Information technology professional jobs in Henderson, NV - 390 jobs

We have an immediate opening for a UAT Support Lead with a leading IT service/solutions provider in Las Vegas, Nevada. UAT Support Lead The role requires someone with 8+ yrs of experience in UAT support roles , preferably in Banks so that they are able to understand the client ecosystem quickly. The requirement will need to be to manage a team of 2-3 offshore members, flexible to work outside of prescribed working hours, hands on in SAS and Python, build relationships with Business + Product + Technology teams, work with multiple stakeholders.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Desktop Support 1 position is responsible for providing first level technical support with the installation, maintenance, upgrade, troubleshooting, removal and repair of personal computer equipment, peripheral equipment, computer operating systems, computer software, and telephones. Essential Duties/Responsibilities • Understand and demonstrate the principals of the Company's Mission, Vision and Values. • Provide first line response for users with desktop, laptop, password, connectivity and application issues. • Respond to requests for issues that may require technical assistance to be provided by phone, email and or/using a help desk management system or personal deskside visits. • Escalates more complex and impactful issues to higher level support teams. • Updates system inventory and tracking for desktops, laptops, printers, corporate cell phones and software licensing. • Provides support related to testing and deployment of operating system and application security patches on workstations, laptops. • Setup new hires with needed hardware, software, tokens, etc. Terminate employees per company policies & procedures. • Works assigned tickets, vulnerabilities and patching as assigned. • Troubleshoot and provide solutions to hardware and software problems. Install, upgrade, repair, and remove hardware and software as necessary. • Develop and present application and user documentation and training for supporting departments across the organization. • Acts as a liaison between customer and technical escalation points within the IT team. • Install application software necessary to complete job functions. • Update and maintain standard operating procedures on software and hardware deployments, account administration, and helpdesk tasks. • Recommend equipment upgrades to environment as business needs dictate. • Assist in projects as assigned by IT management. • Comply with policies and procedures as required. Minimum Requirements (Education & Experience) • 0 to 6 months experience or equivalent education in a helpdesk or service desk environment: IT administration with Windows 7 Windows10. PC imaging and hardware deployment, group policy, workstation setup, remote assistance, Microsoft Active Directory and DNS preferred but will train right person. • Associate's degree in computer science or related field preferred. Preferred Requirements (Education & Experience) • Bachelor's degree • A+ highly desired Minimum Requirements (Knowledge, Skills & Abilities) • Intensive analytical skills necessary to comprehend real time production desktop performance along with maintaining best practices of desktop functionality • Comprehension of networking/distributed computing environment concepts. Good technical skills with a thorough understanding of data communications and data center technology. Ability to implement and maintain a proactive support environment with Windows configurations on server support. • Ability and willingness to cover on-call responsibilities on a rotating basis. Attention to detail a must. Other Requirements/Information • Weekend and evening hours may be required. Travel up to 10% may be required. This position supports multiple offices in North West Arkansas, Nevada, Tennessee, and Washington, DC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOC - Know Your Rights Poster. NOTE: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company

Responsibilities We are seeking a highly skilled and motivated Cyber Analysts to join our team at Nellis Air Force Base (AFB), supporting the Air Combat Command (ACC) Intelligence Directorate (A2). The Cyber Analyst will play a critical role in cryptologic support, cybersecurity operations, and system administration to protect mission-critical systems and networks. This position requires expertise in cyber threat analysis, cryptologic operations, and the ability to work in a fast-paced, mission-driven environment. Key Responsibilities: * Perform cryptologic support and cybersecurity operations to safeguard sensitive information and mission-critical systems. * Conduct cyber threat analysis to identify vulnerabilities, assess risks, and recommend mitigation strategies. * Support the development and implementation of cyber defense measures to protect against emerging threats. * Monitor, analyze, and respond to cyber incidents, ensuring timely resolution and reporting. * Provide system administration support, including configuration, maintenance, and troubleshooting of enterprise and local network devices. * Collaborate with cross-functional teams to integrate cybersecurity measures into ISR operations. * Liaise with the Enterprise Service Desk (ESD) and Enterprise Service Center (ESC) to resolve technical issues and ensure system availability. * Maintain compliance with all security protocols, policies, and regulatory requirements. Qualifications Required Qualifications: * Required Experience: Minimum 10 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years. * Required Education: Master's degree from a college or university accredited by an agency recognized by the U.S. Department of Education; or have bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 15 years, as a substitute to the master's degree. * Technical Expertise: * Proficiency in cryptologic support, cybersecurity operations, and system administration. * Completion of a commercial, military, or U.S. Government cybersecurity training course or specialized certification. * Familiarity with cyber defense tools, network security, and incident response methodologies. * Strong understanding of cyber threat analysis and mitigation strategies. * Skills: * Exceptional analytical and problem-solving skills. * Strong written and verbal communication skills for producing reports and collaborating with teams. * Ability to work effectively in a high-pressure, mission-critical environment. * Security Clearance: Active Top Secret/SCI clearance is required. Preferred Qualifications: * Experience at Air Force Major Command (MAJCOM) Intelligence Directorate or similar military organization. * Knowledge of cryptologic systems, tools, and methodologies. * Familiarity with Air Force cybersecurity policies and procedures. * Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or equivalent. * Prior experience mentoring or training junior personnel. Why Join Us? * Be part of a mission-critical team supporting the U.S. Air Force's ISR and cybersecurity operations. * Work in a dynamic and collaborative environment at Nellis Air Force Base, a hub for Air Force intelligence and cyber defense excellence. * Access to professional development opportunities and career growth within the intelligence and cybersecurity community. #AFACC Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 Analyst for all Business Systems Apps and show expertise in triaging issues with our main systems such as APTOS Retail, WMS, Oracle MFP and Great Plains with a good grasp of ERP Systems. Responsibilities: Provide technical support for enterprise-level application systems under the supervision of the Director of Business Systems. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users, and clients to improve application performance. Managing tickets across multiple business systems environments to ensure continued and synchronized operations. Establishing the root causes of application errors and escalating serious concerns to the Vendor. Keeping a record of escalation and scheduling application updates. Documenting processes and monitoring application performance. Providing front-end support to clients and colleagues in IT Respond to general questions and trouble tickets in a timely manner. Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue for Tier 1 and Tier 2 incidents. Prioritize multiple, open issues. Document issue triage as troubleshooting progresses. Follow best practices for change control of proposed solutions. Document actionable bugs for engineering resolution. Receive incoming calls from customers,, and service technicians and providing diagnostic support on appliances and other products. Accept and handle technical/diagnostic calls and process emails/requests to set up new service. Escalate calls as needed (Tier 1 & 2) for more in depth technical/diagnostic assistance by vendor or System Experts. Respond to customer and field technicians' emails Document & log support ticket on service calls in ticketing system. Process Tickets for APTOS, ORACLE MFP, GP and other systems. Complete status updates on service calls completion Report common issues identified from service partners for escalation Performs other specific duties or assignments as directed by Business Systems Director and Manager. Build a good liaison with the vendors. Requirements A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. 5+ years demonstrable experience as an application support analyst in the legal industry or related field. Knowledge of ERP systems and programming languages, such as SQL, HTML and other scripting languages. Ability to comprehend and utilize the ITIL framework for Helpdesk and Service Desk,. Ability to manage triage, resolution, document configuration changes, and monitor performance. Exceptional ability to provide front-end support to internal departments and remote clients. Familiar with Service Desk software for managing Tickets. Determination to get to the root causes of application errors and repairing them. Ability to use various incident tracking tools. Exceptional communication and written skills.

Job Description At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our customers' success and that is why we focus on creating opportunities rooted in our employee' purpose and passions! What is Office1? As a leading provider of office technology solutions in the SMB space, Office1 has been serving our customers since 1995. We offer our customers a unique SaaS like engagement to manage all their technology technological needs this has enabled Office1 to become one of the fastest growing managed service providers in the Western United States. Come help us shape the future! We are looking for IT-minded sales professionals who are focused on optimizing our client's and potential client's network infrastructure, as well as the ability to identify potential issues in our current customer's IT environment. Our ideal candidate will help offer optimized IT and/or Office solutions to our customers to take their business to the next level while building a career that provides financial stability and a work life balance. What You'll Be Doing Performing Business 2 Business Sales of IT Services, printers and copiers Identify and pursue new sales opportunities through field sales, cold calling, networking, and referrals. Building relationships centered on trust, open communication, and transparency. Assisting clients by helping them build a plan to implement the best solutions for their business. Desired Skills and Experience Experience in individual sales and building relationships with C-Level executives. The ability to translate technology topics into "business speak" to be understood by executives. Strong interpersonal, problem-solving, and organizational skills. Coachable and 100% commitment to becoming successful. Self-motivated, Result-Oriented, and Determined. Excellent communication and presentation skills. Outgoing, Self-Confident, and Proactive personality with focus on providing excellent customer service. 1 year of B2B Sales experience. High school diploma or equivalent; college degree preferred. Reliable transportation, valid driver's license, and proof of insurance. Income Opportunity and Benefits As part of Office1, you'll receive world class benefits, including: Base salary plus unlimited commission earning potential Quarterly & annual bonus opportunity Health benefits; medical, dental, and vision (with a generous contribution) PTO; Vacation time, personal/ sick time, holidays Supplemental benefits (Life, STD & LTD) 401K w/ matching Diversity Office1 believes we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team. Job Posted by ApplicantPro

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value. JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success. KEY RESPONSIBILITES: Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support Ensures users/customers are provided with professional, courteous, and timely support and service Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Tests compatibility of new programs with existing ones. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Installs software and necessary applications for workflow. Carries out software, network, and database performance tuning. Documents hardware and software updates. Strong ability to manage productive relationships with both external and internal users Ability to work independently and in a team environment High degree of personal initiative Adaptable to changing priorities and ad hoc requests Superior Microsoft Office skills, including Word, Excel, and Visio Courses or experience in some of the following areas: computing science, information systems or equivalent programs Install and configure hardware and software components Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues Manages the maintenance of all hardware and software Performs other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or engineering or related field, preferred 0-2 years of experience in a similar role Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN) Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Demonstrated experience as a support analyst in a corporate environment Valid driver's license (G class) THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION: The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Excellent Dental Insurance Excellent Vision Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Systems and Support Specialist Slot Systems (Konami SYNKROS) is responsible for providing technical support, troubleshooting, and maintenance for IT systems that support slot machine gaming operations, with a primary focus on Konami SYNKROS slot management software and related infrastructure. This role is critical to ensuring system availability, data integrity, and regulatory compliance across the slot floor and back-of-house environments. The Systems and Support Specialist works closely with IT leadership, slot operations, surveillance, Konami support teams, and regulatory stakeholders to support 24/7 gaming operations and minimize disruptions to slot machine functionality, player tracking, and casino revenue systems. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide first- and second-level technical support for Konami SYNKROS slot management systems, including player tracking, bonusing, promotions, accounting, and reporting modules. Troubleshoot and resolve issues related to SYNKROS applications, services, databases, and system integrations. Support communication and connectivity between slot machines, SYNKROS floor controllers, kiosks, and back-of-house servers. Respond to helpdesk and operational incidents with urgency appropriate to revenue-impacting slot system issues. Configure, deploy, and maintain SYNKROS workstations, administrative consoles, POS terminals, and peripheral devices. Assist with SYNKROS software updates, patches, and version upgrades in coordination with IT leadership and Konami technical support. Maintain endpoint security, antivirus tools, system hardening, and access controls in accordance with gaming regulatory requirements. Manage user accounts, role-based access controls, password resets, and audit permissions within SYNKROS systems. Escalate complex issues to senior IT staff or Konami SYNKROS vendor support when required. Provide technical support for jackpot displays, digital signage, promotional systems, and player-facing displays integrated with SYNKROS. Assist with slot floor projects, including new machine installations, system conversions, cabinet swaps, and floor reconfigurations involving SYNKROS connectivity. Support data backup, recovery, redundancy, and failover procedures for SYNKROS systems and associated databases. Maintain accurate and detailed documentation for SYNKROS system configurations, incidents, changes, and resolutions to support audits and compliance reviews. Track and manage inventory of SYNKROS related IT assets and slot system equipment. Assist in training slot operations and technical staff on SYNKROS functionality, workflows, and best practices. Participate in after-hours maintenance windows, system upgrades, and emergency response affecting SYNKROS operations. Perform other duties as assigned by IT or Slot Systems leadership. SUPERVISORY RESPONSIBILITIES This position does not include direct supervisory responsibilities but may assist with coordinating vendor support or mentoring junior technical staff. QUALIFICATION REQUIREMENTS Education & Experience Associate's degree in information technology, Computer Science, or related field required, bachelor's degree preferred. 2+ years of experience in IT systems support, preferably in casino slot operations or regulated gaming environments. Direct experience supporting Konami SYNKROS systems strongly preferred. Technical Knowledge & Skills Strong knowledge of Windows Server and desktop environments, Microsoft 365, and enterprise applications. Working knowledge of SYNKROS architecture, services, and system dependencies. Familiarity with slot floor networking, including TCP/IP, VLANs, DNS, and DHCP. Experience supporting kiosks, printers, player tracking devices, and slot-related peripherals. Experience with helpdesk or ticketing systems (Zendesk, Fresh service, Jira, etc.). Understanding of cybersecurity, access controls, and change management in regulated gaming environments. Ability to follow strict gaming commission and internal control procedures. Soft Skills Strong analytical and troubleshooting skills. Ability to perform effectively in high-pressure, revenue-critical environments. Excellent communication and customer service skills. Ability to prioritize tasks based on slot floor and player impact. CERTIFICATES, LICENSES, REGISTRATIONS Relevant IT certifications preferred (CompTIA A+, Network+, Microsoft, ITIL). Must be able to obtain and maintain gaming licenses, work cards, and background clearances as required by applicable gaming authorities. LANGUAGE SKILLS Ability to communicate clearly and professionally in English, both verbally and in writing. Ability to explain SYNKROS system functionality to non-technical users. REASONING ABILITY Ability to identify, analyze, and resolve technical issues while maintaining regulatory compliance, system integrity, and uptime. Must demonstrate sound judgment when addressing SYNKROS outages or security events. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Formula 1 Heineken Silver Las Vegas Grand Prix has rapidly become a world-class event in its first three years. This three-day spectacle attracts a global audience to witness the world's greatest drivers and cars navigate the iconic Las Vegas Strip at breathtaking speeds approaching 200 mph. Grand Prix Plaza is the world's largest immersive Formula 1 attraction, featuring thrilling interactive experiences: F1X, a 4D journey through a tech driven attraction; F1 Drive, kart racing powered by advanced DRS technology; and F1 HUB featuring state-of-the-art simulators, a flagship F1 store, and elevated restaurant and lounge offerings. SUMMARY OF JOB: Reporting to the IT Director at Las Vegas Grand Prix, the IT Operations Manager is responsible for supporting the design and implementation of new and updated IT systems and infrastructure, acting as a key liaison between IT and the business. The role ensures smooth communication and collaboration across teams, particularly during service deployments and operational changes. It involves providing high-level support to executives and VIPs, managing technical escalations with Formula 1 and third-party providers, and maintaining security standards. Additional responsibilities include, responding to incidents promptly, and supporting Grand Prix Plaza activity as well as seasonal event-based activities such as Grand Prix operations. The role requires flexibility to work across multiple sites and within a flexible work schedule. RESPONSIBILITIES: Own and manage IT technical facilities at Grand Prix Plaza, including connectivity, technical installations, and facilitating 3rd party requirements. Own and manage the AV and LED displays at Grand Prix Plaza, including managing requirements for updates and changes. Collaborate with business stakeholders to ensure IT fully understands requirements and manages expectations regarding services delivered. Provide onsite support for permanent exhibits within LVGP scope. Ensuring appropriate staffing and equipment to facilitate events hosted at Grand Prix Plaza, ensuring co-ordination with the LVGP events team to understand schedules. Identify and analyze business needs, providing recommendations on how IT solutions can address these effectively. Deliver high-level support to VIPs and Executives, ensuring exceptional service both in the office and at LVGP-related events. To maintain relationships with key suppliers, and partners to ensure a smooth service and positive relationships to enhance both corporate requirements and commercial obligations. Act as the technical escalation to Formula 1 or 3rd party support, and to offer support to all LVGP staff across LVGP offices. Respond to security incidents promptly, escalating to the Formula 1 Information Security team as required, while safeguarding the LVGP environment. Contributing to user training and documentation: offering guidance, training, and support to end-users on how to use computer systems, software applications, and IT tools effectively. Working with escalation pathways as needed to ascertain any missing information or knowledge. QUALIFICATIONS: Proven experience in managing service deployment and acceptance within technical environments. Experience working large scale and live event operations, such as sports or convention centers. Exceptional customer service skills, with the ability to explain technical solutions in clear, non-technical terms. Solid understanding of Microsoft 365 services, including fundamental security policies. Relevant IT qualifications or training in IT strategy or applied technical subjects. WORK SCHEDULE: This is a full-time position that works a flexible schedule including weekdays, weekends, evenings, and holidays. SEASONAL & EVENT-BASED RESPONSIBILITIES (GPP ROLES ONLY / IF APPLICABLE):This role includes a seasonal period during which responsibilities extend beyond standard operations. During load-in and load-out of the Grand Prix Plaza facility, race week activations, and other special projects, the position may support non-traditional functions that fall outside routine venue management. Flexibility, cross-functional collaboration, and adaptability are essential during these high-impact times. PHYSICAL DEMANDS This role has the potential to be physical at times, to support office moves, Grand Prix Plaza events and installations. Assist with Physical move of IT Assets - monitors, IT peripherals, servers, networking hardware. Ability to be present across all LVGP sites; offices, warehouse and Grand Prix Plaza moving between them at short notice. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Las Vegas Grand Prix, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), parental status, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The IT Network Administrator is responsible for overseeing an organization's computer systems or database networks to ensure proper maintenance and security. Their duties include working with other IT staff and company employees to identify network or computer system needs, overseeing the installation of new hardware or software and using employee feedback to isolate issues. Duties and responsibilities ; Pay range- $85k to $115k/Yearly - DOE Installing and configuring network hardware and software Creating and managing network users, user environment, directories, and security Maintaining, repairing and upgrading network and server systems Monitoring network performance to determine whether adjustments need to be made Ensuring network connectivity throughout an organization's LAN/WAN infrastructure is on par with technical considerations Maintaining firewalls, virtual private networks, web protocols, and email security programs Resolving network-related issues reported by users Implementing and maintaining disaster recovery solutions Training network staff to provide support Developing and maintaining network performance records and logs Perform related and/or other duties as required. Requirements Proven experience as a IT Network Administrator or similar role in the IT field. Experience with network protocols and network management systems. Familiarity with operating systems, internet security and data privacy principles. Experience with network diagnostic, monitoring and analysis tools (e.g., SolarWinds network tools). Ability to set up and configure server hardware. Understanding of complex information and requirements. Professional certifications such as CCNA, CCNP, Network+ are a plus. BSc degree in Computer Science, Information Technology or relevant field. Salary Description $85k - $115k/yr -DOE

General information Name NightOps IT Support Specialist Ref # 1944 City Las Vegas State Nevada Country United States Work Hours 6p - 3a PST Function Information Technology Description & Requirements Job Description As the NightOps IT Support Specialist, you are the first line of defense when most of the organization is offline. You'll own nightly ERP escalations, respond to site/network connectivity issues, handle time-sensitive warehouse calls, monitor infrastructure health, and drive down the after-hours ticket queue so the day team starts clean. You'll partner with daytime IT to ensure seamless handoffs and consistent service levels. Responsibilities Include Incident Response & Escalations: * Serve as the primary after-hours point for ERP incidents and escalations, triaging alerts, restoring service, and engaging on-call SMEs or vendors when needed. * Respond to site/network connectivity degradations and outages; execute standard operating procedures (SOPs) for WAN/LAN/Wi-Fi troubleshooting and failover. * Answer warehouse operations calls (e.g., scanners, labelers, WMS access, shipping stations) and resolve issues that block fulfillment and logistics. * Coordinate with other IT teams and external partners to drive timely resolution of critical events. Monitoring & Reliability: * Proactively monitor infrastructure (servers, networks, cloud services, security alerts) and investigate anomalies before they escalate. * Perform routine off-peak maintenance (patches, reboots, health checks) to minimize business disruption. Ticketing Queue Management: * Own the after-hours ticket queues: review, prioritize, resolve, and document; drive backlog clean-up so queues are "day-ready." * Meet or exceed published SLAs and contribute concise shift notes for the day team handoff. Client & Endpoint Support: * Provide remote support for Windows/mac OS endpoints and mobile (iOS/Android) used in operations and leadership. * Assist with Intune-based deployments, updates, and secure re-imaging; manage equipment shipping/returns for remote users. Collaboration & Continuous Improvement: * Keep crisp shift reports and incident records; communicate open issues and risk items to daytime IT. * Partner with corporate/regional IT to align after-hours practices to enterprise standards and contribute to playbook improvements. Qualifications & Skills Required - * 2+ years in an IT support / service desk / NOC role with hands-on troubleshooting across hardware, software, and networking. * Strong fundamentals in Windows, mac OS, and mobile OS support (iOS/Android). Working knowledge of ITSM platforms (e.g., ServiceNow, Freshservice) and remote support tools; disciplined ticket hygiene and documentation. * Network troubleshooting (DNS, DHCP, VPN/WAN/LAN, Wi-Fi) and familiarity with security alerting/response concepts.Clear, calm communication under pressure; ability to work independently on overnight shifts, with occasional weekend coverage. Preferred - * Microsoft 365 / O365 administration exposure (Entra ID/Azure AD, Intune, Teams). Certifications such as CompTIA A+, Network+, or ITIL Foundation. * Experience with enterprise/ERP environments and warehouse technologies (WMS, RF scanners, label printers) Compensation & Benefits BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

The Nevada Supreme Court is dedicated to providing fair, efficient, and accessible justice to all. We believe that diverse perspectives strengthen our team and enrich our service to the public. We're seeking a dedicated IT Technician to support our technology needs and ensure seamless operations for the Nevada Judiciary. This role offers an opportunity to make a tangible impact, support essential judicial functions, and grow your IT career in a dynamic, collaborative environment. If you are passionate about technology, enjoy solving problems, and value service excellence, we encourage you to apply! This position is based in Las Vegas, Nevada. We welcome applicants from diverse backgrounds to strengthen our commitment to inclusivity in serving the judiciary and the public. Key Responsibilities: User Support: Deliver empathetic, high-quality customer service by timely responding to user requests, diagnosing issues, and prioritizing problems. Log all activity in the service desk system and resolve requests via phone or in-person. Troubleshooting: Diagnose and resolve user issues using research and diagnostics while ensuring timely support and clear communication. Printer Management: Maintain printer operations, including toner replacement and managing user access. Training and Guidance: Assist users with office productivity software and support the setup and configuration of telecommunication equipment. Procurement Support: Help with hardware and software purchasing processes, maintaining accurate inventory records, and manage loaner equipment. Installation and Maintenance: Conduct installations and routine maintenance of computers, printers, and software to ensure optimal performance. Project Participation: Collaborate on or lead IT projects, driving improvements in operations and policies to enhance service delivery. Courtroom Audio/Visual Support: Operate and troubleshoot AV equipment, ensuring all sessions run smoothly and that participants can effectively use presentation and recording tools. Qualifications: Strong technical skills in computer hardware, software, and peripherals. Certifications are a plus but not required. Proactive troubleshooting and diagnostic abilities, to resolve technical issues quickly. Customer service mindset with the ability to communicate clearly and patiently with users of varying technical skill levels. Experience with service desk operations, inventory management, and familiarity with remote troubleshooting tools is a plus. Familiarity with tools such as PDQ, Jira, and Confluence is highly valued. Additional: Las Vegas is an exciting and dynamic area with constant entertainment such as museums, fine dining, shopping, and a vibrant night life. In addition to the lights of the strip, Las Vegas has plenty of activities for outdoor lovers including hiking, skiing, boating, and off-roading. Nevada's beautiful landscape, exciting adventures, and thriving economy are just a few of the reasons to join the Silver State workforce! Benefits include: Health Insurance: medical, dental, life and disability insurance programs for employees and dependents/family are offered. Vacation: Accrual of three weeks of annual leave each year. Sick Leave: Accrual of three weeks of sick leave each year. Holidays: 12 paid holidays per year. Retirement: Participation in the Nevada Public Employee Retirement System (PERS). Deferred Compensation: The State has a voluntary deferred compensation program. No Nevada state income tax. Public service loan forgiveness. Flexibility: a work-life balance beyond compare! Please note the posted salary is based on the Employee/Employer paid contribution plan to PERS. Applicants should submit a resume and list of three references. This recruitment is set to close on Friday, January 23, at 11:59 p.m. Depending on the number of applicants, this recruitment may close early. Qualified applicants are encouraged to apply as soon as possible.

Job DescriptionDescription: Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy. Essential Job Functions: Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention Maintain accurate records of support history and resolution with end users Identify and report to management any recurring support issues Diagnose and resolve technical hardware and software issues Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce. Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously Report all potential integrity breaches, unresolved issues, problems or requests to management Apply updates to end users and ensure all devices are protected with up-to-date virus protection Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis Relocate IT/Phone equipment as requested by Department Managers Remain current with system information, changes and updates Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups Develop an understanding of our business processes and how they correlate to our CRM and IT processes Any other assigned duties Regular and reliable attendance is an essential function of the job Requirements: Knowledge, Skills and Abilities: Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven Ability to remain patient and calm when dealing with end users at all levels Strong customer service skills and the ability to communicate technical information to non-technical users. Must be trustworthy with an understanding of confidentiality. Must possess strong attention-to-detail skills Able to work independently as well as within a team Manage multiple priorities effectively A proactive problem solver who can take ownership of tasks and find solutions Qualifications: Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment. Proficiency in troubleshooting hardware and software issues. Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce). Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS). Experience with both Windows and Mac OS platforms Basic understanding of security practices and data protection policies. Requirements: · Associate's degree or Trade School preferred or equivalent work experience in Information Technology · 2+ years of previous helpdesk experience

The IT Technician provides essential Help Desk and technical support for Sunrise Children's Foundation (SCF), ensuring staff can effectively use technology to perform their work. This role focuses on Tier I and Tier II support, assisting with troubleshooting, installations, account access, and device setup. The IT Technician works closely with the Lead IT Technician and IT management to maintain equipment, software, and security systems across multiple SCF sites while developing technical documentation and supporting users through training and responsive service. RESPONSIBILITIES/DUTIES (including but not limited to): Serve as the first point of contact for employees seeking technical assistance in person, by phone, email, or through remote support software Manage and resolve tickets through the organization's cloud-based ticketing system (E-WorkOrders). Diagnose and resolve Tier I and Tier II issues, including account access, printing, email, network connectivity, and application errors. Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Support setup and troubleshooting of workstations, printers, and other peripherals connected to local or cloud-based networks Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Monitor and report security alerts, phishing attempts, or device vulnerabilities to the Lead IT Technician. Maintain proper documentation of passwords, access credentials, and IT asset changes in accordance with SCF policies. Assist in preparing IT documentation, user guides, and standard operating procedures as directed. Maintain accurate inventory of IT assets, including computers, tablets, peripherals, and accessories. Assist with basic training for users on software, hardware, and IT best practices. Collaborate with the Lead IT Technician and department leadership to ensure consistent service delivery. Provide on-site and remote assistance across all SCF locations as needed (Las Vegas, Henderson, North Las Vegas, etc.). Work with other departments during organizational and fundraising events as directed. Perform other duties as assigned by the Lead IT Technician or IT & Facilities Director. Executing IT Support Technician responsibilities, including but not limited to setup and troubleshooting standard and non-standard computer software (IBM Security MaaS360, RemoteGhost, Office, Google Chrome, Adobe Reader, ChildPlus, NuancePDF, etc.). PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Requires sustained attention to detail and the ability to sit for extended periods of time. Involves occasional standing, walking, squatting, or reaching. Requires manual dexterity and the ability to lift or move objects up to 50 pounds. Involves driving personal or company vehicles, navigating office/classroom/clinic environments, and effective communication skills. Reasonable accommodations may be made available to qualifying employees to enable individuals with disabilities to perform the essential functions of their job. Qualifications Education & Work Experience High school diploma or equivalent is required. 6 months of IT support or related technical experience required. Preferred Bilingual (English- Spanish) speaking and writing skills preferred. 1 - 2 years of IT support work experience is preferred. Coursework or certification in IT, Information Systems, or a related field is preferred. Experience in non-profit or multi-site organizations is preferred. A valid Driver's License & clean driving record must be maintained throughout the duration of employment with SCF. Skills & Abilities Maintain a positive attitude towards others and interact tactfully and discreetly. Knowledge of Microsoft Windows 10/11, Microsoft 365, and Active Directory user management. Familiarity with Intune device management, basic networking, and endpoint security concepts. Competence in installing and troubleshooting hardware, software, and peripherals. Basic understanding of networking (TCP/IP, DNS, DHCP, VPNs). Experience with ticketing systems, such as E-WorkOrders or similar platforms. Strong troubleshooting and communication skills. Benefits Medical Insurance Dental Insurance Vision Insurance Supplementary Benefits Employer Paid Life Insurance Employer Paid Short-term and Long-term Disability PTO with Accrual Starting at Hire 401(k) with a match COVID Paid Sick Leave 10 Paid Holidays Hardship Assistance Fund Employee Assistance Program (EAP) Wellness Programs

The Corporate I.T. Administrator is responsible for providing expert level I.T. support to Company Executives and staff at our Corporate office. The position requires regular hours in the Corporate office, and on-call responsibilities outside of staffed hours. Incident resolution, request fulfillment, and project planning are all regular events in this fast-paced support position. Description: Responsible for practicing, supporting, and promoting Station Casinos' “We Win Hearts” Company-wide culture. Providing onsite and remote support for Station Casinos organization and Senior level Executives on a daily basis. Serve as the primary point of contact for the Leadership Team and the Executive Assistants who support them 24x7. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems. Independently resolve complex, break/fix issues following any issue until its resolution. Lead and assist with root cause analysis as it relates to desktop computing, peripherals, smart phones, tablets and print devices throughout the Corporate office. Strong task management skills: ability to prioritize, triage, resolve and escalate in an efficient and effective manner. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Ability to explain technology concepts/procedures/policies in a non-technical way; collaborating and coordinating with members of other teams to track, isolate and resolve technical issues. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Setup and monitor high-priority meetings utilizing collaboration and AV services. Excellent communication skills with the ability to adjust communications based on the audience. Looks for opportunities to continuously improve our processes and solutions, partnering with I.T. peers and business partners. Descriptions: Must be at least 21 years of age. Must have or be able to acquire a Nevada Gaming Control Board Gaming Card. Proven communication and customer service skills. Passion for innovation and technology. At least 2 years of experience providing Executive Desktop support. At least 5 years installing, configuring, and supporting desktop hardware and peripherals. At least 5 years installing, configuring, and troubleshooting end-user applications, including MacOS and iOS (iPads, Macs, iPhones, etc.) and Android devices. Strong technical troubleshooting abilities and excellent communication skills. Must be technically proficient and a problem solver that can think outside the box. Maintains confidentially and operates ethically at all times. Must be flexible, willing to do whatever it takes to provide amazing service with a smile to our Team Members at all levels. Organizational skills, time management and impeccable attention to detail. Self-direction, dependability, motivation, focus, and driven to achieve results. Experience with remote imaging and management tools. Experience working with Microsoft and Apple OS, MS Office O365. Familiarity with DNS, DHCP, TCP/IP, Microsoft Active Directory Security Exchange. Understanding of ITIL processes, e.g., Incident, Problem, Change, and Knowledge Management. Experience with ticketing platforms, e.g., ServiceNow.