Information technology professional jobs in Kentucky

Seeking a knowledgeable technician with a high aptitude for customer service. Candidates must have minimum 1-2yrs experience in Desktop Support or similar role. This must include installation, troubleshooting, and repair of devices in a windows-based environment. Along with desktop duties selected candidate may be required to assist with security cameras, servers, and network switches. This position will provide desktop support approx. 275 devices & support DOC staff within the Correctional Complex, but will also interact or be among prison inmates as they are used for work detail, etc. Qualified candidates must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a DOC background check and extensive drug test prior to starting. DOC holds training that can last up to 2-3 weeks. This training teaches them how to work, adapt, and conduct themselves in a prison atmosphere.

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates will need to be able to work fully onsite in Frankfort, KY and have a valid driver's license. Job Description: Our client has a position in Frankfort, KY for a Desktop Support Technician. Candidates must be able to work onsite at 275 East Main Street, Frankfort KY 40601 and at 200 Mero Street, Frankfort KY 40601. The Desktop Support Technicians will provide support for multiple agencies in downtown Frankfort, KY. The Preferred Candidate Will Need the Following Skill Sets: Excellent customer service and communication skills. Computer equipment configuration, setup, and installation. Experience in ticketing software (preferably ServiceNow). Ability to work under pressure. Hardware and software experience.

IDR is seeking an Application Support Analyst to join one of our top clients in a remote capacity. This role is perfect for individuals who excel in providing technical support and optimizing clinical applications, specifically Homecare Homebase (HCHB). If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today! Position Overview/Responsibilities for the Application Support Analyst: Act as a subject matter expert for HCHB and related clinical applications, providing technical support and guidance. Collaborate with clinical, operational, and technical teams to maintain system integrity and improve efficiency. Troubleshoot and resolve technical issues, monitor for recurring problems, and implement system enhancements. Conduct testing of new software updates and enhancements, ensuring stability and compliance with regulatory standards. Develop and maintain training resources, FAQs, and troubleshooting guides to empower user self-sufficiency. Required Skills for Application Support Analyst: Minimum of 3 years of experience with HCHB at a support or implementation level. Proven ability to work independently and manage complex technical issues. Strong problem-solving skills and a proactive approach to identifying and implementing improvements. Excellent communication skills for effective collaboration and user support. Self-motivated with the ability to manage tasks without extensive oversight. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

Kavaliro is seeking an Application Support Analyst II to support a client in Kentucky. Shift Requirements: Can be flexible but would need to work within 7am-6pm based on time zone. (On-call on weekends, will be shared amongst team of 7- Monitoring inbox) Remote: Travel is not a requirement but could be a possibility, not often. Preferred Skills: Must have at least 3 years of experience using HCHB on a support/implementation level. Must be able to hit the ground running, experience is more important than education. can manager themselves, self-starter. Not looking for a person who works in Data, this is a support job, Application Support Analyst Serves as a subject matter expert for Homecare Homebase (HCHB) and related clinical applications. This role is responsible for providing technical support, optimization of systems, processes, implementing system enhancements, and ensuring compliance with regulatory standards. The analyst collaborates across teams to maintain system integrity, improve operational efficiency, and support clinical staff through training and technical guidance. Application Support Analyst assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically. Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clients through chat, email, or phone, so customer service skills are beneficial in this position. Application Support Analysts may also create frequently-asked-questions (FAQ) lists and troubleshooting guides to minimize the number of inquiries made. Problems and bugs that are reported should be researched, followed by resolutions, and problems should then continue to be monitored. These support analysts perform many tasks independently, but it's also important that they work well with others in technical positions to successfully obtain conclusions. The Application Support Analyst is responsible for: Assessing, coordinating, and reviewing all issues and impacts associated with applications support and business processes; Working independently on escalated issues; Proactively suggesting ways of improving system stability, availability, performance and reliability; Leading teams and projects to resolve complex technical issues; Protecting and insuring the stability of the operational systems as well as maintaining the integrity of the data they contain. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Must be located in western Kentucky - Senior Network Engineer (Level 2-3 Generalist) Western KY (Paducah/Calvert City) | Hybrid field + remote | Outcome-based & flexible SmartPath Technologies is hiring a sharp, steady IT engineer to help us scale standards and service. We're in rural Western Kentucky with a national client base. If you want work that matters and room to lead, keep reading. This is not a “hide in a closet and crank tickets” role. It's for someone who can handle real-world complexity without drama. You'll be trusted with things like: • Setting technical standards across clients (networks, identity, security). • Leading response when M365 gets noisy-breach, outage, weirdness. • Owning L2/L3 tickets end-to-end and leaving nothing half-done. • Turning fixes into repeatable SOPs and mentoring others up. We're a fit if you're the kind of person who: • Finishes the job even when it's messy. • Stays calm when pressure goes up. • Thinks in systems, not guesswork. • Wants a future lane into service leadership. Backgrounds that translate well: MSP, multi-site SMB, industrial/plant IT, automation-adjacent, healthcare/municipal, or any environment where uptime and judgment mattered. Comp is competitive for this region; flexibility, autonomy, and ownership are real here. To apply: message me with 1. the most complex environment you've owned, and 2. a pressure situation you led start-to-finish. If that's you, let's talk.

Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.

PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving and educating individuals relative to their specific health needs. Through these actions the general health of Ohio County and surrounding areas will improve. WORKING ENVIRONMENT: Usual working space is a well ventilated area. Requires standing, walking, turning, bending, stooping, and lifting patients. Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. ESSENTIAL JOB FUNCTIONS: 1. Provide advanced troubleshooting on all systems within organization including workstations, servers, network equipment, and supported applications. 2. Assist with support of Windows Servers including Active Directory and Group Policies, Office 365 tenant administration, and a VMWare environment including the upgrading of systems, remediation of issues, and planning of changes. 3. Utilize help desk to identify problems and assist with open requests based on queue and addressing any problems impacting patient care quickly and completely. 4. Ensure backups are consistently maintained and audited for disaster recovery needs, as well as monitor and configure any virus protection software. 5. Provide quality service to everyone in organization with excellent verbal and written communication skills with a positive attitude. 6. Be willing to help as needed within department on different projects and tasks to best serve the organization. Qualifications QUALIFICATIONS: 1. EDUCATION: High school diploma or GED preferred 2. EXPERIENCE: A. PREFERRED: At least 1-3 years experience preferred

Job Details Somerset, KY Full Time FirstDescription POSITION: TTNA Information Technology Helpdesk Specialist (First Shift) either 7:00am-4:00pm or 8:00am-5:00pm This position is responsible for imaging, deploying, and managing Toyotetsu's computing inventory as well as providing local and remote helpdesk support. About Toyotetsu : Toyotetsu is a global full-service manufacturer of essential car components, with capabilities in stamping, welding, and press quenching. Considered one of the best stampers in the world, we make an impact in part and process optimization and design for three major car companies in the United States. Position Responsibilities include the following, other duties may be assigned: · Managing and tracking computer and mobile device inventory · Imaging and deploying computer and mobile device inventory · Provide local and remote helpdesk support for hardware, software, and enterprise applications · Local IT project liaison for TTNA IT · Deploy and Manage hardware and software for collaboration environments · Administration of Microsoft 365 Applications · Print Server Administration · Maintains quality service by following organization standards · Maintains technical knowledge by attending educational workshops and reviewing publications · Contributes to team effort by accomplishing related results as needed Qualifications Qualifications / Requirements · Associate in CS, CIS, MIS or equivalent in structured training · Computer hardware or software related certification a plus · Microsoft Operating Systems

Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support * Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). * Perform diagnostics and repairs on hardware and software issues to minimize downtime. * Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration * Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. * Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity * Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. * Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. * Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support * Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. * Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation * Receive, log, prioritize, and resolve helpdesk tickets. * Escalate advanced issues when required and provide clear communication on resolution timelines. * Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety * Provide onsite IT support at mining locations when remote resolution is not possible. * Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. * Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties * Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies * Strong customer-service mindset with the ability to support users under time-sensitive production conditions. * Self-directed with a high level of accountability for issue ownership and follow-through. * Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. * Strong problem-solving skills with the ability to diagnose issues under pressure. * Excellent written and verbal communication skills. * Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. * Commitment to safety and risk awareness while working in field locations. Qualifications and Experience * 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. * Experience with hardware diagnostics and repair. * Working knowledge of Microsoft Windows desktop and server operating systems. * Experience with Active Directory, group policy, and user administration. * Experience with remote access tools, ticketing systems, and endpoint management. * Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) * CompTIA A+, Network+, or Security+ * Cisco (CCNA or equivalent) * Microsoft (MCP, MCSA, or equivalent) * Experience with ruggedized IT equipment for industrial use Physical Demands * Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). * Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. * Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. * Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements * Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). * Travel may include underground or surface mine visits and preparation plant environments. * Overnight travel may be required depending on project length or troubleshooting needs. * Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment * Mix of office, shop, plant, and mine environments. * Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

This position is responsible for all imaging and configuration of workstation computers and peripheral devices. Duties include managing the IT inventory of Company equipment. Responsibilities Process equipment requests and return requests in a timely manner meeting established SLAs. Images and configures user workstation computers using a KACE 2000 appliance. Installs and configures computer peripheral devices. Packages and ships equipment to remote users within 24 hours of ticket receipt. Utilizes ticketing system to process new/replacement equipment requests. Utilizes ticketing system to process equipment return requests. Maintains inventory of computer equipment, peripherals and accessory items in asset tracking software. Proactively notifies IT Manager of low inventory levels. Identifies, researches, and resolves technical problems. Communicates issues and troubleshoots recommendations for solutions to the Manager. Maintains the IT Lab in a clean and orderly fashion. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications 1+ years of industry knowledge and experience. Strong desire to excel and achieve results. Ability to work effectively independently and with senior management and other team members. Must be sensitive to deadlines and able to function in a fast pace environment. Ability to organize, multitask and complete work in a timely manner. Strong customer service skills required. Must be self-motivated and able to work individually with little supervision. Strong communication skills, both written and verbal. Must be able to lift and move packages up to 60 lbs We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.

Job Description Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. Onboard/offboard users (accounts, equipment, access) following security and HR procedures. Create clear knowledge base articles and end user guides. Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. Manage device compliance, patching, and configuration baselines; monitor health and performance. Support printers/MFPs and peripheral devices. Maintain Brighton Center's Intranet site. Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. Track hardware/software assets, warranties, and lifecycle plans. Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. Surface opportunities to streamline workflows and improve reliability. Requirements: Bachelor's degree in Information Technology or equivalent education or experience. 3+ years in IT support or systems administration within a multi site environment. Proficiency with Windows endpoints, Microsoft 365, networking, and information security. Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. Ability to work on-site daily at our offices in Newport, KY. What we offer: Competitive Medical/Dental/Vision Benefits Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option Generous Vacation and Sick Leave 11.5 Paid Holidays Childcare Discount Agency Life and Long-Term Disability Insurance Professional Development Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)

Job Details Division: Nucor Business Technology Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more. Basic Job Functions: Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician I. This position is responsible for configuring, operating, and maintaining various systems while supporting internal IT partners at the local division. The IT Operations Technician will provide technical support to Nucor Steel Gallatin as required. Installing, configuring, testing, and supporting various business applications and infrastructure hardware (networking, computers, camera systems, wireless hand-held devices, etc.). This is a full-time, permanent position with the Nucor Business Technology team, and relocation to Ghent, KY is required. Responsibilites include but not limited to: Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations. Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition. Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications. Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, digital signage, servers, access control systems and network devices Create and support user account and group membership setups. Procure, setup, configure, distribute and troubleshooting of all mobile devices. Work on projects and perform other duties as assigned. Create and maintain documentation. Work a rotational on-call IT support schedule to include evenings and weekends as assigned. Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Minimum Qualifications: 1-year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers. IT related associate degree, or equivalent combination of experience and education will also be considered. Ability to travel as needed to support other divisions as well as working weekends/nights as needed. Preferred Qualifications: Experience installing, configuring, and troubleshooting MS Windows, Office 365 including mailbox setup, and other basic Windows applications. Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals. Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems and components such as cameras and badges. Experience with workstation imaging software and an MDM solution such as Intune Experience in a heavy industrial setting Customer support or helpdesk experience AZ-900 Certification Microsoft Intune fundamentals MD-102 Endpoint Administrator Associate certification PowerShell Experience Cloud Migration Experience Microsoft ADO Experience Agile Mindset Experience Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace

Job Description 2026 Summer Internship Program We are seeking a highly motivated and detail-oriented IT and Computer Science Intern to join our team. This internship offers hands-on experience working with a wide range of technologies and IT systems. You will assist both the IT and development teams in troubleshooting, system maintenance, software development, and network management. This is an excellent opportunity to apply your technical knowledge in a real-world environment while learning directly from experienced professionals. Key Responsibilities: Assist with troubleshooting hardware, software, and network issues. Provide day-to-day support for IT operations and user requests. Help maintain and update company software, databases, and systems. Collaborate with the development team on coding, debugging, and testing new software applications or tools. Support IT infrastructure projects, including installations, upgrades, and configurations. Assist in monitoring and maintaining network security. Help configure, deploy, and maintain computers and technology equipment. Document technical procedures, support requests, and issue resolutions. Participate in team meetings to discuss project progress, priorities, and problem-solving approaches. Perform data backups, system restores, and other routine maintenance tasks. Qualifications: Currently pursuing a degree in Computer Science, Information Technology, or a related field. Basic understanding of computer hardware, software, and networking concepts. Proficiency in programming languages such as Java, Python, or C++ (based on project focus). Familiarity with IT systems, databases, and networking protocols. Experience with Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills. Ability to work both independently and collaboratively within a team. Eagerness to learn new technologies, tools, and methodologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Installs variety of hardware and software packages • Installs and upgrade the systems with virus protection software, spyware, firewall protection software, etc. • Installs and maintains network computers, printers and other peripheral equipment • Installs, configures, monitors, and maintains servers and networking equipment • Uses command line tools and Windows Registry to monitor and troubleshoot systems • Performs OS and software updates as needed • Performs routine maintenance on computers as needed OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and nonclinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Proficiency in Word, Excel, Power Point and Microsoft Outlook required • Excellent verbal and written communication skills and interpersonal skills • A+ and/or Network+ certification or equivalent required • Proficiency using command line tools and Windows Registry preferred • Knowledge of SQL databases preferred • Scripting/Programming knowledge preferred • Ability to self-manage, meet deadlines and be accountable • Demonstrate time management and organization skills • Excellent customer service, interpersonal, verbal and written communication skills • Strong problem solving skills and ability to learn and apply new technical knowledge • Ability to identify, analyze and troubleshoot a wide range of hardware, software, and network related problems encountered by healthcare providers • Knowledge of technologies, technical languages, browsers, platforms and applications. • Demonstrate sensitivity to, and respect for, a diverse population EDUCATION and/or EXPERIENCE: • Bachelor's Degree in a relevant field or equivalent and one or more industry certifications • One year of documented experience working in the Information Technology field, installing, implementing and/or troubleshooting computer systems Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). Perform diagnostics and repairs on hardware and software issues to minimize downtime. Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation Receive, log, prioritize, and resolve helpdesk tickets. Escalate advanced issues when required and provide clear communication on resolution timelines. Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety Provide onsite IT support at mining locations when remote resolution is not possible. Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies Strong customer-service mindset with the ability to support users under time-sensitive production conditions. Self-directed with a high level of accountability for issue ownership and follow-through. Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. Strong problem-solving skills with the ability to diagnose issues under pressure. Excellent written and verbal communication skills. Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. Commitment to safety and risk awareness while working in field locations. Qualifications and Experience 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. Experience with hardware diagnostics and repair. Working knowledge of Microsoft Windows desktop and server operating systems. Experience with Active Directory, group policy, and user administration. Experience with remote access tools, ticketing systems, and endpoint management. Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) CompTIA A+, Network+, or Security+ Cisco (CCNA or equivalent) Microsoft (MCP, MCSA, or equivalent) Experience with ruggedized IT equipment for industrial use Physical Demands Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). Travel may include underground or surface mine visits and preparation plant environments. Overnight travel may be required depending on project length or troubleshooting needs. Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment Mix of office, shop, plant, and mine environments. Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.

JOIN TEAM TRILOGY Get more than just experience-get paid to grow! During our Summer 2026 Internship Program, you'll build real-world skills while working on projects that make an impact. Connect with executives and industry leaders, gain insights from dedicated mentors, and enjoy a summer filled with intern socials and fun activities. Whether you're in Marketing, IT, Finance, HR, or a related field, this 10-week paid internship is your chance to learn, lead, and level up your future. POSITION OVERVIEW The IT Intern works as an apprentice under the direction of the Director of IT Technical Support and is responsible for functions needed in the IT Department. TheIT Intern will play a key role in the continued growth and success of the Company. Other key responsibilities include: Program Details * Data Analytics: Definition: The practice of analyzing raw data to find trends and answer questions. The analytical process includes collecting, cleaning, and interpreting data to make informed decisions. For a senior living healthcare company: Projects may involve analyzing resident health data to identify patterns in health outcomes, predicting future healthcare needs, or evaluating the effectiveness of care programs. * Database Analysis: Definition: The process of examining and analyzing data within databases to support decision making, improve operations, and predict trends. For a senior living healthcare company: Projects could include analyzing the efficiency of medication distribution systems, resident satisfaction surveys, and staff scheduling systems to optimize operational efficiency and care quality. * Basic Machine Learning: Definition: A subset of artificial intelligence that involves training models on data to make predictions or decisions without being explicitly programmed to perform the task. For a senior living healthcare company: Interns might work on developing predictive models to forecast health incidents among residents, thereby enabling preventative measures to be taken more effectively. * Insightful Data Visualization: Definition: The process of representing data in a visual context, such as charts or graphs, to help stakeholders understand the significance of data and derive insights. For a senior living healthcare company: This could involve creating dashboards that visually represent resident health trends, staff performance metrics, or the outcomes of care programs, thereby facilitating more informed decision-making. Example Projects * Health Trend Analysis: Using data analytics to study health progression in residents over time, identifying common factors that lead to improved or deteriorated health conditions. * Optimization of Resource Allocation: Developing a database analysis model to optimize staff schedules and resource allocation based on resident care needs and preferences. * Fall Prevention Model: Employing basic machine learning techniques to predict which residents are at higher risk of falls, based on historical data and health indicators. * Interactive Health Dashboard: Designing an insightful data visualization dashboard that provides a comprehensive view of a resident's health status, medication schedules, and recent activities to both healthcare staff and family members. Conclusion This internship program offers a compelling blend of real-world impact and advanced data science application within the senior living healthcare sector. The selected candidate will gain invaluable experience by contributing to projects that directly improve the quality of life for our residents, while also meeting the operational goals of our facilities. We are excited to welcome an innovative thinker who is ready to make a meaningful difference in the field of healthcare. Qualifications * Entry Level: Requires 0-1 years' experience and HS Diploma or equivalent. Physical requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. The IT Intern works as an apprentice under the direction of the Director of IT Technical Support and is responsible for functions needed in the IT Department. TheIT Intern will play a key role in the continued growth and success of the Company. Other key responsibilities include: Program Details * Data Analytics: Definition: The practice of analyzing raw data to find trends and answer questions. The analytical process includes collecting, cleaning, and interpreting data to make informed decisions. For a senior living healthcare company: Projects may involve analyzing resident health data to identify patterns in health outcomes, predicting future healthcare needs, or evaluating the effectiveness of care programs. * Database Analysis: Definition: The process of examining and analyzing data within databases to support decision making, improve operations, and predict trends. For a senior living healthcare company: Projects could include analyzing the efficiency of medication distribution systems, resident satisfaction surveys, and staff scheduling systems to optimize operational efficiency and care quality. * Basic Machine Learning: Definition: A subset of artificial intelligence that involves training models on data to make predictions or decisions without being explicitly programmed to perform the task. For a senior living healthcare company: Interns might work on developing predictive models to forecast health incidents among residents, thereby enabling preventative measures to be taken more effectively. * Insightful Data Visualization: Definition: The process of representing data in a visual context, such as charts or graphs, to help stakeholders understand the significance of data and derive insights. For a senior living healthcare company: This could involve creating dashboards that visually represent resident health trends, staff performance metrics, or the outcomes of care programs, thereby facilitating more informed decision-making. Example Projects * Health Trend Analysis: Using data analytics to study health progression in residents over time, identifying common factors that lead to improved or deteriorated health conditions. * Optimization of Resource Allocation: Developing a database analysis model to optimize staff schedules and resource allocation based on resident care needs and preferences. * Fall Prevention Model: Employing basic machine learning techniques to predict which residents are at higher risk of falls, based on historical data and health indicators. * Interactive Health Dashboard: Designing an insightful data visualization dashboard that provides a comprehensive view of a resident's health status, medication schedules, and recent activities to both healthcare staff and family members. Conclusion This internship program offers a compelling blend of real-world impact and advanced data science application within the senior living healthcare sector. The selected candidate will gain invaluable experience by contributing to projects that directly improve the quality of life for our residents, while also meeting the operational goals of our facilities. We are excited to welcome an innovative thinker who is ready to make a meaningful difference in the field of healthcare. Qualifications * Entry Level: Requires 0-1 years' experience and HS Diploma or equivalent. Physical requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors and all business associates outside of the health campus. Get more than just experience-get paid to grow! During our Summer 2026 Internship Program, you'll build real-world skills while working on projects that make an impact. Connect with executives and industry leaders, gain insights from dedicated mentors, and enjoy a summer filled with intern socials and fun activities. Whether you're in Marketing, IT, Finance, HR, or a related field, this 10-week paid internship is your chance to learn, lead, and level up your future.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.