IT Field Technician
Information technology professional job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Head of IT - Support/Governance/Controls
Information technology professional job in Farmington Hills, MI
TITLE: Head of IT Support (Governance, Security, and Planning)
DEPT: Information Technology
The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management.
Key Responsibilities
Lead IT Governance, Security, and IT Planning & Management functions.
Develop and enforce IT policies, standards, and compliance frameworks.
Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response.
Partner with senior leadership to define IT strategy, budgets, and long-term investment plans.
Drive IT portfolio management, prioritizing initiatives based on business value and risk.
Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization.
Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services.
Lead disaster recovery, business continuity, and risk management planning.
Manage relationships with auditors, regulators, and external partners for security and compliance.
Qualifications
Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices.
Demonstrated ability to align IT strategy with business priorities.
Financial acumen in IT budgeting, cost control, and portfolio management.
Excellent leadership, analytical, and communication skills.
Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field.
Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.
Information Technology Specialist
Information technology professional job in Troy, MI
About Us
E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next.
Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years.
E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally.
About the Role
The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems.
Key responsibilities include:
Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features.
Configure and support Slack, Zoom, HubSpot, and other SaaS applications.
Evaluate and implement new tools and features to improve productivity and collaboration.
Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi).
Manage VPN access and network configurations for secure remote connectivity.
Lead the development, implementation, and enforcement of cybersecurity policies.
Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents.
Conduct regular audits and ensure compliance with data protection regulations.
Develop and maintain user guides, knowledge base articles, and quick reference materials.
About You
Bachelor's degree in information technology, Computer Science, or a related field is preferred.
Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required.
Proven experience administering Microsoft 365 and other SaaS platforms.
Strong understanding of cybersecurity principles, tools, and best practices.
Prior experience managing small office networks and remote access infrastructure.
Experience supporting Windows/mac OS devices and common productivity tools.
Familiarity with ITIL or other IT service management frameworks is preferred.
Experience with automation and scripting for SaaS administration is preferred.
Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.
Computer IT Support Technician (MSP Experience Preferred)
Information technology professional job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
IT Manager - Digital Transformation (KS35424)
Information technology professional job in Farmington Hills, MI
in Farmington Hills MI////
A Golbal IT solutions provider based in the United States, delivering innovative services for automotive industry manufacturers. As part of a larger international group, they help organizations modernize operations and build secure, scalable, and future-ready technology.
Position Overview:
An experienced IT Manager - Digital Transformation is responsible for leading the integration of business, development, and operations practices. This role will ensure seamless collaboration across teams, drive digital transformation, and deliver scalable, secure, and efficient IT solutions aligned with business objectives.
Key Responsibilities:
Leadership
Align IT initiatives with business goals, ensuring technology supports growth and innovation.
Define and implement BizDevOps strategies to improve collaboration between business, development, and operations.
Technology & Operations Management
Oversee IT infrastructure, cloud services, and enterprise applications.
Ensure system reliability, scalability, and security across platforms.
Drive automation, CI/CD pipelines, and DevOps best practices.
Team & Stakeholder Collaboration
Lead cross-functional teams including developers, operations engineers, and business analysts.
Foster a culture of collaboration, agility, and continuous improvement.
Act as a bridge between business stakeholders and technical teams.
Governance & Compliance
Establish IT governance frameworks, policies, and standards.
Ensure compliance with data privacy, cybersecurity, and regulatory requirements.
Innovation & Continuous Improvement
Introduce emerging technologies (AI, cloud-native, microservices) to enhance business agility.
Monitor KPIs and metrics to measure IT performance and project success.
While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing.
Other duties assigned depending on various projects requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
7+ years of IT management experience, with at least 3 years in DevOps or BizDevOps environments.
Strong knowledge of cloud platforms (AWS, Azure, GCP), CI/CD tools, and automation frameworks.
Experience with enterprise applications, microservices, and API management.
Proven leadership skills with ability to manage diverse teams and stakeholders.
Certifications such as PMP, ITIL, or DevOps-related credentials are a plus.
While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing.
Other duties assigned depending on various projects requirements.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
Geographic Information Systems Technician
Information technology professional job in Waterford, MI
GIS Technician
Schedule: M-F standard business hours
Pay Rate: $32 - 40 / hr
Duration: 6-month contract to hire
Must Haves:
3+ years of experience as a Surveyor
Tech savvy when it comes to surveying equipment (Trimble, Leica scanners)
Willingness to work in various weather conditions
Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys.
Plusses:
Bachelors or Associates degree of any kind
LSIT Certification (Land Surveyor in Training)
Experience with construction layout and / or utility passageways
Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD
Day to Day:
As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.
IT Cloud and Systems Administrator
Information technology professional job in Livonia, MI
The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.
Main Duties and Responsibilities
Server & Network Administration
Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
· Configure and maintain LAN/WAN, firewalls, VPNs, and switches.
· Ensure secure and reliable FTP data transfers from international partners
· Design, install, configure, and maintain computers, servers, networks, and related infrastructure
· Monitor systems performance and ensure reliability and availability
· Troubleshoot and resolve hardware, software, and network issues
· Perform regular system backups and recovery procedures and audits
· Develop and maintain documentation for systems and processes
· Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
Stay current with IT industry trends and emerging technologies
Recommend and implement best practices for achieving high reliability, scalability and cost optimization
Database and Security Administration
Support PostgreSQL databases and remote access systems.
Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
Develop and enforce security policies, access controls, and user authentication protocols.
Coordinate incident response efforts and maintain documentation of security events and resolutions.
Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
Collaborate with internal teams to ensure secure software development and deployment practices.
Provide training and guidance to staff on security awareness and safe computing practices.
Team Collaboration and Support
Work closely with a small IT team (3 staff members) to support daily operations.
Provide Tier 2/3 support for escalated issues.
Document systems, procedures, and configurations.
Skills, Qualifications, and Competencies
Required Skills
Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
Proficiency in Windows and Linux operating systems
Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
Network troubleshooting and performance tuning.
Proven incident response and security hardening experience
Compliance awareness (e.g., ISO 27001, NIST, GDPR)
Excellent troubleshooting, problem-solving and analytical skills
Familiarity with PostgreSQL and remote access tools.
Strong communication and interpersonal skills
Preferred Skills
Certifications: MCSE, RHCE, CCNA or similar
Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
Scripting in Python or Bash.
Experience with geospatial data or lidar processing is a plus.
Work Environment
On-site presence required at our Livonia, MI office.
Fast-paced office environment with multiple priorities and competing demands
Regular office hours with some requirements for additional work during busy times.
May work for long periods reviewing data on computer
Occasional 15-20% travel to office in California
Assets
Experience with test driven DevOps
Experience with continuous integration environments
Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
Moving servers and/or data to across servers a plus
Coding using python
Domain knowledge of Geospatial subject domain
Disclaimer
This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.
Information Technology System Administrator
Information technology professional job in Oak Park, MI
IT Systems & Operations Administrator
Imagine working in a place where your manager truly believes in your personal and professional development.
It's not imaginary. It's image One.
It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.
We strive for life balance, not work-life balance. We genuinely want you to be happy.
We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!”
No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program.
We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you!
Who We Are
ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?
What will your Responsibilities be?
Maintain regular and routine attendance, either onsite or remotely as scheduled.
Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet.
Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office.
Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management.
Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms.
Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed.
Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades.
Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.).
Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements.
Provide emergency after-hours support when required.
Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service.
Prepare and deliver ad hoc and routine IT reports for leadership and operational review.
What do you need to have?
3-5 years of IT support, systems administration, or related technical role
Experience with IT service management, infrastructure monitoring, and ticketing systems
Preferred: CompTIA A+, Network+, Security +
Microsoft or Cisco Certification
SQL Certification
Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems
Management/Knowledge of Huntress MDR Software, VMware
Power PDF and general management/oversight of 3rd party software
Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure
Excellent communication skills, both written and verbal
Perks of this position
Amazing workplace culture
Medical, Prescription Drug, Dental and Vision Benefits
Health Savings Account benefits
Flexible Spending Account benefits
Company paid Life Insurance
Matching 401K savings instrument
Paid Time Off Program
Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
Desktop Specialist
Information technology professional job in Sterling Heights, MI
Job Description:-
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
What will make a candidate stand out
Experience with ticketing systems (Service Now, Smart IT, IT connect etc.)
Experience working with executives
Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
Experience performing remote control of PCs and video conferencing knowledge
SCCM experience
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Help Desk Analyst
Information technology professional job in Auburn Hills, MI
We're looking for a Service Desk Analyst to support our user community by documenting, triaging, and resolving IT service requests that come in through phone, email, and online channels. In this role, you'll be a key point of contact for end users and will coordinate assignment and follow-through with appropriate IT teams to ensure timely, effective resolution and a great customer experience.
What you'll do
Serve as the first point of contact for IT support requests received via phone, email, and online ticketing
Document incidents and service requests clearly and completely in the ticketing system
Troubleshoot and resolve common issues; escalate appropriately when needed
Coordinate assignment of requests to the correct IT staff or resolver groups
Track ticket progress and ensure timely updates, communication, and closure
Follow defined IT Service Management (ITSM)/ITIL processes for incident, request, and escalation handling
Contribute to improved support by identifying patterns, recommending solutions, and supporting knowledge documentation
What we're looking for
Experience in a Service Desk, Help Desk, or IT Support environment with 4 years of experience
Experience using ServiceNow
Strong customer service mindset with excellent written and verbal communication
Ability to prioritize, manage multiple tickets, and work effectively under deadlines
Comfort working with ticketing workflows and documenting steps/results
Strong troubleshooting skills and ability to partner across IT teams
Enterprise Information Technology Architect
Information technology professional job in Sterling Heights, MI
We are seeking a highly skilled and experienced Enterprise IT Architect to join our dynamic team. The ideal candidate will have 5-10 years of experience in IT architecture, a bachelor's degree in Computer Science, Information Technology, or a related field, and a proven track record of designing and implementing comprehensive IT solutions. The Enterprise IT Architect will be responsible for aligning IT strategy with business goals, designing scalable and secure IT infrastructures, and ensuring the successful integration of new technologies within the enterprise.
The role is fully onsite Monday- Friday: Sterling Heights, MI/ Warren, MI but may require occasional travel to other company locations or client sites.
Key Responsibilities:
- Collaborate with senior management and stakeholders to understand business objectives and translate them into IT strategies and solutions.
- Develop and maintain an enterprise architecture framework that aligns IT initiatives with business goals.
- Design, document, and implement IT infrastructure and application architectures that meet business needs.
- Ensure scalability, security, and efficiency of the IT architecture.
- Evaluate and recommend new technologies and tools to enhance the IT landscape.
- Oversee the integration of new technologies into existing systems, ensuring seamless interoperability.
- Manage and coordinate with various IT teams to implement solutions across the enterprise.
- Establish and enforce IT policies, standards, and guidelines to ensure compliance with regulatory requirements and industry best practices.
- Monitor and ensure the integrity and security of enterprise IT systems.
- Act as a liaison between IT and business units, ensuring clear communication and understanding of IT capabilities and limitations.
- Provide technical leadership and guidance to project teams, ensuring alignment with architectural standards.
- Monitor the performance of IT systems and infrastructure, identifying areas for improvement.
- Implement best practices for system performance, reliability, and scalability.
- Maintain comprehensive documentation of IT architecture, including system configurations, processes, and integrations.
- Prepare and present reports on IT architecture performance, project progress, and strategic initiatives to senior management.
Qualifications:
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., TOGAF, ITIL, CISSP) is a plus.
Experience:
- 5-10 years of experience in IT architecture, with a strong background in designing and implementing enterprise-level IT solutions.
- Demonstrated experience in strategic IT planning, technology integration, and governance.
Technical Skills:
- Proficiency in enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman).
- Strong knowledge of cloud computing, virtualization, networking, and cybersecurity.
- Experience with enterprise applications and platforms (e.g., ERP, CRM, databases).
Soft Skills:
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Proven leadership abilities and experience in managing cross-functional teams.
Preferred Qualifications:
- Professional certifications in relevant technologies or frameworks.
- Experience in specific industry sectors relevant to the organization.
- Familiarity with agile methodologies and project management tools.
Work Environment:
- Flexibility to work outside regular business hours as needed for project deadlines or critical issues
-Competitive salary (Based on experience)
-Paid time off
-Health, dental, and vision insurance
-410k
-Professional development and training opportunities
Information Technology Professional
Information technology professional job in Southfield, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
COURT IT TECHNICIAN II (IT)
Information technology professional job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
* OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
* OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
* Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
* Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
* Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
* Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
* Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
* Archives digital court recordings to be in compliance with applicable statutes and court rules;
* Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
* Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
* Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
* Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
* Performs troubleshooting and formatting as needed for court-related document preparation.
* Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
* Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
* Facilitates distance learning connectivity for judicial and court staff.
* Repairs, upgrades, and installs computer hardware within authorized guidelines.
* Provides support and maintenance associated with court case management systems and end user requirements.
* Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
* Assists the administrative staff for all of the courts in developing and improving automations for systems management.
* Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
* Promptly resolves all issues and requests.
Please see the attached job description for more details.","
IT Network Administrator III - V
Information technology professional job in Lansing, MI
Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career.
Starting Salary Range: $94,000.00 - $114,700.00
Starting Salary Range: IT Network Administrator III $94,000 - $114,700 / IT Network Administrator IV $104,400 - $128,500 / IT Network Administrator V $116,000 - $143,900
Position Summary:
LBWL is currently seeking a network administrator to complement specific strengths and weaknesses in the existing team. The general job description below is an accurate overview of the position, however, the successful candidate in the current round of recruiting will have extensive knowledge and experience in data centers. This includes demonstrated senior-level capability in NX-OS, ACI, OSPF, BGP, Palo Alto Firewalls, and S2S. Knowledge and experience with MDS and UCS are an advantage.
The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide redundancy, quality of service, and capacity planning solutions. The LBWL data centers will be a primary focus.
IT Network Administrator III
Essential Functions:
Able to complete most level 3 tickets related to network administration, including basic route/switch and ACI configuration without assistance.
Able to independently complete all level 2 support tickets related to network administration without assistance.
Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support.
Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators.
Competently execute nearly all on-call tasks with limited assistance from more senior system administrators.
Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership in planning upgrades and patching.
Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP.
Competent with Layer 2 and Layer 3 switching.
Actively monitors the health of network resources including conducting capacity planning for future budget years.
Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement.
Independently author standards documents for use within the department.
Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise.
Competent with the majority of the core technologies in use at LBWL.
Self-prioritize most work with limited guidance from IT management.
Executes a training plan as defined in annual performance evaluation process.
Demonstrates a clear customer service/IT is a support organization mentality in all interactions.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Job Specifications:
Required:
CCNA required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
Bachelor's Degree in Information Management, Computer Science or similar.
5 to 7 years of experience as a Network Administrator.
Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices
Knowledge designing and implementing VLANs.
Mastery of all level 1 abilities and skills.
Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment.
Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience.
Ability to retrieve data from computerized, typed, and written sources.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Strong written and oral communication skills.
IT Network Administrator IV
Essential Functions:
Able to complete most level 3 tickets related to network administration and the data center, including basic route/switch and ACI configuration without assistance.
Able to independently complete all level 2 support tickets related to network administration without assistance.
Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support.
Able to participate in the on-call rotation with as needed assistance from system administrators or more senior network administrators.
Competently execute nearly all on-call tasks with limited assistance from more senior system administrators.
Technically competent to be assigned as the primary resource for LBWL in at least one core technology at LBWL and able to demonstrate technical leadership in planning upgrades and patching.
Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP, OSPF and ACI Datacenters.
Competent with Layer 2 and Layer 3 switching.
Actively monitors the health of network resources including conducting capacity planning for future budget years.
Able to self-manage small discrete technical projects including limited requirements to delegate tasks to others or obtain assistance to others without management involvement.
Independently author standards documents for use within the department.
Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise.
Plan and execute the technical roadmap for technologies where the system administrator is designated as primary technology in the LBWL footprint.
Provide mentoring and training to less senior system administrators in both technical and professional areas.
Actively engaged helping both peers and junior personnel raise the bar on their performance.
Research and determine new technologies to be deployed to meet evolving needs at LBWL.
Competent with the majority of the core technologies in use at LBWL.
Self-prioritize most work with limited guidance from IT management.
Executes a training plan as defined in annual performance evaluation process.
Demonstrates a clear customer service/IT is a support organization mentality in all interactions.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Job Specifications:
Required:
CCNP required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
Bachelor's Degree in Information Management, Computer Science or similar.
8 to 10 years of experience as a Network Administrator.
Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices
Knowledge designing and implementing VLANs.
Mastery of all level 1-3 abilities and skills.
Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges.
Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment.
Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience.
Ability to retrieve data from computerized, typed, and written sources.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Strong written and oral communication skills.
IT Network Administrator V
Essential Functions:
Able to complete most level 3 tickets related to network administration, including basic route/switch and ACI configuration without assistance.
Able to independently complete all level 2 support tickets related to network administration without assistance.
Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support.
Able to participate in the on-call rotation with as needed assistance from system administrators or more vendor technical support.
Competently execute nearly all on-call tasks with limited assistance from more vendor technical support.
Technically competent to be assigned as the primary resource for LBWL in most core technologies at LBWL and able to demonstrate technical leadership in planning upgrades and patching.
Competent with VTP, ISL, 802.10, STP, RSTP, vPC, BGP, EIGRP.
Competent with Layer 2 and Layer 3 switching.
Actively monitors the health of network resources including conducting capacity planning for future budget years.
Clearly exhibit leadership in leading small technical teams to complete relatively complex technical tasks or technology roll outs without guidance or intervention from management.
Independently author standards documents for use within the department.
Create complete drafts of documents for submission to Business Relationship Managers for use across the enterprise.
Plan and execute the technical roadmap for technologies where the network administrator is designated as primary subject matter expert in the LBWL footprint.
Provide mentoring and training to less senior network administrators in both technical and professional areas.
Able to assist peers and more junior personnel with accurate prioritization of small and large tasks
Actively engaged helping both peers and junior personnel raise the bar on their performance.
Able to proactively manage communication and presentation of information in a manner that leads to desired outcomes.
Research and determine new technologies to be deployed to meet evolving needs at LBWL.
Competent with the majority of the core technologies in use at LBWL.
Self-prioritize most work with limited guidance from IT management.
Executes a training plan as defined in annual performance evaluation process.
Demonstrates a clear customer service/IT is a support organization mentality in all interactions.
Clearly tuned in with managerial and enterprise priorities.
Expected to comply with all BWL policies and work rules.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Job Specifications:
Required:
CCIE required or equivalent experience. (Note that for equivalent experience, the candidate must provide a letter outlining work experience covering each point tested in the certification.)
Bachelors or Graduate Degree in Information Management, Computer Science or similar Technical Bachelors. MBA may be considered.
15+ years of experience as a Network Administrator.
Certification in one or more technologies: Cisco routing and switching, MPLS and other Internet/Telephony technologies, Cisco Unified Call Manager, Cisco ACI, ISE and/or Radius Firepower, VOIP telephony, specifically Cisco Call Manager, VPN and Tunnel setup and management, DNS, DHCP, other standard networking technologies, Cloud networking including AWS and Azure, Competent with both CLI and GUI configuration of Cisco 9k,7k,6k,5k,3k,2k devices
Knowledge designing and implementing VLANs.
Network architecture and certification as available.
Mastery of all levels 1-4 abilities and skills.
Demonstrated ability to remain technically current as technologies evolve and execute in a technically agile manner.
Clearly able to navigate charged political or interpersonal situations to calm the waters and focus on remediation of technical challenges.
Ability to work effectively with vendor technical support such as TAC, ability to work in a team environment.
Able to produce clear, professional written and verbal communication that clearly and concisely communicates technical content in a manner appropriate for the intended audience.
Ability to retrieve data from computerized, typed, and written sources.
Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies.
Strong written and oral communication skills.
Physical Requirements / Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to move about inside the office environment. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must communicate frequently with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/ below the knee level, or reach above head. On occasion, may need to use stairs.
Constantly works in a temperature-controlled office environment.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not to be construed as an exhaustive list of all duties, responsibilities and skills that may be required of the employee. Management reserves the right to add, remove, or otherwise alter these duties, responsibilities, and skills at any time.
Why Should You Apply?
Competitive wages, employee development, and opportunity for professional growth.
Robust time off benefits including vacation, free choice, sick leave, parental leave and 11 paid holidays.
Comprehensive benefits package offered including medical, prescription, dental, life insurance, long-term disability, employee assistance program.
Voluntary benefits including vision, supplemental and dependent life insurance, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, and BWL's Home Purchase Plan - Forgivable $5,000 loan for purchase of a home in Lansing.
Retirement programs including 401(a) Defined Contribution Plan (DC) (100% company paid up to 9.5 % of base salary for BU positions and up to 13% of base salary for NBU positions), 457 Deferred Compensation matches up to $2,500 per year.
Post retirement benefits offered at the respective level of coverage, co-pays and health care premium, at the same level as active employees.
Two fitness centers located on site open 24/7, work life balance program, employee assistance program, free parking and much more!
About BWL:
The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities.
The Location:
Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation's premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining.
THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER
Auto-ApplyIT Governance
Information technology professional job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
LOCAL preferred first
Additional Information
Best Regards
Alka Bhatia
IT Administrator
Information technology professional job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyIT Field Technician
Information technology professional job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Information Technology Professional
Information technology professional job in Redford, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
COURT IT TECHNICIAN II (IT)
Information technology professional job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917)
MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
-OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
-OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
*Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
Archives digital court recordings to be in compliance with applicable statutes and court rules;
Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
Performs troubleshooting and formatting as needed for court-related document preparation.
Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
Facilitates distance learning connectivity for judicial and court staff.
Repairs, upgrades, and installs computer hardware within authorized guidelines.
Provides support and maintenance associated with court case management systems and end user requirements.
Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
Assists the administrative staff for all of the courts in developing and improving automations for systems management.
Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
Promptly resolves all issues and requests.
Please see the attached job description for more details.
Job Posted by ApplicantPro
IT Administrator
Information technology professional job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support: Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-Apply