Information technology professional jobs in Dothan, AL - 26 jobs

PRIMARY PURPOSE: Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets and ensure smooth helpdesk operations. Mentor and guide student workers, fostering strong customer service skills and a commitment to excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Skills: Commitment to providing exceptional customer experience and support. Excellent Organization and Communication skills, both verbally and written. Ability to work independently. Innovative, Team-Oriented problem solver. Ability to sustain a high level or productivity. Ability to manage multiple competing priorities. Ability to work effectively in a fast-paced environment. Familiar with help desk concepts, practices, and procedures. Technical Skills: Intermediate knowledge of Windows Operating Systems (Windows 11, Windows 10) Broad understanding of Microsoft Office Products (Word, Excel, Office 365, etc). Knowledge of standard hardware and software systems in enterprise environment. Familiar with networking concepts. Experience troubleshooting application-related problems. Knowledge of the following software applications is a plus: Mac OS Support PowerShell and scripting Windows Deployment Services Essential Duties and Responsibilities: Provide superior customer service to end users on a variety of technology issues - 40% Responsible for tracking and monitoring open issues to meet service level standards - 30% Assist with the creation, maintenance, and management of process documentation - 15% Various Projects, Training, and other tasks as assigned - 15% EDUCATION: What is the minimum level needed? 2 years of college experience EXPERIENCE: Minimum of 2 years' experience in an end-user support role with a track record of providing excellent customer service. CERTIFICATION: N/A KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs) Exceptional time management and organization skills Strong oral and written communication skills Ability to work independently, collaboratively, and under supervision. Willingness to serve, and build relationships with the troupe Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail. Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience. Must support the University's Catholic mission. PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time. WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work. Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate. The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.

Job Description Precision Resources, a division of the Trimarc Group Inc has an immediate opening for Senior IT Helpdesk Analyst for a PERMANENT position. Great organization, undergoing large growth and is hiring to accommodate additional needs. This role will be responsible for providing advanced support to IT tickets assigned from the ITSM tool which may include installing, relocating, maintaining, and supporting end user computing hardware and software such as monitors, printers, VOIP phones and support software such as PC, mobile devices, printers, telephones, productivity applications and unified communications such as CISCO and TEAMS. Location: This position will require working onsite in Dothan, AL. Non-local residents encouraged to apply, relocation assistance offered Responsibilities: Provide advanced support for tickets routed from the ITSM tool from Level One Support to resolve problems for the organization's technology devices, network, systems, and applications. Monitor, manage, update and resolve incidents & service requests. Analyze moderate to complex issues and take action to resolve directly or through advanced escalation. Pre-stage, image and install Windows Desktops & Laptops and related hardware & software. Troubleshoot and resolve end user hardware & software problems. Provide expert level support in troubleshooting desktop peripherals in the environment. Process requests such as user provisioning, video conference setup, support, and other requests. Create/Review/Update appropriate support documentation adhering to standard operating procedures and processes. Provide support to clients on software and hardware platforms. Interface with vendors for service of PCs and related hardware. Escalate complex issues as defined in standard operating procedures. Requirements: 4+ years in a Service Desk Analyst role Knowledge of enterprise workstation (Desktop & Laptop) technologies Experience with MS Windows 10, Active Directory, O365 & Microsoft Outlook Experience with Anti-virus software Experience troubleshooting & supporting Citrix and cloud applications Mobile device management & support using Microsoft InTune Remote access technologies (VPN, Azure Virtual Desktop) Experience with on-boarding, off-boarding Windows imaging & performing Installs/Moves/Adds/Changes on devices Microsoft Teams experience Relevant degree or certification(s) preferred or equivalent experience Strong written & oral communication skills Strong customer service skills Must have a US Citizenship or US Green Card Must be willing to work onsite. Apply directly to this position: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1249View all of our open positions at: www.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms. Essential Responsibilities: Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities. Comply with the requirements of the Quality Management System and relevant standards within job role. Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy. Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents: Pick Report Work Instruction Content Label (Insert) Carton Label Batch Report Line Clearance Label Specification Scrap Report Reorder Report Modification Report Modification Approval Report Print all controlled labels from work instructions Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms. Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner. Other/ related duties as required. Education & Qualifications Excellent communication skills. Proficient with Microsoft Office products. Ability to prioritize projects. A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities. Other Requirements Must maintain a valid driving license Physical Demands Long periods of sitting or standing may be required

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Job Description GCyber is hiring an IT Support Specialist to support the DoD Office of Military Commissions (OMC). This position is located in Guantanamo Bay, Cuba. In this role, you will be responsible for responding to customer requests and troubleshooting and investigating incidents, enabling critically important Military Commissions and Trials in Naval Station Guantanamo Bay (NSGB). As an IT Support Specialist, you will: Document incidents with detailed break-fix steps and resolution in ticketing system. Perform installs, upgrades, and configure customer-specific hardware and software. Perform advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. Troubleshoot and support Windows operating systems, advanced MS Office product issues, and other IT issues. Configure and maintain wireless mobile devices, including but not limited to Blackberries, iPhones and/or iPads Minimum Qualifications and Experience: Active DoD Top Secret/SCI clearance DoD 8570 IAT II certification (e.g., Security+, CND, CCNA-Security, CySA+, GICSP, GSEC, SSCP) BA/BS in related field or equivalent experience. 8+ years of professional experience Prior systems administration or engineering experience for the DoD required GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. For future job notifications please be follow GCyber on LinkedIn. *********************************** Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR QsH3UbkTdo

Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: Entech's Administrators are responsible for supporting small and medium scale business networks in and around the southeast area. The Admin will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and advanced IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Client visits to perform proactive and reactive network support services Support of a wide range of clients using the latest and most secure support tools Assist support technicians in training and support resolutions Independently resolve escalated issues in a timely manner Responsible for moving projects through to completion Server / Networking configuration, maintenance, and issue resolutions Firewall management, VPN Setup, Network Segmentation Design Solution generation for IT needs in a wide range of industries Help manage Backup, Security, and other IT solution tools Qualifications: Deep knowledge and experience in MS Server Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service skills Love for technology and IT solutions A+, Net+, Server+, Security+ required or equivalent experience. Security+, Project+, VMWARE, Microsoft Certification(s) Preferred College Degree Preferred Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave On-Call Pay Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance Schedule: 8 hour shift On call Supplemental pay types: Bonus pay Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) IT support: 3 years (Required) Server / Network Admin: 3 years (Required) License/Certification: CompTIA A+ (Preferred)

Job Title: Help Desk Manager Clearance Required: Minimum of a NACI Plateau GRP is seeking a highly motivated Help Desk Manager to oversee the daily operations of a helpdesk supporting a critical Air Force system. The ideal candidate will lead a team of Help Desk Analysts, ensuring exceptional customer service, technical support, and adherence to service level agreements (SLAs). This role requires strong leadership, analytical skills, and a passion for process improvement. Key Responsibilities: Daily Operations Oversight: Ensure helpdesk is adequately staffed during designated working hours to meet SLAs and mission requirements. Team Leadership & Development: Supervise and mentor Help Desk Analysts, providing training, guidance, and performance feedback to enhance technical and customer service capabilities. Ticket Management & Escalation Monitoring: Monitor ticket queues and escalations, identify service trends or disruptions, and take corrective actions to ensure timely incident resolution. Process Improvement: Develop, implement, and continuously refine helpdesk procedures including ticket workflows, escalation protocols, knowledge base management, and reporting standards. Customer Satisfaction: Conduct regular customer satisfaction surveys, analyze feedback, and present findings using charts and graphs to the Program Manager. Performance Analysis: Analyze helpdesk metrics such as ticket volume, resolution times, and customer satisfaction to identify bottlenecks and opportunities for optimization. Requirements Experience: Minimum of 5 years in helpdesk or IT support roles, with at least 2 years in a supervisory or managerial capacity. Skills: Help Desk Management Customer Service Excellence Process Improvement Data Analysis & Reporting Strong communication and leadership abilities Preferred Qualifications: ITIL Foundation CompTIA A+ (IAT Level I) Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EOE Statement: Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws. Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at ********************* Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description Job Title: IT Operations Lead ROLE PROFILE SOURCE Global, an Arizona-based company that designs, develops, manufactures, sells, installs and manages solar-powered water-from-air drinking water systems, is seeking an Information Technology team leader with an emphasis systems and network management and security to join our high-growth team. The successful candidate will be comfortable in an early-stage company environment, will operate as a team player and leader, take a hands-on approach, and be passionate about his or her work. The Director of IT lead the IT team, manage IT vendor relationships, lead the development of company network and information security infrastructure and help manage the implementation of new IT solutions. The successful candidate will be able to ensure maintenance of reliable and secure systems, provide direct end-user support, and lead planning of future systems requirements. In this role, you will: - Have the primary responsibility to maintain the company's network and associated software services - Act as primary administrator for company systems - Provide advice to all departments on IT solutions that help achieve business objectives - Develop and implement required network infrastructure improvements and expansions as required - Develop, implement and maintain all information security systems, policies and procedures - Act as the primary administrator to keep distribution lists up to date - Manage the company's IT budget and ensure spending is both appropriate and optimized with all IT vendors - Manage the IT team members, including in our international office in Malaysia - Support all related website activities, including DNS maintenance, domain management and website development and maintenance - Analyze complex business needs and assesses active IT systems to recommend appropriate use of information systems - Drive policies for data security, backups, and disaster recovery and implements such policies - Safeguard information system assets by identifying and solving potential and actual security problems - Protect system by defining access privileges, control structures, and resources - Recognize problems by identifying abnormalities; reporting violations - Manage external vendors/subcontractors as needed - Manage cloud-based services including e-mail, file storage, etc. - Manage all software licensing and asset tracking THE IDEAL CANDIDATE The ideal candidate excels is someone who embraces a mentality of “Yes, If.” They've got grit and tenacity and are ready to jump in and do whatever it takes to get the job done. They also will have… At least 5 years of experience in IT systems and network management; Strong understanding of networking protocols, Backup/Disaster Recovery Solutions, Business Continuity and Redundancy Plans, Information Security systems and procedures, and Helpdesk Ticketing and Management; Proficiency with Microsoft administration tools (such as Azure and Powershell) and with AWS administration; Experience managing IT budgets and vendors; Proven track history of upholding security policies and response plans in high pressure situations; Willingness to take calculated risks and think outside the box when systems are down and time is critical; Demonstrated ability of time management with strong organizational skills; Excellent communication (oral and written) skills; Ability to handle confidential and sensitive information with integrity; Strong work ethic, ability to learn quickly and adapt to change; Ability to foster working relationships with a diverse userbase; Hands-on team player who possesses a can-do attitude; Self-starter with ambition to see initiatives through REQUIREMENTS College diploma or university degree in the field of IT or Computer Science or 4 years of equivalent work experience. Office 365 administration experience. Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS. Active Directory knowledge is a plus. RMM, PSA, and BDR experience. CompTIA Security+ and CompTIA Network+ preferred The typical work schedule is Monday-Friday, 8AM-5PM. Some overtime and weekends may be required when targets are not achieved or when system maintenance or recovery is required. WHAT WE OFFER: Competitive medical, dental, and vision plans Paid Time Off (PTO) and 13 paid holidays Employer-paid short-term disability and long-term disability plans Employer-paid life insurance ABOUT SOURCE GLOBAL The SOURCE team comes to work every morning with one purpose: perfecting your water and the water of everyone on this planet. Together with our customers, our partners, and our team, we are transforming the human relationship with water. Our Vision Perfecting water for every person, every place Our Mission Making drinking water an unlimited resource Our Product We designed SOURCE: a HydropanelTM that meets the drinking water needs of the more than seven billion people on earth. Applying thermodynamics, materials science, and controls technology, SOURCE needs only sunlight and air to make drinking water each day at homes, schools, offices and more.

Great Southern Wood Preserving, Inc., makers of YellaWood brand pressure-treated pine, is seeking a Management Information Systems Intern for the 2026 Summer Internship Program. This program is an opportunity to experience the lumber industry and workforce like never before. From networking opportunities and real-world projects to community service events, Great Southern provides the incredible opportunity to gain valuable real-world experience. Responsibilities may include: Gaining experience and developing new skills through on-the-job training and exposure to installation of hardware and software information systems Enhancing customer service skills by answering calls for the IT support desk Assisting in collaboration with software developers to test new applications and functionality All other duties as assigned Qualifications: Classification as a sophomore or higher and actively seeking a Bachelor's or Master's Degree in Management Information Systems, Information Technology, Business Administration, or related field, and have a cumulative GPA of 2.50 or greater Must have experience with PowerPoint, Excel, Word, Microsoft Teams, and Outlook We will also offer: Competitive pay College course credit (If applicable) About Great Southern Wood Preserving: Great Southern Wood Preserving, Inc. is the industry's leading producer of pressure-treated lumber products for D-I-Y retail home centers, pro-dealers, and other retail building-related segments. Our YellaWood brand pressure-treated pine is widely known to consumers throughout the South who use it for various outdoor building projects. Great Southern also distributes a large volume of products from many of the best-known brands in the industry. Thanks to 15 full-service treating plants and several production facilities, Great Southern Wood is strategically located to provide prompt and efficient service to lumber yards and building supply stores throughout the South, Midwest, and Northeast.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

From our corporate headquarters near Atlanta, Georgia to operations in eight countries (the Dominican Republic, China, Hong Kong, Vietnam, India, the Netherlands, UK, USA), GRI-Alleset is a privately held company which focuses on the design, development and manufacturing of disposable medical supplies. We pride ourselves on developing strong customer relationships and driving new product innovation while adapting to ever changing global market demands. To learn more about our company, visit us as ******************** GRI-Alleset has a career-building opportunity for an IT Associate to join a dynamic and rapidly growing company. The ideal candidate will be positive, proactive, innovative, and have a “can-do” attitude. Purpose: The IT Associate will be responsible and accountable for the efficient running of computer and information systems within the limits of requirements, specifications, costs and timelines. The IT Associate will supervise the implementation and maintenance of the company's computing and information system needs. The IT Associate will have proven professional experience and a detailed knowledge of the industry's best practices. Responsibilities: Responsible for asset management of both hardware and software in US operations Serve as liaison with national managed service provider Plan, organize, control, and evaluate IT and electronic data operations Design, develop, implement and coordinate hardware and network policies and procedures Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in a timely manner Audit systems and assess their outcomes Preserve assets, information security and control structures Manage users and user roles. Assess tests and implement new or upgraded software Assist with strategic decisions on new systems Train end-users on hardware and software Provide technical expertise on data storage structures, data mining, and data cleansing Qualifications/ Education: Associate or Bachelor's degree from an accredited university or college in computer science, MIS or similar field. Excellent knowledge of technical management, information analysis and computer hardware/software systems 2-4 years' work experience as IT associate or in related field. Hands-on experience with computer networks, network administration and network installation Ability to work with stakeholders to assess potential risks. Ability to analyze existing tools and databases and provide software solution recommendations. Ability to translate business requirements into non-technical terms. High-level written and verbal communication skills. Prior experience in healthcare is preferred Physical Demands: This position may require long periods of sitting or standing. Travel required as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Job Title: Help Desk Analyst (Level 1) Clearance Required: Minimum of a NACI Plateau GRP is seeking a Help Desk Analyst (Level 1) to provide Tier 1 technical support for the for a government platform in support of a U.S. Air Force project. The analyst will serve as the first point of contact for end-users, ensuring timely and effective resolution of technical issues while maintaining high standards of customer service. Key Responsibilities: Provide Tier 1 technical support to end-users via phone, email, and chat. Log all incidents in the designated ticketing system with accurate and complete information. Troubleshoot basic technical issues related to the platform. Escalate complex incidents to Tier 2 support or other technical teams as needed. Adhere to established service level agreements (SLAs) for response and resolution times. Document troubleshooting steps and solutions in the knowledge base to improve future resolution times and support self-service capabilities. Requirements High School Diploma and at least one year of relevant experience Strong customer service and communication skills. Experience with ticketing systems and incident tracking. Basic troubleshooting knowledge of the platform or similar systems (ex. Salesforce). Ability to work independently and collaboratively in a fast-paced environment. Familiarity with documenting technical solutions and procedures. Candidate must be able to pass a government background check for employment, this requires US Citizenship Preferred Qualifications: CompTIA A+ Certification (IAT Level I) 2+ years of experience in a help desk or technical support role. Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EOE Statement: Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws. Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at ********************* Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)

Job DescriptionSalary: Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: Entech's System / Network Support Specialists are responsible for supporting small and medium scale business networks in and around the southeast area. The Specialist will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Client visits to perform proactive and reactive network support services Support of a wide range of clients using the latest and most secure support tools Independently resolve escalated tickets in a timely manner Assist in IT projects Server / Networking configuration, maintenance, and issue resolutions Solution generation for IT needs in a wide range of industries Help manage Backup, Security, and other IT solution tools Qualifications: Knowledge and experience in MS Server Knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions Multi-Year Professional Work History in IT field A+, Net+, Server+ Preferred Security+ Project+, VMWARE, Microsoft Certification(s) Preferred College Degree Preferred Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options only available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: Customer service: 1 year (Preferred) IT support: Multi year (Required)

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: Entech's System / Network Support Specialists are responsible for supporting small and medium scale business networks in and around the southeast area. The Specialist will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Client visits to perform proactive and reactive network support services Support of a wide range of clients using the latest and most secure support tools Independently resolve escalated tickets in a timely manner Assist in IT projects Server / Networking configuration, maintenance, and issue resolutions Solution generation for IT needs in a wide range of industries Help manage Backup, Security, and other IT solution tools Qualifications: Knowledge and experience in MS Server Knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions Multi-Year Professional Work History in IT field A+, Net+, Server+ Preferred Security+ Project+, VMWARE, Microsoft Certification(s) Preferred College Degree Preferred Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options only available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: Customer service: 1 year (Preferred) IT support: Multi year (Required)