Information technology professional jobs in El Paso, TX - 88 jobs
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Information Technology/Support Technician
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IT Intern
HG Arias & Associates 3.7
Information technology professional job in El Paso, TX
HG Arias & Associates is searching for an intern for the IT department of a large customer on the Eastside of El Paso. The intern will be in the Business Project Specialist area.
Some of the duties that the IT intern will be doing will be
Assist in collecting and organizing data on current vehicle configurations, up-fitting costs, and vendor practices.
Support analysis of fleet utilization and lifecycle costs to identify standardization opportunities.
Develop templates, flowcharts, and documentation for the upfitting process (e.g., specification sheets, approval workflows).
Coordinate with Fleet Maintenance, Operations, and other departments and vendors.
Research comparable upfitting programs used by other similar clients.
Prepare reports and presentation materials summarizing findings and recommendations
Requirements:
Currently a junior or senior in an IT bachelors degree program.
Must be able to pass a drug test
Must be authorized to work in the U.S.
$26k-33k yearly est. 54d ago
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Computer Field Tech Position- El Paso TX
BC Tech Pro 4.2
Information technology professional job in El Paso, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 18d ago
Desktop Support Technician
Loyal Source 4.7
Information technology professional job in El Paso, TX
Desktop Support provides exceptional troubleshooting and customer service to all business partners. This includes receiving, prioritizing, documenting, and actively resolving end user service requests and Incidents. Desktop Support must have a passion for helping people and solving problems. This role is an on-site role, meaning that the Service Desk Engineer will be required to work from office at 11301 Montana Ave, El Paso, TX 79936.
Duties and Functions
* Evaluate documented resolutions and analyze trends for ways to prevent future problems.
* Maintain par levels for IT equipment and supplies and notify Director when ordering is needed.
* The Service Desk Engineer must also demonstrate flexibility with scheduling, as the role may require working nights and weekends to meet business needs.
* Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
* Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
* Build rapport and elicit problem details from help desk customers.
* Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
* Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
* Apply diagnostic utilities to aid in troubleshooting.
* Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
* Identify and learn appropriate software and hardware used and supported by the organization.
* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
* Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
* Perform post-resolution follow-ups to help requests.
* Develop help sheets and frequently asked questions lists for end users.
* Assists end users with familiarity with corporate Intune/autopilot process.
Education and Experience
High School Diploma
2+ year computer related experience,
Preferred Requirements
* 2+ year computer related experience
* CompTIA A+ or CompTIA's Security+ are a plus
* Experience with ticketing systems (e.g., ServiceNow, ZoHo).
* Knowledge of IT security best practices related to access management.
* Familiarity with HR systems for integration with onboarding/offboarding processes.
* Must be local to El Passo
Knowledge/Skills/Abilities (KSA)
* Bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent experience.
* 1+ years of experience in IT onboarding, user access management, or a similar role.
* Proficiency in Active Directory, identity management tools, and user access management systems.
* Experience with onboarding/offboarding processes in cloud environments (e.g., Azure, AWS) is a plus.
* Strong communication skills and the ability to work collaboratively with various departments.
* Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.
Supervisory Responsibilities
Will this position have supervisory responsibilities? No
What positions will they supervise? No
Key Collaborators
What roles will this position need to interact with on a regular basis to successfully perform this role? TA, HR, Onboarding Team
Work Environment/Condition
The role is based in a typical office environment, involving desk work, computer use, and meetings. Collaboration with teams such as Talent Acquisition, Human Resources, and the Onboarding Team is frequent.
Physical Demand
Seated at a computer, troubleshooting issues, and may occasionally lift or move equipment. Some light walking, bending, or reaching may be required.
CITIZENSHIP REQUIREMENTS AND VERIFICATION:
The Prime Contract requires that employees and representatives performing work on the Project be United States citizens or foreign citizens who are legally authorized to work in the United States. Subcontractor shall utilize the E[1]verify system in accordance with FAR 52.222-54 to verify employment eligibility.
Acknowledgement
Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
This contractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. All employees are required to perform the essential functions, physical demands and intended purpose of their role in a satisfactory manner.
I attest that I can perform the essential job functions as outlined in this with or without any reasonable accommodation(s).
I acknowledge that I have read and understand the essential job functions, work environment/conditions, exemption classification and physical demands set forth in the job description provided for my position.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at *********************. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).
This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
$39k-52k yearly est. 56d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in El Paso, TX
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$38k-63k yearly est. 7d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Las Cruces, NM
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$51k-73k yearly est. 19d ago
Information Technology
Vp 3.9
Information technology professional job in El Paso, TX
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$47k-83k yearly est. Auto-Apply 60d+ ago
IT Technical Support Manager
El Paso County (Tx
Information technology professional job in El Paso, TX
Information technology professional job in El Paso, TX
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$37k-66k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Anson Mills Jv LLC
Information technology professional job in El Paso, TX
IT Systems Administrator - Franklin Mountain Management | Full-Time | El Paso, TX
Franklin Mountain Management (FMM) provides best-practice Business Services to FMI and FM family of companies in the areas such as Financial Accounting, Investor Relations, HR, IT, Purchasing and Procurement, Legal, and Risk Management. FMM is seeking an InformationTechnologyprofessional to join our team in the role of IT Systems Administrator. The position is located in Franklin Mountain Management, LLC located in Downtown El Paso, TX, we offer competitive pay, benefits, and opportunity for advancement.
Job Summary:
The IT Systems Administrator provides essential technical support for Franklin Mountain Management. This role assists with troubleshooting, resolving basic IT issues, and supporting production staff and equipment on the shop floor. The position is critical to maintaining uptime and efficiency in a fast-paced manufacturing environment.
Principal Duties & Responsibilities:
Respond promptly to help desk requests from production and office staff, including machine operators and print technicians.
Troubleshoot and resolve basic hardware and software issues for computers, printers, barcode scanners, and production equipment.
Assist with setup, configuration, and maintenance of workstations and printers in manufacturing and office areas.
Support users with login issues, password resets, and access to software (ERP, MES, print management, Office 365).
Escalate complex issues to higher-level IT staff or vendors as needed.
Document support requests, solutions, and recurring problems.
Perform routine checks on production line computers, print servers, and network connectivity.
Assist with inventory tracking of IT equipment and supplies.
Follow organizational IT processes, procedures, and security guidelines.
Provide hands-on support for basic troubleshooting of production line automation systems and print management solutions.
Maintain a clean and organized work area, including IT storage and repair spaces.
Education, Skills and Experience Requirements:
Bachelor's degree in computer science, informationtechnology with 2 plus years of experience or associate's degree with 4 plus years of experience
Strong knowledge of Windows Operating Systems Microsoft Office 365
Familiarity with printers, barcode/RFID systems, and basic networking concepts.
Strong problem-solving and communication skills.
Ability to work effectively with production staff and management.
Willingness to learn and adapt to new technologies and manufacturing processes.
Availability for after-hours or weekend support as needed.
$57k-83k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Franklin Mountain Investments 4.1
Information technology professional job in El Paso, TX
IT Systems Administrator - Franklin Mountain Management | Full-Time | El Paso, TX
Franklin Mountain Management (FMM) provides best-practice Business Services to FMI and FM family of companies in the areas such as Financial Accounting, Investor Relations, HR, IT, Purchasing and Procurement, Legal, and Risk Management. FMM is seeking an InformationTechnologyprofessional to join our team in the role of IT Systems Administrator. The position is located in Franklin Mountain Management, LLC located in Downtown El Paso, TX, we offer competitive pay, benefits, and opportunity for advancement.
Job Summary:
The IT Systems Administrator provides essential technical support for Franklin Mountain Management. This role assists with troubleshooting, resolving basic IT issues, and supporting production staff and equipment on the shop floor. The position is critical to maintaining uptime and efficiency in a fast-paced manufacturing environment.
Principal Duties & Responsibilities:
Respond promptly to help desk requests from production and office staff, including machine operators and print technicians.
Troubleshoot and resolve basic hardware and software issues for computers, printers, barcode scanners, and production equipment.
Assist with setup, configuration, and maintenance of workstations and printers in manufacturing and office areas.
Support users with login issues, password resets, and access to software (ERP, MES, print management, Office 365).
Escalate complex issues to higher-level IT staff or vendors as needed.
Document support requests, solutions, and recurring problems.
Perform routine checks on production line computers, print servers, and network connectivity.
Assist with inventory tracking of IT equipment and supplies.
Follow organizational IT processes, procedures, and security guidelines.
Provide hands-on support for basic troubleshooting of production line automation systems and print management solutions.
Maintain a clean and organized work area, including IT storage and repair spaces.
Education, Skills and Experience Requirements:
Bachelor's degree in computer science, informationtechnology with 2 plus years of experience or associate's degree with 4 plus years of experience
Strong knowledge of Windows Operating Systems Microsoft Office 365
Familiarity with printers, barcode/RFID systems, and basic networking concepts.
Strong problem-solving and communication skills.
Ability to work effectively with production staff and management.
Willingness to learn and adapt to new technologies and manufacturing processes.
Availability for after-hours or weekend support as needed.
$58k-78k yearly est. Auto-Apply 60d+ ago
Information Technology Help Desk Support Technician [IT Desktop Support Technician (Help Desk Technician)]
Prosidian Consulting
Information technology professional job in Fort Bliss, TX
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: *****************
Job Description
ProSidian seeks an InformationTechnology Help Desk Support [IT Desktop Support (Help Desk) Technician] in Ft. Bliss, TX to support Help Desk requirements. The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the computer network as well as telephone system supporting a user base of around 300 people.
Based on past history there is a record of 50 tickets processed monthly. The technician will be maintaining and potentially troubleshooting all devices on the networks such as desktop computers, laptops, printers, fax machines, and all ancillary items related to these systems as well as telephones and telephone service. This individual will troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person.
It is imperative that The IT Desktop Support Technician have the requisite skills and knowledge to provide a stable and usable environment in a timely manner. The IT Desktop Support Technician shall troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in-person until the work order is complete.
The IT Desktop Support Technician shall also support the existing and newly acquired hardware and software. This includes, but is not limited to, maintaining Windows 10 operating systems, Microsoft Office 2013 Suite, Adobe Acrobat Pro, as well as Microsoft Outlook setup.
Objective. The objective is to provide IT Help Desk Services to support Stakeholder User Group And Mission Support Representative Personnel. This includes desktop computers, laptops, printers, and all ancillary items related to these systems as well as telephones and telephone service. The IT Desktop Support Technician will troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person, permitting the mission to move forward without undue delays.
Perform all required IT Help Desk functions, tasks, and responsibilities and maintain responsibility for expertise and experience to meet the conditions to perform IT Help Desk services on the Fort Bliss Campus Area Network (CAN) located on East or West Fort Bliss, Texas, within the operational footprint. The operational footprint consists of 250+ personnel (military, civilians, and Contractors). It is imperative that The IT Desktop Support Technician have the requisite skills and knowledge to provide a stable and usable environment in a timely manner. The contract for this project is 3 years in duration will annual evaluations.
Perform IT Help Desk Services (Level 1 & 2 Category Support) on both the computer network as well as telephone system supporting a user base of around 300 people.
Based on past history there is a record of 40 tickets processed monthly.
Maintain and potentially troubleshoot all devices on the networks such as desktop computers, laptops, printers, fax machines, and all ancillary items related to these systems as well as telephones and telephone service.
Troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person.
Support the existing and newly acquired hardware and software. This includes, but is not limited to, maintaining Windows 7 or Windows 10 operating systems, Microsoft Office 2013 Suite, Adobe Professional X, and Adobe Professional Suite, as well as Microsoft Outlook setup.
Maintain a 90% operational capability on a variety of technical systems owned and operated by the government customer. This includes maintenance, updating, backup, and restoring as required.
All tasks to be conducted are in accordance with the government IT standard operating procedure and protocols.
Personal Computer (PC) and Software Troubleshooting:
serve as an initial point of contact for users of Information Systems (IS) and provide advice and assistance to customers encountering software problems. The IT Desktop Support Technician shall troubleshoot PCs and software problems within eight business hours of the reported problem by the Stakeholder User Groups and Mission Support Representatives. Provide a monthly summary of actions performed under this task in the monthly progress report.
Printer/Copier/Fax Support:
Configure, test, and add to the FBCAN network printers, copiers, and fax machines. The IT Desktop Support Technician shall perform minor troubleshooting within four business hours of a reported problem to determine if warranty or maintenance services are needed. When it is determined that warranty/maintenance services are required, the contractor shall notify the Information Management Officer (IMO) or the designated IMO representative, who will contact the vendor for service. The contractor shall maintain logs of usage on printers/copiers/faxes when needed for maintenance agreements. Provide a monthly summary of actions performed under this task in the monthly progress report.
Help Desk Support:
Respond to and support all requests for services through the Help Desk. Requests for service will be made via email, telephone, or walk-ins. The ProSidian IT Desktop Support Technician shall run the Help Desk on a daily basis. IT Desktop Support Technician shall include:
Taking requests from Stakeholder User Group and Mission Support Representative personnel; coordinating prioritization of work with the Stakeholder User Group and Mission Support Representative IMO, and taking
Appropriate action to resolve software/hardware/connectivity issues to restore the user to full service.
The IT Desktop Support Technician Shall also perform Telephone Control Officer (TCO) duties. TCO duties services include: fulfilling line service requests (LSRs), NIPRnet, and SIPRnet service requests. The IT Desktop Support Technician shall provide a summary of actions performed under this task in the monthly progress report.
Communications Support:
The IT Desktop Support Technician shall answer calls and respond to electronic mail from Stakeholder User Groups and Mission Support Representatives to resolve problems with telephones and telephone service within four business hours of the reported problem. The IT Desktop Support Technician shall resolve the problem independently or initiate routing of the reported problem to the appropriate source for resolution. Provide a monthly summary of actions performed under this task in the monthly progress report.
Live Field Experiment Support:
The IT Desktop Support Technician shall coordinate with other organizations, Army and non-Army, on an as-needed basis prior to and during Live Field Experiment exercises, to achieve Live Field Experiment exercise support objectives. Coordination tasks include:
On-site configuration and software support of Stakeholder User Group And Mission Support Representative computers used at the Exercise Control Center (ECC).
On-site trouble-response for Stakeholder User Group And Mission Support Representative reported problems with telephones and telephone service while operating at the ECC for Live Field Experiment support. The IT Desktop Support Technician shall report and coordinate resolution with the local NEC or technical support personnel within two business hours of receipt of the problem report.
On-site trouble-response for Stakeholder User Group And Mission Support Representative reported problems with wireless devices while operating at exercise locations for Live Field Experiment support. The IT Desktop Support Technician shall respond within two business hours of the problem reported, resolve if possible, or initiate routing of the reported problem to the appropriate source for resolution.
The IT Desktop Support Technician will provide support in setting up user computers/workstations prior to Live Field Experiment start dates. Includes imaging computers for Live Field Experiment. Connecting computers to LAN.
Troubleshooting LAN cable connections, replace/make LAN cables as required for Live Field Experiment.
The IT Desktop Support Technician will provide support in disconnecting/packing all Live Field Experiment automation equipment at the completion of the Live Field Experiment.
Provide a monthly summary of actions performed under this task in the monthly progress report.
Qualifications
Employment Requirements: Your employment with the Company is contingent on you maintain the following certifications and qualifications.
Possess active Computing Technology Industry Association (COMPTIA) A+, and Security+ Certifications.
Microsoft Technology Specialist Certification (MS Windows 7 and 10)
Acquire, possess, and maintain appropriate Computing Environment Certification (WIN10) or current computing certificate as directed by the Department of Defense (DoD)
Acquire, possess, and maintain appropriate certification as a Microsoft Certified Technology Specialist in Windows 10.
Acquire, possess, and maintain current knowledge of Microsoft operating systems, Office products, and Adobe products.
DoD Secret Clearance eligibility
The ProSidian IT Desktop Support Technician shall possess or at minimum be able to obtain and maintain SECRET access eligibility through the completion of a NACLC or equivalent security clearance investigation adjudicated by DoD
The IT Desktop Support Technician shall provide Microsoft Certified Technology Specialist in Microsoft Windows 7 or Windows 10.
The ProSidian IT Desktop Support Technician shall either be a United States Citizen or authorized to work in the United States
The IT Desktop Support Technician shall comply with all applicable laws and regulations, including but not limited to Federal Law, New Mexico and Texas State Law(s), Occupational Safety and Health Administration (OSHA) regulations, Army and installation regulations.
Required Training. As new InformationTechnology courses or updates required to fulfill the scope of the work become available, IT Desktop Support Technician shall train and certify its employees. As any mandated DoD training or updates are released by the Army, the Government will train and certify contractor employees. IT Desktop Support Technician will be apprised by the Government of training times and location for which Contractor shall schedule its employees to attend. All training will be conducted during normal operational hours.
IT Desktop Support Technician Travel: The primary place of performance will be Fort Bliss, Texas; however The IT Desktop Support Technician shall travel to both other continental United States (CONUS) and outside continental US (OCONUS) locations.
Travel to Germany, travel to the Republic of Korea (ROK), travel to Japan, travel to Poland, and travel throughout the Continental United States
The support outside Fort Bliss, Texas area will be designated as TDY. The IT Desktop Support Technician shall obtain all necessary travel documents to execute travel as required, including but not limited to U.S. Government-issued passports to support OCONUS travel requirements.
All employees must comply with all guidance, instructions, and general orders applicable to U.S. Armed Forces and DoD civilians and issued by the Theater Commander or his/her representative. This shall include any and all guidance and instructions issued based on the need to ensure mission accomplishment, force protection, and safety.
The IT Desktop Support Technician shall be required to travel to CONUS/OCONUS locations to perform under field conditions and must be responsible to fulfill all current regulatory and policy requirements to ensure mission accomplishment, force protection, and safety when required for travel to Germany, travel to Republic of Korea (ROK), travel to Japan, travel to Poland, and travel throughout the continental United State.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions and prioritize tasks
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:
Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work.
For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & *************************
ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$5k monthly Easy Apply 60d+ ago
IT Field Specialist II
Fabens Independent School District (Tx
Information technology professional job in Fabens, TX
For description, visit PDF: *************** erp. frontlineeducation. com/submission/EntryPointBrowseJobPostingsAction.
do?applicant Type=external#IT+Field+Specialist+II-1704
$64k-92k yearly est. 3d ago
Computer User Support Specialist
Link Solutions 4.2
Information technology professional job in White Sands, NM
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM.
Must be a U.S. Citizen
IAT Level II certification required
Non-remote (relocation incentive available)
The Computer User Support Specialist will provide advanced Tier 2, concierge-level support to more than 300 users at the U.S. Army Combat Capabilities Development Command (DEVCOM) Analyst Center. Support will be delivered through email, Microsoft Teams, ServiceNow incident tickets, and in-person assistance for walk-in issues. This role involves troubleshooting and resolving issues across hardware, software, mobile devices, networking (including VPN and Citrix), system administration, licensing management, and printer support.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
Diagnose and repair hardware and software issues for computers, network printers, scanners, and mobile devices in both unclassified and classified environments.
Provide troubleshooting and support using automated tools and diagnostics for hardware and software platforms, including Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS/HIPS, SharePoint, and Microsoft Active Directory.
Install and configure new computers and relocate existing systems, ensuring full functionality and error-free operation while preserving and transferring user data.
Respond to all issues received via email, walk-in, or assigned by the RNEC during duty hours through email, phone, or deskside support, ensuring compliance with Service Level Agreements (SLAs).
Monitor compliance with information management policies during account verification and management within the Army Training Certification Tracking System.
Maintain and update approved Microsoft Windows OS images; provide feedback, software updates, and configuration changes to RCC and NEC imaging teams.
Research, document, and resolve technical issues independently and collaboratively.
Develop, test, and implement new software and patches prior to release to the general user base.
Deliver high-quality support for mission-critical systems and VIP end users.
Collaborate with enterprise directorates and installations to ensure comprehensive end-user support.
Serve as a focal point for organizational computer-related activities, providing guidance on technical aspects of systems and applications.
Perform advanced technical functions, including system analysis, account creation and tracking, group policy management, scripting, and account administration.
Apply specialized subject matter expertise in one or more areas of service desk operations.
Facilitate and manage video teleconference events using CISCO and Microsoft Teams-based systems; provide timely updates to the team, management, and users regarding event status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Shift/Hours Information:
Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
Qualifications
Must be a U.S. Citizen
Must have or be able to obtain and maintain a DoD Secret Security Clearance.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, GICSP, GSEC, SSCP, etc.).
Bachelor's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts or two (2+) years of relevant experience working in an IT or Service Desk environment.
Computing Environment certification in either Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
Preferred:
Bachelor's Degree
Four (4+) years of relevant experience working in an IT or Service Desk environment.
Active Secret Clearance.
Computing Environment certification in either Windows Server, ACAS, or HBSS.
Experience with Dameware, Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix) is preferred.
Experience using SolarWinds Web Helpdesk and Remedy.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Security Clearance:
US Citizenship is required (
permanent residents/green card holders do not meet the citizenship requirement)
.
Background Investigation Requirement: National Agency Check with Local Agency and Credit Checks (ANACI).
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
DOD Security Clearance is required (Secret-Level minimum).
A DOD Interim Security Clearance (Secret-Level minimum) is accepted until a full DOD Security Clearance has been granted.
Physical Requirements:
Work may involve sitting or standing for extended periods. The position may require typing and reading from a computer screen. Must have enough mobility, including but not limited to bending, reaching, and kneeling, to complete daily duties in a timely and efficient manner. This may include lifting weight up to thirty (30) pounds, as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-44k yearly est. 11d ago
Network Technician
Janus Research Group Inc. 4.3
Information technology professional job in Fort Bliss, TX
Network Technician Position Description: Serves as a network technician supporting the US Army Joint Modernization Command (JMC), G6/NETOPS section. Responsible for installing, configuring, operating, repairing, maintaining, troubleshooting, and diagnosing PCs, servers, network hardware, network software, and other peripheral equipment associated with the Joint Modernization Command Support Network (JMCSN) prior to large-scale experiments and ensure daily operation during execution of the experiments. A total of three network enclaves will be supported: Secret Internet Protocol Router Network (SIPRNet), Coalition Network, and the Non-classified Internet Protocol (IP) Router Network (NIPRNet) (Colorless). Must have the ability to install, maintain, repair, and inspect network cabling and other hardware and the ability to quickly respond with solutions to malfunctions, while making sure that the designated computers and network equipment remains functional. Must be knowledgeable in troubleshooting, repairing, and problem-solving techniques and knowledgeable in network control programs, network management, and network architecture design.
Must also have excellent communication skills, critical thinking skills, practice attention to detail, possess technical writing ability, and problem-solving, as well as the requisite technical expertise and familiarity with Windows, Apple, Unix, and Linux server operating systems.
More specifically, the individual must be able to perform the following tasks.
Run security and vulnerability scans
Upgrade hardware and software
Resolve server-related customer support problems
Provide router and switch configurations for the JMCSN.
Provide design, configuration and maintenance for the JMCSN
Operate and maintain the JMCSN.
Provide design, configuration and maintenance of voice over internet protocol networks.
Provide design and maintenance of various data collections and instrumentation networks.
Install, and maintain the JMCSN at designated building.
Install, configure and operate routers and switches in support of annual experiments at remote locations, CONUS and OCONUS.
Install, terminate and test cabling at remote exercise location.
Image, setup and connect client laptops as necessary to support exercise control (EXCON) personnel at remote exercise location.
Required:
Bachelor's degree in InformationTechnology
5-10 years of experience planning and integrating U.S. Army and Joint networks, mission command systems, and computer simulations
Expertise in MS Office applications
IT certification requirements:
CompTIA A+
CompTIA Network+
CompTIA Security+
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional Routing & Switching (CCNP R&S)
Security Clearance: US SECRET required
Salary: $90k - $95k
Travel: Approximately 20% a year to CONUS and OCONUS locations
Benefits:
401(k), Paid Time Off (PTO), Paid Holidays, Medical and Dental Plans, Life and Disability insurance, Education Assistance (and more).
JANUS strives to provide opportunities for career growth through training and development. We also offer an attractive comprehensive benefit package to include health and welfare plans and financial products. As part of a total rewards program, employees can benefit from our referral bonus program, and other various employee awards. JANUS Research Group takes pride in our benefit package and rewards program which has earned us the certification of a Great Place to Work
JANUS Research Group provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: Alisha Pollard, Director of Human Resources at ******************************** or calling **************. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within JANUS Research Group will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with JANUS Research Group.
JANUS Research Group participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
$90k-95k yearly 3d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in El Paso, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$55k-78k yearly est. 36d ago
Computer Field Technician
BC Tech Pro 4.2
Information technology professional job in El Paso, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 13d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Las Cruces, NM
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$33k-55k yearly est. 7d ago
Computer User Support Specialist
Link Solutions, Inc. 4.2
Information technology professional job in White Sands, NM
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM.
* Must be a U.S. Citizen
* IAT Level II certification required
* Non-remote (relocation incentive available)
The Computer User Support Specialist will provide advanced Tier 2, concierge-level support to more than 300 users at the U.S. Army Combat Capabilities Development Command (DEVCOM) Analyst Center. Support will be delivered through email, Microsoft Teams, ServiceNow incident tickets, and in-person assistance for walk-in issues. This role involves troubleshooting and resolving issues across hardware, software, mobile devices, networking (including VPN and Citrix), system administration, licensing management, and printer support.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
* Diagnose and repair hardware and software issues for computers, network printers, scanners, and mobile devices in both unclassified and classified environments.
* Provide troubleshooting and support using automated tools and diagnostics for hardware and software platforms, including Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS/HIPS, SharePoint, and Microsoft Active Directory.
* Install and configure new computers and relocate existing systems, ensuring full functionality and error-free operation while preserving and transferring user data.
* Respond to all issues received via email, walk-in, or assigned by the RNEC during duty hours through email, phone, or deskside support, ensuring compliance with Service Level Agreements (SLAs).
* Monitor compliance with information management policies during account verification and management within the Army Training Certification Tracking System.
* Maintain and update approved Microsoft Windows OS images; provide feedback, software updates, and configuration changes to RCC and NEC imaging teams.
* Research, document, and resolve technical issues independently and collaboratively.
* Develop, test, and implement new software and patches prior to release to the general user base.
* Deliver high-quality support for mission-critical systems and VIP end users.
* Collaborate with enterprise directorates and installations to ensure comprehensive end-user support.
* Serve as a focal point for organizational computer-related activities, providing guidance on technical aspects of systems and applications.
* Perform advanced technical functions, including system analysis, account creation and tracking, group policy management, scripting, and account administration.
* Apply specialized subject matter expertise in one or more areas of service desk operations.
* Facilitate and manage video teleconference events using CISCO and Microsoft Teams-based systems; provide timely updates to the team, management, and users regarding event status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Shift/Hours Information:
Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
Qualifications
* Must be a U.S. Citizen
* Must have or be able to obtain and maintain a DoD Secret Security Clearance.
* IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, GICSP, GSEC, SSCP, etc.).
* Bachelor's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts or two (2+) years of relevant experience working in an IT or Service Desk environment.
* Computing Environment certification in either Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
Preferred:
* Bachelor's Degree
* Four (4+) years of relevant experience working in an IT or Service Desk environment.
* Active Secret Clearance.
* Computing Environment certification in either Windows Server, ACAS, or HBSS.
* Experience with Dameware, Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix) is preferred.
* Experience using SolarWinds Web Helpdesk and Remedy.
* Experience working in a Department of Defense (DoD) environment.
* A problem solver and troubleshooter who thrives in resolving complex problems.
* Strong self-starter requiring minimal supervision.
* Excellent communication skills (written and oral) and interpersonal skills.
* Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Security Clearance:
* US Citizenship is required (permanent residents/green card holders do not meet the citizenship requirement).
* Background Investigation Requirement: National Agency Check with Local Agency and Credit Checks (ANACI).
* Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
* DOD Security Clearance is required (Secret-Level minimum).
* A DOD Interim Security Clearance (Secret-Level minimum) is accepted until a full DOD Security Clearance has been granted.
Physical Requirements:
Work may involve sitting or standing for extended periods. The position may require typing and reading from a computer screen. Must have enough mobility, including but not limited to bending, reaching, and kneeling, to complete daily duties in a timely and efficient manner. This may include lifting weight up to thirty (30) pounds, as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-44k yearly est. 11d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology professional job in El Paso, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 8h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology professional job in Las Cruces, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-88k yearly est. 19d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in El Paso, TX?
The average information technology professional in El Paso, TX earns between $43,000 and $100,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in El Paso, TX
$66,000
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