Information technology professional jobs in Hermitage, PA - 216 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do. POSITION: IT HELP DESK ANALYST We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: * Respond to IT support requests from employees. * Troubleshoot and fix hardware and software problems. * Provide excellent customer service and quick resolutions. * Escalate complex issues to senior IT staff when needed. * Set up and configure computers and other devices. * Keep track of PCs, Laptops, cell phones, and other IT assets. * Share updates and solutions with users and teams. * Stay current on IT tools and systems. * Prioritize and manage multiple support requests. * Document issues and resolutions clearly. Experience and Skills: What you will bring to ARDEX: * Experience in IT support and using ticketing systems (Freshdesk is a plus). * Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. * Basic knowledge of digital marketing, social media, and CRM tools is helpful. * Strong problem-solving and communication skills. * Understanding of networking basics (Wi-Fi, VPN, IP addresses) * Ability to manage multiple tasks and prioritize based on urgency. * Team player with a proactive attitude. * Comfortable with change and eager to learn. * German language skills are a plus. * Willingness to travel occasionally to other ARDEX locations to provide support. Education * Associate's degree in information technology and/or relevant work experience. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties Operate and monitor machinery and equipment according to standard operating procedures (SOPs). Maintain a clean, organized, and safe work area in compliance with company safety policies. Perform basic troubleshooting and quality checks to ensure product consistency. Document production activity accurately in logs, systems, or work orders. Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling Prepare, package, and label materials according to customer specifications and internal standards. Ensure accuracy of packaging documentation and labeling requirements. Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. Complete cross-training to ensure flexibility across assigned areas. Support other operational tasks as assigned. Required Skills & Qualifications High school diploma or equivalent. Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. Basic computer/data entry skills. Strong attention to detail and organizational skills. Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications Experience with shipping/receiving processes. Prior manufacturing, warehouse, or production experience Familiarity with packaging and labeling procedures. Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-time IT Support Specialist at our Headquarters location in Warren, OH. This is not a remote position and is required to be on-site working Monday - Friday, dayshift. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. The IT Support Specialist plays a critical role in assisting team members with procedural and operational challenges related to IT hardware, software, products, and services. This position requires a proactive approach to identifying and resolving recurring issues, with a strong emphasis on trend analysis and continuous improvement. Working in close collaboration with Systems Administrators, Developers, and other IT personnel, the IT Support Specialist contributes to the development of long-term solutions aimed at reducing the frequency and impact of technical problems across the organization. Major Duties and Responsibilities: Responsibilities include (but are not limited to): All IT Support Responsibilities: Provide technical support for over 350 local users and 1,700 remote users, ensuring seamless operations across diverse environments Document all issues, troubleshooting steps, and resolutions in real time using a centralized support ticketing system Maintain an accurate inventory of technology assets, including hardware, software, and licensing compliance Independently research and interpret user manuals to identify solutions for complex technical issues Prioritize, diagnose, and resolve hardware and software issues related to computers, printers, peripherals, and telecommunication equipment Offer expert support for Windows OS, Microsoft Office Suite, Active Directory, and various commercial and proprietary applications Manage and troubleshoot networked multifunction devices, including printing, scanning, and faxing capabilities Collaborate with vendor support teams such as Dell, HP, Xerox, Microsoft, Juniper, and specialized software providers Provide technical assistance for Point of Sale (POS) systems Conduct follow-ups on resolved tickets to ensure user satisfaction and issue closure Participate in structured cabling and wiring projects as needed Set up and support technology for presentations and meetings Strive to resolve issues on the first contact, minimizing the need for escalation Escalate unresolved or specialized issues to appropriate IT teams Perform software installations and upgrades on end-user devices Willing to travel up to 10%, including occasional overnight stays IT Support Specialist Responsibilities: Conduct thorough analysis of support tickets to identify recurring patterns and root causes. Regularly present findings to management, along with actionable recommendations to permanently resolve or mitigate issues. Collaborate closely with IT teams and leadership to design and implement cost-effective, sustainable solutions for strategically significant challenges. Take an active role in the development and execution of these solutions where appropriate. Advocate for end users by prioritizing issues based on impact and severity, ensuring that resolutions align with the greatest overall benefit to the organization. Partner with management to establish and refine support procedures and guidelines, with a focus on enhancing service quality and operational efficiency. Requirements Qualifications: The role requires demonstrated experience in troubleshooting hardware, software, and network issues, or equivalent education and training. Prior customer service experience or training is highly advantageous. Strong interpersonal skills are essential. The individual must communicate with users in a respectful and effective manner, adapting their language to suit the user's technical proficiency whether technical or non-technical without sounding condescending. A minimum of three years in an IT support role within a corporate environment is required. Proven experience in resolving IT-related issues in a professional setting is essential. Skills: Demonstrates a proactive approach to learning and adapting to emerging technologies across multiple platforms Possesses excellent verbal and written communication skills for effective support via phone, in-person, and email Strong interpersonal skills with the ability to build positive working relationships Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Saxonburg, PA The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties * Operate and monitor machinery and equipment according to standard operating procedures (SOPs). * Maintain a clean, organized, and safe work area in compliance with company safety policies. * Perform basic troubleshooting and quality checks to ensure product consistency. * Document production activity accurately in logs, systems, or work orders. * Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling * Prepare, package, and label materials according to customer specifications and internal standards. * Ensure accuracy of packaging documentation and labeling requirements. * Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support * Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. * Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. * Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support * Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. * Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. * Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities * Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). * Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. * Complete cross-training to ensure flexibility across assigned areas. * Support other operational tasks as assigned. Required Skills & Qualifications * High school diploma or equivalent. * Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. * Basic computer/data entry skills. * Strong attention to detail and organizational skills. * Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications * Experience with shipping/receiving processes. * Prior manufacturing, warehouse, or production experience * Familiarity with packaging and labeling procedures. * Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Job DescriptionProduction & Logistics Support Technician The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties Operate and monitor machinery and equipment according to standard operating procedures (SOPs). Maintain a clean, organized, and safe work area in compliance with company safety policies. Perform basic troubleshooting and quality checks to ensure product consistency. Document production activity accurately in logs, systems, or work orders. Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling Prepare, package, and label materials according to customer specifications and internal standards. Ensure accuracy of packaging documentation and labeling requirements. Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. Complete cross-training to ensure flexibility across assigned areas. Support other operational tasks as assigned. Required Skills & Qualifications High school diploma or equivalent. Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. Basic computer/data entry skills. Strong attention to detail and organizational skills. Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications Experience with shipping/receiving processes. Prior manufacturing, warehouse, or production experience Familiarity with packaging and labeling procedures. Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. Powered by JazzHR wUTmdUY6Z9

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR MtA5cP3MSq

Foxconn EV System LLC Job Description - IT Application Engineer (Logistics) FSLA Status: Exempt Reports To: IT Application Manager Direct Reports: None Primary Function: The IT Application Engineer (Logistics) is responsible for the installation, maintenance, and troubleshooting of designated computer applications. This includes working with end users to resolve issues, as well as developing and implementing new applications where applicable. Responsibilities also include monitoring 3rd party providers/vendors (i.e., SLA & other monitoring tools). In conjunction with the rest of the Technology team, this position will contribute to the Company's bottom line by improving efficiencies through help desk tickets and supporting development as needed. Duties and Responsibilities: Install, maintain and support computer applications. Work with end users to resolve issues related to Warehouse Control, Inventory Management, Operations, and Transportation of Materials. Troubleshoot technologies like RFID, GPS, and Networking. Understanding of SAP ERP modules (i.e., MM, QM, WM/EWM). Document application processes and procedures. Stay up to date on new technologies and applications. Quick understanding and learning of complex Logistics/Shipping systems. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed. Ensure testing activities within given systems are being executed according to test plan. Provide mentoring / training to team members. Respond to user requests for assistance with system functionality. Submit issues to appropriate vendors that are outside the scope of local IT. Required Education Bachelor's degree in Information Technology, Computer Science, or a related field. Industry standard technical certifications or equivalent field experience may substitute. Required Experience 5+ years proven application support experience. Manufacturing experience in Warehouse environments is required. Supply Chain experience in Manufacturing environments is required. Knowledge of at least one of the following systems, commercial or in-house: WMS (Warehouse Management System), YMS (Yard Management System), TMS (Transport Management System). Experience installing, configuring, documenting, testing, training, and implementing new applications. Required Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Drives Results - Consistently achieving results, even under tough circumstances. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Requires Skills/Licenses/Certifications Strong computer, hardware, software, and analytical skills. Proven ability to assess business needs and translate them into relevant solutions. On/off shift support will be needed for project startup support. Willing and able to participate in the on-call schedule/rotation. Strong written and verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills. Strong multi-tasking, problem solving and time management skills. Have a desire to learn and develop technical skills to keep current with changing operations. Demonstrate process skills - ability to adapt to an ever-changing manufacturing environment and understanding of process operations. A self-starter who can identify, prioritize, and accomplish multiple tasks. Physical Demands & Working Conditions Number of hours a team member working in this position must: Stand 1 - 2 hours Walk 1 - 2 hours Sit 4 - 5 hours Maximum weight limit & frequency that this position generally requires a team member to LIFT/CARRY: Lift/Carry Frequency 0 - 10 lbs. 1 - 3 hours 10 - 25 lbs. 25 - 45 lbs. < 1 hours 45+ lbs. 0 hours Frequency with which a team member working in this position performs the following activities: Seldom Occasionally Frequently Constantly 0-1 hrs 1-3 hrs 3-5 hrs 5-8 hrs Climbing X Squatting X Stooping X Kneeling X Grasping X Reaching X Pushing/Pulling X Keyboarding X Safety Must embrace Safety as a personal best practice by adhering to all safe work practices and following all applicable rules and regulations. 100% participation in Safety training activities is required.

Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

The analyst will perform first level IT support, incident resolution. *THIS IS A PART-TIME POSITION.* The analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effectiveness, capturing/reusing knowledge, and following prescribed procedures methodically. Excellent customer care and a team mentality are essential to success in this position. The analyst will work with end users through email and telephone, and work within our ticketing system to understand and record incidents. The analyst will perform NOC duties including observing and handling alerts. The successful analyst will maintain focus on continual service improvement, career development, and learning. Duties Include: • Follow prescribed procedures to quickly return users to work. • Establishing remote connectivity to end user machines and performing remediation for end users. • Working to maintain individual and team goals for speed of answer, response to alerts and emails. • Working within many different industries and software to resolve technical issues for end users. • Performing technical support for devices, PCs and Macs. • Quickly and appropriately diagnose when an incident should be escalated to a higher tier of support. • Logging tickets in our ticketing system. • Communicate with end users via telephone and email. • Monitor and respond appropriately to alerts. • Communicate effectively via oral and written capability. • Excellent customer relations and interpersonal skills. • Use of a knowledgebase to perform consistent fixes as per designated procedure and to capture new knowledge. • Maintaining a positive, service-oriented attitude. • Ongoing learning and training. Qualifications: • Ability to troubleshoot and diagnose PC Hardware/Software problems and problems with equipment (e.g., cables, terminals, keyboards, etc.) and possess good mechanical/electrical ability. Able to identify source of equipment malfunctions. • Ability to communicate orally with technical and non-technical personnel; able to follow oral and written instructions; and possess the ability to read and interpret documents such as operating, maintenance instructions, and procedure manuals. Ability to correspond professionally with users via phone and email. • Must be able to think logically and analytically and make decisions based on good judgment. • Must be able to consistently follow documented procedures for incident resolution. • CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred. Education/Experience: • High School or GED diploma. • CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred. • Flexibility to work a rotating shift schedule based on business need across our 24x7x365 operation. • Experience working as a customer service representative or help desk analyst is a plus. • Experience working for a Managed Service Provider (MSP) is a plus. • A+ and Network+, or the ability to acquire both within 1 year of employment. • Previous experience with N-Able, PRTG and/or other RMM solutions is a plus.

Do you have a passion for helping adolescents navigate their recovery journey? Gateway Rehab Center (GRC) in Center Township, PA, is looking for a dedicated PRN Overnight Treatment Support Technician 2 to join our Adolescent Program team. This is your chance to play a hands-on role in creating a safe, supportive environment where young individuals can heal, grow, and thrive. If you're ready to make a lasting impact on the lives of adolescents, we invite you to bring your energy, compassion, and commitment to our mission-driven team! Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Monitors patients' phone calls to families. Assists with crises intervention. A clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Communicates information to the treatment team. Transports patients to AA and NA meetings and elsewhere as needed. Monitors patient treatment assignments. Other duties as assigned. Attends mandatory GRC trainings and in-services. Knowledge, Skills and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Knowledge of adolescent behavior management and care preferred Requirements High school diploma or equivalent required; some college preferred. Valid driver's license and favorable driving record required. Additional Requirements Pass a PA Criminal Background Check Obtain PA Child Abuse and FBI Fingerprinting clearances. Pass Drug Screen TB Test Obtain CPR/First Aid training is required. This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Full-time Description Join the largest independent full-line authorized provider of the industry's top four manufacturers for copier, printer, and multi-function product (MFP) technology as an IT Field Support Technician. To be successful in this role, the candidate needs to have good technical knowledge, strong communication skills, and the ability to work independently and with a team. This position will provide technical support of hardware, software, and operating systems ensuring exceptional customer service in a professional business environment. This may also include other network connected devices, depending on the client's service contract. You will diagnose mechanical or technical problems by applying the basic rules of troubleshooting to identify problems, investigate causes, recommend solutions to correct common failures, and develop checklists for typical problems. Responsibilities: Set up new user accounts and profiles and handle any password issues. Support the training and roll-out of new applications. Experience fixing printers and scanners. Ability to set up and work with smart boards. Basic knowledge of working with a server and networking. Chrome book repair. Utilize google suite. Answers basic questions about installation, operation, configuration, customization, and usage of network connected devices. Rectify customer issues promptly. Provide excellent communication when working with customer and team members. Escalate complex problems when required. Prioritize and manage many open cases at one time by maintaining files and records that are needed to track client issues entered into the ticketing database system. Working on assigned projects on an as needed basis. Requirements An associate degree or equivalent from a technical school or related work experience is required. Minimum of 1-3 years working in a professional helpdesk environment. A strong understanding of TCP/IP, DNS, SMTP, and other network protocols is preferred A basic understanding of networks, PC computer support, troubleshooting hardware and software issues, or classroom experience. Applicants with CDIA+ or COMPTIA A+ certification is a plus. Proficiency with business collaboration tools such as MS Office applications, Outlook, and client specific programs. Aptitude for quick learning of technical and procedural topics, self-motivating/self-learning work approach, and the ability to work and set goals with little supervision, while maintaining a strong work ethic. Requires the ability to perform multiple duties, be highly organized, work overtime when necessary, and be an excellent team player. Must have a clean driving record to include a valid driver's license and proof of insurability. OUR MISSION STATEMENT “Helping businesses thrive by delivering cutting edge office technology, solutions, and unparalleled customer experiences!” OUR CORE VALUES Own It • Always Deliver • Continually Improving • Innovative • Optimistic These are the core values that are the focus of our company culture that allow Ford Office Technologies to fulfill our mission every single day. Our values unite everyone toward a common goal and provide the foundation for a team environment that supports “what's next” as we expand and grow the company, and the team. They serve as the pathway to keep us at the forefront of the industry. We work very hard to solidify the trust that has been placed in us to bring our customers the very best experiences, as well as seamless office solutions now and into the future. From the beginning, Ford's primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn, our customers would come to value Ford Office Technologies as their company of choice.

Job Summary The IT Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role ensures smooth operation of IT systems by troubleshooting problems, performing installations, and delivering user training when needed. Key Responsibilities Respond to helpdesk tickets, phone calls, and emails to resolve technical issues promptly. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up user accounts, permissions, and access controls in accordance with company policies. Troubleshoot and resolve issues related to operating systems, applications, and connectivity. Assist with onboarding new employees by preparing devices and providing basic IT orientation. Maintain accurate documentation of support requests, resolutions, and system configurations. Monitor system performance and escalate complex issues to senior IT staff when necessary. Ensure compliance with IT security standards and company policies. Other duties as assigned Continuous Improvement Responsibilities Identify recurring technical issues and propose solutions to reduce future incidents. Analyze support processes and recommend improvements to enhance efficiency and user experience. Document and update troubleshooting procedures to reflect best practices and lessons learned. Collaborate with team members to implement automation or tools that streamline support tasks. Stay informed about emerging technologies and suggest upgrades or process changes that align with organizational goals. Participate in regular reviews of IT systems and workflows to ensure continuous optimization. Education and Experience Associate's or Bachelor's degree in Information Technology or a related field OR 1-3 years of experience in IT support, helpdesk, or technical support roles OR An equivalent combination of education and experience. Preferred Skills and Attributes Strong troubleshooting and problem-solving skills. Knowledge of Windows/Mac OS, Microsoft Office Suite, and common business applications. Familiarity with networking basics (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Preferred Certifications CompTIA A+ CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Physical Demands Sitting for extended periods while working at a computer. Standing and walking intermittently throughout the day. Navigating industrial environments, which may include noise, dust, or temperature variations Wearing PPE (Personal Protective Equipment) such as safety glasses or steel-toe shoes when required. Escorting candidates or visitors through the facility. Lifting requirements up to 10 lbs. frequently and up to 25 lbs. occasionally.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Benefits/Perks Competitive Compensation based on experience Career Growth Opportunities Exciting fast past career where everyday is different Job Summary We are seeking a knowledgeable IT Technician to join our team. We provide various services to a wide variety of industries. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, phone systems, camera systems and equipment are operating at peak performance. As a managed services company you will be asked to handle IT support requests and assist customers with their technology needs. Your role is vital to the smooth operation of our customers systems. The ideal candidate has strong technical background as well as excellent customer service and communication skills. We are a growing business that requires its employees to be dynamic and have the ability to multitask. Responsibilities Maintain computer hardware in working order Set up customers workstations (computers, printers, routers, etc) Install and configure software Train customers in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems are maintained Monitor customer networks to ensure optimum performance Provide quick and effective assistance with information technology systems Systems may include phone systems, camera systems and network equipment Help customers remotely and in person with systems configuration, troubleshooting, and maintenance Listen attentively to customers questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with other IT Support and IT management to provide customers with superior service Inform customers about new and upgraded IT products and services Walk customers step-by-step through problem-solving process. Setup new computers, connect computers to domain, setup users in Active Directory and Microsoft 365 online Some overnight travel may be required but is not the norm Other duties may be assigned Qualifications Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security A drivers license is required

The IT Systems Administrator is an in-person hands-on technical role responsible for maintaining and supporting Joy Baking Group's enterprise infrastructure across corporate offices and manufacturing plants. This individual ensures system uptime, network reliability, and smooth day-to-day operations while coordinating with managed service providers (MSPs), vendors, and internal business teams. This position requires strong practical experience in Windows Server administration, Microsoft 365 management, networking, and virtualization, along with the ability to troubleshoot complex issues in both on-prem and hybrid environments. Responsibilities Install, configure, and maintain Windows Server, SQL, Active Directory, DNS, DHCP, File Share and Group Policy Manage Microsoft 365, Azure AD, Intune, Exchange Online, and user access controls, including Single Sign-On (SSO) systems Maintain and monitor local servers, storage, backups, and virtualization hosts Hyper-V and Azure Local Perform rack-and-stack, cable management, and hardware replacements for local datacenter and plant systems Troubleshoot network cabling and assist with connectivity improvements as needed Troubleshoot LAN/WAN connectivity, VPN, and wireless issues, coordinating with MSP or remote network teams Serve as the on-site liaison between remote IT teams, MSP vendors, and facility staff for maintenance and issue resolution Coordinate with MSP for escalated support, system maintenance, and user issue resolution Assist with changeovers, new site IT setups, and system migrations to minimize business disruption Ensure compliance with IT standards and enforce physical and environmental controls in IT spaces Interact with Vendors and end user for troubleshooting and incident management Provide Tier 2/3 technical support for field IT and helpdesk teams across manufacturing and office locations Respond to alerts or issues identified by SOC, coordinating with vendors or the internal Security Engineer as required Develop and maintain PowerShell or equivalent scripts for automation, monitoring, and reporting Maintain detailed documentation of systems, configurations, and asset inventories Collaborate with business teams to identify process improvement and automation opportunities Participate in an on-call rotation for critical alerts or after-hours outages Essential Functions Must be highly motivated, able to follow direction, and perform assigned work duties independently with minimal supervision Ability to manage multiple projects Must be able to effectively analyze and present complex information Must be able to communicate effectively, both verbally and in writing Must have aptitude for problem solving Must be able to speak, listen, and effectively collaborate and communicate with team members Must be able to work with a high level of accuracy and attention to detail Must have full use of arms and legs and be able to climb stairs to access all areas of the plant and offices Able to kneel, squat, bend, stoop, twist, and lift >20lbs. on an occasional basis Must be organized and maintain work area Ability to work under the pressure of, and meet, deadlines Able to travel up to 10% to other Joy Baking Group sites Qualifications Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) 4-6 years of hands-on experience in systems administration or infrastructure support Strong technical expertise in Windows Server, Active Directory, and Microsoft 365 environments Experience managing Azure AD, Intune, SSO integrations, and hybrid identity environments Proficiency with Hyper-V and/or Azure virtualization, including backup and restore procedures Working knowledge of LAN/WAN networking, VPN, Wi-Fi, and cabling Experience collaborating with MSPs or external vendors for system support and escalations Experience using ITSM tools Experience in a manufacturing or multi-site enterprise environment preferred Cisco Meraki networking experience (switches, firewalls, wireless) is a plus Scripting background (PowerShell, Python, or similar) for automation and systems management SQL knowledge for reporting, queries, and integration with business systems Familiarity with ERP systems, plant-floor connectivity, or OT/IT coordination Certifications such as Microsoft Certified: Azure Administrator (AZ-104), Microsoft 365 Certified: Administrator (MS-102), or CompTIA Network+ Pay Range USD $70,000.00 - USD $90,000.00 /Yr.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Short Description:Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, and managing automation related equipment and supplies. - Responsible for procurement and planning, user support, security, and training. - Work involves independent technical duties supporting organizational departments. - Configures PC's to meet DOC specifications by installing and maintaining computer and network related equipment and software. - Obtains approvals and supervisory clearance to install SAP, SCSC, E-mail, Internet, mainframe, etc. - Maintains PC Inventory by ensuring the system is updated to reflect new equipment and equipment location changes. - Performs an annual facility wide inventory of all DOC maintained computer equipment, software, and peripherals. - Work is performed independently throughout the entire institution and involves information technology practices and hardware installations to manage information for the varied areas in accordance with Commonwealth and agency standards. - Provides support to users on pc's as well as inmate network systems including hardware and software applications. - Transfers user files and programs as needed or when an upgrade is performed. - Participates in network setups, including all hardware and software necessary for network operation and functionality. - Services printers, troubleshoots and resolves hardware and software problems, initiates and tracks service calls to vendors, maintains expertise in desktop operating systems, restores data to file servers and workstations and reconfigure for the LAN. - Shall receive and coordinate all support tickets for inmate tablet issues - Responsible for communicating with vendor support regarding kiosk or RMA issues - Support SCI Forest, Sharon CCC, and Probation and Parole as required. - Schedules and attends required training hours each year. - Other duties as assigned Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro(dot)com

LOCATED IN AURORA, OHIO*** About Us: LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: Manager of IT Operations Oversee the daily management of LayerZero's IT environment, ensuring systems run efficiently, securely, and in alignment with business needs. This role requires a hands-on leader who can balance technical expertise with operational oversight, while building scalable processes and supporting a high-performing team. Primary Duties: • Operational Oversight • Manage day-to-day IT operations, including servers, networks, cloud platforms, and end-user support. • Ensure system uptime, performance, and reliability across all business units. • Oversee incident response, troubleshooting, and root cause analysis. • Team Leadership • Lead and mentor IT staff, fostering professional growth and accountability. • Coordinate workload, priorities, and schedules to meet service-level expectations. • Build a culture of collaboration and continuous improvement. • Process & Systems Management • Develop and enforce IT policies, procedures, and standards. • Implement monitoring tools and dashboards to track performance and risks. • Drive automation and efficiency in IT workflows. • Security & Compliance • Partner with security teams to ensure compliance with industry standards and regulations. • Oversee patch management, access controls, and data protection practices. • Support audits and risk assessments. • Strategic Contribution • Provide regular updates to leadership on IT performance, risks, and opportunities. • Align IT operations with business priorities and growth initiatives. • Contribute to long-term planning for infrastructure scalability and resilience. Requirements Skills and Experience: • Bachelor's degree in Information Technology, Computer Science, or related field. • 5+ years of IT operations experience, with at least 2 years in a leadership role. • Strong knowledge of network administration, cloud services, and enterprise systems. • Experience with ITIL practices, service desk management, and vendor coordination. • Excellent communication and problem-solving skills. • Proven ability to lead teams and manage complex technical environments. What We Offer: · Competitive pay with performance incentives · 100% company-paid medical, dental, and vision · 401(k) with company match · 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working with Us: · Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. · Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. · Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. · Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Salary Description $105k-125k Annually based on Skills & Experience