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Information technology professional jobs in Louisiana

- 404 jobs
  • Helpdesk Specialist with A/V experience

    Yoh, A Day & Zimmermann Company 4.7company rating

    Information technology professional job in New Orleans, LA

    As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main notes: • 2+ years of on-site technical support experience, or degree in related discipline • Strong hands-on A/V technical support experience supporting equipment in a meeting rooms using i.e. Microsoft Surface Hubs, Crestron, Microsoft Teams Rooms, Condeco, Barco Click Share, Poly Com, Pano, Cisco, and other A/V equipment (i.e. speakers, cameras, monitors, and kiosks) • Broad knowledge of AV technology (doesn't need to be a designer or even SME) but will need to understand conference room AV design concepts. This will help them when they need to troubleshoot conference room issues - i.e. go through process of elimination, understanding how devices are connected, etc. • Excellent customer service skills, meeting with users in person to resolve complex technology issues. • Coordinate, track, and maintain inventory. • Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now • Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications • Trainable, Professional and Punctual • Independent - have to be ok with remote support (from office) • Self-starter and problem solver - but not afraid to ask questions • Comfortable handling a lot of calls and heavy IT ticketing, ranging in levels of difficulty • Mac & iOS presence Audio Visual Responsibilities of an On-Site Technician: • Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. • Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. • Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTRs and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTRs user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls • Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Estimated Min Rate: $24.00 Estimated Max Rate: $28.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $24 hourly 3d ago
  • Deskside Support Technician

    Stefanini North America and APAC 4.6company rating

    Information technology professional job in Plaquemine, LA

    Full time under W2 Onsite Role Pay Rate: $22-$24 an hr What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 10/11 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? TWIC required upon hire Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment
    $22-24 hourly 3d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in New Orleans, LA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $55k-82k yearly est. 60d+ ago
  • Intern/Co-op - Information Technology (Summer 2026)

    Marathon Petroleum Corporation 4.1company rating

    Information technology professional job in Garyville, LA

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
    $25-31.2 hourly 39d ago
  • IT Specialist

    Artech Information System 4.8company rating

    Information technology professional job in New Orleans, LA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand‐alone and clientserver environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Qualifications REQUIRED: IT experience required. Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level I: A+, Network+ In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA High school Diploma or General Equivalency Diploma (GED) Additional Information For more information, Please contact shail Jha ************ Shail.JhaATartechinfo.com
    $79k-112k yearly est. 60d+ ago
  • Support Production Tech I

    Zachry Holdings, Inc. 4.7company rating

    Information technology professional job in Luling, LA

    Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications * Strong Communication skills * Ability to follow instructions * Good organization skills * Forklift experience * Familiar with documents, including but not limited to bill of lading and packing slips * Basic computer skills Preferred Qualifications * Current Zachry or Zachry ROF'ed employee. * Knowledge of production * Problem Solving Skills Physical Requirements * Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
    $32k-66k yearly est. Auto-Apply 29d ago
  • Support Production Tech I

    Zachry Group 4.5company rating

    Information technology professional job in Luling, LA

    Responsibilities Ensure production area is safe to work, productive and has required inventory Maintain production machines and equipment Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications Strong Communication skills Ability to follow instructions Good organization skills Forklift experience Familiar with documents, including but not limited to bill of lading and packing slips Basic computer skills Preferred Qualifications Current Zachry or Zachry ROF'ed employee. Knowledge of production Problem Solving Skills Physical Requirements Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
    $31k-64k yearly est. Auto-Apply 28d ago
  • IT Specialist

    Human Learning Systems

    Information technology professional job in Shreveport, LA

    IT Specialist Reports To: Administrative Services Director provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties: Description of Duties: Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity. Develops security procedures for PC operating systems and applications. Performs analysis of network needs and contributes to design of network architecture, integration, and installation. Evaluates local area network hardware and software requirements and capabilities and makes recommendations. Provides support to and trains users in local area network administration and usage. Monitors and maintains network stability. Communicates and coordinates network schedule, backups, and downtime to users. Coordinates third-party maintenance for network hardware, software, and telecommunications services. Insures backup and housekeeping procedures are in place where appropriate. Trouble shoots hardware and software problems on all systems. Prepares and maintains documentation of network configurations and cabling layouts. Follows all guidelines, policies, and procedures set forth by the Department of Labor/Job Corps and HLS. Education/Experience: Bachelor's degree (B. A.) in computer sciences or related field preferred Desires two to four years of experience providing network support in a professional environment. Certifications/Licenses: Valid state driver's license CPR/First Aid certifications Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
    $63k-90k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist Instructor

    Ayers Career College 3.8company rating

    Information technology professional job in Shreveport, LA

    Ayers Career College , is seeking an instructor for our Information Technology Specialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students. Qualified candidates should have: A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught and minimum of 4 years of documented occupational experience in the area taught. Strong communication skills Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude Ability to work in an observation/coaching style environment Capability to prioritize, accept responsibility, and work within deadlines Superior organizational and problem-resolution skills Basic computer software skills including Microsoft Office: Additional Requirements Must have or obtain the following CompTia Certifications within 12 months of employment: IT Fundamentals A+ Network+ Security+ Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today
    $51k-61k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist

    Cablesouth Media III LLC

    Information technology professional job in Metairie, LA

    Job Title: Information Technology Specialist Department FLSA Classification EEO Classification Last Modified IT Exempt Professionals 08/22/2024 Job Summary: As an Information Technology Specialist, you'll provide essential technical support, maintain hardware and software systems, and ensure the seamless operation of our company's IT infrastructure. Join a dynamic team where your expertise helps drive efficiency and innovation. Essential Duties & Responsibilities: Delivering responsive technical support to end-users, troubleshooting hardware and software issues, resolving problems efficiently, and addressing IT-related questions. Install, configure, and maintain desktops, laptops, printers, servers, network devices, and other IT equipment. Handle upgrades, repairs, and replacements as required. Deploy, configure, and update software applications, operating systems, and utilities. Monitor software licenses to ensure compliance and optimal usage. Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor performance, troubleshoot connectivity, and implement robust security measures. Establish and manage data backup and recovery solutions to safeguard against data loss and support business continuity. Regularly test systems and perform restorations when necessary. Enforce IT security policies, procedures, and best practices to defend against cyber threats and vulnerabilities. Monitor security tools, conduct audits, and respond promptly to incidents. Train and guide end-users on IT topics, such as software usage, cybersecurity awareness, and company policies. Create and update IT documentation, including user guides, technical manuals, and knowledge base articles. Manage vendor relationships, including procurement, contract negotiations, and performance reviews. Collaborate with vendors to resolve issues and meet service-level agreements. Support IT projects from planning to execution, such as system upgrades, migrations, and deployments. Work with cross-functional teams to deliver projects on time and within budget. Track and manage IT assets, including hardware, software licenses, and peripherals. Maintain accurate inventories, perform audits, and optimize resource utilization. Other duties as assigned. Job Qualifications: Associate's degree in information technology, Computer Science, or a related field required. 3+ years of experience in IT support, administration, or a related role required. Strong technical expertise in hardware, software, networking, and cybersecurity preferred. Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator Associate, or Cisco Certified Network Associate (CCNA) preferred. Familiarity with ITIL (Information Technology Infrastructure Library) principles and practices preferred. Skills: Technical proficiency across IT disciplines. Advanced troubleshooting and problem-solving abilities. Keen attention to detail. Excellent verbal and written communication skills. Strong time management and organizational capabilities. Customer-service focus with a collaborative mindset. Ability to thrive independently or in team environments. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled
    $61k-91k yearly est. Auto-Apply 28d ago
  • IT Specialist

    Quest Search Group

    Information technology professional job in New Orleans, LA

    QSG is assisting with an immediate search for an IT Support Specialist for one of the biggest and best wholesale and retail supplier of Mardi Gras beads, party supplies, novelties and plush/stuffed toys in New Orleans, Louisiana. Job Description What You'll Do IT Specialist responsible for supporting the company's hardware and software resources, ensuring data integrity, and maintaining system efficiency. This role involves evaluating market trends, collaborating with various teams, and implementing technology solutions to enhance e-commerce operations. Perform daily, monthly, and annual activities to support hardware and software resources. Evaluate market trends and stay updated on emerging technologies and e-commerce developments. Ensure high quality of data integrity by creating and enforcing IT policies, procedures, and standards. Regularly monitor and initiate software updates, ensuring they do not cause conflicts. Maintain and support integrated applications with hosted customer websites. Provide support and maintenance for SAP, Shopify, POS, ShippingEasy, and other software. Administer network and data security, including firewalls and virus protection. Perform and maintain data backups to ensure safety and integrity of company data. Collaborate with the eCommerce Data Manager to integrate and update technology. Liaison with third-party selling channels to resolve service and integration issues. Collaborate with sales and marketing staff to implement new sales channel opportunities. Customize and develop Shopify themes using Liquid, HTML, CSS, and JavaScript. Integrate third-party apps and sales channels to extend Shopify's functionality. Implement best practices for SEO and accessibility. Connect Shopify stores with other systems through APIs. Identify and fix bugs or issues on the website. Collaborate to create visually appealing and user-friendly interfaces. Update website content, including products and navigation. Qualifications What You'll Need Bachelor's degree in a related field (Required). 3 years of IT experience (Required). Driver's License (Required). Additional Information What You'll Get Benefits: Employee discount Health insurance Paid time off Profit sharing
    $61k-91k yearly est. 4h ago
  • IT Specialist

    Infotech Solutions 3.4company rating

    Information technology professional job in Lafayette, LA

    Benefits: Paid Mileage Simple IRA w/employer match Short-Term and Long-Term Disability Paid Vacation/Sick Time Health insurance The Information Technology Specialist will represent InfoTECH Solutions in resolving client issues. Specialists function primarily as experienced Tier 1 or 2 technical support personnel and mentor new employees and entry-level Tier 1 support personnel. Duties and Responsibilities Diagnose and repair technical issues with client hardware and software Install, maintain, and troubleshoot computer networks and connected devices Administer and support servers and associated software Monitor, analyze, and resolve automated alarms Interface with clients by phone, e-mail, and in-person Mentor and instruct I.T. Technicians in performance of job duties Enter and review time for support tickets Update and maintain client documentation Maintain and review inventory Requirements Position requires physical activities, but is not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, hearing, and seeing. Must be able to exert up to fifty (50) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise Move objects up to 50 pounds. Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function. Ability to view a computer screen for long periods of time. Manual dexterity for operating computer and other office equipment. 3 years of experience in performance of similar job duties. Completed higher-education studies in an I.T. discipline. (Computer Science, Information Systems, etc.) may be substituted for equivalent years of experience. Benefits and Perks Paid Vacation/Sick Time Health Insurance Short-Term and Long-Term Disability Simple IRA w/employer match Paid Mileage
    $70k-97k yearly est. Auto-Apply 46d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology professional job in New Orleans, LA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-63k yearly est. Auto-Apply 60d+ ago
  • Information Technology Technician

    Vidrine Pharmaceutical Group LLC

    Information technology professional job in Lake Charles, LA

    Job Description About the Role: The Information Technology Technician is responsible for day-to-day technical support, system monitoring, asset management, and maintaining secure, reliable operations across all departments This position is responsible for ensuring that all hardware, software, and network systems operate efficiently and securely to support business operations. The technician will troubleshoot and resolve technical issues, perform routine maintenance, and assist users with IT-related problems to minimize downtime. They will also contribute to the installation and configuration of new technology solutions, ensuring compatibility and optimal performance. Ultimately, this role ensures that the organization's IT environment is reliable, secure, and aligned with operational needs. Minimum Qualifications: Associate degree in Information Technology, Computer Science, or related field (or equivalent experience). 1-3 years of experience in technical support, helpdesk, or system administration. Proficient in Windows environments, Active Directory, and Microsoft 365. Experience with NinjaOne or other RMM tools preferred. Strong understanding of networking principles and cybersecurity best practices. Preferred Qualifications: Certifications such as CompTIA A+, Network+, Security+ or Microsoft Certified Solutions Associate (MCSA). Experience with enterprise-level IT environments and help desk ticketing systems. Knowledge of cybersecurity best practices and tools. Ability to script or automate routine tasks using PowerShell, Bash, or similar scripting languages. Experience supporting mobile devices and remote users. Responsibilities: Technical Support & Maintenance Provide Level 1 and Level 2 support for hardware, software, and network issues. Install, configure, and maintain computers, printers, and peripherals. Manage user accounts and permissions in Active Directory and Microsoft 365. Troubleshoot VPN, Teams, and Outlook connectivity issues. Support business‑critical systems, including DRX Pharmacy Software. System & Network Administration Monitor and maintain network infrastructure including routers, switches, and firewalls. Assist with VLAN segmentation, network upgrades, and disaster recovery testing. Monitor systems using NinjaOne and respond to performance or security alerts. Support deployment and monitoring of SentinelOne and MFA enforcement. Automation & Asset Management Utilize NinjaOne for patch management, system monitoring, and ticketing. Support automation scripts for onboarding/offboarding and software deployment. Implement and maintain the IT Asset Tagging & Inventory System. Documentation & Process Improvement Maintain detailed IT documentation, including network diagrams and SOPs. Participate in internal IT audits and provide improvement recommendations. Benefits: Health insurance Dental and vision insurance 401k program PTO Skills: The required skills enable the technician to effectively diagnose and resolve a wide range of technical issues, ensuring minimal disruption to business operations. Strong communication skills are essential for translating complex technical concepts into understandable terms for end-users. Networking knowledge allows the technician to maintain and troubleshoot connectivity issues, which is critical for seamless organizational communication. Preferred skills such as certifications and scripting enhance the technician's ability to implement efficient solutions and automate repetitive tasks, increasing overall productivity. Additionally, familiarity with cybersecurity practices helps protect the organization's IT assets from potential threats, ensuring a secure working environment.
    $36k-64k yearly est. 9d ago
  • IT Systems Administrator

    Monarch Medical Management

    Information technology professional job in Metairie, LA

    Job Type: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Monarch Medical Management is a leading integrated medical facility dedicated to delivering high-quality, multispecialty care throughout Greater New Orleans and Baton Rouge. We pride ourselves on compassionate service and personalized attention that puts patients first. Position Overview We're seeking a professional, service-oriented team player to join our fast-paced IT Department as an IT Systems Administrator. In this full-time, non-exempt role, you'll play a key part in maintaining and optimizing the technical infrastructure that supports our healthcare operations. Occasional travel to surrounding clinics is required, and the position is eligible for overtime. Key Responsibilities • Configure and maintain servers to ensure optimal performance • Manage user accounts, permissions, and access controls • Monitor routers, switches, and firewalls to maintain network stability • Provide technical support for healthcare applications, including EHR and PACS • Implement and manage data backup and recovery protocols • Enforce security policies to protect patient data and ensure HIPAA compliance • Collaborate on system upgrades and maintain thorough documentation Qualifications • Associate degree in Information Technology or related field • Proven experience as a Systems Administrator (healthcare experience preferred) • Familiarity with Electronic Health Records (EHR) and PACS systems • Proficiency in Windows and Linux server environments • Experience with virtualization technologies (VMware, Hyper-V) • Strong knowledge of Active Directory, Group Policy, and DNS • Security certifications such as CISSP or CISM are a plus • Excellent communication and interpersonal skills Benefits • Health, Vision, and Dental Insurance (after 60 days) • Continued Education Programs • Paid Time Off • Retirement Plans Monarch Medical Management is proud to be an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law. View all jobs at this company
    $53k-79k yearly est. 60d+ ago
  • IT NOC Specialist

    University of New Orleans 4.2company rating

    Information technology professional job in Baton Rouge, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department IT End User ComputingJob SummaryJob Description Monitor network operations and services in the afterhours OTS Network Operations Center (NOC). Monitor the operation of the state networks for performance, fault, and change management. Take appropriate action to detected problems and alarms, investigate and report issues. Monitor server applications and performance. Take appropriate action and report issues. Provide statewide support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Record service calls in web‐based tracking system and utilize system to document ticket resolutions. Assist with documentation related to proper routing procedure. Contribute to and update user support knowledge base include NOC processes. Provide limited support for approved mobile devices which contain state proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Assist in managing all assigned issues being handled by other internal IT units or external contractors. Participate in IT meetings as requested by management Function as a technical lead and provides guidance to student workers. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum two years of professional experience in a call center, helpdesk, or service desk. Minimum one year of professional experience in an information technology role Minimum one year of professional experience working in a network operation center. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $58k-73k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist

    Lumcfs

    Information technology professional job in Ruston, LA

    PRINCIPAL DUTIES AND RESPONSIBILITIES To assist in the maintenance and repair of the agency's telephone system; Troubleshoot, repair and support of IT Department managed devices hardware, operating systems and software, as well as installing updates on the agency's computers and network hardware, ensuring that all systems and network hardware and software have the latest vendor security patches installed; Configure and manage user accounts on IT Department managed devices - installing, moving, adding, changing and upgrading of user accounts, and software products; Assist in analyzing, testing and migrating new releases of software; Configure, maintain and support current IT Department managed devices operating systems, troubleshooting and repair any/all software problems; install, maintain and support all software on devices managed by the IT Department; To put a pleasant Information Technology face in front of staff members; To provide end user training; To assist as needed with server maintenance; To assist as a “jack of all trades” in the Information Services department; To be on-call on alternating weeks or on a schedule to be determined by the Director of Information Technology; To assist with the design, testing, installation and implementation of new technologies; Other duties as assigned by the Director of Information Technology. QUALIFICATIONS Must have a bachelor's degree from an accredited college or university or applicable experience and demonstrable skills appropriate for this position. Must be able to handle the stress of constant employee support demands with a cheerful disposition. Must have knowledge of information/network security, introductory TCP/IP, PC troubleshooting, structured problem-solving, attention to detail, ability to keep confidences, and a keen awareness of the legal issues raised in the Information Services/Technology field. Because technology configuration is so easily complicated if not done with precision, must be willing to follow specific instructions precisely. CHARACTERISTICS Must have empathy for others and practice the Golden Rule in relationships with residents and their families, with fellow staff members, and with others. Must be an active, eager learner and willing to try new methods. Must have a fundamental love for children and a desire to be an agent for change in their lives. Must possess a strong sense of personal authority, maturity and integrity for agency-wide leadership role. Must possess strong leadership qualities to promote staff development, staff morale and cooperative relationships among various agency departments and locations. Must be skilled in conflict resolution and mediation. Must be able to communicate effectively, both verbally and in writing, in a diverse range of audiences and settings. Must use good social skills with all. Must protect confidential information and all Protected Health Information (PHI). Must have a strong work ethic and be willing to commit to significant job responsibilities. Must be flexible and able to function in demanding position. EMPLOYMENT PROVISIONS Time on Duty: To be arranged so as best to accomplish the work to be done. To follow a basic office schedule from Monday through Friday from 8:00 a.m. to 5:00 p.m. Lunch 12:00 noon to 1:00 p.m. Salary: As provided for in the Annual Budget. Benefits: As stated in Personnel Policies and Procedures and determined by Board of Directors. DISCLAIMER The foregoing description is not intended to be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Activity (Hours per day) Never/Rarely 0 hours Occasionally Up to 3 hours Frequently 3-6 hours Constantly 6-8 + hours Sitting ü Standing ü Walking ü Running ü Bending (neck) ü Bending (waist) ü Squatting ü Climbing ü Kneeling ü Crawling ü Twisting (neck) ü Twisting (waist) ü Is repetitive use of hand required? ü Simple Grasping with hands ü Power Grasping with hands ü Fine Manipulation with hands ü Reaching/above shoulder level ü Reaching/below shoulder level ü Please indicate the daily Lifting and Carrying requirements of the job, and indicate the height the object is to be lifted from floor, table, or overhead locations and the distance the object is to be carried: LIFTING CARRYING Pounds Never/Rare 0 hours Occasionally Up to 3 hours Frequently 3-6 hours Constantly 6-8 + hours Height Never/Rare 0 hours Occasionally Up to 3 hours Frequently 3-6 hours Constantly 6-8 + hours Distance 0-10 ü ü 10-25 ü ü 25-50 ü ü 50-75 ü ü 75-100 ü ü WORKING CONDITIONS Percentage of time in climate-controlled area (“inside” work)? 95 % Percentage of time spent outdoors? 5 % Is there exposure to hazardous materials? Bio/Chemical/Other? OLD INSULATION, ATTIC DEBRIS, ETC.; BIO: BODILY FLUIDS RARELY; CHEMICAL: TONERS, & BATTERY LEAD,
    $63k-89k yearly est. 60d+ ago
  • Information Technology Center

    New Orleans Baptist Theological Seminary 3.5company rating

    Information technology professional job in New Orleans, LA

    The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording. The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department. Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.
    $29k-32k yearly est. 32d ago
  • IT Technician

    Noetic Strategies

    Information technology professional job in Fort Polk South, LA

    Job Title: IT Technician The IT Technician will accommodate the Joint Readiness Training Center's (JRTC) mission by providing support within the distinct automation hardware and software environment. The IT Technician will provide assistance and sustainment training for government and contractor personnel pertaining to the use of JRTC hardware and software. Receives technical guidance, as required, from supervisor or higher-level technician, and work is reviewed from compliance with accepted practices. The IT Technician may provide technical guidance within the team of technicians. REQUIREMENTS: Must be able to travel unaccompanied to continental US and foreign locations. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to a government computer. Will be subject to pre-employment drug screening. EDUCATION: High School Diploma. Must possess the CompTIA Security+ certification. Must be able to obtain the Computing Environment Certificate Microsoft MD 102 within 6 months DESIRED EDUCATION: Associate Degree CompTIA A+ certification REQUIRED EXPERIENCE: Possess extensive knowledge in standard commercial ADP practices. Able to perform diagnostic and minor maintenance tasks on state-of-the-art computer COTS hardware equipment. Must be able to obtain a Secret Security Clearance; Employment is contingent upon receiving clearance DESIRED EXPERIENCE: 3 years' experience in technical diagnostic and troubleshooting techniques for computer systems and networks. Noetic Strategies Inc. offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Noetic Strategies Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status. Noetic Strategies Inc. endeavors to make ************************ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact noeticstrategies.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • IT Administrative Specialist

    Lasalle Management Company 3.9company rating

    Information technology professional job in Ruston, LA

    Essential Duties and Responsibilities: Answers phones and coordinating calendars, including meetings, conferences and appointments, on behalf of the IT Department Operates independently and collaboratively with other team members to make decisions on priorities Uses tact, sound judgment and confidentiality in performing responsibilities Manage reimbursement requests and consumable supply levels Manage ordering, tracking, receipt, fielding of all IT assets Coordinate complex travel arrangements Assist when appropriate in preparation and drafting of documents and presentations Provide personal assistance on various projects and activities Prioritize and complete multiple tasks simultaneously Additional duties as assigned Required Knowledge Skills/Abilities: Outstanding work organization and time management skills Solid problem solving / critical thinking skills Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Ability to function well in a fast-paced and (at times) stressful environment Proficient with Microsoft Office Suite or related software Education and Experience: High School Diploma or GED Certificate Administrative, clerical, and customer service experience required Advanced computer skills (Microsoft Office Suite) and the ability and willingness to learn new systems quickly and use technology effectively A two-year or four-year degree in an IT-related area and/or certifications are a plus Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing an undue hardship for the employer Continuous sitting per shift Ability to work continuously on a telephone/computer/scanner/fax/copier or other office equipment per shift with scheduled breaks Frequent periods of walking and/or standing Occasional lifting and carrying up to 40 pounds Frequent grasping, reaching, pushing, pulling, bending and twisting Pay: $18.00 -$24.00 per hour depending on experience.
    $18-24 hourly 60d+ ago

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