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Information technology professional jobs in Clarksville, TN

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  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Brentwood, TN

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $47k-67k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Clarksville, TN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-38k yearly est. 17h ago
  • IT Field Support Technician_Clarksville

    Gr8Ttek, LLC

    Information technology professional job in Clarksville, TN

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR gyi QTs1Wvy
    $30k-49k yearly est. 20d ago
  • Desktop Support Technician

    Zones, Inc. 4.5company rating

    Information technology professional job in Hopkinsville, KY

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: 1 month contract Location: on-site Hopkinsville, KY 42240 - The selected individual will work on-site with our client who manufactures Smokeless Tobacco products. Pay: up to $30/hr Hours: M-F 8-5 PM What you will do as the Deskside Support Tech: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. * Respond and resolve IT related issues over the phone and tickets. * Installation of operating systems and user applications * Troubleshoot hardware and software issues. * Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact. * Developing, documenting, and maintaining deskside operations and administration procedures in the Policies and Procedures Manual. * Providing additional resources, as needed, during Critical Situations. * Effectively managing number of Deskside Services resources to ensure appropriate levels of staffing for each Location. * Maintaining and providing Escalation contact lists for Deskside Services (including Third Party Suppliers). * Maintaining a continuous improvement program that improves Deskside Services delivery and reduces the overall number of Escalated Incidents. * Identifying solutions that minimize the need to Escalate to Deskside Services (e.g., additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, automation scripts, RCA). * Providing continuous improvement and innovation for better Authorized End User experience, (i.e. automation scripts, knowledge base articles, how-to instructions, etc.). * Participating in compliance activities including corporate audit, security risk assessment, and vulnerability remediation. * Managing any Service Requests (e.g., desktop, mobile) which require local interaction at the supported Locations. * Resolve Incidents and Problems associated with EUC Equipment and EUC Software, and provide break/fix support What you will bring to the team: * Ability to prioritize tasks and to delegate them when appropriate. * Ability to explain technical issues to non-technical employees and customers. * 5+ years of experience and knowledge in Troubleshooting software, printers, projectors, and other IT issues remotely * Experience troubleshooting laptop, desktop and hardware issues. * Experience troubleshooting and evaluating computer network problems on Wi-Fi devices and network issues. * High level understanding of Networking Concepts. * Experience with OS and Windows 11 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $30 hourly Auto-Apply 3d ago
  • IT Security Administrator

    LG Chem

    Information technology professional job in Clarksville, TN

    LG Chem will become a world-class corporation that creates new value for our customers based on 'science,' beyond 'chemistry.' Job Summary (Basic Functions): LG Chem Advance Materials, Inc. (LGCTA) is actively searching for an IT Security Administrator to join our team in Clarksville, TN. The IT Security Administrator is responsible for ensuring effective operation, monitoring, and management of security systems and processes across the organization. This role oversees the daily operation and inspection of security technologies such as CCTV and access control, manages user accounts and access rights, and ensures on-site compliance with security policies and regulations. This position is based full time in Clarksville, TN and is not a remote role. What You'll Be Doing Essential Functions (include but are not limited to): Security Operations * Operation and inspection of security systems such as CCTV and access control * Management of accounts and access rights * On-site management in accordance with security policies and regulations Audit and Compliance Response * Preparation of materials, documentations for responding to internal and external audits * Log analysis, monitoring for anomalies, and reporting * Implementation of measures related to personal information protection Security Service Provider Management * Management of physical and system security vendors * Review of contracts and operational performance (e.g., SLA) Security and IT Issue Response * Response to security solution issues * Establishment of countermeasures for security incidents and prevention of recurrence * Primary response to on-site IT issues (e.g., network, PC) * Collaboration with HQ and BSG IT * Management of security asset status and user support Qualifications, Skills and Experience: What We're Looking For Competencies/Desired Skills: * Technical Proficiency: Strong understanding of security systems (CCTV, access control, firewalls, IDS/IPS, etc.). Experience with account and access management. Familiarity with network and endpoint security * Compliance & Documentation Knowledge of relevant security standards (e.g., ISO 27001, NIST, GDPR). Experience preparing for and responding to audits. Accurate and thorough documentation skills. * Problem-Solving & Incident Response: Quick and effective response to security and IT issues. Implementation of corrective and preventive measures. * User Support & Customer Service: Providing support for security and IT-related user issues. Training and guiding users on security best practices Education: Bachelor's Degree in Information Technology (IT), Computer Science, Cybersecurity, Information Systems or a related technical discipline from an accredited university or program required. Requirements: * Minimum of 1-3 years of professional experience in IT administration, network administration, or a related technical field. * Hands-on experience with security systems (e.g., CCTV, access control, firewalls, intrusion detection/prevention systems). * Experience in managing user accounts, access rights, and security policies. * Prior involvement in responding to security incidents, conducting log analysis, and supporting audit or compliance activities is preferred. Preferred Qualification/What We'd Like to See: * Professional certifications such as CompTIA Security+, CISSP, CISM, or equivalent * Familiarity with security incident response and vulnerability management. * Strong analytical, problem-solving, and communication skills. * Experience supporting audit and compliance activities. * Ability to work collaboratively with cross-functional teams and external partners. Work Environment The working conditions (including the general work environment, and table with physical/mental demands) in this job description reflect the typical conditions you can expect while performing the essential functions of this job. LGCTA provides reasonable accommodations - appropriate changes and adjustments - to applicants and employees to be considered for a job opening, enable them to perform a job, gain access to the workplace, and enjoy the benefits and privileges of employment. General Work Environment. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incoming primarily works in an office setting, but work requires exposure to manufacturing environment operations, such as moving sample of product, noise, fumes, vibrations, dust, etc to manage plant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.
    $65k-90k yearly est. 4d ago
  • IT Security Administrator

    LG SlovenskÁ Republika

    Information technology professional job in Clarksville, TN

    LG Chem will become a world-class corporation that creates new value for our customers based on "science," beyond "chemistry." Job Summary (Basic Functions): LG Chem Advance Materials, Inc. (LGCTA) is actively searching for an IT Security Administrator to join our team in Clarksville, TN. The IT Security Administrator is responsible for ensuring effective operation, monitoring, and management of security systems and processes across the organization. This role oversees the daily operation and inspection of security technologies such as CCTV and access control, manages user accounts and access rights, and ensures on-site compliance with security policies and regulations. This position is based full time in Clarksville, TN and is not a remote role. What You'll Be Doing Essential Functions (include but are not limited to): Security Operations Operation and inspection of security systems such as CCTV and access control Management of accounts and access rights On-site management in accordance with security policies and regulations Audit and Compliance Response Preparation of materials, documentations for responding to internal and external audits Log analysis, monitoring for anomalies, and reporting Implementation of measures related to personal information protection Security Service Provider Management Management of physical and system security vendors Review of contracts and operational performance (e.g., SLA) Security and IT Issue Response Response to security solution issues Establishment of countermeasures for security incidents and prevention of recurrence Primary response to on-site IT issues (e.g., network, PC) Collaboration with HQ and BSG IT Management of security asset status and user support Qualifications, Skills and Experience: What We're Looking For Competencies/Desired Skills: Technical Proficiency: Strong understanding of security systems (CCTV, access control, firewalls, IDS/IPS, etc.). Experience with account and access management. Familiarity with network and endpoint security Compliance & Documentation Knowledge of relevant security standards (e.g., ISO 27001, NIST, GDPR). Experience preparing for and responding to audits. Accurate and thorough documentation skills. Problem-Solving & Incident Response: Quick and effective response to security and IT issues. Implementation of corrective and preventive measures . User Support & Customer Service: Providing support for security and IT-related user issues. Training and guiding users on security best practices Education: Bachelor's Degree in Information Technology (IT), Computer Science, Cybersecurity, Information Systems or a related technical discipline from an accredited university or program required. Requirements: Minimum of 1-3 years of professional experience in IT administration, network administration, or a related technical field. Hands-on experience with security systems (e.g., CCTV, access control, firewalls, intrusion detection/prevention systems). Experience in managing user accounts, access rights, and security policies. Prior involvement in responding to security incidents, conducting log analysis, and supporting audit or compliance activities is preferred. Preferred Qualification/What We'd Like to See: Professional certifications such as CompTIA Security+, CISSP, CISM, or equivalent Familiarity with security incident response and vulnerability management. Strong analytical, problem-solving, and communication skills. Experience supporting audit and compliance activities. Ability to work collaboratively with cross-functional teams and external partners. Work Environment The working conditions (including the general work environment, and table with physical/mental demands) in this job description reflect the typical conditions you can expect while performing the essential functions of this job. LGCTA provides reasonable accommodations - appropriate changes and adjustments - to applicants and employees to be considered for a job opening, enable them to perform a job, gain access to the workplace, and enjoy the benefits and privileges of employment. General Work Environment. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incoming primarily works in an office setting, but work requires exposure to manufacturing environment operations, such as moving sample of product, noise, fumes, vibrations, dust, etc to manage plant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.
    $65k-90k yearly est. 54d ago
  • IT Help Desk Support - Tier 1

    VSL Employee Co LLC 3.6company rating

    Information technology professional job in Brentwood, TN

    Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.
    $44k-80k yearly est. 27d ago
  • Caregiver Needed: Support for an Adult Client - Clarksville, TN, 37043

    Herewith Caregivers

    Information technology professional job in Clarksville, TN

    Pay Rate: $16.66 per hour Care Needs & Responsibilities: Assist with all bathroom trips Provide support with showers Warm up and prepare simple lunch meals Help her get safely into bed If you're compassionate, dependable, and passionate about helping others live comfortably at home, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $16.7 hourly Auto-Apply 17d ago
  • IT System Administrator

    Nixon Power 3.2company rating

    Information technology professional job in Brentwood, TN

    Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: * Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. * Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. * Maintain and support PC, server, and network infrastructure. * Provide responsive, customer-focused technical support to team members company-wide. * Support telecom systems, hardware, and software requests. * Handle user setup, access control, and account management. * Respond to system outages and implement long-term solutions. * Evaluate and recommend new technologies to improve company efficiency. What we're looking for: * Associate's degree or higher in CS, Information Technology or related field required. * Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. * 5+ years managing Wintel-based server-class hardware. * 8+ years working with Wintel clients and Microsoft Office applications. * Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. * Familiarity with AI tools like Microsoft Copilot a plus. * Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. * Excellent communication skills - both written and verbal. * A collaborative, service-oriented mindset. * Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? * Competitive compensation package * Full Benefits: Medical, Vision, Dental, and more! * Paid Time Off * 401(k) matching * Opportunity to get in with an industry leading organization * Team-oriented culture
    $64k-86k yearly est. 3d ago
  • Information Technology (IT) Specialist

    Creative Staffing Inc.

    Information technology professional job in Portland, TN

    Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831
    $60k-84k yearly est. 2d ago
  • Support Technician

    Daveandbusters

    Information technology professional job in Clarksville, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 - 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-15.8 hourly Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology professional job in Hopkinsville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $31k-55k yearly est. Auto-Apply 37d ago
  • IT Field Operations Technician

    Ovationhealthcare

    Information technology professional job in Brentwood, TN

    Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ****************** General summary: The Field Operations Technical I will be a key member of the Technology Services team, providing essential technical support for Ovation's Tech Services client locations. This role involves offering help desk phone support, providing PC support, troubleshooting technical issues, and coordinating with third-party service providers and software/hardware vendors. Responsibilities include the installation of hardware, software, cabling, and other related tasks to ensure systems operate smoothly. The Field Operations Technical I will use an IT ticketing system to log, track, update, and communicate progress on all service requests. Additionally, the role requires travel to various clinics to provide on-site support for clinic users, ensuring timely resolution of technical issues and maintaining a high standard of customer service. This position offers an opportunity to work closely with clients, resolve technical problems, and contribute to the overall success of the Tempo Technology Services team. Duties and Responsibilities: Ability to be onsite at client facilities Monday through Friday. Site locations may vary across the United States. Provide help desk phone support and PC support for Ovation's Technology Services client locations. Troubleshoot technical issues related to hardware, software, and network connectivity. Coordinate with third-party service providers and software/hardware vendors as needed. Install hardware, software, cabling, and related equipment to ensure smooth system operation. Use an IT ticketing system to log, track, update, and communicate progress on service requests. Travel to various clinic sites to provide on-site technical support and timely issue resolution. Maintain a high standard of customer service while working closely with clients. Contribute to the overall success of the Tempo Technology Services team through effective problem solving and support. Education: Associates Degree Preferred Travel Up to 100% travel required WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Reliable high-speed internet connection is required for all remote/hybrid positions. Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.
    $30k-49k yearly est. Auto-Apply 6d ago
  • Help Desk Technician

    First Call Claims Solutions 3.7company rating

    Information technology professional job in White House, TN

    First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business as First Call Claims Solutions, is a trusted inbound call center with over 25 years of experience serving more than 1,000 companies nationwide. We specialize in processing First Notice of Loss (FNOL) and First Notice of Incident (FNOI) claims across all lines of business. Our flexible service models are designed to meet the unique needs of each client, offering: 24/7 availability After-hours support Overflow handling Dedicated CAT (catastrophe) response resources Accurate and efficient data entry services With more than two decades of proven performance, First Call Claims Solutions delivers seamless claims intake, dependable support, and exceptional customer service. About the Role: As a Help Desk Technician, you will serve as the first point of contact for users seeking technical assistance or support to ensure smooth and efficient IT operations. This role involves diagnosing and resolving hardware, software, and network issues, managing support tickets, and maintaining high standards of customer service. Shift: Sunday - Thursday; 8:00 AM - 4:00 PM (37.5 hours per week) Includes a 30-minute unpaid break each day Option to work 8:00 AM - 5:00 PM with a one-hour unpaid lunch for those seeking a 40-hour work week Location Requirement: Remote Must reside in an approved state: AL, AR, FL, GA, ID, IA, KS, KY, LA, MS, NE, NC, OK, SC, SD, TN, TX, UT, VA, WI Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or virtual support platforms. Diagnose and resolve hardware, software, and network issues in a timely and efficient manner. Provide technical support for Windows systems, printers, and standard office applications. Escalate complex problems to the Director of IT when necessary. Install, configure, and maintain desktop/laptop computers, peripherals, and software applications. Maintain accurate documentation of user issues, troubleshooting steps, and resolutions using Help Desk. Set up new user accounts, email, access permissions, and other onboarding/offboarding tasks. Assist with system updates, patches, and backups to ensure security and reliability. Educate users on best practices and basic troubleshooting steps. Collaborate with IT team members to identify trends and improve help desk procedures. Performs other related duties as assigned. Network Requirements: Private, secure internet connection (Ethernet recommended, no public Wi-Fi or VPNs) Speed test required upon hire (****************** Logins must occur within the U.S. Desired Characteristics: Ability to provide professional and courteous phone demeanor while clearly communicating technical information to users. Ability to provide concise written documentation and email correspondence that ensures issues are accurately recorded and resolved efficiently. Ability to work effectively with teams cross-departmental Ability to manage multiple tickets or requests efficiently. Qualifications: 18 years or older High school diploma or GED IT certifications preferred 1-2 years of computer information systems education preferred Basic knowledge of networking concepts and understanding of cybersecurity principles and safe computing practices. Must have a personal cell phone Excellent communication skills (written and oral) Reliable, punctual, and able to self-manage Ability to multi-task and thrive under pressure Must be authorized to work in the U.S. without sponsorship Benefits & Compensation: Pay: Based on experience Medical: Eligible 1st day of month following hire Ancillary Benefits: Eligible 1st day of month after 60 days (Dental, Vision, Life & AD&D, Accident Insurance, Critical Illness, Dependent Care, FSA, Telemedicine, Long & Short-Term Disability, Employee Assistance Program, SavvyFi College Savings) 401K: Eligible after 6 months PTO: Eligible after 90 days #LI-Remote
    $34k-64k yearly est. 45d ago
  • IT Analyst II

    Corpay

    Information technology professional job in Brentwood, TN

    What We Need Corpay is currently looking to hire an IT Analyst II based out of Brentwood, TN. In this role, you will provide advanced system level support of multi-user, technical and financial applications, and expert technical support through direct contact with end users. This includes general support tasks, advanced troubleshooting, systems administration, testing and installation of software and server/network support. Serve as the initial point of contact for all end user technical related issues for internal Corpay associates. The IT Analyst will assist with projects working closely with other Analysts (Both in applications and technical services) to document support requirements, develop new scripts and train other End User Support team members. How We Work As an IT Analyst II, you will be expected to work in an office at our Brentwood, TN office location. Corpay will set you up for success by providing: Assigned workspace in Brentwood office location Company-issued equipment Formal, hands-on training Monthly home internet stipend Role Responsibilities The responsibilities of the role will include: Following agreed procedures, identifies, registers and categorizes incidents and requests Providing advanced technical assistance and maintenance support to end users including, but not limited to, servicing as primary second tier support and first tier support, when assigned Resolving incidents upon first contact where possible Responding to incidents/issues logged by phone, email or portal in timely manner Gathering data and provides basic troubleshooting techniques for all computer software and hardware issue Applying solid analysis skills and present moderate to complex facts to ensure proper problem determination Resolving all moderately complex technical support issues, tracks and documents pertinent information in a timely manner according to standard procedures Accurately capturing and documenting of issue or request information in the FLEETCOR IT Service Management Ticketing system Escalating issues within Service Level Agreements, follows up and updates customers on status inquires Managing, meeting and maintaining service levels and ensure all incidents are dealt with in accordance with the SLA and internal KPIs Partnering with IT and business contacts and effectively communicates relevant IT company related matters to ensure rapid resolution Emitting a positive, enthusiastic service attitude at all times and understands how to handle difficult situations using proper discretion and respect General understanding of the various lines of business within FLEETCOR, their function and importance to ensure solutions align with business needs Complies with all specified department, unit and IT Service Delivery Best Practices processes, goals and metrics Upholding the Corpay Code of Business Conduct at all times Adhering to Corporate procedures and policies May be required to be the designated "On Call" person to handle problems after normal business hours/and or during weekends utilizing a cell phone as well as schedule change assignments Participating in special projects or performs duties in other areas as requested Creating/Amending/Deleting user AD & Application accounts according to corporate policy Suggesting improvements to the End User Service Delivery process Remote installation of approved software Troubleshooting Microsoft Windows issues Troubleshooting off the shelf software issues e.g. MS Office, Slack, Zoom, Chrome Browser, Edge Browser, etc. Aiding in the use of off the shelf and bespoke software Troubleshooting mobile device issues e.g. VPN access, email access on smartphone Providing updates as warranted to FLEETCOR Knowledge Management system Ensuring line management are immediately made aware of high priority or high impact issues Qualifications & Skills Requires a high school diploma plus additional post-secondary college or technical school Preference for previous office and technical experience in a customer support environment 3+ Years 1st line support/Service Desk experience Experience working in a role with a multinational focus would be beneficial as would any experience working for an organization that is SOX or other regulatory body compliant Ability to listen attentively Communications, verbal and written that deliver an effective, clear, concise message Demonstrates solid interpersonal, customer service and telephone etiquette skills Well organized with attention to detail and ability to carry out tasks independently Self-motivated, self-learning aptitude Commitment to tasks in a fast-paced environment Good team-working ability, particularly within a small team and across borders Intermediate to advanced knowledge of computer fundamentals and related technical disciplines Working knowledge of Microsoft Windows 10 and 11 Citrix or VMWare Application and Desktop Virtualization MS Office 2019/Office365/Intune/ADUC/PowerShell Collaboration Technology such as Zoom, Slack, MS Teams Mobile Device Management Installation and Support PC hardware break-fix identification Printer operation and network printing installation and support ITIL Certification - Minimum Foundation preferred Windows 10 Workstation Certification preferred Help Desk Certification preferred Must complete continuing education requirements as outlined by Corpay HR Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. #LI-DR1 #CORPAY
    $63k-87k yearly est. 36d ago
  • Desktop Administrator

    Locatesmarter

    Information technology professional job in Clarksville, TN

    CBE Companies, a global provider of contact center services, has an immediate need for a Desktop Administrator for the Clarksville, TN office and we would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth! Why would CBE be a good fit for you? With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years-and we're still going strong because we offer employees: Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks! Ongoing training & support! Career culture with many opportunities for advancement! Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success-and we're looking for people who value opportunity, challenge, innovation, results, and FUN! Invest in your future with a company that will invest in YOU! The Desktop Administrator will provide outstanding customer service as part of the first response technical support team for users of CBE systems participating in relevant Tier 2 support. This role will work with Operational and Support departments to understand current application challenges, research methods to improve their experience and determining best possible solutions for their use. The Desktop Administrator will ensure hardware in the CBE environment is up to date and effectively meeting the needs of the business and compliance standards. This role will assist with prioritizing and organizing support requests. Escalate issues to Tier 3 support as required to facilitate timely resolution to issues. Job Details: Possess excellent critical thinking and technical troubleshooting skills. Possess excellent verbal and written communication and attention to detail. Displays a positive, professional character in the work environment. Must be able to manage change effectively and productively in a fast-paced environment. Provide Tier 2 technical support to troubleshoot and resolve desktop & hardware related issues. Responsible for hardware set up, installation, and maintenance including desktop applications, phones, printers, and associated equipment. Responsible for maintaining accurate hardware and software inventory records. Responsible for ensuring Standard Operation Procedures (SOP) and documentation related to the User Device Team is accurate and current. Participates in a 24/7 on call rotation to provide Tier 2 technical support. Participate in other teams, projects and task forces as may be required for the successful operation of Information Technology (IT). Ability to write clearly and express technical problems and solutions so that the average end user can understand them while at the same time communicate at a technical level with knowledge and understanding so escalated problems are clearly defined. Excellent listening skills. Excellent phone skills and etiquette. Knowledge of a variety of hardware platforms and Operating Systems (OS)/software applications including but not limited to Microsoft OS and Office applications. Adhere to all company security policies. The Company reserves the right to change or assign other duties to this position as appropriate. Must be able to perform the essential job duties of the position. Reasonable accommodations will be provided to qualified individuals with disabilities. Job Requirements: Minimum of 1 year of experience in windows desktop administration or related experience and/or training; or equivalent combination of education and experience. Must be able to obtain government clearance after hire. US Citizenship is required by the US government in order to obtain government clearance. Associate's degree or Bachelor's degree (B.A./B.S.) in Computer Science, Management Information Systems (MIS), or Computer Information Systems (CIS). Experience providing customer focused user support. Industry standard certifications (CompTIA Network+, Security+, Server+, Sharepoint, etc.) Experience with Microsoft Endpoint Manager (SCCM/InTune), VMware VDI Technology (vSphere, Horizon, ESXi, etc.) and other Microsoft administrative systems (Active Directory, Azure AD, etc.) The starting pay range for this position is $47,000 - $50,000/year. An individual's actual compensation will depend on the individual's qualifications and experience. CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required. #CTN2 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.
    $47k-50k yearly Auto-Apply 43d ago
  • IT Specialist

    The Mint Gaming Hall Kentucky Downs 4.1company rating

    Information technology professional job in Franklin, KY

    BIG BENEFITS OF WORKING AT THE MINT: Weekly Pay $43,888- $50,000 DOE Competitive Medical, Dental, and Vision Benefits Fully paid Company Life Insurance 401K with Company Match FSA/HSA We have BIG FUN! JOB RESPONSIBILITIES: Responsible for deployment of all new PC hardware, printers, and desktop application software. Installs and supports productivity tools including but not limited to Microsoft Office, Sage MAS90, etc. Maintain ticketing system Supports phone system and cell phones. Takes initiative to develop and implement solutions to problems that result in a more efficient and cost-effective systems and/or procedures. Maintains a spare parts inventory to facilitate timely repair of systems and infrastructures. Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs. Complies with all policies and procedures, rules, and regulations. Performs other duties as required. Report daily to Level 2 support for daily assignments. MINIMUM QUALIFICATIONS: Must have a minimum of an Associate Degree in Information Technology, MIS or equivalent from an accredited college or university. Bachelor's Degree preferred but not required. In lieu of degree, 4+ years of relevant experience will be considered. Industry certifications preferred but not required. Work is generally performed in an office and gaming setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts may be required. EDUCATION AND EXPERIENCE: Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming. Knowledge of the capabilities and limitations of hardware. Knowledge of information systems, technologies, and applications. Knowledge in basic operation/support of VOIP Phone systems. Knowledge in the supporting Point of Sale systems. Knowledge in all phases of PC hardware setup, configuration, and routine support. Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation. Must be proficient in basic systems support of Microsoft Windows 2008, 2012 and 2016 Server Operating Systems. Must be proficient in the setup and administration of Office 365 Administration. Must be proficient in support, update and administration of Microsoft desktop operating systems including XP, Windows 7, and Windows 10. Knowledge in use of various virus control software applications, i.e., MalwareBytes and email filter. Knowledge in supporting data communications infrastructures and related hardware/software. Ability to communicate effectively both verbally and in writing. Ability to analyze situations and adopt appropriate courses of action. Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment. Ability to isolate system problems quickly and take proper corrective action. Ability to understand and translate technical terminology and reports into a clear and logical format. Skill in presenting and explaining technical information to others. Skill in reviewing and interpreting complex technical documents, manual, journals, and instructions. Skill in system troubleshooting and problem-solving. Adhere to additional training as required. The Mint Gaming Hall an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law
    $44k-73k yearly est. 53d ago
  • IT Technician / Network Administrator / Help Desk Technician

    Logical Pros

    Information technology professional job in Brentwood, TN

    Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K
    $48k-66k yearly est. 60d+ ago
  • Desktop Support Technician

    Axiom Software Solutions Limited 3.8company rating

    Information technology professional job in Dickson, TN

    Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description •As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: •Manage the reporting of SLAs, Adherence of SLA and contract •Manage shift and shift planning including on call roster •Manage Resource productivity •Enable the team with training and development •Ensure security compliance •Ensure sufficient inventory level is managed across locations •Ensure all service request and incidents are resolved before agreed service levels •Plan and execute any move request or project work •Lead the team by providing technical and process assistance to below activities •Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. •Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks •Perform onsite updates, Configuration changes, or Software installations. •Provide onsite technical assistance to end users by visiting their desk location •Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent •Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. •Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) •Perform end-user support related security and controls and compliance related tasks such as •Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs •Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. •Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support •Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. •Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: •Experience with various desktop systems, operating systems, and diverse technical environments. •Excellent customer service orientation and verbal communication skills. •Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. •Ability to install software for and troubleshoot a wide range of applications. •Analytical thinking and problem-solving ability. •CompTIA A+ certification or equivalent certification •Flexible for travelling to remote sites or cluster •Should be able to lift weight up to 30lbs at waist level
    $34k-43k yearly est. 19d ago
  • IT System Administrator

    Nixon Power Services 3.2company rating

    Information technology professional job in Brentwood, TN

    Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint.
    $64k-86k yearly est. Auto-Apply 55d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Clarksville, TN?

The average information technology professional in Clarksville, TN earns between $39,000 and $90,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Clarksville, TN

$59,000
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