Information technology professional jobs in Florida

We are seeking an experienced IT Director to oversee our firm's technology infrastructure and ensure it efficiently and securely supports our business operations. This role requires a strong focus on compliance, cybersecurity, and strategic IT alignment within the financial services industry. Key Responsibilities Oversee the firm's entire IT infrastructure, including managing the relationship with our Managed Service Provider (MSP) and all third-party technology vendors. Serve as the main escalation point for all technology-related issues and incidents, working closely with the MSP. Lead the development, selection, and implementation of new hardware and software to improve operational efficiency. Manage the IT budget to ensure cost-effective technology solutions Develop and enforce robust cybersecurity measures to safeguard sensitive firm data. Proactively assess and mitigate technology-related risks. Manage relationships with all technology vendors, holding them accountable for performance, security standards, and service terms. Identify opportunities for technological innovation that align with the firm's business goals. Participate in committee and executive-level discussions, providing expert input and regular reports on IT initiatives. Skills and Experience Bachelor of Science in IT, Computer Science, MIS, or a related field. 5+ years of experience in Information Technology; experience in the financial services industry is preferred. Proficiency in network administration, cybersecurity, cloud computing, and IT infrastructure management. Strong understanding of the specific IT needs and regulatory requirements for financial advisory firms. Proven ability to align IT strategy with overall business objectives.

IT Systems Manager in the Miami Gardens and Davie, Florida area. THIS ROLE IS ONSITE IN MIAMI GARDENS AND DAVIE, FLORIDA AREA. We are seeking an experienced and service-oriented IT Systems Manager to lead our Information Services function. In this role, you will oversee all aspects of IT operations for our organization of approximately 400 employees, ensuring our technology infrastructure enables business success while delivering an exceptional experience to every user. The ideal candidate combines deep technical expertise with a passion for service excellence. You will modernize and optimize our systems, lead a high-performing team, and partner with leadership to drive digital transformation, all while maintaining robust security and compliance standards. ESSENTIAL FUNCTIONS: Modern Workplace Enablement: Own and optimize the Google Workspace suite to deliver a unified, intuitive digital workspace Manage identity, access, and security tools including MFA, conditional access, and role-based policies Oversee device provisioning, patching, and compliance across all endpoints Ensure laptops, conference rooms, and collaboration tools function seamlessly across all locations Partner with HR and Operations to deliver frictionless onboarding and offboarding experiences, from account creation to first-day readiness Infrastructure, Cloud & Systems: Oversee hybrid infrastructure (on-premises servers and network resources) with a focus on uptime, performance, and scalability Lead initiatives to modernize legacy systems and drive secure cloud adoption where it delivers business value Manage vendor relationships and licensing for hardware, software, and cloud services Maintain comprehensive system documentation, lifecycle tracking, and IT asset management Plan for future expansion and ensure infrastructure scales with organizational growth Security & Compliance: Protect organizational assets through a strong security posture, least-privilege principles, and vigilant monitoring Partner with Compliance and QA teams to align systems with data integrity standards and regulatory requirements Coordinate patch management, endpoint protection, and incident response protocols Conduct periodic risk assessments and drive continuous improvement in cybersecurity awareness and resilience Strategy, Projects & Innovation: Collaborate with senior leadership to align IT strategy with the organization's digital transformation roadmap Evaluate emerging tools and cloud capabilities that simplify workflows, reduce downtime, and enhance quality of life for end users Lead cross-functional projects, from system rollouts to process automation, ensuring minimal business disruption Manage IT budgets responsibly, balancing innovation with cost efficiency Stay current on market trends and leverage technology to optimize business opportunities Leadership & Culture of Service: Lead, mentor, and develop the Information Services team, fostering a culture of accountability, responsiveness, and continuous learning Redefine IT as a strategic service function, ensuring every interaction delivers value, simplicity, and trust Establish and track measurable goals for system uptime, service quality, and user satisfaction Serve as the escalation point for complex issues, communicating with transparency and empathy Champion innovation, continuous improvement, and operational excellence across all IT functions Education & Experience: Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred) 5+ years of progressive IT experience, including at least 2 years in a leadership or supervisory role Technical Skills: Deep expertise in Google Workspace administration and optimization Proven ability to manage hybrid environments (on-premises and cloud) with strong command of networking fundamentals Solid understanding of identity and access management principles and tools Experience with endpoint management, security tools, and compliance frameworks Leadership & Soft Skills: Demonstrated success in service delivery leadership, end-user experience optimization, and change management Excellent interpersonal and communication skills with the ability to translate technical concepts into clear, actionable language for diverse audiences Strong troubleshooting, prioritization, and project management abilities A mindset rooted in service, simplicity, and continuous improvement What Success Looks Like: IT is recognized as a trusted partner that enables, not hinders, business operations Systems maintain high availability with minimal unplanned downtime Employees feel supported and empowered by technology from day one Security posture is strong, compliant, and continuously improving The IT team is engaged, growing, and delivering measurable value Compensation depends on experience but is typically $110-140k annually.

About the Role We are seeking a skilled and proactive IT Operations Specialist to support our company's technology infrastructure and ensure the reliable performance of our IT systems and data center environment. This role combines hands-on technical support with ongoing data center maintenance to guarantee optimal uptime, security, and service quality across the organization. Key Responsibilities Provide first- and second-level support for hardware, software, network, and user-related issues. Monitor system performance, perform preventive maintenance, and resolve technical incidents promptly. Ensure the reliability and security of servers, storage systems, and network devices within the data center. Execute routine data center operations, including hardware installations, patching, cabling, and inventory management. Support IT infrastructure upgrades, deployments, and migrations in coordination with internal teams and external vendors. Maintain up-to-date documentation of infrastructure assets, configurations, and support procedures. Participate in on-call rotations to handle after-hours incidents and scheduled maintenance activities. Ensure compliance with company IT policies, backup strategies, and data protection standards. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. 3+ years of experience in IT support, system administration, or data center operations. Strong knowledge of Windows/Linux systems, virtualization (VMWare and Proxmox), and networking fundamentals. Hands-on experience with hardware installation, cabling, server racking, and monitoring tools. Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow), and backup/recovery systems. Strong analytical, troubleshooting, and communication skills. Ability to work independently and manage multiple tasks under time pressure. Nice to Have Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate, or VCP. Experience supporting cloud or hybrid infrastructures. Sophos XGS Firewall knowledge What We Offer Dynamic and collaborative work environment. Opportunities for professional development and certification. Competitive compensation and benefits. If you think you can meet our requirements, please send you resume to ********************************** We look forward to meeting you asap!

The Technical Specialist II assumes the responsibilities of the Technical Specialist I role and provides tier II support. In addition, s/he performs hardware and software integration for standardized or development systems, troubleshoots advanced Windows/Linux OS and network configuration issues, and performs more advanced technical services as required. Essential Duties and Responsibilities: Answers the incoming Adacel Help Desk calls. Follows standardized help desk support procedures to assist customers with their technical issues. Follows conventional hardware, software, and network troubleshooting procedures to determine if the issues can be addressed at a software level or if hardware replacement is required. Follows conventional testing procedures to repair and configure replacement hardware. Takes the necessary actions to have replacement hardware thoroughly tested and verified by a Technical Specialist II/III. Works with the Logistics department and the Support Specialists in organizing the prompt delivery of replacement hardware to customers. Works with the Support Specialists to follow up on the delivery status of the replacement hardware and ensures that the hardware is operational. Performs and assists with standardized system installations and technical refreshes. Interacts with and performs basic system configurations on standardized simulation systems. Performs system maintenance and software upgrades during annual visits. Performs site visits for service requests. Assists with the maintenance of simulation test beds and demonstration systems. Performs intermediate to advanced hardware and software integration. Provides remote support and system maintenance to customers as necessary. Works on system configuration scripts. Performs remote installations of new simulation software, visual databases, and third party software. Works on designated projects, development initiatives, and procedural improvements. Works on preparing technical documentation which includes, but is not limited to, bill of materials, system drawings, system installation plans, site surveys, installation procedures, maintenance documentation, and customer technical training. Supports internal development and test teams as required. Assists with the testing, selection, and qualification of new hardware. May be assigned as the Project Technical Lead on a designated project, serving as the primary point of contact for all the technical aspects of that project. Performs other duties as assigned by Supervisor. Competencies: Patience: Rarely gets angry and never expresses hostility towards others; avoids hurting other people's feelings; forgives other people's mistakes; is not very resentful. Stress Management: Remains calm in stressful situations; keeps his cool; takes things as they come; is able to relax in difficult situations; does not feel very tense and/or anxious. Teamwork Contribution: Feels a need to help people who are having trouble; helps those in need; feels a sense of duty towards others. Time and Priority Management: Uses time efficiently; properly determines priorities; remains focused on more urgent and important tasks; knows what to put aside without compromising results. Creativity: Is energetic and does not tire easily; is able to work hard over a long period of time. Required Qualifications: Bachelor's degree in Computer Science or a related field, or equivalent work experience. Proven field service experience working with computers, audio visual equipment, networks, and/or system deployments. Some experience supporting and troubleshooting Linux (CentOS & Red Hat) applications and distributions. Practical experience supporting and troubleshooting Microsoft software and operating systems. Practical experience troubleshooting computer hardware with basic computer malfunctions (Memory, Video Card issues, Mouse/Keyboard issues, Audio issues, & Networking). Working knowledge of computer hardware repair, troubleshooting, and configuration. Working knowledge of system design. Advanced knowledge of using Microsoft Windows XP, Windows 7, and Windows 10. Advanced knowledge of Linux applications and distributions (Centos, Red Hat, Fedora, & Ubuntu). Proficient using Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. Experience installing complex hardware and software systems. Experience configuring and troubleshooting Windows/Linux Ethernet networks. Experience scripting in bash, python, batch, AutoIT or Perl. Working knowledge of network configurations, troubleshooting, and installations. Working knowledge of AutoCad, SketchUp, and/or Visio software. Excellent customer relations skills. Good interpersonal communication skills. Good time management, prioritization and multi-tasking skills. Ability to work with minimal supervision. Ability to travel up to 60% Job is on-site Desirable 3 years of Simulation (Flight, Driver, Air Traffic Control, War game) experience. A+, Network+, Linux+, and/or MCP certification(s). Knowledge of Aviation and/or Air Traffic Control practices and concepts. Bi/Multilingual (French and/or Spanish) Other Required Qualifications: Ability to adhere to Adacel's Drug Free Workplace Policy. Ability to pass an Adacel background check while employed. Ability to travel worldwide over 50% of the time. Must currently have or have the ability to obtain a U.S. passport. Must be able to pass an FAA background check. Physical Requirements: Must be able to use simple hand tools. Occasional lifting - up to 50 lbs. Repetitive wrist, hand, and finger movement. Work Environment: Alternative work schedules (9/80) Normal office environment. Frequent airline and car travel. Typically sitting at a desk. Typically bending, crouching, stooping. Typically standing or walking. Frequent airline and car travel. Typically sitting at a desk. Benefits: Competitive Salary Healthcare Benefits, Dental and Vision 401K And more! Disclaimer: This job description reflects management's assignment of essential duties and responsibilities. It does not restrict the duties and responsibilities that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. If this job has a travel requirement, note that the frequency of travel may increase at any time due to adjustments in Adacel's business needs. Adacel will only review the first 30 applicants, if no candidate is selected will proceed with the next 30, and keep on until selections is made.

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management Requirements: Associate's degree or equivalent combination 5 years of related work experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

IT Support Specialist- EUC- Helpdesk Support Duration: 06+ Months **Only US Citizen and Green Card Required** Job Description: Executive Desktop Support: Provide comprehensive, white-glove technical support for executive-level Windows and mac OS laptops, desktops, mobile devices (iOS/Android), and associated peripherals. Software & Application Support: Install, configure, troubleshoot, and maintain executive software applications (e.g., Microsoft 365 suite, custom business applications, collaboration tools). Network Connectivity: Troubleshoot basic network issues (wired and wireless) impacting executive devices. Hardware Troubleshooting & Repair: Diagnose and resolve hardware issues, perform component replacements, and coordinate with vendors for repairs as needed. VIP Service: Provide prompt, discreet, and highly responsive support, often requiring immediate attention and problem resolution. Documentation: Maintain accurate records of support requests, resolutions, and executive asset inventory. Proactive Maintenance: Perform routine checks and maintenance to prevent issues and ensure optimal performance of executive technology. Collaboration: Work closely with other IT teams (e.g., Network, Systems, Security) to resolve complex issues and implement solutions. Training & Guidance: Provide clear and concise guidance to executives on technology usage and best practices Please provide the TOP skills, and the years of experience that you'll consider: • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. • 5-10+ years of experience in desktop support, technical support, or a similar role, with a strong emphasis on supporting VIPs or executive-level users in a financial institution. • Proven expertise in troubleshooting and supporting both Windows and mac OS operating systems Thank You Aakash Dubey ************************

The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a pluson.

Title: Helpdesk Support Contract duration: 6+ months Contract (W2 only, No C2C--This is only for Visa Independent Candidates Only ) Job Description: Executive Desktop Support: Provide comprehensive, white-glove technical support for executive-level Windows and mac OS laptops, desktops, mobile devices (iOS/Android), and associated peripherals. Software & Application Support: Install, configure, troubleshoot, and maintain executive software applications (e.g., Microsoft 365 suite, custom business applications, collaboration tools). Network Connectivity: Troubleshoot basic network issues (wired and wireless) impacting executive devices. Hardware Troubleshooting & Repair: Diagnose and resolve hardware issues, perform component replacements, and coordinate with vendors for repairs as needed. VIP Service: Provide prompt, discreet, and highly responsive support, often requiring immediate attention and problem resolution. Documentation: Maintain accurate records of support requests, resolutions, and executive asset inventory. Proactive Maintenance: Perform routine checks and maintenance to prevent issues and ensure optimal performance of executive technology. Collaboration: Work closely with other IT teams (e.g., Network, Systems, Security) to resolve complex issues and implement solutions. Training & Guidance: Provide clear and concise guidance to executives on technology usage and best practices Please provide the TOP skills, and the years of experience that you'll consider: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. 5-10+ years of experience in desktop support, technical support, or a similar role, with a strong emphasis on supporting VIPs or executive-level users in a financial institution. Proven expertise in troubleshooting and supporting both Windows and mac OS operating systems Thanks, and Regards Abdul Azim (U.S IT Recruiter) Phone: ************ Email: **************** LinkedIn: linkedin.com/in/abdul-azim-a4065b214 Head Office: South Plainfield, NJ Website: ************** We are an E-Verify Company

This is a 6 month temp to Perm The onsite Warehouse IT Service Support II role is essential for delivering high-quality IT support to users, Key Responsibilities: Provide comprehensive hardware support for RF scanners, printers (document centers, group LaserJet, and label printers), PCs, video conferencing systems, mobile devices, and tablets as well as networking, messaging, security, and mobility platforms Handle user access requests and issues Support internal systems and applications This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of IT service delivery. Essential Duties & Functions Job requires worker to be on-site being dependable and reliable. Travel to other locations within a 2-hour driving radius for support and project purposes, when remote assistance is not feasible. Identify, troubleshoot, and resolve hardware issues, user access problems, and internal application or networking issues before escalation. Manage assigned tickets through ServiceNow, creating and documenting all activities in the internal ticketing system, and updating the status to reinforce service level agreements. Coordinate the on-site computing equipment inventory with active knowledge of device usage and purposes. Develop partnerships with Operations to understand the business activities, both current and future, to advise on and contribute to the enhancement of technology best practices. Respond to IT service phone calls, emails, and IMs promptly. Adhere to IT policies and processes, following best practices in technical support and customer service, and provide training to end users when required. Perform other duties as assigned. Knowledge, Skills, and Abilities Technical Proficiency: Knowledge and hands-on experience with a variety of hardware devices, including RF scanners, printers (document centers, group LaserJet, and label printers), PCs, video conferencing systems, mobile devices, and tablets as well as networking, messaging, security, and mobility platforms. Operating Systems: Proficient in both Windows and Linux operating systems. Communication Skills: Strong communication skills, both written and verbal, with fluency in English. Strong customer service skills Solid skillset in planning, organization, analytical thinking, and problem-solving. Solid skillset in relationship building, taking ownership of tasks and projects, and effectively communicating technical ideas and concepts in a user-friendly manner. Problem-Solving Abilities: Proactive approach to solving technical problems, conducting efficient research, and adapting to rapidly changing environments and priorities. Teamwork and Independence: Ability to determine and prioritize when to work independently or within a cooperative team environment, helping to accomplish shared goals. Physical Demands While performing the duties of this role, the employee is frequently required to use their hands to handle or feel objects, tools, or controls, and to talk and hear. The role necessitates standing, walking, reaching with hands and arms, as well as stooping, kneeling, crouching, or crawling. The employee must possess the ability to lift and/or move objects weighing up to 50 pounds. Specific vision requirements for this job include close vision, distance vision, and peripheral vision. The noise level in the warehouse environment can be loud, and quiet in other settings. Qualifications & Requirements Education (preferred but not mandatory): Associate's, bachelor's degree in computer science or a related field, or technical diplomas or certifications. 3 to 4 years of experience in a warehouse environment, executing most, if not all, of the essential duties and functions listed, and possessing the requisite knowledge, skills, and abilities necessary for the job, including the physical requirements. Mandatory use of safety shoes.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

We are seeking a detail-oriented and motivated IT Systems Analyst to join our team. In this role, you will evaluate and monitor the performance of our information technology systems, identify user needs, and recommend improvements to enhance efficiency and functionality. You'll serve as the key liaison between end users and the engineering or development teams. The candidate will be responsible for supporting physicians nationwide as well as packing and putting labels on boxes. Key Responsibilities: Review and analyze IT system operations to ensure optimal performance Gather and assess user requirements to recommend system enhancements Act as the primary point of contact between users and technical teams Follow established procedures and guidelines to carry out tasks Work under close supervision and report to a project leader or manager Must Haves: Associate's degree in Information Technology or a related field (or equivalent experience) 1-3 years of experience in IT systems analysis or a related area Experience in Service Central /Now Ticketing System Familiarity with standard IT concepts, practices, and procedures Strong communication and problem-solving skills Strong Organizational skills and patience

BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following: Ensuring high reliability and performance of the network, infrastructure and internet. Help support data security and risk management protocols. Developing and maintaining a culture of the highest customer service and user satisfaction. Significant attention to new systems training and change management. Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems. Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies. Assist with IT vendor relationships. Develop a continuous improvement focus of IT operations. Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure. Deploys/implements new technology. Qualifications: 3 or more years' experience in a Systems Administration role. Up to date knowledge of current technology and proficiency in IT best practices. Proven ability to deliver a customer-centric IT function. Ability to work collaboratively in teams and with executive management in a fast paced, robust environment Excellent written and verbal communications skills. Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.

Desktop Support Technician - Entry Level / Early Career Employment Type: Full-Time Who We Are: Vernovis is a Total Talent Solutions company that specializes in T echnology, Cybersecurity, Finance & Accounting functions . Founded and headquartered in Ohio, we help professionals achieve their career goals by connecting them with innovative projects and dynamic direct-hire opportunities in the Midwest and beyond. Are you a recent graduate with a passion for technology and problem-solving? Our client, a leading provider of medical imaging and diagnostic services, is seeking a Desktop Support Technician who is ready to kickstart their IT career in a hands-on environment. This role is perfect for someone who enjoys helping others, takes pride in solving technical challenges, and wants to grow within a collaborative, fast-paced organization. What You'll Do Provide first-level technical support for users-troubleshooting software, hardware, and peripheral issues. Respond to support tickets and calls quickly and courteously, ensuring an excellent customer experience. Document, track, and monitor issues to ensure timely resolution. Collaborate with System Engineers and other team members to resolve escalated issues. Assist with the setup, configuration, and deployment of computers and software tools. Work primarily during 1st shift hours (after 6 months, paid on-call rotation every 8 weeks) What You'll Bring A strong work ethic and enthusiasm for learning new technologies. At least 1 year of experience working with Microsoft Windows operating systems (through coursework, internships, or professional experience). Bachelor's degree in a technical field or Associate's degree plus related work experience. Basic understanding of networking and remote access troubleshooting. Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Excellent communication skills and a customer-first mindset. Ability to collaborate with peers and support users at all levels of the organization. Must have a valid driver's license and reliable transportation, as you will be supporting multiple sites (mileage will be compensated). Preferred (Not Required) Prior experience in a helpdesk, customer support, or IT internship role. Exposure to healthcare, radiology, or medical informatics systems (a plus, not required). The Vernovis Difference: Our core values fuel our decisions and guide our actions: Integrity - an uncompromising commitment to honesty and strong moral principles; Collaboration - a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals; Extraordinary Service - a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations. Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.

Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry. We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals. DUTIES AND RESPONSIBILITIES: Analyze and provide solution to low complexity and routine computer issues Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions Oversee the Incident, Problem, and Change management processes Identify incident trends; recommend and implement improvements to reduce volume Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems Keep Operations team up to date with new implementations and technologies Establish clear communication channels for feedback from customers, peers, and cross functional teams Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions Make certain that technology solutions adhere to quality standards Collaborate with the project teams to review or inspect work to guarantee their quality Assist in other tasks as required QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated ability to balance department efficiency and service excellence. Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively. Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers. Demonstrated ability to work well with cross-functional groups. Self-motivated, able to multi-task, and detail oriented. Strong organizational, analytical, problem-solving and decision-making skills. Able to maintain a professional demeanor and a polished professional appearance. Background checks will be completed on all candidates considered for hire. REQUIREMENTS: Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center) Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server) Must have the required technical skills to identify system problems, as well as seek out ways to improve processes Must be able to learn procedures quickly and be a team player Easily adapt to new organizations / technical environments Ability to handle and prioritize multiple tasks Project management on small to medium projects Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, stand, bend, stoop, kneel or crawl Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Work on Specialized equipment WHY SINTAVIA: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans after 30 days Paid PTO and holiday Paid life and long-term disability insurance 401(K) retirement plan and matching program We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound. Sintavia is an equal opportunity employer and a drug free workplace. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are seeking a Support Technician to provide first- and second-level technical support to end users. The role involves diagnosing hardware, software, and network-related issues, supporting collaboration tools, and delivering an excellent customer support experience in a corporate IT environment. Key Responsibilities Provide on-site and remote technical support for desktops, laptops, printers, mobile devices, and peripherals Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues Support collaboration and AV technologies, including Microsoft Teams, video conferencing systems, and meeting room setups Install, configure, and maintain Windows operating systems, applications, and standard IT tools Manage user accounts, access, and basic security tasks following IT policies Document incidents, resolutions, and procedures using ticketing systems Escalate complex issues to higher-level support teams when required Deliver high-quality customer service while interacting with end users Assist with asset management, device refreshes, and IT onboarding/offboarding activities Perform physical tasks such as moving, installing, and setting up IT equipment as needed Required Skills & Qualifications Technical & Functional Skills Strong analytical and problem-solving abilities Hands-on experience with desktop/laptop troubleshooting (Windows environment) Familiarity with AV equipment and video conferencing tools Basic understanding of networking concepts (LAN/Wi-Fi, VPN, printers) Experience using ITSM or ticketing tools Communication & Customer Service Excellent verbal and written communication skills Strong customer service mindset with the ability to support non-technical users Certifications (Preferred) CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation CompTIA Network+

Minimum of 4 years' experience in complex organization or equivalent Strong stakeholder management skills and experience. Responsible for site Information Risk Management (IRM) compliance and actively driving remediation of local vulnerabilities and non-compliance. Escalating site IT problems and business impact to Site Operations Lead (SOL) and/or IT Partners Strong communication and analytical skills. Skilled in systematically troubleshooting complex issues to a root cause and reporting out to stakeholders in business language Skilled in investigating and fixing complex issues across organizational boundaries, including vendors Emotional intelligence (i.e., patience, listening, self-reflective, thoughtful, ability to build trusting relationships, reasoning, and understanding) Strong relationship and influencing skills with people at all levels in the organization and in diverse cultures. Ability to work with other disciplines in a global environment, and to bridge technical, commercial and IT skills. Working knowledge of ITIL Foundations Ability to work effectively and maintain composure under pressure Fluent in English, spoken and written

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This role will support activities such as process documentation, compliance monitoring, audit preparation, and participation in IT-related projects. Key Responsibilities: Assist in updating and organizing IT policies and procedures. Support the collection and preparation of evidence for internal and external audits. Contribute to monitoring performance and compliance indicators. Participate in reviewing vendor contracts and governance controls. Assist in continuous improvement initiatives and IT projects. Provide support in IT projects, including planning, documentation, and follow-up on deliverables. Requirements: Currently pursuing a degree in Business, Information Systems, Computer Science, or related fields Microsoft Office (Excel, PowerPoint) Strong organizational skills and attention to detail Good written and verbal communication Proactive and quick learner Languages: Portuguese and English Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

. 2 to 3 days in the office in Bonita Springs, FL Technical Skill Set. They would like someone who knows a little bit about everything and can refer it out to the proper groups. Example: The client has a dedicated Network and Active Directory Group. The IT Infrastructure Manager will need to know enough to explain the issue and get it to the right person/group. AWS and any certifications would be helpful. Everything is moving to AWS, and they have a significant backlog. The IT Infrastructure Manager role involves managing IT operations, which includes System Administrators and IT Coordinators. The IT Infrastructure Manager will implement IT service management practices based on the ITIL methodology, ensure effective daily IT operations, and manage critical infrastructure processes, including Pathing, Backup, and Disaster Recovery Planning (DRP). Responsibilities also include vendor management, budget oversight (OPEX and CAPEX), leading local projects aligned with business unit priorities, and coordinating inter-GT activities related to Security and Architecture. Also, the IT Infrastructure Manager will facilitate the regional rollout of global projects and initiatives, driving IT excellence to support organizational goals. Responsibilities: Plan, organize, coordinate, and direct operations, security, network, systems, and application deployment (cloud and on-premise), along with service desk and support functions for the IT Infrastructure department. Develop improvements to enhance hardware and network architecture, system methodology, and project governance. Collaborate with the Security and Development teams to assess information security risks and ensure compliance with standards and policies. Create and manage the IT department's annual expense and investment budget, negotiating with external providers to safeguard company interests and ensure SLAs. Oversee the development of requirements and specifications, ensuring compliance with PCI and SaaS regulations. Lead the IT infrastructure team in implementing technical solutions, secure installations, and design reviews. Ensure service management based on ITIL methodology and oversee daily IT operations and support. Manage key IT infrastructure processes such as Pathing, Backup, and DRP, along with vendor and budget management (OPEX and CAPEX). Requirements: Bachelor's degree in Engineering, Computer Science, Information Technology, or related field. An equivalent combination of education and experience will be considered. 3 to 6 years as an Infrastructure Lead or Manager managing Windows and Linux Servers. Experience managing an AWS environment Work in a matrix environment and transnational companies. Demonstrated leadership skills, with the ability to provide strategic direction, collaborate with cross-functional teams, and manage a diverse IT workforce. Demonstrated leadership in troubleshooting and problem-solving: Proven ability to lead teams in identifying, analyzing, and resolving complex issues promptly. Foster an open environment for collaboration and creativity, encouraging team members to contribute ideas and solutions to overcome challenges effectively. Knowledge of industry best practices, emerging technologies, and trends related to IT operations, security, and compliance.

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.