Information technology professional jobs in Murfreesboro, TN - 81 jobs

IDR is seeking a IT Problem Coordinator to join one of our top clients for an opportunity in Brentwood, TN. This role leads the end-to-end Problem Management process to prevent recurring incidents, reduce business impact, and drive permanent fixes across enterprise IT services. You'll partner with cross-functional technical teams and stakeholders to facilitate root cause analysis, manage known errors, and improve service reliability and stability. Position Overview for the IT Problem Coordinator: Own the full lifecycle of problem records from identification and logging through investigation, resolution, and closure Facilitate root cause analysis (RCA) sessions and document corrective/preventive actions to eliminate repeat incidents Maintain and publish known errors and workarounds in a Known Error Database (KEDB) Perform trend analysis across incidents to identify systemic issues and prioritize high-impact problems Build and maintain dashboards and reporting to track backlog, aging, and reduction of repeat incidents Requirements for the IT Problem Coordinator: 3+ years of experience in Problem/Incident Management or reliability-focused IT operations within an enterprise environment Hands-on experience working within an ITSM tool and related processes (Problem, Incident, Change, Knowledge) Proven ability to lead and facilitate RCAs (e.g., 5 Whys, Fishbone/Ishikawa, Kepner-Tregoe) and drive follow-through across teams Strong analytical skills with the ability to connect symptoms to underlying causes and define actionable remediation plans Excellent communication and stakeholder management skills, including meeting facilitation and clear documentation What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations

Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture

Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Consider it Done (CID) Specialists are a critical part of our Operations team. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn. Responsibilities: Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents. Responsible for providing quick, personalized and proactive service that exceeds guest expectations. Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures. This role acts as a go-to problem solver handling requests, resolving issues and coordinating with internal departments to ensure guests enjoy a seamless stay. Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up. Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards. Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to: Ensuring guest profiles and reservation details are complete. Charging deposits, cancelling reservations, entering amenities as needed. Identifying VIP guests and maintaining confidentiality for each guest. Communicate guest needs to housekeeping, maintenance, front desk, In Room dining and other departments. Follow up to confirm guest satisfaction after requests or incidents. Provide recommendations, directions and assistance with hotel services and local attractions. Track and document request to ensure timely completion. Answer In room Dining calls and take orders with accuracy, attention to detail and warm hospitality. Confirm dietary restrictions, special requests and delivery times to ensure accuracy. Input orders in the POS system and communicate with kitchen and service teams. Ensure room service standards and timing guidelines are followed. Maintain knowledge of hotel policies, features and emergency procedures Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success. Meet or exceed monthly team and individual goals. Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes. Be aware of any promotional rates / packages. Skills and Experience: 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write English to ascertain and respond to client needs. Must be able to work evenings, weekends and holidays . Education & Requirements: High School degree or equivalent Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description NOTE: This position will be based out of our corporate headquarters in Franklin, TN and is required to be on-site. After training, this position will have a rotating 4 day workweek with 3 days off. ***Please be sure your location, including city and state, is included on your resume. Who we are: Fourteen Foods is the largest Dairy Queen franchisee, with nearly 250 restaurants in 13 states, and we're growing! We are faith-based with a Mission of “Shepherding world-class restaurants that celebrate our commitment to faith, people and community.” Our headquarters is in Franklin, TN and we also have offices in Bloomington, MN and Louisville, KY. Please visit ********************* to learn more about us. Position Summary: The IT Helpdesk Analyst provides support to the business. The Helpdesk Analyst role is to provide on-demand IT technical assistance for multiple systems and hardware while being customer-oriented to ensure customer success. The helpdesk team support the business; from employees who encounter issues at the store levels to our Support Office team members resolving issues or escalating as necessary. This position is required to be on-call as part of a rotation and requires occasional weekend shifts. Communication and teamwork will be at the center of the role. The IT Helpdesk team deals with anxious people who may have critical issues that need to be resolved immediately. The incumbent will have to answer and coordinate email and phone calls in our ticketing system, be an active listener and be able to respond and serve people's needs. The key to success in this position is to be polite, have empathy, and focus on the information that will help resolve the teams problems. The IT Helpdesk Analyst is to be the voice of reason and trust as you walk internal customers through troubleshooting to quickly resolve their technical challenges. Provide superior customer service, even during times when the solution timing does not align with the desired timing from the customer. Essential Functions: Provides Level 1 basic IT assistance in resolving IT issues and documents the issue in the service desk ticket. Effectively identifies service desk issues and resolves or escalates problems appropriately. Ensures high level of end user satisfaction via superior customer service and verification of issue resolution. Documents incidents and incident resolution in service desk software tickets accurately and thoroughly. Proactively works with IT Service Management Processes and activities to provide timely and quality service. Supports the Service desk tool, processes, and vendor relationships as appropriate. Prioritizes work efforts and communicates with business units and end-users. Understands and can troubleshoot hardware and software issues real time to resolve issues related to end user IT equipment and resources. Evaluate what are critical issues needed to keep store running. Provide timelines for resolution, communicating to all parties involved throughout lifecycle. Configures new hardware for stores or office users and ships the equipment as necessary. Provides shipping and tracking assistance for all IT equipment. Utilizes basic hand tools to fix hardware or equipment. Helps the team keep workstation and office area clean and organized. Assists with various projects, including with outside departmental members. Participates in the on-call, afterhours schedule to aid stores and office users outside normal business hours. Participates in inventory tracking, counting, and organization. Remotely assists IT Field Services Technicians completing on-site troubleshooting. Evaluate what are critical issues needed to keep store running. Provide timelines for resolution, communicating to all parties involved throughout lifecycle. Communications: Serve as the first point of contact for customers seeking technical assistance over the phone or email utilizing a ticketing system. Use empathy, understanding and technical knowledge as primary tools for customer support. Works closely with various staff & third-party vendors in support of day-to-day business processes. Effectively communicates & troubleshoots issues with systems, equipment, hardware, software, and escalates as appropriate. Maintains a professional, proactive, and positive attitude and approach while providing services to end users. Walk the customer through the problem-solving process. Record events, problems and their resolution in the ticket system directing unresolved issues to the next level of support personnel. Follow-up and update customer status information. Effectively collaborates and communicates as a liaison between various business departments. Security: Secures the computer rooms and business assets. Maintains compliance with the IT Security Policy. Safeguards employee and customer information while maintaining total confidentiality. Maintains and administers portable device management applications such as IBM MaaS360. Reports any security issues to the IT Director as appropriate. Qualifications: Proven experience as a help desk technician. Tech savvy with working knowledge of office automation production, databases, and remote control. Good understanding of computer systems, mobile devices (Windows, Android, iOS), and other tech products. Ability to diagnose and resolve basic technical issues. AA/AS in IT or Computer Science or relevant field experience. CompTIA A+, Net+, Security+, and other similar certifications are a plus, but not required. Must have excellent customer service, communication, and employee relations skills and be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment. Competencies: Customer Service Communication Skills Ability to learn quickly Troubleshooting/problem-solving skills Ability to work well under pressure Adaptability Teamwork skills

Production/Installation Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist will also be required to work in the field performing installations to vehicles, building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly Bonus based on completed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.

An assistive technology professional (ATP) is a special service leader who analyzes the technology needs of people with disabilities and helps them select and use adaptive devices. ATPs facilitate the evaluation of the client's needs to appropriate rehabilitation products including manual and power wheelchairs, custom seating, and other adaptive equipment as directed by the client's therapist and/or physician. ATPs work in conjunction with the client, therapist, and physician to ensure that: the chosen product adequately meets the client's medical needs, medical justification is present before products are provided, and that insurance benefits and coverage are clearly expressed to clients prior to provision of the desired product. These products include, but are not limited to: wheelchairs, scooters, seating and positioning products, ambulatory aids, gait trainers, standers, hygiene, transferring, and various other assistive devices. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disabiltiy, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: 1. Develops new referral sources and clients through professional presentation to potential referral sources and medical personnel. Utilizes all appropriate, ethical, and legal avenues to create and maintain business. Completes proper evaluations to ensure appropriate recommendations for equipment that will best serve the client's specific need. 2. Ensures evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the correct branch administration. Responsible for assisting with the procurement of letters of medical necessity and/or appropriate medical documentation. 3. Assists in the timely completion of work orders which may involve, but is not limited to, research of components, calculation, and extension of equipment prices, responding to requests for additional information and preparation of quotes for clients, referral sources and insurance companies. Provides follow-up on work orders to ensure timely receipt and delivery. 4. Responsible for ensuring proper and timely delivery of equipment to the client. 5. Ensures necessary fitting adjustments and equipment modifications occur to guarantee the best possible product for the client. Ensures proper client education occurs regarding equipment use, safety, and financial considerations. 6. Ensure that proper client education occurs throughout the process and proper documentation and signatures are obtained. 7. Coordinates with the Technician and branch, as necessary to prepare equipment for delivery, schedule deliveries, and perform repairs and modifications. Follows up, as necessary, to ensure client satisfaction. 8. Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities. 9. Maintains knowledge and adheres to NSM's policies and procedures including Infection Control and Equipment Management policies. 10. Provides support with quarterly physical inventory count as needed. 11. Must maintain regular and predictable attendance. 12. Continuing education credits may be required. 13. Assists patients in determining the appropriate complex equipment by conducting a comprehensive evaluation. 14. Establishes relationships with physicians and other health care providers to increase positive exposure to increase sales for National Seating & Mobility. Maintains relationship with Referral Sources. 15. Acts as a liaison between the company, the patient, and healthcare agencies. 16. Travels throughout assigned territory to call on regular and prospective customers. 17. Displays or demonstrates products using samples or brochures. 18. Support the Estimated date of delivery to patients. Required Education, Experience & Competencies: • ATP Certification from RESNA, or active pursuance of an ATP Certification • Previous durable medical equipment/medical device experience is preferred • Preferably with 1-3 years of experience in complex rehab Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to lift up to at least 75 pounds.

Job Description PYA is seeking an IT Advisory and Consulting (ITAC) Staff Consultant to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. This individual will be a member of the Technology program supporting PYA's Consulting Department. RESPONSIBILITIES Apply current IT knowledge of trends to identify business risk management issues and other opportunities for improvement Perform IT general control reviews and audits, and assist with detailed system walk-throughs Help clients to plan and manage the selection and implementation of new IT solutions Advise PYA clients on Information Technology compliance efforts, including but not limited to HIPAA, NIST and SOC engagements Assist PYA with other engagements serving as a trusted advisor to PYA clients QUALIFICATIONS IT, internal audit, or risk advisory internship experience with a national or regional public accounting and/or consulting firm preferred Outstanding written and oral communications skills, including advanced Microsoft Office Excel skills Creative problem-solving skills with a high level of strategic, analytical, and conceptual skills with a passion for helping clients Demonstrated experience self-reviewing work product and exhibiting attention to detail Willingness to travel for client projects and development opportunities ABOUT PYA PYA , a leading professional services firm, serves clients across the United States with expertise in healthcare consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way. Be part of a dynamic and collaborative team that values innovation and excellence Work with industry leaders who are committed to professional growth and client success Competitive compensation, comprehensive benefits, and opportunities for career advancement

Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Lebanon, TN/Nashville, TN Travel: 50-75% travel Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's Degree in Information Technology, Engineering, or other related area, or equivalent experience is required. Minimum 5 years of related experience is required. 7 years of information systems experience, including 4 years of experience directly developing enterprise-grade applications is preferred. Certifications, Licenses, and Other Special Requirements Relevant technical certifications are preferred. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within the IT applications Team. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Expert experience with database technologies and CRUD concepts. Expert in database design and tuning for solutions that require creative investigation and evaluation of alternative architectural solutions. Advanced experience with unit, integration and acceptance testing. Drives maximizing application test coverage. Expertise with unit testing packages and concepts, automated testing and TDD. Drives integration of TDD and automated testing into processes. Expert experience using Application design patterns and mentoring team members on their use and appropriate selection criteria. Modifies and creates design patterns. Successful experience working in an IT applications team environment, preferably Scrum, as an actively involved team member. Mentoring other team members in IT applications process. Has obtained at least one IT applications certification. Supportive of team members and other teams through effective collaboration. Positive influence on peers and technical staff within the team. Collaborates with internal customers and work teams across departments utilizing exceptional verbal, written and presentation skills. Leads cross functional teams of a diverse set of individuals. Mentors team members on collaboration, verbal, written and presentation skills. Positive influence and embody Brookdale cornerstones. Exceptional mastery in multiple languages and databases with and a passion to learn anything you don't know. Mentors others and serves as a SME to team members. Proven knowledge of multiple major business areas within Brookdale and ability to articulate business personas and the operational flows for those areas of the organization. Supports Product Owner and Team in understanding of business areas. Mentors others in business process. Collaborates with business to improve processes and operational flows. Effective in diplomatically challenging status quo at all levels of the organization when appropriate to find better ways to our residents. Commitment to action over process, bureaucracy and status quo. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Talk or hear Ability to lift: up to 10 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage On-Call on an as needed basis Brookdale is an equal opportunity employer and a drug-free workplace. Builds high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. Progression with demonstrated knowledge of additional software frameworks as well as knowledge of multiple areas within Brookdale. Self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, mentoring associates and ensuring products meet or exceed operational requirements. Collaboratively participates in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications. Analyze, design, develop, test, document, and implement new and existing applications and solutions do deliver high quality, scalable solutions to meet business objectives and operational requirements. Drive application/architecture design and development reviews as appropriate to ensure working within appropriate technology/standards. Assist in the change management process, including presentations and approvals in the change management process, and adherence to the defined change management guidelines. This includes actively working to improve the change management process. Mentor and train team members on the change management process. Collaborate with team members and stakeholders to support business objectives and continual improvement of team dynamics. Work to implement ideas to improve the development environment, best practices and team dynamics. Promote the identification and resolution of application and technical issues (monitor sustainability, issue identification and resolution) enabling the optimization of uptime of application and operational support. Focus on elimination of recurrences by conducting root cause analysis and identifying remediation strategy. Actively participates in continuous learning of technology, understands its applicability to solve business objectives, designs and implements solutions where appropriate. Stay up to date on emerging technologies and industry trends. Maintain external relationships to develop state of the art knowledge in emerging technologies and to stay abreast of the latest thinking in technology arenas. Mentors team members on best practices for new technologies. Expert ability to adapt to, create and implement different technology interfaces, platforms and frameworks and mentor team members. Focused on delivery of high quality solutions and improvements in customer experience and operational excellence with forethought for adaptability to future platforms. Enterprise thinking not just tactical. Drive strategic vision and strategy with team to enable the execution of scalable and sophisticated solutions to solve common business needs with forethought for adaptability to future platforms This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K

Title: TCAT Hartsville Computer Information Technology Adjunct Instructor Employee Classification: Faculty Institution: TCAT-Hartsville Department: Computer Information Technology The Tennessee College of Applied Technology is accepting applications for the full-time and part-time faculty positions for its Computer Information Technology programs at the main campus in Hartsville, the Wilson County Campus in Lebanon, Tennessee and at Turner Trousdale Correctional Facility in Hartsville. This position is responsible for individualized instruction in all phases of the Computer Information Technology program and administration of the College's computer networks. Other duties include coordinating curriculum updates, student record keeping, industry and student recruitment, placement and follow-up of program graduates, and program budgeting. Maintain the installation of the local area network (LAN), wide area network (WAN), Email and Internet systems. Maintains and upgrades software and computer equipment. Investigates and resolves computer software and hardware problems for users. Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications. Answers staff and customers' inquiries in person and via telephone concerning the use of computer hardware and software, including printing, word-processing, email, Internet and operating systems. Provides technical assistance and training to systems users. Performs related work and other duties as assigned. POSITION SUMMARY: To provide quality instruction for student learning and to maintain a positive learning environment in the classroom. Minimum Qualifications * Post-secondary diploma or equivalent in Information Technology or related field * Must have three (3) years of related work experience in the information technology field within the last four years Preferred Qualifications * Professional certifications desired such as CompTIA A+, Network+, Security +, Testout PC Pro, Security Pro, Microsoft MCSA and MTA and Cisco's CCNA or equivalent are preferred Teaching experience Associate or bachelor's degree Knowledge, Skills, and Abilities * Must have strong hands-on technical background in computer support, networking, security, webpage design, cloud computing and related technologies * Have expertise in desktop and server configuration and management, operating systems, intra and internet security, coding * Must possess the organizational and communication skills necessary to be an effective teacher * Indication of willingness to establish and maintain positive working relationships with students, staff, and business/industry personnel * Commitment to remaining current with industry practices through professional development activities Physical Demands / Working Conditions {sTAOther1}

IDR is seeking an IT Change Manager to join one of our top clients in Brentwood, TN. This role is pivotal in managing and overseeing the Change Management process to ensure seamless implementation of changes with minimal risk and disruption. Position Overview/Responsibilities for the IT Change Manager: Manage the complete Change Management process, including standard, normal, and emergency changes, ensuring alignment with ITIL best practices and organizational policies. Collaborate with IT teams, business units, and vendors to ensure successful change implementation and continuous improvement in change processes. Facilitate Change Advisory Board (CAB) meetings, ensuring proper approvals and compliance with governance standards. Develop and maintain comprehensive documentation for change processes and policies, while identifying opportunities to optimize workflows and automation. Monitor key performance indicators (KPIs) and service level agreements (SLAs) related to change management, generating reports and dashboards to track performance and compliance. Required Skills for IT Change Manager: Minimum of 3 years of experience in IT Change Management with a strong understanding of the ITIL framework and best practices. Proficiency in Change Management modules and excellent communication, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. ITIL v4 Certification is a plus, along with System Administrator or Implementation Specialist certification. Experience in large-scale enterprise environments is advantageous. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row