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Information technology professional jobs in Lafayette, LA

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Information Technology Professional
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Information Technology Infrastructure Manager
Help Desk Analyst
Professional Technician
  • Deskside Support Technician

    Stefanini North America and APAC 4.6company rating

    Information technology professional job in Plaquemine, LA

    Full time under W2 Onsite Role Pay Rate: $22-$24 an hr What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 10/11 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? TWIC required upon hire Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment
    $22-24 hourly 17h ago
  • Rig Systems Specialist III

    Weatherford 4.6company rating

    Information technology professional job in Broussard, LA

    Rig Systems Specialist III deliver exceptional service quality in the oil and gas industry. In this dynamic role, you'll troubleshoot complex technical issues, optimize rig systems performance, and serve as the key interface with clients at well sites. Senior specialists will mentor junior team members while applying extensive knowledge to improve product quality and operational procedures. Key Responsibilities Monitor and analyze data to recommend optimal services and solutions for rig systems Perform engineering checks on client locations including calculations and software computations Manage installation of complex equipment and services in field environments Test, operate, and maintain specialized tools according to established procedures Lead equipment failure investigations and contribute to Root Cause Analysis reports Serve as the primary interface with clients at well sites Develop and maintain positive client relationships to ensure repeat business Interpret technical data for client representatives to optimize services Manage Weatherford personnel at well sites during service assignments Uphold the highest standards of safety, security, and environmental protection Participate in safety meetings, Job Hazard Analysis, and promptly report issues Ensure compliance with company policies, regulations, and industry best practices Qualifications 2½-4 years of experience in the Oil & Gas industry High School Diploma Strong knowledge of mechanics, electricity, electronics, pneumatics, and/or hydraulics Proficiency in mathematics, basic physics, and computer fundamentals Critical thinking and complex problem-solving abilities Technical Certificate from accredited Technical/Vocational School Additional Information Available on 24-hour call basis to respond to customer needs Travel requirement: 50-75% domestic and potentially international Physical capability to perform required field tasks #LI-KP1
    $82k-113k yearly est. Auto-Apply 1d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology professional job in Lafayette, LA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $48k-67k yearly est. 7d ago
  • Senior IT Technician Tier 2

    LHC Group 4.2company rating

    Information technology professional job in Lafayette, LA

    Serves as a point of contact for people experiencing a variety of difficulties with software and hardware. Resolve most technical issues related to our information technology. Support the end-user devices, connectivity and general applications used by the business. Provide guidance and assist IT Technician Tier 1 staff with customer issues. Document solutions to issues in the knowledge base for use by customers and other Service Desk Staff. This position is based on-site in Lafayette, LA. Responsibilities * Will serve as a point of contact for people experiencing a variety of difficulties with their software and hardware * Will maintain exemplary customer service by exercising a professional, friendly, and calm demeanor when communicating with customers using a variety of communication and support technologies * Will document, prioritize, and monitor customer issues to ensure a timely resolution * Will work with IT infrastructure and operations team members to develop solutions to user problems and update knowledgebase content to share those solutions with Tier 1 professionals as appropriate * Will gain proficient working knowledge of the technology that you are responsible for supporting * Will remain up to date with all new upgrades, system enhancements and changes to ensure effective solutions are given to customers * Will remain current with all required continuing education and compliance training mandated by the company and supervisor * Will identify trends in incoming issues and effectively communicate the finds to the next level of support * Will maintain productivity standard as set forth by supervisor at or above 100% * Will display a sense of urgency and drive to complete tasks quicky * Will serve as escalation point for all issues that cannot be resolved at the Tier 1 level * Will conduct quality checks on active and closed tickets to ensure compliance with service desk operational procedures and regulatory guidelines Education and Experience * Associate's/bachelor's degree or appropriate level certifications preferred * More than 4 years' experience in troubleshooting desktops, laptops, printers, mobile phones, and tablets is required * Experience with network connectivity as well as working with ISP's is required * Demonstrate excellent customer service skills * Demonstrate strong logic skills * Demonstrate strong mechanical skills * Demonstrate proficiency in supporting Microsoft Windows operating system * Demonstrate proficiency with Android tablets Strong mechanical skills * Demonstrate Excellent verbal and written communication skills * Demonstrate exceptional ability to think quickly and logically when under pressure * Demonstrate strong capability to multitask and prioritize a busy workload * Demonstrate the ability to train others * Will support testing, implementation, and the drafting of reference material for all system, application and hardware upgrades and enhancements * Will mentor and guide all Tier 1 service desk personnel in day to day tasks, remedial training, and corrective actions Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: *************************** LHC Group Inc Home Office a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
    $83k-110k yearly est. Auto-Apply 37d ago
  • IT Network Manager

    Acadian Ambulance Service 4.3company rating

    Information technology professional job in Lafayette, LA

    Acadian Companies Job Title: Network/Cloud Manager Alternate Job Title(s): Hybrid Cloud Networking Manager Division/Department: Information Systems Status: Salary Exempt Supervisor Status Will lead a team of network interns, analysts, administrators, and engineers, all with a direct reporting structure to this position. Performance Appraisal Type Support Location: Lafayette, LA Requirement(s) Current/valid state‑issued driver's license Access to PHI Yes, incidental JOB SUMMARY: We are seeking an experienced and strategic Network Manager to lead our dedicated IT network team. This leadership role is pivotal in ensuring our network infrastructure's stability, integrity, and scalability, which is the backbone of our 24/7, mission-critical Emergency Medical Services (EMS) operations. The ideal candidate will blend deep technical expertise in Cisco-centric environments with proven people leadership skills. You will be responsible for setting the strategic direction for the network, managing the team, and overseeing all operational aspects of our life-safety network. While this is primarily a leadership position, it requires the ability to remain hands-on (approximately 20-30%) to guide the team through major incidents, complex design reviews, and critical escalations. REPORTS TO: IT Operations Director DIRECT REPORTS: A team of Network Administrators and Engineers. LOCATION: Lafayette, LA EQUIPMENT: Basic hand tools, mobile workstation, stationary workstation DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills, or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Lead, mentor, and develop a high-performing network team, managing performance, career development, and resource allocation while fostering a culture of accountability and continuous improvement. Develop and execute the multi-year network technology roadmap, establishing architecture standards for routing (OSPF, BGP), switching, wireless, and security. Champion continuous improvement initiatives, evaluating tools, and promoting automation to enhance network reliability and team efficiency. Lead network design and capacity planning for expansions, lifecycle refreshes, and new services, including reviewing and approving all technical design documentation (High Level & Low Level Diagrams). Oversee ITIL-based service delivery, acting as the primary incident commander for major outages and governing the incident, problem, and change management processes. Drive down Mean Time To Resolution (MTTR) by leading blameless post-mortems and implementing corrective actions. Collaborate with Information Security to implement and enforce network security policies, device hardening standards, and vulnerability management programs. Ensure network design and operations comply with all regulatory and audit requirements, maintaining a comprehensive risk register. Manage the annual CAPEX and OPEX budgets for all network infrastructure, including asset lifecycle planning and license management. Oversee all vendor relationships, contracts, and SLAs with hardware providers (e.g., Cisco) and telecom carriers, leading procurement (RFP) and serving as the primary escalation point. Define, track, and report on Key Performance Indicators (KPIs) for network health, performance, and team productivity to leadership. Enforce rigorous documentation standards for network topology, configurations, automation, and operational runbooks. QUALIFICATIONS: Experience: A minimum of 8 years of experience in network engineering and operations, with at least 3 years in a formal leadership, supervisory, or senior team lead role. Demonstrated experience managing network infrastructure in a high-availability, 24/7, or mission-critical environment. Foundational Knowledge: Strong command of advanced networking concepts, including routing protocols (OSPF, EIGRP, BGP), VLANs, VPNs, and QoS. Expert-level understanding of the Cisco enterprise networking stack, including Catalyst switches, ISR routers, and wireless solutions. Cloud: Demonstrated experience with hybrid cloud models, particularly connecting on-premise infrastructure with Microsoft Azure. Automation: Proficiency with scripting for network automation Collaboration: Excellent communication and interpersonal skills, with the ability to articulate complex technical issues to technical staff, executive leadership, and non-technical stakeholders. Travel: Must possess a valid state-issued driver's license. This is a local position with some flexibility for hybrid work and may require occasional travel. PREFERRED QUALIFICATIONS: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Certifications: Current and valid CCNP certification is strongly preferred. Other IT certifications, such as network specialist on cloud providers (AWS, Azure, GCP), security certification (CISM, CISSP, Security+), or IT management (ITIL, PMP, TOGAF) are preferred. Wireless: Experience with Aruba wireless networking solutions. Automation: Hands-on experience with network automation tools (e.g., Cisco Crosswork, Terraform/Ansible, Python) and a strategic understanding of how to apply automation to improve operational efficiency. Finance: Proven experience managing departmental budgets (CAPEX/OPEX) and vendor contracts. WAN: Familiarity with SD-WAN technologies and migration strategies. INTERPERSONAL REQUIREMENTS: Maintain social, ethical, and organizational norms. Achieve accomplishment of all task details, no matter how small. Maintain good personal motivation; develop a sense of ownership of job tasks and results. Must have a sense of urgency for all work performed. Ability to work under the pressure of meeting strict deadlines. Excellent interpersonal and communication skills. SUCCESS METRICS (KPIs): Service Availability: Exceeding uptime SLAs (e.g., 99.99%) for all critical network services. Mean Time Between Failures (MTBF): Maximizing the operational interval between service-impacting failures. Mean Time to Resolution (MTTR): Minimizing the time from incident declaration to complete service restoration. Mean Time to Detect (MTTD): Compressing the time from event occurrence to actionable alert generation. Change Success Rate: Achieving a near-zero rate of change-induced incidents and service degradation. Ticket Queue Velocity: Maintaining a low, non-aging backlog of operational tickets and service requests. Documentation Fidelity: Ensuring network diagrams, runbooks, and CMDB data are current and accurate. Fiscal Management: Adherence to and optimization of CAPEX and OPEX budgets. TCO Reduction: Demonstrating year-over-year reduction in Total Cost of Ownership for network services. Vendor SLA Enforcement: Rigorous tracking and enforcement of carrier and OEM service level agreements. Team Capability & Growth: Measurable improvement in the team's skill matrix, certification attainment, and retention. Stakeholder Alignment: High satisfaction scores (NPS) from internal business and technology partners. TRAINING REQUIREMENTS: We value continuous development and reward employees for achieving these required certifications. Initial salary increases are tied to these certifications and approval from directors, with a minimum four-month gap between each raise to ensure fairness and foster steady career growth. The selected candidate will be excluded from annual cost-of-living adjustments until the successful completion of the following certifications. Must maintain current CCNP Enterprise after completion. Schneider Electric Data Center Certified Associate (DCCA) ITIL v4 Foundation Cisco CCNA Cisco 350-401 ENCOR: Implementing and Operating Cisco Enterprise Network Core Technologies Cisco 300-410 ENARSI: Implementing Cisco Enterprise Advanced Routing and Services Cisco CCNP Enterprise Cisco 300-415 ENSDWI: Implementing Cisco SD-WAN Solutions Cisco 300-435 ENAUTO: Automating and Programming Cisco Enterprise Solutions ITIL 4 Managing Professional Red Hat Certified Specialist in Ansible Network Automation exam | EX457 PHYSICAL DEMANDS: Physical activities and the amount of time spent performing each while on this job: AMOUNT OF TIME None Up to 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Talk or hear X Use hands to finger, handle or feel X Climb or balance X Stoop, kneel, crouch or crawl X Reach with hands and arms X Taste or smell X Weight lifting requirements and the amount of time spent lifting on this job: AMOUNT OF TIME None Up to 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X Vision requirements: X Close Vision (clear vision at 20 inches or less) X Distance Vision (Clear vision at 20 feet or more.) X Color Vision (Able to identify and distinguish colors.) X Peripheral Vision (Able to observe areas that can be seen up and down or to the left and right while eyes are fixed on a given point). X Depth Perception (Able to judge distances and spatial relationships.) X Focusing (Able to adjust the eye to bring an object into sharp focus.) WORK ENVIRONMENT: Specific situations that lead to environmental conditions can include: hazardous materials, electrical emergencies, vehicular accidents, outdoor emergency settings, hurricanes, tornadoes, industrial accidents, conditions affecting driving, settings where heavy equipment such as extrication tools are in use, etc. Exposure to environmental conditions and the amount of time exposed to each on this job: AMOUNT OF TIME None Up to 1/3 1/3 to 2/3 Over 2/3 Wet, humid conditions (non-weather) X Work near moving mechanical parts X Work in high, precarious places X Fumes or air borne particles X Toxic or caustic chemicals X Outdoor weather conditions X Extreme cold (non-weather) X Extreme heat (non-weather) X Risk of electrical shock X Work with explosives X Risk of radiation X Vibration X Noise level associated with this job: _X_ Moderate Noise (Ex: business office with typewriters and/or computer printers, light traffic). ___ Loud Noise (Ex: metal can manufacturing, large earth-moving equipment). ___ Very Loud Noise (Ex: jack hammer work, front row at rock concert).
    $57k-81k yearly est. 3d ago
  • IT Help Desk Intern

    Phi Health 3.6company rating

    Information technology professional job in Lafayette, LA

    Under the direction of the Infrastructure and Security Manager, the IT Intern provides the first point of contact for technical assistance and support for incoming queries and issues related to computer systems, printers, networking, phones, pc-based software and hardware. You will assist our IT team in delivering exceptional support to our employees and clients. This internship offers a unique opportunity to learn about IT support, troubleshoot technical issues, and develop your problem-solving skills in a fast-paced environment. ESSENTIAL DUTIES & ACCOUNTABILITIES Serve as the first point of contact for customers seeking technical assistance Analyze and identify LAN and PC-based problems to determine whether they are software, hardware, procedural, or a combination of these factors. This includes thoroughly investigating alternatives and documents prior to implementing corrective actions to provide the best possible solution Ability to communicate effectively to assist customers in fixing issues and feel satisfied with the experience Troubleshoot and repair desktop & laptop computers to ensure they interconnect seamlessly with multiple systems including network drives, LAN/WAN and all business productivity applications Respond to request seeking assistance installing, modifying, or repairing computer hardware and software issues On a regular basis, install new hardware/software, configure, and roll out new systems, and provide customer support and necessary one-on-one training/instruction Ask educated questions and listen to customers to determine the root cause of the problem Access software updates, drivers, knowledge bases, and FAQ's resources on the internet to assist with customer issues Establish and maintain a positive professional relationship with IT technicians/specialists, customers, and clients Follow up with customers to ensure issues have been resolved to their satisfaction Logging all work completed into our helpdesk ticking system Additional duties as assigned QUALIFICATION REQUIREMENTS Currently pursuing a degree in Information Technology, Computer Science, or a related field Basic understanding of operating systems (Windows, mac OS, Linux) and common software applications Familiarity with networking concepts and hardware troubleshooting Demonstrated patience and overall courteous behavior when working with internal and external customers. Excellent communication skills (written and verbal) and the ability to understand the customer's needs and communicate technical issues in non-technical terms Demonstrated ability to work independently and must be self-motivated and goal oriented Superior organizational and time management skills Ability to multitask and appropriately handle/escalate tasks with conflicting priorities Possesses a passion for teamwork and problem solving ORGANIZATIONAL CORE VALUES Safe - We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome. Efficient - We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity as a high performing organization. Quality - We are committed to ensuring excellent organizational performance, which produces sustainable and reliable outcomes. Service - We are dedicated to the service of our customers, our communities and each other. BEHAVORIAL COMPETENCIES Drive & Energy - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the organization. They have the stamina and endurance to handle the substantial workload present in today's organization. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances. Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, marketing, operations, information technologies, human resources, etc.). They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for the organization. High Standards - Effective performers establish and model standards that guarantee exceptional quality and necessary attention to detail. They continually seek to improve processes and products, and they hold staff accountable for quality. They find best practices, share them, and then improve upon them. Initiative - Effective performers are proactive and act without being prompted. They don't wait to be told what to do or when to do it. They see a need, take responsibility and act on it. They make things happen. Integrity - Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded. HSEQ DUTIES & RESPONSIBILITIES Understand and provide visible support of Destination Zero Practice job duties with Safety at the core of all tasks A job is not complete unless it is done safely Stand-Up, Speak-Out, and Take-Action - Do the right thing when no one is looking, report safety concerns, near misses and incidents to management, use the Stop Work authority to immediately stop unsafe acts or work practices. PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle or feel, and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds. The special vision abilities for this job are close vision, distance vision, color vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: While performing the duties of this job, the employee is exposed to a moderate noise level. AMR DISCLAIMER The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PHI Aviation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
    $33k-41k yearly est. Auto-Apply 8d ago
  • IT Specialist

    Saronic

    Information technology professional job in Franklin, LA

    Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities: Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments. Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.). Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication. Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas. Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance. Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace). Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding). Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments. Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency. Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies. Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent). Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability. Required Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). 3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment. Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components. Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles. Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs). Experience using helpdesk/ticketing systems and asset management platforms. Excellent communication and customer service skills; able to translate technical details into accessible explanations. IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $62k-92k yearly est. Auto-Apply 22d ago
  • IT Specialist

    Infotech Solutions 3.4company rating

    Information technology professional job in Lafayette, LA

    Benefits: Paid Mileage Simple IRA w/employer match Short-Term and Long-Term Disability Paid Vacation/Sick Time Health insurance The Information Technology Specialist will represent InfoTECH Solutions in resolving client issues. Specialists function primarily as experienced Tier 1 or 2 technical support personnel and mentor new employees and entry-level Tier 1 support personnel. Duties and Responsibilities Diagnose and repair technical issues with client hardware and software Install, maintain, and troubleshoot computer networks and connected devices Administer and support servers and associated software Monitor, analyze, and resolve automated alarms Interface with clients by phone, e-mail, and in-person Mentor and instruct I.T. Technicians in performance of job duties Enter and review time for support tickets Update and maintain client documentation Maintain and review inventory Requirements Position requires physical activities, but is not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, hearing, and seeing. Must be able to exert up to fifty (50) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise Move objects up to 50 pounds. Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function. Ability to view a computer screen for long periods of time. Manual dexterity for operating computer and other office equipment. 3 years of experience in performance of similar job duties. Completed higher-education studies in an I.T. discipline. (Computer Science, Information Systems, etc.) may be substituted for equivalent years of experience. Benefits and Perks Paid Vacation/Sick Time Health Insurance Short-Term and Long-Term Disability Simple IRA w/employer match Paid Mileage
    $70k-97k yearly est. Auto-Apply 43d ago
  • IT Quality Analyst

    TSG Resources 4.2company rating

    Information technology professional job in Lafayette, LA

    At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. Responsibilities: Participates in reviewing and analyzing requirements and design specifications under the guidance of senior QA team members Assists in preparing test cases based on requirements and user stories Executes test plans and test cases to validate functionality against requirements Performs functional testing, regression testing, and smoke testing across applications and systems Logs and tracks defects using tools such as Jira or other tools Participate in daily stand-ups, sprint planning, and team meetings Assists in documenting test results and communicating findings to the QA team and developers Supports User Acceptance Testing by preparing test data and tracking user-reported issues Follows established quality assurance processes and standards Participates in release testing and helps validate production deployments Collaborates with project team members to ensure test coverage and timely issue resolution Continuously learns testing tools, methodologies, and software systems used by the organization Contribute to continuous improvements of QA processes and documentation Performs other duties as assigned by the QA Lead or Manager Knowledge, Skills, and Abilities: Foundational understanding of the software development life cycle (SDLC), particularly in Agile or Waterfall environments Strong attention to detail and organizational skills Ability to learn and follow defined testing processes and documentation standards Basic knowledge of quality assurance and testing concepts Strong written and verbal communication skills Team player who works well in a collaborative, fast-paced environment Willingness to learn from peers and receive feedback Experience with Microsoft Office Suite (Excel, Word, Outlook) Exposure to QA tools (e.g., Jira) is a plus Familiarity with or interest in test automation tools (e.g., Copado) is beneficial EDUCATION (Required and/or Preferred): Bachelor's degree (BA/BS) in MIS, Computer Science, or a related field; or equivalent combination of education and experience FIELD OF STUDY: Degree preferred in MIS, Computer Science, or business discipline with appropriate exposure to information technology concepts, processes, and systems WORK EXPERIENCE/QUALIFICATIONS: Minimum of 3-5 years of experience practicing core principles of quality analysis. CERTIFICATES AND LICENSES (Preferred but Not Required): Entry-level certification such as ISTQB Foundation Level, Certified Tester, Certified Scrum Product Owner (CSPO), or other approved by Manager. PRIMARY LOCATION: Lafayette, LA (Corporate HQ) SECONDARY LOCATION(S): N/A #LI-PM1
    $71k-97k yearly est. Auto-Apply 2d ago
  • Service Professional Technician

    Aire Serv 4.2company rating

    Information technology professional job in Lafayette, LA

    With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As Service Professional Technician, you are a key member of our team responsible for the quality and efficient installation, service, maintenance of heating and air conditioning systems. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values by showing respect and courtesy to all customers and employees. Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Installation, maintenance, repair of refrigeration, heating and air conditioning systems Insure the efficient use of materials and maintain adequate stock of necessary equipment Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Perform other duties as needed which may include cross-training in related positions Job Requirements: Experienced Residential HVAC & Refrigeration knowledge CFC Certification Valid State Driver's License & clean driving record Able to lift up to 60 lbs. Excellent communication skills Professional appearance and personality We are actively interviewing for this position - Apply today and our hiring manager will follow up! We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $61k-85k yearly est. Auto-Apply 60d+ ago
  • IT-Manager

    Life Line Technologies LLC 4.6company rating

    Information technology professional job in Broussard, LA

    Job DescriptionDescription: JOB PURPOSE • Responsible for all aspects of the company's information technology systems, infrastructure, and direction of the support team. Manages IT support analysts, implements and maintains hardware and software systems, ensures data security and compliance, and leads technical support to staff members. Also assists in developing and implementing IT policies, procedures and budgets, and keeps up with emerging technologies and trends in the industry. Requirements: Manage the design, implementation, and maintenance of the company's IT systems, including hardware, software, networks, and telecommunications. • Ensure the security of company data and systems through the implementation of robust security measures and compliance with relevant regulations. • Lead the provision of technical support and assistance to staff members, troubleshooting hardware and software issues, and resolving technical problems in a timely manner. • Develop and maintain IT support procedures to ensure that all team members follow correct steps and provide high quality service to end users. • Collaborate with other departments to identify and address their IT needs and requirements, ensuring that IT solutions support the company's overall goals and objectives. • Manage and lead a team of IT professionals, including hiring, training, and performance management. • Maintain relationships with external vendors and service providers to ensure the best possible service and value for the company. • Reports on IT activities, projects, and performance to management, highlighting key metrics and areas for improvement. • Lead growth of the IT support team's skills and professional development by directly mentoring to demonstrate desired behaviors and outputs. • May require reliable transportation and must have a valid driver's license for travel to multiple clinics throughout United States. • Proactively monitor and report on network connectivity and system health at company locations. • Build and maintain IT equipment for remote medical support. • Manage the IT support on-call schedule QUALIFICATIONS • Minimum of 2 years of experience in IT support leadership. • Proven track record of managing complex IT systems. • Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues and identify opportunities for process improvement. • Relevant academic or professional qualification, or equivalent experience. • Strong technical knowledge of hardware, software, networks, and telecommunications systems, with experience in both on-premise and cloud-based environments. • Ability to drive results by inspiring, motivating and directing team members to achieve performance outcomes. • Solid understanding of IT security principles and best practices, with experience in implementing and managing security measures to protect company data and systems. • Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders and build relationships with internal and external partners.
    $81k-117k yearly est. 16d ago
  • Entry Level Computer Technicians

    Smartech

    Information technology professional job in Lafayette, LA

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment. Takes service calls and performs incident-specific activities as directed by Help Desk, Service Desk, or script. May perform routine installs, moves, adds, and changes as part of a directed team. Performs scripted image loading, unit diagnostics, and replaceable unit swapping. Runs basic diagnostics and performs basic module replacement on PCs, servers, and peripherals. Performs preventative maintenance activities on certain products as directed. Maintains a high degree of professionalism in actions, demeanor, and dress. Ensures customer satisfaction throughout. Key Qualifications: 2 years experience with computer hardware replacements. General knowledge of desktop hardware and software including basic knowledge of Microsoft applications. Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures. Ability to resolve basic / non-complex problems as directed. Working Place: Lafayette, Louisiana, United States Department : Unisys
    $32k-44k yearly est. 60d+ ago
  • Production Support Technician - Day Shift - Eunice

    Crest Industries 4.4company rating

    Information technology professional job in Eunice, LA

    Come join our team at DIS-TRAN Steel! Our people - not our machinery - are our biggest assets. DIS-TRAN Steel's leadership team lives by our company values, modeling our culture of respect and integrity each day. We're a team that likes to have fun, but we also know how to get stuff done. DIS-TRAN Steel has an opening for a Production Support Technician at our Pineville, LA. plant. The Production Support Technician is an effective employee with a strong work ethic. This individual is efficient in the tasks he/she is doing in their department. The Production Support Technician must be capable of performing basic manual labor. This individual will manually move steel, stock, or other materials; performs general labor. Prior forklift and / or warehouse experience is preferred for this position. CORE COMPETENCIES Customer Focus Decision Quality Business Insight Drives Results Collaborates Communicates Effectively Courage Instills Trust Manages Ambiguity EXPECTATIONS Performs quality work within deadlines with or without direct supervision. Interacts professionally with other employees and customers. Works effectively as a team contributor on all assignments. Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. ESSENTIAL DUTIES AND RESPONSIBILITIES Reads work orders or receives oral instructions to determine work assignments or material or equipment needs. Moves steel or other materials to and from production areas, loading docks, delivery vehicles, or containers, by hand or using trucks, cranes, or other equipment. Sorts cargo before loading and unloading. Loads and unloads cargo. Carries needed tools or supplies from storage or trucks and returns them after use. REQUIREMENTS FOR PRODUCTION SUPPORT TECHNICIAN High School Diploma or equivalent preferred. Ability to read a tape measure required. Prior forklift and / or warehouse background preferred. Capable of performing basic manual labor. Knowledge of basic hand tools. Clear Motor Vehicle Report. Regular, reliable attendance is required. As strategists, operational experts, customer advocates and team players, we all believe in the power of our people. Explore how you can become a part of our team of strength and commitment that's built to last! DIS-TRAN Steel is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. DIS-TRAN Steel is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Part of the CREST INDUSTRIES family of companies.
    $51k-79k yearly est. Auto-Apply 53d ago
  • ROPE ACCESS TECHNICIAN-LEVEL 1

    Performance Energy Services 4.0company rating

    Information technology professional job in Lafayette, LA

    The Rope Access Level I Technician is responsible for performing various crafts while accessing area via ropes. A Rope Access Level I Technician may only work under the direct, on-site supervision of a Rope Access Lead Technician or Supervisor (Level II or Level III). ESSENTIAL DUTIES AND RESPONSIBILITIES (This is a representative list of the duties the position may be asked to perform and is not intended to be all-inclusive.) * Have an unwavering commitment to Safety * Conduct behavioral based safety observations * Participate in daily JSEA planning discussion * Be able to demonstrate all the skills and knowledge required of a SPRAT or IRATA Level I RA Technician * Have a comprehensive knowledge of advanced rescue techniques * Ensure operational safety of all equipment * Assist other technicians as required * Perform other job-related tasks as assigned by supervision or management * Actively participate in client programs, planning and strategy sessions * Actively participate in client safety initiatives, incident investigations, etc. * Demonstrates strong adherence to Company policies and procedures, as well as Company values * Perform other duties as assigned by manager and/or supervisor MINIMUM QUALIFICATIONS AND REQUIREMENTS * High School Diploma or equivalent education * Must possess an active SPRAT or IRATA Level I Certification * Must demonstrate proficiency in theoretical knowledge, equipment and rigging, maneuvers, climbing and rescue/hauling * Valid TWIC (Transportation Workers Identification Card) * Basic written and verbal skills * Ability to perform work accurately * Must be reliable and have good time management skills * Physically and mentally fit * Ability to work productively in adverse conditions * Preferred technician with a combined knowledge & experience reading blueprints, adjusting, assembling, fabricating, & bolting components together * For new hires, must meet all Performance Energy Services employment qualifications in force at time of hiring, including successful completion of a background investigation and pre-employment drug screen * For new hires, must successfully complete all required training by Performance Energy Services
    $32k-48k yearly est. 12d ago
  • Client Support Associate

    EMR 4.4company rating

    Information technology professional job in Lafayette, LA

    Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $32k-45k yearly est. Auto-Apply 58d ago
  • Client Support Associate

    EPL 4.1company rating

    Information technology professional job in Crowley, LA

    Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $36k-56k yearly est. Auto-Apply 58d ago
  • IT Infrastructure Manager

    Acadian Ambulance Service 4.3company rating

    Information technology professional job in Lafayette, LA

    Acadian Companies Job Title: Infrastructure Manager Alternate Job Title(s): Hybrid Cloud Infrastructure Manager Division/Department: Information Systems Status: Salary Exempt Supervisor Status Will lead a team of infrastructure/virtualization/cloud interns, analysts, and administrators all with a direct reporting structure to this position. Performance Appraisal Type Support Location: Lafayette, LA Requirement(s) Current/valid state‑issued driver's license Access to PHI Yes, incidental JOB SUMMARY: We are seeking a strategic and experienced Infrastructure/Virtualization Manager to lead our talented team of analysts and administrators. This role is responsible for the overall strategy, performance, and security of our core on-premise and hybrid cloud infrastructure, which includes VMware vSphere, Omnissa Horizon VDI, and Microsoft Azure hybrid services. You will drive operational excellence, foster team growth, and ensure our critical systems are resilient, scalable, and aligned with business objectives. While this is primarily a leadership position focused on strategy and people management, it requires the ability to remain hands-on (approximately 20-30%) to guide the team through major incidents, complex design reviews, and critical escalations. REPORTS TO: IT Operations Director DIRECT REPORTS: A team of Infrastructure Analysts and Administrators. LOCATION: Lafayette, LA EQUIPMENT: Basic hand tools, mobile workstation, stationary workstation DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills, or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Lead, mentor, and develop a high-performing infrastructure team, fostering a culture of ownership, collaboration, and continuous improvement. Develop and execute the technology roadmap for core infrastructure, including virtualization (VMware), VDI, servers (Windows/Linux), and hybrid cloud (Azure). Establish and enforce architecture standards, best practices, and documentation for the entire system lifecycle. Oversee ITIL-based service delivery, leading major incident response, problem management, and change control to minimize business impact and reduce MTTR. Manage the on-call rotation, escalation paths, and operational runbooks to ensure 24/7 service stability. Drive performance tuning, capacity planning, and resource optimization to ensure service availability and manage costs. Oversee the comprehensive backup and disaster recovery strategy, validating RTO/RPO objectives through regular testing. Partner with Information Security to implement security baselines, manage vulnerabilities, and ensure timely patching across all infrastructure. Ensure infrastructure compliance with internal policies and external audit requirements, maintaining the team's risk register. Develop and manage the annual CAPEX and OPEX budgets, including asset lifecycle planning and license management. Manage vendor relationships, contracts, and SLAs, leading RFP, sourcing, and renewal processes for all infrastructure hardware and software. Champion a culture of automation (e.g., PowerShell) to reduce manual effort and improve system reliability. Define, track, and report on Key Performance Indicators (KPIs) for infrastructure health, team productivity, and project status to IT leadership. QUALIFICATIONS: Experience: Minimum of 7 years of experience in IT infrastructure engineering, with at least 3 years in a formal leadership, supervisory, or senior team lead capacity. Foundational Knowledge: Expert-level knowledge of enterprise virtualization platforms, specifically VMware vSphere. Proven experience managing Virtual Desktop Infrastructure (VDI) environments, preferably VMware Horizon. Strong background in administering Windows Server and Linux operating systems in a hybrid environment. Cloud: Demonstrated experience with hybrid cloud models, particularly connecting on-premise infrastructure with Microsoft Azure. Automation: Proficiency with scripting for automation, especially using PowerShell or other scripting languages. Collaboration: Excellent communication, leadership, and mentoring skills, with the ability to articulate complex technical concepts to diverse audiences. Travel: Must possess a valid state-issued driver's license. This is a local position with some flexibility for hybrid work and may require occasional travel. PREFERRED QUALIFICATIONS: Education: Bachelor's degree in an IT-related field or equivalent work experience. Certifications: Professional-level certifications such as VMware Certified Professional (VCP-DCV), Microsoft Certified: Azure Administrator Associate, and ITIL v4 Foundation certification. Disaster Recovery: Experience with disaster recovery solutions such as Veeam, Rubrik, Commvault, Cohesity, VMware SRM, Zerto, or Microsoft Azure Site Recovery. Finance: Proven experience managing departmental budgets (CAPEX/OPEX) and vendor contracts. Storage: Technical experience with enterprise storage administration. INTERPERSONAL REQUIREMENTS: Maintain social, ethical, and organizational norms. Achieve accomplishment of all task details, no matter how small. Maintain good personal motivation; develop a sense of ownership of job tasks and results. Must have a sense of urgency for all work performed. Ability to work under the pressure of meeting strict deadlines. Excellent interpersonal and communication skills. SUCCESS METRICS (KPIs): System Availability (Uptime %), Mean Time To Resolution (MTTR), Mean Time Between Failures (MTBF). Change success rate and reduction in change-related incidents. Backup and DR test success rates; adherence to RTO/RPO objectives. Patching and vulnerability remediation compliance levels. Adherence to capacity and performance SLOs. Adherence to CAPEX/OPEX budgets and demonstrated savings from optimization efforts. Team engagement, skill development, and retention rates. TRAINING REQUIREMENTS: We value continuous development and reward employees for achieving these required certifications. Initial salary increases are tied to these certifications and approval from directors, with a minimum four-month gap between each raise to ensure fairness and foster steady career growth. The selected candidate will be excluded from annual cost-of-living adjustments until the successful completion of the following certifications. Schneider Electric Data Center Certified Associate (DCCA) ITIL 4 Foundation VMware Certified Professional - VMware vSphere Foundation Support (2V0-18.25) Certification Omnissa Certified Administrator - Horizon credential (OCA-H) Certification Complete Course: Managing Zerto: Setup, Protection, and Recovery (H61K2S) ITIL 4 Managing Professional NetApp Certified Technology Solutions Professional (ONTAP) Certification Complete Windows Server 2025 Administration Fundamentals, 4th Ed. and associated quizzes Read Learn PowerShell in a Month of Lunches, Fourth Edition, and associated quizzes Windows Server Hybrid Administrator Associate PHYSICAL DEMANDS: Physical activities and the amount of time spent performing each while on this job: AMOUNT OF TIME None Up to 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Talk or hear X Use hands to finger, handle or feel X Climb or balance X Stoop, kneel, crouch or crawl X Reach with hands and arms X Taste or smell X Weight lifting requirements and the amount of time spent lifting on this job: AMOUNT OF TIME None Up to 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X Vision requirements: X Close Vision (clear vision at 20 inches or less) X Distance Vision (Clear vision at 20 feet or more.) X Color Vision (Able to identify and distinguish colors.) X Peripheral Vision (Able to observe areas that can be seen up and down or to the left and right while eyes are fixed on a given point). X Depth Perception (Able to judge distances and spatial relationships.) X Focusing (Able to adjust the eye to bring an object into sharp focus.) WORK ENVIRONMENT: Specific situations that lead to environmental conditions can include: hazardous materials, electrical emergencies, vehicular accidents, outdoor emergency settings, hurricanes, tornadoes, industrial accidents, conditions affecting driving, settings where heavy equipment such as extrication tools are in use, etc. Exposure to environmental conditions and the amount of time exposed to each on this job: AMOUNT OF TIME None Up to 1/3 1/3 to 2/3 Over 2/3 Wet, humid conditions (non-weather) X Work near moving mechanical parts X Work in high, precarious places X Fumes or air borne particles X Toxic or caustic chemicals X Outdoor weather conditions X Extreme cold (non-weather) X Extreme heat (non-weather) X Risk of electrical shock X Work with explosives X Risk of radiation X Vibration X Noise level associated with this job: _X_ Moderate Noise (Ex: business office with typewriters and/or computer printers, light traffic). ___ Loud Noise (Ex: metal can manufacturing, large earth-moving equipment). ___ Very Loud Noise (Ex: jack hammer work, front row at rock concert).
    $75k-91k yearly est. 3d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology professional job in New Iberia, LA

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • IT Specialist

    Saronic

    Information technology professional job in Franklin, LA

    Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities: Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments. Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.). Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication. Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas. Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance. Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace). Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding). Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments. Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency. Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies. Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent). Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability. Required Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). 3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment. Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components. Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles. Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs). Experience using helpdesk/ticketing systems and asset management platforms. Excellent communication and customer service skills; able to translate technical details into accessible explanations. IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $62k-92k yearly est. 24d ago
  • Computer Hardware Technician- Lafayette

    Smartech

    Information technology professional job in Lafayette, LA

    SMARTECH is a National Service Provider of PC , Server , and Printer maintenance and repair. If you are a highly motivated individual who is looking to work in a fast paced field service role and share our vision of providing industry-leading technical services then consider joining our team as an independent contractor ! When you partner with SMARTECH you talk to real people that want you to succeed. We offer a plethora of Dell certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Must have(s): Be local and/or live within 25 miles of the city/service area.Experience working with laptop hardware (specifically motherboards). Unrestricted work authorization.Valid driver's license Reliable transportation Smart phone Ability to pass a background check and drug screen. Nice to have(s):An IT related degree or technical diploma CompTIA A+ certification Please check your resume for accurate contact info including email and phone number.Please make sure all experience requirements are met and are prevalent on your resume. Working Place: Lafayette, Louisiana, United States Department : Unisys
    $32k-44k yearly est. 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Lafayette, LA?

The average information technology professional in Lafayette, LA earns between $43,000 and $105,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Lafayette, LA

$67,000
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