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Information technology professional jobs in Delaware - 296 jobs

  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Seaford, DE

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $63k-91k yearly est. 15d ago
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  • Local IT Support Analyst

    Norsk Hydro Asa

    Information technology professional job in Delaware

    Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you * Working at the world's only fully integrated aluminum and leading renewable energy company * Diverse, global teams * Flexible work environment/home office * We provide you the freedom to be creative and to learn from experts * Possibility to grow with the company, gain new certificates * Attractive benefit package What you will be doing * Taking active part in incident resolution * Working with global support teams to resolve both IT infrastructure and application related issues * Installing or participating in installation of IT infrastructure components, applications, and any other relevant tools used at the location(s) * Monitoring and maintaining location specific infrastructure and applications following standard operating procedures * Take active part in location-specific and global IT projects * Maintaining user accounts within the locally supported applications * Acting as location representative of GBS IT professionals * Taking part in IT change management flows * Troubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faults * Maintaining the location(s) specific part of the active directory * Follow global architecture-, security-, and operational standards and policies * Maintaining location specific IT documentations within your area of responsibility * Prioritizing work and operating with compliance of GBS IT Service Level Agreements What will make you successful? * IT Technician qualification is a must; IT Engineer or equivalent is preferred * Min. 5 years work experience on the field of IT Infrastructure * Fluency both in the native language (German) of supported location(s) and in English is a must * Show eagerness to learn and further develop yourself professionally * ITIL Certification (Education knowledge) * Exposure to and understanding of a manufacturing environment * Experience in basic Vendor management processes Equal opportunities Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us. Apply before: 28/02/2026 If you have any questions, please contact: Recruiter Janka Csaky ********************* Possible work locations Why Hydro? Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future. Why Hydro? Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future. A job where you make a difference A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations. A job where you make a difference A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations. A job where you make a difference A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations. About Hydro * Hydro is a leading aluminium and renewable energy company committed to a sustainable future * Founded: 1905 * Number of employees: 32,000 * Company presence in around 40 countries worldwide * President and CEO: Eivind Kallevik Learn more about Hydro Get to know us Purpose and values Hydro worldwide History and heritage Career areas Meet our people Hydro's talent community Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you. Join Today Hydro's talent community Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you. Join Today
    $44k-76k yearly est. Easy Apply 14d ago
  • Technology Specialist (Electrical Engineering, Computer Science) #21204 Wilmington

    Vanguard-Ip

    Information technology professional job in Wilmington, DE

    Premier IP Boutique Firm with Cravath level compensation. Among the leaders in every category of Patent Law and PTAB Activity. Awarded "Outstanding Workplace Award" for a positive and healthy firm culture. Represent primarily mid-sized to large companies. REQUIREMENTS • Strong background in Electrical Engineering, Computer Science, or closely related field (advanced degree preferred). • Prior patent prosecution experience • Superior writing skills and excellent academic credentials. • Registered before the U.S. Patent & Trademark office. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. CONFIDENTIALITY At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. **Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
    $84k-123k yearly est. Auto-Apply 60d+ ago
  • Help Desk Support Technician

    Securenetmd

    Information technology professional job in Lewes, DE

    Full-time Description We seek a beginner to help our Help Desk solve our client's technology problems. This is an entry-level position and is perfect for someone right out of college or who has had less than one year of experience in the Information Technology field. We are willing to teach and train you to work tickets, remotely fix issues, and complete basic repairs. If you are looking for a career start, SecureNetMD is the perfect small business you are looking for. Please have the following foundational capabilities before hitting the apply button: Experience installing or assembling computers. Supporting various hardware devices- workstations, laptops, tablets, and phones. Providing essential ā€œhow toā€ assistance for productivity suite software. Worked within an IT ticketing/CRM system. What you must do: Act as the single point of contact between the end user and the IT department. Log all incidents and service requests. Provide updates on tickets that are in flight. Provide closure details. Quickly resolve user issues. Handle basic questions and troubleshooting. Provide essential troubleshooting assistance. Day to Day Activities: Providing end-user tech support via help desk channels. Troubleshooting technical issues. User account management. Escalating incidents that cannot be resolved to the next level of support in line with SLAs Identify potential major incidents and problems and highlight them to management. Updating users on the status of their incident or service request. Providing proactive maintenance on client devices as appropriate. What can we provide you? By joining SecureNetMD, you will receive competitive compensation and benefits, a positive work culture that follows the EOS leadership style, and growth opportunities. We value your time and encourage open communication. What we do matters, what our clients do matters, and what we do to support our community initiatives is a part of our everyday lives here at SecureNetMD. Plus, benefits on day one, PTO, and profit sharing make partnering with us a no-brainer. Why us and not them? We know what we are doing in the IT infrastructure world. Founded by two opposite personalities, Jack and Drew, they have been hands-on with the operations of SecureNetMD since day one. Jack, the company's mastermind, has been the driver in building the cabling department. He understands the industry and what we must do to help clients reach their desired level. Drew, the implementor, understands how to get our clients to that level. Partnered with many team members, we can be a single source solution partner for our client's technology solutions. We have high employee tenure because we treat our team members respectfully and with understanding. If we sound like a company you want to partner with, apply today.
    $44k-77k yearly est. 60d+ ago
  • Manager - IT Audit

    Western Digital 4.4company rating

    Information technology professional job in Dover, DE

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $119k-152k yearly est. 34d ago
  • IT Field Support Technician_New Castle

    Gr8Ttek, LLC

    Information technology professional job in New Castle, DE

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR s4ApuMEJTm
    $40 hourly 21d ago
  • IT Field Support Technician_New Castle

    Gr8Ttek

    Information technology professional job in New Castle, DE

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $40 hourly Auto-Apply 60d+ ago
  • DESKTOP SUPPORT

    Alpha Technologies Usa 4.1company rating

    Information technology professional job in Wilmington, DE

    We are looking for a support person to provide on-site coverage for the Investments Business area, answering calls and being able to route it to the correct support person. The individual will also be required to do desk side support, resolving basic hardware and software problems. This person will be supported by a senior technician who will guide them through the process. The main purpose is to help provide on-site coverage as there are two support shifts, 7:30 am to 3:30 pm and 9:30 am to 6:00 pm. There is a one week rotation schedule for each shift and it is very important that the person be on-site and on time each morning. He or she will have 24 hour access to a senior technician at all times to help support the end users. The person may be assigned during down times, such as helping with PC and software inventory, hardware installations, projector setup for conferences, etc. Position Objective: The End User Specialist I will be responsible for providing technical and business process support for end-user applications. In this role, the End User Specialist I will work closely with our business and technology partners to monitor, track, and triage incidents reported by application end-users. The individual will be responsible to quickly evaluate information, engage and assist technology staff, and communicate issues to help remediate and resolve production issues efficiently and effectively. The individual will: Provide technical and business process support to application end user community. Respond to and communicate timely and effectively with end users providing professional, courteous, and knowledgeable service. Act with an appropriate sense of urgency and follow up to ensure issues are resolved to satisfaction while ensuring SLA compliance. Communicate and recommend business processes, procedures and diverse information to resolve customer issues. Gather end-user information, research internal knowledgebase and documentation for known solutions, isolate causes and take restorative actions while minimizing disruption to business operations. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through resolution. Evaluate documented resolutions and analyze trends for ways to prevent repeat occurrence. Communicate application incidents and issues to key stakeholders, including management, development teams, end users, and unit leaders. Escalate incidents and issues when required; manage escalation through resolution and closure with the end-user. Identify, classify, and prioritize business critical issues, including production defects, fixes, and enhancements. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Provide UAT testing support of production defect resolutions during testing phases. Provide recommendations for support process improvement and implement changes. Qualifications Principal Accountabilities: Support Group Operations through the maintenance of existing system structure (related subsystems and applications). Provide user support on system-related issues. Ensure timely response to basic end-user inquiries and incidents, proper documentation and timely resolution leveraging resources from throughout the Group organization. Responsibility for ensuring that incident information is communicated effectively to the proper Technology and business contact points. Actively support implementation to validate application health and stability. Research, analyze and test application defects that involve basic system logic and interfaces with other Group systems Identify, classify, and prioritize production defects, ensuring proper awareness and escalation of critical issues, and appropriate understanding of business process impact. Collect and document relevant information related to production defects discovered, including affected application, details regarding defect reproduction, and expectations regarding appropriate application functionality. Perform application testing to validate technology solutions and fixes for production defects, and support post resolution activities. Timely identify, track, manage and resolve issues and risks Maintain expertise of business processes associated with the use of group applications. Skills and Knowledge: Skills: General Risk Management and situation management skills Ability to prioritize and multi-task balancing technical, business, and other drivers. Proven experience with troubleshooting principles, methodologies, and issue resolution techniques. Ability to rapidly create concise, accurate and grammatically correct documentation to support incident recovery, including executive summaries, action logs, and information records. Ability to effectively prioritize and execute tasks with a sense of urgency in a high-pressure environment to ensure SLA compliance and rapid issue response. Knowledge: Working knowledge of and experience with Windows Operating systems 7, 10 and Server General knowledge of the Microsoft Office 2013, Lotus Notes. Working knowledge of and experience with supported applications, including an understanding of Investments Market Data software. General understanding of application interdependencies and affect those interdependencies have on supported business operations. Education and Experience: Education: BA/BS in Business Administration, Computer Science, Information Systems or equivalent experience preferred. Experience: 3-5 years experience in a role requiring strong communication and interpersonal skills, leading complex rapidly-created working groups towards the common goal of resolving an incident, coordinating activities, understanding relative priority and commanding respect during fast paced, high pressure incident control group meetings. 3-5 years experience in a role requiring strong documentation and writing skills, ability to communicate rapidly and effectively through the written word. 3-5 years of employee benefits insurance experience preferred. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $33k-46k yearly est. 3d ago
  • GEOGRAPHIC INFORMATION SYSTEM TECHNICIAN I

    City of Wilmington, de 3.8company rating

    Information technology professional job in Wilmington, DE

    The City of Wilmington, a leading Delaware employer, provides the City's sanitation, recycling, street cleaning, water, and transportation services through the Department of Public Works. The Department provides a wide array of services, including once-a-week recycling and once-a-week residential solid waste collection, treatment and distribution of high-quality drinking water, collection and treatment of sewage, stormwater management, sweeping of all City streets, street paving and repairs, maintenance of traffic signs and signals, line striping, rodent control, snow removal, and maintenance of the City fleet and City properties. DUTIES AND RESPONSIBILITIES This position performs a full range of GIS common tasks under minimal supervision while exercising discretion and independent judgment within the department's established guidelines. It ensures the development and maintenance of reports based upon spatially referenced data and digital mapping. This role reports to the City Engineer. Additional responsibilities include: * Data collecting, editing, computerized mapping, and sharing work primarily focusing on the water distribution and sewer collection systems. * Responsible for maintaining, upgrading, and utilizing the GIS data and computerized mapping associated with the City's Department of Public Works according to specifications and quality control standards. * Provide staff support and conduct research in retrieving information from various GIS-related files and relational databases. * Creates and manages metadata for data and projects. Performs data entry, digitization, and data manipulation. * Participates in the design, development, and creation of databases, maps, and other projects. * Provides GIS technical support in the development, presentation, and maintenance of geographic data applications. * Demonstrates continuous effort to improve operations, decrease turnaround time, and streamline work. * May keep basic records and prepare simple, accurate reports. * Obtains and/or creates and maintains additional data layers as needed, such as legislative boundaries, street centerlines, contaminated sites, planimetries, topographical maps, and aerial and parcel mapping. * Updates water and sewer systems with information from researching legacy records, Cityworks work orders and service records, and field data returned by crews. * Creates easement layers from paper documents. * Provides online map projects and datasets for staff. * Provides information to engineering consultants, DelDOT, and the general public. * Works with consultants on GIS-related projects to upgrade and add to the Public Works GIS system. * Generates display mapping for the Department of Public Works and shares information with other City departments using ArcGIS Online or server applications as requested. * Answers phones and provides relevant information to the general public and customers. * Provides field help for mobile applications. * Conducts GPS work. * Assists with minor hardware and software problems. * Performs all related work as required. CANDIDATE EVALUATION Evaluation for this position includes a review of the application materials, certification of qualified applicants, and a panel interview (in-person or virtual). EDUCATION AND EXPERIENCE REQUIREMENTS Graduation from an accredited college or university, preferably with a degree in Engineering, Geography, or related area, with relevant experience with GIS (Geographic Information System) and utility mapping, or any equivalent combination of engineering and training which provides the required knowledge, skills, and abilities. * Knowledge: Considerable knowledge using ESRI ArcGIS software. Knowledge of the basic principles and terminology of water and sewer systems. Field experience preferred. * Skills: Proficiency in MS Office (Word, Excel, Access, etc.). Computer-Aided Drafting (CAD) experience preferred. * Abilities: Ability to work effectively and complete job functions accurately under supervision. Ability to establish and maintain effective working relationships with the public and other City employees. * Licenses: Possess and maintain a valid driver's license with a good driving record. TOTAL COMPENSATION Compensation encompasses both salary administration and a comprehensive benefit package: * Salary Administration: New employees are hired at the starting salary up to the median salary/step four based on qualifications and internal equity within the classification. Merit increases are given after a satisfactory performance review. * Benefits: A comprehensive benefits package is available from day one. Visit ***************************** for details. SUPPLEMENTAL INFORMATION * This position is open to all internal and external applicants who meet the minimum qualifications. * To apply, visit ********************* Computers are available in the Department of Human Resources, City/County Building, 800 N. French St, 4th Floor, Wilmington, DE 19801. Call ************ to schedule an appointment for computer use. * The City of Wilmington is an equal opportunity employer. * City residency required within twelve (12) months of employment. * The City Code provides preference for eligible internal candidates, veterans, and current city residents. * The City of Wilmington is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and the Delaware Persons with Disabilities Employment Protections Act, the City provides reasonable accommodation when requested without causing undue hardship. If accommodation is needed, please call ************.
    $44k-78k yearly est. 7d ago
  • Computer Field Tech Position-dover DE

    BC Tech Pro 4.2company rating

    Information technology professional job in Dover, DE

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 15d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology professional job in Dover, DE

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 48d ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Information technology professional job in Dover, DE

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 28d ago
  • Apprentice IT specialist for system integration (m/f/d)

    Bell Food Group

    Information technology professional job in Delaware

    Do you not only use your computer for gaming and surfing the internet, but also enjoy tinkering with software and systems? Perhaps the of "IT specialist" suits you. Contract type Apprenticeship Workload 100% Working time model Flexitime Start of employment 01.09.2026 Hügli Nahrungsmittel GmbH Güttingerstrasse 23 78315 Radolfzell Calculate route Language German What we offer Work-life balance More than 30 days off per year and flexible working hours on a 4.5 day week mean you can start the weekend early. Mobility Thanks to our travel allowance, good public transport connections and plenty of parking spaces for cars and bicycles, our employees can travel easily. Professional development opportunities The highlight is the period spent working abroad, and you can also expect regular meetings with short training sessions, independent projects and a job guarantee (at least six months). Health All employees have the opportunity to take advantage of sports, leisure and wellness programmes throughout Germany with HANSEFIT. Company events A variety of company events ensure a great community and a family atmosphere at work. Fair wages and social benefits Our trainees also benefit from holiday pay, annual bonuses and a company pension scheme. = total Items ? 'h-0 m-0 p-0 opacity-0 invisible w-0' : 'opacity-100 visible w-fit'"> Show more Your tasks During your training you will * get to know our network architecture * Differentiate between operating systems and their areas of application * Apply programming logic and methods * inform and advise internal customers and document application solutions in line with customer requirements * Integrate hardware and software components into existing systems and put them into operation * Set up user interfaces and user dialogs * gain an overview of the entire company Further information on the job description can be found here. * Training starts on September 1, 2026 * organized course of training through a structured training plan across all relevant departments * the responsible vocational school is the Zeppelin vocational school in Constance * the apprenticeship lasts 3 years What you bring with you * At the start of your apprenticeship, you will have a good secondary school leaving certificate or university entrance qualification with good grades in the core subjects * You are interested in everything to do with hardware and software and have technical and analytical thinking skills and ideally some previous knowledge * You have a good command of English * You have a very good command of German - at least C1 * You are goal-oriented, systematic and precise * You have a high level of commitment, reliability and independence * You are characterized by the ability to work in a team, a sense of responsibility and diligence
    $78k-112k yearly est. 60d+ ago
  • IT Strategy and Performance Management Leader

    Dupont de Nemours Inc. 4.4company rating

    Information technology professional job in Wilmington, DE

    Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. Join our dynamic organization at a time of transformative growth! We are looking for a visionary Senior IT Leader to play a crucial role in aligning our innovative technology strategy with our business objectives. This is a unique opportunity to leverage your extensive experience to enhance our technology investments to support and drive sustainable business growth. Position Overview As our IT Strategy and Performance Management Leader, you will be at the forefront of our IT transformation, ensuring that our technology initiatives not only support but also propel our business forward. We are looking for a strategic thinker with a deep understanding of technology and its impact on organizational success. You will work closely with senior leadership to craft strategic plans that harness the power of technology to improve operational efficiency and foster innovation. Key Responsibilities Lead and inspire a dedicated team of 5+ IT professionals through guidance, mentorship, and performance management, fostering a culture of excellence and continuous improvement. Collaborate with business leaders to align IT strategy with overall business strategy. Lead the development and execution of IT strategic plans that support business goals. Oversee IT vendor management, including selection, negotiation, and performance evaluation. Review and evaluate all IT contracts to ensure value and alignment with technology needs. Assess and recommend appropriate technologies to support business operations and innovation. Manage IT performance metrics and communicate value creation to business stakeholders. Monitor and report on end-user experience statistics including Helpdesk, Network, and Microsoft Teams performance. Qualifications Over 20 years of overall experience in IT. Extensive experience and capabilities in leadership roles required, with a strong emphasis on aligning technology strategy with business goals. Bachelor's degree in IT, Business Administration or relevant discipline required. Master's degree or advanced degree preferred. Demonstrated success in vendor management and complex contract negotiations. Exceptional analytical skills to evaluate technology solutions and performance metrics effectively. Strong communication and interpersonal skills to articulate IT's value proposition to business stakeholders clearly. Proven experience in managing and leading cross-functional IT teams. Why Join Us? We are committed to fostering a culture of innovation, collaboration, and professional growth. Be part of a forward-thinking company where your expertise and strategic vision will make a real difference. If you are ready to take the next step in your career and lead our IT transformation, we want to hear from you! #LI-LH1 #LI-Hybrid Join our Talent Community to stay connected with us! Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page. We use Artificial Intelligence (AI) to enhance our recruitment process.
    $115k-148k yearly est. Auto-Apply 11d ago
  • Research IT Applications & Workflow Specialist

    RCH Solutions

    Information technology professional job in Wilmington, DE

    Core Values At RCH, our Core Values are more than just words-they represent the threads that weave together the fabric of our culture. Used as a guide when interviewing new team members; as a barometer when evaluating our performance as individuals and teams, and even when deciding which customers to work with, RCH's Values embody the behaviors upon which we measure our success and create a framework for our growth as people and professionals. Our Core Values: Embrace Excellence: We strive for best-in-class delivery of innovation and service. Be Accountable: Integrity, ownership and accountability are non-negotiables. Adventure Together: We are committed to fostering a culture that embraces continuous improvement. Succeed as a Team: We believe harnessing the power of a team drives outcomes not achievable by individuals. Boundaries and Balance: Work-life balance is a core facet of our culture. If you share in our core values, then we encourage you to continue reading this posting as you may have found a great home for your career. Job Description: The IT business partner team supporting our Research business unit is seeking an experienced Applications & Workflow Specialist to support our research organization. This role bridges the gap between science and technology, with a strong focus on ensuring laboratory and office application environments are functional, well-supported, and continuously improved. The role partners closely with scientists to enable research through reliable technology and effective workflow support. The ideal candidate takes ownership of assigned applications and workflows, driving work forward independently and coordinating with others as needed to deliver reliable results. Key Responsibilities This role carries functional responsibility for scientific applications and workflows, with the level of ownership varying by system and business need. Ensure assigned laboratory and office applications remain functional, and supported, including defining and facilitating installation and configuration, generating documentation, coordinating with vendors, and managing lifecycle support. Validation may be required for GxP-relevant systems. Act as a primary IT point of contact for a defined set of research applications, providing day-to-day operational oversight and coordinating fixes, enhancements, upgrades, and releases with vendors and internal teams. Drive resolution of application issues and escalations, partnering with scientists, vendors, and IT teams to restore functionality, address root causes, and prevent recurrence. Shape and prioritize application/workflow enhancements by translating scientific and operational needs into clear, actionable technical requirements and recommendations. Support and oversee workflows spanning laboratory instrumentation and downstream analysis/reporting tools, collaborating with system owners, business stakeholders, and specialized IT teams as appropriate. Provide advanced functional support for scientific software (e.g., Nextflow, Posit Workbench, CryoSPARC, Ascentos, SciexOS, Visopharm, Prism), including ownership of complex issues, escalations, and workflow-level troubleshooting. Lead automation and digital lab initiatives by ensuring applications and workflows are operationally ready, well-documented, and supported through change. Own/Generate and maintain system documentation, configurations, and standard operating procedures (SOPs), and actively transition low-value, repetitive activities to helpdesk or other support teams where appropriate. Participate in cross-functional initiatives to improve application reliability, usability, and overall user experience across the Research environment. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a scientific discipline; advanced degree preferred. Minimum 8 years of experience supporting IT systems within pharmaceutical or biotechnology research environments, including laboratory and office applications. Proven experience supporting scientific applications and research workflows in discovery, research, or preclinical settings. Working knowledge of Windows, Mac, and Linux environments, as well as AWS Cloud services (e.g., S3, EC2, IAM, Lambda). Experience with IT ticketing systems (ServiceNow preferred). Familiarity with cybersecurity, intellectual property protection, compliance standards, and lab network segmentation in research environments. Strong written and verbal communication skills, with a demonstrated ability to document clearly and follow issues through to resolution. Experience coordinating with vendors and contributing to enhancement planning and prioritization. Independent, proactive, and comfortable managing competing priorities in a dynamic, fast-paced research environment. Project management experience preferred. Working familiarity with FAIR data principles and laboratory workflows preferred, with the ability to support systems operating within broader data pipelines. Additional Information Great talent should benefit from a great work environment. If you join our team, you'll have access to: A competitive salary and bonus package based on experience Comprehensive health and wellness benefits, including Medical, Dental, and Vision Insurance Company-provided Life and Long-Term Disability Insurance Company-sponsored 401(k) Plan Company-provided continuing education benefit Team-focused culture and unlimited opportunity for advancement NOTE: **This role requires the candidate to be onsite at least 3 days per week at our client facility in Wilmington, DE **Candidates must not require sponsorship now or in the future. 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    $78k-113k yearly est. 1d ago
  • ON CALL IT and TV Field Technician -Salisbury, DE/MD - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology professional job in Georgetown, DE

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support šŸ’¼ Job Type: Independent Contractor (1099) šŸ’° Pay: $35/hour (on-site) šŸ—“ Schedule: Flexible - You accept jobs based on your availability āš ļø Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely āœ… What to Expect After You Apply šŸ“ž Intro Call - A recruiter will contact you for a quick chat šŸ“ Onboarding - Complete paperwork and tax forms electronically šŸ” Background Check - Mandatory before activation šŸ“… Set Your Availability - You enter your availability in our tech portal šŸ“² Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 15d ago
  • IT Support Specialist

    TPG Staffing

    Information technology professional job in Wilmington, DE

    Job Description Job Title - IT Support Specialist Grow your career with a cutting-edge Fintech industry leader! Our client, a high-growth firm shaping the future of wealth management technology, is currently seeking an in-office IT Support Specialist for their Wilmington, DE office to help manage IT infrastructure and provide user support and training to a team of fintech professionals. The individual selected for this position will also be responsible for troubleshooting, setup and installation, maintenance, and documentation of our IT infrastructure. In addition to work at the primary location in Wilmington, this position will also require occasional work in the company's central NJ location as well. Responsibilities: User Support: Assist end users with technical issues via phone, chat, and in person. Troubleshooting: Diagnose and resolve problems with desktops, laptops, monitors, printers, and common software. Setup & Installation: Onboard new users, configure workstations, and install required applications. Maintenance: Monitor IT equipment and help with routine hardware and software upkeep. Training: Provide basic user guidance, tips, and best practices for hardware and software use. Documentation: Record issues, resolutions, and updates in the ticketing system; maintain IT asset inventory. Requirements: A working understanding of Active Directory and networking. Hands-on experience with Windows 11, Microsoft Office, and general desktop applications. Experience with mobile devices is a plus. The above requirements and qualifications are meant to describe the general nature of the position and do not represent all duties to be performed by the selected candidate. Please note that only candidates who are under consideration for the position will be contacted. The Company is an equal opportunity employer. All employment is decided on basis of qualifications, merit and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $44k-77k yearly est. 12d ago
  • SAP FICO IT Analyst (m/f/d)

    Magnera Corporation

    Information technology professional job in Delaware

    Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. Responsibilities The SAP FICO IT Analyst has the qualifications and business acumen to lead and/or execute the analysis, design, configuration, development, testing, implementation and operational support for SAP solutions supporting the Global Finance organization. Specifically, the SAP IT analyst will deliver and support solutions related to General Ledger Accounting, Accounts Payable, Accounts Receivables, Fixed Assets, Product Costing, Material Ledger, Cost Center Accounting, Profit Center Accounting, Internal Order Accounting, and Financial Planning. The IT Analyst works with multiple stakeholders to understand and document the end-to-end business processes and related challenges - then recommends, builds and implements one or more IT software solutions to support the processes. Duties and Responsibilities: Facilitate business process reviews to gather expected business outcomes and functional requirements Translate functional business requirements into functional and technical design specifications and lead design reviews Configure / develop and unit test elements of system design Define and document reusable test cases and create test data Collaborate with global functional and technical resources Application support Qualifications Qualifications / Experience: Degree in Information Technology or Financial Accounting At least 10 years of experience in IT support of financial systems Experience in manufacturing, especially in the engineered products or paper industry Strong SAP knowledge of the FI/CO module (especially product costing) and related integration with MM, PP, PM and SD Working knowledge of SAP ABAP, user exits, customer mods, ABAP query Demonstrated understanding and application of system development life-cycle Fluency in German and English
    $76k-104k yearly est. Auto-Apply 13h ago
  • IT Application Manager - HR

    Integrative Staffing Group, LLC

    Information technology professional job in Millsboro, DE

    IT Applications Manager - HRMillsboro, DEDirect PlacementPaid relocation available Up to $125k yearly Excellent Benefit Package Primary PurposeThe IT Applications Manager - HR shall help provide leadership management to the HR and Production (Kronos) area. This position will provide subject matter expertise and act as the business unit consultant pertaining to technology and support the business in its charge to develop and maintain computing capabilities and services that meet the needs of the organization. This position will be responsible for all Enterprise Resource Management (ERP) aspects of the HR and Production (Kronos) area including supervision of information technology application employees, recommendations for technical acquisitions and development of guidelines, standards and procedures. The IT Applications Manager - HR is tasked with helping define the strategic planning, tactical and operational decision making to fulfill the mission of the IT department.Major Duties & Responsibilities Proactively make recommendations to business managers in respect to technology (HR, Production). Responsible for managing Mountaire staff, suppliers and service companies associated to a defined list of applications. Maintain adequate domain knowledge of the business strategies to ensure maximum value realization. Provide support to IT Leadership in program operations including, budget/forecasting, financial reconciliation, vendor management and procurement. Experience in Oracle HCM a must. Holistic project monitoring, controls, team integration and corrective action as needed. Ensure the application of project management best practices and company software development lifecycle (SDLC) standards are appropriate. Configure and support any third-party application as needed. Qualifications: Skills and Certifications Bachelor's Degree in Computer Science, Information Systems or other technology-related field(s) 5+ years managing the support and operations of business applications. 3+ years managing people. We are an EOE. If interested, please contact Courtney Santiago866-868-4473 Ext. 218 / csantiago@isgwork.com Jeena Swope 412-264-4140 ext. 212 / jswope@isgwork.com
    $102k-148k yearly est. 60d+ ago
  • IT Application Manager - HR

    Integrative Staffing Group Job Board

    Information technology professional job in Millsboro, DE

    Job DescriptionIT Applications Manager - HRMillsboro, DEDirect PlacementPaid relocation available Up to $125k yearly Excellent Benefit PackagePrimary PurposeThe IT Applications Manager - HR shall help provide leadership management to the HR and Production (Kronos) area. This position will provide subject matter expertise and act as the business unit consultant pertaining to technology and support the business in its charge to develop and maintain computing capabilities and services that meet the needs of the organization. This position will be responsible for all Enterprise Resource Management (ERP) aspects of the HR and Production (Kronos) area including supervision of information technology application employees, recommendations for technical acquisitions and development of guidelines, standards and procedures. The IT Applications Manager - HR is tasked with helping define the strategic planning, tactical and operational decision making to fulfill the mission of the IT department.Major Duties & Responsibilities Proactively make recommendations to business managers in respect to technology (HR, Production). Responsible for managing Mountaire staff, suppliers and service companies associated to a defined list of applications. Maintain adequate domain knowledge of the business strategies to ensure maximum value realization. Provide support to IT Leadership in program operations including, budget/forecasting, financial reconciliation, vendor management and procurement. Experience in Oracle HCM a must. Holistic project monitoring, controls, team integration and corrective action as needed. Ensure the application of project management best practices and company software development lifecycle (SDLC) standards are appropriate. Configure and support any third-party application as needed. Qualifications: Skills and Certifications Bachelor's Degree in Computer Science, Information Systems or other technology-related field(s) 5+ years managing the support and operations of business applications. 3+ years managing people. We are an EOE.If interested, please contact Courtney Santiago866-868-4473 Ext. 218 / csantiago@isgwork.com Jeena Swope412-264-4140 ext. 212 / jswope@isgwork.com
    $102k-148k yearly est. 9d ago

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