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  • Help Desk Technician

    Cipriani 3.9company rating

    Information technology professional job in New York, NY

    The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $55k-78k yearly est. 1d ago
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  • Information Technology Intern

    Wakefern Food Corp 4.5company rating

    Information technology professional job in Edison, NJ

    Information Technology Internship Program Dates May 27, 2026 - August 7, 2026 Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. Your contribution This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department. The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer. We are hiring interns across the following functions within Information Technology: Infrastructure Merchandising & Category Management Point of Sale, Payment & Pharm HR/Legal Systems & Retail Services Business of IT Logistics & Supply Chain Innovation Replenishment & Warehouse Management What you will do Program modifications (i.e., program maintenance) Program & Project testing (including test data development) Job control and operating instruction preparation Data analysis Introductory programming opportunities Project and program documentation Project implementation and follow-up User training and preparation of user manuals Compliance with departmental standards, procedures and policies Completion of educational and professional development courses Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function Provide technical direction and assistance as required What we are looking for Interns are required to comply with the 5-day in-person attendance policy for the program Must be at least 18 years old Must have completed 24 college credits with a 3.0 cumulative GPA or better Will be enrolled in an undergraduate or graduate school for fall Successful completion of a substance abuse test and background check is required Strong MS Office skills (Excel, Word and PowerPoint required) Valid driver's license and flexibility with regard to travel required Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively Excellent communication skills (written, oral and presentation) Ability to exhibit proper business etiquette when dealing with all levels of the organization Previous work experience in a retail environment is beneficial Company Perks Vibrant Food Centric Culture Corporate Training and Development University Collaborative Team Environment Educational Workshops Networking Opportunities Volunteer Opportunities Compensation and Benefits: First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
    $17-19 hourly 1d ago
  • Senior Manager, Technology Change Risk Oversight

    Capital One 4.7company rating

    Information technology professional job in New York, NY

    Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversightyou will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP)) Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr Manager, Cyber TechnicalRichmond, VA: $209,000 - $238,500 for Sr Manager, Cyber TechnicalNew York, NY: $250,800 - $286,200 for Sr Manager, Cyber TechnicalRiverwoods, IL: $209,000 - $238,500 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $250.8k-286.2k yearly 2d ago
  • IT Sourcing Leader

    Insight Global

    Information technology professional job in New York, NY

    Insight Global is seeking an IT Software Sourcing Leader for one of New York's leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence. Required Skills & Experience: - Bachelor's degree in business, Supply Chain Management, or a related field. - 5+ years of proven experience in strategic sourcing with a focus on IT Software. - 1+ year experience working with cloud platforms (e.g. AWS Cost Explorer, Azure Cost Management, GCP Console, etc.) and optimizing overall cloud spending - Managerial experience
    $99k-136k yearly est. 3d ago
  • Freelance Contracting for IT Techs, designers and Online Tech Services

    Advanceqt.com

    Information technology professional job in New York, NY

    Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.
    $50k-86k yearly est. 8d ago
  • Senior Technical Manager (Swine - Animal Health)

    Merck Gruppe-MSD Sharp & Dohme

    Information technology professional job in Rahway, NJ

    The position will deploy the technical and marketing strategy for swine business in Vietnam. The role will be leading all technical strategy planning and technical implementation. The role provides technical planning and technical execution to sales team and customers. Primary Accountabilities Develop long term technical strategy to align regional and global swine team. Develop and execute the annual technical plan to support Key account & commercial team to achieve the annual business target. Design and develop the technical training program to improve the technical skill of commercial team. Building the KOLs network to enhance the technical service to bring excellence technical service to customers. Liaise between company and KOLs/university professors on industry issues. Contribute and speak at key industry technical and commercial meetings. Work with marketing on technical information and the development of support material for Animal Health products used in the swine industry. Provide input to the research and development for future new product development and implementation into the swine industry. Develops and presents new product information and training to sales force (KAM and Technical sales teams) and key customers. Manage the technical and device team Skills, Knowledge, Experience & Qualifications Experience and Education Education background: Doctor of Veterinary Medicine or Degree in Veterinary Science MBA/Master Degree is highly preferred Strong background in Animal production and animal health. Good communication skill in English and Vietnamese. 10 years experiences in AH industry, more than 5 years working in swine farm. Knowledge, skills, and abilities Knowledge of swine diseases and its impacting to the swine production. Knowledge of commercial swine production systems as it relates to vaccines and vaccination programs, swine management, MFAs, and nutrition. Need to be adaptable and able to work to multiple and often tight deadlines. Work closely in a strong team environment, while there is a requirement that candidates are able to work independently, drawing on their own resources and motivation to achieve what is required. Competent in written and spoken English language. Strong verbal and written communication skills, and a demonstrated ability to work in a team environment. Strong leadership, mentoring, and team development abilities. We offer relocation support for this role. The successful candidate will be located in Vietnam Required Skills Adaptability Agile Methodology Animal Health Sales Business Consulting Creative Campaign Development Global Team Collaboration Go-to-Market Strategies Interpersonal Communication Interpersonal Relationships Managing Distribution Channels Marketing Budget Management Marketing Data Analysis Marketing Strategies Marketing Strategy Implementation Market Research Market Strategy Pricing Strategies Product Lifecycle Management (PLM) Project Management Strategic Planning Strategic Thinking Team Management Technical Solution Development +5 more Preferred Skills Current Employees apply HERE Current Contingent Workers apply HERE Hybrid #J-18808-Ljbffr
    $104k-142k yearly est. 4d ago
  • Senior Manager, Business Development, IT MSP

    Goodwin Recruiting 4.2company rating

    Information technology professional job in New York, NY

    Are you a high-performing sales professional who excels at building lasting relationships and closing high-value deals? Do you thrive in a fast-paced, results-driven environment where your success directly fuels company growth? If you're ready to take your sales career to the next level, we want to talk to you! As a leading IT solutions provider in NYC, we empower businesses through cutting-edge technology and exceptional service. We're seeking an ambitious Senior Business Development Representative to help expand our footprint and drive exponential growth. Senior Manager, Business Development Responsibilities: Identify new business opportunities through networking, cold calling, and industry events. Establish and maintain long-term relationships with new and existing clients. Present and tailor IT services to client needs, showcasing our value. Negotiate and close deals, ensuring client satisfaction. Meet and surpass sales goals to drive company success. What We're Looking For: 4+ years experience in outside sales, ideally in IT or MSP industries. Excellent verbal and written skills with the ability to influence. Ability to connect with clients and understand their needs. Goal-driven and able to thrive in an independent sales role. Willingness to collaborate with internal teams for exceptional results. Senior Manager, Business Development Benefits: Uncapped commission potential. Generous PTO You choose where you would work best. Opportunities for growth in a dynamic, fast-evolving industry. Be part of a creative, collaborative team. Additional perks. Ready to make an impact in IT sales? Apply today!
    $111k-155k yearly est. 1d ago
  • Senior Regulatory Technical Manager

    Givaudan 4.9company rating

    Information technology professional job in East Hanover, NJ

    Select how often (in days) to receive an alert: Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. We are looking for an experienced Toxic Substances Control Act (TSCA) Chemical Regulation and Premarket Notification (PMN) Expert to join our dynamic team! As a Regulatory Affairs Technical Senior Manager, you will be an integral part of the Regulatory Affairs Product Safety (RAPS) team reporting directly to the Global Chemical Innovation Service organization and functionally to the North American and you will be based in Ridgedale, New Jersey. You will navigate and ensure compliance with chemical regulations in the United States and Canada and and work with external partners, internal customers and regional regulatory bodies on Regulatory matters. You will bring your expertise to the team and to our customer, to leverage true business partnership opportunities for our Business. You will also be an important contributor to our customer relationships to deliver the best technical consulting to our key B2B customers. In this exciting role you will: Ensure compliance with chemical regulations, including TSCA (Toxic Substances Control Act), FIFRA in the US and CEPA (Canadian Environmental Protection Act) in Canada. Stay informed of changes in chemical legislation and assess their impact on company operations. Manage the PMN process for new chemical substances in both US and Canadian markets. Prepare and submit PMN dossiers to appropriate regulatory bodies, monitoring their progress and addressing any inquiries. Provide technical regulatory guidance for FEMA GRAS registration as foodingredients and FIFRA registrations and may support registrations accordingly Identify early legislative and regulatory issues that affect the business and advise on risks due to safety or regulatory developments. Conduct risk assessments for chemical substances and develop strategies to reduce potential hazards. Collaborate with our teams to ensure products meet safety and environmental standards. Compile and maintain regulatory documentation and databases. Prepare reports and communicate findings to senior management and stakeholders. Be the primary contact for regulatory agencies, industry associations, and third-party consultants. Provide advice to product development teams on regulatory requirements and best practices. Develop and deliver training programs to educate staff on regulatory requirements and compliance issues. Foster a culture of compliance and continuous improvement. Your professional profile includes: Master degree in Chemistry, Environmental Science, Regulatory Affairs, or a related field. Minimum of 8 years of experience in chemical regulation and compliance in the US and Canada. In-depth understanding of TSCA, CEPA, and related chemical regulatory frameworks. Experience with Premarket Notification (PMN) submissions and approvals. Ability to stakeholder engagement What We Can Offer You: Medical Vision High matching 401k plan The established salary range for this position is $120,000 - 160,000 annually. Actual compensation will depend on individual qualifications. #LI-Onsite #ZR At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together. #J-18808-Ljbffr
    $120k-160k yearly 6d ago
  • NG911 - IT Systems Architect

    V Group Inc. 4.2company rating

    Information technology professional job in New York, NY

    Duration: 11+ Months Contract Contract Interview Type: In-person Scheduled Work Hours: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work). Requirement ID: NYC_OT735_SS email me @ ********************** Job Description Justification: This request is for a NG911 Subject Matter Expert (SME) needed to continue the project work for the Class 1/2/3 and Call Handling upgrades of the Next Generation 9-1-1 emergency call system and provide expertise and technical knowledge during the configuration, and test phases. NG911 - IT Systems Architect Provide integrated and secure solutions across enterprise, as well as assessment of business requirements, collection, identification, and approval of technical specifications. Collaborate with engineering team members to create innovative high quality and defect-free solutions to meet the NYPD and FDNY requirements. Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality and interoperability of the systems. Ensure stable enterprise, system of systems architecture by following best engineering practices. Provide engineering assistance for writing, optimizing, and executing QA/ Acceptance Test Plan (ATP) test plans across enterprise. Provide engineering assistance for controlled execution of releases into the managed production environment. SCOPE OF SERVICES NG911 - IT Systems Architect Provide integrated and secure solutions across enterprise, as well as assessment of business requirements, collection, identification, and approval of technical specifications. Collaborate with engineering team members to create innovative high quality and defect-free solutions to meet the NYPD and FDNY requirements. Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality and interoperability of the systems. Ensure stable enterprise, system of systems architecture by following best engineering practices. Provide engineering assistance for writing, optimizing, and executing QA/ Acceptance Test Plan (ATP) test plans across enterprise. Provide engineering assistance for controlled execution of releases into the managed production environment. MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered Candidate must possess a Bachelor's degree with no less than 12 years in Enterprise Architecture, Infrastructure Engineering within PS environment Excellent technical architecture skills, enabling the creation of future proof public safety solutions Experience building and supporting mission critical infrastructure for critical applications, running in a highly distributed manner. Experience in large-scale integration efforts involving multiple technologies, virtual infrastructures, end-user agencies and/or contractors; Min 12 yrs experience in a particular technical and/or business application, product, platform, methodology or skill set. Knowledge of system integration techniques and the ability to design systems that work seamlessly with existing infrastructure Strong written and oral communication skills as well as presentation and facilitation skills; Subject Matter Expert of Enterprise Integration for multiple complex applications within Public Safety domain; In-depth knowledge and expertise in various technology stacks, platforms, and architectures. Proficiency in system design principles, software architecture, and understanding of hardware components. DESIRABLE SKILLS/EXPERIENCE: Requirements Documentation: Creating clear and comprehensive requirements documents. Collaboration: Working effectively with cross-functional teams. Learning Agility: Willingness and ability to quickly learn new concepts and technologies. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: CA, FL, GA, MD, MI, NC, NY, OH, OR, PA, VA, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ***************** Twitter: ******************************* Facebook: *************************
    $95k-137k yearly est. 5d ago
  • Human Resources Information System Specialist

    LHH 4.3company rating

    Information technology professional job in Passaic, NJ

    About the Role We're looking for an HR Systems Specialist to keep our client's HR tech running smoothly and their data accurate. You'll handle Tier 2 HRIS support, manage leave processes, and own day-to-day system administration across platforms like HRIS, ATS, and LMS. This role is all about precision, problem-solving, and partnering on projects that make HR better. What You'll Do System Support & Administration Resolve Tier 2 HR system issues (data fixes, access problems). Manage user access, permissions, and training assignments. Keep data clean with audits and lifecycle updates (hires, transfers, exits). Deliver HR reporting for headcount, turnover, compliance, and dashboards. Process Optimization Streamline workflows and improve system efficiency. Assist with configuration, testing, and new feature rollouts. Create job aids and documentation. Spot trends in tickets and recommend fixes. Leave Management Support FMLA, disability, parental, and state-mandated leaves. Coordinate with third-party administrators. Communicate eligibility, pay impacts, and return-to-work details. Ensure compliance with federal, state, and company policies. What You Bring Education: Bachelor's in HR, Business, Info Systems, or equivalent experience. Experience:4-6 years in HR, including HRIS and leave management. Familiarity with UKG. HR Shared Services or HR Ops background preferred. Skills: Bilingual (English/Spanish). Strong analytical and Excel skills. Detail-oriented with a knack for data accuracy. Excellent communication and ability to train end users. Knowledge of FMLA, ADA, and state leave programs. The client offers medical, dental, paid company holidays, and up to 15 days PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance
    $57k-78k yearly est. 1d ago
  • IT Roles

    Alpha Technologies Usa 4.1company rating

    Information technology professional job in New York, NY

    We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $49k-106k yearly est. 1d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Jersey City, NJ

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $75k-106k yearly est. 6d ago
  • Junior Systems Administrator

    Figure 4.5company rating

    Information technology professional job in New York, NY

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role The Junior Systems Administrator plays a key role in maintaining the organization's IT systems while delivering exceptional end-user support. This position is ideal for someone who enjoys helping others, thrives in problem-solving situations, and communicates effectively with both technical and non-technical users. The role combines hands-on technical work with a strong customer service focus to ensure smooth daily operations across the organization. What You'll Do * Assist in configuring, maintaining, and monitoring cloud-based systems and network equipment to ensure reliability and performance. * Perform system updates, patches, and preventive maintenance. * Support backup processes, disaster recovery testing, and asset inventory tracking. * Help maintain security and compliance by following established policies and best practices. * Accurately document troubleshooting steps, solutions, and system configurations in the IT knowledge base. * Identify recurring issues and recommend improvements to enhance user experience and system stability. * Contribute to IT process optimization and standardization efforts. * Serve as the first point of contact for NY employees experiencing IT issues, providing prompt, courteous, and effective assistance. * Troubleshoot and resolve hardware, software, and network issues across desktop, laptop, and mobile devices. * Set up and configure user accounts, workstations, and software in accordance with company standards. * Communicate clearly and empathetically with users, translating technical solutions into easy-to-understand terms. * Provide onboarding and offboarding IT support for new and departing employees, including hardware setup and access management. * Assist with the setup and troubleshooting of conference room systems and services (Zoom and Google Meet). What we look for * Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. * 3-4 years of hands-on experience providing helpdesk support. * 1-3 years of experience with systems and network administration duties. * Experience supporting both Windows and mac OS systems. * Familiarity with ticketing systems, remote support tools, and hardware diagnostics. * Strong interpersonal and communication skills with a customer-first mindset. * Ability to explain technical issues clearly to non-technical users. * Working knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP). * Familiarity with Active Directory, Office 365, and cloud platforms such as AWS and Google Workspace. * Familiarity with configuring and troubleshooting network infrastructure equipment (routers, switches, wireless access points). * Organized, detail-oriented, and capable of managing multiple priorities. Salary * Compensation Range: $26.44-$33.65/hr * 25% annual bonus target, paid quarterly * Equity stock options package * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-MM1 #LI-Hybrid
    $26.4-33.7 hourly Auto-Apply 14d ago
  • IT Team Lead

    F. Schumacher & Co 4.0company rating

    Information technology professional job in New York, NY

    About Schumacher Schumacher & Co. is an innovative interior design company disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home.” Schumacher designs and produces some of the world's most beautiful fabrics, wallcoverings, trims, furniture, and accessories. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what's come before, and a drive to make our products with enormous care and attention to detail. Schumacher is a globally recognized company with many showrooms both domestically and internationally. Our competitive advantage in the industry is people. Our employees are our most valuable asset. F. Schumacher & Co is deeply anchored in our company core values ,which are as follows: Preserve The Entrepreneurial Spirit Take Ownership & Accountability Be Solutions-Oriented Demonstrate Courage Practice Adaptability Embrace Collaboration We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. About The Role We're looking for a proactive IT Team Lead to oversee day-to-day operations of our internal IT helpdesk. You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization. This role is ideal for someone who enjoys mentoring, thrives in a fast-paced environment, and is passionate about driving process improvement. Job Responsibilities Manage and mentor a team of Tier 1 and Tier 2 support specialists Monitor ticket queues and ensure SLA adherence and issue resolution Handle escalations and provide hands-on technical support when needed Maintain and improve internal documentation and the IT knowledge base Develop and optimize helpdesk workflows, ticket routing rules, and automation Identify trends in support issues and work with Tech Ops leadership on long-term solutions Collaborate with P&O on onboarding/offboarding processes Support endpoint management, asset lifecycle, and inventory accuracy Job Requirements 3-5+ years of IT support experience, with at least 1-2 years in a lead or supervisory role Strong experience with modern ticketing systems (e.g., Jira Service Management, Zendesk, FreshDesk) Solid understanding of endpoint management (mac OS, Windows, MDMs like Kandji or Intune) Comfortable with Microsoft o365 and SaaS administration Experience creating and managing internal IT documentation Excellent communication and problem-solving skills Familiarity with basic scripting or automation (bonus) Prior experience in a fast-paced startup or growth-stage company (nice to have) Benefits Package Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family. Wealth Benefits Competitive Salary Corporate Annual Profit Sharing 401K Plan Health Benefits Dental Coverage Medical Coverage Prescription Drug Plan Vision Coverage Health Savings Account (HSA) TELADOC Other Benefits Paid Time Off (PTO) 10 Company Holidays Bereavement Leave Life Insurance Flexible Spending Accounts (FSA) Short-Term Disability (STD) Long Term Disability (LTD) Parental Medical Leave Child Bonding Leave Employee Discount We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Salary Range $90,000-$115,000 USD
    $90k-115k yearly Auto-Apply 60d+ ago
  • Tier 3 Technical Support Team Leader

    Augury 3.8company rating

    Information technology professional job in New York, NY

    As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
    $90k-130k yearly Auto-Apply 39d ago
  • Entry Level IT jobs

    Beta Soft System 3.8company rating

    Information technology professional job in Jersey City, NJ

    Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
    $71k-115k yearly est. 60d+ ago
  • IT Systems Administrator

    Major Food Brand 3.4company rating

    Information technology professional job in New York, NY

    Responsibilities Resolve IT system issues for restaurants, management and corporate office staff via phone, email, remote desktop access and site visits Identify restaurant and back office technical issues and use appropriate troubleshooting steps leading to resolution Manage and maintain IT infrastructure such as point of sale systems, servers, workstations, laptops, network devices, surveillance and phone systems. Supervises 3rd party work to ensure professional and security standards are maintained. Assist with new infrastructure and application initiatives that are developed, purchased, or outsourced to meet business needs Train end users on IT related systems, software, and processes Write support knowledge articles, how-to documentation, and process and procedure task lists. Stay abreast of technology changes, emerging technologies, and relevant regulatory requirements Be available on call as needed Requirements: 3-5 years relevant IT experience Restaurant/Retail experience preferred Experience with Micros and Toast POS systems strongly preferred Familiarity and experience working with Google Suite, MS Office, Windows, MacOS, IOS, IT ticketing systems, remote systems management software, surveillance systems Understanding of low voltage wiring installation and troubleshooting Undergraduate degree in Computer Science or a similar technology related field or relevant work experience required Self-starter with willingness to work hands-on Excellent problem-solving skills: recognize, analyze and resolve effectively Must be detail-oriented and organized with excellent communication skills, verbal and written with technical and non technical audiences Passion to learn, develop, and grow Willing and capable of regularly scheduled after hours and weekend on-call work
    $62k-89k yearly est. 60d+ ago
  • IT Assurance Experienced Senior, Technology Risk Assurance

    BDO USA 4.8company rating

    Information technology professional job in New York, NY

    An Assurance Experienced Senior, Technology Risk Assurance is responsible for planning of IS audit process and completion of testing and analysis of client software systems. In this role, the Assurance Experienced Senior, Technology Risk Assurance will be charged with documenting and testing general controls in a wide range of technology environments to analyze system security and access controls, backup recovery procedures and IS organization and administration practices. Job Duties: Documents and tests application and automated controls on a wide range of software application packages Prepares audit reports and recommendations associated with IS audit work performed Identifies opportunities to utilize computer assisted audit techniques (CAATs) and managing the implementation of those techniques, as appropriate Participates in the review of internal controls based on Sarbanes-Oxley Act requirements Communicates to the client areas to strengthen controls, mitigate risks and/or increase efficiency Identifies key risks and assesses their impact and likeliness of occurrence Recognizes technical concerns or issues and communicates those concerns with IS Assurance management Plans and executes the IS audit work on assigned engagements Develops and maintains relationships with client personnel and management Conducts client interviews to obtain relevant information for non-complex clients Performs walkthroughs of client controls Documents controls, tests performed and results Prepares workpapers in the required format Applies IS audit principles and guidelines to non-complex client environment Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of IS Assurance Associates on assigned engagements and reviews work product Ensures IS Assurance Associates are trained on all relevant IS Assurance software and resources Delivers periodic performance feedback and completes performance evaluations for IS Assurance Associates Acts as mentor to IS Assurance Associates, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Computer Science, or Information Systems, required Masters in Information Systems or other relevant advanced degree, preferred Experience: Four (4) or more years of experience of information systems and operational auditing experience, required One (1) or more years of supervisory experience, required Prior experience working within a public accounting and internal auditing environment, preferred Prior experience performing general and application control reviews, preferred License/Certifications: CPA, CISA, CISSP and/or CFE certification, preferred Software: Proficient in the use of Microsoft Office Suite, preferred Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Able to effectively manage a team of professionals and delegate work assignments as needed Build and maintain strong relationships with client personnel Ability to successfully interact with professionals at all levels Intermediate knowledge of internal controls Ability to travel up to 30% Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $115,000 Illinois Range: $85,000 - $115,000 NYC/Long Island/Westchester Range: $85,000 - $115,000
    $85k-115k yearly Auto-Apply 39d ago
  • DevOps for IT group

    Quanta Search

    Information technology professional job in New York, NY

    A leading HF with HQ in NYC is seeking Dev Ops specialist Bachelor's in Computer Science 3+ years of experience in DevOps/Cluster Engineer role Knowledge of CMake and Jenkins Financial experience is not needed, but would be a plus Excellent comp package is offered to the right candidate. Thank you for illuminating hiring with Quanta Search! ********************
    $42k-85k yearly est. 60d+ ago
  • IT Administrator (New York)

    Galvanize Climate Solutions LLC

    Information technology professional job in New York, NY

    About Galvanize Galvanize is a pure-play, global asset manager focused on delivering compelling returns through deep specialization in energy and the business of decarbonization. Led by co-executive chairs Katie Hall, Tom Steyer, and Secretary John Kerry, Galvanize invests across asset classes including venture capital and growth equity, public equities, and real estate, to accelerate commercially competitive solutions, products, and services. Built by investors and operators with proven track records scaling multibillion dollar strategies, Galvanize is structured to identify and execute on investment opportunities across all sectors of the economy. Its model pairs top-tier institutional investment talent with expertise across technology, science, market development, policy, and geopolitics. The firm has offices in San Francisco, New York, and London. Role Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you'll be the hands-on technologist in the NY office-owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You'll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership Essential Job Responsibilities White-Glove & Site Ownership * Serve as the primary on-site IT lead for NY: executive support, incident triage, and "last mile" reliability for office operational IT. * Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency. * Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings. * Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares. Identity, Collaboration & Endpoint Administration (Microsoft-First) * Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy. * Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting. * Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails. * Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records. Networking, Security & Resilience * Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN. * Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks. * Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention). Service Delivery, Process & Projects * Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned). * Participate in NY-based IT projects, coordinating cross-office change windows. * Collaborate and coordinate closely with the IT team in San Francisco. * Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required. Required Qualifications * 5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role. * Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA). * Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance. * Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support. * Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting. * Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses). * Exceptional communication, discretion, and customer service with senior stakeholders. * In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings. Additional Qualifications * Experience in a regulated financial services environment (RIA/asset management/venture). * Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent. * Familiarity with Microsoft Defender security stack and Purview governance/DLP. * Light scripting/automation (PowerShell) for scale and repeatability Compensation and Benefits * Estimated base salary up to $125,000 with flexibility based on experience and qualifications * Role is also eligible for an annual discretionary bonus * Generous benefits package, including employer-paid health coverage options * 401(k) plan with employer match * 25-days of PTO which is inclusive of vacation, personal time and sick leave * Monthly wellness benefit that covers a broad range of activities * Annual stipend for employer-sponsored professional development opportunities * 16-weeks paid parental leave for parents of any gender
    $125k yearly Auto-Apply 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in New York, NY?

The average information technology professional in New York, NY earns between $63,000 and $137,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in New York, NY

$93,000

What are the biggest employers of Information Technology Professionals in New York, NY?

The biggest employers of Information Technology Professionals in New York, NY are:
  1. Us Navy
  2. Management Applications
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