Information Technology Assurance Specialist
Information technology professional job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Network System Administrator
Information technology professional job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
IT Coordinator
Information technology professional job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Employee Support and Troubleshooting:
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
Maintain and update computer systems, ensuring all devices are running the latest software and security updates.
2. Network Monitoring and Optimization:
Monitor network performance to identify and resolve issues proactively.
Troubleshoot network problems, including connectivity issues, latency, and security concerns.
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls.
Ensure network security by implementing and managing appropriate security measures and protocols.
3. General IT Coordination:
Manage and coordinate IT resources, including hardware, software, and peripheral devices.
Maintain an inventory of all IT assets, ensuring proper documentation and tracking.
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget.
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards.
Provide training and support to employees on IT systems and applications.
4. Collaboration and Communication:
Collaborate with various departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with stakeholders, providing updates on IT projects and issues.
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services.
5. Continuous Improvement:
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure.
Participate in ongoing training and professional development to enhance technical skills and knowledge.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Coordinator or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with network monitoring, troubleshooting, and optimization.
Familiarity with network security practices and protocols.
Excellent problem-solving and analytical skills.
Strong organizational and multitasking abilities.
Effective communication and interpersonal skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
Working Conditions:
Office environment with occasional requirements to work outside regular business hours to address urgent issues.
Some physical effort may be required for tasks such as lifting and moving IT equipment.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Information Technology Support Analyst
Information technology professional job in Los Angeles, CA
Title: IT Support Analyst
At Vytalogy, we believe everyone should have access to better health and nutrition to fuel their wellness. As a leader in the vitamins, minerals, and supplements (VMS) industry, we're home to trusted brands Natrol and Jarrow Formulas. With locations in Los Angeles, CA, Boulder, CO, and Haslet, TX, we bring science-backed wellness products to consumers nationwide.
Summary:
Provide day-to-day front-line technical support to employees for a wide range of hardware and software systems, delivering solutions with a strong focus on exceptional customer service. Actively listen and engage with users to understand their issues, responding promptly and professionally. Diagnose problems through discussion and troubleshooting, ensuring clear communication throughout the process. Effectively resolve issues while maintaining a positive, empathetic, and customer-focused approach. Provide timely and accurate resolutions to user problems, queries, or complaints, prioritizing user satisfaction. Assist in hardware and software evaluation and recommend upgrades or improvements to enhance IT infrastructure and overall user experience.
Your primary activities will include but are not limited to:
Provide exceptional customer support and clear communication to both technical and non-technical users across all channels including in-person, phone, chat and email
Install, configure and support OT computer systems and printers to ensure optimal functionality and compliance with organizational standards.
Support Microsoft 365, Teams, SharePoint, and user onboarding.
Install and configure user hardware, software, phones, printers, conference room technologies, and resolve issues across facility environments.
Timely troubleshoot and resolve incoming support tickets in alignment with established KPIs.
Provide training sessions or quick guides for current or new technologies and tools and contribute to knowledge base articles and self-service resources for end-users.
Ensures the integrity of organizational data and upholds security measures across all technology systems and environments.
Maintains accurate records of IT assets and ensures proper and secure storage of equipment.
Stay updated on AI-driven IT support tools and recommend improvements for service desk automation
Participate in security awareness initiatives and assist with vulnerability remediation
Utilize PowerShell scripting or automation tools to streamline repetitive tasks and improve operational efficiency
Travel required between facilities up to 25 percent.
Perform consistent checks and reports of major equipment in server/data rooms, including, but not limited to UPS, network switches and all physical servers, for any visual/audio signs of hardware failures.
You'll need the following (minimumqualifications):
Bachelor's degree in IT or related field is preferred but not required.
5+ years of IT experience required.
Ability to be a self-starter with little to no supervision.
Detail oriented person that acts with a sense of urgency.
Responsible individual that takes ownership of responsibilities.
Analytical and excellent problem-solving skills to troubleshoot and diagnose issues.
Knowledge and ability to support Mac, Windows 10 and 11, Exchange Online, Azure, and Active Directory.
Strong interpersonal and communication skills at all levels within the company, with the ability to communicate effectively using several modes of communication, such as face-to-face, email, phone, presentations, etc.
Professional with a high level of integrity, maintaining confidentiality of sensitive information.
Demonstrates an upbeat and positive attitude toward job responsibilities and accomplishment of critical business objects.
Reliable transportation to travel between locations.
Ability to lift 50 lbs.
Preferred: CompTIA A+ certified, or other IT Support certification.
Preferred: Work experience in fast-paced Manufacturing/ Warehouse environment.
Nice to have: Experience with AV/ conference room equipment.
A reasonable estimate of the current base hourly range for this position is $30 to $38. Actual compensation offered may vary depending on skill level, experience, and/or education. Vytalogy Wellness LLC offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401K with company matching contributions, paid sick days, vacation, and holidays, paid parental leave, short-term and long-term disability coverage, life insurance, and wellness programs.
Vytalogy Wellness, LLC is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Vytalogy Wellness, LLC collects personal information of job applicants in connection with our recruitment and hiring activities. For more information, including the categories of personal information we may collect, the purposes for which we collect such personal information and the rights you can exercise over our use of your personal information, see our Notice of Collection for California Employees, Job Applicants and Contractors.
Help Desk Technician
Information technology professional job in Irvine, CA
Job Title:
Bilingual (Spanish/English) IT Help Desk Technician - Retail Stores
Hybrid - Corporate office + field travel to retail stores from Fullerton to Dana Point (Orange County) and occasional Riverside/LA County
Employment Type: Full-time
Seniority Level: Junior to Mid-Level
Industry: Retail | Information Technology
Posted by: HireDirectNow.com - Premier IT Talent Partner in Southern California
URGENT NEED - Interviews start after the holidays!
Are you (or someone you know) a hands-on, bilingual IT rockstar who loves solving real-world tech problems in a fast-paced retail environment?
Our client - a rapidly expanding retail chain - needs a Bilingual Spanish/English IT Help Desk Technician to keep their corporate office and 20+ stores running flawlessly. You'll be the hero who fixes POS systems, printers, cash registers, networking issues, and everything in between - both remotely and on-site during new store openings and installs.
What You'll Do Every Day
Provide Level 1 & 2 support for POS systems, Windows/OS, Microsoft 365, printers, hardware, and peripherals across multiple stores
Jump in the car and travel to stores for new openings, rollouts, and urgent fixes (mostly Orange County)
Troubleshoot networking (routers, switches, VPNs, firewalls), Active Directory, and ticketing systems
Work alongside 5 IT Support Techs & a Brilliant Manager who doubles down as Head IT Coach
Keep everything secure, fast, and frustration-free for store teams
Must-Have
3+ years of IT help desk / technical support experience
Real retail IT experience supporting multiple stores and POS systems
Fluent in Spanish AND English (you'll be speaking with store managers and staff daily)
Solid knowledge of networking, Active Directory, Microsoft 365, and ticketing systems
Clean driving record + reliable car (mileage reimbursed)
Live in or near Orange County (this is NOT fully remote)
Big Pluses
Love working weekend & nights as needed
Certifications (CompTIA A+, Network+, ITIL, Microsoft 365)
Experience with any major POS (Toast, Square, NCR/Aloha, Revel, etc.)
This is the kind of role where people stay for years and get promoted. Great pay, benefits, and real impact.
Know someone perfect? Please share this with someone you truly deserves to land an awesome opportunity.
Apply: Send resume + quick note about your retail IT experience to ************************* or DM me directly.
HireDirectNow.com - Connecting Southern California's best IT talent with careers that matter.
#ITJobs #HelpDesk #BilingualJobs #RetailIT #OrangeCountyJobs #HiringNow
Deployment Specialist
Information technology professional job in Los Angeles, CA
ESP Workforce Solutions is seeking two (2) Technical Deployment Support Specialists to support Transportation Systems on a schedule-critical Platform Validator (PV) and fare gate modification program for LA Metro.
This role is focused on pre-deployment equipment preparation, ensuring all PV and gate hardware is programmed, tested, staged, and deployment-ready prior to daily field installation activities. The objective is to protect field productivity, eliminate on-site programming delays, and support parallel rail deployments across LA Metro's system.
This is a hands-on, execution-focused role operating in a fast-paced transit environment.
Key Responsibilities
Program and kit Platform Validators (PVs) and fare gate equipment prior to field deployment
Execute Cubic-provided firmware, software, and configuration files
Perform functional testing and basic troubleshooting of prepared equipment
Validate equipment readiness and resolve setup or configuration issues
Stage, package, and organize equipment for daily installation activities
Deliver programmed and kitted equipment to rail yards, maintenance facilities, or field teams each morning
Coordinate daily logistics to ensure installers receive correct equipment on schedule
Maintain basic documentation and tracking of prepared and deployed equipment
Comply with LA Metro safety, security, and site access requirements
Work Environment
Work performed primarily in staging, warehouse, or rail facility environments
Daily travel between staging locations and rail facilities required
Use of company-provided cargo van for equipment delivery
Collaboration with project leadership, systems teams, and field installers
Required Qualifications
Technical background in IT, electronics, systems support, or field technology deployment
Comfort working with software execution, firmware loading, and configuration files
Ability to follow technical procedures and troubleshoot basic hardware/software issues
Strong organizational skills and attention to detail
Valid driver's license and ability to operate a cargo van
Ability to lift and handle transit equipment (within safety guidelines)
Reliable attendance and ability to commit to the full 9-week project duration
Preferred Qualifications
Experience supporting transit systems, fare collection, access control, or station electronics
Familiarity with staging, kitting, or deployment preparation workflows
Experience working in rail yards, maintenance facilities, or secure infrastructure environments
Prior work with LA Metro, or similar transit agencies (a plus, not required)
Schedule & Overtime
Standard schedule: 40 hours per week
Overtime may be required to meet deployment milestones
Overtime, if authorized, will be billed and compensated based on actual hours worked in accordance with applicable labor laws and project labor terms
Oracle Application Specialist
Information technology professional job in Los Angeles, CA
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
IT Systems Administrator
Information technology professional job in El Segundo, CA
Salary Range: $90k to $115k
We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.
Key Responsibilities and Outcomes:
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption.
Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs.
Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities.
Security Awareness - Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
Proven success in maintaining >99.9% system uptime across production environments.
Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications for the Role
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
Certifications (Preferred):
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ / Security+
VMware Certified Professional (VCP)
Experience:
3-5 years of experience as a systems administrator or IT infrastructure engineer.
Experience supporting ERP systems is a strong asset.
Technical Proficiencies:
Windows Server and/or Linux Administration
Virtualization technologies (VMware, Hyper-V, KVM)
Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
Cloud platforms (Azure, AWS, or GCP)
Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
IT Support
Information technology professional job in Santa Monica, CA
The IT Desktop Support Specialist is a single point of contact for end users to receive both onsite and remote support within the organization's client computing environment. This role includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal performance. The position will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
Main Tasks And Responsibilities
Technical Support
Respond to and resolve technical support tickets in a timely and efficient manner.
Provide support for desktops, laptops, printers, conference rooms systems, and other peripheral devices.
Troubleshoot hardware, software, and network connectivity issues.
User Assistance
Assist employees with technical queries and guide them in using IT tools effectively.
Set up new user accounts and configure systems for onboarding.
Help Executives in setting up important conference calls via MS Teams or Zoom
Maintenance & Upgrades
Perform routine maintenance on computer systems and software.
Install, configure, and update hardware and software as required.
Conduct research on desktop products in support of procurement and development efforts. Evaluate and recommend products for acquisition.
Documentation
Maintain accurate records of support requests and resolutions in the ticketing system.
Document technical procedures and user guides for common issues.
Accurately document instances of desktop equipment or component failure, repair, installation, and disposal.
Help maintain inventory recordkeeping of IT assets.
Collaboration
Escalate complex issues to senior IT staff or relevant departments when necessary.
Work closely with team members to ensure IT systems meet user needs.
Liaise with third-party support and PC equipment vendors.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Minimum Qualifications
Degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Minimum 4 years of experience in IT support or a related role in a small-to-med size office (25+ users/devices).
Technical Skills
Hands-on hardware troubleshooting experience.
Knowledge of Windows and mac OS operating systems including mobile devices like Apple and Android.
Familiarity with common office productivity and collaboration software (e.g., Office 365, Microsoft Office Suite, Google Workspace, MS Teams, Zoom).
Knowledge of mobile device management and security solutions like Microsoft Intune and Defender.
Understanding basic networking concepts (IP addressing, Wi-Fi troubleshooting).
Knowledge of web conferencing solutions and how to operate and troubleshoot.
Experience with helpdesk ticketing systems is a plus.
Soft Skills
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.
Ability to conduct research into technology issues and products as required.
Effective interpersonal skills and relationship-building skills.
Strong written and oral communication skills.
Ability to present ideas in a user-friendly language.
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Strong customer-service orientation.
Information Technology Operations Manager
Information technology professional job in Pico Rivera, CA
Who We Are:
Feit Electric has been at the forefront of global lighting innovation for 45+ years. We combine best-in-class design, manufacturing expertise, and cutting-edge technology to deliver smarter, safer, and more energy-efficient home products.
The IT Operations Manager is a hands-on, strategic leader responsible for ensuring performance, reliability, and continual improvement of the company's core IT services. This full-time, on-site position oversees infrastructure, Microsoft 365 administration, service desk operations, cybersecurity, vendor management, and IT project execution.
With a strong foundation in ITIL-aligned service management, Microsoft enterprise platforms, and operational leadership, the IT Operations Manager is expected to implement proactive standards, drive measurable improvements, and support business objectives through effective technology delivery. This role emphasizes high-quality service, system availability, user enablement, and risk mitigation through disciplined execution and innovation.
Specific Responsibilities
Operational Excellence & Governance
Define and monitor KPIs for network uptime, ticket resolution, patching cadence, M365 health, and system availability.
Implement and maintain ITIL-based practices, including Incident, Change, and Configuration Management.
Develop and enforce SOPs, runbooks, and support workflows; lead monthly operations reviews with metrics and exception reporting.
Continually assess and enhance security posture across infrastructure and user endpoints.
Project & Initiative Delivery
Plan and lead technical projects, including infrastructure upgrades, cloud migrations, security enhancements, and system integrations.
Collaborate with internal stakeholders to define requirements, success criteria, and timelines; maintain project documentation and risk logs.
Lead business continuity planning and disaster recovery preparedness, including risk mitigation and alternative communications strategies.
Microsoft 365 Administration
Serve as SME for Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune, Security & Compliance).
Drive M365 adoption and collaboration value across the business; respond to alerts and usage trends.
AI & Automation Enablement
Explore and implement AI tools that improve IT efficiency and service delivery.
Partner with business units to identify AI opportunities in workflows, reporting, and support automation.
Establish KPIs to measure AI adoption and impact on performance or cost reduction.
Vendor & Subscription Management
Manage vendor relationships, contracts, SLAs, and escalations for ISPs, managed services, cloud platforms, and enterprise applications.
Oversee licensing and subscription compliance for Microsoft, Adobe Creative Cloud, SQL Server, Windows Server, and more.
Ensure timely support renewals for Meraki, Palo Alto, and other OEMs.
Procurement & Budget Alignment
Track IT spend and align purchase activity with budget targets and refresh cycles.
Proactively seek service improvements and cost-saving opportunities through vendor analysis.
Requirements / Competencies
Minimum 10 years of IT experience with at least 5 in IT operations or infrastructure leadership.
Proven success in managing complex environments that include hybrid infrastructure, Microsoft 365, security platforms, and enterprise networking.
Track record of effective change management, and operational governance.
Hands-on expertise with Microsoft 365 admin center, Intune/Endpoint Manager, Exchange Online, and related PowerShell administration.
Experience leading technical projects delivering on-time, scope and budget.
Experience with security operations, vulnerability management, and compliance.
Excellent communication skills with the ability to communicate across levels.
Passion for proactive excellence, continuous improvement, and business-aligned IT service delivery.
What You'll Get:
Collaborative, innovation-driven environment with a global impact.
Competitive compensation, comprehensive benefits, and professional growth opportunities
Salary Range: Exempt / Salary with a range of $160,000.00 to $185,000.00 annually.
Application Instructions:
Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements.
Additional Data:
The position is onsite Monday through Friday in our Pico Rivera, CA office. Position does not offer relocation package. No remote work available for this position.
Equal Opportunity Employer:
Feit Electric is an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
IT Support Technician
Information technology professional job in Santa Monica, CA
IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician
Our client is a global leading high tech company:
-Over 6,500 employees across 20+ offices;
-Fast growing;
-Cutting edge AR and VR technologies, 3D printing, etc.
They are looking for an IT technician to join their US team:
-Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF,
-Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;
-Building good relationship with 3rd party software/hardware vendors;
-Documentations
Initially 11 months full time contract till the end of 2025 with option to extend yearly. W2 employer contract offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica (2772 Donald Douglas Loop N, Santa Monica, CA 90405)
Requirements:
-2 + years experience working as IT support/service desk;
-Working knowledge in troubleshooting Linux (Red Hat) / Windows/ Mac OS X/Mac/Apple technologies
-Storage Systems - Synology (nice to have)
-3D printers (nice to have)
-Excellent client facing and problem solving skills, creative thinking and sociable personality
IT Technical Lead
Information technology professional job in Torrance, CA
Technical Lead - Agile, Scrum, SaaS, PaaS
Responsibilities will include:
Coordinate with project managers to develop budgets and timelines
Oversee the design, testing, and deployment processes
Intervene when development is behind schedule
Coordinate and Organize Dev Work
Keep the backlog clean, scoped, and prioritized
Help define sprint goals and ensure tasks are realistically sized
Translate stakeholder requests into clear action items
Own QA and Delivery Hygiene - QA features before launch and coordinate testing
Log bugs, verify fixes, and handle regressions quickly
Keep track of what's released, what's blocked, and what's broken
Execute Lightweight Technical Work
Skillset:
Bachelor's Degree or equivalent
Minimum of 8 years of experience managing highly complex technical projects involving large teams
Agile Scrum Master Certification preferred
2 years of Agile Scrum Master experience preferred
Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements
Must be extremely knowledgeable in project management tools and techniques
Superior verbal and written communication skills with excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information
Excellent understanding of SaaS/PaaS technology components and their deployment.
Excellent project management skills, including planning, tracking, and reporting.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Strong problem-solving skills and the ability to mitigate risks effectively.
Experience in maintaining strategic alliances with technology partners.
Excellent communication skills, both written and verbal.
Ability to lead and motivate technical teams to achieve project goals.
IT Applications Consultant - Financial Systems
Information technology professional job in Orange, CA
Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central)
Employment type: Contract to hire
The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations.
Key Responsibilities:
Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.).
Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements.
Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central.
Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations.
Lead or support ERP upgrade and migration projects, including data validation and user training.
Ensure compliance with internal controls and financial reporting standards.
Document system configurations, workflows, and procedures.
Provide end-user support and training for financial modules and related applications.
Qualifications:
Bachelor's degree in computer science, Information Systems, Finance, or related field.
5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules.
Strong understanding of financial processes and accounting principles.
Experience with AL programming, C/AL, and extensions development.
Familiarity with Power BI, Jet Reports, or other reporting tools is a plus.
Excellent problem-solving, communication, and project management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax).
Knowledge of cloud-based ERP deployments and Microsoft Azure.
CPA or accounting certification is a plus but not required.
IT Support Technician Level 2 (MSP)
Information technology professional job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Technical Support Engineer
Information technology professional job in Redondo Beach, CA
Mission of the Role
Technical Support
Respond to customer's telephone, email and voice mail inquiries concerning support request.
Resolve hardware and software problems with our supported product line.
Accurately records incident descriptions, communications and resolution in our system.
Diagnose problems through research, replication, and testing.
Escalate or consult with senior help desk engineers, both internally and externally.
Manage assigned ticket queue
Ability to coordinate resources to fulfill needs of customers
Prevent problems from escalating by understanding customer needs and fulfilling them
Continue to stay current on current technology in the industry and our product line.
Perform assigned duties as requested by Manager.
Consistently deliver high-quality services to our clients.
Professional Qualities
Teamwork
Reinforces team approach throughout development efforts.
Supports and solicits input from team members at all levels within the organization.
Position Requirements
Bachelor's degree in Information Technology or Computer Science.
2 or more years' experience in an IT Field.
2 years' experience with FOIP and diagnostic tools.
2 years' knowledge or experience with Retarus, RightFax, Biscom, FaxCore and/or XMedius Fax Products.
2 years' experience with the Fax or Cloud Fax products preferred.
Previous help desk or support center experience.
Excellent written and verbal communication.
Strong interpersonal skills including negotiation, conflict management, and customer relationship building skills.
Excellent knowledge of Windows Server and Workstation.
Excellent knowledge of Windows networking (DNS, DHCP, and TCP/IP).
Strong knowledge of Windows Active Directory.
Some knowledge of Exchange.
Self-starter, highly motivated, enthusiastic and energetic.
Results oriented, well organized and team player.
High degree of integrity.
Creative problem solver, good listener and quick learner.
Organizational Responsibilities
Respond to customer's telephone and email inquiries concerning support request.
Resolve hardware and software problems with our supported product line.
Accurately record incident descriptions, communications and resolution in our help desk software.
Diagnose problems through research, replication, and testing.
Escalate or consult with senior help desk engineers, both internally and externally.
Function as a technical resource on internal technical projects.
Continue to stay current on current technology in the industry and our product line.
· Perform assigned duties as requested by Manager.
Tech Support
Information technology professional job in Simi Valley, CA
Handy with a computer? Join our tech support staff
CFS Tax Software, Inc is looking for technicians to assist our customers over the phone with installing and maintaining our software products in a networked Windows environment. Typically this involves helping the customer download and install our programs. A typical day's work might involve helping 10-30 callers. When calls are not busy, you may be asked to work on related tasks.
Candidates do not need to have prior experience with our software as training is provided, and only need good knowledge of networked Windows environments.
About Us
For nearly 30 years, CFS Tax Software, Inc. has developed software for tens of thousands of tax professionals nationwide. Our flagship program,
TaxTools
, is the most widely used program of its kind in the tax profession.
Requirements
Knowledge of networked Windows environments
Ability to communicate and provide instruction over the phone, often to tax professionals
Reliable and professional
Preferences
Full-time availability in January, our busiest month
Programming experience is a plus
Benefits
Outside January, flexible scheduling may be provided
Vacation, holidays, medical, dental, generous 401(k) plan (some benefits may not be available for part-time or temporary employees)
Part-time, full-time, or temporary (through Jan '26) status
Compensation
$23/hour starting
Enterprise Network Systems Administrator
Information technology professional job in Los Angeles, CA
We're looking for an experienced Enterprise Network Systems Administrator (ENSA) to help design, maintain, and secure enterprise-wide network infrastructure. This role works under the direction of a Principal Network Systems Administrator (PNSA) and plays a critical role in aligning network operations with business goals.
If you believe networks should be rock-solid, secure, and quietly brilliant-this one's for you.
What You'll Do
As an ENSA, you'll be responsible for the health, security, and performance of enterprise networks, including:
Managing and maintaining enterprise computer systems and network infrastructure
Installing, configuring, and troubleshooting hardware and software
Supporting and enhancing cybersecurity measures
Monitoring network performance and resolving issues proactively
Maintaining systems including VPNs, routers, mainframes, and physical network hardware
Updating virus protection and security tools to safeguard data and communications
Collaborating with IT teams and business users to identify system needs and resolve issues
Supporting end users, including training and documentation where needed
Creating user guides and instruction manuals for network usage
In short: you keep the digital highways open, safe, and fast.
Required Skills & Experience
Experience
5+ years of broad experience with networking services and protocols
3+ years (within the last 4 years) as a Network Systems Administrator or similar role
2+ years (within the last 4 years) in a security monitoring role
Education
Bachelor's degree in IT, Computer Science, or a related field
(Equivalent experience may substitute on a year-for-year basis)
Core Competencies
Customer service & stakeholder communication
Problem-solving, critical thinking, and decision-making
Project management, risk management, and quality assurance
Configuration, data, and information management
IT architecture, performance assessment, and technology planning
Technical Skills
Experience with tools and platforms such as:
Cisco ATA, ACI, APIC, Prime, VoIP Call Manager
CACTI, eCloud, Elastic Search, ITM, Open NMS
nGenius, NetScout, SCOM, UTR
McAfee, MVISION
StruxureWare, SecureWorks WAF
Wireshark, Web CTRL
Preferred Skills
WiFi (802.11) deployments
Cisco controller-based wireless solutions
Meraki technologies
IT Support Level 1
Information technology professional job in West Hollywood, CA
Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: *****************
***Recruiting agencies and third party staffing firms, while we admire your hustle, we would appreciate if you refrain from calling our office regarding this position or other business solicitations. Thank you! ***
About the Role
We are seeking a skilled and proactive IT Support Specialist to optimize our business-critical software systems while delivering top-tier end-user support. This role blends hands-on technical execution, ensuring seamless system performance, user satisfaction, and alignment of our technology platforms with legal workflows. The ideal candidate is a strong communicator, highly proficient in both firm-wide technology systems and day-to-day user support, particularly in legal or other professional services environments.
Key Responsibilities
Maintain and support all company hardware, software, and drivers, ensuring systems remain secure, updated, and aligned with business goals.
Support system upgrades, licensing, integrations, and decommissioning in collaboration with internal stakeholders.
Serve as Subject Matter Expert (SME) for office technologies including desktop setups, AV systems, and conferencing tools.
Align technology platforms with legal workflows to support operational efficiency and user adoption.
Provide high-touch IT support, including deskside and remote assistance for hardware, software, and mobile devices.
Manage and support conferencing technologies within office meeting spaces.
Act as a point of contact for complex IT support issues; oversee technology onboarding and offboarding processes.
Maintain IT inventory, including setup, distribution, and asset tracking.
Balance priorities between software support and user-facing needs, ensuring timely resolution of issues and project milestones.
Partner with departments across the firm to drive IT-related projects, enforce security protocols, and support new technology initiatives.
Perform additional IT duties as required.
Qualifications
Bachelor's degree in Computer Science or a related field.
3+ years of relevant IT experience
Proficiency in Microsoft Office Suite, Windows, and Adobe Acrobat.
Strong problem-solving skills with the ability to diagnose and resolve complex issues quickly.
Excellent communication and interpersonal skills, with experience supporting professionals in high-demand environments.
Prior experience in a law firm or fast-paced professional services setting preferred.
Okta, 1Pass, VOIP, Apple Business experience preferred
We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.
Systems/Network Administrator
Information technology professional job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
A bachelor's degree in information technology and 4-6 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
Systems Administrator / Support Engineer
Information technology professional job in El Segundo, CA
Job Type: Full-time | 40 hours per week
About Us
Founded in Los Angeles in 1977, Telenet VoIP, Inc. is a leading-edge company specializing in the design and installation of integrated low-voltage systems. Our expertise spans Fire, Burglar, CCTV, Access Control, Public Address, Audio/Visual, Phone Systems, Mass Notification, DAS, Structured Cabling, and other advanced building technologies.
Job Overview
We are seeking a detail-oriented Systems Administrator / Support Engineer to join our team. This role is critical in maintaining and supporting our IT infrastructure to ensure reliability, security, and scalability. You will manage servers, networks, and user systems, provide technical support to staff and field technicians, and assist with the deployment of IP-based building automation systems.
Key Responsibilities
Administer and maintain Microsoft Windows Server environments (Active Directory, DNS, DHCP).
Manage Microsoft 365 services (Intune, Exchange Online, SharePoint, Teams, OneDrive).
Implement and monitor Entra ID and hybrid identity solutions.
Manage mobile device management (MDM) for company-issued phones and tablets.
Ensure data security through policies, access controls, and regular audits.
Perform system backups, disaster recovery planning, and patch management.
Troubleshoot hardware, software, and network issues for end-users.
Maintain accurate documentation for systems, processes, and configurations.
Collaborate with vendors and oversee IT-related procurement.
Support field technicians with ERP and project management system access.
Assist field technicians in deploying low-voltage systems (CCTV, PA, Intrusion Alarm, Access Control, etc.).
Qualifications
4+ years of relevant IT systems administration or support experience.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Benefits
Simple IRA with company matching
Paid time off
Health, dental, and vision insurance
Schedule
Day shift | 8-hour workdays
Work Location
On-site in El Segundo, CA 90245 (commute required)
Requirements added by the job poster
• Commute to this job's location
• Valid driver's license
• Accept a background check
• 3+ years of Technology, Information and Internet experience