Information technology professional jobs in Fort Myers, FL

About the role The Technical Support Specialist is responsible for delivering exceptional customer service and technical assistance to clients using our property management software. This role ensures that customers can efficiently utilize the platform to meet their business needs by addressing inquiries, troubleshooting issues, and providing guidance. The ideal candidate will have a strong problem-solving mindset, excellent communication skills, and a passion for helping customers succeed. What you'll do Customer Assistance: Respond to customer inquiries via phone, email, or chat promptly and professionally, ensuring high satisfaction rates. Troubleshooting: Diagnose and resolve software issues, escalating complex problems to higher-level support or engineering teams when necessary. Product Knowledge: Stay up-to-date with the software's features, updates, and integrations to provide accurate information to customers. Training & Guidance: Assist customers with onboarding, product training, and best practices to optimize their use of the software. Documentation: Create and update knowledge base articles, FAQs, and support documentation to enhance self-service options for customers. Feedback Loop: Gather and relay customer feedback to product and development teams to contribute to continuous improvement. Ticket Management: Prioritize and manage support tickets efficiently using the company's support platform. Collaboration: Work closely with sales, training, and product teams to ensure a seamless customer experience. Qualifications Experience: 1 year in a customer support or technical support role, preferably in the property management industry. Skills: Strong problem-solving and troubleshooting abilities. Excellent verbal and written communication skills. Familiarity with CRM, help desk tools, and property management software is a plus. Education: Bachelor's degree or equivalent experience in business, technology, or a related field. Other Requirements: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. A customer-first mindset with a passion for delivering solutions.

The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Optivate (f/k/a EyeMD EMR Healthcare Systems) is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals. Position Summary: We are seeking a long-term, tech savvy, and organized Application Specialist Level I or II to join our team. The Application Specialist serves as a crucial bridge between our clients and our technology solutions, managing full EMR implementations from initiation to Go Live. Working on the front lines with customers, youll report to the training manager and help to improve our overall customer onboarding experience. This role involves working with multiple software platforms including EyeMD EMR, Flexsys Optical Software, and Axon Patient Engagement, as well as various customer support and management tools. This is a year-round position with travel requirements for conferences and onsite client training, working a hybrid schedule from Bonita Springs, FL. Job Duties: Assist with the setup, customization, and deployment of EMR software based on practice workflows and provider needs. Receive, review, and document bug reports, and feature requests from users, internal teams, and or through the EMR software. Conduct live or virtual EMR software demonstrations for potential clients, focusing on key features and workflow solutions. Assist with new client onboarding and system setup of optical software, ensuring smooth transition to the software platform. Develop user guides, workflow documents, and quick reference materials to support learning for both internal and customer facing distribution. Attend large Ophthalmology conferences, such as AAO and ASCRS to support the team and demo the products of Optivate. Qualifications: Bachelor's degree or equivalent combination of education and experience. Three (3) to five (5) years of experience in technical support, customer service, or software implementation roles. Ability to work from our Bonita Springs, FL office on Tuesdays and Thursdays. Proven track record of managing full software implementations from start to finish. Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences. Proficiency in remote troubleshooting and guiding clients through complex resolution steps. Experience with ticketing systems and customer relationship management. Willingness to travel to conferences and provide onsite client training as required. Nice to Have: Experience with EMR/EHR systems, particularly in healthcare technology implementations. Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments. Experience with optical software systems and patient engagement platforms. Knowledge of healthcare workflows and industry-specific requirements. Experience with QA testing and software documentation. What We Offer: Competitive salary Hybrid work model with flexibility and work-life balance Comprehensive benefits including medical, dental, vision, and 401(k) Generous paid time off and holiday schedule Opportunity to grow within a mission-driven and innovative healthcare tech company

Benefits/Perks Competitive Compensation Career Growth Opportunities Training/Certification on-the-job Monthly sales commissions Job SummaryuBreakifix is a national franchise with three locations in the Naples/Collier County area and we are seeking experienced consumer electronics repair technicians. We repair all models of cellphones, smartphones, computers, game consoles, TVs and electronic devices. Your job requires you to greet customers cordially, troubleshooting and providing accurate diagnostics on customer's devices, executing a high-quality repair per OEM/Partner standards and returning a fully repaired, like-new device back to the customer and then recommending products and services to help our customers. This requires you to know and understand the check-in and check-out procedures and ability to run the cash register and create workorders. You will be required to study and pass Google and Samsung Technician certification testing requirements within 6-8 weeks. Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair customer's iPhones, Smartphones, iPads, tablets, computers, video game consoles, and other electronic devices while maintaining manufacturer standard quality and functionality. We are authorized Samsung and Google service warranty centers and Apple Independent Repair Provider and all our technicians are required to to receive continual electronics repair training to stat up-to-date with our partner's requirements. We are also the authorized insurance repair centers for multiple insurance companies and vendors including Asurion and we are able to do OEM repairs for iphone and ipad products. Job Purpose: Serves customers by providing the best solution and experience for their technology repair needs. Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop! Some of our work requires going to customer's homes and repairing phones and computers in our RemoteTech van on site. Minimum requirements Previous 1-3 years experience as cellphone/computer repair technician Sales experience a plus Strong troubleshooting and analytical skills Strong written and verbal communication skills We are a drug-free workplace Proven ability to learn new, required skills to ensure the best possible customer experience Basic computer skills Strong organizational and time management skills Great attention to detail Ability to work well with others in a small, close-knit team Ability to study and become Samsung, Google and Asurion certified Current FL driver license and reliable transportation Tasks and Responsibilities Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand Assist customers from the initial check-in process all the way through to the completion of their repair Provide recommendations for problem resolution Diagnose, troubleshoot and repair devices Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Provide additional recommendations for accessory up-selling Ensure that all repairs meet or exceed uBreakiFix quality standards Greet customers in a friendly, professional manner and maintain a positive work environment Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit Keep track of all devices and inventory while safeguarding all store stock Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair Maintain the cleanliness and professional appearance of the store Must pass routine illegal drug and felony background checks to remain employed Able to keep your composure when faced with multiple deadlines Preferred Skills affecting Starting Pay Previous positive ubreakifix work experience a major plus! Previous cellphone/smartphone repair technician experience with any repair company with positive references Previous computer repair technician experience with any repair company with positive references Computer repair certifications Apple/Mac repair certification Microsoft repair certification Samsung repair technician certification/experience Google repair technician certification/experience Asurion repair technician certification/experience Compensation: $13.00 - $24.00 per hour uBreakiFix is the nationwide leader in professional same-day electronics repairs-including iPhone , Samsung , PC, Mac, iPad, and other tablets and cell phones. Our professionally trained and certified technicians provide fast and affordable iPhone repairs, cell phone screen replacements, and all fixes for PCs, Macs, and tablets. With 836 locations in all, we have more than a decade of experience diagnosing and fixing everything from Samsung issues to iPad screen replacements.

Job Description Information Technology Administrator II BCB Homes has been awarded the distinction of being one of the Best Places to Work in Florida for 2022, 2023, 2024 and 2025! Only 100 companies in all industries in the state of Florida have earned this honor; if you would like to be a part of this award-winning team, please see below. The Information Technology Administrator II is a pivotal role that goes far beyond traditional back-end support. Reporting directly to the Business Technology Manager, this position encompasses responsibilities such as implementing and maintaining both third-party and proprietary software and hardware systems. However, the primary objective is ensuring seamless office operations. Key duties include troubleshooting and resolving issues related to employee workstations, phones, and the internal network. Additionally, this role requires handling a range of moderately complex tasks, such as: Implementing and maintaining laptops, desktops, and computer peripherals Managing active directory domain controllers, servers (application, file, etc.), and phone systems Administering software solutions like Office 365, Windows OS, Mac OS, and email/phone systems Experience with web-hosting environments and/or Azure configuration is highly desirable. This role is essential to maintaining an efficient and technology-driven workplace. What You'll Do Assist with the use, installation, and maintenance of workstation and domain computers, printers, and other hardware. Set up and configure desktops, laptops, Mac hardware, and peripherals to ensure seamless daily operations. Install and configure software and employee accounts according to departmental needs. Manage employee accounts, including Active Directory, VPN, Office 365, email, phone systems, and support desk tools. Handle password and security credential assignment, maintenance, and secure storage. Conduct inventory management and asset tracking for IT equipment. Document current and future business processes for reference and improvement. Develop scripts to automate internal workflows and enhance efficiency. Troubleshoot, repair, and maintain computer and phone equipment promptly. Stay updated on modern technologies, techniques, and methodologies relevant to the role. Provide insights and recommendations on emerging technologies and best practices to help the team work smarter and more efficiently. Monitor internal network performance and propose solutions to improve reliability and speed. Collaborate with software developers to configure both in-house and cloud- What You'll Bring Experience: 5+ years in Information Technology Administration. Education: A degree in Computer Information Technology or a related field is preferred, but relevant IT certifications are also acceptable. Technical Skills: Strong proficiency with computers and Microsoft Office applications. Networking Knowledge: Hands-on experience with networking infrastructure and configuration. Communication Skills: Excellent oral and written communication abilities. Adaptability: Ability to thrive in a fast-paced environment and quickly switch contexts between different platforms and infrastructures. Customer Service: Deliver professional, clear, friendly and solution-oriented communication across all support channels (email, phone, in-person, ticketing systems). About Us BCB Homes is Southwest Florida's premier custom home builder and the destination employer for those who are seeking employment with a growing company led by a forward-thinking leadership team in a culture of family and integrity. Our Core Values of Honesty, Integrity, Communication, Passion and Innovation inform our clients, vendors and community who we are and drives our decisions. We believe our employees are our greatest asset, as indicated by our low turnover and high retention rates as compared to industry standards. We have 230 employees in three offices in Naples, Sarasota and Boca Grande and we are still growing. We are proud to stand out by offering the following to our employees: Employee ownership Employee referral bonus Leadership training Career planning Management training In-house training and education Open-door policy Peer recognition Service awards Annual offsite company party Annual onsite company BBQ Safety awards Annual employee satisfaction surveys Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance 8 paid holidays Compensation Package: Pay: From $75,000 annually Bonus opportunities Weekly pay Schedule: Full-time 8 hour shift Monday to Friday Ability to Commute: Naples, FL 34104 (Required) Ability to Relocate: Naples, FL 34104: Relocate before starting work (Required) Work Location: In person. This is not a remote or hybrid position.

Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Instructors are responsible for leveraging their expertise to deliver education services to students through: Planning and organizing instructional methods and resources Programmatic accreditation (if applicable) Facilitating student engagement in the classroom/learning environment Working one-on-one with students Assessing students and providing developmental feedback Job Requirements: Must have a Master's Degree in Information Technology Must have 2 years of professional experience

A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and deliverables. Enforce ITSM processes for Change, Incident, and Problem Management. Utilize dashboards and reports to track SLA and KPI compliance weekly. Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. Support acceptance testing and service activation for new network services. Contribute to developing and refining procedures for Field Network infrastructure. Participate in network design discussions and document requirements for large-scale projects. Track and report on the lifecycle of field network devices. What We're Looking For: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). 3+ years of experience in IT Service Delivery or related roles. Experience supporting network infrastructure in large enterprise environments. Familiarity with network vendors such as Cisco, Meraki, and Fortinet. Strong understanding of circuit connectivity and infrastructure. Exceptional customer service and escalation management skills. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. Familiarity with Telecom Expense Management (TEM) tools. Strong data analysis skills using Excel. Excellent communication and presentation skills; ability to build relationships across diverse teams. Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Excellent Opportunity for Helpdesk technicians Full Time Contract 8 weeks Pay: $15 or $18 depending on experience Under general supervision of the IT & Communications Manager, provides Tier 1 and 2 desktop support for users, computers, and technology for the computer environment. The Desktop Specialist is responsible for providing a variety of configuring, installing, and supporting end\-user computing solutions (i.e. hardware, software, printers, phones, and other approved end\-user hardware peripherals such as scanners, AV equipment, etc.). Performs regular maintenance and updates to operating systems, software packages and hardware while minimizing downtime and increasing productivity. Monitors the performance of the City's desktop infrastructure and make suggestions for improving efficiency. SPECIFIC DUTIES AND RESPONSIBILITIES: The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job\-related tasks other than those specifically presented in this description. Installs, tests, and repairs City hardware and software, performs routine maintenance and applies vendor updates to software to include PCI (Payment Card Industry) and PS (Public Safety) compliant computers\/profiles. Assists with the installation and configuration of VOIP equipment to include voice and video teleconferencing equipment and software. Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative systems. Provides exceptional customer service in person, via phone and email as appropriate by Interacting with City staff to establish support priorities and explain the capabilities and limitations of the available equipment and software. Responds to, completes and assists with service requests that are assigned from the ITS Helpdesk ticketing systems to maintain exceptional customer support and to meet or exceed all Service Level Agreements in place. Analyzes PC, network, software and peripheral requirements or issues. Works with IT Security staff to detect and remove viruses, malware, and other threats to the network and equipment. Participates in hardware and software reviews and recommend purchases. Analyze and make recommendations for hardware and software standardization. Assists in preparing and distributing user guides and training. Documents procedures, standards, best practices configurations, settings, installation sequences and back\-out instructions. Serves as contact for remote network locations to obtain clarification of problems and to identify solutions and\/or corrective actions. Assists as Technical Liaison between Vendors of hardware and software to include wireless vendors for connectivity with the City's mobile computers. Researches new equipment\/trends for City application and compatibility. May be required to operate a motor vehicle in performance of assigned tasks. Performs other related duties as required. MINIMUM QUALIFICATIONS: Education and Experience Associate's degree from an accredited college or university in IT, Computer Science or a related field; or High School Diploma\/GED and four (4) additional years of related experience. Five (5) years of experience in computer networking and PC troubleshooting. Licenses or Certifications CompTIA A+ Certification. Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion. OTHER JOB REQUIREMENTS None. PREFERRED QUALIFICATIONS None. ADDITIONAL MINIMUM QUALIFICATIONS REQUIRED: KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: Modern office practices and procedures. Report and recordkeeping principles and techniques. Principles of microcomputer and telecommunications systems, procedures, analysis, design and programming. Networks facilities, TCP\/IP, Ethernet topology, PC hardware and software. PC applications such as Client Access, Outlook, PC Anywhere, MS Office Suite, and Internet connections. Microsoft PC\-based operating systems and Netware. Skill in: Oral and written communications for effective expression and clarity. Customer service. Troubleshooting and analysis. Ability to: Provide 24\/7 support and service when necessary. On call and standby assignments will be required. Relate to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact and\/or confrontational situations. Be adaptable to performing under frequent deadlines and\/or in response to emergencies. Apply sound judgment and interpretation based on acquired knowledge in circumstances where limited standardization exists. Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions. Prioritize several activities and perform under pressure. Identify and solve user problems. Utilize a variety of modern office equipment, i.e., computers, facsimile machines, copiers. Compare and\/or judge the readily observable, functional or composite characteristics of main system, remote systems, terminals and related system peripherals. Add, subtract, multiply and divide, interpret graphs and calculate decimals and percentages. Configure, operate, and install PC hardware, software and peripherals. Inspect items for proper length, width and shape, and visually read various information. Train users on and recognize, analyze and resolve problems with PC hardware and software. MINIMUM STANDARDS REQUIRED: WORK ENVIRONMENT\/ CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks are generally performed in a common office environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and\/or up to 20 lbs. of force frequently, and\/or up to 10 lbs. of force constantly to move objects. Tasks require some unassisted lifting, carrying, pushing and\/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration and require moderate levels of eye\/hand\/foot coordination. Requires the ability to speak, hear (perceive sound) and\/or signal people to convey and exchange information; differentiate between colors or shades of color; read a variety of materials, at times complex; apply principles of rational problem\-solving; record and deliver information, explain procedures, issue and follow oral and written instructions; and communicate effectively and efficiently in Standard English. 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Qualifications MINIMUM QUALIFICATIONS: High School diploma or equivalent. Two (2) years of experience in computer support or a related field. PREFERRED QUALIFICATIONS: Associate's degree. Advanced industry certifications in computer repair or equivalent. Relevant experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of industry-standard networking technologies, procedures, and methodologies. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to efficiently work independently with minimal direction or direct oversight. Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent. Revised: 5/31/23 Responsibilities Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner. Use industry-standard tools to install, manage, update, and maintain computer hardware and software. Assist educators in planning for and use of technology in the instructional program. Manage the implementation of standard inventory, maintenance, and disaster procedures for resources. Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques. Recommend budget requirements and provide purchase order information for school technology planning. Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation. Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies. Revised: 5/31/23 Additional Job Information $24.70, S09, 8 hours, 255 days

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

Job Summary: The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: • Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. • Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. • Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. • Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). • Work closely with IT infrastructure teams to support servers, network devices, and security protocols. • Provide training and guidance to end users on IT best practices and security policies. • Document technical issues, solutions, and support activities in the ticketing system. • Assist in hardware deployment and upgrades, including imaging and configuring new devices. • Ensure compliance with HIPAA, security policies, and IT standards. • Collaborate with vendors and third-party providers to resolve hardware and software issues. • Participate in on-call rotation or after-hours support, as needed. Required Qualifications: • Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). • 2+ years of experience in IT support, preferably in a healthcare or clinical setting. • Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. • Experience with EHR systems, medical peripherals, and clinical application support is a plus. • Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). • Excellent problem-solving and customer service skills. • Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. • Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: • Experience working in a healthcare IT environment. • Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. • Familiarity with HIPAA compliance and IT security best practices. • Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: • This role requires frequent travel to physician clinics within the assigned region. • Must have reliable transportation to travel to remote locations. • Must be able to lift and transport IT equipment (up to 50 lbs). • Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Information Technology Administrator I BCB Homes has been awarded the distinction of being one of the Best Places to Work in Florida for 2022, 2023, 2024 and 2025! Only 100 companies in all industries in the state of Florida have earned this honor; if you would like to be a part of this award-winning team, please see below. The Information Technology Administrator I provides technical support to internal staff across the organization. This position is responsible for diagnosing, troubleshooting, and resolving hardware and software issues in a timely and professional manner. The Information Technology Administrator I will utilize the company's ticketing system to manage service requests, document resolutions, and ensure effective communication with end users. The ideal candidate will demonstrate strong technical expertise, excellent problem-solving skills and a customer-focused approach to maintaining the reliability and performance of company technology systems. Key duties include troubleshooting and resolving issues related to employee workstations, phones, and the internal network. Additional duties include: Implementing and maintaining laptops, desktops, and computer peripherals Managing active directory domain controllers, servers (application, file, etc.), and phone systems This role is essential to maintaining an efficient and technology-driven workplace. What You'll Do Assist with the use, installation, and maintenance of workstation and domain computers, printers, and other hardware. Set up and configure desktops, laptops, Mac hardware, and peripherals to ensure seamless daily operations. Install and configure software and employee accounts according to departmental needs. Manage employee accounts, including Active Directory, VPN, Office 365, email, phone systems, and support desk tools. Document current and future business processes for reference and improvement. Troubleshoot, repair, and maintain computer and phone equipment promptly. Stay updated on modern technologies, techniques, and methodologies relevant to the role. Provide insights and recommendations on emerging technologies and best practices to help the team work smarter and more efficiently. Monitor internal network performance and propose solutions to improve reliability and speed. What You'll Bring Experience: 2+ years in Information Technology Administration. Education: A degree in Computer Information Technology or a related field is preferred, but relevant IT certifications are also acceptable. Technical Skills: Strong proficiency with computers and Microsoft Office applications. Communication Skills: Excellent oral and written communication abilities. Adaptability: Ability to thrive in a fast-paced environment. Customer Service: Deliver professional, clear, friendly and solution-oriented communication across all support channels (email, phone, in-person, ticketing systems). About Us BCB Homes is Southwest Florida's premier custom home builder and the destination employer for those who are seeking employment with a growing company led by a forward-thinking leadership team in a culture of family and integrity. Our Core Values of Honesty, Integrity, Communication, Passion and Innovation inform our clients, vendors and community who we are and drives our decisions. We believe our employees are our greatest asset, as indicated by our low turnover and high retention rates as compared to industry standards. We have 230 employees in three offices in Naples, Sarasota and Boca Grande and we are still growing. We are proud to stand out by offering the following to our employees: Employee ownership Employee referral bonus Leadership training Career planning Management training In-house training and education Open-door policy Peer recognition Service awards Annual offsite company party Annual onsite company BBQ Safety awards Annual employee satisfaction surveys Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance 8 paid holidays Compensation Package: Pay: $45,000 - $65,000 per year Bonus opportunities Weekly pay Schedule: Full-time 8 hour shift Monday to Friday Ability to Commute: Naples, FL 34104 (Required) Ability to Relocate: Naples, FL 34104: Relocate before starting work (Required) Work Location: In person. This is not a remote or hybrid position.

Instructors are responsible for leveraging their expertise to deliver education services to students through: * Planning and organizing instructional methods and resources * Programmatic accreditation (if applicable) * Facilitating student engagement in the classroom/learning environment * Working one-on-one with students * Assessing students and providing developmental feedback Job Requirements: * Must have a Master's Degree in Information Technology * Must have 2 years of professional experience

Qualifications Bachelor's degree in information systems, computer engineering, or a related field. Five (5) years of experience with procurement and contract management and development and oversight with enterprise technology vendors and solutions, including development of specifications, solicitations, and direct negotiation. Five (5) years of experience in industry-standard system security practices and protocols and development of internal security policies. Direct experience in developing and managing enterprise disaster recovery/business continuity plans. Direct experience in implementing Agile project management concepts for IT operations projects preferred. Project Management Institute Project Management Professional (PMP) certification preferred. Valid Florida Driver's License. Such alternatives to the above qualifications as the Board may find acceptable. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of computing hardware/software and audio-visual equipment. Oral and written communication skills. Ability to work with diverse groups of people. Knowledge of and experience with industry-standard computer applications. Ability to safely operate a motor vehicle up to and including large vans or (non-CDL) delivery trucks. Ability to work independently with minimal direction or direct oversight. Ability to deliver high-quality customer service in a timely and professional manner. Knowledge of industry-standard productivity, communication, and project management tools and techniques. Knowledge of industry-standard networking technologies, procedures, and Responsibilities Direct, coordinate, and manage end-user technical support services for all supported District technology systems. Manage the development, oversight, and continuous improvement of technical support processes at the school and District levels for all support services provided by District staff and support contractors. Manage vendor compliance with support procedures and service-level agreements (SLAs). Manage development, training, and oversight of District-wide technology inventory processes. Maintain knowledge of evolving trends in the technology industries with specific focus on the K-12 vertical. Manage development of specifications for formal procurement solicitations and/or manage direct vendor negotiation processes for the procurement of new technical solutions. Manage contracts and vendor relationships for all client-side technologies. Manage procurement, accounting, inventory, and distribution of technology to schools and departments through the District Technology Plan project. Support and develop department staff by providing advice and coaching and identifying educational opportunities. Lead efforts to increase team effectiveness by identifying and implementing best practices, developing processes, and identifying systems and toolsets that increase functionality, productivity, and compliance. Collaborate to develop and maintain the organization's disaster recovery and business continuity plan. Direct, supervise, and evaluate performance of department staff related to specified area of responsibility. Develop and deliver training in classroom and distance learning environments. Communicate with related agencies including federal, state, and local to ensure the department is in compliance with related laws, codes, and regulations. Direct and supervise contractors providing client-side installation and repair services for District technology. Monitor school technical support staff performance to identify training needs and provide targeted instruction. Complete and maintain industry and manufacturer specific technical certification(s). Maintain the confidentiality of records and District information in accordance with local, state, and federal laws. Utilize common industry and organizational tools for project management, technical support documentation, and communication. Generate creative solutions to District challenges. Revised 01-22-2019 Additional Job Information U15,$36.38, 8 hours, 255 days Compensation may increase based upon relevant education and experience.