Information technology professional jobs in Illinois

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $65,000-75,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD Configure and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: *******************************************************************

The Helpdesk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network issues. This role ensures timely and effective resolution of IT problems while delivering excellent customer service and maintaining system reliability. Key Responsibilities Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing system Diagnose and troubleshoot hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals Resolve issues related to operating systems, productivity software, and business applications Escalate complex or unresolved issues to higher-level support teams when necessary Document issues, resolutions, and procedures in the ticketing system Maintain user accounts, permissions, and access rights in accordance with company policies Provide basic training and guidance to users on IT systems and best practices Ensure compliance with security policies and data protection standards Required Qualifications Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience) 1-3 years of experience in a helpdesk or technical support role Strong knowledge of Windows and/or mac OS operating systems Familiarity with Microsoft 365, Active Directory, and common business applications Basic understanding of networking concepts (TCP/IP, DNS, DHCP) Excellent troubleshooting and problem-solving skills

About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Lead Cross Functional Services for infra core platforms compute storage backup virtualization DR under Gov CIS Own standards capacity resilience and automation roadmap Collaborate with TOC EUC and Delivery Managers to assure platform reliability. Key Responsibilities: Define platform standards and patch calendars drive CAB planning and approvals. Own capacity resilience dashboards ensure DR readiness and failover testing. Lead RCA problem elimination for platform incidents maintains reliability scorecards. Champion automation Power Shell Python Ansible and documentation excellence. Adhere to ITIL processes Incident Request Change Problem and CIS governance. Maintain documentation quality runbooks SOPs KEDB and diagrams. Drive automation and reporting promote continuous improvement and knowledge sharing. Tools Platforms Required: ServiceNow client equivalent acceptable. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred. Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Business Systems Analyst Summary / Objective The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations. Essential Functions All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned": · Performs Systems Analysis/Database Design/Programming and Training. · Performs analysis and makes recommendations in areas that require a high level of technical competency. · Assists in modifying or creating databases within the SFDC. · Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP. · Provides technical training, guidance, and resource support for end users and Departmental staff. · Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems. · Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team. · In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills. · Assists in developing user documentation and departmental policies and procedures that impact the use of application systems. · Document and plan the projects of the system from the initial stage to final implementation and training stage. · Acting as developer for Salesforce. · IT document control and Management. · Data Analyst - KPI's. · Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective. · Performs other related duties as assigned. Competencies 1. Customer/Client Focus 2. Decision Making 3. Initiative 4. Problem Solving/Analysis 5. Technical Capacity 6. Organizational Skills Education and Experience Required · Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies. · Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities. · Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects. · Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure. Skills Required · SAP, or other ERP experience · Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system) · Strong adaptability, analytical and interpersonal skills · Effective communication skills (verbal, written and presentation) Company Description Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in SQL Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.

An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management. IT Infrastructure and Network Administrator Responsibilities: - Design, implement and maintain core IT infrastructure systems - Write scripts to automate processes - Monitor overall IT systems to ensure high performance and stability - Maintain and improve backup systems - Maintain and monitor network security and seek for an improvements -Responsible for assisting help desk responsibilities as well as perform system updates, - Ensure systems meet security requirements - Design and develop communication systems - Provide technical support for hardware and software issues IT Infrastructure and Network Administrator Requirements: - Bachelor's degree in Information Technology, Computer Science or Business - At least 3 years of experience with IT infrastructure - At least 3 years of experience with M365, Entra ID - At least 3 years of experience with network work support - Experience with tier 1,2 helpdesk - Experience with Jira ticket is a plus - Ability to travel up to 10 percent to MI and CA - Strong communication and organizational skills - This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people. Qualifications: Required: Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience). 7-10 years in software development or application management. 3-5 years managing teams of 15-25+ IT professionals. Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices. Experience managing data science teams, including analytics, machine learning, and data governance. Experience with shop floor systems (IoT, SCADA Preferred: Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture. Experience using AI development tools to improve productivity in ERP and custom software environments. An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.

***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives. Responsibilities: Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics. Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting. Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques Participates in review process to ensure overall budget/forecast consolidation and rationalization. Perform other duties as assigned Qualifications: Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance. Experience modeling cloud service costs required Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations. Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality Ability to work efficiently and effectively with multiple levels of management and staff across the organization Previous work experience in a highly regulated, capital markets company preferred Technical Skills Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required Strong data transformation skills using MS Excel required Expert with numbers, advanced analytical skills Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to use mining and visualization techniques to spotlight insights and opportunities Strong communication and presentation skills required Certifications FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus Education and Background Bachelor's Degree in Information Systems, Business Management, Finance, or related field MBA or related graduate level course work a plus] Minimum of 8 years of relevant work experience

Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.

Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience

Job Title: IT Admin Contract Job Description: Provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes. Drive requirement gathering, gap analysis sessions Work with IAM Architects & application business teams to analyze/refine requirements for application on-boarding Domain Knowledge - Identity and Access Management Create, review and maintain department documentation to ensure it reflects current policies and procedures Responsible for provisioning system access. This includes insuring logical data Security compliance, which is granting system access and decommissioning of system access. Oversight, support and daily administration of applications access. User on/off boarding. This role will administer system access, perform various audit functions, and Support of Technology Infrastructure projects. Track and complete IAM-related requests/issues via ticket system. Ensure that appropriate approvals are in place, and provide guidance to approvers as needed, prior to taking action on tickets Work collaboratively with internal and external stakeholders. Perform system user provisioning maintenance for new employees, transfers, name changes, authority changes and terminations as they apply to core, networking, and Audit standards; All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice). Administer ticket Management via Service Now and adhering to the service level agreement (SLA) Thanks, Vikas. ************************

Role: Job responsibilities: Asset Management, Maintenance and Infrastructure Support: End User Assets Management Local Hardware Management IMAC Coordination Device Inventory Management Project Work/Involvement Info TV Players Meeting Rooms Local Coordination of Network Assets Console Provision for Support/Upgrades Local Coordination of Network Assets Console Provision for Support/Upgrades Incident Management: Incident Detection and Response Incident Diagnosis and Resolution Incident Reporting End-User Support and Walk-In IT (PC Clinics) Hands and Feet Support Global Projects Hands & Feet support for Network, Infrastructure & Application: Local Hands & Feet support Vendor & OEM Hosting Application Support Requirements: Typically 2-3 years of experience Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals Working technical knowledge of standard systems and business software Experience in OS, Apps and H/W installation and troubleshooting depending on project products Ability to apply intermediate level of subject matter knowledge Ability to provide disposal services Able to independently problem solve Able to provide feedback on new technical processes to help drive efficiency Benefits: Buddy program Dental insurance Health/ Medical insurance Life insurance Onboarding program Sick leave payments Unlimited employment contract Vision Insurance Be part of Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Job Title: Senior DevOps - Tier 2 Support A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms. Key Responsibilities: Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency. Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications. ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows. Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues. Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices. Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 2+ years of experience in DevOps, Software Engineering, or a similar technical role. Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP). Hands-on experience with Kubernetes and containerized applications. Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules. Experience providing Level 2 technical support in fast-paced enterprise environments. Strong analytical, problem-solving, and communication skills. Benefits: Hybrid work environment with flexible remote options Tuition reimbursement and student loan repayment assistance Technology stipend Generous PTO and parental leave 401k with employer match Comprehensive health benefits (medical, dental, vision) About the Organization: This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.

Title: Desktop Support Technician / Customer Experience (CX) Associate Engagement: Jan 12, 2026 - Jul 10, 2026 Type: W2 or C2C Rate: $45-$52 We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience. Responsibilities Walk-up and desk-side IT support Troubleshoot Windows 10, Office 365, and SharePoint issues Laptop hardware repair, imaging, and software installs End-to-end ticket ownership using ServiceNow or Remedy Support printers, copiers, conference rooms, and video conferencing Asset tracking and inventory management Participate in major incident calls and escalation processes Support internal meetings, events, and conferences Routine maintenance of IT spaces, equipment, and on-site inventory Clear communication, proactive updates, and ownership through resolution Required Qualifications 1-3 years of desktop or end-user support experience Strong Windows and Microsoft Office skills Ticketing system experience (ServiceNow or Remedy preferred) Hands-on laptop hardware troubleshooting Comfortable supporting executives and billable professionals Strong communication, organizational, and customer-service skills Nice to Have Large corporate or professional services environment experience MSP background iOS and Android support exposure Not a Fit If You Are Seeking remote or hybrid work Coming strictly from call-center or phone-only support Uncomfortable with face-to-face user interaction

We have below Following Contract Positions Available If you have profiles please share me at ****************************** Job Title: Desktop Administrator Duration: Contract 100% onsite role. Responsibilities • Provide desktop administration and support. • Perform basic IT hardware troubleshooting. • Handle Windows XP, 7, 10 and 11 operating system imaging and troubleshooting. • Deliver PC asset support including add, move, change, update and reassign of company-owned devices (formerly IMAC operations). Share me resumes at ******************************

The secret to the Maschhoffs' success has always been its people. We are committed to finding team members who are passionate about pigs and share the same family values that make this company successful. Job Duties & Accountabilities Receive, prioritize, document, and actively resolve end user technology issues and requests via phone, email, in person or using remote tools. Install, diagnose, repair, maintain and upgrade laptop and desktop software, hardware, and equipment, while ensuring optimal performance and connectivity. Support end-user training where required. Support all company IT policies and data protection standards. Escalate support issues to appropriate personnel as needed. Ensure assigned requests are resolved in a timely manner using appropriate prioritization and escalation. Collaborate with other departments for problem resolutions as necessary. Create system/user documentation. Maintain Computer/IT equipment asset listing. Travel occasionally to remote locations to provide onsite support, adhering to all biosecurity standards and protocols. Be on call on a rotational basis. Knowledge of: Microsoft windows Operating Systems Microsoft Office Suite Printer installation and support Mobile devices including tablets and phones Basic Networking Familiarity with ITSM tools Skill in: Customer service Clear and concise verbal, written and telephone communication Time management and prioritization with incoming tasks/requests Ability to: Be on call per the on-call rotation Analyze complex problems and make sound recommendations Perform administrative tasks, including creating documentation and tracking incident tickets Operate independently as well as in a group setting Compensation and Benefits: Targeted pay range of $50,000-$56,000 USD per year, depending on experience and qualifications. The Maschhoffs offers full-time regular employees a comprehensive benefits package including: Your choice between a Preferred Provider Organization (PPO) plan and a High Deductible Health Plan (HDHP) plan. Two options for dental coverage, both of which cover three main types of expenses and cover preventative care at 100%. Group rate vision benefits. Complimentary Basic Life Insurance as well as voluntary employee, spouse, and child life insurance policies. Short Term and Long Term Disability coverage, at no cost to the employee. A traditional pre-tax 401(k) plan as well as a Roth 40(k) plan. The Company matches the first 4% of employee contributions, which is immediately vested. A generous paid time off program, including a life event day and volunteer day each year for full time employees. Participation in a Company Short Term Incentive Plan (STI) where payments are dependent upon several company factors/metrics. QualificationsEducationPreferred High School or better. ExperiencePreferred1 year: 1 year of Related Experience A career with The Maschhoffs is packed with benefits Competitive hourly pay: Excellent Health Insurance (Medical/Dental/Vision) including: The Maschhoffs covers on average $11,000-$17,000 in benefits annually Company contributions to Health Savings Account Short Term/Long Term Disability No-cost counseling sessions Full-time employees are eligible the 1st of the month following 30 days! 401K plan with up to 4% company match Accrued Paid Time Off plus a paid Life Event Day! Bi-annual production bonus program School Tuition Reimbursement Program Extra money earned through our referral program Discounted Pork Packs (including loins/ribs/bacon and more!) Visit our website to apply: IT Support Specialist I | The Maschhoffs

About the Role We are seeking an experienced IT Governance & Controls Program Manager to design, implement, and oversee enterprise‑level governance programs. In this role, you will ensure the effectiveness of IT controls, strengthen operational rigor, and support leadership with data‑driven insights. You will partner cross‑functionally across technology, audit, and compliance teams to enhance processes, manage risks, and elevate the organization's control posture. Responsibilities Analyze control data to identify trends, assess control effectiveness, and drive continuous improvement across IT delivery processes and frameworks. Build advanced dashboards and analytical reports that illustrate control adherence and uncover strategic optimization opportunities. Develop key performance indicators (KPIs), key risk indicators (KRIs), and other metrics to support leadership decision‑making. Create consistent communication templates and executive‑ready presentation materials to simplify complex technical information. Prepare comprehensive reports for senior leadership, enabling strategic planning and informed business decisions. Serve as a trusted advisor to stakeholders on IT control requirements, best practices, and risk mitigation strategies. Lead projects spanning multiple systems and teams, ensuring alignment with governance frameworks and regulatory expectations. Conduct gap analyses to evaluate control coverage against regulatory or industry standards, and map current processes to those standards. Build and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness. Provide subject matter expertise across IT process domains, control frameworks, and operational governance. Partner with compliance and internal audit to ensure IT controls meet regulatory and audit expectations. Support remediation of identified findings by collaborating with IT stakeholders to implement effective, sustainable solutions. Act as a governance liaison during regulatory examinations and audit engagements. Identify emerging technologies and tools that enhance efficiency, quality, and security across IT systems. Anticipate risks and develop proactive mitigation strategies. Lead special initiatives and IT projects that address evolving organizational priorities. Apply strategic and analytical thinking to solve complex technical challenges and support innovative solution development. Perform additional responsibilities aligned with organizational needs. Minimum Qualifications Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10+ years of experience in IT, governance, controls, or related fields. Strong analytical skills and experience developing data reports or dashboards. Ability to work effectively across multiple levels of management and within fast‑paced environments. Excellent communication skills, with the ability to translate technical concepts for varied audiences. Demonstrated initiative, curiosity, and a proactive approach to problem‑solving. Collaborative mindset with a focus on team success. Working knowledge of IT control frameworks and industry standards such as ITIL, COBIT, NIST CSF, or similar. Proficiency with Excel, PowerPoint, and dashboard/reporting tools (e.g., Tableau, Jira). Preferred Qualifications Experience with Security or DevOps tooling. Familiarity with integrated GRC platforms (e.g., Archer). Experience in capital markets or the broader technology industry. Salary: ~$175k - $195k + bonus

Onsite Technician, Printer Support Contract: 2 Year Contract, Extensions or Conversion Possible Pay Rate: $17.76 / Hourly Required Skills & Experience Experience working in an IT Help Desk or Printer Support Role Experience changing and managing print driver profiles, settings, scripts Experience working with ServiceNow or similar ticketing tools GREAT customer service experience as this role is onsite and customer facing Nice to Have Skills & Experience Familiar with HP's universal print driver (UPD) Job Description: Installing, configuring, and maintaining printer hardware and software Monitor network performance and maintain network security settings for printers and PCs Troubleshoot and resolve IT-related issues reported by end users Update printer drivers using Printer Logic Using WebJet Admin on a daily basis