Information technology professional jobs in Chapel Hill, NC - 1,124 jobs

On Site Mon-Fri - Durham NC The Lead Support Specialist provides advanced application support for laboratory environments, partnering with the Service Desk and laboratory teams to resolve complex issues. This role focuses on diagnosing user needs, supporting lab systems and workflows, and ensuring timely issue resolution to maintain operational efficiency and customer satisfaction. Key Responsibilities Provide advanced (Level 2) support for laboratory applications across wet and dry lab environments Support commercial and custom lab software, including instrumentation, analysis tools, reporting systems, and LIS platforms Resolve, manage, or close escalated Service Desk requests in accordance with defined service standards Monitor adherence to support SLAs and recommend improvements as needed Document, prioritize, and escalate issues using ServiceNow or similar ticketing platforms Analyze service trends and system performance to identify enhancement opportunities Communicate issue status and resolutions to users and leadership; participate in recurring support meetings Develop user guides, job aids, and training materials for supported systems Deliver training and subject-matter support to internal and external users Propose and support system, process, and documentation improvements in collaboration with stakeholders Experience & Qualifications Experience supporting laboratory systems within regulated industries (e.g., CAP/CLIA, GxP, Finance, DoD) Strong understanding of databases, system integrations, network infrastructure, and secure remote access Proven diagnostic and analytical skills supporting complex lab applications Hands-on experience with laboratory software and platforms (e.g., flow cytometry, imaging, sequencing, analysis tools) Ability to manage multiple priorities, work under pressure, and maintain a customer-focused mindset Strong communication, organization, and follow-up skills Self-motivated with a strong sense of ownership and accountability Willingness to travel to laboratory locations as needed The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Requirements: What we're looking for: The IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks. Inventory tracking for all IT expense assets. Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets. What you'll be doing: Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system. Monitor and track chequebook budgets to ensure accurate financial oversight. Manage asset and inventory issues, escalating concerns to site management as needed. Oversee equipment auditing, tracking, receiving, and reconciliation processes. Qualifications/ What you bring (Must Haves): This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site. Ability to handle multiple tasks at once by priority. Hands on experience in IT Asset lifecycle management. Hands on experience in MS Office. Hands on experience in procurement and inventory tracking. 3+ years of experience in managing IT assets. Strong organizational abilities combined with excellent oral and written communication skills. Added bonus if you have (Preferred): Accounting and/or budgeting background. Prior experience with Ariba Procurement and budget. 100% onsite, Monday-Friday

We are seeking EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care ***The interested candidate will work in the first shift - 07:00 AM - 03:30 PM EST*** Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Basic Qualifications Minimum of 2 years providing Epic technical support in a healthcare or clinical environment 2+ years of experience using ServiceNow or other enterprise ticketing systems 2+ years of hands-on experience with EHR platforms, such as Epic, Cerner, or Allscripts Strong understanding of clinical workflows and healthcare IT support processes Preferred Qualification Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, Service Desk) Experience supporting Epic applications such as Ambulatory, Inpatient, ASAP, or HIM

BCforward is seeking a highly motivated Tier 1 Analyst to support their pharmaceutical client in Raleigh, NC. Tier 1 Analyst Schedule: Floater shift (varies based on team needs) Employment type: contract Duration: 1 year Work Requirement: W2, sponsorship cannot be provided for this role Pay range: $60,000 - 70,000 annually Overview: The Tier I Support Analyst is accountable for delivering technical expertise in alignment with local systems and processes for a local manufacturing IT support function with primary focus on Manufacturing Execution Systems. The Support Analyst coordinates the incident and problem management process, starting with customer-facing communication and service responsiveness, to root cause analysis and issue resolution on an as-needed basis, in addition to performing security administration tasks for local systems, as well as supporting project delivery with additional assignments such as testing and/or documentation creation or review. Job responsibilities: Review and understand with capability to execute activities as designed and documented in support standard operating procedures with appropriate level of detail and critical thinking applied to task(s), including examples such as un-locking workflows, resolving printer setup issues, etc. Execute basic system configuration changes (changes to pick lists, local master data, etc.) including before and after screen shot of change and 2nd person verification of change. Support interface monitoring messages and errors, working with technical experts to resolve and re-send appropriate messages/information as needed. Provide Help Desk support for user access and system/security access management processes, maintenance, and risk-management for day-to-day support activities as well as other scheduled security processes, such as the Access Roster Review cycle completed several times annually. This function includes working with end users to establish appropriate role levels and training requirements, administering security forms, verifying training, and initiating and/or provisioning the account administration processes required. Monitor queue, pagers, cell phones to manage the incident and problem management processes. Create tickets in the incident/problem management system(s) when reported by the client (but not auto-generated) for resolution and metrics tracking purposes. Diligently document activities and update tickets pertaining to issue resolution status, activities and tasks completed in support of resolution, and communication to end user or customer to ensure the ticket accurately reflects these details. Provide support for on-going enhancement of service delivery capabilities, including creation and maintenance of Knowledge Base articles/documents, Distribution lists, SharePoint sites, metrics logging, training completion, etc. Required skillset: Windows Server 2003 and 2008, Windows XP and Windows 7, MS Office, Terminal Services Manager, Internet Explorer, Remote Desktop Protocol (RDP), unc (Uniform Naming Convention), command line, printer installation and set-up (software only), Print drivers, and Print permissions. Security and Networking technologies, VNC, IP, Microsoft Outlook, and Adobe. MQseries, Matrikon OPC Tunneller, SQL. Prior experience in Manufacturing environment (preferably Pharma) with understanding of criticality of aligning to Good Manufacturing Practices in support of the organization and its assets will be a plus. About BCforward: BC forward began as an IT business solution and staffing firm. Founded in 1998, BC forward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BC forward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers' specific needs. BC forward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. ***************** ************************** We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies Assists in the establishment and alignment of roadmaps across IT & OT Implements and supports tools and services bridging the gap between IT & OT. Builds a modern, flexible, and mature service delivery model. Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist Implements and supports a fit-for-purpose containerization platform. Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments. Provides level 2 support, including resolving complex technical issues within the OSS area of operations. Provides critical technical expertise. Creates and deploys of application packages for use on end point devices Assists with other projects involving the infrastructure and application systems teams. Analyzes inquiries and participate in on-call rotation for critical incident management. Determines appropriate technical area or vendor to resolve problems. Participates in project execution and quality assurance as needed. Ensures and drives service delivery of the IT ServiceDesk Other duties, as assigned Knowledge and Skills Excellent troubleshooting skills to identify and correct problems Excellent oral and written communications skills and fluency in English Strong analytical mind, eye for detail, and problem solving skills Drive for automation and simplification of tasks and processes Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals High sense of responsibility and ownership. Self-driven, flexible, has a positive attitude. High service and quality mindset Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience Experience implementing Enterprise Linux/*NIX hosting capabilities Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar. Foundational understanding of security Open Source technologies Experience with manufacturing IT/OT Preferred Requirements Experience in Life Sciences or GMP manufacturing environment FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

Title: Help Desk Intern - Four County EMC Summary Description: Provides first-level IT support to end users, ensuring the smooth operation of computer systems, hardware, and software. Acts as the primary contact for Information Systems help desk inquiries, diagnosing and resolving technical issues, and supporting overall IT operations. Academic and Trade Qualifications: High school diploma or equivalent required; Actively pursuing an Associate's degree or higher in IT or a related field is preferred. Work Experience: Strong knowledge of Windows operating systems and common business software applications. Familiarity with PC, server, printer, and peripheral troubleshooting. Excellent problem-solving, communication, and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Responsibilities: Technical Support & Troubleshooting (~60%) User Support: Respond to user inquiries via tickets, phone, email, and in-person. Diagnose and troubleshoot issues with desktops, laptops, printers, scanners, and other peripherals. Assist end users with software installations, configurations, updates, and account management (e.g., password resets). System Monitoring & Maintenance: Monitor system performance and ensure optimal functionality of computer resources. Support preventative maintenance on PCs, servers, and other critical IT equipment. Maintain accurate records of issues and resolutions for continuous improvement. Help Desk Operations & Documentation (~40%) Help Desk Administration: Serve as the first point of contact for IT-related issues across the organization. Provide clear guidance and support to users, ensuring rapid resolution of technical issues. Documentation: Create and update technical documentation, user guides, and IT procedures. Maintain detailed records of user issues, troubleshooting steps, and final resolutions. Collaboration: Work closely with the IT team to escalate and resolve complex technical issues. Communicate effectively with internal personnel to address IT needs and optimize system usage. Abilities and Skills: Strong knowledge of Windows operating systems and common business software applications. Familiarity with PC, server, printer, and peripheral troubleshooting. Excellent problem-solving, communication, and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Relationships and Contacts: Internal: Vice President of Information Technology- Receives work assignments, direction and performance evaluations. IT Department Personnel- Assists other department personnel as requested and approved by supervisor. Advises, assists and informs Cooperative personnel, as requested and authorized, in order to effectively fulfill the objectives and responsibilities of the position and cooperate in every way toward teamwork. External: Cooperates with personnel, as requested and authorized, of Cooperative member systems to carry out the responsibilities of the position. Reports to: Vice President of Information Technology Company Profile: North Carolina's Electric Cooperatives (********************************** is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: The candidate is responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. ***Candidates must have hands on experience with ServiceNow.************ This position is responsible for advanced level response and support for users.This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications. Skill Requied Excellent verbal and written communication skills Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013 Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers Excellent customer service and teamwork skills Willingness and ability to work overtime as needed Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems softw Ability to coordinate long-term project planning for large research/development projects. Knowledge of technical specialties to makes significant ch Ability to determine applicability in controversial or precedent setting situations Ability to direct research and develop new technologies. Knowledge of organizational effectiveness to evaluates feasibility for organizational needs Hands on experience with ServiceNow. Qualifications Local Candidate Will Be Preferred First. Additional Information Best Regards, Amrit Lal

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill a position for Technical Support who will be responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications. Qualifications Excellent verbal and written communication skills. Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013. Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts. Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers. Excellent customer service and teamwork skills. Willingness and ability to work overtime as needed. Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems software. Ability to coordinate long-term project planning for large research/development projects. Knowledge of technical specialties to makes significant changes. Ability to determine applicability in controversial or precedent setting situations.. Ability to direct research and develop new technologies. Knowledge of organizational effectiveness to evaluates feasibility for organizational needs. Additional Information In person interview is required for this position. We need local candidates for these positions.

Protecting our tomorrow Job Title: IT Supporter Department: IT End User Services Reports To: Manager, IT End User Services Salary Range: $60,000 - $85,000 About Bavarian Nordic At Bavarian Nordic, we are dedicated to protecting lives and advancing global health through innovative vaccines. As a global leader in smallpox and mpox vaccines, our growing portfolio includes market-leading vaccines against rabies, chikungunya, cholera, and typhoid. Our mission is simple: to improve quality of life worldwide by preventing infectious diseases. We are headquartered in Denmark and have offices across Europe and North America. Position Overview As our new IT Supporter, you will be the first point of contact for our internal users, providing support and assisting with minor projects as needed. You will play a central role in ensuring stable and efficient IT operations across the entire organization. You will support users in a pharmaceutical and biotechnology environment, where many systems and processes are subject to GxP (Good Practice) regulations. You will not be personally responsible for compliance, but it is important to understand the context in which our users work. We provide training in the GxP-related aspects relevant to IT support. Key Responsibilities Handle support requests and provide support for hardware, software, and networks Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices, and business applications Escalate complex cases to other departments and update ITSM documentation Assist with onboarding/offboarding, including setup of user accounts and devices Support IT projects and help ensure GxP compliance in regulated environments Qualifications Experience in a similar IT support role, preferably in a regulated company Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking Familiarity with ITIL processes and ticketing systems A proactive, service-oriented approach The ability to work independently and learn about GxP Why Join Us Join a passionate, mission-driven global biotech committed to protecting lives. At Bavarian Nordic, you'll find a collaborative culture, flexible work environment, and opportunities for ongoing professional development and growth. Equal Opportunity Employer Bavarian Nordic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Founded in 1994, we have +30 years of experience developing life-saving vaccines. We are a global leader in smallpox and mpox vaccines. Our commercial product portfolio contains market-leading vaccines against rabies, tick-borne encephalitis, cholera, typhoid, and Ebola. We are headquartered in Denmark and have manufacturing, research, and sales offices across Europe and North America. Our values - our Bavarian Nordic DNA, as we like to call it - are what guide our actions every day. We act as persistent pioneers, embrace change, value being boosted by the team, and believe in protecting lives every day. If that is also a part of your DNA, we invite you to join us in Bavarian Nordic! Bavarian Nordic is an Equal Opportunity Employer. All qualified applications will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status . *********************** #LI-MA1

Join our dynamic team at DPAC as the full -time Junior Systems Administrator. In this multifaceted role, you'll play a crucial part in both maintaining and securing our network and computer systems, as well as providing exceptional support through handling helpdesk tickets. What You'll Do: System Administration: Install and manage antivirus and malware protection, create documentation, and generate reports. Helpdesk Support: Address and resolve employee tech concerns via email, phone, and in -person interactions. User Setup: Set up new users and manage network access. Proactive Monitoring: Identify and resolve issues, perform regular updates, and maintain system security. Collaboration: Work with the IT Manager to explore new technologies and enhance systems. What You'll Bring: Problem Solving Skills: Troubleshoot and resolve technical issues efficiently. Technical Proficiency: Experience with Active Directory, Office 365, Windows Server, and network infrastructure (HP/Cisco environment) Customer Service: Provide prompt and effective support to staff. We are seeking individuals with a strong interest in technology and helping others. Flexibility, adaptability, and technical expertise are important. While your job description outlines your role, there may be times when additional responsibilities arise. Physical Requirements: Ability to maintain a comfortable seated position and perform repetitive motions at a computer for extended periods. Must possess the ability to communicate clearly and effectively with customers and staff, both verbally and in writing, to ensure understanding and foster collaboration. Additional Requirements: AA degree in Computer Science, Information Technology, or a related field preferred. Work schedule is Monday - Friday day times, 40 hours per week, in -person. Reliable transportation to Durham, NC. Must be at least 18 years old. Legally authorized to work in the United States. Requirements Application Requirements: A resume outlining your experience and qualifications. A cover letter detailing why you're a great fit for this position. Completion of the application questionnaire. 2 letters of recommendation from professional references

Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and regional employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position. Requirements: One to Three years of Help Desk experience One to Three years customer support experience Expertise in Microsoft Azure and Local Active Directory services Experience deploying and maintaining Windows systems Prefer experience with deploying and maintaining Mac systems Understanding of network related troubleshooting Education & Experience: Minimum 1-2 Years of experience Associate degree or equivalent certification courses a plus Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills

Job Description Johnson Automotive has the exciting opportunity to expand our Information Technology team with the addition of a IT Support Technician who is willing to grow with the company! We are seeking a friendly, goal-oriented individual with a positive attitude to fill this position immediately. Since 1991, our family business has been exceeding the expectations of our guests and received prestigious awards from our brand partner's year after year. While we believe that we offer the best vehicles on the market today, our true strength is our people. Johnson Automotive has earned a reputation for outstanding customer service by hiring top performers that are eager to elevate our guest's experiences. Essential Responsibilities: Provide first-level support for requests coming into the company help desk; Provide assistance to associates and troubleshoot issues related to hardware and software; Install and upgrade software on the PC's; Diagnose hardware onsite and accurately determine replacement parts; Perform hardware installations; Install peripherals (printers, scanners, etc.); Format Windows computers; Replace CAT 5/5E/6 patch cables, jacks and patch panels; Ability to travel as required. Requirements: A+ Certification or equivalent work experience; Hands on experience with PC operations, preferred; Desire to take advantage of training and learning opportunities; Independent, self-starting attitude; Professional appearance and strong written and verbal communication skills; Maintain understanding of TCP/IP and networking concepts; Ability to lift typical computer equipment including, but not limited to, PCs, servers, monitors, etc.; Occasional weekends; This is an Onsite Position. Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report. Paid Holidays Paid Time Off 401(k) with Match Referral Program Employee Discounts Benefits following 60 days of employment: Medical (3 choices), Dental (2 choices), Vision Insurance Employer-Paid and Voluntary Life Insurance Short-Term and Long-Term Disability Accident, Critical Illness and Hospital Insurance Healthcare and Dependent Care Savings Accounts Employee Assistance Program Pet Insurance, WillPrep Services, Travel Aid Johnson Automotive E-Verify's and is an Equal Opportunity Employer. TAG2=SERVICE

Description The Business Applications Specialist is responsible for delivering company-wide business solutions through ERP and external software application configuration/development as well as supporting all field-based users utilizing such applications. This includes troubleshooting applications for all internal customers, such as Sales, Finance, Operations, Supply Chain, and other business units. This position is also responsible for managing assigned projects and defining, developing, testing, training, analyzing, maintaining, and improving in-house and external provided software applications. Continuous mentoring and development of system users will be critical to support the collective application of all systems and processes. Location & Schedule The closest Colony branch location Typically 8am and 5pm, Monday through Friday Moderate travel requirements between Colony locations (including weekend travel and overtime) Essential Job Functions Act as the first line of Application Support, including support that may not be in normal business hours. Support the release of all new, enhanced, or repaired system applications to ensure maximum user adoption. This will include documentation and providing user training. Participate in all system implementation projects supporting new acquisitions. Act as an ambassador of Colony at all times. Work closely with the IT Development team, corporate departments, regional teams, and branch resources to coordinate specific duties and implement deliverables. Assist Developers, Analysts, and Designers in conceptualizing, developing new software programs, and applications. Develop and maintain professional relationships with our 3 rd party strategic partners to help ensure Colony will be top priority in times of urgent need. Proactively keep Senior Business Applications Specialist informed of status and open issues at all times. Respond and resolve problems in an efficient and timely manner. Maintain currency of all Colony systems, policies, and procedures. Maintain a moderate travel schedule throughout the year with potential overtime / weekend travel. Strategy & Planning Analyze and assess existing business systems and procedures to drive measurable continuous improvement and increase profitability. Manage the definition, development, and documentation of software business requirements, objectives, deliverables, and specifications in collaboration with internal users and departments. Manage defining software development project plans, including scoping, prioritization, scheduling, and implementation. Provide Project Management with tracking of the status of various projects throughout the project lifecycle. This includes full immersion into such projects and becoming the expert in the room of associated tasks to drive to expected outcomes. Acquisition & Deployment Assist in planning & facilitating the Business Assessment / Gap Analysis Process pertaining to the system migrations. Conduct research into software application products and services in support of business requirements. Coordinate with external vendors to drive efficient implementation of new software products, and for resolution of any adaptation issues. Manage the prioritization and scheduling of applicable software improvements and upgrades. Manage and conduct on-site training pertaining to system migration and utilization of system applications. Develop, plan, and conduct all post go-live support, training, and advanced training. Provide on-site field support during conversion and post go-live hyper care weeks in business support of branch and regional leadership. Operational Management Collaborate closely with business stakeholders to understand their requirements, informational needs, and data sources, and conduct requirements gathering sessions, meetings, and presentations. Translate business needs into a clearly defined and detailed business requirements document, inclusive of business use cases, process flows, traceability matrices as well as report mock-ups. Clearly document and articulate As-Is with To-Be business needs and be able to educate users on system functionality/features and help bridge the gap on processes as needed. Ensure systems integrations are built for scale to align with the growth of the company while maintaining accuracy and completeness of data flowing from our ecommerce platform, fulfillment center, and other third-party systems. Work with the internal and implementation partner teams on automating data integrations. Stay ahead of the new features and functionality, and provide recommendations for continuous improvements. Participate in technical design reviews & audits to ensure design objectives are met and standards are followed. Work with direct reports and end users on usability / Help Desk issues. What You'll Need for success: Knowledge & Experience In-depth, hands-on knowledge of, and experience with, enterprise applications, including Epicor Prophet 21 (P21), with preferably 2 years' Colony experience with the day-to-day technical management and implementations Understanding of ERP workflow functionality and processes Strong understanding of common industry-standard business practices in accounting, supply chain, distribution, and warehouse management Related experience with 3rd party tools and add-ons like Boomi, Avalara, Gains, Descartes, RFSmart a plus Proven experience with troubleshooting principles, methodologies, and issue resolution techniques Excellent written and oral communication skills as well as proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint) Personal Attributes Experience working in a team-oriented, collaborative environment, with strong teamwork and interpersonal skills Highly self-motivated and directed with the ability work independently Ability to absorb new ideas and concepts quickly and good analytical and problem-solving abilities Ability to manage competing priorities and effectively prioritize and execute tasks in a high-pressure environment Ability to communicate effectively across all levels and present ideas in business-friendly and user-friendly language A strong commitment to customer service, including a focused appreciation for the perspective of our end users and their customer-driven urgencies Ability to provide strong team leadership through effective coaching, and training that result in successful employee development Ability to think proactively and strategically Education & Certification Bachelor's degree required in the field of Business Management, Computer Science, or Information Systems, and 3 years of related work experience. Education and/or certifications with significant experience in SDLC, and project management are desired. We Can Offer You: We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation! We also care about the welfare of our employees, which is why our salary and benefits are competitive. Colony's benefits include: Yearly discretionary bonus potential based upon performance. Medical (including HSA/FSA), Dental, Vision, STD/LTD, Life Insurance. 401k with company matching. Competitive PTO and paid holidays. Company-provided PPE as required. Industry leading training and development. Generous discounts on the best products from leading industry vendors. Life at Colony: Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valued asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family! Colony's Commitment to Equal Opportunity: Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Please answer questions below Job Description You will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security. IT or System Administrator needed for related issues System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment. Key Responsibilities: Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites. Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport. Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment. Adhere strictly to all client security policies and data destruction protocols. Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues. Ensure all work is performed in accordance with health and safety standards. Required Qualifications & Skills: Proven experience as an IT Support Technician, Field Technician, or similar hands-on role. Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance. Familiarity with hardware from major vendors like HP, Dell, and Cisco. Ability to methodically follow instructions and checklists with a high degree of accuracy. Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg). Excellent organizational and documentation skills. Preferred Qualifications: CompTIA A+ or equivalent certification. Prior experience with IT Asset Disposition (ITAD) or data center migration projects. Awareness of data security standards (e.g., NIST 800-88).

Job Description Essential Duties and Responsibilities: Assist in the troubleshooting, refinement and overall management of all existing M365 cybersecurity conditional access, data loss prevention and configuration policies Research, propose and implement new security polices as required Design, manage and track all cybersecurity training events using company provided tools Monitor security alerts and logs across endpoints, servers, and network devices. Spearhead the Strata vulnerability mitigation program Respond to and verify/investigate all cybersecurity-related alerts and notifications Assist in maintaining security patch levels for operating systems, applications and network devices Maintain and update security documentation, policies, and procedures. Be available to participate in an on-call rotation as required by the cybersecurity manager Assist with the monitoring of other security platforms as needed Required Qualifications: A solid understanding of users, devices, policies and log management in the Microsoft 365 security center, Intune and Entra AD is required Thorough understanding of Windows operating systems in a networked environment Solid understanding of cybersecurity concepts in a business environment Solid understanding of Active Directory and the ability to confidently manage ADUC and Group Policy Understanding of the importance of deadlines, evidence gathering and attention to detail is mandatory Ability to multitask and operate independently Education and/or Work Experience Requirements: Candidate should have at least 2-3 years of experience working in an IT department setting with exposure to and familiarity with a robust cyber security program Some system administration experience is strongly preferred NERC experience is a plus Penetration testing experience is desired but not required Candidate is expected to have obtained or is in the process of obtaining one or more cybersecurity certifications such as Security + Physical Requirements/Work Environment: Work is performed in an office environment. No work from home is permitted. Must be able to sit, stand, bend, twist and lift up to 20 pounds.