Information technology professional jobs in Clarkstown, NY

Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce. Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools. Responsibilities and Duties Building, configuring, and troubleshooting workstations for new users Installing operating systems and software applications Creating users and general administration in Microsoft O365 Maintaining asset inventory for all hardware Utilize a ticketing system to track and maintain workflow Troubleshooting network connectivity Qualifications and Skills Required: 2 years of experience working on an enterprise Helpdesk or for an MSP Experience installing operating systems and software Experience building PCs Experience with Enterprise Anti-virus systems Familiarity with networking, switching and routing Moderate to advanced MS Excel knowledge Must have excellent written and verbal communication skills Any experience with RMM and ticketing systems is highly desired Must be a self-starter May be required to work off-hours, weekends as needed, or potentially on a 2nd shift What you'll get in return: Competitive base salary Medical, dental, and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance Hybrid position - required 3 days in office. No exceptions. 22.00 - 26.00 per hour

Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This is a 6 month temp to perm The Senior Systems Administrator I plays a vital role within the IT team, ensuring the reliability, security, and optimal performance of the organization's technology infrastructure. This position involves close collaboration with IT leadership to design, implement, and maintain systems while providing expert technical support for end users. The ideal candidate will demonstrate initiative, independent problem-solving skills, and a strong commitment to delivering exceptional customer service in a dynamic work environment. In addition to core systems administration duties, this role encompasses responsibilities related to desktop and user support, network administration, and IT security. Key Responsibilities: Work collaboratively with IT leadership to monitor, maintain, and test technology infrastructure to ensure reliability and functionality. Lead the technical design, planning, and implementation of systems, including performance tuning and recovery procedures. Provide advanced support for endpoint systems, software, and related technologies, including troubleshooting, installation, inventory management, and testing. Deliver outstanding customer service to end users by resolving technical issues promptly, courteously, and effectively. Serve as a subject matter expert in SharePoint Online, supporting its deployment, administration, and optimization for business needs. Implement and maintain IT projects, such as server, virtual machine, network switches, firewalls, access points, and printer deployments/management. Diagnose and replace failed infrastructure hardware, and create standard images for servers and client devices to streamline deployment. Oversee asset inventory management, ensuring IT device records are accurate and up to date. Liaise with internal and external stakeholders to facilitate the completion of IT projects. Perform systems administration tasks, including equipment setup, file restoration testing, backup creation and monitoring, and Microsoft 365 administration. Execute vulnerability remediation, monitor network devices, perform configuration backups, apply firmware upgrades, and implement endpoint and network security measures. Apply system updates, patches, and configuration changes as necessary. Recommend and implement productivity enhancements and best practices for IT security. Deploy hardware and software as requested, and maintain comprehensive documentation for procedures and helpdesk tickets. Independently prioritize tasks in alignment with organizational objectives. Manage Active Directory accounts, permissions, access requests, and password resets. Serve as the primary backup to the Senior IT Director for essential systems. Monitor Office 365, EDR (Endpoint Detection and Response), and Entra ID for security issues, investigate incidents, and conduct root cause analysis. Support disaster recovery and business continuity planning, testing, and implementation. Assist with internal compliance initiatives and change management procedures. Log infrastructure-related tasks and gather user feedback to drive continuous improvement. Analyze the technology stack for potential enhancements and monitor wired and wireless network infrastructure. Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management. Coordinate IT inventory purchases and support conference room equipment. Oversee onboarding and offboarding processes for IT systems. Required Qualifications: Bachelor's degree in an IT-related field or equivalent industry experience. Professional certifications such as Microsoft 365 Administration, Network+/CCNA or equivalent, Linux+/LPIC-1, Security+ or equivalent. Demonstrated expertise in SharePoint Online administration and support. Proven track record of excellent customer service in a technical support environment. Proficiency with hardware including desktops, laptops, servers, NAS/SAN, printers, switches, firewalls, mobile devices, DVRs, projectors, time clocks, and wireless access points. Experience with applications such as Office 365, Adobe Acrobat, Active Directory/DNS/DHCP, remote management tools, VPN, helpdesk software, endpoint protection, backup applications, VOIP, WSUS, patch management software, Dropbox, and Box. Familiarity with operating systems, including Windows 10/11, Server 2016/2019/2022, Synology DSM, and Ubuntu Linux. Knowledge of virtualization platforms, disaster recovery, and business continuity. Effective written and verbal communication skills. Strong prioritization, project management, and problem-solving abilities. Experience with NIST 800-53 controls, vulnerability remediation, AWS, and SonicWall.

Job Description: IT Presales - AI & Data Engineering Specialist Fulltime We are seeking a dynamic IT Presales professional with deep expertise in AI, Data Engineering, and Cloud technologies to lead solutioning and proposal development for enterprise clients. This role demands someone who lives and breathes AI and Data, with the ability to translate complex business challenges into innovative, scalable solutions. The ideal candidate will combine strong technical credibility in Data Platforms, AI/ML, and Analytics with exceptional presales skills, including crafting proposals, responding to RFPs/RFIs, and engaging with senior client stakeholders. Key Responsibilities Solutioning & Proposal Development Own end-to-end presales activities including RFP/RFI responses, proposals, and solution presentations. Design and articulate solutions leveraging Data Engineering, AI/ML, Cloud platforms (AWS, Azure, GCP), and modern analytics frameworks. Develop pricing models and effort estimations for T&M, SOW, and Managed Services engagements. Ensure proposals meet compliance standards and align with client objectives. Client Engagement & Strategic Positioning Partner with Sales and Account teams to understand client needs and position AI/Data-driven solutions. Conduct client workshops and solution walkthroughs to demonstrate technical depth and business value. Build trusted relationships with client stakeholders, influencing decision-making at senior levels. Innovation & Practice Enablement Collaborate with AI/ML and Data Practices to incorporate emerging technologies into proposals. Contribute to reusable assets such as accelerators, PoCs, and case studies to strengthen InfoVision's positioning. Drive thought leadership in AI and Data Engineering within presales and client engagements. Qualifications & Experience 10-12+ years of IT services experience, with at least 5 years in presales or solutioning roles. Proven expertise in Data Engineering (ETL, Data Warehousing, Cloud Data Platforms) and AI/ML solutioning. Strong understanding of IT delivery models (onsite/offshore/nearshore) and engagement types (T&M, SOW, Managed Services). Familiarity with modern data architectures, Cloud migration strategies, and AI/ML adoption frameworks. Excellent communication, presentation, and stakeholder management skills. Telecom domain experience preferred. Preferred Skills Ability to influence CXO-level stakeholders and articulate AI/Data-driven business value. Experience working on large-scale RFPs for Fortune 500 clients. MBA or advanced degree is a plus.

IT Lead Salary: $90k - $110k + Bonus NJ based full-service Law Firm seeks an IT Lead to join their Team! RESPONSIBILITIES: Act as lead liaison between firm and third-party IT support provider Ensure office computers, printers, scanners, telephones, and other computer or telephone-related devices are productively deployed and used Assist personnel and our third party with troubleshooting and operational maintenance Perform various technical duties, which include, but are not limited to, the following: Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems Use User Experience Monitoring application daily Install and configure desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines Assist HR and Facilities with ergonomic equipment setup Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners and mobile devices Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support, as needed. This could require travel to other offices Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates Isolate customer problems with hardware and/or software as first-line support and escalates problem resolution to more senior specialists, as necessary Work with third party on security concerns and client security guidelines Setup and maintenance of conference room audiovisual equipment Meeting setup and support for video conferencing using web-based conferencing systems Provide on-site technical support for off-site/remote trials or conferences Troubleshoot and resolve wireless connectivity for internal and external customers Support for telephone programming and handset maintenance under direction of the manager Troubleshoot and coordinate repairs of hardware and software with vendors QUALIFICATIONS: Proficiency in the Microsoft Office suite, iManage and other firm applications 2+ years' applicable and relevant technical experience Knowledge of Windows operating systems to include but not limited to Windows 10 and Windows 11 Exceptional customer service skills

Key Responsibilities 1. User Support & Issue Resolution Provide first-level technical support via phone, email, chat, or ticketing tools. Assist users with login issues, password resets, account lockouts, and basic troubleshooting. Support for Windows/Mac OS, mobile devices, and standard productivity applications (MS Office, Teams, Outlook, etc.). Troubleshoot common issues like: Network connectivity Printer problems Software installation errors System performance issues Log all incidents in the ticketing system and ensure timely resolution. 2. Device & Application Support Support desktops, laptops, thin clients, and peripherals (keyboard, mouse, monitors). Install, configure, and update approved software and applications. Assist in onboarding/offboarding tasks like device setup and profile configuration. 3. Escalation & Coordination Escalate complex or unresolved issues to L2 / L3 support teams. Follow established SOPs, workflows, and escalation paths. Maintain communication with users until issue resolution. 4. Documentation & Reporting Create and update knowledge base articles and troubleshooting guides. Maintain accurate logs and documentation in the ITSM platform (ServiceNow, Remedy, Jira, etc.). Provide daily/weekly incident reports as required. Dispatch on Demand Role.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person

Hands-on hardware troubleshooting Proficient in client / server network application deployment, support, and troubleshooting Active Directory configuration, management, troubleshooting Should be a self starter and get things done with minimal guidance and meet deadlines. Responsible for delivering, setting up, configuring and troubleshooting end-user desktops & laptop computer hardware, software, printers and BYOD devices as needed. Provide day-to-day technical support to end-users via phone, remote access and desk-side support. End user helpdesk support to address all technical issues. Assists end-users with basic computing and telecommunication issues and questions. Ensure all problem tickets are closed within their established guidelines. Perform special projects and miscellaneous duties as requested and as time permits. Requirements: Experience using some type of Remote Desktop Support Tool. Ability to manage time effectively and complete required projects on time. Strong multi-tasking skills, attention to detail. Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience. Understanding of VPNs and Wi-Fi profiles is a plus. Experience with Telecom/VOIP and MS windows image deployment is a plus.

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ

Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply. Our client offers: A collaborative and dynamic work environment A comprehensive benefits package Opportunities for professional growth and development Key Responsibilities: Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance. Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements. Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking. Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations. Technical Essentials: Experience with Entra (nee Azure) AD and Microsoft 365. Familiarity with Cisco switches and firewalls. Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements. Knowledge of IT service management frameworks and practices. Nice to Have: Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…) Knowledge of VMware environment Experience with Mac desktop support Familiarity with scripting languages, preferably PowerShell Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)

Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.

Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. We are currently seeking an IT Deskside Intern from June 2026 - May 2027. This part-time position works approximately 20 hours per week. Responsibilities: Based out of our HQ Technology Center, the IT Deskside Interns will provide light instruction and troubleshooting to end users in the office. Primary function will be to meet and greet staff walking into the tech center, assess the nature of their visit, and either provide assistance directly or guidance on obtaining the support needed. Acts as a liaison between staff visiting the tech center and other support teams to reduce friction in solving issues or fulfilling requests. Qualifications: Enrollment in a technology or hospitality focused undergraduate degree. Technical support skills are helpful but not required. Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $17.23 - $58.15 Download Our Benefits Summary PDF

Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Strong experience with Active Directory to manage accounts and reset passwords Strong network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as VPN, TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day to Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. $25-30/hr

Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. We are currently seeking an IT Risk & Security Governance Intern for a year (June 2026 - May 2027). This part-time position works for approximately 20 hours per week. Responsibilities: This internship will support multiple projects in IT Risk & Security Governance. Partnering with team members, the intern will gain experience and be assigned projects that include the following: Review alerts to determine impact to systems and employees and perform response tasks Perform analysis of a variety of data sets to investigate potentially malicious activity Review threat material to determine impact and actions Work closely with IT staff to work active incidents through to closure Review daily reports of phishing emails/locked accounts/potentially malicious activity Prepare cybersecurity awareness presentation material monthly Qualifications: Qualified candidates must currently be enrolled in an accredited undergraduate program (Junior or Senior) with coursework or have a strong background in the fields of Cybersecurity, Computer Science, Information Systems (or related fields). Prior experience in a corporate business environment is a plus. Proficiency in Microsoft Office (Word, Excel, Power Point) is required. Excellent written and verbal communication skills and time management skills are essential. Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $17.23 - $58.15 Download Our Benefits Summary PDF

Insight Global is seeking a 12 month contract, possible extensions, possible conversion to perm, IT Mac Administrator to sit 5 days week on-site for our Stamford, CT based client for $30-$40 an hour. This person will play a critical role in maintaining compliance, optimizing performance, and driving innovation across our Mac infrastructure. This position requires strong technical expertise, problem-solving skills, and the ability to collaborate with cross-functional teams to deliver high-quality results. 50% of time will be spent dedicated to handling Level 2 tickets, troubleshooting complex mac OS issues, resolving escalations, and ensuring smooth operations for end-users. 50% will focus on project-based work, including backend JAMF Pro administration, automation scripting, system integrations, and implementing new solutions to enhance our Apple ecosystem. Key Responsibilities - Manage and maintain JAMF Pro for large-scale Apple device deployments. - Configure and optimize backend workflows, including policies, profiles, and smart groups. - Develop and maintain automation scripts (Bash, Python) for system management. - Integrate JAMF with enterprise systems via API and directory services (Active Directory, LDAP). - Troubleshoot escalated Level 2 issues related to mac OS, networking, and security. - Ensure compliance with security standards (FileVault, certificates, encryption). Collaborate with cross-functional teams to support deployments and resolve incidents. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Must-haves - 3-5 years of professional experience as an IT Mac Administrator - STRONG BACKEND EXPERIENCE IN JAMF (MOST IMPORTANT) JAMF is a software platform that helps organizations manage and secure Apple devices like Macs, iPads, and iPhones remotely - Strong understanding of Apple enterprise frameworks (MDM, DEP, VPP). - Experience working in a ticketing system - The system they use is Ivanti but any ticketing system works Bachelor's degree Bachelor's