Information Technology Specialist
Information technology professional job in Little Rock, AR
We are currently looking for 6 IT Support Specialists to support a high-volume Windows 11 upgrade and migration initiative for our client in Little Rock, AR.
This is a fast-moving, hands-on environment-ideal for candidates who are quick learners, can absorb instructions immediately, troubleshoot efficiently, and adapt quickly when challenges arise. Candidates must be able to hit the ground running and operate with minimal oversight.
Key Responsibilities
Build, configure, and deliver devices to upgrade them to Windows 11
Support the organization through blue migrations and OS upgrades.
Install, configure, and troubleshoot desktops, laptops, phones, printers, peripheral devices, and software.
Troubleshoot with minimal supervision-resolve unexpected issues and ensure delivered machines function as expected.
Follow documented processes while also adjusting quickly to new challenges.
Maintain accurate IT documentation; update and close tickets as required.
Assist with various IT projects as assigned.
Take thorough notes and absorb instructions
Collaborate with the existing support team to provide day-to-day technical support to employees, including user assistance, system guidance, and issue resolution when needed.
Ideal candidates are:
Experienced enough to contribute immediately with minimal guidance.
Strong problem solvers who can clearly articulate real-world troubleshooting experience.
Fast learners who can grasp new processes quickly and adapt when issues arise.
Comfortable in a fast-paced, high-volume environment where priorities shift rapidly.
Execute and troubleshooting SCCM task sequences for OS and application deployment, including Windows imaging and software installation.
Able to work 100% onsite.
Organized, detail-oriented, and able to maintain productivity under pressure.
Preferred Skills
Experience supporting PCs in a Microsoft environment.
Experience with Office 365
Knowledge of help desk/ticketing systems.
Excellent communication and time-management abilities.
Strong troubleshooting and multitasking skills.
Ability to thrive in a fast-paced, collaborative IT environment.
Minimum Qualifications
5+ year of experience supporting PCs in a Microsoft environment.
Demonstrated troubleshooting and problem-solving skills.
Strong communication and organizational abilities.
Prior experience in a fast-paced technical support role.
Strong knowledge of Windows 10/11, imaging, and OS migration processes.
Help Desk Technician
Information technology professional job in Little Rock, AR
In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, phones and
related equipment. At this time there are approximately 300 computers supported by Help Desk. This includes local users, remote location users and field support (off-site) users. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
ESSENTIAL FUNCTIONS STATEMENT(S)
Set up new computers or laptops with the appropriate software, hardware and network connectivity. This includes both fixed-location machines and laptops with either modem connections, hardwire networking or wireless networking.
Set up new users with their logins and file access permissions as dictated by their job description. Be able to explain the appropriate business use of the various software implemented at PerfectVision.
Physically move or install new or used workstations at the new employee location or obtain and issue portable (laptop) equipment for the user as needed or required by the job position
Assist in moving users from one physical location to another physical location on a continuing basis. All computer, phone, and peripheral equipment must be relocated as specified by “Move Request” forms.
Setup desk phones as needed.
Maintain awareness of workstation and printer maintenance needs. Assist in determining hardware upgrades or software updates as the environment dictates.
Maintain documentation concerning computers and peripherals as well as phone equipment. Records must be kept in a timely and accurate fashion; this is a critical demand of the job.
Maintain user electronic files, organize and assist users in file maintenance. Manage file space to maximize the available storage space and effective use of hardware.
Install and updated computer software as needed. Document the use and assignment of software licenses, insure appropriate usage. Maintain a constant vigil on company equipment to insure inappropriate software is not used or loaded.
Provide helpdesk support and resolve problems to the end user's satisfaction.
Monitor and respond quickly and effectively to requests received
through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process
first-in first-out based on priority.
Utilize and maintain the helpdesk tracking software.
Provides computer orientation to new and existing company staff.
Walk customer through new user orientation.
Maintain inventory of all equipment, software and software licenses.
Report issues to the Service Desk for escalation.
Manage PC set up and deployment for new employees using standard hardware, images, company issued phone equipment and software.
Assign users and computer to proper groups in Active Directory.
Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
Perform timely workstation hardware and software upgrades as required.
Perform other duties as assigned by management.
Regular and prompt attendance at work is a primary function and requirement of this position.
Competency Statement(s)
Accountability - Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department or organization
Active Listening - Actively attend to, convey, and understand the comments and questions of others
Analytical Skills - Use thinking and reasoning to solve a problem
Autonomy - Work independently with minimal supervision
Business Acumen - Grasp and understand business concepts and issues
Communication - Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader
Computer Literacy - Effective and efficient use of computers in the working environment
Customer Focus - Knowing the internal and external customers' business needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction
Data Gathering and Analysis - Collecting, consolidating and correctly using relevant information; recognizing important information. Tracing possible causes of problems; searching for radical data/solutions
Detail Oriented - Pay attention to the minute details of a project or task
Ethical / Integrity - Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace
Initiative - Spotting opportunities within your own circle of influence, anticipating on threats and acting on them; self-starting rather than waiting passively until the situation demands action
Interpersonal - Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous
Organized - Being organized or following a systematic method of performing a task
Persuasiveness - To present an idea or plan in a way that encourages others to adopt a certain stand
Problem Solving- Identify problems and issues of varying complexities and find effective solutions within few guidelines
Reliability - The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on-time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks
Safety and Security - Supports and complies with safety and security requirements
Sociability and Networking - Socializing effortlessly with other people at ease when approaching others or on social occasions and building relationships
Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Tactful - Show consideration for and maintain good relations with others
Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics
Technical Aptitude - Comprehend complex technical topics and specialized information
Time Management - Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines
EDUCATION
High School Graduate or General Education Degree (GED) required
Degree in related field or equivalent applicable work experience
EXPERIENCE
Two to four years of relevant technical experience
Two to four years of customer service training and / or experience are beneficial
Related experience and training in troubleshooting and providing help desk support
Experience communicating technical information to nontechnical personnel
COMPUTER SKILLS
Proficient in performing internal computer maintenance and software troubleshooting
Working experience using Windows 2007 and Windows 10
Working experience using Microsoft Office Suite
Working knowledge and ability to setup all aspects of a computer and workstation
Working knowledge of help desk software, databases and remote access control
Working knowledge of printers
Working knowledge of smart phones
Perform internal computer maintenance
Ability to discuss and solve computer problems via phone
CERTIFICATES AND LICENSES
None
OTHER REQUIREMENTS
Physically able to a climb ladder, work in elevated areas and confined spaces
Physically able to lift and carry computer monitors, workstations, and printers
Must be able to prioritize multiple jobs in an organized manner
Must have reliable daily transportation for local travel
Must be willing to fly to remote business locations as needed
Primary language used to perform this job is English
Computer Field Technician
Information technology professional job in Little Rock, AR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced IT Generalist
Information technology professional job in Little Rock, AR
The Advanced IT Generalist is a technology professional proficient in many facets of information technology, without a single defined specialty. However, due to the nature of the Emergency Response business line, the Advanced IT Generalist becomes a specialist across these facets, resolving and troubleshooting a wide range of systems and issues. The role manages and supervises CTEH IT Support Services, ensuring that all technology resources and solutions are readily available for employees and for emergency response operations. Additionally, the Advanced IT Generalist serves as a subject matter expert in identifying solutions and assembling the right technology resources to support emergency response projects or special client requests. The position also requires expertise in telecommunications and emergency response IT support and services.
Job Type: Full Time
Salary: Commensurate with experience
ACTIVITIES/TASKS/SCOPE
Conducts audits and tries to reduce IT costs without impacting Emergency Response Readiness
Oversees FirstNet/Administrator, telecommunication and data device management and services for CTEH,
Deploys Satellite/portable cell tower/services and other telemetry resources
Manages 24/7 365 direct IT Support services for Emergency Response services and field employees
Oversees Procurement of IT resources for CTEH and budgeting costs and software licenses
Actively coordinates with various CTEH departments, employees, and Senior management to address and find solutions to business line technology issues technical or financial
Acts as an IT Business Partner between Montrose Corp IT and CTEH, making sure Montrose Corp IT is updated on issues or infrastructure support where Montrose Corp IT can assist and take the lead in resolving
Acts in the role of an IT/SME Emergency Response consultant when needed to support Emergency Response Services or CTEH
Assists when needed to support the company multi-tasking Technology role to be able to set up computers and basic office environment software
Solve, troubleshoot, or find solutions to problems or issues that will affect business effectiveness, emergency response support in addition to maintaining response readiness dealing with technology technical issues these would include software, hardware, basic networking, telecommunication and general onboarding/offboarding administrative responsibilities in office or field environmental in addition to providing 24/7 on-call support when needed
Performs other duties as assigned
KNOWLEDGE, SKILLS, & ABILITIES
Computer skills - Windows Operating system, MAC IOS, Active Directory, PowerShell, Microsoft Entra, Microsoft 365 Office Administrator, Microsoft 365 apps, Teamdesk, Apple IOS, Android, FirstNet/Verizon/AT&T, Telecommunication e-sims, sims information systems data, VOIP, cell and satellite. Good understanding of Networking adapting and learning new environmental technologies or systems and programs when needed/reviewing system manuals
Customer service skills - provide consistent customer service, always ensuring customer satisfaction or resolution to a problem has been met
Attention to detail - Being cognizant of every detail that goes into network security, software upgrades, and other tasks to avoid potential issues and downtime for company computer systems
Troubleshooting - Computer Hardware, Software, analyzing and defining problems while identifying solutions
Project Management: Lead IT projects from inception to completion, including planning, resource allocation, scheduling, and coordination with stakeholders to ensure successful outcomes
Technical Expertise: Serves as a subject matter expert in various areas of IT, including but not limited to networking, cybersecurity, cloud computing, and enterprise systems
Vendor Management: Evaluate and select external vendors and service providers, negotiate contracts, and oversee the delivery of IT products and services to meet business requirements
Risk Management: Assess IT risks and vulnerabilities, develop risk mitigation strategies, and implement controls to safeguard the organization's IT assets and data
Continuous Improvement: Identify opportunities for process improvement, automation, and optimization of IT systems and services to enhance efficiency, reliability, and performance
Compliance and Security: Ensure compliance with regulatory requirements and industry standards related to IT security, privacy, and data protection
Budgeting and Cost Control: Prepare and manage the IT budget, monitor expenses, and identify cost-saving opportunities while maintaining high-quality IT services
Collaboration: Collaborate with other departments and stakeholders to understand their IT needs and requirements and develop solutions to support their business objectives. (IT Business Partner with Montrose Corp IT)
Knowledge of budget control methods, policies, and procedures
Manage a budget and work within the constraints of that budget
Knowledge of business and management principles involved in strategic
planning, resource allocation, leadership technique, production methods, and coordination of people and resources
Skill in monitoring/assessing the performance of self, other individuals, or
organizations to make improvements or take corrective action
Strategic Planning: Develop and implement IT strategies, policies, and procedures to support the organization's goals and objectives
Direct and organize program activities
Establish program goals and objectives that support the strategic plan
Effectively plan and delegate the work of others
Plan, assign, and/or supervise the work of others
Train and mentor others in Emergency Response Technology Skillsets
Working and documenting support tickets in a ticketing management structure
Developing and overseeing the installation of systems, which include software and hardware.
Delegating tasks and developing budgets and work schedules
Staying up to date with field advancements
Expert in Telecommunications and Data solutions for clients, business, or emergency response needs
EDUCATION, EXPERIENCE, & CREDENTIALS
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience of 6+ Years in Technology Support/Management, Infrastructure Management and Operations Management or a collective combination of all three
Several years of experience in a senior-level IT role, with a proven track record of leadership and project management
Advanced knowledge of IT infrastructure, systems administration, networking, and security principles
Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions
Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization
Proven Emergency Response Field experience, understanding of ICS (Incident Command Structure) and coordinating resources in stressful and fast paced environments that are mission critical working with multi technology services and resources
KEY COMPENTENCIES
Ability to communicate effectively technical/analytical problems in both oral and written form
Ability to handle difficult and stressful technical situations with professional composure
Ability to understand and follow technical instructions
Ability to process information logically
Ability to recognize, analyze, and solve a variety of problems
Ability to exercise sound judgment in making critical decisions when needed
Ability to work independently
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to analyze and prepare documents, reports, and correspondence
Ability to process and handle confidential information with discretion
Ability to review work for accuracy
Ability to work evenings, nights, and weekends as necessary for emergency responses
Taking ownership of tasks needing to be completed and seeing completion/resolution through
Ability to see the bigger picture, workflows to assist departments and productivity
Ability to make decisions based off limited information
WORK ENVIRONMENT & PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting, standing, and walking
Infrequently lifting to 25 pounds
Infrequent overhead lifting to 10 pounds
Bending, climbing, and stooping
Long hours involving overtime and weekends (infrequently)
Keyboarding/typing
Ability to read effectively from a computer screen and/or a paper copy
Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in an office environment
Potential for extended travel
Auto-ApplyIT Support Technician
Information technology professional job in Little Rock, AR
For more details please visit ************* wehco. com/JobDescriptions/2025. 11. 05%20-%20IT%20Support%20Technician%20Job%20Posting-Corporate.
pdf
IT System Administrator
Information technology professional job in Little Rock, AR
Job Description
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
Must be US resident
A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments.
What We're Looking For:
An experienced IT Systems Administrator or IT Support Engineer
2-4 years of experience supporting cloud and on-prem solutions
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Key Responsibilities:
Deliver advanced support for escalated technical issues in both cloud and on-premises systems
Manage service tickets, prioritize requests, and ensure SLA compliance
Maintain documentation and communicate scheduled maintenance updates
Monitor performance, availability, and capacity of critical systems
Support and implement data backup, redundancy, and disaster recovery plans
Recommend system/process enhancements to improve security and efficiency
Participate in on-call rotation, including occasional after-hours or weekend work
Build strong relationships with clients and internal stakeholders to ensure service excellence
Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI
Technologies You'll Work With:
This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include:
Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory
VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage
Barracuda Web Filter & Backup, MS Authenticator, Duo MFA
PowerShell scripting, ConnectWise Automate, RMM tools
If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued.
Why Join This Team?
Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions.
Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country.
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
IT PACS Systems Administrator
Information technology professional job in Hot Springs, AR
**Job Summary and Responsibilities** The PACS Administrator job family orchestrates a complex set of functions to achieve successful imaging informatics through infrastructure/technical planning, implementation and support activities for medical imaging and PACS applications. This includes managing user accounts, maintaining system security, performing backups, and troubleshooting hardware and software issues. The ideal candidate will have a strong understanding of PACS systems and a proven track record of success in a healthcare IT environment. These individuals have a foot in two worlds: clinical healthcare and information technology. To be successful, PACS Administrators work closely with IT support teams to ensure seamless and quality IT support for CommonSpirit customers and alignment with CommonSpirits IT standards, controls and governance. PACS administrators should be able to communicate clearly with highly technical personnel, while understanding the diagnostic process of the imaging department staff and radiologist or cardiologist. 100% onsite position.
+ Oversee the complete administration of Picture Archiving and Communication System (PACS) and related medical imaging applications infrastructure.
+ Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components.
+ Contribute to the resolution and documentation of major incidents and outages to our production environment.
+ Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system.
+ Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data.
+ Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems.
+ Implements process changes, collects data, and makes recommendations to expedite workflow. Monitors systems, interfaces, and integration pieces to include daily QC reports.
+ Maintains an up-to-date understanding and working knowledge of the processes involved.
+ Responds appropriately to requests and concerns from users or others affected by the systems.
+ Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications
+ Provide user training and technical support for PACS-related applications and activities.
+ Implement and enforce data security protocols to safeguard patient information within the PACS and associated medical imaging applications.
+ Work with the cyber security team do Implement and validate robust data security measures to safeguard patient information stored within the PACS.
+ Interface with IT teams to integrate PACS seamlessly with other healthcare information systems and technologies.
+ Stay abreast of industry trends and emerging technologies to enhance and upgrade PACS capabilities.
+ Generate and maintain comprehensive documentation related to PACS configuration, procedures, and protocols.
+ Lead the planning and execution of PACS upgrades, migrations, and expansions.
+ Covers call and meet all SLAs.
+ Must live within one hour of one of the facilities that the employee supports.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
**Job Requirements**
+ Bachelors Other upon hire or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology Required
+ and 3+ years of experience in PACS administration including hands-on involvement in system implementation and optimization Required.
+ Proficiency in PACS software and hardware technologies, with a deep understanding of medical imaging workflows and terminology Upon Hire Required
+ Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders Upon Hire Required
+ In-depth knowledge of data security regulations and compliance standards in healthcare Upon Hire Required
+ Strong analytical and problem-solving abilities to address complex PACS challenges Upon Hire Required
+ Leadership skills to guide a team and coordinate PACS-related activities Upon Hire Required
+ Detail-oriented with excellent organizational skills Upon Hire Required
+ Continuous learning mindset to stay current with advancements in the PACS field Upon Hire Required
**Where You'll Work**
At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best-caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration.
Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve.
**Pay Range**
$36.51 - $54.31 /hour
We are an equal opportunity employer.
Level 2 IT Support Technician
Information technology professional job in Little Rock, AR
Apprenticely is helping Southern Administrative Services, LLC hire a Level 2 IT Support Technician in Little Rock, AR. About the Employer: Southern Administrative Services, LLC is an administrative management and consulting company based out of Little Rock, Arkansas and Alexandria, Louisiana. We specialize in back-office administrative functions to assist Skilled Nursing Facilities around Arkansas manage and improve their processes to deliver continuously-improving quality of care for their residents.What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!
How does the interview process work? We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!
Keep in touch with us on social media Linkedin . Facebook . Instagram ********************
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Auto-ApplyIT Applications Support
Information technology professional job in Pine Bluff, AR
Support critical business applications. Works with application personnel to understand application requirements, troubleshoot application issues, and install upgrades and patches to existing system with or without vendor assistance. . Make recommendations and identify the benefits and issues with enhancements and upgrades. May lead and direct the work of others. A wide degree of creativity and latitude is expected. All duties are to be performed within the guidelines of the Saracen Casino Resort's policies and procedures, Internal Control Standards, and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports all essential business applications.
Completes work requests as directed by Applications Support Manager regarding user access security administration of all devices, data network connections and coordinating work with users.
Receives and responds to incoming requests / trouble tickets regarding problems with application security and related application equipment.
Creates and updates all documentation relating to systems, application equipment, and user locations.
Research enhancements to applications, identifying benefits and concerns that could affect the company's current processes and procedures. Makes recommendations as to the timing and implementation plan for the upgrade. Takes the lead in the implementation of an upgrade when required.
Ensures that all application equipment is in good working order and functioning properly.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff.
Assist in integrating and developing various processes to new and existing systems and prepare user specifications and perform tests on applications according to technical specifications.
Collaborate with department personnel for IT related issues and present viable solutions.
Maintain all hardware and software for processes according to security requirements and maintain logs of all issues and assist to resolve issues efficiently.
Participates in the installation, operation, maintenance, inspection, and repair of various systems and related hardware.
Performs the same work as team members within the department as needed.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Attends all necessary training meetings.
Assists with other projects, as needed.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Train team members on new software.
Must participate in an on-call Schedule.
Report and escalate to management as needed.
Work with IT support personnel, end users and vendors to resolve system issues.
Provides input to hardware sizing and specification of system requirements to ensure a high level of performance and reliability.
Work in conjunction with IT Operations to ensure complete and through backup, recovery and disaster recovery procedures are in place for critical business applications and systems.
Capable of process improvement and planning
Participates in disaster recovery testing exercises.
Responsible for 24x7 support of mission critical applications
On all network problems, must contact a Network Engineer for help.
Maintains the highest degree of confidentiality.
Leads by setting a positive example to all employees.
Must be able to maintain appropriate Gaming License
Maintain a consistent, regular attendance record.
The above statements describe the general nature and level of work to be performed by individuals assigned to this position. They are not an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Other duties may be assigned, and successful candidates will show initiative in finding additional duties for the betterment of the operation.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate degree or higher in Computer Science, Information Sciences or Business Administration from a four-year college or university; or one to three years related experience and/or training; or an equivalent combination of education and experience.
SPECIAL QUALIFICATIONS
Must possess superior computer skills and be proficient in software applications currently in use by the company. Must have a minimum of 1 years' experience with business applications in Gaming, Finance, Retail Human Resources and/or Hospitality industry preferred but not required. The ideal candidate should possess a working knowledge of application programming, system architecture, and database design.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents, such as technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the functions of this job.
While performing the duties of this job, the associate will use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate may climb or balance; and kneel, crouch, or crawl. The Associate will often walk, stand, sit, bend, stoop, or squat.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The Associate will frequently lift, move, or carry up to twenty-five (25) pounds. Occasionally the Associate may lift, move, or carry more than fifty (50) pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an Associate encounter while performing the functions of this job.
The noise level in the work environment is usually moderate.
When on the casino floor or other designated areas may encounter tobacco smoke and/or bright flashing lights.
Saracen Casino Resort is an equal opportunity employer
Auto-ApplyIT Applications Support
Information technology professional job in Pine Bluff, AR
Support critical business applications. Works with application personnel to understand application requirements, troubleshoot application issues, and install upgrades and patches to existing system with or without vendor assistance. . Make recommendations and identify the benefits and issues with enhancements and upgrades. May lead and direct the work of others. A wide degree of creativity and latitude is expected. All duties are to be performed within the guidelines of the Saracen Casino Resort's policies and procedures, Internal Control Standards, and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports all essential business applications.
Completes work requests as directed by Applications Support Manager regarding user access security administration of all devices, data network connections and coordinating work with users.
Receives and responds to incoming requests / trouble tickets regarding problems with application security and related application equipment.
Creates and updates all documentation relating to systems, application equipment, and user locations.
Research enhancements to applications, identifying benefits and concerns that could affect the company's current processes and procedures. Makes recommendations as to the timing and implementation plan for the upgrade. Takes the lead in the implementation of an upgrade when required.
Ensures that all application equipment is in good working order and functioning properly.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff.
Assist in integrating and developing various processes to new and existing systems and prepare user specifications and perform tests on applications according to technical specifications.
Collaborate with department personnel for IT related issues and present viable solutions.
Maintain all hardware and software for processes according to security requirements and maintain logs of all issues and assist to resolve issues efficiently.
Participates in the installation, operation, maintenance, inspection, and repair of various systems and related hardware.
Performs the same work as team members within the department as needed.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Attends all necessary training meetings.
Assists with other projects, as needed.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Train team members on new software.
Must participate in an on-call Schedule.
Report and escalate to management as needed.
Work with IT support personnel, end users and vendors to resolve system issues.
Provides input to hardware sizing and specification of system requirements to ensure a high level of performance and reliability.
Work in conjunction with IT Operations to ensure complete and through backup, recovery and disaster recovery procedures are in place for critical business applications and systems.
Capable of process improvement and planning
Participates in disaster recovery testing exercises.
Responsible for 24x7 support of mission critical applications
On all network problems, must contact a Network Engineer for help.
Maintains the highest degree of confidentiality.
Leads by setting a positive example to all employees.
Must be able to maintain appropriate Gaming License
Maintain a consistent, regular attendance record.
The above statements describe the general nature and level of work to be performed by individuals assigned to this position. They are not an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Other duties may be assigned, and successful candidates will show initiative in finding additional duties for the betterment of the operation.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate degree or higher in Computer Science, Information Sciences or Business Administration from a four-year college or university; or one to three years related experience and/or training; or an equivalent combination of education and experience.
SPECIAL QUALIFICATIONS
Must possess superior computer skills and be proficient in software applications currently in use by the company. Must have a minimum of 1 years' experience with business applications in Gaming, Finance, Retail Human Resources and/or Hospitality industry preferred but not required. The ideal candidate should possess a working knowledge of application programming, system architecture, and database design.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents, such as technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the functions of this job.
While performing the duties of this job, the associate will use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate may climb or balance; and kneel, crouch, or crawl. The Associate will often walk, stand, sit, bend, stoop, or squat.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The Associate will frequently lift, move, or carry up to twenty-five (25) pounds. Occasionally the Associate may lift, move, or carry more than fifty (50) pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an Associate encounter while performing the functions of this job.
The noise level in the work environment is usually moderate.
When on the casino floor or other designated areas may encounter tobacco smoke and/or bright flashing lights.
Saracen Casino Resort is an equal opportunity employer
Auto-ApplySummer 2026 Information Security and Access Management Internship - Identity and Access Management Analyst!
Information technology professional job in Little Rock, AR
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
Summer 2026 Information Security and Access Management Internship - Identity and Access Management Analyst!
Join Southwest Power Pool (SPP) this summer as an IT Intern and gain hands-on experience in implementing and maintaining the security architecture for IT systems. You'll work with a variety of IT subject matter experts to help design, implement, and support cybersecurity controls and solutions-both technology- and process-based-ensuring the protection and security of SPP's information system assets.
As an IAM Intern, you'll assist with the design, development, implementation, and management of identity and access management processes and systems that align with SPP's enterprise-wide security and governance strategy. Your work will play a vital role in ensuring accurate, secure, and compliant operations across critical applications used by SPP and its members.
What You'll Do
Support day-to-day identity and access management operations, ensuring proper provisioning, de-provisioning, and access reviews.
Conduct data analysis and cleanup to support compliance and audit requirements.
Assist in system maintenance, patching, and real-time troubleshooting of IAM applications.
Participate in user acceptance and performance testing to validate system updates.
Help develop and document security policies, procedures, and standards.
Collaborate with cross-functional teams to ensure IAM practices align with SPP's cybersecurity strategy.
Contribute to continuous improvement initiatives in access control and governance.
Internship Overview
Duration: 10-12 weeks, full-time (Monday-Friday, 8:00 a.m. - 5:00 p.m.)
Format: Onsite internship with rotations to various IT departments as needed
Compensation: Paid internship with housing available (if needed)
Engagement: Teaming activities and professional development opportunities outside of regular work hours
Capstone: Interns will deliver a final presentation showcasing lessons learned and knowledge gained
What We're Looking For
College student entering their senior year working toward a bachelor's degree or above in Cyber Security, Computer Science, Information Technology, Management Information Systems, or a related field
3.0 GPA or higher
Strong interest in cybersecurity, IT systems, and technology solutions
An expressed desire to work in the power industry
Excellent teamwork, communication, and problem-solving skills
Eagerness to learn and contribute to real-world cybersecurity projects
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.
The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.
The employee must occasionally lift and move up to 10 pounds.
Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Position Type, Locations and Expected Hours of Work:
This is a temporary, onsite summer 2026 internship. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
Travel Requirement:
This position requires no travel
Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.
Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.
The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.
User Support Specialist
Information technology professional job in Little Rock, AR
Dillard's is looking for a User Support Specialist. This person will maintain various applications, which entails system administration skills, basic computer knowledge and documenting procedures for end users. The User Support Specialist evaluates a given problem, diagnoses it to find the root cause, and then either solves the problem or involves the relevant business group.Authorization to work in the United States without sponsorship
Ability to work onsite at Corporate Headquarters in Little Rock, AR
Proficiency in the Microsoft Office suite of products (Excel, Word, Access, Power Point) is required.
Excellent interpersonal and communication skills, both written and oral, and the ability to interact with all levels of the organization.
The ability to work on multiple projects concurrently, both in a team setting and independently.
Strong organizational skills Retail store management experience.
IT Network Technician
Information technology professional job in Little Rock, AR
Family-owned service company in business for over 45 years is seeking an IT Network Technician to join their team! Qualified candidate will perform IT and office equipment repair tasks including, but not limited to:
Installing print drivers
Setup and installation of copiers in conjunction with sales
Troubleshooting print/scan issues
Performing in-house systems maintenance
Perform IT services for clients in the field
Qualifications:
HS Diploma or equivalent required
1-2 years field IT experience required
A+ Certification preferred
Computer networking: 1 year required
LAN. 1 year (Preferred) Security clearance
Network+ Certification preferred
Monday - Friday 8:00 - 5:00
Great benefits and bonus opportunities
Must be able to pass a background check
Must be A+ certified or ready to take the test
Network Technician - North Little Rock (Onsite)
Information technology professional job in North Little Rock, AR
Arisa Health is seeking a Network Technician at our Springhill Clinic in North Little Rock.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Communications and Information Systems.
Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
What you will do as a Network Technician at Arisa Health:
Installs, configures and maintains organization's PCs, printers, scanners, communication equipment(phones), and application software.
Provide support and training for users.
What we look for in a Network Technician candidate:
Effective written and verbal communication skills
The ability to work independently and as part of a team
Previous Network Technician experience preferred
What we offer our team members:
A mission driven company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
Senior Consultant, IT Strategy Planning/Execution
Information technology professional job in Little Rock, AR
**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.
The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance.
**_Responsibilities_**
+ Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning.
+ Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation.
+ Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements.
+ Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth.
+ Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans.
+ Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs.
+ Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards.
+ Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided.
+ Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed.
**_Qualifications_**
+ 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation.
+ Proven experience in strategic planning and roadmap development.
+ Excellent communication, presentation, and interpersonal skills.
+ Outstanding time management and organization skills with ability to work across multiple job levels to achieve results.
+ Ability to influence and engage with senior leadership and business stakeholders.
+ Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes.
+ In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management.
+ Certifications: Relevant certifications such as TOGAF or PMP are a plus.
+ Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Network Technician
Information technology professional job in Cabot, AR
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur.
As Network Technician your responsibilities will include:
Supporting and maintaining all switching equipment in Central Offices as well as in the field
Keeping all backup generators in optimum condition
Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
Monitoring and supporting all switch alarm activity
Installing, supporting, and maintaining fiber and copper networks
Supporting and maintaining transport networks and central office power
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
Familiarity with both inside and outside plant cabling practices
3 to 5 years experience as a switch technician
Self-motivated and able to drive issues to resolution
Ability to promote and sell Brightspeed services
Knowledge of safety rules and regulations
Ability to work well with both customers and fellow peers
Ability to work outside in all weather conditions
Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs
#LI-MB1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
IT System Administrator
Information technology professional job in Little Rock, AR
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
Must be US resident
A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments.
What We're Looking For:
An experienced IT Systems Administrator or IT Support Engineer
2-4 years of experience supporting cloud and on-prem solutions
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Key Responsibilities:
Deliver advanced support for escalated technical issues in both cloud and on-premises systems
Manage service tickets, prioritize requests, and ensure SLA compliance
Maintain documentation and communicate scheduled maintenance updates
Monitor performance, availability, and capacity of critical systems
Support and implement data backup, redundancy, and disaster recovery plans
Recommend system/process enhancements to improve security and efficiency
Participate in on-call rotation, including occasional after-hours or weekend work
Build strong relationships with clients and internal stakeholders to ensure service excellence
Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI
Technologies You'll Work With:
This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include:
Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory
VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage
Barracuda Web Filter & Backup, MS Authenticator, Duo MFA
PowerShell scripting, ConnectWise Automate, RMM tools
If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued.
Why Join This Team?
Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions.
Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country.
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
Computer Field Technician
Information technology professional job in Cabot, AR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Summer 2026 IT Corporate Applications Internship - Programmer/Developer
Information technology professional job in Little Rock, AR
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
Summer 2026 IT Corporate Applications - Programmer/Developer!
Southwest Power Pool (SPP) is seeking Summer 2026 IT Intern to join our IT Corporate Applications Team as Programmer/Developer. In this role, you'll design, develop, and maintain custom applications (front-end and back-end). These applications include both custom-built and vendor solutions designed to optimize internal customer's daily operations, improving efficiency, productivity, and success rates. Your work will focus on relationship building and collaboration while honing your application design, development, testing, and deployment skills. These applications are critical to SPP's daily tasks, compliance obligations, data transfer, and physical security.
This internship is a chance to build critical technical skills, collaborate with experienced professionals, and see how your work directly contributes to the operations of a major energy organization.
Internship Overview
Duration: 10-12 weeks, full-time (Monday-Friday, 8:00 a.m. - 5:00 p.m.)
Format: Onsite internship with rotations to various IT departments as needed
Compensation: Paid internship with housing available (if needed)
Engagement: Teaming activities and professional development opportunities outside of regular work hours
Capstone: Interns will deliver a final presentation showcasing lessons learned and knowledge gained
Key Responsibilities
IT Concepts & Tools: Gain hands-on experience with SPP's IT systems, tools, and software relevant to your role.
Project Work: Complete assignments under the direction of IT leads and supervisors, supporting areas such as stakeholder committees, settlements, data services, reliability systems, market services, and IT support.
Teamwork & Collaboration: Contribute technical support to help project groups meet critical deadlines.
Culture & Values: Embrace and promote SPP's Culture, Mission, and Core Values in all aspects of your work.
What We're Looking For
College student entering their senior year working toward a bachelor's degree or above in Computer Science, Information Technology, Management Information Systems, or a related field
3.0 GPA or higher
Interest in programming, software development, and IT systems
An expressed desire to work in the power industry
Strong teamwork, communication, and problem-solving skills
Eagerness to learn and contribute to real-world IT projects
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.
The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.
The employee must occasionally lift and move up to 10 pounds.
Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Position Type, Locations and Expected Hours of Work:
This is a temporary, onsite summer 2026 internship. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
Travel Requirement:
This position requires no travel
Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.
Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.
The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.
Senior Analyst, IT Business Solutions
Information technology professional job in Little Rock, AR
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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