Information technology professional jobs in Idaho Falls, ID

Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule. Duties and Responsibilities: Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps. Utilization of problem management database and help desk systems. Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID. Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment. Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup. Assist in the distribution of security patches and ensure proper and timely installation. Required Qualifications: Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience. Must have at least a High School Diploma. Strong communication skills, both written and verbal. Must have technical experience with Microsoft Office products. Experience troubleshooting hardware related issues. Must maintain a high level of customer service relationship standards. Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time. Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge. Desired Qualifications: Active A+ certification. Prior experience supporting government type operations office's computing environment in a Help Desk capacity. Ability to obtain a DOE L or Q Security clearance. Other Qualifications: US Citizenship is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $55,000 - $65,000.

id="is Pasted"> Under the supervision and direction of the IT Director, the Applied Business Software Specialist is responsible for assisting with maintaining daily operations of various custom business systems. Essential Duties and Responsibilities · Provides Tier 1 and Tier 2 desktop business software support for users onsite and remote. · Performs IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox management). · Works with other departments and vendors on IT related projects. · Assists in the customization and adaptation of existing programs to meet users' requirements. · Completes other relevant duties as assigned. Qualifications · IT certification or IT degree or Associate's degree in Computer Science/Information Technology. · 1 - 3 years of proven working experience in the IT industry. · Strong communication skills and customer service orientation. · Problem solving and root‐cause determination skills. · Ability to work in a fast‐paced environment and manage numerous projects in a time‐sensitive manner. · Working knowledge of Windows XP/7/8/10, Macintosh iOS, Android, Mozilla Thunderbird, and Microsoft Office. · Working knowledge of Microsoft server administration, including but not limited to: Active Directory, File/Print, SQL, Windows 2003/2008/2012/2016/2019. · Must have a valid drivers' license. · Must participate in a rotating on‐call schedule for after‐hours support of business processes. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand/sit; talk/hear/listen. The employee is frequently required to walk; sit; use hands, arms, or legs to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described are representative of those an employee encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions. The noise level in the work environment is usually mild to moderate.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Colossal Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Idaho Falls, ID. This individual must have an active DOE Q clearance or an active DOD Secret clearance at a minimum. This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Peripherals are primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team of 17 technicians sitting across multiple sites in support of our customer and will answer to a Project Manager onsite. Essential Duties & Responsibilities Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations. Provide remedial services as required to keep desktop devices in good working order. Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts. Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required. Refresh approximately 25% of the total number of computers per site on an annual basis. Swap out defective units in order to maintain continuity of operations. Troubleshoot and repair desktop devices. Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits. Knowledge of software installations and image generation (device imaging) procedures. Interface with the end user to resolve desktop productivity suite issues. Implement all OEM firmware/software updates on networked printers as directed by the customer. Install images on desktop/peripheral equipment if requested. Partake in the annual deployment of desktop PCs. Other duties as assigned by the customer. Requirements Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. Ability to creatively solve challenging technology problems Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. Passion for customer service. Strong communicator that can work without direct supervision or detailed direction. Experience with using and managing Remedy ticketing systems. Candidates must be able to work on-site at client sites in the surrounding geographical region. Technical Certifications including but not limited to: A+, Net+, CCNA Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS/SCI. Travel Periodic travel to worksites in the same geographical region may be required as needed. Position Type/Expected Hours of Work This is a full-time position, Monday through Friday. Job Type: Full-time employee of Colossal Contracting, long-term contract. Benefits Offered Competitive base salary Paid Time Off Retention bonuses Education/Certification reimbursement 100% Employer paid Health, Vision, Dental insurance for Employee 401k Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 10 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family. Check Us Out : ******************** Qualified candidates please send resumes to Joseph Gros at ************************

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Idaho National Laboratory is hiring a Scientific and Technical Information Specialist to work on our team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. You will oversee the collection, organization, and dissemination of scientific and technical information, ensuring accuracy, timeliness, and accessibility. Responsibilities Include: Provide primary support and responsibility for the daily operation and technical processes of Scientific and Technical Information Program (STIP) and associated applications. Provide guidance and direction to programs for data management and storage process expectations and responsibilities. Assist programs with classification and export compliance reviews to clear documents/records for public release. Assist with installations of software, troubleshooting, and resolving issues for customers. Develop user accounts and system access. Coordinate activities for STIP system upgrades and system administration. Identify process automation, user experience, and system improvements for STIP applications and processes. Perform customer testing of improvements and enhancements to STIP systems and support Lab-wide STIP processes. Provide software management and oversight for the review, training, implementation, documentation, and assessment of STIP systems. Provide relevant STIP training to company, government, contractors, and other users. Responsible for documenting issues and submitting service requests for software engineering support. Provide guidance and recommendations to ensure customer needs and contractual requirements are met. May develop customer training materials, guidance documents and required quality procedures to support program applications. Other duties as assigned. Minimum Requirements: Bachelor's degree in applicable field. Relevant experience commensurate with level. Preferred: Relevant experience in data management, records management, document control systems. National Archives Federal Records Management Certificate of Federal Records Management ERA Access Certified Archivist (CA Job Information: The pay range for this position is Salary grade 410 ($46,392-$90,564). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials. Physical Requirements While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, type on a keyboard, reach with hands and arms, and operate job related equipment. The employee must occasionally lift and/or move up to 35 pounds without assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation Medical, Dental, Vision, and Flexible Spending Accounts 401(k) with a 4.2% employer contribution and up to 4.8% match Paid time off (personal leave) Employee Education Program (tuition assistance) Comprehensive Relocation Package Benefit eligibility subject multiple factors, including employment status and position classification. INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world's energy future and secure our nation's critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world's energy future and secure our nation's critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see ************ Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Primary Purpose We're looking for a proactive and technically skilled Systems/Server Administrator to support and maintain our server infrastructure, operating systems, and enterprise applications. This role can be scaled from entry-level (Tier 1) to strategic leadership (Lead), depending on experience and organizational needs. You'll play a key role in ensuring system reliability, performance, and security across our IT environment. The Systems Admin III role is a technical leadership role working in the IT Infrastructure team, having advanced experience and education in managing different on-premises and cloud-based systems infrastructures. They are responsible for implementing and maintaining Business Continuity and Disaster Recovery preparations, as well as hardware lifecycle schedules for all server and storage systems in the company. Maintaining Active Directory and Group Policy standards and structures on premises and in Azure cloud is also critical to success in this role, along with documenting standards and procedures for the operations teams to follow to ensure consistent, secure, and stable success. A Systems Admin III is integral to data security, stability and integrity. Being capable of identifying and resolving root cause issues, as well as providing analysis of incidents and methods to mitigate that weakness is required strengths for the position. The candidate will collaborate with other members of the Development and Operations teams to implement projects and changes and support the overall business goals. A qualified candidate will be proactive in identifying organizational needs both in the present as well as future needs and can develop and leading projects to meet those needs. Essential Duties and Responsibilities · Tier I o Monitor system health and respond to basic alerts o Perform routine maintenance tasks (patching, backups) o Assist with user account provisioning and access control o Document procedures and escalating complex issues o Be primary escalation point for IT Operations on server infrastructure issues · Tier II o Configure and maintain Windows/Linux servers o Manage Active Directory, DNS, DHCP, and file systems o Support virtualization platforms (VMware, Hyper-V, HP VME) o Troubleshoot performance issues and apply fixes o Support cloud and hosted environments such as Azure, AWS, GCP o Maintain Microsoft 365 environment. · Tier III o Design and implement server infrastructure solutions o Lead system upgrades, migrations, and integrations o Manage enterprise applications (Exchange, SQL Server, etc.) o Implement and monitor security protocols and compliance o Design and develop Azure and on-premises virtual and physical resources to support business needs. o Configure, manage, and secure storage systems (Qumulo, HPE, Alletra). o Provide support for IT Operations team for any tasks and work beyond their ability or access o Coordinate with other IT Infrastructure and Operations teams o Build KB articles and SOP for standardized support and escalation processes · Lead o Oversee infrastructure strategy and roadmap o Mentor junior admins and manage team performance o Coordinate cross-departmental IT initiatives o Develop disaster recovery and business continuity plans o Identify, present, organize and complete projects o Identify and present technology solutions to support business operations now and in the future. o Maintain and develop policies and procedures to support systems and business operations. Other Duties and Responsibilities · Other duties assigned as needed. Required Qualifications · All Tiers o Understanding of network protocols, firewalls, VPNs o Familiarity with DHCP, DNS, Group Policy o Effective communication skills. o Strong documentation skills. o Initiative-taking and independent time management. · Tier I o Associate's degree in IT, Systems Administration or related field § Experience can be used in place of education o 0-2 years' experience in systems administration o Basic knowledge of Windows/Linux OS o Familiarity with ticketing systems and IT documentation · Tier II o Bachelor's Degree in IT, Systems Administration or related field § Experience can be used in place of education o 2-4 years' experience o Hands-on experience with server configuration and maintenance o Working knowledge of virtualization and storage systems · Tier III o Bachelor's Degree in IT, Systems Administration or related field § Experience can be used in place of education o 4-7 years' experience o Strong understanding of enterprise systems and security o Experience with scripting (PowerShell, Bash) and automation o Exposure to DevOps tools and the CI/CD pipeline · Lead o 7+ years' experience o Proven leadership in systems architecture and team management o Certifications: MCSE, RHCE, VMware VCP, or equivalent preferred o Understanding of ITIL practices Preferred Qualifications · Tier I o CompTIA Network+ o CompTIA Server+ · Tier II o AZ-900 o CompTIA Security+ o CompTIA Cloud+ · Tier III o AZ-104 o AZ-800 · Lead o CAPM o ITIL V4 Foundation

Company Profile Melaleuca is a vertically integrated, $2+ billion e-commerce company that manufactures and sells over 400 consumer products directly to customers through a membership-based shopping club. For over 40 years, we've helped millions of households around the world live healthier, more vibrant lives by offering safer, more effective alternatives to traditional consumer goods. We are a debt-free company that has never had a layoff in our history, and we continue to grow every year through innovation, integrity, and an unwavering commitment to enhancing lives. Melaleuca has been recognized by Forbes as one of America's Best Employers for multiple consecutive years and named a Most Trusted Brand by USA Today in 2025. Overview The IT Manager - Compensation Systems plays a vital leadership role in Melaleuca's global e-commerce operations. This position oversees the teams that build, maintain, and innovate the systems responsible for calculating and paying commissions to hundreds of thousands of households worldwide-systems that are essential to our partnership-based business model. You'll lead a talented group of developers, engineers, and analysts who ensure the accuracy, reliability, and scalability of one of Melaleuca's most mission-critical platforms. This is an opportunity to make a global impact, mentor exceptional technical talent, and contribute directly to the systems that power Melaleuca's success. Responsibilities What You'll Do Lead and mentor a team of software developers, database engineers, and analysts supporting Melaleuca's commission and compensation systems. Oversee design, development, and delivery of system enhancements that ensure accuracy, performance, and reliability at global scale. Partner with Finance, Sales Operations, and Business Intelligence teams to align technology solutions with business strategy. Drive modernization, automation, and continuous improvement initiatives that strengthen Melaleuca's enterprise systems. Manage production support, incident response, and ensure stable, compliant operations of compensation platforms. Foster a positive, high-performance team culture that emphasizes collaboration, quality, and innovation. Qualifications What We're Looking For Bachelor's degree in Computer Science, Information Systems, or related field. 8+ years of experience in software development, data engineering, or systems analysis. 3+ years of leadership or management experience in IT or software development. Strong SQL and database design skills with experience in Microsoft technologies (SQL Server, SSIS, Power BI). Proven success managing large-scale, data-driven systems in financial, compensation, or e-commerce environments. Excellent communication, leadership, and problem-solving abilities. Preferred: Experience with Python, Snowflake. Background in data warehousing, reporting, or business intelligence. Familiarity with Agile and DevOps practices. Why Melaleuca Why Melaleuca At Melaleuca, you'll find more than a job-you'll find purpose. We're innovators, builders, and problem-solvers who take pride in knowing our work makes a tangible difference in people's lives. We offer exceptional stability, a collaborative in-person work environment in Idaho Falls, Idaho, and opportunities to grow alongside talented professionals who share your drive for excellence. Join a company where integrity, innovation, and impact are part of every career-and where your leadership will help shape the systems that support hundreds of thousands of families around the world. Location Idaho Falls, ID On-site, Monday-Friday (Relocation Assistance Available)

This role is responsible for supporting and continuously improving the Teton Outfitters business applications landscape. The incumbent will play a vital role in optimizing our business processes through the effective utilization of various applications and software solutions, collaborating closely with stakeholders to understand business requirements, implementing and configuring applications, providing technical support, and ensuring seamless integration of systems. **RESPONSIBILITIES** + Collaborate with stakeholders to gather and analyze business requirements. + Evaluate, implement, and configure business applications and software solutions. + Customize applications to meet specific business needs and workflows. + Provide technical support to end-users, troubleshooting issues, and resolving system-related problems. + Collaborate with team members and external partners to ensure seamless integration of applications with existing systems and infrastructure. + Conduct training sessions and create user guides to educate employees on application usage and best practices. + Develop and maintain documentation related to application configurations, processes, and workflows. + Participate in testing and quality assurance activities to ensure the reliability and performance of applications. + Enforce segregation of duties, data integrity and security protocols to ensure compliance, and minimize risk. + Coordinate with IT infrastructure teams to proactively address and mitigate the risk of technical issues, ensuring that all business applications are supported by necessary hardware and network resources. + Assist in the implementation of system upgrades, enhancements, and migrations. + Stay updated on industry trends, best practices, and emerging technologies related to business applications. **EXPERIENCE & SKILLS** + 3+ years of experience supporting and administering business applications. + Experience working as a NetSuite administrator (individually or as part of a team) + Experience working with warehouse management systems, e-commerce platforms, and/or integration as a service platforms preferred + Familiarity with common programming and scripting languages is a plus + Experience working with Azure services including Functions and Pipelines is a plus. + Willingness to challenge the status quo with a solution-oriented mindset. + Strong communication and interpersonal skills. **EDUCATION** + Bachelor's degree in Computer Science or a related field required Equal opportunity employer including disability/veterans.

Job Details G2G HQ - Idaho Falls, ID Full Time $48000.00 - $60000.00 Salary TelecommunicationsDescription Provide second-level IT support for Good 2 Go retail technology and networking. This role ensures that store systems, internet, computers, point of sale (POS), network equipment and related cabling-are all functioning reliably to support daily operations for team members and customers. As an IT Technician Level 2, you will… Store Technology & Networking Support Assist with new store technology setup, including back-office computers, routers, switches (Meraki), and other IT equipment. Support configuration and installation of Verifone Commander systems. Help ensure each store has stable and redundant internet connection. Monitor store systems and escalate recurring or critical issues to Level 3 support. Maintain back-office technology and help ensure proper equipment organization. POS System & Payment Support Troubleshoot POS terminals and payment devices to ensure consistent up time. Support configuration of payment types (debit, credit, EBT, tap & pay) in coordination with senior IT staff. Work with operations teams to make sure POS interfaces are easy to use. Assist in implementing and maintaining loyalty program technology. Escalate unresolved or complex POS issues to Level 3 support. Fuel Technology Support Provide Level 2 support for fuel dispenser connectivity to Verifone Commander. Assist with troubleshooting fuel price connectivity issues in coordination with Level 3 support and the fuel team. Monitor Veeder Root system inputs and escalate issues to Level 3 support or vendor support. Other Responsibilities Submit service tickets for all support incidents. Support company network equipment, security cameras, and other IT systems as directed. Follow and help maintain standard operating procedures for store technology and networking. Provide hands-on support for new initiatives or technology rollouts. Supervision of Others This role does not directly supervise others but may assist vendors or contractors on-site. Work Environment Work will occur in an office setting and at retail store locations. Physical Demands Able to sit for extended periods of time. Able to stand for moderate periods of time. Able to move freely around work locations (internal and external). Able to lift up to 25 lbs. Able to move about office/store setting to complete responsibilities. Frequent use of phones, computers, store, and office equipment. Travel Approximately 10% (primarily to store locations). Qualifications Knowledge, Skills, and Abilities 2+ years of IT support experience (Tier 1 or Tier 2). Strong troubleshooting skills for Windows computers, networks, and POS systems. Solid understanding of networking concepts (routers, switches, firewalls, VPN). Experience supporting end users in person and remotely. Ability to document processes and follow established procedures. Excellent communication and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Commitment to company values and ethical standards. Preferred 3-5 years of IT support experience, with exposure to Tier 3 systems. Experience with Verifone Commander, PDI, or convenience store technology. Familiarity with MS Azure Active Directory, Microsoft Teams, and enterprise software support. Previous retail IT support experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Details Administrative Office - Pocatello, ID Full TimeDescription RESPONSIBILITIES Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP). Participate in the development and implementation of goals, objectives, policies, and priorities for the department; recommend within departmental policy, appropriate service and staffing levels; recommend and administer policies and procedures. Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the CIO. Manage and coordinate the workplan for the department; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflows; review and evaluate work products, methods, and procedures. Participate in the selection, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement disciplinary and termination procedures. Plan and manage the installation of new organization-wide systems and applications; assist operating departments in planning and managing the installation of new systems and applications. Prioritize and allocate available resources; review and evaluates software, hardware, and service delivery, make recommendations for improvement, and ensures maximum effective service provision. Perform departmental and organization-wide systems analysis and recommends appropriate solutions for office automation, data processing, communications, and other electronic information systems. Implement adopted information technology plans, policies, and standards, including a sound security policy and security measures. Manage the operation and maintenance of the Health West WAN (Wide Area Network) and LAN (Local Area Network). Arrange for the acquisition of computer software and hardware. Implement ongoing org-wide office automation training and prepare user guides; provide software classes as needed, including training on MS Outlook, Excel, Word, PowerPoint, etc. Monitor work to ensure funds and staff time are used effectively and efficiently; analyze workflow, priorities, staffing levels, and makes adjustment when required. Control the computer systems budgets and expenditures. Provide high-quality internal customer service and performs technical support, installation, maintenance, and repair of computers and other information systems equipment. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information technology; research emerging products and enhancement and their applicability to the needs of Health West. Assist in the implementation of information and telecommunication systems in accordance with Health West policies and procedures, and laws pertaining to privacy and system security. Manage disaster recovery plans and procedures. Act as a liaison or project manager with contracting agencies. May perform some or all essential job functions at or for agencies that contract with Health West for Information Technology services. Perform other duties as assigned. JOB-RELATED AND ESSENTIAL QUALIFICATIONS: Knowledge of: Administrative principles and practices, including goal setting, program development, implementation and evaluation, project management, and supervision of staff, either directly or through subordinate levels of supervision. Principles and practices of budget administration. Principles and practices of employee supervision, including work planning, assignment, review, and evaluation and training of staff in work procedures. Information technology systems, database management, policies, and procedures including computer networks, mini-computers, telecommunications, copiers, and other electronic office automation systems. Operating systems such as Windows Enterprise and Server editions, DOS, Mac OS, and Unix operating systems, local and wide area communication networks. Operating principles and practices of desktop and server hardware and software related to the establishment and maintenance of internal and external networks. Principles and practices of application development methodologies and programming languages. Terminology, methods, techniques, and practices of the operation and maintenance of network and personal computer hardware and software, including word processing, spreadsheet, database, and graphics applications. Principles and practices of contract administration and evaluation. Organization and management practices as applied to the development, analysis and evaluation of information technology programs, policies, and operational needs. Occupational hazards and standard safety practices necessary in computer operations. Techniques for effectively representing Health West in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and with property owners, developers, contractors, and the public. Techniques for communicating effectively with the public, vendors, contractors, and Health West staff, in person and over the telephone. Techniques for providing a high level of customer service to the public and Health West staff, in person and over the telephone. Safe work practices. Skill in: Advising on the acquisition, design, and construction of computer systems and other related equipment. Analyzing findings, making recommendations, and preparing reports; maintaining organized and detailed records, organizing work, coordinating projects; setting priorities, objectives, policies, and procedures, meeting critical deadlines, and following up on assignments with minimum direction. Managing and monitoring complex projects, on time and within budget. Managing and coordinating the work of technical personnel. Selecting, supervising, training, and evaluating staff. Preparing clear and concise reports, correspondence, policies, procedures, and other written materials. Presenting technical information orally and in writing in a non-technical way for employees, community groups, and decision-makers. Interpreting, explaining, and ensuring compliance with Health West policies and procedures. Analyzing and presenting recommendations to Health West management on vendor products and services. Administering budgets. The ability to effectively communicate in person, over the phone, and in writing. Establishing and maintaining effective working relationships with those contacted in the course of the work. Operating, installing, maintaining, configuring, and troubleshooting a variety of highly technical computer equipment and peripherals. Operating a motor vehicle safely. Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, Management Information Technology, or a related field, OR five (5) years of experience in the development and administration of computer systems, telecommunication systems, and local area networks, including supervisory experience.

Network Analyst - 2764 Role: Information Technology Industry: I.T. Job Type: Permanent full-time Job description: Financial Institution looking for a Network Analyst. The main responsibility will be to continually evaluate and recommend network technologies that allow the organization to achieve its business and technologies goals. Implement / update all of the appropriate processes and procedures to ensure the organization's network is running at an optimum level. Manage all telephone systems, routers, switches, mobile device management, firewalls, cabling Network security, patching and licenses and vendor management to ensure a high-level of uptime and proper level of data security. Responsibilities: Create, maintain, and support the institution's local and wide area network needs. This includes event monitoring, QOS, expansion and tuning. Developing centralized, efficient methods for managing network systems to minimize downtime and increase security on the network Excellent knowledge of Cisco routers, switches, firewalls, load balancers, and encryption. Strong expertise with routing, network security, flow control, TCP/IP and associated protocols. Excellent understanding of VoIP and telephony systems Strong skills in working with multiple vendors and projects Ability to efficiently manage network expansion. Excellent knowledge of how data networking interacts with other areas of IT. Handles purchases, patches and updates on all network equipment. Able to write technical policies, procedures, and documentation including user guides, troubleshooting guides, etc. Oversees and controls the network software and related hardware and communication systems. Participate in weekly meetings with the IT team to discuss progress and issues to be resolved. Manage the information flow to members, Administration, branch levels, and external interested parties. Qualifications: A results oriented individual who thrives working in a fast paced environment. 2-4 years of experience with Cisco routers, switches, firewalls, load balancers, and encryption. Preference given for post-secondary degree in computer science/computer information systems, or related field or a combination of related experience and education. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Willingness to work outside of normal business hours. Excellent English oral and written communication skills. Ability to work with other department supervisors. Knowledge of data processing, hardware platforms, and enterprise network systems. Ability to maintain the confidentiality of the institution. Understand network systems and implement resolution to network problems. Make recommendations to meet the goals and objectives of the institution's functions, procedures, and policies. Analyzing information and evaluating results to choose the best solution and solve problems. Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, etc.). Sit and stand for extended periods of time. Lift 20-40 pounds of office supplies (copy paper, computer paper, mail, etc.). Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). Bottom Line Requirements: 1. 2 + years of experience with Cisco routers, switches, firewalls, load balancers, and encryption. 2. Degree in computer science/computer information systems, or related field preferred. 3. Knowledge of data processing, hardware platforms, and enterprise network systems. Additional Information All your information will be kept confidential according to EEO guidelines.

Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. Responsibilities Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Shall perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Possess the ability to perform copper and fiber communications cable installations and terminations as well as utilize test equipment to certify the terminations are to manufacturer standards. Provide timely problem resolution. Continually transition knowledge to the Government staff through training and assistance on how to use the technology using industry best practices. Author step by step solutions for Tiers 1 and Tiers 2 for frequently asked questions and problem resolution references. Qualifications An associate degree or vocational degree in Information Technology Systems is preferred and a minimum of 3 years of of data center hardware and cable installation experience U.S. Citizenship is required per Contract to obtain and maintain a Top Secret Clearance with SCI-CI Poly. Active Top-Secret Clearance with SCI-CI Poly eligibility Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowlege of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Current industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required. Physical Demands of the Data Center Hardware Technician II position The nature of the Hardware Engineer duties have physical demands such as pulling, cabling, lifting, kneeling, crawling, etc. As such, you shall: Required to lift IT equipment during installation and removal along with installing communications cabling under a raised floor structure. Able to lift to 50 pounds for short periods of time. Use cable termination equipment, test equipment, power tools (Sawzall, drill, crimping tools, etc.) for the tasks as required for the position. Use tools to include wrenches, screw drivers, and power tools. Operate manual forklifts and data center rack lifts as required for the tasks for the position. Wear safety gear (e.g., safety shoes, goggles, glasses, hearing protection) while performing tasks. About Us: Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2022. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law. #LI-LL

Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.

Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier 1 Technician in solving technical and functional problems and investigate elevated issues by confirming the validity of the problem and seeking solutions to more complex problems or questions. Work with system and business owners to escalate/discuss issues and understand new processes or functionality. Create and publish knowledge management articles. MID-LEVEL: Staff member has 5 to 10 years of experience. A mid-level labor category typically performs all functional duties independently. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring individuality and in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Top Secret Clearance is required.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Company Profile Are you ready to join a mission-driven, award-winning company that's making a profound difference in the world? Melaleuca is a $2+ billion, debt-free global wellness company that has never had a layoff in its nearly 40-year history. We've been recognized by Forbes as one of America's Best Employers for multiple consecutive years and named a Most Trusted Brand by USA Today in 2025. This is more than a job-it's an opportunity to build a lasting career and enhance lives, starting with your own. Overview The IT Manager over the Business Analyst Team directly manages and develops business analysts who support various technical teams. They mentor and train Business Analysts to help them develop both technical and interpersonal skills which will make them more effective and efficient working with their teams. They ensure that the analysts adhere to the standards and procedures established by the department and teams. The IT Manager also provides developmental and corrective action where needed. They meet cross-functionally with Development and QA Managers as well as Product Managers and Business Stakeholders to appropriately build a collaborative team. They define and drive the strategic direction of the team. This includes working with other IT managers and Business Units to help identify potential opportunities and weaknesses where the Business Analyst group can improve to help overall performance of the IT department and company. While an IT Manager has the abilities and competencies to do the work themselves, they recognize the value in developing others and the benefit to everyone. They meet and exceed expectations regarding speed, attitude, and accuracy in their work and interaction with others. They have a deep technical understanding that allows them to be proficient in working with various technologies and people. They typically manage up to 10 individuals. Responsibilities Roles & Responsibilities Core Team Leadership & Development Serve as a mentor and coach, helping Business Analysts grow their technical and interpersonal skills. Define career paths and mentor individual team members on career path options. Create and review objectives and individual performance development plans for each team member. Regularly evaluate team skills and assign responsibilities accordingly. Develop training plans and schedule training for team members. Determine current and future staffing requirements and hire new staff as required. Continually evaluate processes and define performance improvements. Requirements & Solution Management Institute team standards and ensure your team follows the standards. Ensure that your team is unblocked and has sufficient work to maintain full sprints by routinely attending team meetings and standups. Ensure cross-team dependencies are being managed and assist Business Analysts when needed to ensure an adequate end to end solution is planned that can be built. Deliver results based on time constraints in a rapidly changing environment. Strategic Collaboration Collaborate with Product, Development, and Quality Assurance managers to cultivate a seamless, cooperative team environment. Positively influence relationships with other IT departments and Business Units. Collaborate with management on the strategic direction of the Business Analyst group. Develop and maintain a deep knowledge of both Business and System processes and functions and how they operate. Demonstrate proficiency of various techniques that can be used to solve problems and increase a project's level of success. Qualifications Knowledge and Skills Basic Qualifications Bachelor's Degree 8+ years experience as a Business Analyst, Systems Analyst, Product Owner or equivalent position Logical and analytical thinking Strong attention to detail Understanding of Software Development Life Cycles Understanding of waterfall and agile methodologies and the flexibility to adapt models to best fit our environment Excellent verbal and written communication skills with people of varying business and technical backgrounds Fluent spoken and written English Ability to work well in groups and on a team Strong customer service mindset Positive attitude Business Process Management skillset Experience coaching and mentoring others Preferred Qualifications Initiative Curious mindset Self-motivated in multiple project environments Good at team management and motivating others Technical certifications in Project Management, Business Analysis, or other disciplines Position Specifics Travel may be required periodically Work in a collaborative office environment Shift: M-F 8am - 5pm with periodic off hours being necessary

Job Title: Network Analyst Role: Information Technology Industry: I.T. Job description: Financial Institution looking for a Network Analyst. The main responsibility will be to continually evaluate and recommend network technologies that allow the organization to achieve its business and technologies goals. Implement / update all of the appropriate processes and procedures to ensure the organization's network is running at an optimum level. Manage all telephone systems, routers, switches, mobile device management, firewalls, cabling Network security, patching and licenses and vendor management to ensure a high-level of uptime and proper level of data security. Responsibilities: Create, maintain, and support the institution's local and wide area network needs. This includes event monitoring, QOS, expansion and tuning. Developing centralized, efficient methods for managing network systems to minimize downtime and increase security on the network Excellent knowledge of Cisco routers, switches, firewalls, load balancers, and encryption. Strong expertise with routing, network security, flow control, TCP/IP and associated protocols. Excellent understanding of VoIP and telephony systems Strong skills in working with multiple vendors and projects Ability to efficiently manage network expansion. Excellent knowledge of how data networking interacts with other areas of IT. Handles purchases, patches and updates on all network equipment. Able to write technical policies, procedures, and documentation including user guides, troubleshooting guides, etc. Oversees and controls the network software and related hardware and communication systems. Participate in weekly meetings with the IT team to discuss progress and issues to be resolved. Manage the information flow to members, Administration, branch levels, and external interested parties. Qualifications: A results oriented individual who thrives working in a fast paced environment. 2-4 years of experience with Cisco routers, switches, firewalls, load balancers, and encryption. Preference given for post-secondary degree in computer science/computer information systems, or related field or a combination of related experience and education. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Willingness to work outside of normal business hours. Excellent English oral and written communication skills. Ability to work with other department supervisors. Knowledge of data processing, hardware platforms, and enterprise network systems. Ability to maintain the confidentiality of the institution. Understand network systems and implement resolution to network problems. Make recommendations to meet the goals and objectives of the institution's functions, procedures, and policies. Analyzing information and evaluating results to choose the best solution and solve problems. Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, etc.). Sit and stand for extended periods of time. Lift 20-40 pounds of office supplies (copy paper, computer paper, mail, etc.). Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). Bottom Line Requirements: 1. 2 + years of experience with Cisco routers, switches, firewalls, load balancers, and encryption. 2. Degree in computer science/computer information systems, or related field preferred. 3. Knowledge of data processing, hardware platforms, and enterprise network systems. Additional Information All your information will be kept confidential according to EEO guidelines.