Information technology professional jobs in Grand Forks, ND

Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

🚀 Onsite IT Support Associate | Bismarck, NJ 58503 | 3-Month Contract-to-Hire ⏰ Duration: 3 months (Contract-to-Hire) 🖥️ Work Schedule: Mon-Fri | 8 AM-5 PM (2 days/week: 10 AM-7 PM, flexible except Mondays) About the Role We're looking for a friendly and proactive Onsite IT Support Associate to be the go-to technical resource for our Bismarck office! You'll provide high-quality support for hardware, software, and networking issues, assist with new hire onboarding, maintain office equipment, and deliver exceptional customer service to internal employees. This is an onsite role with a family-oriented and supportive team culture, where no two days are the same. 🌟 What You'll Do 🖥️ Provide onsite technical support for laptops, desktops, software, printers, and network issues 💻 Assist with new hire onboarding: laptop setup, accounts, and workstations 🛠️ Install, configure, and update software, drivers, and utilities 📈 Monitor systems, troubleshoot issues, and escalate when necessary 💬 Manage tickets through an internal system, primarily chat-based (10-80+ interactions/day) 🤝 Support employees onsite and remotely 🏃 Participate in a 3-4 week training program, all equipment provided ✅ Must-Have Skills 2+ years of IT support experience (hardware, Windows OS, basic networking) 2+ years of customer service experience with strong communication Ability to troubleshoot desktops/laptops, printers, and software issues Comfortable working in a fast-paced technical environment 🎯 Preferred Skills VPN troubleshooting Additional IT certifications or degrees (optional) Broad IT support background 💡 Soft Skills / Personality Fit Friendly, approachable, and customer-focused Professional and represents IT positively Reliable, adaptable, and a strong team player Able to work under pressure and handle stressful situations

At TempWorks, the Support Analyst is responsible for providing exceptional support to end users of a proprietary software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution. General Responsibilities: · Create and maintain positive customer relationships · Utilize help desk software to track and resolve software problems and requests · Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear, and simple manner · Troubleshoot and triage incoming support requests related to TempWorks' enterprise and hosted software solutions · Identify the nature of issues (e.g., software bugs, setup errors, corrupted data, user error) and escalate appropriately to internal teams · Required to be on-call for support issues during non-business hours on a rotating basis · Willingness to learn new technologies as they become available · Assist in the development of online FAQs and knowledge base · Learning and understanding of all aspects of the TempWorks products, including the core enterprise system, Web Center, and other ancillary product lines · Report all billable hours and expenses · Performs other related duties as assigned Required Skills and Abilities: · Excellent verbal and written communication skills · Excellent interpersonal and customer service skills · Proficient in Microsoft Office Suite or related software · Excellent organization skills and attention to detail · Basic understanding of Software procedures and systems such as SQL · Ability to work independently Education and Experience: · Associates degree or higher preferred · 1+ years of customer service experience · Ability to be self-taught in a variety of software applications and languages · Ability to learn new technologies, software platforms, and retain information quickly · Team player with goal-oriented personality · Ability to work with non-technical end users on first level support issues Physical Requirements: · Prolonged periods sitting at desk and working on a computer · Must be able to lift up to 10 pounds at times TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following: Paid Time Off Holiday Pay Volunteer Time Off Medical Insurance Health Savings Account with Employer Contribution Dental Insurance Vision Insurance 401(k) with Employer Match Life Insurance and AD&D Short-Term and Long-Term Disability Insurance Paid and Unpaid Leave of Absences

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction. Primary Responsibilities, Essential Functions and Requirements: Supervision and mentorship of employees at local and remote locations Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service. Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis) Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews. Sustain project updates and status reports to leadership on a regular basis Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures. Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems. Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion. Maintain desktop application inventory and assist with software licensing maintenance Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase Define and maintain security procedures and policies; enforce these policies with ITSS team members Monitoring, supporting, and troubleshooting systems issues Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Manage and mentor student-work studies Continue training for ITSS team members on processes and procedures. Requirements Experience and Qualifications: Possession of relevant industry certifications is highly advantageous Extensive operations experience in IT support and management Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties A minimum of 5 years of management experience, coupled with a robust technical background Proficiency in managing a team Flexibility to work a schedule that may include nights and weekends Exceptional communication skills and a proven track record of delivering excellent customer service In-depth knowledge of technology platforms within the higher education sector Strong analytical and problem-solving capabilities Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite Advanced troubleshooting skills for Windows Server operating environments Advanced troubleshooting skills with Network devices Proficiency in supporting AV technologies for classrooms, lectures, and performance halls Ability to effectively communicate technical topics to individuals with varying levels of technical expertise Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals Education, Certifications and Licensures: Bachelor of Science, Computer Science, MIS degree or equivalent experience Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Prominent is looking for an Application Support Analyst to provide system analysis and support for IT applications, ensuring smooth operations and assisting with enhancements as needed. This role focuses on application troubleshooting, user support, and coordination between technical teams and business stakeholders. This is a 12 month contract with preference given to local candidates; remote may be possible for the right candidate. No visa sponsorship is available for this opportunity! C2C or 1099 not available for this opportunity! Responsibilities: Analyze business processes and application functionality to identify improvement opportunities. Provide day-to-day support for IT systems, including issue resolution and user assistance. Document system configurations, workflows, and support procedures. Collaborate with developers and other IT staff to implement changes or enhancements. Assist with testing and validation of application updates. Maintain clear communication with stakeholders regarding system performance and changes. Coordinate work with technical staff to meet state IT standards and requirements. Participate in project work as directed by the program manager and as assigned by the project management team, the approved project plans, and the approved project schedules. Required Skills: Experience in application support and system analysis. Strong problem-solving and troubleshooting skills. Familiarity with enterprise applications and data workflows. Ability to communicate effectively with technical and non-technical audiences. Basic SQL or data query skills (preferred). Preferred skills that stand out on resume Mainframe Current experience in Natural required Knowledge and experience developing mainframe applications using Natural, Adabas, DB2, Oracle, Job Control Language (JCL) Primary toolsets include TSO, Librarian (source version control), IBM Fault Analyzer, IBM Debug Facility Good working knowledge of relational databases Anticipated salary in the $37-41/hr range.

Akkodis is seeking an IT Support Technician for a 12-month Contract job with a client in Saint Paul Park, MN. We are looking for people with hands-on/break-fix/desktop and hardware support experience. Pay Range: $25/hr-$28/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors. Job Description: Technical Skills: Proficient in supporting Apple iOS and mobile devices Experience with ServiceNow (ITIL framework) End-user hardware support (Dell/HP PC's) Windows 11 operating system Application, networked printer(s), and adv network troubleshooting Summary of Responsibilities: Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware Configure and manage Microsoft Windows operating systems Perform software installation and updates Support network and stand-alone printers Provide remote access support Manage network switching and cabling Maintain audio-visual equipment and mobile device connectivity Support Cisco telephones and radio systems Handle basic server hardware maintenance Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at **************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

*Incident and Request Management: Handle escalated tickets from Level 1 support teams via Service Desk systems (e.g., ServiceNow, Remedy, or Jira). *Troubleshoot and resolve issues related to Windows/Mac OS, Office 365, VPN, printing, network connectivity, and end-user applications. *Perform software installations, updates, and configurations in compliance with organizational standards. *Manage Active Directory accounts, password resets, and group memberships. *Identify recurring issues and suggest improvements to processes or documentation. *Contribute to the knowledge base by creating and updating support articles. *Assist with hardware refresh, deployment, and asset tracking.

Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development. Responsibilities: Handle client-facing calls and actively participate in the inbound call queue. Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines. Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus. Collaborate with team members across the department to provide comprehensive support. Utilize established knowledge base (KB) articles to troubleshoot and resolve issues. Engage in continuous learning through hands-on experience and guided training. Manage customer technical support cases via phone and email. Qualifications: 2+ years of help desk experience or CompTIA A+ certification. Local candidates only.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success. The enthusiasm generated within Gamer Packaging is infectious and is the reason we've organically grown our sales to over $200 million in our 38-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence. Our Mission Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service. Part-Time Information Technology Technician Are you an early-career IT professional with a passion for problem-solving, hands-on learning, and helping others? Do you enjoy troubleshooting technical issues, supporting users, and working in a dynamic, fast-paced environment? If you're ready to grow your IT skills and contribute to a collaborative team, then we want YOU to join Gamer Packaging as a Part-Time Information Technology Technician! What you'll be doing: As an IT Technician at Gamer Packaging, you'll play a key role in supporting our employees by resolving technical issues, setting up hardware and software, and helping to maintain IT systems across the organization. You'll assist with onboarding new employees, manage service tickets, and provide direct support for day-to-day IT operations in our Minneapolis office. This is a great opportunity for someone looking to grow their experience in a supportive, hands-on environment. Your key responsibilities will include: Provide day-to-day IT support via phone, email, and ticketing system. Set up, configure, and deploy hardware for new hires and current employees. Troubleshoot software, system, and network issues under the guidance of senior IT staff. Deliver on-site support for employees in the Minneapolis office. Assist with onboarding new hires, including workstation setup and orientation. Manage user accounts, group memberships, and license assignments in Microsoft 365 / Entra ID (Azure AD). Document incidents, resolutions, and recurring issues to support process improvement. Maintain user information across Gamer software platforms. The skills and expertise you will bring to the role: Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done! 0-2 years of experience in IT support, help desk, or equivalent technical experience. Familiar with Windows 10/11 and common business productivity applications. Proficient with Microsoft 365 (Outlook, Teams, OneDrive, etc.). Basic knowledge of Azure Active Directory / Entra ID (user management, security groups, password resets). Foundational understanding of networking concepts (WiFi, VPN, LAN/WAN troubleshooting). Strong communication and customer service skills. Ability to follow IT processes and standards with strong attention to detail. Comfortable working independently and collaboratively across departments. This is a part-time, in-office position, working standard business hours on Tuesdays, Wednesdays, and Thursdays at our Minneapolis office, with flexibility on hours. What we offer: Gamer Packaging offers a fun, fast-paced work environment, full benefits, and this part-time opportunity is perfect for someone looking to grow their IT career while maintaining a flexible schedule. Compensation: $18-$20/hr (compensation will be based on experience and qualifications)

Job Title: Windows Desktop Engineer Pay Rate: $28 - $30/hr on W2 Duration: 06+ Months (Possibility of Extension) Technical/Functional Skills: * Image building * Driver management * SCCM/MECM/Intune * Task Sequences * Microsoft Deployment Toolkit (MDT) * WinPE * General networking knowledge, DNS/DHCP * Active Directory * Group Policy * Advanced Windows debugging experience Roles & Responsibilities: Windows Hardware Management Manage annual hardware transitions with PC vendor Roadmap review, standards, and specifications approval Image updates and driver testing for new models Documentation of hardware models to SharePoint Bi-annual Driver updates for all supported hardware models 3rd level escalation points for client hardware issues Maintain hardware standards documentation Support hardware evaluation and selection by testing compatibility and performance of new device models. Windows Image Management Quarterly Updates to Image Patch levels 3rd level escalation point for Windows issues Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors. Planning, testing, and deployment of Windows OS Upgrades Ensure timely completion of Windows OS Upgrades before EOL OS Hardening and Secure config to CIS standards Web Browser SME, Edge/Chrome policies, extension approvals, IE Mode site list management OS Provisioning lead WinPE boot media updates and management MECM Task Sequence updates and support Intune Autopilot design, updates, management MDT scripts and UI updates 3rd level support for SCCM imaging issues 3rd level Intune/Azure Autopilot support Misc Company Portal management, app publishing, installation support Assist with MECM client upgrades, issues, and support Hardware lab management, racking, cabling, asset disposal Generic Managerial Skills: * OS and Hardware Documentation * Working with Dell for hardware transitions * Communication with clients and customers * Self-motivated, independent, comfortable working with a high-performance team Required Qualifications: * Strong experience in Windows and hardware support * Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. * Scripting experience, any language (VBScript and PowerShell preferred) * Windows deployment and/or upgrade experience * Windows Image build and configuration Preferred Qualifications: * 5+ years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization * Experience in a globally distributed, large multinational company * 5+ years' experience with MECM, Intune, SCORCH, and GPO management * SQL and Power BI query and reporting skills preferred but not required * Visual Studio coding skills in VB.NET, ASP.NET, and web services preferred but not required * Experience with patching strategies, vulnerability remediation, and compliance enforcement Recommended Certifications * Microsoft Certified: Windows Client or Modern Desktop Administrator * ITIL Foundation Certification

Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents. We're seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations-ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization's infrastructure vision. Team Leadership & Development • Guide, mentor, and develop an infrastructure operations team that supports a global network of business units. • Delegate workloads with clarity and fairness, balancing urgency with team capabilities. • Promote collaboration, communication, and a culture of continuous improvement. Strategic Planning & Resource Management • Build operational and project plans that anticipate needs and support long-term growth. • Secure and manage OPEX and CAPEX budgets while following internal financial processes. • Ensure alignment between infrastructure initiatives and overall technology strategy. • Define and track KPIs and operational dashboards to evaluate performance. • Identify opportunities to enhance productivity, efficiency, and automation. Infrastructure Operations & Optimization • Oversee systems administration, network operations, and core infrastructure services. • Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms. • Lead efforts to modernize, standardize, and scale infrastructure across global environments. Security, Compliance & Continuity • Ensure infrastructure meets security, reliability, and compliance expectations. • Maintain and improve business continuity and disaster recovery plans. • Evaluate risks proactively and champion secure-by-design practices across teams. Incident Response & Communication • Coordinate clear, timely communication during incidents and infrastructure events. • Build processes that strengthen operational readiness and response effectiveness. What You Bring • Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems. • Strong understanding of cybersecurity principles and compliance frameworks. • Exceptional communication skills and the ability to operate calmly under pressure. • Demonstrated experience solving complex technical challenges in global environments. • Relevant professional certifications are a strong plus. • Ability to travel internationally-approximately 20% of the time. Education & Experience • Bachelor's degree in Computer Science, Information Technology, or a related field. • At least 7 years in IT infrastructure and operations management. • Minimum 3 years leading and motivating high-performing technical teams. • Familiarity with: - Network technologies: LAN, WAN, SD-WAN, WiFi, routing - Data centers, server rooms, and hybrid environments - Windows, Linux, VM platforms such as VMware or Hyper-V - SAN/NAS, cloud backup solutions, and DR planning - Firewalls, proxies, endpoint protection - Active Directory, IAM, SSO, MFA, SCIM - Microsoft 365, Teams, SharePoint - Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)

This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday. We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary. Responsibilities: Responsibilities include but are not limited to: · Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment. · Maintain switch and test gear in lab environment · Update and write module specification pertaining to EEPROM and low-speed signal path · Debug and resolve issues related to transceiver electrical interface · Drive failure analysis to reach design solutions and corrective actions · Perform Pre-Inventory quality control testing · Testing of Networking Equipment · Qualifying incoming products · Assist with lab maintenance cleaning lab and replacing expendable equipment · Assist with inventory management · Assist with keeping coding database for optical transceivers and networking accessories · Assist with keeping parts and descriptions database for optical transceivers and networking accessories · Assist with packaging and shipment of orders as needed · Assist with company IT related issues · Assist other departments as requested (IT, Software Development, Logistics ext.) · Ability to perform other duties as requested and assigned · Other duties may be assigned Preferred Skills/Abilities: · Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol) · Basic Cisco CLI knowledge · Enjoy Solving Puzzles · Detail Oriented · Self Driven · Works well with others · MS office, Adobe, Excel, Visio Bonus Qualifications: · Familiar with UART, SPI or I2C · Knowledgeable in Hexadecimal, Encryption Physical Requirements: · Must be able to life up to 50 pounds at a time · Prolonged periods of sitting at a desk and working on a computer Company Description: Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment. Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment. "Providing Choice in IT" Why Work Here? Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay. Address 14900 James Rd Suite 200 Rogers, MN 55374 USA Industry Business Information Technology

Ready Credit Eden Prairie, MN Network Administrator For over 19 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers. Are you an established Network Administrator who likes to roll up your sleeves and tackle new challenges every day? Do you thrive in a fast-paced environment where you can wear multiple hats? Are you the go-to person when others can't figure it out? If that sounds like you, you might be the perfect fit for the Ready Credit IT Team. We're looking for a hands-on Network Administrator who can balance day-to-day operations with continuous improvement projects. You'll manage and maintain our network infrastructure, enhance our security posture, and contribute to automation and process improvement across our growing environment. Responsibilities: Maintain, monitor, and troubleshoot network infrastructure and VPN including cellular devices Update firmware, manage configurations, and implement security best practices. Work closely with the IT team to enhance cybersecurity and mitigate vulnerabilities. Identify opportunities to improve network performance and reliability. Develop and automate repeatable processes for efficiency and consistency. Stay informed on zero-day threats and emerging network technologies. Provide Tier 2/3 support for network-related escalations and infrastructure issues. Collaborate across teams to support business initiatives and technology projects. Requirements: 5-10 years of experience in network administration or related IT infrastructure roles. Strong knowledge of TCP/IP, VLANs, VPNs, routing, switching, and firewall management. Experience working with on-prem and cloud-based infrastructure. Hands-on experience with enterprise firewalls, routers, and network monitoring tools. Practical understanding of network security principles and incident response. A proactive, self-driven attitude - you enjoy taking ownership and solving problems. Excellent communication skills and the ability to work both independently and as part of a team. Bonus Points For Experience with SonicWALL, or similar firewall/router platforms. Familiarity with Azure, Entra ID (Azure AD), or Microsoft 365 networking. FNM experience and interpersonal skills. Familiarity with cellular technologies, RSRP, and signal quality. Knowledge of automation/scripting (PowerShell, Python, or similar). Relevant certifications (e.g., Network+, CCNA, CCNP, or vendor equivalents). Why You'll Love Working Here Small, collaborative IT team with direct impact across the company. Fast-paced fintech environment where innovation and initiative are valued. Opportunities to expand your skill set across systems, security, and automation. Supportive leadership that values work-life balance and professional growth. We offer an excellent benefit package including medical, dental, life, vision, disability insurance, tuition reimbursement, mentorship program, volunteer paid time off, ESG program, and a generous PTO policy. Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Classification * $15.00 hourly, Non-Exempt (Eligible for overtime) * 20 hours per week * 100% Remote Work Availability: No * Hybrid Work Availability (requires some time on campus): No This is a part-time, non-benefitted position. Only UND students are eligible to be hired into this position. UND UIT is looking to hire customer service orientated students to assist our Classrooms and Digital Media Services department. We are very flexible with schedules and welcome applicants of all majors and experience levels. We are very flexible for hours and can work around any schedule. Duties & Responsibilities * Assist Digital Media Engineer with setup and execution/monitoring of Live Stream events * Provide in-person support to faculty during active class sessions * Assist with updating and maintaining classroom technology throughout campus * General organization, data entry, and clean up as needed * Other duties as assigned Minimum Requirements * As a result of working in this position, the staff member will gain the following skills: * Critical Thinking and Problem Solving * Interpersonal Development * Professionalism * Must be punctual and have good time management skills * Excellent interpersonal and communication skills * Ability to troubleshoot and think on their feet, potentially in front of an active class * Valid driver's license * Basic Understanding of Windows Operating system * Basic troubleshooting skills * Willingness to work one on one with faculty * Must be able to work on campus * Ability to work well in a team or independently * Must be a student for the Spring 2025 semester * Successful completion of a Criminal History Background Check In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment. Preferred Qualifications * Experience with Microsoft O365 (Word, PowerPoint, and Excel) Basic knowledge and understanding of A/V equipment To Apply For full consideration, applications must be received by the closing date and include the following materials: * Resume Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week. Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at **************************.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Spectrum is looking for a qualified indivdual to Provide analytical, advisory, technical expertise, and analysis of RQ-4 Communications Planning activities including performing and managing a variety of communication and information technology tasks and activities. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Requires network administrative privileges to perform duties. Is required to maintain training and certification requirements in order to sustain elevated rights to the AREA52 domain. Performs communications- computer systems (C-CS) planning and implementation activities. Provides continued support to communications systems current and future planning activities. Supports implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity. Provides analytical, technical, functional and management oversight to critical communications and systems network upgrades and maintenance for the RQ-4 weapon system. Provide analytical, advisory, and technical support to leadership as systems analyst and advisor to 69 RG/CD and 12 RS/CC. Facilitate 9 RW project management efforts directed and approved by either 9 RW, 69 RG and, 12 RS to improve RQ-4integration into USAF and National architectures, in particular, the AF Distributed Common Ground System (AF-DCGS) and the Department of Defense Global Information Grid (DoD-GIG). Provide C-CS laptop computer administration and support of up to 250 individual issued and loaner laptops to identified associated units and attached aircrew. Requirements Possess a Top Secret/Sensitive Compartmented Information (TS/SCI) and NATO Secret security clearances Be a U.S. citizen Knowledge of Air Force C-CS technologies with a minimum of five (5) years' experience working with a variety of the C-CS field's concepts, practices and procedures, ground-based telecommunications systems, avionics and information system technology, management of program and project implementation actions, and Air Force planning documents and application of these documents to the C-CS systems. Minimum of four years' experience with: Asynchronous Transfer Mode (ATM) Ethernet Local and wide area networks UNIX and non-UNIX operating systems Be able to complete light office lifting defined by moving 25lb box up a flight of stairs. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan

Ingen går uberørt fra MUNCH. Det er vårt løfte til hundretusenvis av besøkende fra hele verden, samt alle som opplever oss i utlandet og digitalt. MUNCH er et av verdens største museer dedikert til én enkelt kunstner, og forvalter en viktig verdensarv: Kunsten til Edvard Munch. MUNCHs program dekker også moderne- og samtidskunst, konserter og unike opplevelser - samt et spennende program for barn og ungdom. Vi har store ambisjoner både nasjonalt og internasjonalt. I tråd med museets høye ambisjoner søker MUNCH nå etter en IT-ansvarlig som kan bidra til å sikre at MUNCH har digitale løsninger og prosesser som støtter kjerneoppgavene til de ansatte og bidra til utvikling, tverrfaglig samarbeid, og effektiv bruk av data og teknologi. Ditt fokus vil være å utvikle og forvalte de administrative løsningene sammen med fagavdelingene. Vi ønsker en entusiastisk kollega som evner å sette brukernes behov først og evner å se muligheter litt utover det vanlige. Nøkkelinformasjon Søknadsfrist: 04.01.2026 Arbeidsgiver: Oslo kommune Sted: OSLO Stillingstittel: IT- ansvarlig / Driftsansvarlig Stillinger: 1 Heltid / Deltid: Heltid Ansettelsesform: Fast Stillingsprosent: 100 Webcruiter-ID: ********** Sosial deling : Del på X Del på LinkedIn Del på Facebook Del på e-post Arbeidsoppgaver * Generell saksbehandling, rådgiving og veiledning innenfor fagområdet * Dokumentasjon av systemer * Administrere Microsoft systemer, herunder Microsoft 365 * Leverandørkontakt, innkjøp og oppfølging * Brukerstøtte for de ansatte innen generell support * IKT hovedkontakt opp mot Oslo Kommune * Innkjøp, drift og forvaltning av PCer, lisenser, mobiltelefoner og annet felles utstyr * Utvikling av digitale ferdigheter hos ansatte Kvalifikasjoner Nødvendig: * IT-faglig utdanning * Praktisk erfaring med bruker support * Generelt god digital forståelse * Erfaring med forvaltning av systemarkitektur * God erfaring med Microsoft 365 administrasjon * God kjennskap til PC og Mac-administrasjon * God erfaring og resultater med prosessledelse * Kjennskap til moderne verktøy for saks- og prosess oppfølging Ønsket: * Høyere utdanning innen IT (universitet, høyskole) * God kjennskap til Oslo Kommune og sentrale IT tjenester * God kompetanse på leverandør oppfølging * Erfaring med å holde kurs * Prosjektleder erfaring * Sertifisering innen Scrum, Itil, eller lignende prosess rammeverk * God kunnskap i verktøy som Teams, Linear, Jira osv. Personlige egenskaper * Er systematisk, selvstendig og tar ansvar for egne oppgaver * Gode kommunikasjons- og mellommenneskelige ferdigheter * Høy integritet i arbeidet * God på å skape godt klima for samarbeid * God evne til å arbeide selvstendig * Løsningsorientert og helhetstenkende * God fremstillingsevne på norsk og engelsk, skriftlig og muntlig * Gode samarbeids- og kommunikasjonsevner * Åpen, raus, nytenkende og ansvarsbevisst * Bidrar til et positivt arbeidsmiljø * Personlig egnethet vil bli vektlagt Vi tilbyr * Gode tjenestepensjons- og forsikringsordninger i Oslo pensjonsforsikring. Som ansatt i Oslo kommune betaler arbeidsgiver i tillegg hele pensjonspremien din etter nettolønnsordningen, dvs. det trekkes ikke 2 % av din brutto lønn til pensjonsinnskudd ************************************************************************************* ********************************************* * Faglig utfordrende oppgaver i et godt arbeidsmiljø * Gode kolleger som strekker seg langt for å hjelpe * Kontor midt i Bjørvika * Fleksibel arbeidstid ihht Oslo kommunes avtale * Stillingen avlønnes i lønnstrinn 42-55 i Oslo kommunes lønnsregulativ (p.t. kr. 697 900- 893 000,-) Avhenger av stilling etter kvalifikasjoner og ansiennitet Arbeidsplassene i Oslo kommune skal preges av mangfold, og våre ansatte skal gjenspeile byens befolkning. Vi oppfordrer alle som er kvalifisert til å søke jobb hos oss uansett alder, funksjonsevne, kjønn, kjønnsidentitet, seksuell orientering, religion eller etnisk bakgrunn. Oslo kommune legger vekt på å tilrettelegge arbeidsforholdene dersom du har behov for det. Vi gjør oppmerksom på at søkere kan føres opp på offentlig søkerliste selv om søkeren har bedt om anonymitet, men dette vil du i så tilfelle få varsel om. Før ansettelse må politiattest fremlegges og bakgrunnssjekk gjennomføres.