Information technology professional jobs in Colorado Springs, CO

What You'll Do: • Serve as the first point of contact for users needing technical assistance • Handle support requests by phone or ticketing system • Troubleshoot issues involving software, hardware, networks, access, and user accounts • Identify recurring problems by reviewing historical data and system records • Escalate tickets to specialized teams when needed • Keep documentation, records, and databases up to date • Communicate clearly and professionally with users at various levels Minimum Qualifications (Mandatory): • AA Degree in a related field with at least 3 years of relevant experience OR High School diploma with 5 years of related experience and a valid certification • Must meet DoD 8140 IAT II compliance (Security+ CE qualifies) • Must be a U.S. Citizen • Must possess and maintain an active TS/SCI security clearance Preferred Skills & Background: • Strong communication and customer service abilities • Experience handling or supporting DoD-related equipment • Familiarity with Unix, Linux, or Solaris operating systems • Comfort working in high-visibility, fast-paced environments • Understanding of secure messaging systems or defense communication platforms

Technical Support Analyst Status: 6 month contract to hire Pay: $35.00 per hour ($80,000 annually upon conversion to FTE) (Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM) JOB SUMMARY: Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility. DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware. Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations. Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure. Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure. Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure. Work closely with Infrastructure and Network teams to understand and support systems. Support the implementation and compliance of IT processes related to service delivery and facilities. Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives. Escalate high-severity or recurring issues to appropriate levels. Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks. Participate in IT projects and initiatives as needed. REQUIREMENTS: Bachelor's degree, technical certification, or equivalent experience in IT or related field. 3+ years of experience in a technical support or IT service role. Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently. Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience. Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling. Proven ability to resolve technical issues efficiently. Familiarity with SLAs and performance metrics. Excellent verbal and written communication skills across all organizational levels. Understanding of company objectives and how IT supports business units and departments. Strong interpersonal, team collaboration, and facilitation skills. Effective organizational and project management capabilities. Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM Must be able to work in high-altitude environments Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints. Windows OS & Mac OS: Installation, configuration, and support. Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint. Active Directory: User account management, group policies. Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting. Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment. Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident, problem, and change management. Security Awareness: Basic understanding of endpoint protection and data security practices.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. * Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. * Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications * Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings * Coordinate planning and preparation for approved facility IT decommissioning activities * Coordinate implementation planning for specialty systems * Engage and support the acquisition process by participating in the MDA chartered processes * Evaluate and recommend disposition in conjunction with the MDA property organization * Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities * Perform Project Champion quality assurance and management oversight of defined portfolio projects * Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications * Perform as Property Custodian (PC) for Land Mobile Radio (LMR) * Manage international roaming and configuration of wireless cell phone and device program Ideal candidate will possess: * Excellent written and verbal communications skills * Ability to work independently with minimal direction * Self-starter and self-motivated * Good collaboration, problem solving, organizational and team facilitation skills * Ability to work on several projects simultaneously and set priorities At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here. Required Experience * Must have one of the following combinations of education and experience * Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects * Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects * Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities * Works independently and/or leads teams to analyze and resolve problems * Musu be able to provide daily supervision and direction to support * U.S. Citizenship required; Must have an active SECRET security clearance Preferred Qualifications * Experience supporting and expanding command and control voice networks * Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments * Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Minimum Salary $120,000.00 Maximum Salary $130,000.00 The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. COLSA offers a comprehensive and customizeable benefits program which includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accidental Death & Dismemberment, Supplemental Income Protection Programs, 401(k) with company match, Flexible Spending Accounts, Employee Assistance Program, Education & Certification Reimbursement, Employee Discount Program, Paid Time Off and Holidays. This position will be posted for a minimum of 3 business days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us. This position will be filled and worked onsite in Colorado Springs, CO; Active (or active within 24 months) Security Clearance REQUIRED JOB SUMMARY: The Jr. System Admin, Linux Engineer supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II. Trace3 Gov's team provides engineering expertise and IT services in support of various NORAD, NORTHCOM, USSTRATCOM, and US Space Force Command and Control (C2) missions. The systems provide timely, accurate, unambiguous, and continuous classified communications and processing capability in operations centers at Cheyenne Mountain Space Force Station, Peterson Space Force Base, Colorado; Offutt AFB, Nebraska; Vandenberg, California; and other worldwide operational locations. Employees perform enterprise architecture, system engineering, software development, system integration, and system test duties to fulfill operations, maintenance, and sustainment requirements. Experience supporting capability development, delivery, and sustainment of Command and Control (C2) systems within an Agile environment supporting the missile warning, missile defense, and space domain awareness (SDA) domains is highly desired. ESSENTIAL JOB FUNCTIONS: Provide Systems Administration/Integration to support Linux environments. Administer/update/troubleshoot air warning, missile warning & space defense systems development/test environments. Implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management. Linux System Administrator responsible for the internal administration, maintenance, and management of capacity resources the integrated NISSC development environment at the Government Test Development Facility. Set up and manage Linux and Windows systems, applications and environments and ensuring those systems comply with government security standards. Builds, configures, troubleshoots, and integrates new and existing servers to provide service enhancements, application deployments and infrastructure upgrades. Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Troubleshooting network hardware and software applications, OS upgrades, and security systems to resolve operational issues and restore services. Responsible for monitoring performance, system usage, and back-up and recovery Familiarity with storage appliances and configurations. Experience with VMware and the ability to analyze and optimize. Familiarity with Continuous Integration/Continuous Deployment (CI/CD), agile system development, and DevSecOps tools and processes. Experience implementing patches, scanning, remediating findings, auditing. Supports operating system patching in compliance with security policy and procedures. Support software deployments to customer sites. Ensures lab configuration management. Manage tickets and resolution of issues identified by lab users. PREFERRED TECHNICIAL SKILLS: Experience in Systems Administration of complex applications on Unix/Linux platforms. Experience with Linux/Unix system administration including installing and configuring systems from the OS level up. Experience with Information Assurance policies and procedures and the ability to apply IA requirements to an existing system, experience with applying group policies from Active Directory environment impacting Linux OS. Ability to write scripts in Perl, bash shell and Expect languages or equivalent (developing, debugging, and maintaining). Experience with configuring, analyzing, and troubleshooting clustered and virtual Oracle (Sun) and Linux-based servers. Technical aptitude and ability to administer Network services including Active Directory, LDAP, Radius, NPS. Understanding of network services including DNS, DHCP, NPS and relation to Linux Operating Systems. Authentication services including LDAP, Active Directory, Radius, NPS. Server support including Linux and VMWare. Ability to troubleshoot and accurately identify root cause of infrastructure issues. Creation of custom scripts/programming for customer and administrative needs. Familiarity with network administration, switches, configuring for host security, availability, and throughout. Linux IPA including LDAP, DNS, Kerberos, addressing any directory services requirements. Filesystem management on large fiber-channel RAID storage arrays, Linux kernel config and tuning. Customization of Linux servers for use with large RAID disk arrays. Skills/understanding of Microsoft server and OS products that connect and support Linux based systems. Experience with VMWare installation and configuration and Systems Administration of ESXi hosts, deploying and configuring VMWare vCenter, configure virtual storage using ISCSI and NFS storage. YEARS OF EXPERIENCE: 0-3 years of experience SECURITY CLEARANCE: Minimum Secret Clearance (Active or active within past 24 months), TS preferred EDUCATION/CERTIFICATION: Bachelor's degree in related field preferred, or equivalent experience; DoD 8570 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA) is required within 90 days of starting U.S. Citizenship is required for all positions at T3G, due to security clearance requirements for government/federal contracts held by Trace3 Gov. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.Estimated Pay Range$50,000-$63,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email *********************. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Information Security, Information Security Management, Information System Security Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance shall include: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Analyze and troubleshoot system anomalies to ensure optimum equipment performance Prepare system for operational use and support operational tests Review, prepare, and update authorization packages Notify customer when changes occur that might affect authorization accreditation Conduct cybersecurity portion of the self-inspection's checklist Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package Identify any and all vulnerabilities and implement countermeasures Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration Provide External Information System(s) Client Support Perform account creations, changes, & deletions on multiple authorization boundaries Perform Help Desk & troubleshooting activities Perform Hardware/Software System Configuration, upgrades and modifications Perform system and network appliance patching activities Provide Government-Issued Laptop Support Assist in Media Control & Accountability activities Perform COMSEC account/equipment management activities Experience: 2+ years related experience Prior performance in roles such as System or Network Administrator SAP experience desired Education: Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years) Certifications: IAT Level I or IAM Level I - within 6 months of hire (A+, NET+, etc.) Clearance Required to Start: TS/SCI required Must be able to Attain - TS/SCI with CI Polygraph Other Requirements: Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations Working knowledge and current relevant experience with PL2 systems Must be able to regularly lift up to 50 lbs. #AirforceSAPopportunities The likely salary range for this position is $80,580 - $109,020. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're intimately familiar with DOD security programs and mission requirements. ⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. 💲 COMPETITIVE BENEFITS PACKAGE to address our employees' physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first! Information Technology/Information Assurance Specialist I The IT/IA primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. In this role you will…. Establish complex operational software configuration controls and system interfaces for computer system(s) assigned Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Analyze and troubleshoot system anomalies to ensure optimum equipment performance Prepare system for operational use and support operational tests Review, prepare, and update authorization packages Notify customer when changes occur that might affect authorization accreditation Conduct cybersecurity portion of the self-inspection's checklist Review and provide technical and cyber security coordination on all Bodies of Evidence that make-up the authorization package Identify any and all vulnerabilities and implement countermeasures Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration Provide External Information System(s) Client Support Perform account creations, changes, & deletions on multiple authorization boundaries Perform Help Desk & troubleshooting activities Perform Hardware/Software System Configuration, upgrades and modifications Perform system and network appliance patching activities Provide Government-Issued Laptop Support Assist in Media Control & Accountability activities Perform COMSEC account/equipment management activities Additional duties as assigned Experience Requirements: 2-5 years related experience Prior performance in roles such as Systems Administrator or Network Administrator Education Requirements: Bachelor's degree in a related area or equivalent experience (4 years) Certification Requirements: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire Security Clearance Requirements: Active DOD TS/SCI Clearance Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: This is a 24/7 service desk position requiring shift work which may or may not include Morning, Night, and “Swing” shifts, including potential holidays and weekends. Reports to a physical location which occasionally requires the ability to traverse between buildings Ability to manage stress with a high degree of maturity/professionalism Demonstrated critical thinking and leadership skills and the ability to work well with others Effective verbal and written communication skills Other duties as assigned All Level I & Level II positions - candidate should possess some Special Access Program (SAP) experience All Level III positions -candidate should possess 2+ years of Special Access Program (SAP) experience Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations Working knowledge and current relevant experience with PL2 systems May be required to move equipment/files weighing up to 50 pounds The anticipated compensation range for this position i s $80,580 - $109,020. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark's employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.) Watermark is an equal opportunity employer. All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws.

The Information Technology Generalist in Colorado Springs, CO will work in all areas of IT to provide technical assistance to staff and participate in the support of the IT infrastructure at the Transportation Technology Center (TTC). Duties will include: Provide desktop and software end user support to troubleshoot and resolve device issues Participate in IT project planning and implementation and support software deployments and upgrades Perform system administration related tasks such as imaging and deploying Windows-based workstations Assist with developing and maintaining end user and internal IT documentation by documenting common support questions and answers Qualifications Required: Completion of science-oriented Bachelors degree, or equivalent experience 2 years of relevant work experience Familiarity with PC hardware experience building PCs and/or troubleshooting PCs to card level Windows OS experience installing current Microsoft Windows operating system, locating, installing, and upgrading drivers, experience customizing and configuring the OS to suit preferences or requirements Applications experience with common Free and Open Source Software (FOSS) including browsers, compression utilities, password management, runtimes, media/codecs, and security utilities Access Control experience with the account management lifecycle, including permission management, account creation, and account deletion Office experience with the Microsoft Office 365 suite Ability to obtain and maintain U.S. SECRET security clearance, for which you must be a U.S. Citizen Qualifications Desired: Experience with: PowerShell scripting Atlassian software VMware hypervisors and technologies Active Directory and GPO Duo Cisco AMP Azure and Entra ID SharePoint and Teams Helpdesk support Working Place: Colorado Springs, Colorado, United States Company : 2025 Aug 28th ENSCO

Job Description The Secret Server Administrator will perform a variety of functions supporting multiple Secret Server Deployments. Responsibilities include: tools deployment and configuration; supporting day-to-day operations; system health and status checks, identifying capacity, performance, reliability issues, and escalation for resolution; applying patches and configuration changes according to provided direction. Requirements Must have experience with Delinea Secret Server administration [ formerly Thycotic] Must possess an Active TS/SCI Clearance; willingness to obtain a CI Poly Must meet the DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification. Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree. 10+ years of experience as a SA in programs and contracts of similar scope, type, and complexity is required. Windows Server Administration and experience with Windows Active Directory. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Fusion HCR is hiring! include, but are not limited to, the following: Supporting Airport's Common Use Passenger Processing system (CUPPs) a. Daily system readiness checks b. Workstation Imaging c. Workstation Patching d. Troubleshooting / replacing hardware components / peripherals e. Troubleshooting configuration details f. Responding to calls for service related to CUPPs g. Coordinating with CUPPs support vendor to correct issues or implement changes h. Coordinating with airport IT staff i. Logging work orders / support tickets j. Interface with airline partners for training or troubleshooting k. Creating and maintaining documentation related to CUPPs Supporting Airport's digital signage platforms a. Daily system readiness checks b. Workstation Patching c. Troubleshooting / replacing hardware components d. Troubleshooting configuration details e. Responding to calls for service related to FIDS/BIDS/GIDS/Advertising f. Coordinating with CUPPs support vendor to correct issues or implement changes g. Coordinating with IT staff h. Logging work orders / support tickets i. Interface with airline partners for training or troubleshooting j. Creating and maintaining documentation related to signage systems IT Project Support a. Coordinating with Airport IT to provide assistance with airport technology project work as needed b. Hardware deployment, testing, configurations, etc. c. Creating and maintaining documentation Requirements 2+ years of knowledge and expertise in airport systems and technologies to support operations. Systems include Common Use Passenger Process System and Airport digital signage. Personal Characteristics: Must be willing to work onsite. Hours 5am to 2:30pm Mon-Fri. This is a multi-year engagement.

Veteran-Owned Firm Seeking a Network/System Administrator with TS/SCI for a role at Schriever Space Force Base (SFB) in Colorado Springs, CO. My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Network/System Administrator position at Schriever Space Force Base (SFB) in Colorado Springs, CO. The ideal candidate must hold an active TS/SCI clearance and have 1-3 years of experience in System Administration or Network Administration. They should have working knowledge of Cisco networking and switching, virtualization technologies, LAN/WAN environments, and data backup solutions, including COMSEC integration. They must also meet DoD 8570.01-M requirements for an Information Assurance Technician Level I certification. If you're interested, I'll gladly provide more details about the role and discuss your qualifications further. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: HRUCKUS seeks a Network/System Administrator for a role supporting the Department of the Air Force at Schriever Space Force Base (SFB) in Colorado Springs, CO. Position Description: The primary function of the Network/System Administrator will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Position Job Duties: * Ability to operate under supervision * Execute day to day management and operations of systems and networks * Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics * Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists * Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports * Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes * Work as part of a security incident response team as needed * Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office * Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security Position Qualifications: * 1-3 years related experience * Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware * Working knowledge of CISCO network and switching and virtualization technologies * Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration * Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization * Working knowledge and current relevant experience with PL2 network environments/systems * Must be familiar with DoD policy as it applies to implementing and executing system and network administration. Education: * Bachelor's degree or equivalent experience (4 years) Certifications: * Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire Security Clearance: * Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility * Eligibility for access to Special Access Program Information * Willingness to submit to a Counterintelligence polygraph Details: * Job Title: Network/System Administrator I * Location: Schriever SFB, CO * Security Clearance Requirement: TS/SCI * Assignment Type: Full-time * Salary: Dependent on the candidate's experience, with a target range of up to $93,000.

Job DescriptionSalary: $42.81 Hourly Network/System Administrator (Net/Sys Admin) I The primary function will be to organize, install, and support government organizations computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organizations infrastructure. This position might be called upon to provide technical support to computer users to help solve users problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance shall include: Ability to operate under supervision Execute day to day management and operations of systems and networks Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes Work as part of a security incident response team as needed Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g., SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris), video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security. Experience: 1 - 3 years related experience Education: Bachelors degree in a related area or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire. Security Clearance: Top-Secret Clearance Current clearance as defined in the Task Order Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware Working knowledge of CISCO network and switching and virtualization technologies Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization Working knowledge and current relevant experience with PL2 network environments/systems Must be familiar with DoD policy as it applies to implementing and executing system and network administration Must be able to regularly lift up to 50 lbs. BENEFITS: We offer a competitive compensation package including a generous PTO and Flexible holiday package, tax-free healthcare cost reimbursement, and an immediate vesting 401K with 4% matching.

This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Journeyman Network Technician, you will provide mid-level technical support for the installation, configuration, and maintenance of network and cabling infrastructure. This role supports both Inside Plant (ISP) environments and network equipment deployments, playing a key role in enabling secure, high-performance communications and IT services. Working closely with network engineers, ISP / OSP technicians, and project managers, the Journeyman Network Technician is responsible for implementing structured cabling systems, installing network devices, performing connectivity testing, and resolving end-to-end infrastructure issues. Position may be located at Cheyenne Mountain SFS and/or Peterson SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: + Assists engineers and technicians with placement of infrastructure components, pre-configuration. + Performs tasks involving physical labor at installation sites to aid daily operations. + Assists in movement of equipment, racks, boxes, and pallets. Assists in cleanup and restoration of facilities to preinstall conditions. + Dispose of waste materials. + Performs site preparation and implementation activities required to implement approved ISP / OSP solution. + Assists in the installation of ISP / OSP cabling, installation of racks / cabinets and equipment. + Follows processes and procedures provided by management or lead engineers. + May assist in test and validation activities as directed. + Performs cable dressing, labeling, and documentation. + Assists in restoration activities to return site to previous condition before project work. + Tracks task status to provide updates to management or lead engineers. + Updates reports or task logs as directed. + Work is performed under supervision but has capability to work independently to complete complex assignments; may provide guidance and direction to junior laborers or technicians. Material & Equipment Directly Used: + Ability to read and understand schematics, blueprints, and AutoCAD drawings, specifically rack elevation drawings and floor plans to install data network equipment hardware, power supplies, UPS, and wireless access points. + Proficient with writing reports and updating data in MS Excel and Word. Working Environment: Office environment with potential to support austere locations. Physical Activities: Must be able to lift / carry 75 lbs. Qualifications Education / Certifications: + High School Diploma Experience / Skills: + Minimum of 7 years of experience performing as a Network Technician with a High School Diploma. + Experience supporting DoD projects, specifically network modernization projects. Clearance Requirement: + This position requires an active Department of Defense (DoD) TS-SCI (Tier 5) level clearance. Skills & Technology Used: + Ability to read and understand schematics, blueprints, and AutoCAD drawings, specifically rack elevation drawings and floor plans to install data network equipment hardware, power supplies, UPS, and wireless access points. + Proficient with writing reports and updating data in MS Excel and Word. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution. Responsibilities Provide first-level support for all systems, software, and hardware Use problem management software to track all user incidents, requests, and system downtime Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule Ensure user problems and requests are completed within approved SLA's Collaborate with team members to create and maintain standard operating procedures and technical support documentation Ensure all workspaces and equipment is maintained per department policy and procedures Collaborate with team members to complete project work Qualifications College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Dental, vision, voluntary life, short term disability Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities *Applications are accepted on an ongoing basis. Click on "Apply" to submit for this position. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $18.00 - USD $20.00 /Hr. Tipped Position This position does not earn tips College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Dental, vision, voluntary life, short term disability Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities *Applications are accepted on an ongoing basis. Click on "Apply" to submit for this position. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Job DescriptionSECURITY CLEARANCE REQUIREMENT: TS, WITH SCI ELIGIBILITY REQUIRES US CITIZENSHIP*** Network/System Administrator I The primary function will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. We are seeking a Network/System Administrator I to carry out the following duties and responsibilities: Ability to operate under supervision Execute day to day management and operations of systems and networks Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes Work as part of a security incident response team as needed Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security Qualifications: Required: 1 - 3 years related experience Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware Working knowledge of CISCO network and switching and virtualization technologies Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization Working knowledge and current relevant experience with PL2 network environments/systems Must be familiar with DoD policy as it applies to implementing and executing system and network administration Must be able to regularly lift up to 50 lbs. Desired: Bachelor's degree in a related area or equivalent experience (4 years) Security Clearance: TS, WITH SCI ELIGIBILITY Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Employee Benefits: Competitive salary for well qualified applicants 401(k) plan Annual performance bonus Certification and advanced degree attainment bonuses Student Loan / Tuition reimbursement Health Care Insurance (medical, dental, vision) Up to four weeks of paid vacation 11 Federal Holidays, and 3 Floating Holidays Team bonding events RedTrace Technologies is an EOE employer Powered by JazzHR LBEDueeSBJ

About the Role We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems. You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests. Key Responsibilities Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system/application access issues. Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records. Route tickets when needed to specialized support teams. Maintain accurate documentation in tracking databases and ticketing systems. Recognize recurring issues and escalate patterns or concerns to management. Minimum Qualifications AA degree in a related discipline and 3+ years of relevant experience - OR - High School diploma with 5+ years of relevant experience and applicable certification Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE) Must be a U.S. Citizen Must possess an active TS/SCI security clearance Preferred Qualifications Strong technical and communication skills with the ability to interact effectively with users at all levels. Experience working with DoD cryptographic equipment and related material handling. Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux). Familiarity with DoD messaging systems. Background supporting systems in a mission-critical, highly monitored operational environment.

Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility. DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware. Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations. Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure. Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure. Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure. Work closely with Infrastructure and Network teams to understand and support systems. Support the implementation and compliance of IT processes related to service delivery and facilities. Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives. Escalate high-severity or recurring issues to appropriate levels. Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks. Participate in IT projects and initiatives as needed. REQUIREMENTS: Bachelor's degree, technical certification, or equivalent experience in IT or related field. 3+ years of experience in a technical support or IT service role. Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently. Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience. Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling. Proven ability to resolve technical issues efficiently. Familiarity with SLAs and performance metrics. Excellent verbal and written communication skills across all organizational levels. Understanding of company objectives and how IT supports business units and departments. Strong interpersonal, team collaboration, and facilitation skills. Effective organizational and project management capabilities. Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM Must be able to work in high-altitude environments Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints. Windows OS & Mac OS: Installation, configuration, and support. Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint. Active Directory: User account management, group policies. Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting. Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment. Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident, problem, and change management. Security Awareness: Basic understanding of endpoint protection and data security practices. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. + Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. + Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications + Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings + Coordinate planning and preparation for approved facility IT decommissioning activities + Coordinate implementation planning for specialty systems + Engage and support the acquisition process by participating in the MDA chartered processes + Evaluate and recommend disposition in conjunction with the MDA property organization + Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities + Perform Project Champion quality assurance and management oversight of defined portfolio projects + Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications + Perform as Property Custodian (PC) for Land Mobile Radio (LMR) + Manage international roaming and configuration of wireless cell phone and device program Ideal candidate will possess: + Excellent written and verbal communications skills + Ability to work independently with minimal direction + Self-starter and self-motivated + Good collaboration, problem solving, organizational and team facilitation skills + Ability to work on several projects simultaneously and set priorities At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here (***************************************** . Required SkillsRequired Experience + Must have one of the following combinations of education and experience + Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects + Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects + Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities + Works independently and/or leads teams to analyze and resolve problems + Musu be able to provide daily supervision and direction to support + U.S. Citizenship required; Must have an active SECRET security clearance Preferred Qualifications + Experience supporting and expanding command and control voice networks + Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments + Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.