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Become An Information Technology Professional

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Working As An Information Technology Professional

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $58,920

    Average Salary

What Does An Information Technology Professional Do At Nationwide

* 1. Serves as a technical expert in one or more aspects of information risk for a business segment or function to ensure the protection of information processed, stored or transmitted and availability of business processes
* Consults on complex information risk management projects.
* Serves as an expert in the planning, engineering, development, implementation and administration of information risk systems through the use of controls, procedures, measurements and strategies to prevent unauthorized access, modification, disclosure, misuse, manipulation, or destruction of systems, networks, applications and data 3.
* Provides technical consulting efforts towards the development and implementation of information risk strategies in alignment with their respective business unit and IT initiatives.
* Assists in the development and implementation of information risk policies, procedures, processes and programs to ensure availability, confidentiality, integrity, authentication and nonrepudiation
* Consults on one or more highly specialized phases on information risk management which many include hardware/software testing and evaluation, information risk education and awareness, incident response, policy and standards development, risk assessment and mitigation solutioning.
* Responsibilities include developing solutions for use within an enterprise environment as well as application & business specific needs.
* The consultant is responsible for examining and delivering the strategies and architecture that can be leveraged from a functionality and cost value perspective
* Provides vision, expertise and technology-based solutions for long range planning in the area of information risk management.
* Viewed as an expert in information risk management6.
* Assists in the establishment of the overall framework for the protection of Nationwide information assets through architecture, policies, standards, risk assessments, monitoring, certification and technology
* Tests and evaluates the most complex business processes and/or IT systems to ensure operation in accordance with information risk management requirements.
* Defines and implements information risk management requirements in alignment with the overall business plan
* Provides mitigation solution oversight and direction for enterprise-wide information risk management technology.
* Assists in long-term strategic planning activities for the development and implementation IS risk architecture and technology guidelines
* Undertakes complex information risk projects involving multiple disciplines and may impact multiple business units.
* Responsible for the selection, direction and performance of information risk management projects.
* Responsible for change management, configuration management, performance analysis, physical planning, national vendor management, inventory control, technical standards, procedures, and product evaluations
* Acts as a source of direction, training, and guidance for less experienced staff.
* Monitors project schedules and costs
* Performs other duties as assigned

What Does An Information Technology Professional Do At Colorado State

* Prosecuting and defending all civil and criminal actions in which the State has an interest, including on appeal
* Defending the laws and the Constitution of the State of Colorado
* Protecting consumers from scams and fraudulent activity
* Serving as legal advisor to officers of the State of Colorado and defending them from legal challenge
* Protecting and preserving Colorado's natural resources
* Advocating for policies that help law enforcement improve community safety
* Investigating and prosecuting Medicaid fraud throughout the State
* In addition to the challenging and impactful work being done at the Office of the Attorney General, there are many other benefits to joining the Attorney General's team:
* Distinctive career advancement opportunities throughout the State system
* Strong, secure, yet flexible retirement benefits including PERA's Defined Benefit Plan or PERA's Defined Contribution Plan, including 401K and 457 plans
* Medical and dental health plans
* Paid life insurance
* Short and long-term disability coverage
* Paid vacation and sick leave earned each month
* paid holidays per year
* Free access to a fitness center located in the Ralph L.
* Carr Colorado Judicial Center
* Excellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount program
* The Office of the Attorney General/Department of Law is an equal opportunity employer and understands that a diverse work force adds quality and perspective to the services we provide to the public.
* We encourage candidates with diverse qualities, backgrounds, and abilities to apply.
* Description of Job
* This position administers the Department of Law SQL database environments, assists with reporting needs and SQL Server Integration Services.
* Specific duties include: collaborates with network administration staff to implement SQL Server implementations and/or new SQL Server instances, creates databases and database objects including triggers, stored procedures, and views in support of application development, data migration, and other data mining efforts.
* Makes adjustments to SQL Server configurations to address database access performance issue.
* Provides database and data recovery services as required, including establishing service level agreements with business units to define database recovery parameters.
* Establishes SQL Server database security standards and implement those standards for new and existing database instances including working with network and/or Active Directory managers to integrate SQL Server and Windows Network security groups.
* Provides data access and mining via database queries and data extract, transform, and load services.
* Provides an analysis of data extracts to assist with business decision making.
* This includes using the TransAct
* SQL language to query SQL databases and export that data in a usable form for end users.
* Monitors database backups and troubleshoot issues.
* Establishes and maintains a database inventory.
* Designs and implements reports.
* Provides training to end users on accessing reports including using parameters for data filtering.
* Position performs other duties as assigned or required.
* Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

What Does An Information Technology Professional Do At Texas A&M University-Galveston

* Design and maintain various local ACCESS databases for data analysis purposes.
* Performs all programming and updating of local databases from Compass and other systems.
* Produce regularly scheduled reports and ad hoc requests in Access and Argos.
* Provide support for Admissions and Records events.
* TECHNICAL: Manage security access rights for the TAMUG campus for Compass, Astra, AIS, NSC registration site and OARDocs including requesting access, tracking and following up on requests, ensuring access is removed when appropriate and maintaining records of system access rights.
* TECHNICAL: Provide local support to Admissions and Records and other departments in the building including troubleshooting, maintenance and minor on site repair of staff PC s, including hardware repairs and installing software.
* Specify hardware and software for acquisition by Admissions and Records based on user requirements.
* Install and support campus data network including data and VoIP Phones

What Does An Information Technology Professional Do At State of Nevada

* provide technical assistance to other IT professionals; train staff on the established DMV
* IT programming, testing and documentation standards and procedures; and determine methods, venues, and programs most appropriate for successfully accomplishing projects.
* The incumbent needs to interpret correctly user requirements analyzing them to develop design specifications for technical system solutions; and manage and/or code, test, debug, and implement those programs following established protocols.
* Experience with ASP.Net, VB
* NET, C#.NET, SQL Server, Microsoft visual studio.net, JavaScript, LINQ, WPF, Windows Services, Web Services, MSMQ, Stored Procedures, Work Flow and Rule Engine is desired.
* Candidates with experience in one or more of these technologies may be considered for the position

What Does An Information Technology Professional Do At University of Colorado

* Ordering services, user education and training, troubleshooting a variety of user problems and concerns, and serves as a technology resource for campus users.
* Manage complex issues to determine the customer requests and the problems they are experiencing.
* Customer often provides symptoms of the problem and the Entry Level IT Professional must determine the cause of the problem, the appropriate solution to the problem, and the process for solving the problem.
* The Entry Level IT Professional must then communicate the solution to the customer and assist the customer in its implementation.
* Troubleshoot and resolve as many problems as possible considering numerous and variable circumstances.
* Diagnose issues with personal computers based on hardware or a variety of software programs.
* Possible problems and solutions to computer issues can vary in nature and be very complex and previously un-identified.
* Uses customer feedback to break down the problem, analyzes possible solutions, create new process and procedures for addressing the issue, and utilizes best judgment to determine the practical course of action.
* Aids in File and Print Services to back up user data; Entry Level IT Professional assists in determining when the event occurred, formulating the request and determining what information is needed.
* This may include requests not previously experienced in which the Entry Level IT Professional must identify problems with operational systems and devise solutions to address customer problems.
* Enable access to encrypted machines that users are unable to access due to variable circumstances, assists customer in accessing needed data, educates users on campus security policies and recommends best practices.
* Assists and instructs users in connecting to University resources via the network, and remote network access systems.
* Examines possible issues caused by credentials, physical limitations or outages, interpreting the best process for resolution, and creating new processes for problem resolution.
* Phone Systems including voicemail, physical phone usage, troubleshooting problems and processing software changes as needed to fit the business requirements of end users.
* As there is often more than one way to solve a problem, with little guidance the Entry Level IT Professional must consider all of the options and determine the best solution based on the individual circumstances and customer needs while considering what resources are available.
* This may include the creation of new solutions to complex problems.
* Follow up on unresolved customer calls, using discretion to engage other IT Services staff members and resources as needed, in order to resolve user problems in a timely and efficient manner.
* Provide instruction in the areas of hardware and software installation, upgrade and usage to campus computer users, providing over the phone training to assist users in maximizing their technology abilities.
* Assist in the training of new technicians, introducing new processes and procedures that provide a framework for decision making in a variety of areas (computers, software, network, accounts and access, phones, printing, etc.).
* Generate work orders in the IT Services database for all business phone requests, special projects, and special tasks with little to no direction required.
* Participates in emergencies based on the magnitude and nature when needed.
* Acts as a first responder to technology emergencies, must use discretion in order to determine whether the issue is affecting a single user, a group of users or when the campus is experiencing a larger issue.
* Escalate complex technical issues to staff authorities in order to help determine the best way to solve complex problems.
* Research the operational aspects of new operating systems such as Windows 8.
* This includes understanding the interaction of new and existing applications in new operating system environments.
* This includes creating new processes and procedures in the ongoing support of these new systems and applications.
* On
* Call Duties:
* A pager is required for these duties as occasionally these duties may require off-hours and on-call support.
* The on-call, after-hour professional must be familiar with basic Help Desk functions and be able to provide Tier I remote/phone support.
* The employee will be provided with a pager, Blackberry, after-hours bag, notebook, University laptop, spare batteries, power chargers, and procedures guides.
* For the entire period of time the employee is the after-hours professional on duty, the employee is expected to have the after-hours bag and equipment, be in a location that has internet access, and must be able to respond to pages received within 15 minutes.
* The University of Colorado Denver | Anschutz Medical Campus is a public research university serving more than 18,000 students.
* We award nearly 4,000 degrees each year, including more graduate and professional degrees than any other Colorado institution.
* With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 140 highly rated degree programs through 13 schools and colleges.
* The university receives over $400 million in research awards each year.
* In addition to the wide array of health-related programs and facilities offered at CU Anschutz in Aurora, Colo. a significant number of undergraduate and graduate degree programs are taught at CU Denver, our comprehensive campus in the heart of downtown Denver—one of America’s most vibrant urban centers.
* CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.
* CU Denver
* The University of Colorado Denver is a public research university serving more than 14,000 students.
* With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 100 highly rated degree programs through eight schools and colleges.
* In the heart of downtown Denver—one of America’s most vibrant urban centers—CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.
* Read CU Denver Quick Facts here .
* Jobs in this career family develop, maintain, and support computer systems, software and networks.
* Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations

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How To Become An Information Technology Professional

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Information Technology Professional jobs

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Information Technology Professional Demographics

Gender

  • Male

    75.0%
  • Female

    23.1%
  • Unknown

    1.9%

Ethnicity

  • White

    75.6%
  • Hispanic or Latino

    11.3%
  • Asian

    10.5%
  • Unknown

    1.9%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    53.1%
  • Portuguese

    9.4%
  • German

    6.3%
  • Swedish

    3.1%
  • Japanese

    3.1%
  • French

    3.1%
  • Urdu

    3.1%
  • Hindi

    3.1%
  • Hebrew

    3.1%
  • Mandarin

    3.1%
  • Sindhi

    3.1%
  • Arabic

    3.1%
  • Italian

    3.1%
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Real Information Technology Professional Salaries

Job Title Company Location Start Date Salary
IT Security Professional II MUFG Union Bank, N.A. Jersey City, NJ Oct 12, 2016 $142,000
Information Technology Applications Professional IV Dresser-Rand Company Houston, TX Mar 12, 2015 $123,000 -
$128,000
RM Analyst/Information Technology Professional Chevron Corporation Houston, TX Sep 17, 2011 $116,100
IT Service Management Professional Siemens Corporation Orlando, FL Sep 30, 2016 $112,871
IT Professional Chevron Corporation Houston, TX Feb 25, 2011 $111,600
Senior Information Professional, Enterprise Data Hub Citizens Financial Group, Inc. Cranston, RI Feb 28, 2016 $110,000 -
$160,000
Software IT Professional Motorola Solutions Inc. Schaumburg, IL Dec 08, 2016 $109,618 -
$119,000
IT Senior Professional Chrysler Group LLC Auburn Hills, MI Dec 08, 2012 $108,720
IT Service Management Professional Siemens Corporation Charlotte, NC Feb 19, 2016 $107,382
IT Service Professional 2 (Storage Administrator) Devon Energy Corporation Oklahoma City, OK Jun 10, 2013 $105,000
Computer Software Programmers/Information Technology Professionals Greycell Labs Inc. Edison, NJ Jul 22, 2016 $105,000
Computer Software Programmers/Information Technology Professionals Greycell Labs Inc. Edison, NJ Jul 18, 2016 $105,000
Computer Software Programmers/Information Technology Professionals Greycell Labs Inc. Edison, NJ Feb 08, 2016 $105,000
Information Technology Professional University of Minnesota Minneapolis, MN Aug 29, 2011 $89,003
MDM Tech Lead/IT Senior Professional University of Colorado Denver, CO Jan 01, 2014 $88,400
Senior IT Security Professional Citizens Financial Group, Inc. Manchester, NH Jan 08, 2016 $88,200 -
$147,000
Information Professional RBS Citizens Financial Group, Inc. Medford, MA Nov 12, 2013 $86,700 -
$117,300
IT Professional-Individual Contributor III (Data Architect) Colorado State University Fort Collins, CO Jan 04, 2016 $85,000
Computer Software Programmers/Information Technology Professionals Greycell Labs Inc. Edison, NJ Jan 20, 2016 $85,000
Computer Software Programmers/Information Technology Professionals Greycell Labs Inc. Edison, NJ Jan 26, 2016 $85,000
Computer Software Programmers/Information Technology Professionals Greycell Labs Inc. Edison, NJ Jan 27, 2016 $85,000
Market Research Analyst/IT Professional Strategi Blueocean Market Intelligence Services Private Lim Redmond, WA Sep 05, 2014 $64,000 -
$82,000
Market Research Analyst/IT Professional Strategist Blueocean Market Intelligence Services Private Limited Redmond, WA Sep 05, 2014 $64,000 -
$82,000
Information Technology Professional University of Minnesota Minneapolis, MN Jan 31, 2012 $63,500
Information Technology Professional University of Minnesota Minneapolis, MN Sep 01, 2011 $63,240
IT Senior Professional: Resource Management Asoft Consulting LLC Naperville, IL Aug 30, 2016 $63,000
IT Professional University of Colorado Colorado Springs, CO Jun 03, 2014 $63,000
Research Associate/It Professional Colorado State University Fort Collins, CO Mar 14, 2014 $62,109

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Top Skills for An Information Technology Professional

ComputerHardwareWebCustomerServiceDatabaseNetworkInfrastructureDesktopSupportActiveDirectoryRemoteAccessPersonalComputersPrintersPl/SqlTechnicalSupportSetupEmailLinuxTroubleshootInformationTechnologyInternetProjectManagementOS

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Top Information Technology Professional Skills

  1. Computer Hardware
  2. Web
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Performed installations and maintained computer hardware and software.
  • Created faculty database and its web portal for School of Public Health with integrated X.500 (single-sign-on) authentication gateway.
  • Performed event logging, ticket tracking and customer service via organization help desk.
  • Build and maintain database systems.
  • Lead team in scoping, planning, building, and migrating to a new network infrastructure.

Top Information Technology Professional Employers

Information Technology Professional Videos

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Jobs and Salaries in Health Information Technology

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