Information technology professional jobs in Gilroy, CA - 496 jobs

A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a talented AI Applications Specialist II to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization. As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence. What You Will Do: Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas. Establish an AI capability for common test method (CTM) automated development, re-use and configuration management. Implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times. Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows. Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training. Optimize and fine-tune AI models for improved accuracy, performance, and efficiency. Test and validate AI model performance and implement monitoring systems to ensure reliability in production. Maintain comprehensive documentation of AI models, processes, and experimental results. Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies. Qualifications You Must Have: Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum two (2) years prior relevant experience, or an Advanced degree in a related field. Experience with machine learning, deep learning, NLP, and computer vision. Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Programming skills in languages such as Python. Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Degree or certificate related to AI/ML. Experience with data preprocessing, cleaning, and transformation techniques. Ability to work with large datasets and perform data analysis using tools like Pandas or Spark. Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems. Excellent problem-solving skills and ability to work in a team environment. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now: Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires onsite work in Tucson, AZ: ************************************************************** As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Principal Enterprise IT Engineer, IT & Security About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary Range: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Desktop Support Specialist II provides advanced technical support and services to end users worldwide via telephone, e-mail and in person as necessary. Includes delivery, installation, upgrade, and troubleshooting of PC and Apple hardware, operating systems, conference technologies, user access accounts, productivity software, LAN & VPN connectivity, printers and other peripherals. Assists in the day-to-day operations of both the Desktop Support team and the larger IT organization. Primary Responsibilities: Respond to advanced approved requests to provide timely support to end users for setting up, installing, delivering, and relocating personal computers (PCs/MacBooks), related equipment, and network connections and access. Multitask, prioritize and organize HelpDesk workload. Perform advanced maintenance and hardware/software upgrades to end user PCs and related equipment. Provide advanced timely analysis and resolution of PC/Apple hardware, software, and network connectivity/access problems reported by end users. Ensure root cause of problems is understood, address or escalate; verify fixes and obtain end user validation. Work with end users to help them understand and effectively utilize innovative PC/Apple hardware, software, and network services. Answer questions and provide guidance as needed. Utilize defined processes, & procedures to ensure consistent, timely, and reliable end user support as well as adequate system security, asset tracking, etc.. Maintain accurate and timely status information; record sufficient resolution summary information when closing or escalating tickets. Assist with maintaining and documenting knowledge base articles to ensure free flow of information and knowledge. Work closely with other members of the IT organization to help address more complex issues and ensure free flow of information. Engage assistance of others as needed to satisfy end user requirements. Provides top-notch end-user support for advanced technology and application questions and problems Help manage the Help Desk queue Advanced support end-user issues at their desks when necessary. Ensures all incidents and requests are resolved against SLAs. Routes support issues to the correct issue owners via call tracking software. Coordinate the deployment of new hardware and software Sets up new and loaner computers for end-users. May be asked to support offsite office location. May be asked to assist with creating or modifying corporate images and/or software packages. Other Responsibilities: Responsible for upholding Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned. Knowledge, Skills and Abilities: Advanced communication, problem-solving, planning, and organization skills Advanced ability to multi-task and prioritize Advanced knowledge of the end-to-end business processes in the functional areas assigned Advanced ability to work independently, as well as collaboratively, within a team Proven communication skills Advanced problem-solving skills for difficult to complex issues PC hardware & software technical knowledge and ability to continuously learn while operating in a fast-paced, demanding environment are necessary. Must be able to maintain a high level of confidentiality due to issues of security Handle obstacles and difficulty with skillful diplomacy and tact) Deliver and demonstrate an expert level of customer service. Demonstrated in-depth familiarity with Windows operating systems, PC hardware/software, and TCP/IP LANs - A+ (or similar) certification a plus - MCP certification for current client operating system a plus. Demonstrated operational familiarity with iOS, Android, Windows, and OSX. Qualifications: Associate degree in related field (or equivalent experience) required 3-4 years supporting technology in a fast-paced environment 3-4 years customer service experience Demonstrated in-depth familiarity with Windows operating systems, PC hardware/software, and TCP/IP LANs. A+ (or similar) certification a plus - MCP certification for current client operating system a plus. Demonstrated operational familiarity with iOS and OSX. Physical Demands and Work Environment: Ability to read, write, and speak English Use copier, phone, fax, and personal computer Ability to lift up to 50 lbs. Fast paced team environment Strong customer service orientation Open to ongoing change Extensive computer and phone use E-mail intensive culture Open office environment

Let's get you a career. We believe in our employees, and we want them to believe in us. That's why we provide job training, skill development, and the opportunity to grow with us! At 1st United Credit Union, we are committed to improving the quality of life for our members and the communities we serve across the East Bay and Tri-Valley areas. We're looking for an experienced IT Network Administrator to support in maintaining and optimizing our network infrastructure, ensuring secure and reliable connectivity. You'll provide hands-on technical expertise, collaborate with the IT Manager, and support strategic initiatives to strengthen our security posture and operational efficiency. What You'll Do: Maintain, configure, and monitor network equipment, servers, and communication links. Troubleshoot and resolve network-related issues within SLA targets. Implement and maintain firewall policies and security controls. Support patch management, vulnerability remediation, and compliance audits. Maintain accurate documentation of network architecture and asset inventories. Participate in disaster recovery exercises and backup/restoration testing. Collaborate with vendors and internal teams to evaluate new technologies. Support Microsoft Active Directory and Office suite, along with support end-user applications. Support VOIP phone systems, including incident resolution and vendor coordination. Backup support for Helpdesk Team. What You'll Bring: Associate degree in IT or related field (Bachelor's preferred) OR equivalent certifications (CompTIA Network+, CCNA). 3-5 years of experience in network administration or similar roles. Strong knowledge of TCP/IP, DNS, DHCP, and network protocols. Experience with firewalls, VPNs, and endpoint security. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Physical ability to lift and carry equipment (25 lbs or more). Flexibility for occasional evening/weekend work for maintenance or incident response. Typical office work environment. Hybrid work schedule may be available after successful completion of initial onboarding and training period. Salary Wage will range from $123k to $129k per year. This salary range represents the base pay for grade 12 and does not include additional perks. Final compensation will be determined based on qualification, experience, and location. 1st United Credit Union is an Equal Opportunity Employer.

is required to be on-site, Monday through Friday. is $43 per hour to $48 per hour depending on experience. *** ***Applicants must be eligible to work in the United States without visa sponsorship now or in the future*** About Tutor Perini Corporation Extraordinary Projects, Exceptional Performance Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. Extraordinary Projects Need Exceptional Talent The IT Technician will play a key role in supporting IT operations for our Menlo Park region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration, endpoint support, and automation through PowerShell scripting. The ideal candidate will also have experience using Dell SupportAssist to manage and maintain the end-user computing fleet efficiently. Responsibilities Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites. Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem. Develop and deploy PowerShell scripts to automate and streamline day-to-day IT tasks. Utilize Dell SupportAssist for device management, monitoring, and diagnostics across the end-user fleet. Create and maintain reports and dashboards for IT asset tracking and lifecycle management. Assist in setting up new job sites, including network connectivity and end-user onboarding. Maintain accurate and detailed documentation of IT assets, configurations, and support activities. Collaborate with IT leadership to improve service delivery, asset visibility, and operational efficiency. Stay current with evolving Microsoft technologies and IT best practices. Requirements Proven experience as an IT Technician or in a similar technical support role. 2+ years of experience required. High School Diploma or GED required. Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting. Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. Hands-on experience using PowerShell to automate IT tasks and manage Windows environments. Experience with Dell SupportAssist for device diagnostics, updates, and lifecycle management. Strong problem-solving, analytical, and communication skills. Highly organized with excellent attention to detail and the ability to manage multiple priorities. Team-oriented but capable of working independently in a fast-paced, construction-driven environment. Willingness to travel occasionally to regional job sites as needed. OUR MISSION - We build critical infrastructure that creates a better world. OUR VISION - We strive to be the preeminent full-service civil, building, and specialty contractor by delivering innovative, transformative projects through world-class execution. We are committed to creating lasting value for our customers, upholding the highest standards of safety and integrity, generating exceptional financial results and shareholder value, and fostering a culture where our employees thrive. Tutor Perini builds extraordinary projects, and we need exceptional talent. Join us and together we will build the future. Equal Opportunity Employer

IT Admnistrator Knowledge of Linux, Windows, Network Administration Knowledge of Alfresco Knowledge of SonicWall Knowledge of VMWare ESXi Desktop and laptop support for faculty and student tech Must be willing to work one weekend day a month Must have good documentation skills Must be a good communicator Must be flexible and willing to travel to different sites Must be willing to mentor students Knowledge of Office 2007 Knowledge of Windows Deployment Services Some budget experience Willingness to work with students Must have a bachelor's degree Must have at least two years of experience High degree of empowerment and autonomy is required

The DLP Analysis Team is responsible for initial analysis, monitoring and escalation of security events detected from multiple Data Loss Prevention controls. The successful candidate will gain experience of operating in a technically complex, fast changing and dynamic environment. They will be exposed to various forms of threat including security breaches, intellectual property theft, fraud and avoidance of security controls. Opportunity to work for a Global Information Security team with leading edge tools, processes and subject matter expertise. The Data Loss Prevention Analyst responsibilities include the following: Daily organization and analysis of large volumes of data collected from established DLP systems and methods to ensure compliance with Company policies Daily triage of DLP Incidents Monday through Friday during typical 8-hour shifts Escalation of findings to investigations team via the creation of cases in the case management system Creation and follow through to resolution of inquiries related to DLP incidents in accordance to the predefined procedures Creation of educational emails and contacts to associates who have generated low-level incidents Generation of reports and supporting documentation for weekly incident management meetings

We're looking for an experienced IT Support Administrator. The IT Support Administrator is integral to the smooth functioning of the company's technology systems, providing essential support to ensure all users can perform their roles effectively. This position requires a proactive individual who can manage and resolve technical issues, ensuring minimal disruption to business operations, while providing creative and efficient solutions to improve productivity. You will report to the IT Support Department Manager, and the job will be based in San Jose, CA. If you're a problem solver with a team-player spirit, we'd love to hear from you! Responsibilities Provide technical assistance and support for computer hardware and software Resolve issues for internal users via phone, in person, or electronically Perform software installations, configurations, and updates Automate the computer installation process according to company specifications Provide user training on various systems and mobile applications Log, track, and follow up with internal customers to ensure solutions and satisfaction Manage loaner computers and smartphones Create and maintain documentation and manuals Resolve technical issues in a timely manner using available company resources Administer multimedia conference systems, computer images, security patches, and inventory Provide selective meeting and trade show support (may require travel and extended hours if necessary) Minimum Qualifications Bachelors degree in Information Technology, Computer Science, or a related field MCSE certification is a plus 3+ years of hands-on experience in IT, including computer hardware/image maintenance, script programming, and installation and configuration of Microsoft Windows clients and related servers Solid experience and in-depth knowledge of supporting Microsoft Office 365 (Outlook, Word, Excel, PowerPoint), VPN remote access, Microsoft Teams, Microsoft Deployment Toolkit, and Cisco IP phone and video conference systems Solid experience and knowledge of both Microsoft Windows and mac OS Strong troubleshooting, critical thinking, self-learning, and self-motivation skills Detail-oriented with excellent customer service skills A team player with excellent communication, problem-solving, and multitasking skills Preferred Qualifications Proficiency in Python programming and PowerShell scripting Knowledge of internet security/connectivity and antivirus programs Good interpersonal skills with an enthusiasm for working in a fast-paced and collaborative environment Fluency in Mandarin is a plus Working Place: San Jose, California, United States Company : Vets Hired

Our semiconductor client is seeking a hybrid IT Systems Administer for a full time position. The role requires this individual to be fully bilingual Japanese. In addition, the position is hybrid, 3-4 days onsite in Santa Clara. The IT Systems Administrator plays a pivotal role in delivering secure, reliable, and high-performing IT services. This hands-on role blends end-user support, infrastructure administration, security operations, and site ownership, ensuring operational excellence across multiple IT domains. You will collaborate with cross-functional IT teams, act as the primary on-site IT owner, and drive continuous improvement using Information Technology Infrastructure Library (ITIL) and best-in-class tools. IT Service Delivery & Support Deliver efficient, high-quality IT services aligned with business needs and SLAs Maintain exceptional customer satisfaction through proactive support and clear communication Provide Smart Hands support: hardware installs, troubleshooting, testing, and maintenance Provide technical assistance to staff, troubleshoot issues, and train employees on IT and security best practices. Facilities Oversight Serve as the primary IT point of contact for the physical offices Assume full ownership of all site-specific IT operations, assets, and performance Coordinate with IT teams to ensure seamless site integration and uptime Cloud & Endpoint Administration Administer Office 365 suite (Exchange, Teams, SharePoint, OneDrive) Manage Microsoft Intune, Entra ID (Azure AD), Security Center, and Purview Deploy and manage Windows devices via Microsoft Autopilot Administer Jamf Pro for iOS fleet management, security, and compliance Support and optimize iOS and Windows environments for engineering productivity Security Operations & Incident Response Oversee cybersecurity measures including firewalls, intrusion detection, endpoint protection, and patch management. Monitor Security Operations Center (SOC) alerts using SIEM and Microsoft Defender Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document security events Administer and monitor access control systems, CCTV, alarm systems, and badge management. Protect sensitive IP, design data, and semiconductor R&D assets System & Infrastructure Administration Maintain servers, networks, storage, and critical applications Ensure high availability, performance, and disaster recovery readiness Support engineering tools, EDA software environments, and design workflows Enterprise Application Management Maintain secure internal websites and intranet platforms using modern web technologies Manage and maintain 3rd-party applications, ensuring stability, updates, and integration with core systems Manage enterprise applications with scalable architecture, multilingual UI support, and secure access controls IT Service Management (ITSM) & Governance Implement and manage ITSM processes (incident, problem, change, request) using tools like Zendesk Apply ITIL v4 best practices to streamline service delivery and maturity Track KPIs, generate reports, and drive service improvement plans (SIPs) Documentation & Continuous Improvement Maintain comprehensive, up-to-date documentation of systems, configurations, and procedures Identify automation opportunities, process gaps, and efficiency gains Champion adoption of industry best practices and emerging technologies REQUIRED SKILLS AND QUALIFICATIONS Technical Skills Microsoft 365 Administration: Intune, Entra ID, Autopilot, Security Center, Purview Mobile Device Management (MDM): Jamf Pro administration support Operating Systems: Deep expertise in Windows 11 and iOS Security Tools: SIEM, EDR (Defender), incident response workflows Networking Basics: TCP/IP, VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web & Application Development: Proficiency in Pleasanter customization, REST APIs, and workflow automation Secure internal web development (HTML/CSS/JavaScript, .NET, or similar) 3rd-party application integration and lifecycle management Scalable, multilingual enterprise app architecture Scripting/Automation (preferred): PowerShell, Bash, Python, or JAMF API Certifications (preferred) Microsoft: MD-102, AZ-104 CompTIA: Security+ (SY0-701), CySA+ (CS0-003) Apple: Jamf Certified Admin or Jamf Certified Expert ITIL 4 Foundation Preferred Qualifications Experience supporting EDA tools (Cadence, Synopsys, Mentor) or semiconductor metrology workflows Familiarity with zero-trust security models and IP protection Background in regulated environments (SOX, NIST, ISO 27001) Experience with infrastructure as code (IaC) or configuration management Hands-on experience with Pleasanter Proven ability to deliver multilingual, user-friendly internal tools for global teams EDUCATION AND EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 3-5+ years in IT systems administration with a focus on end-user support, security, and cloud/endpoint management Hands-on experience in semiconductor, hardware design, or field service-heavy environments (preferred) Proven track record in site-level IT ownership and cross-team collaboration

We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedules. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Santa Clara, CA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.

Responsibilities Manage South Bay Solution's on-site hardware, software, user groups, and user accounts. Interface with 3rd parties such as IT contractors, software companies, and hardware vendors to purchase, update, and maintain our deployed software and hardware. As necessary, procure additional hardware and software licenses for both office and manufacturing environments. Troubleshoot hardware, software, network, and printer issues. Provide monthly reports to executive management detailing IT activities. Create and release procedures and work instructions related to IT tasks. Support the Continuous Improvement team and participate in improvement initiatives. Candidates must be able to effectively communicate with both office and production staff to clearly explain technical issues clearly and effectively. Qualifications Experience as computer technician or similar role. Strong knowledge of computer software, hardware, networking, and printers. Excellent problem solving and organizational skills. Ability to work independently and collaboratively in a team setting. Strong communication skills Interests and experience include building, upgrading, troubleshooting windows PCs. Experience Windows operating systems: 1 year (Required) PC hardware: built 1 system minimum (Required) Software troubleshooting: 1 year (Required) Customer (internal and/or external) facing services: 1 year (Required) Skills Applicants should have experience in the following areas: Microsoft 365 applications Installing/reinstalling software Familiarity with license managers Windows/Network/Printer/PC Hardware troubleshooting PowerShell/Command Prompt interface commands Creating process documentation to support continuous improvement Must be able to interface with production and office personnel to resolve technical issues Familiarity with MasterCAM, SolidWorks, Vericut, Calypso is a plus Scripting/coding in python/C#/VBA/excel macros is a plus Benefits: 401(k) Health insurance Dental insurance Vision insurance Life insurance Paid time off Schedule: 8-hour day shift Monday to Friday (Regular Business Hours)

Remote IT Administrator $40 - $50 per hour | Full-Time | Remote Ready to take charge of IT operations from anywhere in the USA? Everglade Works is looking for a highly skilled Remote IT Administrator to manage, maintain, and optimize our IT infrastructure. If you thrive in dynamic environments, love solving complex IT challenges, and are eager to support a fast-growing IT company, this role is for you! What You'll Do System Administration: Maintain, monitor, and troubleshoot servers, networks, and cloud-based infrastructure. User Support & Helpdesk Management: Provide technical support to remote employees, ensuring smooth day-to-day operations. Security & Compliance: Implement cybersecurity best practices, manage access controls, and ensure compliance with industry regulations. Cloud & SaaS Management: Oversee cloud services, including AWS, Azure, and Google Workspace, optimizing performance and security. Backup & Disaster Recovery: Ensure robust data backup strategies and disaster recovery plans are in place. Automation & Scripting: Develop and maintain scripts for IT automation and efficiency. Software & Hardware Management: Deploy, configure, and manage software applications and company devices. IT Policy Development: Establish and enforce IT policies and best practices across the organization. What You Need to Succeed Experience: 5+ years of IT administration experience in a remote or hybrid setting. Technical Expertise: Strong knowledge of Windows, mac OS, and Linux operating systems. Experience with virtualization (VMware, Hyper-V) and cloud platforms (AWS, Azure, Google Cloud). Hands-on experience with network administration (VPNs, firewalls, DNS, DHCP, etc.). Proficiency in cybersecurity tools and best practices. Ability to write scripts using PowerShell, Bash, or Python. Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and teamwork skills. Ability to work independently and manage multiple priorities. Education & Certifications (Preferred but not Required): Bachelors degree in IT, Computer Science, or related field. Certifications such as CompTIA Security+, CCNA, AWS Certified SysOps Administrator, or Microsoft Certified: Azure Administrator. Why Join Everglade Works? Competitive Pay: Earn $40 - $50 per hour. Remote-First Culture: Work from anywhere in the USA while being part of a collaborative team. Career Growth: Opportunities to advance within a leading IT company. Work-Life Balance: Flexible working hours to fit your lifestyle. How to Apply If you're ready to be the backbone of a cutting-edge IT infrastructure, we want to hear from you! Click Apply Now and take the next step in your IT career with Everglade Works. Note: This position is only open to candidates residing in the USA.

Future Mobility Corporation is leading the next-generation technology innovation and integration for the global auto industry. With our broad talent base, we are building premium smart electric cars in China and shaping the future for automobiles globally. FMC is searching for talented, self-motivated professionals to work in a free-thinking culture creating the next gen premium entry EVs with the highest autonomous technologies at our Santa Clara, CA facility. Job Description Under the direction the Team Leader, IT Systems - NA, IT Desktop Services Administrator will provide best in class support to internal stakeholders. The IT Desktop Services Administrator will use automation technologies to deploy end points. The role will document and perform administrative tasks such as purchasing, and inventory and asset management. Flexibility to provide additional IT support and services, where needed, is required. B. Responsibilities (essential to the position) 1. Experience with Windows 7, Win 10, OSX, and Linux environments 2. Familiar with IT systems. 3. Knowledge of Microsoft O365 and applications, Microsoft SharePoint 4. Assess IT infrastructure on a regular basis to ensure it continues to meet necessary demands -- including email, network maintenance, security, hardware management, etc. 5. Assist with installation of new hardware + software and help train employees on use. 6. Excellent troubleshooting and problem solving abilities. 7. Ability to work independently and in a cohesive team with excellent communication and interpersonal skills. 8. Expertise in desktop, laptop, printer, and multiple mobile platforms. 9. Passionate and enthusiastic about IT technology. Self-motivation is a must. 10. Passionate about IT and learning new technologies, 11. On-call rotation for support of systems outside of normal business hours as well as, occasionally require being available to perform maintenance during non-business hours and over weekends. 12. Intermediate networking knowledge preferred. VPN, Firewall, Router, switch technologies. Qualifications B. Requirements: 1. Industry background: · 3+ Years of Information Technology Background 2. Knowledge and skills: · 3+ Years providing enterprise level desktop support 3. Education / Training: · Bachelors in CS or equivelent, or 5+ Years industry experience Industry Certifications a plus (ie Microsoft, Cisco) 4. Competencies: · Proven track record of maintaining IT structural integrity. · Intermediate networking knowledge preferred. VPN, Firewall, Router, switch technologies Additional Information All your information will be kept confidential according to EEO guidelines.

About Us At Arkenstone, we empower defense tech startups with the tools, infrastructure, and compliance solutions they need to become successful prime contractors. Our mission is to remove barriers and help innovators grow - from day one to becoming a trusted prime for the U.S. Government. We're a fast-growing, results-driven startup building innovative solutions that rely on secure, efficient, and reliable technology. Our culture is built on professional collaboration, open communication, and accountability - we move quickly, solve problems together, and celebrate delivered results. The Opportunity We're looking for an IT Administrator who's as comfortable managing day-to-day IT operations as they are designing scalable, secure systems for the future. You'll play a key role in ensuring our team has the tools, access, and infrastructure needed to perform at their best. What You'll Do Day-to-Day IT Operations Manage and support Windows systems, Active Directory, and user provisioning. Oversee network infrastructure including Juniper and Palo Alto Networks devices - switches, firewalls, and wireless systems. Maintain and troubleshoot workstations, peripherals, and conference room A/V setups to keep our teams connected and productive. Administer and support cloud services such as Okta, Atlassian, and other SaaS applications. Ensure system security, patch management, and compliance with internal policies. Document IT processes and create clear, user-friendly guides for internal use. Strategic & Project Work Design and implement a process for provisioning and managing CMMC Level 2 enclaves, centered on Google Workspace. Partner with internal stakeholders to align enclave processes with compliance and security requirements. Develop scalable, efficient workflows for onboarding, access management, and cloud resource governance. Contribute to the evolution of our IT roadmap - bringing ideas for automation, process improvement, and efficiency gains. Perform any other related duties as required or assigned. Other Duties Perform any other related duties as required or assigned. Who You Are You thrive on building meaningful relationships and helping others succeed. You understand the unique challenges that defense tech startups face and can speak their language. You have the flexibility to learn and adapt to innovative technologies. You are effective at understanding and managing complex systems spanning multiple clients. Requirements 3-5 years of hands-on IT administration experience in fast-paced or startup environments. Strong foundation in Windows systems, networking, and Active Directory. Experience with Okta, Atlassian Cloud, and other SaaS management platforms. Familiarity with Juniper and Palo Alto Networks infrastructure preferred. Knowledge of Google Workspace administration and CMMC/NIST 800-171 compliance a plus. AWS Knowledge is a plus. Excellent communication skills - you can explain complex systems clearly and work cross-functionally with both technical and non-technical teammates. A proactive, ownership-driven mindset - you take initiative, follow through, and deliver results. Due to contractual requirements with the U.S. government, this position is open only to U.S. citizens and Lawful Permanent Residents that do not require sponsorship for work authorization. This is an on-site, in-person role in our Menlo Park office. Mission Alignment As a Defense-focused start up, the IT Administrator will ensure the internal IT operations are not only compliant, but also mission-ready. This role strengthens trust with internal employees by delivering proactive, strategic infrastructure and security support in highly regulated environments. Benefits for working with us! We are committed to supporting our employees both professionally and personally. Our robust benefits package is designed to promote your well-being, growth, and work-life balance: Competitive Salary: Recognizing your hard work with attractive compensation and rewarding excellence. Health and Wellness Programs: Including medical, dental, and vision insurance options, along with mental health support and wellness initiatives. Retirement Planning: Secure your future with our flexible 401(k) plan and matching company contributions. Paid Time Off & Holidays: Generous PTO, sick leave, and holiday pay to help you recharge and enjoy life outside of work. Employee Assistance Program: Confidential resources for personal and professional support. Professional Development: Access to training, certifications, and continuing education to foster your career growth. ADDITIONAL INFORMATION: This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law.

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore, the leader in conversational AI software, is looking for an IT Technician with the technical expertise to support our employees across all business functions. This position plays a critical role in helping to scale our company's network to meet our company's rapidly growing business. The IT Technician will help ensure that the system's operating platform, network, and security procedures align with industry best practices and company goals. The IT Technician will report directly to the Manager of IT. Your Responsibilities Include, but are not limited to Respond to support requests via tickets/emails and phone calls within response time SLAs including ownership of issues and collaboration with the teams. Help IT create and update FAQs or procedures when resolving issues. Provide support to end-user, system setup, system deployment, and system upkeep. Update and maintain hardware and software inventory Manage user account issues like user password reset on services. Install basic IT software and update the user's system. Assist with conference room issues and routine maintenance. Work with team members in different geographical locations and time zones Help on special IT projects as needed. Your Qualifications Must Have 1-3 years of experience in a related IT industry A positive attitude toward customers and a desire to help the end user Good knowledge of troubleshooting laptop, desktop, and some network issue Good knowledge of Windows, MacOS, and some Linux Some knowledge in Azure, O365, Active Directory service, and group policy management Strong knowledge in Servers, RAID, HyperV, and VMWare products. Some knowledge in audio/visual solutions such as Cisco WebEx, Zoom, and Teams video conferencing solution Good communication both orally and in English writing at a variety of technical levels Ability to think through problems and visualize solutions Hiring Range: $54,200 - $74,500 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************

Full-time Salary Range: $50,000 - $60,000/year (DOE) We're seeking a Store IT Administrator to manage in-store IT operations at our San Jose, CA locations. This individual will play a vital role in supporting daily store IT infrastructure and assisting store staff with technology-related issues. Job Description Key Responsibilities: Maintain and manage in-store IT equipment (PCs, POS systems, printers, etc.) Support and monitor CCTV systems and network infrastructure Provide daily IT support to store employees Participate in a 3-week onboarding training program at headquarters Qualifications Prior experience in IT support or store-level IT operations preferred Basic understanding of network and CCTV systems Strong problem-solving and communication skills Bilingual ability (English/Korean) preferred Additional Information All your information will be kept confidential according to EEO guidelines.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr