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  • IT Support Systems Analyst

    Kodiak Construction Recruiting & Staffing

    Information technology professional job in Knoxville, TN

    IT Systems Support Analyst Compensation: $72,000-$80,000 annually Schedule: Full-Time | Onsite Our client is seeking an IT Systems Support Analyst to serve as the front line of technical support for internal users. This role is hands-on, people-facing, and critical to keeping daily operations running smoothly. You'll troubleshoot issues, manage service tickets, and support a wide range of hardware, software, and network systems in a fast-paced office environment. Key Responsibilities Log, prioritize, and resolve help desk tickets in a timely manner Diagnose and troubleshoot hardware, software, and connectivity issues Provide in-person, phone, and email support to end users Configure, deploy, and maintain desktops, laptops, peripherals, and mobile devices Support Microsoft 365, Windows 10/11, and common enterprise applications Manage new user onboarding and employee offboarding Perform routine software updates, patches, and device replacements Assist with mobile device management (MDM) Coordinate with vendors and escalate complex issues when needed Document solutions, develop troubleshooting checklists, and recommend preventative improvements Required Qualifications 1-5 years of experience in an end-user IT support or help desk role Strong troubleshooting and customer service skills Working knowledge of Windows OS, Microsoft 365, and desktop hardware Basic networking knowledge (TCP/IP, DNS, DHCP, VPNs) Experience supporting mobile devices (iOS preferred) Ability to communicate technical information clearly to non-technical users Education: Associate degree in an IT-related field preferred Bachelor's degree or technical certifications a plus Work Environment In-office support role with frequent user interaction Regular prioritization of multiple requests and interruptions Occasional lifting of IT equipment up to 40 lbs Why This Role Matters This position is the connective tissue between technology and the people who rely on it every day. You'll directly impact productivity, employee experience, and operational continuity by keeping systems stable, users supported, and problems solved before they snowball.
    $72k-80k yearly 2d ago
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  • Intern - IT - Service Center Engineer - I.A.M.

    Midland States Bank 4.0company rating

    Information technology professional job in Saint Charles, MO

    Intern - IT - Service Center Engineer - I.A.M. Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Intern - IT - Service Center Engineer - I.A.M. Weldon Spring, MO | Streator, IL | Effingham, IL Rate of Pay: $15 an hour At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. Position Summary The Service Center Engineer - I.A.M. Intern will gain hands-on experience in the areas of Identity Access Management (I.A.M.) and Information Security. This role offers exposure to the tools, processes, and governance practices used to manage digital identities, system access, and security permissions across the organization. Working closely with the IT team, the intern will contribute to access control projects, automation initiatives, and documentation improvements that strengthen the bank's cybersecurity framework. Primary Accountabilities Participate in the Access Review Campaign, assisting with analysis, tracking, and reporting. Support the automation of onboarding and offboarding processes to improve efficiency and compliance. Help update and improve documentation and workflows for identity and access management operations. Analyze access patterns and permissions to identify potential anomalies or risks. Gain hands-on exposure to Identity Governance and Administration (IGA), Access Management (AM), and Privileged Access Management (PAM) systems. Collaborate with the IT Service Center team to understand and assist with day-to-day I.A.M. functions. Participate in mentorship sessions focused on security concepts, compliance, and governance. Perform other duties as assigned. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Position Qualifications Education/Experience: Currently enrolled in an Information Technology, Cybersecurity, or related field of study. Strong interest in I.A.M., IT Security, or Service Center operations. Excellent analytical, problem-solving, and organizational skills. Strong written and verbal communication abilities. Proficient in Microsoft Office (Excel, Word, Teams). Demonstrated initiative and eagerness to learn new technologies. Internship Details: Internship duration: Must be available mid-May through late July 2026. Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week). Must reside locally and report to one of the following offices: Weldon Spring, MO, Streator, IL, or Effingham, IL. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 15-15 Hourly Wage PIf7f4271472d8-37***********8
    $15 hourly 6d ago
  • Field Support Technician

    Clayco 4.4company rating

    Information technology professional job in Saint Louis, MO

    About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations. The Specifics of the Role Provide day to day support to our remote Jobsites Prioritize problems and incidents and escalate to internal teams Basic knowledge of Microsoft products (Windows, Office) Physical Installation of Meraki networks Physical Installation of full site Mesh networks Satellite communication installation Basic Knowledge of Cisco AV Room kits (Webex) Basic understanding of Design and Construction delivery process Create and document training materials and knowledge articles Provide training on software, hardware, and systems to Clayco Team Members Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Perform post-resolution follow-ups to requests and incidents Manage printer hardware and software throughout our jobsites Provide feedback on recurring incidents to engineering and development teams First line of troubleshooting for remote networks Adaptive and willing to learn business processes Self-starter with the ability to workwithout direct supervision Effective communication skills and deductive reasoning ability Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. Work with ISP vendors and managed services support partners to resolve technical problems Perform regular health checks on equipment at remote sites. Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others. Provide technical assistance for project planning and support. Identify and inform Leadership of recurring Incidents. Contribute to company vision and direction by helping improve technical practices. Requirements 1 to 4 years of experience in IT 60% plus Travel Ability to use hand and power tools Lift and move heavy objects (50+ lbs) Service industry experience Strong interpersonal and communication skills Basic MS Office Suite/iOS support Experience using enterprise ticketing system (ServiceNow) Knowledge of AV solutions Experience with cellular technologies (cradlepoints, hotspots) Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the
    $47k-65k yearly est. 2d ago
  • IT Help Desk

    Kellymitchell Group 4.5company rating

    Information technology professional job in Louisville, KY

    Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $35k-40k yearly 2d ago
  • Information Technology Field Technician

    Hcltech

    Information technology professional job in Birmingham, AL

    Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $28k-46k yearly est. 2d ago
  • Information Technology Governance Manager

    Alrek Business Solutions Inc.

    Information technology professional job in Gulfport, MS

    Strong Governance and Accountability; Confirms IT practices align with internal policies, governance, and regulatory expectations Legal and Regulatory Risk Reduction, identifies gaps in compliance with laws and regulations (e.g., data protection, cybersecurity, State and Federal rules), Helps prevent fines, sanctions, litigation and federal enforcement action from Department of Labor, Ensure IT controls support legal obligations such as data retention, and breach notifications Improves Policy Effectiveness; Evaluates whether IT policies, legally sound Up to date with current state and federal laws and standards, properly implemented and enforced Also highlights inconsistencies between written policies and actual IT practices Better Decision Making for Leadership Cost Savings, Avoidance and Mid to Long-Terms Efficiency Clear, Actionable Roadmap; Delivers prioritized recommendation spanning: technical controls, Policy updates, Legal compliance, Help coordinate IT, Legal, compliance and risk teams effectively Required Skills/Experience Technical and Domain expertise, Deep knowledge in IT, Finance, HR management, Ability to Analyze complex problems and design practical yet simple solution, Industry best practices and regulatory awareness, Knowledge of Mississippi public sector IT practices and landscape Analytical and Problem-Solving Skills Client and Stakeholder Management Project Management Business and Commercial Skills Preferred/Not Required Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory experience, WebLogic experience helpful, etc. Bachelor's or master's degree 10 +years working for large consulting company 10 + years delivering consulting or advisory services 5+ years working for any Mississippi state agency 10 + years working in an Oversight capacity Experience working with the Department of Labor
    $85k-135k yearly est. 1d ago
  • IT Operations Center Analyst

    Medasource 4.2company rating

    Information technology professional job in Nashville, TN

    ITOC Analyst - Operations Center Our client is seeking a ITOC Analyst to join their Data Center Operations team on a contract basis. This role serves as the front line of support for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, detail-oriented, and comfortable working in a 24/7 operations environment supporting both facility and IT infrastructure systems. Key Responsibilities Monitor and support data center physical facilities, including power, cooling, and environmental systems Perform hardware and server deployment, replacement, and troubleshooting Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure Troubleshoot and resolve issues related to electrical and mechanical equipment Support and maintain network infrastructure, including cabling, racks, and patching Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow Document work performed and escalate issues appropriately to engineering or facilities teams Adhere to operational procedures, safety standards, and change management processes Required Qualifications Experience working in a data center, NOC, or critical facilities environment Hands-on experience with server hardware, rack/stack, cabling, and break/fix Working knowledge of electrical and mechanical systems in a data center setting Ability to follow runbooks, procedures, and safety protocols Comfortable working shifts, on-call rotations, or non-standard hours if required Preferred Qualifications Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.) Familiarity with monitoring tools, ticketing systems, or CMDBs Basic understanding of networking concepts (switches, patch panels, fiber/copper) Certifications such as CompTIA A+, Network+, or data center-related training (nice to have, not required)
    $68k-89k yearly est. 4d ago
  • TES Endpoint Support Associate

    Auburn University 3.9company rating

    Information technology professional job in Auburn, AL

    Details Information Requisition Number TES3018P Home Org Name Info and Instructional Technology Division Name College of Veterinary Medicine Position Title TES Endpoint Support Associate Estimated Hours Per Week 30 Anticipated Length of Assignment 6-9 Months Job Summary The Office of Information and Instructional Technology is seeking an Endpoint Support Associate to deliver technical support services to campus constituents, ensuring timely problem resolution, seamless system/data access, and optimal system performance. This position provides support for desktop and mobile computing technology during our campus wide Windows 11 Conversion project. The Associate works with IT peers to deliver the Windows 11 update to all computer devices belonging to College of Veterinary Medicine and are supported by our department. Work hours are Monday through Friday, 7:45 a.m. to 4:45 p.m. in the office (this is not a remote position); occasional nights and weekends may be required for emergencies. This associate must be able to navigate stairs and lift heavy equipment weighing up to 50 pounds. Must hold a valid driver's license and pass a required university driver's safety course. Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being: Assistance in the place of a regular employee who is absent for a specified period of time Additional assistance during periods of abnormal or peak workloads Assistance with special projects Seasonal work Emergencies If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education. AU students are not eligible for TES. Essential Functions Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. Provides technical support to the University community to resolve moderately complex first- and second-tier desktop software, application, and communication issues in an efficient and timely manner. Thoroughly and accurately documents request history and routes advanced second- and third- tier requests to the appropriate technical personnel. Provides timely resolution of problems or escalation on behalf of the client by maintaining strong working relationships with IT professionals in other areas. Provides support and instruction for clients. May assist with hardware and software evaluation or testing as part of the ongoing project. Perform other related duties as assigned by the supervisor. Why Work at Auburn? Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications Bachelor's degree- No specific discipline. Degree in IT or related field preferred 0 years of experience OR Associate's degree- No specific discipline. Degree in IT or related field preferred 4 years of experience OR High school diploma or equivalent 8 years of experience Substitution allowed for Education: When a candidate has the required experience but lacks the necessary education, they may usually apply additional relevant experience toward the education requirement at a rate of two (2) years of relevant experience per year of required education. * Relevant IT experience in a service environment or university setting. * Experience deploying and maintaining endpoint computers in a Windows and Mac environment. Experience in applying cybersecurity principles and best practices. Desired Qualifications Posting Detail Information Salary Range $20.16-$30.24 Work Hours 7:45AM to 4:45PM City position is located in: Auburn State position is located: AL Posting Date 08/11/2025 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*). * * Please tell us how you first heard about this opportunity. (Open Ended Question) * Do you have a high school diploma or equivalent? Yes No * Do you have 8 years of relevant IT experience in a service environment or university setting, or a degree that can substitute for some or all of that experience? Yes No
    $20.2-30.2 hourly 5d ago
  • Information Technology Analyst

    Capstone It 4.3company rating

    Information technology professional job in Springfield, MO

    Capstone IT is helping our client to find IT Support Analysts who will serve as the first point of contact for technical issues across software, hardware, networks, and store systems in a support center. The role involves phone-based troubleshooting, guiding users through solutions, escalating complex issues, and ensuring seamless store operations. Analysts must clearly communicate technical guidance in a user-friendly manner and may assist with training and technology implementation. This is a hybrid contract-to-hire role with a rotating on-site/remote schedule. Top 4 Skills: Technical troubleshooting across hardware, software, networks (LAN/WAN) Excellent communication and customer service skills Flexibility with schedule Problem-solving and critical thinking Responsibilities: Provide phone-based support for store systems, including POS, servers, and networks Troubleshoot hardware/software/network issues Escalate complex problems to higher-level support Log, diagnose, and resolve incidents in a timely manner Support after-hours overflow for other departments Participate in technology project rollouts Deliver excellent customer service and training when necessary Qualifications: 1-5 years in IT Help Desk, Desktop Support, or Customer Support Strong communication and interpersonal skills Basic technical understanding (hardware/software/network) Flexible availability including early mornings and weekends Preferred: Bi-lingual skills, CompTIA Linux+, Cisco CCENT, associate degree or higher
    $67k-90k yearly est. 4d ago
  • Human Resources Information System Analyst (UKG)

    Affinity Search Partners

    Information technology professional job in Nashville, TN

    We're looking for a skilled UKG Pro Workforce Management Analyst to manage and enhance our cloud-based WFM platform. The company is well-established and very stable. You will be working with and for an outstanding leader on a great team. This is a full-time hybrid role with 2 days in office. Primary Responsibilities Administer and enhance UKG Pro WFM/Dimensions modules: Attestation, Time & Attendance, Scheduling, Accruals, Attendance, and labor automation Act as the go-to expert for UKG Pro WFM functionality, best practices, and system design Provide read-only access and historical validation support for Workforce Central data when needed for audits, compliance reviews, or payroll reconciliation Transform business needs into technical configurations with clear documentation Collaborate with HR, Payroll, IT, and Operations teams on system improvements, troubleshooting, and UAT activities Support platform updates, conducting regression testing and release validation Resolve complex timekeeping, scheduling, and accrual discrepancies to ensure payroll accuracy Build standard and custom reports to meet operational and regulatory requirements Deliver end-user training, documentation, and ongoing support Maintain integrations between UKG Pro WFM and other enterprise applications Qualifications 5+ years supporting UKG Workforce Management platforms Deep functional knowledge of UKG Pro WFM/Dimensions configuration Bachelor's degree in IT, Business, Finance, or related discipline (strongly preferred) Solid grasp of workforce management principles: time tracking, shift scheduling, leave accruals, attendance enforcement, and labor compliance Demonstrated ability to translate requirements into effective system solutions Strong analytical and diagnostic capabilities Clear communicator with technical and non-technical audiences Advanced Excel skills Experience in post-migration or dual-system WFM environments
    $58k-90k yearly est. 2d ago
  • Senior Manager IT Distribution Centers

    Dollar General 4.4company rating

    Information technology professional job in Nashville, TN

    No Sponsorship Supported at this time (H1B, OPT, STEM) Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ As an IT Operations and Services Sr Manager you will manage the products and services of the business and will be responsible for acquiring and maintaining IT assets, forecasting demand and cost, and managing vendor relationships, etc. Defining and maintaining a catalog of services and operational scope of IT Operations and Services with a focus on a superior end-user experience. (use-cases, purchasing and inventory management, configuration services, coordinating support, etc.) 25% Identifying, acquiring, and maintaining the necessary assets and capabilities, while forecasting demand and capacity requirements of IT assets and acquiring additional capacity and capability as needed. 25% Identifying opportunities and creating roadmaps and marketing strategies for new “mass market” services and improvements to existing services. 25% Acquiring the necessary commitments from other IT domains to provide and support those newly proposed services and improvements. 10% Evaluating third-party service providers and determining the costs of device delivery, categorized by customer groups, and acquiring the funding for services and improvements. 10% Manage team members conducting operation activities of the assets. 10% Analyze incident and break/fix patterns with regards to the assets and engage in formal Problem Management practices to eliminate recurrences. 5% Knowledge, Skills and Abilities (KSAs): Technical knowledge of various IT Infrastructure technologies and knowledge about the industry's leaders. Budget and Financial Management skills: expense cost center and capital budget management. Quotes, PO's, Invoices, Coupa, Anaplan - or equivalent budget management systems. Knowledge of retail technologies and knowledge about the industry's leaders. Work Experience &/or Education: 8+ Years managing similar IT operations College degree in Business or CIS preferred but not required Appropriate IT or business certifications will be favorably considered - Dell, HP, Lenovo, IBM, Microsoft, ITSM, Apple, Cisco, Nutanix, ServiceNow, etc.
    $104k-128k yearly est. 2d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Information technology professional job in Jackson, TN

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $35k-57k yearly est. 7d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Jackson, TN

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $47k-67k yearly est. 20d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Jackson, TN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-39k yearly est. 22h ago
  • On-Call IT Field Technician - Jackson, TN- Hiring NOW

    Geeks On Site 3.1company rating

    Information technology professional job in Jackson, TN

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $27k-41k yearly est. 27d ago
  • Client Support Technician Team Lead

    State of Mississippi

    Information technology professional job in Mississippi

    No available description Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits. Wellness Benefits Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible. Life Insurance All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices. Optional Insurances Many agencies offer discounted premiums for dental, vision, and cancer insurance. Flexible Spending Accounts Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes. Paid Personal Leave and Sick Leave Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually. Military Leave In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training. Holidays Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends. Retirement Programs The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at *************************** Deferred Compensation State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation. State Credit Union All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call ************. Tuition Reimbursement Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields. Career Development and Training The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment. Promotional Opportunities Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met. Career Ladders Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency. 01 How many years of related experience do you have in an IT end user support environment.? Refer to the job posting for an explanation of related experience. * None * Less than 1 year of experience * 1 year of experience * 2 years of experience * 3 years of experience * 4 years of experience * 5 years of experience * 6 years of experience * 7 years of experience * 8 years of experience * 9 years of experience * 10 years of experience * 11 years of experience * 12 years of experience * 13 years of experience * More than 13 years of experience 02 What is the highest level of education (or semester hours of college) you have completed? * None * GED / High School * 1 year / 30 semester hours * Associate's Degree / 2 years / 60 semester hours * 3 years / 90 semester hours * Bachelor's Degree * Master's Degree * Specialist Degree * Doctorate Degree Required Question Employer State of Mississippi Address 210 East Capitol Street Suite 800 Jackson, Mississippi, 39201 Phone ************ ************ Website ********************************************************
    $100k yearly 5d ago
  • Production Support Technician

    Curia

    Information technology professional job in Springfield, MO

    Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement opportunities Education reimbursement 401K program with matching contributions Learning platform And more! In this role you will: Maintain housekeeping in various areas of the site - including, but not limited to production buildings. This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles Obtain, move and stage raw materials to support production. Other duties as assigned. Maintenance of site grounds and production areas. This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: Must be able to work varying shifts as assigned. Most commonly 12 hour shift. May be assigned to a day shift or a night shift depending on group seniority. Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. Obtain and maintain qualifications to safely drive/operate fork truck. Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. Must be able to read, understand and follow directions. Use of small hand and power tools. Able to work at heights (ladders, lifts, scaffolding) Ability to read, understand, and efficiently execute directives/instructions. Demonstrate a positive work ethic by reporting for work as scheduled. Demonstrate ability to work with limited supervision - self starter. Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: High school degree or the equivalent. Obtain and maintain all qualifications for wearing of respiratory protection. Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b
    $44k-74k yearly est. Auto-Apply 43d ago
  • IT Billing Administrator

    Cook's Pest Control 4.3company rating

    Information technology professional job in Decatur, AL

    Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The IT Billing Administrator is responsible for managing and validating all IT-related invoices to ensure accuracy, compliance with contracts, and proper financial coding. This role serves as a key liaison between IT and external vendor billing, ensuring timely resolution of billing discrepancies and accurate allocation of costs to the appropriate accounts. Specific Duties Review, validate, and reconcile all IT invoices, including hardware, software, licensing, maintenance, telecom, cloud services, and managed services. Ensure invoices align with contracts, purchase orders, and service-level agreements. Identify billing discrepancies, errors, or overcharges and proactively open, track, and resolve disputes to completion. Communicate directly with partners regarding billing questions, corrections, credits, and account adjustments. Assign and verify correct cost centers and project codes for all IT expenses in accordance with accounting policies. Ensure invoices are processed in a timely manner to meet payment deadlines and avoid service interruptions or late fees. Maintain organized records of invoices, dispute documentation, approvals, and correspondence for audit and compliance purposes. Prepare billing approval packets and supporting documentation for review by IT leadership. Support budgeting and forecasting activities by providing invoice data, spend summaries, and variance explanations as requested. Collaborate with IT leadership, procurement, and finance to continuously improve billing accuracy and processes. Qualifications Associate's or bachelor's degree in Business, Information Systems, or a related field, with 2-4 years of experience in billing administration, accounts payable, accounting support, or IT financial operations. Strong understanding of invoice processing, general ledger coding, and financial controls. Experience working with vendors and resolving billing disputes. Proficiency with Microsoft Office, particularly Excel; experience with IT asset or telecom expense management tools is a plus. Excellent attention to detail, organizational skills, and ability to manage multiple projects and deadlines simultaneously. Strong written and verbal communication skills, with the ability to clearly document and explain billing issues. Additional Information * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $54k-72k yearly est. 5d ago
  • Production Support / Tech Cleaning

    Leadec Corp

    Information technology professional job in Pell City, AL

    Team Member-Production Support Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost Essential Duties and Responsibilities: Complete tasks in accordance with standardized quality checklists Continually seek out opportunities to improve onsite activities Master skills associated with the versatility matrix Review current best practices resulting in efficiencies relating to time, material usage, and safety Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively All other duties as assigned by Leadec site management Competencies: One year of industrial experience and janitorial experience preferred Customer Service Orientation - Satisfying customers Adaptability - Willingness to deal with unexpected challenges or circumstances Problem Solving - Define problems and bring about viable solutions Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer Strong work ethic Knowledge, Skills, and Abilities: Communication Skills - Able to communicate with team members and management Language Ability - Ability to understand written job instructions Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes Reasoning Ability - Ability to conduct basic problem solving Physical Requirements: Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment. General Qualifications: Works in a safe manner looking for ways to improve Wears PPE Flexible schedule - willing to work unscheduled overtime, and sometimes weekends Dependable - Will be at work on time each day Reliable transportation Work in varying environmental conditions - paint shop (high humidity) Work in manufacturing environment - (fast paced) Physically can perform work - Lifting up to 50lbs, excessive walking, etc. Teamwork - can communicate with team with no challenges Follows work instructions Independence - can work without direct supervision Continuous Improvement mindset Professional communication skills Special qualifications: Manufacturing experience Tow motor experience Fork lift experience Logistics experience Assembly line experience Paint application experience Benefits: Medical Dental Vision 401K Vacation Paid Holiday Employee Assistance
    $41k-72k yearly est. 4h ago
  • Instructor of Computer Information Technology

    Tennessee Board of Regents 4.0company rating

    Information technology professional job in Dyersburg, TN

    This is a full-time, academic year, term contract in Computer Information Technology. The position reports to the Dean of Arts, Sciences, & Technologies. DUTIES AND RESPONSIBILITIES: Teach 30 hours (TLE) per academic year in Computer Information Technology, including networking, security, and operating systems, with a focus on CCNA certification preparation. The courses may be delivered using a variety of methods including traditional, online, hybrid and/or two/three-way technology. • Serve as the Computer Information Technology Program Coordinator. • Manage and maintain the advisory committee for the program. • Maintain CIT - Networking programmatic accreditation. • Promote and assist with DSCC's eSports team. • Initial assignment may be one or two of DSCC's teaching locations, but the official work station assignment may change each semester dependent on demand. • Ability to teach and manage multiple courses in an individualized setting. • Teach a range of ages from Dual Enrollment high school students to nontraditional, returning adults. • Recruit students from area high schools and from the community to make DSCC's program viable and competitive. • Flexibility to teach evenings/weekends and/or off-campus courses as needed (requires the use of personal vehicle). • Practice a learning-centered educational philosophy and redesign courses to include research-based learning strategies including service-learning opportunities, learning communities, critical thinking skills, co-operative learning, and reading across the curriculum. • Develop web-enhanced courses for delivery in technology-enhanced classrooms/labs, online, Zoom, and/or remote location. • Develop cooperative education opportunities for students that provide capstone experiences for the program. • Revise and develop curriculum and select course instructional materials (which may include electronic materials, open educational resources, traditional textbooks, etc.) in cooperation with colleagues. Provide course materials and information in a format that is accessible for all students. • Become certified in and fully use the course management system for all classes. • Work with colleagues to assess the effectiveness of courses, analyze the results, develop and implement improvement plans, and document this information each semester in the form prescribed by DSCC. • Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to your teaching at DSCC. • Assist with the identification and mentoring of adjunct instructors. • Assist in the preparation of course semester/term schedules based on community needs and data trends. • Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to teaching assignment at DSCC. • Participate in student activities such as sponsoring a student club/organization and attending campus events. • Advise students, maintain regular office hours, and participate in college life and committee work of the College. Be trained and certified as a Master Advisor. • Willingness to acquire software certifications as needed. • Assist in grant writing and/or grant management. • Willingness to teach in correctional facilities (prisons/jails). • Assist with STEM events. • Perform other duties as assigned. WORKING CONDITIONS: • Sedentary: Desk work; travel will be required for college or program activities. Insignificant effort other than normal movement. Must be able to loft 50 lbs. Minimal Hazard/Exposure: • Standard office settings. At least minimal environmental controls to assure health and comfort. REQUIRED QUALIFICATIONS: • Ability to communicate well in oral and written English. • Actively communicate with colleagues and students using email, voice mail, text and other electronic means. Normally, responses are expected in no more than 72 hours. • Proficient in Microsoft Office. • Ability to teach and evaluate student performance. • Ability to maintain required records. • Ability to work with staff and colleagues in department and college committees and related activities. MINIMUM REQUIREMENTS OF EDUCATION AND EXPERIENCE: • Bachelor's Degree in Computer Information Technology, Computer Science, Information Systems or a related field and documented knowledge/skill sets gained through work experience and/or certifications. • Teaching experience. PREFERRED QUALIFICATIONS: • Master's Degree with 18 graduate hours in a field closely related to Information Technology or Computer Science. • Experience teaching in an online environment. • Community college experience. • Information Technology Security Certification. • Community college experience. • Work experience as an IT system administrator. • Experience with Zoom and Microsoft Teams. Salary range:$41,670-$50,500 Dyersburg State offers a comprehensive benefits package, including but not limited to the following: Vacation and Sick Leave 14 paid holidays Medical, dental, vision and life insurance Retirement plans Optional 401K and 403B Deferred Compensation Plans Educational benefits for the employee and their spouse and dependents State Employee Discount Program with over 900 merchants Special Instructions to Applicants: To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable. Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered. A completed satisfactory background check will be required before hire. Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.
    $41.7k-50.5k yearly 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Jackson, TN?

The average information technology professional in Jackson, TN earns between $39,000 and $88,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Jackson, TN

$58,000

What are the biggest employers of Information Technology Professionals in Jackson, TN?

The biggest employers of Information Technology Professionals in Jackson, TN are:
  1. Us Navy
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