasoning to work through and resolve problems.
Reviews own work for accuracy and completeness, spotting inconsistencies or discrepancies that indicate problems with quality of work. Pays close attention to details that are important to others to make sure they are correct.
Commitment to NISC's Statement of Shared Values.
Other duties as assigned.
Knowledge, Skills, & Abilities Preferred
Previous experience within CRM platforms. (ServiceNow or Salesforce)
Basic knowledge of SCRUM or agile methodologies.
Basic knowledge of enterprise system design.
Basic knowledge of document generation and signature tools. (Conga & OneSpan)
Excellent written and verbal communication skills.
Strong attention to detail and moderate level of ability to organize and prioritize.
Strong analytical skills, including a strong working knowledge of Excel.
Deadline driven.
Strong PC skills, including familiarity with scripting, tables, and flows.
Ability to teach, train, and learn from others.
Ability to work in a team and independently.
Ability to multitask and manage time effectively.
Ability to travel as needed to meet the goals and objectives of the position.
Education Preferred
Bachelor's Degree in a business-related field or equivalent experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
$50k-80k yearly est. Auto-Apply 11d ago
IT Support Desk Technician
The20
Information technology professional job in Cedar Rapids, IA
The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.
We are looking for a hard-working InformationTechnology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.
This position is 100% onsite, in-office.
Responsibilities:
* Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
* Manage ticket queue to ensure timely resolution
* Provide customer support using remote connection software
* Provide thorough documentation on each customer interaction
* Prioritize ticketing system flow by following SOPs and KB articles for resolution
* Meet or exceed KPI goals
* Troubleshooting of the following, though not limited to:
* Advanced desktop issues
* VPN connectivity
* Entry-level server support
* Hardware issues
* Line of business support
Requirements:
* IT Fundamentals and A+ certifications, or equivalent professional experience
* 1+ year of professional help desk experience
* Strong customer service skills
* High attention to detail
* Ability to follow instructions and policies
* Ability to adapt to changing and fast-moving environments
* Strong phone skills
Benefits:
* Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
* Competitive 401(k) participation with up to 4% contribution match
* Certification reimbursement to support your continued development
* Meaningful opportunities for advancement within a growing organization
* A culture built on drive, accountability, collaboration, and excellence
Physical Requirements
This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to:
* Sit or stand for extended periods
* Use hands and fingers for typing and computer work
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.
$35k-56k yearly est. 22d ago
Site Technician
Peregrine Team 4.4
Information technology professional job in Cedar Rapids, IA
Peregrine Team is hiring for Site Technicians in Cedar Rapids, IA. This position is a full-time, contract to hire role with full benefits and competitive pay. Starting at $20/HR
As a Site Technician, you'll support the successful execution of cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments.
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, vacuum, and chemically treat surfaces within post-construction or technical environments
Subfloor and drop ceiling vacuuming and wiping
Clean exterior surfaces of cabinets and hardware
Mop and vacuum floor surfaces (vinyl, HPL, and similar)
Dust and wipe furniture, machines, walls, and windows
Requirements:
Ability to read, write, and communicate in English
Reliable transportation
Valid government-issued ID
Comfortable with physical labor and standing for extended periods
Preferred:
Forklift experience
Knowledge of data centers
Previous janitorial or post-construction cleaning experience
Willingness to travel
Bilingual is a plus
Email your resume to [email protected] ASAP or apply here for consideration.
$20 hourly Auto-Apply 60d+ ago
Real Assets IT Engineering Team Lead - Aegon AM
Aegon 4.4
Information technology professional job in Cedar Rapids, IA
Aegon Asset Management (Aegon AM) is a leading global investor. Our 350 investment professionals manage and advise on assets of US $384 billion for a global client base of pension plans, public funds, insurance companies, banks, wealth managers, family offices and foundations.
We organize our firm around four investment platforms: fixed income, real assets, equities and multi-asset & solutions, which includes a fiduciary and multi-manager business. Each investment platform has dedicated teams with deep asset-class expertise, organized globally and committed to maximizing client benefit from their specialist areas.
We are an international business: Our 1,125 employees work from 14 locations across Europe, the Americas and Asia. We share a common belief in fundamental, research-driven active management, underpinned by effective risk management and a commitment to responsible investment.
Position Overview:
The Real Assets Engineering Team Lead is responsible for guiding engineering practices, overseeing solution delivery, and managing a high-performing, cross-functional team of Engineers. This role combines deep technical expertise with leadership capability to ensure high-quality, scalable, and secure technology outcomes aligned to business needs. The Engineer Team Lead acts as a key advisor to the Engineer Director and plays a critical role in shaping engineering decisions and delivery excellence.
Job Description
Responsibilities:
* Lead a team of Engineers, providing technical guidance, coaching, and performance oversight.
* Deliver solutions across the full DevSecOps lifecycle, from design through to deployment and support.
* Collaborate with Product Owners, Business Analysts, and Architects to shape solution design and ensure alignment to business outcomes.
* Act as a technical escalation point within the factory, supporting incident resolution and complex delivery challenges.
* Promote engineering best practices including CI/CD, automated testing, secure coding, and quality assurance.
* Drive innovation and continuous improvement across engineering capabilities, including AI, machine learning, and data analytics.
* Coordinate with other Engineer Team Leads and Director of Engineering to ensure consistency and integration across delivery teams.
* Maintain awareness of emerging technologies and assess their applicability to factory solutions.
* Support the Director of Engineering with input into strategic technology decisions and service design.
* Provide oversight of delivery quality from the Managed Service Provider and other augmented engineering resources.
* Ensure alignment of engineering work to service catalogue and application lifecycle management.
* Contribute to business and organizational readiness activities where technical input is required.
* Manage privacy risks, oversee the handling of personal and sensitive data, ensuring compliance with company policy and privacy regulations.
Knowledge, Skills and Competencies:
* A strong understanding of the full software delivery lifecycle within a DevSecOps framework.
* Deep expertise in one or more engineering specialisms (e.g. application development, infrastructure, integration).
* Broad experience across multiple technologies and platforms, enabling "M-shaped" engineering capability.
* Resilient analytical and business-aware mindset, with the ability to interpret business outcomes and validate solutions with stakeholders.
* Skilled in agile delivery methodologies and tooling.
* Excellent communication and collaboration skills across technical and non-technical teams.
* Ability to lead and develop engineering talent, fostering a high-performance culture.
* Experience in testing and quality assurance, with a focus on integrated engineering and testing practices.
* Commercial awareness and understanding of value-driven delivery.
Qualifications:
* Degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.
* Eight (8) plus years of experience in software engineering or infrastructure delivery, with leadership responsibilities.
* Proven experience in agile delivery environments and cross-functional teams.
* Certifications in relevant technologies, cloud platforms, or agile methodologies (e.g. AWS, Azure, Scrum, SAFe) are desirable.
* Experience in financial services or asset management is advantageous.
Job and compensation levels depend upon an applicant's qualifications including the extent of candidate's relevant experience and other job-related factors and will be determined by hiring supervisors/managers and HR.
At Aegon Asset Management, we are committed to fostering a diverse workforce and an inclusive culture. We are more than a global Asset Management firm - we are a people business, and we recognize that delivering excellent client outcomes comes from embracing diverse perspectives. We value diversity in the full range of human uniqueness without limitation including race, gender, ability, language, culture, beliefs, age, origin, background, perspectives and experiences.
#LI-Hybrid
Why Work for Us
At Aegon Asset Management, we invest in You.
Our people are our greatest asset; with a competitive rewards program including incentive compensation, health and wellness benefits, retirement programs, and learning and development opportunities, our employees are engaged and empowered. Come be a part of driving our success!
Equal Opportunity Employer:
AEGON USA Realty Advisors, LLC, is an Equal Employment Opportunity/ Affirmative Action Employer and does not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services (e.g. U.S. Armed Forces, National Guard), physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws.
Applicants with physical or mental disabilities may be entitled to a form of reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will insure equal employment opportunity without imposing undue hardship on the Aegon Companies. Please contact: ***************************** if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.
Technical Assistance:
If you experience technical problems during the application process, please email *****************************.
$95k-122k yearly est. Auto-Apply 2d ago
Information Technology Intern
Kuvare
Information technology professional job in Cedar Rapids, IA
About the role
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$27k-38k yearly est. 4d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Cedar Rapids, IA?
The average information technology professional in Cedar Rapids, IA earns between $56,000 and $113,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Cedar Rapids, IA
$79,000
What are the biggest employers of Information Technology Professionals in Cedar Rapids, IA?
The biggest employers of Information Technology Professionals in Cedar Rapids, IA are: