Technical Specialist
Information technology professional job in Huntersville, NC
Post Modern Solutions is a company based in Huntersville, North Carolina. They pride themselves on being at the forefront of modern solutions, offering innovative and effective approaches to Networks, A/V, VoIP, and other technologies. Their commitment to excellence and client satisfaction has positioned them as a trusted partner in numerous projects.
Role Description
This is a full-time on-site role for a Technical Specialist located in Huntersville, NC. The Technical Specialist will be responsible for providing technical support, installation, troubleshooting issues, analyzing data, and ensuring effective communication with customers. They will work closely with the customer service team to address client needs and improve service delivery.
Qualifications
Strong Analytical Skills
Excellent Communication and Customer Service skills
Proficiency in Troubleshooting and Technical Support
Ability to work independently and in a team
Bachelor's degree in a relevant field or equivalent experience
Experience in the technology industry is a plus
Must be able to travel
IT Field Technician
Information technology professional job in Charlotte, NC
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Help Desk Manager
Information technology professional job in Charlotte, NC
We suggest you enter details here.
Role Description
This is a full-time on-site role for a Help Desk Manager located in Charlotte, NC. The Help Desk Manager will oversee and coordinate the day-to-day activities of the help desk team to ensure efficient and effective IT support. Responsibilities include managing help desk staff, resolving technical and customer service issues, monitoring key performance indicators, and implementing tools and processes to enhance service quality. Collaboration with teams to identify improvement opportunities and training the help desk team will also be key aspects of this role.
Qualifications
Proficiency in Technical Support and Troubleshooting for hardware, software, and network-related issues
Strong skills in Help Desk Support and Customer Service to ensure a seamless user experience
Experience in maintaining Customer Satisfaction through effective communication and problem resolution
Proven ability to manage and lead a team, including delegating tasks and performance management
Strong analytical, problem-solving, and decision-making abilities
Bachelor's degree in Computer Science, Information Technology, or a related field
Relevant certifications (e.g., ITIL, CompTIA A+) are a plus
Entry Level - Geographic Information Systems (GIS) Technician
Information technology professional job in Charlotte, NC
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
GIS Technician
1 Year Contract
Onsite
Local Candidates Only!
Charlotte, NC
NO C2C Candidates!
An entry level GIS position, who will assist with the updating and maintenance
of data within a large scale Enterprise GIS database.
Desired Skills and Experience:
Requires an Associate's degree in Geography, Earth Science, Engineering, or
related field and three years of relevant experience; or a Bachelor's degree
in Geography, Earth Science, Engineering, or related field and one year of
relevant experience.
Must have a minimum of two years of experience using the ArcGIS suite of
products and must have experience editing GIS data. Experience in importing,
exporting, creating data in ArcGIS 10.x.
Must be able to work with data stored in Enterprise Geodatabase.
A basic understanding of Trimble Business Center is preferred.
Preferred qualifications include experience with creating, collecting, and
editing GIS data.
GIS work experience with a city or county government agency is preferred.
Required Software:
Esri ArcMap and ArcCatalog 10.x
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit ****************
No second parties will be accepted.
Information Technology Field Technician
Information technology professional job in Charlotte, NC
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Information Technology Technician
Information technology professional job in Charlotte, NC
Dispatch Technician
Fully Onsite + Travel
Rate:
$40/hr + parking/mileage reimbursement
PART-TIME Contract
(On call/ As needed)
Hours are not guaranteed week by week as break/fixes are hard to forecast.
Usual shifts will be when the site is closed for the day, meaning early morning or late night shifts.
Interview and Onboarding Requirements
15-20 min Intro Phone Call with Agency Recruiter
15-30 min 2nd Round Video Call with Agency Recruiter
15-minute Final Round Video Call with Agency Account Executive
Offer / Onboarding - including a background check and drug screening
Multi-step paid virtual training, prior to starting
REQUESTED COMPETENCIES
1-3 years of related experience with installation and servicing (i.e. Basics for On-Site Repair)
Must have strong knowledge of electronic and mechanical assemblies (i.e. General Contractor or machinist experience, etc.)
Excellent troubleshooting skills, and excellent written/verbal communication skills. Can navigate various system modalities independently
Can diagram assemblies and systems readily
Strong computer skills/knowledge specifically with Windows 10 environment or earlier (see: Skills in Windows )
Availability conditions; training schedule and dispatches
REQUIREMENTS
1-3 years minimum professional experience in related field
Experience providing technical servicing for related technology and/or products or services
Familiarity with remote desktop or virtual desktop systems
Familiarity with learning management system navigation (includes eLearning)
Candidate must be comfortable acquiring their own tools for this position
3/16 T-Handle, 3/8' Drive set, 4ft level, Digital Angle Guage, Fiber Cleaner, Hex Set, Mallet, Metal T-Square Ruler, Micro Cutter, Non-Contact Voltage Tester, POE tester, Precision Driver Set,Safety Glasses, USB meter, Voltage Meter, Wire Cutters, Wire Stripper
ABOUT EIGHT ELEVEN:
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Technical Support Specialist
Information technology professional job in Charlotte, NC
IT Support Engineer - Windows 11 / M365 (Contract)
Duration: 3-Month Contract
We are seeking a hands-on IT Support Engineer to join a fast-paced enterprise environment in Charlotte, NC. This role will play a key part in supporting a Windows Hello deployment project while delivering high-touch end-user support for a high-profile user base.
Key Responsibilities
Project & Technical Support
Support the deployment and implementation of Windows Hello across the enterprise
Provide hands-on support for Windows 11 environments
Troubleshoot and support Microsoft 365 (M365) services and applications
Perform Active Directory (AD) and Azure Active Directory (Azure AD) administration
Support device management using Intune
Provide support for System Center Configuration Manager (SCCM)
Assist with iOS device management and support
End-User Support & Customer Service
Deliver exceptional customer service while minimizing business disruption
Troubleshoot and resolve escalated technical issues
Escalate unresolved problems to appropriate teams when necessary
Identify recurring issues and recommend service improvements
Collaboration & Documentation
Partner with infrastructure, security, and business teams to provide seamless support
Participate in team meetings and knowledge-sharing sessions
Contribute to documentation, training materials, and process improvements
Required Skills & Experience
Technical Skills
Hands-on experience supporting Windows 11
Strong experience with Microsoft 365
Working knowledge of Active Directory and Azure AD
Experience supporting SCCM
Experience with Intune / MDM
Knowledge of iOS device management
Familiarity with ITIL processes and best practices
Professional Skills
Proven experience supporting users in fast-paced, high-visibility environments
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities with a focus on root cause analysis
USC and GC W2 employees only. No 3rd parties
Infrastructure Analyst
Information technology professional job in Charlotte, NC
Infrastructure Analyst | Longterm Contract | Hybrid in Charlotte, NC
Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects.
Experience of the right candidate
Bachelor's degree in Computer Science or related field
5-10 years of experience in application development and/or application support
Experience supporting Microsoft tools: Exchange, SharePoint, Teams, OneDrive
Background managing large assignments and leading smaller technical projects
Strong skills in requirements analysis, design, coding, testing (unit/system/integration), documentation, and implementation
Ability to work independently, prioritize multiple tasks, and meet tight deadlines
Understanding of client/server architecture and object-oriented design
Experience supporting vendor-installed applications
Excellent oral and written communication skills and strong teamwork abilities
Desired:
Experience working in Agile environments
Ability to collaborate with stakeholders with differing priorities
Strong problem-solving skills delivering reliable, high-quality solutions
Familiarity with SDLC and experience leading others in its use
Experience with schema/database design and enterprise standards
Responsibilities of the right candidate
Lead troubleshooting efforts and resolve complex technical issues independently
Support, maintain, and work with vendors for break-fix, patches, upgrades, and service packages
Coordinate and perform routine maintenance-patches, service packs, upgrades-with operations and DBA teams
Utilize Agile or waterfall methodologies for application development and maintenance; act as SME or Technical Lead
Identify and design platform improvements, defining upgrade/change processes and cadence
Facilitate automation and guide teams in proper use of cloud technologies
Research emerging technologies and recommend solutions at the application or integration level
Design modifications based on business requirements and coordinate development efforts
Process change requests and produce QA documentation for implementations
Thoroughly document work and follow established procedures
Communicate downtimes, changes, issue status, and defects clearly across IT and business users
Present complex technical topics in a clear, understandable format
Facilitate meetings, provide direction to team members, and build strong cross-functional relationships
Demonstrate strong interpersonal skills (listening, negotiation, conflict management)
Manage stress, adapt to change, and maintain a positive and effective work style
Know when to escalate issues and communicate status updates appropriately
IT Systems Manager - Media & Sports Data - Windows + MacOS
Information technology professional job in Charlotte, NC
My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability.
As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business.
Responsibilities:
Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments.
Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management.
Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency.
Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams.
Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems.
Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements.
Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects.
Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence.
Identify and evaluate emerging technologies that support business growth and digital transformation.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation.
Must have experience with both windows & mac OS experience.
Must have Azure cloud experience.
Proven experience managing SaaS portfolios, systems integrations, and IT budgets.
Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency.
Experience leading IT operations in a remote-first or hybrid environment.
Solid understanding of IT infrastructure, networking, and cybersecurity principles.
Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams.
Excellent communication, leadership, and problem-solving skills.
Perks & Benefits:
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day
IT Manager
Information technology professional job in Charlotte, NC
The IT Manager of Infrastructure & Security is responsible for leading, managing, and maintaining the organizations hardware, networks, and core infrastructure systems in a secure, high-availability, and scalable manner. This role focuses exclusively on infrastructure and security (not business software or application development). The person in this role ensures robust, resilient, and secure operations that support all business functions.
Key Responsibilities
Oversee the design, deployment, and maintenance of all physical and virtual infrastructure, including servers, storage, network devices (switches, routers, firewalls), and datacenter equipment (racks, UPS, cooling)
Manage procurement, setup, configuration, and lifecycle (installation, maintenance, replacement) of hardware assets
Ensure redundant and fault-tolerant architecture (failover, clustering, backups)
Oversee virtualization (e.g., VMware, Hyper-V) and/or containerization infrastructure (if applicable)
Manage connections to cloud infrastructure (if hybrid environment) or network links (VPNs, WAN links, MPLS, direct circuits)
Monitor and tune system performance; capacity planning and forecasting
Coordinate with power, cooling, and facilities teams for data center environment
Network & Connectivity
Design, implement, and maintain LAN, WAN, wireless, and remote access infrastructure
Configure and manage network security devices (firewalls, IDS/IPS, VPNs)
Ensure high availability, resilience, and load balancing of network services
Monitor network traffic, detect anomalies, address congestion or performance bottlenecks
Maintain network diagrams, documentation, and change logs
Security & Compliance
Define, implement, and enforce infrastructure and network security policies and best practices
Manage firewall rules, intrusion detection/prevention, vulnerability scanning, security audits, and patch management
Oversee system hardening and secure baseline configurations for servers, network devices, and hardware
Lead threat detection, incident response, and forensic investigations when infrastructure is implicated
Ensure compliance with regulatory or industry security standards (e.g., PCI, HIPAA, GDPR, ISO 27001) as applicable
Work with external security vendors or auditors on penetration tests, security assessments, and remediation plans
Backup, Disaster Recovery & Business Continuity
Develop, manage, and test backup, restore, and disaster recovery strategies (offsite backups, replication)
Establish and validate recovery time objectives (RTO) and recovery point objectives (RPO)
Plan and execute infrastructure failover and disaster recovery exercises
Ensure ongoing data integrity, redundancy, and availability
Leadership & Collaboration
Lead and mentor infrastructure / operations staff and contractors
Collaborate with software and business systems teams to ensure infrastructure meets their needs (even though you don???t own those systems)
Serve as the escalation point for infrastructure outages, performance issues, or security incidents
Maintain vendor relationships (hardware vendors, network providers, security tool vendors)
Define budgets, forecasts, and capital expenditures for infrastructure-related investments
Produce regular reports on infrastructure health, security posture, capacity, and performance
Documentation & Standards
Maintain up-to-date documentation (network diagrams, infrastructure inventories, configurations, troubleshooting guides)
Define and enforce infrastructure change control, patch, and maintenance windows
Set standards for naming conventions, IP schemes, hardware configurations, and standard operating procedures
Required
Qualifications & Experience
Bachelor???s degree in Computer Science, Information Systems, Engineering, or equivalent experience
7+ years of experience in IT infrastructure, network, or systems operations
3+ years of direct leadership/management experience
Strong hands-on experience with servers, storage systems, network devices (routers, switches, firewalls), virtualization, and datacenter operations
Deep knowledge of networking protocols (TCP/IP, OSPF, BGP, VLANs, MPLS, VPNs, etc.)
Proven experience in infrastructure security, firewalls, IDS/IPS, network segmentation, vulnerability management
Experience with backup, replication, disaster recovery planning, and execution
Familiarity with cloud connectivity or hybrid infrastructure setups
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication skills (verbal, written) and ability to interface with non-technical leadership
Preferred
Certifications such as CISSP, CISM, CCNP / CCIE, VMware VCP, or similar
Experience with infrastructure as code, automation tools (Ansible, Terraform)
Prior experience operating in regulated industries or compliance frameworks
Experience with hybrid or multi-cloud setups
Experience with monitoring, alerting, logging (e.g. Nagios, Zabbix, Prometheus, ELK, Splunk)
Key Performance Indicators (KPIs) / Metrics
Infrastructure uptime / availability (percentage)
Mean time to restore (MTTR) for outages
Number / severity of security incidents tied to infrastructure
Patch compliance / vulnerability remediation metrics
Capacity utilization vs headroom
Number of successful DR test recoveries
Infrastructure costs vs budget
Working Conditions
May require occasional off-hours or weekend support for planned maintenance or emergency issues
May require physical presence in data centers or server rooms
On-call rotation for critical infrastructure support
“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,
EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type
of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by
law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”
“Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
Mobile Help Desk Support
Information technology professional job in Cornelius, NC
Compensation: $18-22 per hour Mobile Help Desk Support
Inceed has partnered with a great company to help find a skilled Mobile Help Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in dynamic environments, enjoys solving complex issues, and excels in customer service. The selected candidate will play a critical role in assisting users with hardware, network connectivity, device configuration, and troubleshooting mobile operating systems such as Android and iOS.
Responsibilities:
Respond to and resolve user requests for assistance via phone, email, and text messaging.
Provide initial analysis and resolution for incidents and service requests submitted by internal users.
Utilize help desk tracking software for efficient issue resolution.
Required Qualifications & Experience:
Proven ability to follow defined processes and seek advice when necessary.
Previous experience in customer support, call center, or similar roles.
Experience supporting business desktop/laptop and mobile devices, including troubleshooting and configuration of mobile devices.
Nice to Have Skills & Experience:
Familiarity with IT knowledgebase software and end-user documentation.
Strong communication skills for interfacing with management and technical resources.
Experience in maintaining poise and humor in stressful situations.
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance.
Voluntary and long-term disability insurance.
Paid time off, 401(k), and holiday pay.
Weekly direct deposit or pay card deposit.
Other Information:
Candidate must be available Monday through Friday, 7:00 AM to 8:00 PM EST.
The position offers opportunities for growth and exposure to advanced technical environments.
Applicants must have strong problem-solving and customer service skills.
If you are interested in learning more about the Mobile Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
IT Infrastructure Architect (Contract) | $60-$65/hr.
Information technology professional job in Charlotte, NC
Role: IT Infrastructure Architect
Employment Type: Contract (6-12 month duration)
About the Role
WorkForce Unlimited is seeking a senior-level Infrastructure Architect who is passionate about designing modern, resilient, and scalable technology solutions that power business growth. In this influential role, you'll shape the future of enterprise infrastructure, lead complex integration initiatives, and collaborate with architecture leaders across the organization.
This is an excellent opportunity for a strategic thinker who thrives in a fast-paced environment, enjoys solving high-impact technical challenges, and is energized by the chance to innovate across a diverse technology landscape.
What You'll Do
Lead infrastructure integration activities across user experience and collaboration platforms, data center and cloud design, workload migrations, Active Directory/Entra ID, and Office 365 consolidation efforts.
Partner closely with the Enterprise Architecture team to define design strategies, standards, and frameworks. Develop and publish architecture principles, position papers, blueprints, patterns, and best practices.
Provide strategic direction for infrastructure domains including public cloud, directory services, collaboration, network, storage, servers, databases, and security practices.
Champion shared systems, reusable tools, and standardized solutions to support cost-efficiency and improved communication across teams.
Ensure architectural consistency, eliminating duplicative efforts and aligning solutions with overall business and IT strategy.
Serve as a Level 4 escalation point for operational issues, supporting complex problem resolution and root-cause analysis.
Oversee technology lifecycle planning to ensure solutions remain current, reliable, and secure across application, network, desktop, server, and storage environments.
Develop and maintain an enterprise technology vision; assess current needs and anticipate future infrastructure requirements.
Ensure installations, upgrades, and architecture decisions comply with policies, procedures, and licensing parameters.
Identify and implement best practices in infrastructure architecture, ensuring high performance, reliability, and security.
Evaluate software requirements and lead architectural efforts for high availability and disaster recovery planning.
What You Bring
Technical Qualifications
12+ years of IT infrastructure experience, with at least 5 years in an architect-level role.
Proven ability to work with and lead Infrastructure and DevOps teams to deliver strategic solutions.
Expert-level knowledge of core infrastructure technologies:
Windows-based servers
Enterprise networking
Azure/AWS cloud (IaaS/PaaS)
Microsoft Exchange / Office 365
Active Directory / Entra ID
Microsoft SQL Server
Virtualization platforms
Enterprise SAN storage
Cloud certifications in Azure or AWS at the architecture level (required).
General Qualifications
Strong background in enterprise infrastructure design, with experience developing and implementing broad architectural solutions.
Excellent written and verbal communication skills, with the ability to present complex ideas to C-level executives.
Demonstrated experience leading large-scale infrastructure projects.
Experience with IT infrastructure planning in mergers and acquisitions.
Strong analytical thinking and the ability to translate strategy into technical design.
Natural curiosity and enthusiasm for emerging technologies.
Strong negotiation and persuasion skills when working with diverse stakeholders.
IT consulting experience is highly preferred.
Education
Bachelor's degree (B.A./B.S.) in Information Technology or related field.
Benefit Summary
Competitive Compensation: Earn $60-$65/hr. while contributing to transformative organizational change.
Benefits: Medical, dental, and vision coverage
Growth Opportunities: Expand your technical and project management expertise with complex, enterprise-level projects.
Information Technology Professional
Information technology professional job in Charlotte, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Team Lead, IT On-Site Support Services - North America
Information technology professional job in Charlotte, NC
Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.
The Team Leader, IT On-site Support Services - North America is a hands-on team lead responsible for leading and coordinating on-site IT support operations in North America. This role ensures high-quality technical support for end-user devices, infrastructure, and workplace technologies, while managing a team of IT support specialists. The Team Lead will collaborate with global IT counterparts, third-party service providers, and internal stakeholders to deliver seamless support services and drive continuous improvement.
Responsibilities
Lead and manage regional on-site IT support teams, ensuring timely and effective resolution of technical issues.
Oversee installation, configuration, and maintenance of PCs, mobile devices, IP phones, scanners, label printers, and other IT hardware.
Monitor the North America IT incident queue to ensure prompt service delivery, ensuring compliance with Service Level Agreements.
Develop and enforce standard operating procedures for incident response, service request handling, and escalation protocols.
Manage vendor relationships and third-party support contracts for on-site services.
Maintain accurate documentation of support activities, asset inventories, and configuration records.
Support onboarding and offboarding processes, including device provisioning and decommissioning.
Manage software updates, ensuring systems are up-to-date.
Travel as needed to support remote sites and ensure consistent service delivery.
Perform other duties as assigned.
Qualifications
EDUCATION & EXPERIENCE:
Bachelor's degree in Information Technology or other relevant discipline preferred, or equivalent experience in IT required.
10+ years or more related IT experience.
Knowledge of relevant operating systems - Windows, Mac, iOS.
Technical competency with printer, scanner and other hardware devices.
Experience working with Active Directory, Group Policy.
Knowledge of video conferencing concepts.
Basic Knowledge of networking technologies.
COMPETENCIES:
Strong verbal and written communication skills.
Strong leadership and communication skills.
Comfortable working with Business leaders.
Excellent problem-solving skills.
Auto-ApplyIT Technician - Trackside
Information technology professional job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
Auto-ApplyIT Administrator
Information technology professional job in Charlotte, NC
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
Position Summary: The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
Auto-ApplyDiscovery IT System Administrator (Top Secret Clearance Required)
Information technology professional job in Charlotte, NC
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
Auto-ApplyIT Administrator
Information technology professional job in Cornelius, NC
Job Description
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
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IT/HPC Emerging Talent Intern Program
Information technology professional job in Mooresville, NC
Job Description
Corvid is seeking highly skilled interns for the Summer of 2026 who are interested in growing their skills in technology. This paid internship presents a unique opportunity for aspiring professionals to gain hands-on experience in a dynamic and collaborative environment. We are looking for talented candidates pursuing a Computer Science degree, with a conditional job offer (based on performance) in one of the following fields:
Windows Administration
Linux Administration
Help Desk Support
High Performance Computing Administration
Data Center Technician
Throughout the summer, dive into on-the-job training covering a wide range of disciplines, including Windows and Linux system administration/engineering, scripting and automation, security best-practices, HPC systems management for our 85,000+ core supercomputer, and data center operations. Each rotation pairs participants with an expert mentor with years of experience in their respective field. The internship program goes beyond providing mentorship and valuable learning experiences; it also offers opportunities for interns to connect with their peers through exciting social events, such as catered lunch presentations showcasing engineering expertise across the company.
Whether you love working with hardware, automating repetitive tasks, are interested in the maintenance of a high-performance computer, or can't decide between any of the above, this is the internship for you!
Who We Want:
We are seeking motivated self-starters who enjoy formulating elegant solutions to difficult problems. To be successful in this position, a candidate will ask lots of questions, be a strong proponent of continuous change, pay attention to detail and take initiative to identify current problems and find a way to solve them. Extra points for background knowledge in Linux, numerical modeling and simulation, and computational cluster support.
Previous Projects:
Setup a high-performance computing (HPC) cluster
Automate offline third-party application updates for Corvid's classified networks
Develop binary installers for in house module deployment/configuration
R&D high availability for BeeGFS, Corvid's current HPC storage solution
Construct HPC pods & racks to extend Corvid's primary supercomputer
Assist technicians with the maintenance and configuration of our HPC's water circuit, power circuit, PDUs, CDUs, and HVAC equipment
Required Qualifications:
Pursuing a BS in Computer Science or Computer Engineering
Scripting experience (Python, PowerShell, Bash, or similar)
Minimum GPA: 3.5
Ability to obtain a U.S. Security Clearance
Strong desire and ability to learn
Good communicator with strategic, analytical, and creative thinking skills
Ability to thrive in an extremely fast paced environment
Preferred Qualifications:
Object-oriented programming experience
Experience in scripting/automation
Experience submitting jobs to a scheduled cluster
Why Corvid?
Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
Junior Technical Delivery Specialist
Information technology professional job in Charlotte, NC
Brooksource is seeking a Junior Technical Delivery Specialist to join our Fortune 500 banking client in the Charlotte, NC area. The Junior Technical Delivery Specialist will help support sprint planning, capacity planning, and help the teams stay organized. You will play an integral role to drive work through the pipeline. This entry-level position works closely with cross-functional teams to ensure that all aspects of the delivery process are executed smoothly and efficiently.
This position is ideal for recent graduates from universities or boot-camps, veterans, or individuals with up to one year of professional IT experience and a long term interest in technology.
Logistics
Charlotte, NC (Hybrid 3 days onsite)
Full time (40 hours per week)
First year salary: $62,000+
Start Date: February 2026
We are unable to provide sponsorship currently
Key Responsibilities
Support 1-3 agile teams in planning and execution of deliverables.
Assist with sprint planning, capacity planning, and day-to-day coordination.
Facilitate communication between teams and stakeholders to resolve issues and remove blockers.
Help organize and track work using tools like Jira or similar platforms.
Participate in quarterly planning and gradually take ownership of facilitation activities.
Identify and address delivery challenges to keep projects on track.
Collaborate with development leads and project managers to ensure alignment across teams.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field OR equivalent experience (bootcamp graduates welcome).
Strong communication and organizational skills.
Ability to work collaboratively and adapt to changing priorities.
Basic understanding of Agile methodologies and ability to engage with technical teams.
Familiarity with project tracking tools (e.g., Jira).
Preferred Skills
Experience in a technical or delivery-focused role.
Understanding of the Software Development Lifecycle (SDLC).
Interest in technology and desire to grow into delivery or project management roles.
Top Attributes
Positive attitude and strong aptitude for learning.
Excellent interpersonal skills for team facilitation.
Detail-oriented with problem-solving mindset.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.